BT (British Telecom) Outage Report in Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Dronfield, Ripley and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Dronfield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜)
(@Withers4Real) reported
from
Sheffield, England
I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Chris Longley 💙
(@longers265) reported
from
Sheffield, England
@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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Simon
(@simonsheppard2) reported
from
Sheffield, England
Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Rach
(@trueblade75) reported
from
Sheffield, England
@bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Roger
(@pallescens) reported
from
Sheffield, England
@bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Professor Plumtree
(@Prof_Plumtree) reported
@eurosport so eurosport, will your merger with btsport be good or bad for snooker viewers?
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Kuntal
(@theravenousbong) reported
Have needed frequent hub restarts of late, and now an outage out of nowhere. Got informed it might be back up on Tuesday - that's five days to recover. How's that acceptable @bt_uk ?
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Jatroa 🏴
(@jatroa) reported
@bt_uk Maybe ask Ken what hes doing to solve the problem. Because as long as he doesn't contact Openreach to find out what happened I'm stuck here.
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Beela
(@Beela26726061) reported
@bt_uk How about fixing my connection? Without internet since 2nd and had 5 fix dates delayed, been told to upgrade to Halo when I don't want to be stuck with BT for another 24months! Awful service! Won't provide a dongle or compensate for additional costs incurred
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Henry
(@Hen_comer) reported
@bt_uk having really bad connection issues with my internet service, second day of the router flashing purple…. What happened to the connection guarantee???? Might have to look at other providers
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AJ
(@AndrewJamesAJ) reported
Oh the irony... Trying to make a complaint to @Ofcom about my supposed 900mb broadband connection from @bt_uk and I can’t load the website because, you guessed it… my broadband isn’t working!! AGAIN! (Tweeting on 4g btw!)
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QCumbor 🇬🇧
(@qcumbor) reported
@jlil10146 @denkmit Ive just had to resign with awful Virgin tv just so i can access awful BTSport so i can watch MotoGP. Many sports have lost their soul turning their backs on their history & traditions. Motorbikes & cycling are still in touch but are creeping ever closer toward sterile F1
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Sxa
(@ShegoXa) reported
@bt_uk If you can somehow prevent my WiFi from randomly going down ? Then sure
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Halen
(@HalenVyas) reported
@joe_yer99 @bt_uk Leaving BT was the best thing we did. We went with EE - same company but might and day with customer service and less than half the price.
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scooby 🦊
(@lyndyloobyloo) reported
@bt_uk How on earth does it take 59 minutes to report an undelivered SIM card??? Omg been speaking for all this time now transferred again!! 😡 getting ready to cancel, absolute joke