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BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Dronfield.

CityProblem TypeReport Time
Chesterfield Wi-fi 7 days ago
Chesterfield TV 11 days ago
Chesterfield Phone 12 days ago
Chesterfield Phone 12 days ago
Chesterfield Phone 12 days ago
Chesterfield Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • Gharri74
    Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • d79design
    Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • MightyBurton
    Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • BrambleMum
    🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • barmylad34
    leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • joshowenswinn
    Josh Owens-Winn (@joshowenswinn) reported

    @bt_uk please help?

  • mtattoo99
    Sam Horobin (@mtattoo99) reported

    @bt_uk Service is ok at the minute it just came away from the wall and raw plugs came out as well I am a bt customer

  • mstarmatt
    M (@mstarmatt) reported

    @bt_uk Don’t forget that @bt_uk is not to be trusted with their deals that they don’t actually provide when you sign-up for a less than adequate service #BritishTeleCON

  • JohnMUFC20
    John Cooper (@JohnMUFC20) reported

    @btsportfootball @btsport This commentary on the Leicester v Arsenal game is a hard listen yet again. Too monotone. I’m falling asleep. The game is become second to an agenda to put crap commentators in the hot seat. FFS SHUT UP. Aaaaarrrrggggghhhhhh. 🙄🤯😡

  • Simulation0000
    The Simulation (@Simulation0000) reported

    @btsport Can you remove Lucy. Failed experient used at the euro. She's annoying, can't stop speaking and tries to impress. Not working. Switched to other euro channels like most others have who can

  • AnneRidley12
    Anne Ridley 🇪🇺 🇬🇧💙 (@AnneRidley12) reported

    Dear Tweeterati HELP Contact @btbusinesscare & ask them to stop @BTGroup threatening credit status & ref to debt agency for account that doesn't exist 6months of stress. I know small for some but now at wits end @anna_tims

  • sarah_a1985
    Sarah (@sarah_a1985) reported

    @bt_uk not had broadband most of the night. Checked area, there does not appear to be an issue. I have checked all wires and tried turning off and on again. Broadband light was amber and now has just disappeared! Is somebody able to advise please?!

  • SewScandalous
    Katieeeeeeeeeeeee 👻 (@SewScandalous) reported

    @bt_uk I don't know, I've never tried to sign up for by broadband before, how would I know if its a new development or not?

  • AllawayLouis
    Louis Allaway (@AllawayLouis) reported

    reporting a fault at St Pauls Street phone box and uhhh i cant call the fault reporting line as the phone is broken and it is an internal number @bt_uk phone number is 01905 26913

  • mtattoo99
    Sam Horobin (@mtattoo99) reported

    @bt_uk I thought only a bt engineer could fix and move the socket