BT (British Telecom) Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
||
| Sheffield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Footprint Tools,
(@FootprintTools) reported
from
Sheffield, England
@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Kirsty
(@kirsty2402) reported
from
Sheffield, England
@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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wikallen
(@wikallen) reported
@sadaplays @bt_uk @Ofcom holy crap. Good on getting some refund, but they should refund you for all of it or give you free connection for the remaining years they owe. That would not fly here in the US.
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TJAP
(@TJAP69) reported
@virginmedia I have never encountered such a poor service like Virgin Media WiFi Boosters have failed, there engineers have tried and fail. I’ve waited in excess of 1 hour to get help on the telephone only to be cut off - disgusting service overall. @bt_uk sorry I left you
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Dave Williams
(@Davewil7476) reported
How do I cancel one of my bt mobile contracts @bt_uk
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Justin Leonce
(@JustDaFacts7) reported
@bt_uk I appreciate that, but this has only been an issue the past few days, also my phone runs on 4G and handles everything with no buffering.
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Lesley Molony💙
(@LesleyMolony) reported
@bt_uk @btbusinesscare How long is this farce going on for ?? Had a casting for “angry customer” last week ..now after 3 weeks of sheer hell, I think I could do it justice now !!!
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Lesley Molony💙
(@LesleyMolony) reported
@bt_uk ironically I had a tape for an angry customer... I now feel I could do it so much more justice !!!
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Dominic Trant
(@DominicTrant) reported
@btsport After paying my bill two weeks ago, you've decided to cancel my service again on the day of the Champions League. What an absolute scandal your service is!
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Pro Lay Carpets
(@prolaycarpets) reported
Well, yet again @BTGroup @btbusinesscare have messed my connection up, and nobody knows what has happened or why its happened. new contract signed on the 25th Jan, internet went down very shortly after, i have never known a company to be so incompetent. NOT A HAPPY CUSTOMER!!
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Calvin
(@Calvin38152977) reported
@bt_uk Umar Team Leader at Accrington Value Team won't speak to me about a fraud issue on my account. Can you get someone to speak to me instead.
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Jordan Hounsome
(@jordan_hounsome) reported
@sadaplays @bt_uk @Ofcom Bt seem to be either very dodgy or very stupid I can’t tell lol