BT (British Telecom) outages and service status in Derbyshire, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 3, 7:42 PM GMT+1.
- Internet (60%)
- E-mail (20%)
- Wi-fi (20%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
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Internet | 2 days ago |
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Chesterfield
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Internet | 9 days ago |
|
Matlock
|
13 days ago | |
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Chesterfield
|
Wi-fi | 19 days ago |
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Matlock
|
Internet | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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Gillian Harrison (@Gharri74) reported from Parwich, England@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported from Chesterfield, EnglandI’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.
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Martin Roome (@MartinKunRoome) reported from Derbyshire, England@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
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James Baker (@james7baker) reported from Derbyshire, EnglandAwful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Tony Lormor (@mybriteside) reported from Heanor and Loscoe, EnglandAgain, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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karl (@Khanson33Karl) reported from Ironville, England@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Kev Fletcher (@kevfletcher72) reported from Heage, England@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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Martin Roome (@MartinKunRoome) reported from Derbyshire, England@bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.
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leigh.butler 💙 (@barmylad34) reported from Derbyshire, EnglandAnyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Keir (@KeirNFFC) reported from Hucknall under Huthwaite, EnglandRobbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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James Baker (@james7baker) reported from Derbyshire, EnglandIf it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Archi (@ArchiToolkit) reported@bt_uk This issue is not specific to my account. It's a bug on your website.
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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Mark (@skipjackToo) reported@bt_uk is your wifi down?
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bryony (@bryonycdc) reported@bt_uk you’re a ******* JOKE i cant take this anymore. i haven’t had solid service for over a month since joining BT, and today i can’t even talk to a real person cos you say someone will be in touch and hang up? i want to get out of this contract, get me off now
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Bill Scott (@BillSco747) reported@WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!
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Trainstation Fitness (@tsfitness2) reported@bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.
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Stephen Marsland (@StephenMar68207) reported@bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?
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Adam Darke (@adarkelimited) reported@dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.
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Sebastian Colt (@Red_Rescue) reported@bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)