BT (British Telecom) Outage Report in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Dronfield.

City	Problem Type	Report Time
Chesterfield	Wi-fi	12 days ago
Chesterfield	TV	16 days ago
Chesterfield	Phone	17 days ago
Chesterfield	Phone	17 days ago
Chesterfield	Phone	17 days ago
Chesterfield	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  James Baker (@james7baker) reported 58 seconds ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  🌱💙Helen (@BrambleMum) reported 1 minute ago from Matlock, England

  @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

• 
  Bonnies29 (@sam_bon) reported 5 minutes ago from Derbyshire, England

  @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

• 
  James Baker (@james7baker) reported 7 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

• 
  James Baker (@james7baker) reported 9 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  James Baker (@james7baker) reported 14 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  James Baker (@james7baker) reported 18 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  James Baker (@james7baker) reported 22 minutes ago from Derbyshire, England

  @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

• 
  Steven Alan Wilson (@d79design) reported 24 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

• 
  James Baker (@james7baker) reported 27 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

• 
  James Baker (@james7baker) reported 33 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  Gav (@Gav1981) reported 34 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  James Baker (@james7baker) reported 47 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  Gillian Harrison (@Gharri74) reported 48 minutes ago from Parwich, England

  @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

• 
  leigh.butler 💙 (@barmylad34) reported 49 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

• 
  Alex Lewis Burton (@MightyBurton) reported 49 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  James Baker (@james7baker) reported 50 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

• 
  Martin Roome (@MartinKunRoome) reported 58 minutes ago from Derbyshire, England

  @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

• 
  James Baker (@james7baker) reported 59 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Martin Roome (@MartinKunRoome) reported 59 minutes ago from Derbyshire, England

  @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Cook (@kevincookdevon) reported 2 minutes ago

  @bt_uk So just so i understand its ok to charge me for a speed that ive never had ok sending loads of engineers but when you cant sort my fault my only option is to cancel and have no Internet at all be warned everyone happy to take payment but not to sort your faults

• 
  Kevin Cook (@kevincookdevon) reported 3 minutes ago

  @bt_uk Oh right so if your not capable of sorting out a fault for a service that i pay for my only choice is to leave and have no Internet whatsoever wow what good customer service that is

• 
  Ett Short (@Ettshort) reported 3 minutes ago

  @bt_uk once again another day and another person not to call me. WORST customer service I have ever had to deal with. You even cancelled my complaint even though no one had sorted it. BT are a joke company!

• 
  Matt Wharrie (@Mwharrie95) reported 5 minutes ago

  @BoxingKingdom14 @btsport @jakepaul Lmao even with this he still won comfortably jake is terrible no boxing skill whatsoever just hoping to swing and land something just another wannabe pretender like wilder no skills just power

• 
  Guy Gratton (@GuyG_Boffin) reported 6 minutes ago

  @ninabake2 @bt_uk @Synchronoss I had exactly that problem with mail dot com. Spent months getting frustrated, fixing it, problem recurring. In the end, I just gave up completely, cancelled my service and got a new email account, with a new company. And so far, Zoho have been great !

• 
  lingleebao (@LingLeeBao) reported 8 minutes ago

  @bt_uk I know the ‘update’ because I have to chase them up by calling. The main issue is it’s been a month since the internet should have went live but you guys apparently lack engineers 24/7, it’s honestly a joke.

• 
  D. (@gwkonyoutube) reported 14 minutes ago

  @BoxingKingdom14 @btsport @jakepaul It looks like a knockdown to me, that the jab itself is what put him down

• 
  🐼 Stupac X 🐼 (@StupacX) reported 15 minutes ago

  @BoxingKingdom14 @btsport @jakepaul He may have slipped but he took a shot flushed in the face. He went down. That’s counts

• 
  kʞ. (@cxc_life) reported 15 minutes ago

  @BoxingKingdom14 @btsport @jakepaul He didn’t stick to a rhythm. Took his eyes off the target a lot and had his head down too much. He wasn’t as engaged until it was too late.

• 
  JROC_357 (@Johnnybadass718) reported 17 minutes ago

  @BoxingKingdom14 @btsport @jakepaul Knock down 100%