BT (British Telecom) Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Dronfield, Sheffield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Dronfield |
Wi-fi | |
| Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lance!
(@lance73) reported
@bt_uk Thanks, I've tried but they ate the worst company to deal with. They make it as difficult as possible to contact them. This would not have been an issue if you guys had not mucked up the replacement in the first place.
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Dawn Moseley
(@DawnMoseley5) reported
@bt_uk I am have a problem with my broadband have gone to troubleshooting and they need to send an engineer out but the times are when I'm at work if you need to send an engineer why can't you do weekend for people like me who work
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Georgia Clarke
(@georgiaclarkegc) reported
Placing an order on 26th September 2022 for our line to be active, it’s now the 22nd of October and we have been told that we now can’t have internet until 23rd of November even though a engineer came out and activated it yesterday? Terrible customer services!!! @bt_uk
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Jack Woods
(@RedGapRustler) reported
@Hells4Heroes @bt_uk Yeah I dumped BT terrible customer service
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Craig.
(@craiggg____) reported
Absolute joke how despite paying for PPV, we still dont get shown the full prelims. Go **** yourselves @btsport @btsportufc
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Bumbly1uk.com
(@CliveDavies15) reported
@Hells4Heroes @bt_uk BT are so expensive for the service they provide. I had nothing but problems with them. Now will another provider, better internet speed and if a problem the phone answered quicky by a clear English-speaking operator and this for almost half the price your mother is paying.
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Andy AVFC 🇺🇦
(@partofthepride8) reported
So I've just found out that #UFC280 is on @btsport Box office, I've been looking firsts to this event for so long, but I believe that you can shove me paying an EXTRA £20 right up your f**kin arse you thieving t**ts.. Time to cancel all together I think. Time to seek alternatives
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Christopher Rankin
(@chrisrankinMUFC) reported
from
Dublin City, Leinster
Not happy at all with @rioferdy5 on BTsport!! More or less saying Ronaldo needs and wants are bigger than united his team mates an ten hag, ronaldo can **** off as reported by @lauriewhitwell he's on free since summer NO1 WANTED him tuchel paid with his job over not want him
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.
(@RedOyibo10) reported
@TheCenci @btsport It’s bad for the Premier League brand. They prefer to ignore it.
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Helen
(@Hells4Heroes) reported
I am currently at my mums waiting on the phone to talk to someone from @bt_uk about her ridiculously slow Internet speed, which they are charging her £42.76 a month for...I've now been waiting for over 30 minutes... 🤬🤬