BT (British Telecom) Outage Report in Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Ripley, Heanor, Matlock and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Chesterfield |
Wi-fi | |
| Ripley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Heanor |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜)
(@Withers4Real) reported
from
Sheffield, England
I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Rach
(@trueblade75) reported
from
Sheffield, England
@bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Roger
(@pallescens) reported
from
Sheffield, England
@bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Chris Longley 💙
(@longers265) reported
from
Sheffield, England
@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jane mason
(@janexwaldorf) reported
@bt_uk @Divinadecampo I suggest you take your own advice and fix my fault. Its been 3 montha. I have no wifi. You swnt me a hub which has lost internet 87 times in 6 hours. How can i WFH and kids have live lessons with that?
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Ian
(@ian_morg1) reported
@bt_uk been waiting 3 weeks and 3 different engineer visits from initial installation for broadband service to go live. Still no service and no confirmed date for activation
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Audrey Hamilton 💙
(@AudieHamilton) reported
@defiaye @bt_uk @bt_uk have tried to charge us for a service that was never agreed to or installed - they are appalling.
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Becca Grice
(@GriceSpice) reported
Fuming with @bt_uk £42 a month, for this BT Cloud, which doesn't work, & now giving you a 60 cancellation notice period after being on the phone for 20 mins, & I can't cancel because it's not within 30 day notice period! Ridiculous! I've given you more than enough time! Unfair!
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RozlynMac
(@MhicMhuirich) reported
@defiaye @bt_uk In my dealings with them I learned utter loathing, I can't begin to comprehend how much harder that would have been if I'd had any particular support needs! They have no respect for anyone, nor know the meaning of compassion. I hate them with a fire that will never extinguish!
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Javthehutt
(@javthehutt) reported
I feel this something of a public service announcement. If you are thinking of switching internet providers i beg you, DO NOT GO WITH @bt_uk Shambolic customer service, shocking technical support and just a we dont give a **** attitude! Utter disgrace!!!
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Jamie Ainge
(@JamieAinge_) reported
@btsport Hi, I’m trying to restart my monthly pass subscription but the website just has 3 dots jumping up and down. Help?
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⚫ Nice Conversations 🏴🇪🇺
(@NiceConvos) reported
@defiaye @bt_uk BT service is a nightmare and they are more expensive as well. Oh and the say I switched to EE and plugged the EE router in, my speed doubled, because BT had slowed it down on purpose. I hope your fault gets fixed soon xx
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Habibi Haaland 👑 (Prince of 🇦🇪)
(@HabibiHaaland) reported
@City_Xtra @btsport @ManCity Sorry lads, but **** Steve Mcmanaman. No chance am I getting BT.
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jane mason
(@janexwaldorf) reported
@MarcAllera @BejayMulenga @bt_uk I have no internet. It jas been 13 weeks. It was escalated to an executive level but still no resolution!!!! Im sixk of it. BT and Openreach just blame each other and im the one left unable to WFH and 2 kids to home school who need the internet but can't.