BT (British Telecom) Outage Report in Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Dronfield, Sheffield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Dronfield |
Wi-fi | |
| Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜)
(@Withers4Real) reported
from
Sheffield, England
I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Simon
(@simonsheppard2) reported
from
Sheffield, England
Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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Roger
(@pallescens) reported
from
Sheffield, England
@bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up
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Chris Longley 💙
(@longers265) reported
from
Sheffield, England
@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
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Rach
(@trueblade75) reported
from
Sheffield, England
@bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ellis Martin
(@EllisMa14532683) reported
@bt_uk Hi Lesley yes it's near a window. The mini hub is just a plaster on the issue - we need the actual WiFi fixed, what is the update with this?
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P 🤍
(@__FairyP) reported
@bt_uk No. I called you guys yesterday who confirmed there was a fault. Just don’t understand how it started working for an hour to the not working again. Very frustrating seeing as we’re all working from home
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Kenny Smith
(@KennySmith1313) reported
Broadband and phone still down. Been told 3 different dates that it would be fixed and all 3 have passed by without even a phone call or an update. @bt_uk what is going on? #btbroadband #terriblecustomerservice #liars
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⚙️ Baldy Matt ⚙️
(@MaffooLight) reported
@bt_uk Hi, your minimum speed guarantee. Is it a minimum speed to the cabinet or to the house? Also as a new customer if I didn't opt for Hybrid EE back up during the original order (£7 extra pm) but wanted to add it at a later date, would it still be the same price? Thanks, Matt
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Richard Proud
(@RIchardProud1) reported
@bt_uk Complaint Ref: VOL013-564100345094 Spoke to Michael tonight for 12 minute for which he continued the company line from ******** Telecom to talk utter ******** and as a result he has took it on himself to close the complaint despite not being resolved
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bollocks
(@bollock59356463) reported
@bt_uk My apologies it shows that my tweets have 1 comment but when I click on them it shows nothing. My broadband speed has been halved and you claim there’s no issue.
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Will Earl
(@wilearl) reported
@bt_uk we now have no internet? You are making working from home impossible. How do I make a complaint? This is tiresome.
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Daniel White* 🔴
(@DJ_Digital_D) reported
@bt_uk I was asked to contact you again about this if I was still suffering from the same issue, I have done via DM as requested.
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Posh5Eva
(@Liampufc1996) reported
@bt_uk is getting worse everyday. 1) never sent the halo box we were promised but still charged for. 2) I get two bar signal in my bedroom which is directly above the box. 3) unable to stream on my laptop because it’s too slow. 4) can no longer connect to my work remote server
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pponty
(@valleycommando1) reported
@HelenMH72 @domjoly @bt_uk Problem is BT can't move you're house closer.... Only solution is Full Fibre. i.e. Fibre to the premises.