BT (British Telecom) Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Alfreton, Chesterfield, Ripley, Heanor and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Alfreton |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Footprint Tools,
(@FootprintTools) reported
from
Sheffield, England
@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare
(@splibba) reported
@bt_uk Had b/band and landline installed today. The engineer left without connecting the landline and the hub hadn't even got a solid blue light ! The hub is working but the phone isn't. Now had to raised a fault thru chat and fix dated est 13th ? Please help.
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BigBods1
(@BigBods1) reported
@bt_uk Thanks for disconnecting my broadband a week ahead of time and doing absolutely nothing to fix it. Don’t worry about the safety of a disabled child. I’ve exhausted my complaints apparently and you will still do nothing to fix it. Awful company.
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BigBods1
(@BigBods1) reported
@bt_uk Is that the normal lead time when you have made the mistake and cut off my existing providers service one week early?
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Russ Jones
(@WyreVanHire) reported
@btbusinesscare So @btbusinesscare, in the mean time, that will 7 DAYS OF LOST LANDLINE. We are a vehicle hire company and @bt_uk has stopped any new customers from contact us and the existing customers are on there own if there's any issues. I'll just sit here and wait.........
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BigBods1
(@BigBods1) reported
@bt_uk I have already exhausted all official avenues of complaint and they’ve changed precisely zero. I am happy to continue the conversation in public - so it is the case that it’s completely impossible for @bt_uk to fix their own error quicker than one week?
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Toni Rivans
(@california6182) reported
@bt_uk Well why has the apartment across the hall got it and the guy further down the hall on BT???
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Jessica Nicholson
(@Jessicasparkelz) reported
@bt_uk I send them and email and then you have my email address then another team will send me junk by email absolutely disgusting behaviour from the UK’s worst telecom provider
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Nigel Everett 💙
(@nigeleverett) reported
@bt_uk is it a wider BT issue or is it just @sky whose broadband is down in the OX14 area? #internet #outage
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BigBods1
(@BigBods1) reported
@bt_uk So the largest broadband provider in the UK cannot send broadband down a phone line that they installed in error faster than one week? Of course not.
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Greg Richards
(@Made_of_Iron) reported
@TalkTalk I am a customer who does not subscribe to BTSport. Can I still by the boxing on BTSport box office on TalkTalk?