BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derbyshire, England 01/31/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Sheffield, Alfreton, Ripley and Heanor.

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City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Total Blackout
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • Withers4Real ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • trueblade75 Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • pallescens Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • longers265 Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • saint_sam90 Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaFarrell3 Lisa Farrell (@LisaFarrell3) reported

    Honestly, I don’t think a I’ve ever come across a company as bafflingly incompetent as @bt_uk!! I am so fed up of having to spend too much of my time sorting out problems they’ve created!

  • mrmterry Smikey (@mrmterry) reported

    Really not great service from @EE & @bt_uk. Customer since 1995 & switched to a plan that included @btsport on Weds. Called twice to say it can’t be activated & twice told the EE BT sport team would contact me but heard nothing. Good job I’m in my 14 day termination period. #poor

  • iAmRadioAnt Anthony Taylor (@iAmRadioAnt) reported

    Bielsa burnout lives rent free in poor/lazy pundits head…. Come on @btsport I’d happily do that job, I’d be cheaper and like the match I’m at today I’ve done my homework!!!

  • Jemstar76 Jemma Anderson 💙 (@Jemstar76) reported

    @bello778 I was checking the fixtures last night and @SkySports and @btsport have poor offerings so far this season. So many games missed, not convinced the subscriptions are worth it right now.

  • Aaron_lfc28 Aaron Wilkinson (@Aaron_lfc28) reported

    @Gardiner1996 @btsport @EE Did you get a fix for this, I'm having the same issue

  • stubt Caroline (@stubt) reported

    The only solution @bt_uk have is to call them every day and cancel the move until the other party gives up. But I'm welcome to contact @Ofcom !

  • FreeCheIsFinest . (@FreeCheIsFinest) reported

    Champions of Europe not on TV for the first game of the season, not sure who’s the worst company @SkySports or @btsport ?

  • elizabe54414444 Elizabeth (@elizabe54414444) reported

    @bt_uk BT care about their customers and REALLY know how to retain them! Still in contract with BT = Moving House = BT Charging us £330 because we want to transfer to Sky as they are cheaper! We will leave as soon as we can and NEVER return to BT. 😡

  • jessmlor jess (@jessmlor) reported

    @bt_uk Hello, re: the above an engineer this morning has identified a broken cable in the building, he will raise a request for someone else fix the cable but may take some time. Wondering if possible for bt to arrange delivery of something like a temporary 4g / mini hub in interim?

  • codney67 colin o'donnell (@codney67) reported

    @btcare my complaint is still on file I believe still awaiting a settlement…a call would have been nice….