BT (British Telecom) Outage Report in Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Alfreton, Chesterfield, Ripley, Heanor and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Alfreton |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
-
Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
-
Roger
(@pallescens) reported
from
Sheffield, England
@bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up
-
@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
-
Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
-
Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
-
🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
-
Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
-
Chris Longley 💙
(@longers265) reported
from
Sheffield, England
@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
-
Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
-
Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
-
Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
-
leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
-
Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
-
Rach
(@trueblade75) reported
from
Sheffield, England
@bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g
-
ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜)
(@Withers4Real) reported
from
Sheffield, England
I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?
-
Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
-
Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
-
Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
-
Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Fiona M More
(@newgrandmomma) reported
@bt_uk BT Dealing with a complaint, BT: “it’s not our fault” Us: “it’s your product at fault” BT: “Case Closed” Us:”???” #poorcustomerservice #blameculture #WTF
-
Head movement
(@Hediestmovemnt) reported
This stream is appealing @ufc and @btsport, its great that its prime time for the UK but ******* it freezes every 30 seconds.
-
Ché
(@FluuffyShark) reported
@bt_uk I’ve heard that it is a bigger issue than individual accounts. It must be something your end looking at comments on PMP website.
-
SteveSlinger
(@SteveSlinger2) reported
@bt_uk Hi BT ... Where can I complain about the intermottent issues we have been having with our Broadband service since the 22nd June. Engineers turn up.. find no fault, leave then the problem resurfaces ... 4 times in the past month. beyond frustrated now.
-
Harley Williams
(@harleybitx1) reported
@bt_uk Haven't had Internet for the pass 4 hours. Is there a official outage in Bath?
-
᥅ꪖꪀᦔꪮꪑ ᦓρꪖᥴꫀꪑꪖꪀ 🚀
(@camberdived) reported
@bt_uk trying to make a complaint on your website is worth a complaint all by itself, I want it in writing not over the phone and it's a complaint about a outcome of a phonecall I've just had with you.
-
The Jolly Cricketers
(@JollyCricketers) reported
@btbusinesscare We are STILL waiting for a call. No phone or till system working since your engineer left on Wednesday #complaint #britishtelecom
-
chloé
(@chloeannelillia) reported
@bt_uk hi my internet is being super patchy, can’t use my netflix and also trying to do some work and it’s taking forever to load. are there any issues in my area? there are roadworks that have appeared overnight but we had no prior warning of them
-
gedthered
(@gedthered68) reported
@CWUnews Made a complaint about @btsport six months ago. Not heard a word. Customer for 13 years. #AUREVOIR
-
Christopher May: Retired (now Emeritus) Professor
(@chrismayLU) reported
@oldtrotter @bt_uk @WeAreOpenreach at the risk of sounding self-satisfied... this is where the weeks we spent digging in the #B4RN #fibreoptic network in #Arkholme some years ago really pay off; sorry about saying that!