BT (British Telecom) outages and service status in Derbyshire, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received Apr 16, 10:24 PM GMT+1.
- Wi-fi (67%)
- Internet (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Matlock, and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Wi-fi | 5 days ago |
|
Matlock
|
Internet | 9 days ago |
|
Chesterfield
|
Wi-fi | 26 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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b (@shelbybol) reported from Derbyshire, England@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Gav (@Gav1981) reported from Derbyshire, England@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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karl (@Khanson33Karl) reported from Ironville, England@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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James Baker (@james7baker) reported from Derbyshire, EnglandIf it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Kev Fletcher (@kevfletcher72) reported from Heage, England@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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Martin Roome (@MartinKunRoome) reported from Derbyshire, England@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
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Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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James Baker (@james7baker) reported from Derbyshire, EnglandAwful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Richard Cusack (@RichardCusackBM) reported from Horsley, EnglandPoor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Alex Lewis Burton (@MightyBurton) reported from Chesterfield, EnglandHave @btsport never seen anyone block a shot before? *******
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Keir (@KeirNFFC) reported from Hucknall under Huthwaite, EnglandRobbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Evolution Of Life (@TEOL85) reported@bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere
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WJBBrown (@WarrenBedeBrown) reported@btbusinesscare Disappointing to hear you are penalising loyal customers for paying slightly late. Most of the Country, especially small businesses are struggling and yet if you are late with your bill payment, you charge loyal customers £40. Hidden in your T&C's. Terrible.....
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John Brett (@JohnB_Rivendell) reported@btbusinesscare Since the last 2 updates (8.2.6 & 8.2.7) the app doesn’t work properly. Can do some like speed test and service status but it won’t let me access the hub with my admin password to control WiFi, guest access etc. Fault reporting gets stuck and cycles round to the beginning.
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Apex Signs (@apex_signs1) reported@btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!
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Dwain Driver (@TrainDriver1982) reported@bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.
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Jill (@LavenderFairy79) reported@BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!
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Sarah-Kimberley (@PlayforthSarah) reported@bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank
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Andy Mich (@MrAndyMich) reported@bt_uk I don’t need to call any number I need BT and the people making these stupid decisions to realise they’re putting their customers at risk. The issue is you weren’t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what I’m saying and pass my deep concerns to the people making these stupid decisions.
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CGS Technology (@cgs_uk_com) reported@btbusinesscare we have had such a poor service with BT, when you ring up to cancel they don’t let you go pass there indian call centre. We have switched the service off but they still want to charge us for a service not in use for months. I do not use bt business broadband
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Nix's (@nickinoonoos) reported@bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back