BT (British Telecom) outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Matlock.

City	Problem Type	Report Time
Chesterfield	Internet	6 days ago
Matlock	E-mail	9 days ago
Chesterfield	Wi-fi	16 days ago
Matlock	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  James Baker (@james7baker) reported 5 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

• 
  Andy Morgan (@andy_morgan1956) reported 7 minutes ago from Somercotes, England

  @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

• 
  Rick Crawley (@RickCrawley) reported 8 minutes ago from Mayfield, England

  @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

• 
  leigh.butler 💙 (@barmylad34) reported 11 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

• 
  Jason Fage (@jfagej) reported 15 minutes ago from Chesterfield, England

  @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

• 
  Martin Roome (@MartinKunRoome) reported 21 minutes ago from Derbyshire, England

  @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

• 
  James Baker (@james7baker) reported 21 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

• 
  Gillian Harrison (@Gharri74) reported 24 minutes ago from Parwich, England

  @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

• 
  Martin Roome (@MartinKunRoome) reported 29 minutes ago from Derbyshire, England

  @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

• 
  Alex Lewis Burton (@MightyBurton) reported 37 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  James Baker (@james7baker) reported 40 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 42 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  Tony Lormor (@mybriteside) reported 43 minutes ago from Heanor and Loscoe, England

  Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

• 
  Martin King (@MartinK1ng) reported 45 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  James Baker (@james7baker) reported 53 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  Zoe Harrison (@zcherrybaby) reported 53 minutes ago from Derbyshire, England

  @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

• 
  Anne Ruddock (@AnneRuddock) reported 55 minutes ago from Heanor and Loscoe, England

  @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 56 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Dan (@__DanRobinson) reported 59 minutes ago from Belper, England

  ******* @btsport is shocking

• 
  James Baker (@james7baker) reported 60 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CFD (@TenFourEverton) reported 8 minutes ago

  @BTCare your at arrangement with EE WiFi are a joke - asking to verify getting a code then losing the screen before being able to use the code is rubbish! Why do I pay such an exorbitant sum for such crap service? #BTrubbish

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 9 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  GM (@dres79125) reported 10 minutes ago

  @btbusinesscare absolute joke. Is there an actual working link to make a complaint?

• 
  moz💤 (@tinnie31) reported 12 minutes ago

  @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

• 
  Trainstation Fitness (@tsfitness2) reported 15 minutes ago

  @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

• 
  Dean Hazell (@Deano01973) reported 17 minutes ago

  @bt_uk my phone line been down a weekend due to BT and poor customer service.

• 
  Alison indge (@AliIndge) reported 21 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported 23 minutes ago

  @bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap

• 
  John O'Connor (@thereal_JOC) reported 24 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  Marc Harris (@Marcharris1687) reported 25 minutes ago

  @bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues