BT (British Telecom) Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Sheffield, Alfreton, Ripley and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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Roger
(@pallescens) reported
from
Sheffield, England
@bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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Chris Longley 💙
(@longers265) reported
from
Sheffield, England
@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Brookes
(@RussBrookes1981) reported
@Glawsboy84 @btsport Bad for all channels so suspect its the wind screwing with out dish.
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Iain M
(@RedLeics) reported
@btsportrugby @btsport your iPad and iPhone apps don’t seem to be streaming to Apple TV for me today, which is a nuisance. Is there a fix for this?
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Emma Newman
(@emmielou0205) reported
@bt_uk Down again ..... BA3 .... 2hrs so far ..... any updates please
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Nicola Pincham
(@Nikpincham) reported
@bt_uk I’ve cancelled bt fibre I wouldn’t give bt a penny more, the worst experience ever, been told you cannot help me any further for the costs & stress this has caused
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Rohan Nayak
(@RohanNa89680322) reported
@unofficialpund1 @btsport The problem is no one rates ole as a manager .
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SanjeevKana
(@SanjeevKana) reported
Awful experience @btsport!
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Al D
(@AlDinAtlantic) reported
@ColinCattanach @bt_uk Same problem for me in ba3 have to walk a mile to get anything!
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Peter Maggs
(@PeterMaggs5) reported
@bt_uk Signed up for fibre. Previous system US. BT suggest hybrid device as interim. 3 hybrids, 2 hubs, and 6 calls to help line later, can't make any of it it work! Call today... 'Oh, it won't work until your full fibre is connected in 2 weeks time!' Arghhhh!
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Russ Brookes
(@RussBrookes1981) reported
@caldiglaws @btsport Its awful on mine like an illegal feed.
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Tracy Russen
(@TracyRussen) reported
@bt_uk trying to sort out account as husband has passed away you are making things so difficult have had nothing but stress & incompetence also found out you breached GDPR Having to change accounts & packages because of your mistakes have already complained still no help