BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derbyshire, England 02/17/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield and Alfreton.

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City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield E-mail
United KingdomSheffield Internet
United KingdomChesterfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • katelouise02 Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported from Chesterfield, England

    I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

  • longers265 Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

  • Withers4Real ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • simonsheppard2 Simon (@simonsheppard2) reported from Sheffield, England

    Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • trueblade75 Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • pallescens Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • YorksHillbilly William Hancock (@YorksHillbilly) reported from Sheffield, England

    @BTCare does BT Mobile (consumer) support eSIMs yet?

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported

    @bt_uk we changed our broadband from ee to bt full fibre. We had endless problems with ee so hoping the service would be better from bt. Was ok for a while but it’s slow at loading things up when on the internet and putting us onto mobile data. Please help.

  • lindsheartstayx Lindsay 👩‍🦳 (@lindsheartstayx) reported

    honestly tempted to cancel @bt_uk second time in two weeks no connection. It’s been off since 5 pm tonight. Husband and I work from home. This is a joke!!

  • CaptainFeatherB Hann :') (@CaptainFeatherB) reported

    @bt_uk Sure why is your internet so ****?

  • takonaguy Lewis Warren (@takonaguy) reported

    4 weeks since I raised a complaint with .@bt_uk. about being overcharged and being pushed into an overdraft. Zero updates, asked again this morning “we should wait for the complaints team to get in touch”. @BarclaysUK you okay to wait on overdraft fees while BT do their jobs?…..

  • Eddie_Plum Edward J Plum (@Eddie_Plum) reported

    @bt_uk Thanks, that's a reasonable response. I don't think that's the problem though, as Google location services (e.g. Maps) actually work on all devices, regardless of OS or connection medium. It's pretty much all other apps/websites which think I'm in NI.

  • cnesbitt1811 Christopher Nesbitt (@cnesbitt1811) reported

    @_MissieBee @SkyHelpTeam @bt_uk End date of sky and they will arrange to start then. They can cancel the broadband automatically for you. You only need to ring sky to cancel tv. Good luck.

  • joboraineyslah Alby McCann (@joboraineyslah) reported

    @bt_uk Hi could you tell me what is going on with your broadband service in Liverpool L26 area this evening ? It's been appalling all night

  • cnesbitt1811 Christopher Nesbitt (@cnesbitt1811) reported

    @_MissieBee @SkyHelpTeam @bt_uk I have just started with BT again after leaving Sky. Should never have left. Wanted to raise hill from £70 to £180 and that was the ‘best price they could do’. Have basically the same package for £38 with BT now. I would call BT and go with them. Tell them the end date 1/2

  • ChrissyChrissy Chrissy Chrissy (@ChrissyChrissy) reported

    @bt_uk @BTCare My hub has died in todays storm, I work from home & being rural I have absolutely no service. I have to walk 1/4 mile from home for 1 bar. Called a no but just says have to text, help!!!!

  • hatimyhy (@hatimyhy) reported

    @bt_uk Hello, I would like to ask regarding my bills. As recently, my hub was not working for more than 2 working days. I believe as stated in the website, I can compensated after 30 days. However, I dont see any changes in my bills.