BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derbyshire, England 10/31/2024 14:20

October 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Matlock, Ashbourne, Chesterfield, Belper, Ripley, Dronfield and Alfreton.

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City Problem Type Report Time
United KingdomSheffield Internet
United KingdomMatlock Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Total Blackout
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • saint_sam90 Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • marketamach Marketa Mach (@marketamach) reported

    @bt_uk I have been being double charged for my #NOW subscription via my BT #youview box since January. I called BT customer service. The rep told me it was sorted… and it still continues 3 months later! Help pls!!

  • bowen9123 Steven Bowen (@bowen9123) reported

    @SkySports why have you lot got football? Your coverage is ****. Massive game for the playoffs and you may as well not be showing it. Killing the ******* mood. @btsport buy these jokers out please!!!

  • FieldsyUK Chris Fields (@FieldsyUK) reported

    @WeAreOpenreach @bt_uk Day 57 of having no broadband service thanks to OpenReach. You only have to run a 12m fibre and install the ONT. A work experience kid could do this quicker. I will keep tweeting until you resolve this. #OpenReachnotfitforpurpose

  • AndyHar99612377 Andy Harris 💙 (@AndyHar99612377) reported

    I feel a bit sorry for @TheConnaught they are basically playing Ireland.. never going to over power that team. Not a great game to watch @btsport 🤷😞

  • DapperPaperBag ☯ DapperPaperBag ♊ (@DapperPaperBag) reported

    @bt_uk Why does your service have an outage on Tuesdays and Fridays? We pay through nose for a low quality copper fiber service.

  • barcabert Bert (@barcabert) reported

    @stephencraigan quote '101 times out of 100 he puts that in the back of the net' Not only is he bitter but he's an absolute idiot. This is the type of pundits @btsport are paying money for

  • Srennie1877 stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Srennie1877) reported

    101 times out of 100. How ******** does craigen get these gigs ffs. @btsport just get Ally McCoist signed up ffs

  • EuprioNic Nic Mitchell (@EuprioNic) reported

    I agree. Commentary keeps breaking up in #Lyon @WestHam game. Picture fine. Perhaps @BTCare @BT need to invest in some new outside broadcast equipment. Been a problem only with #BTSport recently on my TV.

  • phildamb Philip D'Ambrogio (@phildamb) reported

    @bt_uk can anyone help my father in law with his bt account he's not been able to access it online since installation and we already raised the issue with bt 1 month ago?

  • RebeccaM_xxxx Rebecca ♡ (@RebeccaM_xxxx) reported

    @bt_uk what is your opening time today I’m moving and need to cancel my wifi