BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derbyshire, England 12/23/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Ripley, Heanor, Matlock and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomChesterfield Wi-fi
United KingdomRipley Internet
United KingdomSheffield Internet
United KingdomSheffield Wi-fi
United KingdomHeanor Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • jayboy_21 Jason Smith (@jayboy_21) reported from Sheffield, England

    @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Plopus70 Pam macleod (@Plopus70) reported

    @bt_uk ALL my Alexa devices have gone into meltdown and PS4 won't play fortnite! I've read enough tweets to know the issue is on your end. Any idea when it's going to be fixed?

  • BapyCal BapyCal (@BapyCal) reported

    Anyone else on @bt_uk having trouble getting Twitch to work properly? Can watch streams but chat won't connect; some other websites like IMDB won't load at all

  • R_Martho Martho (@R_Martho) reported

    @_shaunirvine @bt_uk I work for BT aswell, although not a part of a technical team. Definitely a BT Issue though, seems like they’re having some widespread DNS/NAT Issues, so unfortunately some people won’t realise the issue therefore won’t report it. Hopefully will be resolved soon though

  • johnmcgill20 John McGill (@johnmcgill20) reported

    @bt_uk internet issues! Could you provide an update and let us know how long is likely to be down for?

  • nsdesign NSDesign  (@nsdesign) reported

    @LeeMarkDavies @bt_uk 100% there is. Hurry up and admit it @bt_uk and then fix it!

  • Binarymap 🇬🇧-Garry-🇬🇧 ReformUK (@Binarymap) reported

    @_shaunirvine @bt_uk It started to fail around 12:15 its progressively getting worse. More and more sites going down. Can ping them but get zero response. DNS seems to be working so it must be a backhaul network problem.

  • TonyCostello93 TJ (@TonyCostello93) reported

    @bt_uk my Internet is connected and speeds are showing fast but certain websites and my games console is not connecting to Internet. And ideas on when this issue will be resolved !

  • _shaunirvine Shaun Irvine (@_shaunirvine) reported

    @R_Martho @bt_uk Yeah hopefully sorted soon. Just be nice of them to update paying customers of the issues, clearly they have no clue.

  • LeeMarkDavies Lee Davies (with an e) (@LeeMarkDavies) reported

    @bt_uk Why don't you simply pin a tweet saying you know that there is a national problem with BT Broadband, save hundreds of individual messages? Because there is, right?

  • TBUKMusic Carl (@TBUKMusic) reported

    bt connection appears to be an issue in west yorkshire at present @bt_uk