1. Home
  2. Companies
  3. BT (British Telecom)
  4. Derbyshire, England
BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Dronfield.

CityProblem TypeReport Time
Chesterfield Wi-fi 10 days ago
Chesterfield TV 14 days ago
Chesterfield Phone 15 days ago
Chesterfield Phone 15 days ago
Chesterfield Phone 15 days ago
Chesterfield Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • barmylad34
    leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • MightyBurton
    Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • d79design
    Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • BrambleMum
    🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • sam_bon
    Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • Gharri74
    Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sus_pension
    Steve Simkins (@sus_pension) reported

    @bt_uk @lukescofield1 It’s happening to me and neither my lap top or any other device is having any WiFi issues - think you need have a better answer for this error code

  • PhillipJMosely
    Phillip Mosely (@PhillipJMosely) reported

    @btsport What is it with BT sport all through their coverage they cut away from the game and show more of people on touch line than watching the match - terrible coverage! Missing everything! #coys #thfc @SpursOfficial

  • 182_DuncH
    Dunc H (@182_DuncH) reported

    @bt_uk Cut their connection for a couple of days and then sell them this. Capitalism at its worst.

  • MelonheadYNWA
    Melon Head (@MelonheadYNWA) reported

    @bt_uk Hi no it won't scroll down all I can see is what I sent over, I can't work out how to remove the message can you help thanks

  • Birdmanrob
    Rob Scott (@Birdmanrob) reported

    @btsport disagree with Joe and Rio about West Ham focussing on making the club successful last night in picking Zouma (which is kind of what they said), had he physically assaulted someone would that view have changed...Irons acted totally inappropriately in handling the incident

  • MikeSenoDJ
    Mike Senior (@MikeSenoDJ) reported

    @btsport please please please can you sort out the app on a PS5?? I have fibre broadband chucking out 150mbs but your app crashes and gives a VC019 error code which is apparently a connection issue?!

  • rickycushen
    Rick (@rickycushen) reported

    Anybody remember when @SkySports showed @premierleague games and @englandcricket #pathetic #btsport #cancel

  • carol28608
    carol main (@carol28608) reported

    @wendy1704 @btsport Mcmanamanamanaman and Spitty McPlegmface are definitely the worst for me, their voices grate, oh and **** chatter in chief Savage

  • Simmo_1989
    Simon (@Simmo_1989) reported

    Rio Ferdinand saying kurt Zuma needs to be shown how to treat animals… my ******* 3 year old son knows how to treat animals! Stop talking bullshit and just say he was wrong and condemn him! @btsport

  • AnyasCigarettes
    Connor🚬 (@AnyasCigarettes) reported

    @bt_uk Idk what that means but I've connected the disc with an Ethernet cable and it still suffers horrid input delay. Its worse than it was before