BT (British Telecom) Outage Report in Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Matlock, Chesterfield, Dronfield and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Matlock |
Phone | |
| Sheffield |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Dronfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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Roger
(@pallescens) reported
from
Sheffield, England
@bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up
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Rach
(@trueblade75) reported
from
Sheffield, England
@bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜)
(@Withers4Real) reported
from
Sheffield, England
I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Chris Longley 💙
(@longers265) reported
from
Sheffield, England
@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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princessalexis09
(@princessdalexis) reported
@traybakequeen @bt_uk I have made multiple reports to the support team about my account being banned and nothing came out of it till i got to know about Unitask_assist on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you
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Vanessa Nolan
(@essix_girl) reported
@arthistorynews @bt_uk Not as far as I know, but the only reason I have a landline is so that I can use an analogue phone in an emergency if power and/or mobile networks are down. Without that, our communications infrastructure is less resilient. If ur in a poor mobile signal area: even more important.
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CovidCoochie
(@MarrenJami) reported
@bt_uk not to mention calling customer service twice (who were all really helpful) to be reassured on two separate occasions that someone would be attending for my appointment today…
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Surinder Rehal
(@SurinderRehal3) reported
@bt_uk for attention of John Scott. Re complaint did i get my reply via e mail.
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Opinion ≠ Truth
(@ChoZanWan) reported
@bt_uk As it it, I will keep the complaint open as I'd rather not have to open another one next month for the same issue. Thanks.
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James Carrier
(@vetjc) reported
@TheLittleChef @bt_uk We only recently upgraded from a Heath-Robinson wireless setup because “the problem with the network in this village, is that it was installed by an idiot”, according to lovely Keith from Openreach who eventually sorted it all out.
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//Snek//
(@TheSnakeDocTV) reported
@bt_uk Well apparently my line suffers from underground cabling issues when it rains in the area, it almost always happens without fail whenever any rainfall occurs. This was the assessment of the last Openreach engineer that visited a few months ago 😢
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𝕊𝕥𝕖𝕡𝕙𝕖𝕟 𝕁𝕒𝕔𝕜𝕤𝕠𝕟 🇪🇺
(@TheLittleChef) reported
For years we've had trouble with our landline and broadband (HD7 5UT), with .@bt_uk throwing all sorts of solutions at it to no avail. Today, the exceptional Alan spent all day on it for us, and we now have a radio/crackle-free phone line and super-fast connection speed. 👏👏👏
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Dominic Stafford Uglow
(@Sellypaws) reported
@bt_uk I need this situation sorted, please. Dealing with you is hard enough in normal circumstances, with a brain injury it is horrible. I have been waiting 22 minutes to speak to a manager. I really don't think the person I'm on hold to should be dealing with anyone vulnerable.
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Heather
(@heather__bye) reported
@bt_uk my wifi router is flashing pink. What does this mean? Is wifi down in my area?