BT (British Telecom) Outage Report in Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Ripley, Sheffield, Heanor, Matlock and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Wi-fi | |
| Ripley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Heanor |
Phone | |
| Heanor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.
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Janet Ridler
(@Heritage_Angel) reported
from
Sheffield, England
If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Footprint Tools,
(@FootprintTools) reported
from
Sheffield, England
@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Megan Blake
(@GeoFoodieOrg) reported
from
Sheffield, England
@bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Shane Rounce
(@srounce) reported
from
Sheffield, England
About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Odedra
(@amitod) reported
@bt_uk Great but I'm a BT customer and my connection started dropping daily to now hourly the last three days. Three engineer visits and its still happening.
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MarceyBardot
(@MarceyBardot) reported
@bt_uk Been waiting since 14 Dec for delivery of Wi-fi 600 kit. Have made 3 very long phone calls to chase, including one yesterday where I was on for over 2 hours! Left my number with Manager in Sales who promised someone would call me back. So far, nothing. Help. Please.
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Meg Wiltshire
(@megwiltshire2) reported
@BTBusiness @btbusinesscare I can’t get through on the phone I need my duplicate account closed ASAP before I get charged. I also need a Static IP but always get cut off on the phone. Help please😢
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Standardzy
(@standardzy) reported
Has anyone else’s ping been so bad lately? In creative my ping goes from 20 then randomly goes to 70/120. In game I’m playing stable 60 ping. Is this happening to everyone? Or is @bt_uk the worst provider in the UK scene?
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Adam Pitman
(@AdamPitman4) reported
@bt_uk Please help my BT home hub 5 has started constantly resetting itself, turning on and off. Looks like it has expired. I have reset it but still doing the same. How do I go about getting a replacement.
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Mullso
(@cmmullan4) reported
@1661peter @bt_uk Totally agree. &don’t try ringing BT either. they don’t want to know. Spent hours on phone trying to sort out all the issues of supposed upgraded broadband ... leads everywhere(health hazard)/ tv apps wouldn’t work (needed 2 sets of special adapters). It’s a mess. Don’t do it!
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Ben
(@UnmadeMan) reported
@bt_uk We left after years of substandard service. All our calls regarding poor quality internet were met with more waiting for ANOTHER microconverter. You NEVER attempted to resolve the issue, just fobbed off. Left for Virgin. Dont feel great about that but much better service
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Nick Rhodes
(@NGRhodes) reported
Currently got mixed feelings about @bt_uk - internet outage for 2nd day is disappointing (waiting for engineer), but a very slick upgrade to Halo (activated extra mobile data in minutes) for not a lot extra a month, so we can continue to home school/work uninterrupted.
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Warren O'Donoghue
(@Wozzza) reported
@bt_uk Broadband internet connection is painfully slow again today in WA6!! #slowbroadband #slowinternet #btslow
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.