BT (British Telecom) Outage Report in Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Alfreton, Chesterfield, Ripley, Heanor and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Alfreton |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
-
Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
-
amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
-
Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
-
Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
-
Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
-
Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
-
amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
-
Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
-
Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
-
Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
-
Kirsty
(@kirsty2402) reported
from
Sheffield, England
@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
-
Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
-
Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
-
Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
-
Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
-
Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
-
Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Coco666
(@Coco66619) reported
@bt_uk Yes I will take the complaint to the Ombudsman. If inflation is growing up to 10% and families need to reconsider expenses, not sure how BT can justify to lock in their customer base to a long contract. I am starting to be Resentful to your brand and can't wait to be out..
-
Ed Mayne
(@microphonemayne) reported
@adamsummerton @btsport It's a point gained, because you can't drop what you've never held.
-
Coco666
(@Coco66619) reported
@bt_uk And by the way, thanks for the call to help to solve nothing and for the wasted letter telling me that you are doing nothing about it. You may as well have saved the letter and the postage and be more eco-friendly...
-
Sir Darth Omicron 👾 ☠️ 🍥 🇺🇦
(@DavidTYork) reported
@SamLP @bt_uk That was part of the problem that put me off when I vaguely prodded this in the past. I got Vodafone Broadband. It is delivered by Openreach so effectively the same service in the wire. £18 a month including keeping the phone line for incoming calls.
-
Liam Fox
(@Liamfoxactor) reported
@sky and @BTCare @OpenreachHelp it’s now been over a month of appalling customer service where my pensioner mum has been left with no home phone and screwed services. I want answers today!!! 😡😡😡😡
-
Free Spirit Accessories
(@CROSSSTICHER1) reported
@bt_uk No decided to leave BT and go with Vodafone. The fact that it's £10 less per month is not reason it's the fact that BT customer service is terrible and when engineers are booked they don't turn up.
-
Kezzy - EDS Fibro
(@ziahlunar) reported
@bt_uk I am not a customer, I am a friend of Emily. I understand the difference between manager & holder. My issue is that your company is using someone’s vulnerability against them by avoiding their input. Stop upselling, ESP to vunerable ppl, ESP whilst ACTIVELY avoiding their input.
-
Kai
(@KaiLeeder) reported
@bt_uk Hi BT. Have a 4G home hub. The network has been down for weeks. Assume because the EE network is also down. Your call centre keep trying to test a phone line. We don't have one. Just the 4g hub. Seem to be going in circles so who do we call for support?
-
Pete Wright
(@CSI_Pete) reported
@bt_uk Hi. If I cancel my BT TV, what services would the box be left with please. Just freeview and the recorder? Or completely nothing. Things getting too expensive. Thanks.
-
accuracypolice
(@accuracypolice) reported
@bt_uk can I have internet for 5 minutes, today? your service is constantly down. I got no less than 5 different IPs today. Internet speed down to a trickle. And constantly falling down for even an hour. What a joke of a company. And I am a joke in all the zoom calls thanks to U!