BT (British Telecom) Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Heanor, Matlock, Chesterfield and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
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| Sheffield |
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| Heanor |
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| Matlock |
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| Sheffield |
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| Sheffield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Megan Blake
(@GeoFoodieOrg) reported
from
Sheffield, England
@bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.
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Footprint Tools,
(@FootprintTools) reported
from
Sheffield, England
@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Shane Rounce
(@srounce) reported
from
Sheffield, England
About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Keir
(@KeirNFFC) reported
from
Hucknall under Huthwaite, England
Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Janet Ridler
(@Heritage_Angel) reported
from
Sheffield, England
If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Silverfox 'G-Dog'
(@g_silverfox) reported
@bt_uk Outage in my area apparently while I am trying to do my work. This ain't good enough! These internet outages been happening too often! Got no time for excuses anymore! #btdown #bt
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Mr Calder
(@cccammy1) reported
Now 12 days without office telephone lines or broadband. @btbusinesscare @BTBusiness really know how to treat paying customers. Example - Sat appointment between 8 and 1pm with the engineer. Sat in work all morning, they never showed. Great customer relations they have.
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mjoz
(@1967Mjoz) reported
@bt_uk why can’t by. Deliver a good signal very poor service as an engineer who I took a day off for never even turned up disappointed isn’t a strong enough word
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R & I Builders Ltd
(@ri_builders) reported
@BTBusiness @bt_uk @btbusinesscare still on hold and been cut off already this morning, someone help!
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Lisa Harding
(@SketchLisa) reported
@Steveplfc @bt_uk Well they don't seem to be able to fix it and it has been like this since August
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Phil Goodfellow
(@philjocar) reported
@SketchLisa @bt_uk Creepy engineer? Complain to @bt_uk. Engineers are the face of BT and have to go into people's homes and the occupant should never have to feel that way.
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Toby White
(@Tobermoree) reported
Take aways from this #AUSvENG test. @btsport forces England fans to listen to constant aussie commentary, which is annoying. @root66 focusing on bowler length when England batting is the real issue. @englandcricket need to work on fielding and finding someone who can open.
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Liam ⚡️
(@liambutcher) reported
@bt_uk hey, one of your customers mistakenly put my email address in, and I’ve been receiving all of their details, address, etc. I called and reported last week, but it’s still happening. Can you remove my email from that customer? Seems like a data protection issue!
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Sara Donetto
(@SaraDonetto) reported
Dear BTsport commentators, your support of ACMilan was outrageous. I subscribed by mistake and I’m glad I cancelled. So sorry you’re so profoundly disappointed but #FORZANAPOLISEMPRE
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Stephen H
(@stephen2876) reported
@bt_uk My Sunday was going okay until my broadband went down at around 11:30pm Sunday night. Back up now, obviously, but it put a bit of a dampener on the day.