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BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Dronfield.

CityProblem TypeReport Time
Chesterfield Wi-fi 8 days ago
Chesterfield TV 13 days ago
Chesterfield Phone 13 days ago
Chesterfield Phone 14 days ago
Chesterfield Phone 14 days ago
Chesterfield Internet 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • steph_woodward1
    Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • andy_morgan1956
    Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • Khanson33Karl
    karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • andy_morgan1956
    Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • zcherrybaby
    Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • RichardCusackBM
    Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • shelbybol
    b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • __DanRobinson
    Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • mybriteside
    Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • andy_morgan1956
    Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • KeirNFFC
    Keir (@KeirNFFC) reported from Hucknall under Huthwaite, England

    Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

  • craftyandcute
    Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • JazzKittenWendy
    Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • AnneRuddock
    Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • MartinK1ng
    Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • Gertlet
    Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • simon_ferrar
    Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • JazzKittenWendy
    Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • Charlotte_halll
    Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AMidnightGamer
    ✌🏻Greemo✌🏻 (@AMidnightGamer) reported

    @Skreamies @bt_uk I was told today our router keeps going down because we are using too much internet...2 mobiles connected to it and two consoles with only one playing online the other just playing youtube...make it make sense..always used this package and never had an issue before..

  • jonrl71
    jonrl (@jonrl71) reported

    @Steven15764026 @DaveyG_Nufc @bt_uk I had problems with Sky a few years ago, they were great. Traced the issue back to a junction box with water damage.

  • ljmpool
    Lewis (@ljmpool) reported

    @bt_uk I'm a new customer, but having real trouble getting my correct order. Spent 40 mins on the phone yesterday with no outcome, promised to be phoned back at 9am today but no contact at all. What's happening? Not giving the best first impression

  • higgzeee
    Kevin Higgs (@higgzeee) reported

    A whole day of no broadband and literally no updates as to when it will be back up. How am I supposed to wfh with this joke of an emergency mini hub. Rubbish customer service and really poor from @bt_uk

  • WTone1916
    James Martin (@WTone1916) reported

    @bt_uk Any issues in Belfast? Me and the wee fella missing out on an unreal episode of Fireman Sam

  • hovemonkey
    Katie Humphreys (@hovemonkey) reported

    @bt_uk is over 6 months normal for a transfer of service ?

  • BenMurphyF35
    Ben Murphy (@BenMurphyF35) reported

    @bt_uk The message says network problem in my area. Hopefully it’ll be sorted by the morning. Working from home isn’t easy without at least the wifi working.

  • a1679
    Annie Frost (@a1679) reported

    .@OpenreachHelp #meagain Why having said my brother would be back in service after 22 days on Saturday, is his new date 6/1/22.. his son broke his leg and 999 couldn’t contact him… no 3G where he lives. Stop fighting with @bt_uk and sort it out b4 Xmas 🤬🤬

  • peteclase
    Peter George (@peteclase) reported

    @LeeJarvis10 Agree. BTSport have Steve McManaman on co-comms, who sounds like the annoying pissed bloke down the pub who thinks he's an expert because he once had trials for a 4th division club at U13s. If that's the standard, then give me two women commentators every time.

  • scott_eddowes
    Scott Eddowes (@scott_eddowes) reported

    @bt_uk I was told I would be connected on Dec 23rd, only to receive a text today with the quote "great news" that my installation date is now Jan 10th next year! Phoned up and couldn't even register a complaint as the systems were down. No internet over the Xmad holidays, thanks BT. 👍