BT (British Telecom) Outage Report in Derbyshire, England

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, and Dronfield.

City	Problem Type	Report Time
Chesterfield	Wi-fi	11 days ago
Chesterfield	TV	15 days ago
Chesterfield	Phone	15 days ago
Chesterfield	Phone	16 days ago
Chesterfield	Phone	16 days ago
Chesterfield	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Jason Fage (@jfagej) reported 4 minutes ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  Simon Ferrar (@simon_ferrar) reported 9 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  Jason Fage (@jfagej) reported 10 minutes ago from Chesterfield, England

  @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

• 
  Rick Crawley (@RickCrawley) reported 12 minutes ago from Mayfield, England

  @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

• 
  Zoe Harrison (@zcherrybaby) reported 15 minutes ago from Derbyshire, England

  @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

• 
  chris holmes (@chrish11072) reported 17 minutes ago from Matlock, England

  @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 21 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  James Baker (@james7baker) reported 22 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  James Baker (@james7baker) reported 23 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  James Baker (@james7baker) reported 38 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  James Baker (@james7baker) reported 38 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  James Baker (@james7baker) reported 39 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  James Baker (@james7baker) reported 42 minutes ago from Derbyshire, England

  @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

• 
  Martin King (@MartinK1ng) reported 47 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  Craig Hammerton (@CraigHammerton) reported 49 minutes ago from South Normanton, England

  @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

• 
  James Baker (@james7baker) reported 49 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

• 
  James Baker (@james7baker) reported 54 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  b (@shelbybol) reported 57 minutes ago from Derbyshire, England

  @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

• 
  Gav (@Gav1981) reported 57 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  Joanna (@craftyandcute) reported 58 minutes ago from Derbyshire, England

  Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sid Rana (@sidrana8886) reported 29 seconds ago

  @RobMannsy @SkySports @btsport Worst streaming of football ever. Shouldn’t be allowed the honour.

• 
  Siobhan Barton (@SiobhanBarton1) reported 45 seconds ago

  @bt_uk 1 hour and 14 mins queuing to speak to an advisor. 8:50pm it gets answered and then hangs up. Appreciate you’re busy guys but that’s poor service #btbroadband

• 
  Paul Trickett (@cpttrick7) reported 1 minute ago

  I bet @SkyUK and @bt_uk are laughing their ***** off at @primevideosport going down during the top of the Premier league table game. Embarrassing!

• 
  Chris ⎊ (@cjgreen27190) reported 2 minutes ago

  307mb download and 58mb upload, and @primevideouk still cuts out and buffers whist watching the football. Hasn't changed, last year you had the same issues. Stop ruining the game give it back to @btsport or @SkySports FFS!

• 
  Venus Neary (@1878venus) reported 4 minutes ago

  I’m sorry but @bt_uk wifi is sooooooo bad. Any recommendations who to go with?

• 
  Adele Shackleton (@AdeleShack) reported 5 minutes ago

  @bt_uk appalling service had the day off work to wait in for an engineer who never showed up. No text or email to cancel, no explanation from the call centre as to why. Promised an appointment will be in 5-7 working days, messaged to say 6th jan. Not good enough

• 
  tom harrison (@TomHarrison94) reported 9 minutes ago

  Absolutely terrible service from @PrimeVideo the match just cuts off and their 'technicians are working on it! Missing all the game!! Should leave the sports to @SkySports and @btsport

• 
  Clawed baws (@Clawed_balls) reported 11 minutes ago

  @bt_uk please help. New customer since 02/12. Had 3 days of Internet and no TV. No joy from your setup team and 2 hours waiting to try and book an engineer. How can I cancel this service?

• 
  Lizzie Pattison (@PattisonLizzie) reported 14 minutes ago

  @bt_uk My smart hub has just completely died out of nowhere. Tried it on different power outlets and tried factory reset but nothing. Diagnostics keep saying no issue but it’s literally dead. What can we do?

• 
  Sir Randolph Davenport-Smythe (@Sir_Randolph_VC) reported 20 minutes ago

  Dear @PremierSportsTV & @btsport @ScotlandSky please get rid of Stephen Craigan, he is the most annoying useless commentator around. Nearly as bad as Andy Walker