BT (British Telecom) Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ripley, Sheffield, Matlock, Dronfield, Chesterfield and Tibshelf.
| City | Problem Type | Report Time |
|---|---|---|
 Ripley |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Sheffield |
||
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Keir
(@KeirNFFC) reported
from
Hucknall under Huthwaite, England
Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Megan Blake
(@GeoFoodieOrg) reported
from
Sheffield, England
@bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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Janet Ridler
(@Heritage_Angel) reported
from
Sheffield, England
If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Shane Rounce
(@srounce) reported
from
Sheffield, England
About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Footprint Tools,
(@FootprintTools) reported
from
Sheffield, England
@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Jones
(@carljones1) reported
Scandalously bad service from @bt_uk - cut me off while on hold for a second time mid-conversation, having failed to solve my problem, then had the nerve to text me a customer feedback survey. Needless to say, I answered honestly. Disgraceful.
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Emily
(@xXemmie10Xx) reported
@bt_uk for the 3rd time in 2 months we have absolutely shocking service from you for WiFi & Phone line. Why does this keep happening? Paying for services we cannot even use 🙄
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Hated Designs
(@HatedDesign) reported
from 28mbps down to 0.3mbps down sits at that for over 20+mins at a time basically unusable this past week or so @bt_uk
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Justsumguy
(@Justsum32062003) reported
@jayseawho @bt_uk I can help... Well as much as I can't because it's not a feature available on consumer units. Hope the info at least helps I guess
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Rob Scammell
(@scammell1988) reported
@bt_uk Can you tell me if I can cancel my contract with @bt_uk if their service continues to be temperamental.
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nini ꈍ ꒳ ꈍ
(@ninichuX3) reported
@bt_uk guys my wifi randomly went out while i was playing roblox and harry and heavenly are gonna vote my gang out !!!!! plz help !!!!
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Blah Blah Blah
(@thebelahbelah) reported
@bt_uk why you just support Essential broadband on our area. I hate #sky and I want to switch but your connection is slow as well.
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mood
(@000mood000) reported
I’m sorry @bt_uk I was very rude your not that ****
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Diadro
(@DiadroGaming) reported
@bt_uk Yes she was meant to but once again I am let down. 3 months and counting to deal with this issue, not even the CEO can solve it.
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Aim
(@Ashley_aimXx) reported
@bt_uk @BT please fix the internet in our area. 6 hours with no wifi is a death sentence.. Its vile having to physically interact with the people I live with