BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derbyshire, England 12/16/2025 08:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Ripley, Sheffield, Heanor, Matlock and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Wi-fi
United KingdomRipley Internet
United KingdomSheffield Internet
United KingdomSheffield Wi-fi
United KingdomHeanor Phone
United KingdomHeanor Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • GeoFoodieOrg Megan Blake (@GeoFoodieOrg) reported from Sheffield, England

    @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

  • Heritage_Angel Janet Ridler (@Heritage_Angel) reported from Sheffield, England

    If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _Tugboat_ Tugboat (@_Tugboat_) reported

    @btsport cricket… why can’t I get it wtf

  • excitedpixels Jeremy Wood (@excitedpixels) reported

    @Ofcom @bt_uk Thanks. I think BT needs to sort out all their issues so will fill this in. :) To be fair the twitter team have been great but we shouldn't have to go through so many people to actually get reliable info. Plus their systems are a bit broken in places.

  • Clive__Horn Clive (@Clive__Horn) reported

    @bt_uk Hiya!! I see y’re raising your bills by 9.3% significantly above inflation? Why? Is it because you offer a unique service? Nuh uh. Or maybe because you have excellent customer service? Nuh uh. Or…is it because you’re taking advantage of a situation to be greedy b*stards?

  • CassieAUK Cava (@CassieAUK) reported

    @bt_uk absolutely disgusting service..over charging me by referring my account.. Even though it was payed and you thanked me.. #BTUK theives.. #outragedofdevon

  • NathanBitUK Nathan bitstudios (@NathanBitUK) reported

    @CityFibre anything you can do to help? @bt_uk wants me to pay £270 to cancel the contract so I can move to cityfibre. £30 ish a month for 12mbps and was only getting 3mbps. what are my options? I do not want to pay any more to bt

  • kkayyeiiggh Kayleigh Jayne Beaton ❤️ (@kkayyeiiggh) reported

    Fair play @bt_uk great service Wi-Fi up and running again happy customer

  • MattDoughty4 Matt Doughty (@MattDoughty4) reported

    @bt_uk any info on the issues affecting TR19? Broadband went down Saturday and fix date online is showing Friday 😬

  • tenbus_uk Spike (@tenbus_uk) reported

    @bt_uk Good morning! Can you help please? I have just had a call from (apparently) 01795 664548 claiming to be "BT OpenReach" and saying that there is a problem with my router connecting to the server. Can you confirm please if this was legitimate or a con? Thank you!

  • NinteenOhSeven deniz (@NinteenOhSeven) reported

    @btsport can you fix the juve-milan game

  • jamesclossick Lord of the Pies (@jamesclossick) reported

    Sometimes, finding what channel a particular sporting event is on takes ages. First world problem I know. It took me ages to find the cricket, partly because @btsport ‘s live guide didn’t show it.