BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derbyshire, England 01/29/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Sheffield, Alfreton, Ripley and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Total Blackout
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • saint_sam90 Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BigDaddyDavee Pool's Closed (@BigDaddyDavee) reported

    @bt_uk I've done my bit Lesley, I've made you aware. I'm not a BT customer, just trying to do the right thing. Got to say that passing the responsibility to me to report when I have made BT aware in an easy accessible way is poor form. @Ofcom @ICOnews

  • Davidjo08194259 David jones (@Davidjo08194259) reported

    @RichardBurgon @bt_uk @BTSopenreach You should be condoning criminal damage not threatening BT

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • PolyAnn68661755 Percy Puppet (@PolyAnn68661755) reported

    @RichardBurgon @bt_uk @BTSopenreach It's unsightly crap.

  • maid_kentish Kentish Maid (@maid_kentish) reported

    @bt_uk twice now BT have let me down with a new order and commitments broken. What on earth is going on? No point in having super fibre when you don't get the equipment to me

  • jonnylonglegs1 Jon (@jonnylonglegs1) reported

    Yet another failed promise from our internet service provider (service to be used in the lowest sense of the word). It’s now a full week without a connection to the outside world, despite 4 promises of ‘it’ll be back on at midnight’ @bt_uk your a shambles, absolute shambles!

  • BigDaddyDavee Pool's Closed (@BigDaddyDavee) reported

    @bt_uk See the responses from @virginmedia if you would like to see how customer service via social should be done. I don't think your customers care who you outsource to, how the mechanics of divesting work or who you share the infrastructure with.

  • genesisTimM Always Skiing 🏆🥇 (@genesisTimM) reported

    @tonyhannan @bt_uk Wen was the last time BT painted their boxes….answer is never, do they go round repairing them after a little ****** has tagged it, no they don’t, 3 complaints and they are having a full on meltdown,

  • CharlieRWalker Charlie (@CharlieRWalker) reported

    @bt_uk It doesnt really help me with blocking the domains?

  • MysterBret Bret Myster General (@MysterBret) reported

    @btsport @Tyson_Fury Why ******** do they come out wearing headphones what a prick!!