BT (British Telecom) Outage Report in Derbyshire, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Wi-fi | 9 days ago |
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Chesterfield
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TV | 13 days ago |
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Chesterfield
|
Phone | 14 days ago |
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Chesterfield
|
Phone | 14 days ago |
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Chesterfield
|
Phone | 14 days ago |
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Chesterfield
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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karl (@Khanson33Karl) reported from Ironville, England@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Zoe Harrison (@zcherrybaby) reported from Derbyshire, England@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Simon Ferrar (@simon_ferrar) reported from Derbyshire, Englandso by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Richard Cusack (@RichardCusackBM) reported from Horsley, EnglandPoor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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b (@shelbybol) reported from Derbyshire, England@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Joanna (@craftyandcute) reported from Derbyshire, EnglandAppalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Tony Lormor (@mybriteside) reported from Heanor and Loscoe, EnglandAgain, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Keir (@KeirNFFC) reported from Hucknall under Huthwaite, EnglandRobbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, EnglandWhat's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jossi (@mrjossi_b) reportedWhy do @TalkTalk @bt_uk & many firms persist with having a "Customer Services" team in India,Philippines & other Far East countries when they can't understand an English dialect & we struggle with theirs! Stop being cheap with your customers and #KeepitintheUK #DontUnderstand
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jean turner (@jeanturner1812) reported@bt_uk we’re still waiting on our new hub that was promised twice over the past 3 weeks. To be lied to once is bad enough, but twice? We’re paying for a service that is practically non-existent.
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MerryGoGirl (@MerryGoGirl) reported@WolfSkullJack @bt_uk Wow what a total spit in the eye. I would demand to cancel my contract so I can sign up with someone who doesn't treat you with such contempt.
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Rena Patel (@rpetal27) reported@bt_uk A note to say thanks to Liam in your Exec Customer Support team who has taken on my case / fault to resolve.
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Paul Abbandonato (@PaulAbbandonato) reported@PEBradbury @btsport They’re hardly going to say that as commercial partners are they Pete? Be nice though if it wasn’t so damn expensive to pay for sport on Sky and BT as consumers.
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Edward Niger (@EdwardNiger) reported@ViewOfTheKop_ @SkySports @btsport Never going to happen, as they don't give two sh*ts about fans either.
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Darren (@D4rren_1) reported@bt_uk They will be coming tomorrow i just hope they come to the house because my concern is there may be an issue with the box.
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Mark's Tweets (@tweets_marks) reported@bt_uk @xboxuk BT customer here, already have Game Pass Ultimate through Microsoft. Is there any advantage in going through BT?
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lizer 🦧 (@_HenloLizer_) reported.@bt_uk **** off terrible company. Sends workers to dig up the landline with no notice to us whatsoever then the workers just leave. Leaving us with no internet until they return. Dog **** company
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Eric 🏊♀️🚲🏃♂️ (@Eric_The_Toffee) reportedI expect there’ll be a mass exodus of subscribers leaving the likes of @btsport & @SkySports because they’ve been part of the problem for years and they’ll continue to refer these scabs as the ‘big 6’ and they’ll continue to blow smoke up their arses, NOTHING WILL CHANGE