BT (British Telecom) Outage Report in Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Ripley, Heanor, Matlock and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Chesterfield |
Wi-fi | |
| Ripley |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Heanor |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rev Scott
(@revsw) reported
@HebdenDown @bt_uk @Ofcom Disgusting. If you ran your business like that, you’d soon be out of business. If I vicar-ed like that, the Bishop would be wanting a word. The truth is, these people get away with this sorting of thing because they can. Words fail me.
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Taryl Thomas
(@TarylT) reported
@btsport please DM me as i am having an issue logging in to my account. Need it sorted asap.
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Liam
(@MancunianCaviar) reported
@BTGroup @BTCare @bt_uk No access to myBT to run tests. No one on live chat No one answering helpline (on hold for over an hour) No internet connection. What's going on? Working from home is difficult when you provider goes down and there's no one from support. #BTDown #BT
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i Trader Invest
(@iTraderInvest) reported
@bt_uk BT look at your bloody personal messages! I’ve been on hold for over 30 minutes of my life that I won’t get back! For a communication company your a joke. I need to cancel my appointment on Monday DM me know as won’t call you again, time is to precious to waste on you.
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ricky singh
(@RickySinghPT) reported
@bt_uk would like to make a complaint. Broadband went live today but my smarts in is still too arrive.
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Felicity French
(@FelicityChilver) reported
@bt_uk my elderly parents had an engineer come round to fit a new router, he wasn't wearing a mask and had no ID. He also didn't fit the computer to the new router via an ethernet cable or explain how to my 73 yr old father how do it. Could I make an official complaint please?
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Val - 5.4 Spoilers here!
(@Valimatka) reported
How to tell it's getting close to Christmas.. the scam/phising phone calls increase. So far had the @AmazonUK one twice saying they were from Prime. And the @bt_uk one saying they were from Broadband Tech support. Please.. the phone says international and a UK number...FAKE!
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computer wise
(@wise_computer) reported
@bt_uk serious login problems at minute to personal account? Just timing out on your web pages? #friday #tech #BT
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Lewis Ward
(@LewisGWard) reported
@bt_uk my WiFi is down again and I've already texted yous and you say there's no fault but I've been offline now for 3 hours! Nothing I do works
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Insert name here
(@thefxdream) reported
@bt_uk Same issue here every time I ring, at least 45 mins to get through. I’ve only been waiting since January to get a phone/broadband line installed so what’s the rush! @bt_uk & @WeAreOpenreach are without a doubt the worst companies I have had the pleasure of dealing with, good job!