BT (British Telecom) Outage Report in Derbyshire, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Wi-fi | 11 days ago |
|
Chesterfield
|
TV | 15 days ago |
|
Chesterfield
|
Phone | 16 days ago |
|
Chesterfield
|
Phone | 16 days ago |
|
Chesterfield
|
Phone | 16 days ago |
|
Chesterfield
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
-
James Baker (@james7baker) reported from Derbyshire, England@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
-
James Baker (@james7baker) reported from Derbyshire, England@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
-
Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
-
Steven Alan Wilson (@d79design) reported from Kilburn, EnglandHey @BTCare our router keeps dropping connection. Can you help?
-
James Baker (@james7baker) reported from Derbyshire, EnglandIf you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
-
James Baker (@james7baker) reported from Derbyshire, EnglandAwful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
-
Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
-
Gillian Harrison (@Gharri74) reported from Parwich, England@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
-
James Baker (@james7baker) reported from Derbyshire, England@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
-
James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
-
James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
-
chris holmes (@chrish11072) reported from Matlock, England@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
-
Alex Lewis Burton (@MightyBurton) reported from Chesterfield, EnglandHave @btsport never seen anyone block a shot before? *******
-
James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
-
leigh.butler 💙 (@barmylad34) reported from Derbyshire, EnglandAnyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
-
🌱💙Helen (@BrambleMum) reported from Matlock, England@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
-
James Baker (@james7baker) reported from Derbyshire, England@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
-
Gav (@Gav1981) reported from Derbyshire, England@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
-
James Baker (@james7baker) reported from Derbyshire, EnglandIf it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
-
James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Will93 (@TTVWill93) reported@bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account there is no fault raised and no engineer has turned up
-
Andy E (@andyes1984) reported@bt_uk Shocking service, no escalation of a complaint allowed as your at home, leaving my vulnerable parents unconnected since early January. Almost an hour on hold every time we call to be fobbed off, not happy!!
-
Kay Hunt 💙💙 (@Mnorthernmonkey) reported@bt_uk My mum is being totally messed about by your installation team! She had an engineer round Monday, he seems to have cancelled her order now and her old number doesn't work and neither does the broadband! She was supposed to move over to you on the 15th! She can't get help
-
BritBox_UK (@BritBox_UK) reported@RealDuaneSmith @BTCare Did you manage to sort this with BT, Duane? Looping in @BritBoxHelpUK in case you need support. #BritBox
-
𝕎𝕖𝕤𝕥 𝔹𝕣𝕠𝕞 𝕗𝕔 (@albi0naces) reported@bt_uk I have been trying to help my father in law with a home move and we keep getting an error saying to ring you which we have.. there’s a block on the line and should have been sorted in 24 hours.. we are 4 days down the line and still no further along!!!!
-
🌑Richard Slack (@xRichardSlack) reported@bt_uk Could you set up a system where a customer could press a specific key sequence immediately after hanging up on a call to report it as a scam call? Once I have picked up the phone, my day is already interrupted, I don’t want to then have to find a website to report it.
-
Trieah (@Trieah1) reported@bt_uk Spent an hour on the phone with BT yesterday. I was assured that I will get a call today to get an update from the supplier (openreach). Unless I'm getting a ring after 5pm, I doubt I'll hear back. WILL BT EVER, PLEASE, FOLLOW UP ON YOUR ACTIONS? Oh, I mean your actual service.
-
David Hopkins (@explainer_dave) reported@domjoly @bt_uk 1st world problems?
-
Calvin (@CalvinXCI) reported@domjoly @bt_uk I had crazy fluctuating speeds for ages, ended up being a software problem with our fibre port in the box on the street! BT customer service is decent though tbf
-
Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, EnglandI check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??