BT (British Telecom) Outage Report in Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Heanor, Sheffield, Matlock, Chesterfield, Dronfield and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Heanor |
Phone | |
| Heanor |
Internet | |
| Sheffield |
Wi-fi | |
| Matlock |
Phone | |
| Sheffield |
Internet | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Chris Longley 💙
(@longers265) reported
from
Sheffield, England
@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Cooper
(@cooperderek) reported
@LucastaxiT @BFarnen @btsport I had an IPTV once and after about a month it was terrible. I know other people who have it and don't have any issues?
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The F the U the S the E
(@alielmuchacho) reported
@btsport just spent 30 mins (despite being told wait was 5) on your chatbot waiting to speak to someone about why my Android app want connect to sport channels (rebooted, reinstalled etc). No reply. I'm not getting the service I pay for.
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Kirkby HQ
(@KirkbyHQLFC) reported
@btsport please please please get rid of Macca he’s just a terrible co commentator! For an Ex professional that won a champions league some of the stuff that comes out his mouth is just unbelievable
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Winston Hill
(@WinstonHill17) reported
@btsport have you turned the volume down for the @ManCity game? It sounds like a library. Embarrassing!
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Alistair Hutton
(@A11Y_EK) reported
@btsport I believe there is a problem with the commentary on BT Sport Ultimate on Virgin Media, only the crowd noise is being broadcast
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Gareth
(@GSith85) reported
@bt_uk How about fixing your usless ps5 app... never works. Loads for about 5 seconds then stops working
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RodeDuivel7373
(@RodeDuivel7373) reported
Why have #btsport #Manchester turned down the microphones for city fans tonight? Weird
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DFL Cleaning Services Cornwall
(@DFL_Dust_Free) reported
Literally the only reason I stuck with you after ten years is because you said I could keep my number. I should have gone with @SkyUK like my mobile phone who offer amaxing customer service.@bt_uk I am SHOCKED
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Matty O'Toole🇺🇦
(@MatthewHoneyma9) reported
Hi @btsport @btsportfootball There's no commentary on #ultimate and no message on the screen to say there's an issue. Also, the crowd noise sounds muted. Is that you aswell, or just the City fans🤔
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Barry Mahon
(@GASMANBAZ) reported
@bt_uk @BTGroup 3 phone calls and 3hrs of my life wasted trying to inform you I have moved home. I am just going to cancel the direct debit and wait for you to call me.