BT (British Telecom) outages and service status in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Matlock.

City	Problem Type	Report Time
Chesterfield	Internet	20 hours ago
Chesterfield	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  James Baker (@james7baker) reported 2 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  James Baker (@james7baker) reported 4 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  Andy Morgan (@andy_morgan1956) reported 7 minutes ago from Somercotes, England

  @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

• 
  Craig Hammerton (@CraigHammerton) reported 8 minutes ago from South Normanton, England

  @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

• 
  🌱💙Helen (@BrambleMum) reported 15 minutes ago from Matlock, England

  @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

• 
  Charlotte H (@Charlotte_halll) reported 16 minutes ago from Chesterfield, England

  @btsport fix the app!

• 
  Kev Fletcher (@kevfletcher72) reported 18 minutes ago from Heage, England

  @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

• 
  Richard Cusack (@RichardCusackBM) reported 18 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  James Baker (@james7baker) reported 19 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  Alex Lewis Burton (@MightyBurton) reported 24 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  Martin Roome (@MartinKunRoome) reported 28 minutes ago from Derbyshire, England

  @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 31 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Martin Roome (@MartinKunRoome) reported 32 minutes ago from Derbyshire, England

  @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

• 
  Simon Ferrar (@simon_ferrar) reported 34 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  James Baker (@james7baker) reported 36 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

• 
  James Baker (@james7baker) reported 38 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  Keir (@KeirNFFC) reported 38 minutes ago from Hucknall under Huthwaite, England

  Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

• 
  Joanna (@craftyandcute) reported 41 minutes ago from Derbyshire, England

  Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

• 
  Wendy Kirkland (@JazzKittenWendy) reported 50 minutes ago from Chesterfield, England

  What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

• 
  Rick Crawley (@RickCrawley) reported 59 minutes ago from Mayfield, England

  @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (@bigdaddymills1) reported 3 minutes ago

  Having an absolute nightmare with @btbusinesscare Had problems since yesterday none of them been without Sevices for 36 hours and been told I’ve just got to wait #dm

• 
  Welsh1 (@D1Bluebird) reported 5 minutes ago

  @bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.

• 
  Andy250 (@Ministryofmess) reported 6 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  Vince (@vinc3h4ll) reported 11 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  Dr Pauline Nelson (@DrP_Manc) reported 14 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Niraj Shukla (@nshukla86) reported 16 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  Daniel Factor (@DanielFactor79) reported 16 minutes ago

  @bt_uk They'd probably get faster internet buried under rubble than the **** slow crap we get from you retarded **** eating ******* *****!

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 17 minutes ago

  @IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 17 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Justine Clement (@JustClembo) reported 20 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet