BT (British Telecom) Outage Report in Derbyshire, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Wi-fi | 8 days ago |
|
Chesterfield
|
TV | 12 days ago |
|
Chesterfield
|
Phone | 13 days ago |
|
Chesterfield
|
Phone | 13 days ago |
|
Chesterfield
|
Phone | 13 days ago |
|
Chesterfield
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
-
Richard Cusack (@RichardCusackBM) reported from Horsley, EnglandPoor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
-
Craig Hammerton (@CraigHammerton) reported from South Normanton, England@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
-
Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
-
b (@shelbybol) reported from Derbyshire, England@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
-
Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
-
Joanna (@craftyandcute) reported from Derbyshire, EnglandAppalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
-
Zoe Harrison (@zcherrybaby) reported from Derbyshire, England@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
-
-
-
Gav (@Gav1981) reported from Derbyshire, England@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
-
James Baker (@james7baker) reported from Derbyshire, England@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
-
Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
-
Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
-
James Baker (@james7baker) reported from Derbyshire, EnglandAwful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
-
Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
-
Rick Crawley (@RickCrawley) reported from Mayfield, England@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
-
Andy Morgan (@andy_morgan1956) reported from Somercotes, England@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
-
Simon Ferrar (@simon_ferrar) reported from Derbyshire, Englandso by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
-
James Baker (@james7baker) reported from Derbyshire, EnglandIf it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
-
chris holmes (@chrish11072) reported from Matlock, England@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
ScouserinlondonO (@SneakingNICO) reportedThat was bloody awful by our prime minister @BorisJohnson he sounded like a presenter off @btsport looking left and right for reassurances and backing after making very statement. None of those questions asked was from an average Londoners concerns or perspective. Terrible!!!!!!!
-
Ryan 🏴 (@Ryan04__) reported@bt_uk **** Yous man ya bunch of ******* frauds paying like 70 a month for some ******* shitty WiFi I'm on 400 ******* ping on cod HELP
-
GandalfTheBeard (@gandalf_beard) reported@bt_uk What's the problem BT? Why you gotta fail me? 5 minutes left to activate Sitting on my chair Pulling out my hair, can't you see?
-
✨Wear a mask✨ (@ReginaPhalan9e) reported@bt_uk Our internet in the NE6 area has been down since 12:30 13/01/2021, Do you have any updates?
-
Allen Heard (@AllenHeard) reportedHelp me out internet, I have a faulty @bt_uk disc, BT have given me fault reference, told to go back to @EE as I bought from them, (owned by BT anyway) product is guaranteed for 3 years, EE said they only replace within 30 days, each saying the other should replace. Help!!
-
Steph Larby (@Stephlarby) reported@bt_uk Can you please tell me if I took out a 2 year contract with you because I thought it was 18 months. Also surely you are in breach of contract by not providing the service that I am paying for. It took 11 hours to update and install my mobile. That can’t possibly be right.
-
Katherine (@KatGoulder) reported@mashead_2000 @bt_uk The process to get to this point has been super frustrating. So disappointing that the issues arose in the first place and then the calls teams we unable/ unwilling to try and resolve. Good luck!
-
Frunchie# livinglife (@3b6a1d326f834c7) reported@bt_uk just had 1hr and 40 mis with Amit on technical support given I had issues with all sorts of things. Brilliant support and very patient. Very good and listened to my mini rant about the BT Tv crapola remote that has a back button directly under the down arrow that has
-
Katherine (@KatGoulder) reported@mashead_2000 @bt_uk We’ve had an engineer round today (thanks to the social media team @bt_uk). Whilst the fault is not yet fixed and we are running off the previous owners broadband as the switchover has not yet happened we have, finally, made some progress and got someone to identify the issue.
-
Emma Kirby (@emmakirby966) reported@bt_uk another call from BT with no update on when we will have wifi and phone it’s only been 3 months since our original order has to be the worst ever company for there customer service