BT (British Telecom) outages and service status in Derbyshire, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Derbyshire, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Sep 15, 11:10 AM GMT+1.
- Internet (33%)
- Total Blackout (33%)
- TV (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Belper, Ashbourne, Chesterfield, and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Belper
|
Total Blackout | 19 hours ago |
|
Ashbourne
|
TV | 11 days ago |
|
Chesterfield
|
Internet | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Craig Hammerton (@CraigHammerton) reported from South Normanton, England@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Bonnies29 (@sam_bon) reported from Derbyshire, England@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Tony Lormor (@mybriteside) reported from Heanor and Loscoe, EnglandAgain, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported from Chesterfield, EnglandI’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.
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Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Gillian Harrison (@Gharri74) reported from Parwich, England@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker (@james7baker) reported from Derbyshire, EnglandIf it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Simon Ferrar (@simon_ferrar) reported from Derbyshire, Englandso by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, EnglandWhat's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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James Baker (@james7baker) reported from Derbyshire, EnglandAwful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Martin Roome (@MartinKunRoome) reported from Derbyshire, England@bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.
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karl (@Khanson33Karl) reported from Ironville, England@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Alex Lewis Burton (@MightyBurton) reported from Chesterfield, EnglandHave @btsport never seen anyone block a shot before? *******
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Chrimes (@jueandgaz) reported@btbusinesscare I’m sick to death of trying to get my issue solved, 6 months and you still haven’t sorted it, shame on BT Business 😡
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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Liz Grassby-Davies (@cricketmadboxer) reportedWhat has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge £80 for a router that we sent back @bt_uk help
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Maggie Moo. Hold the line. (@scotslassnow) reported@bt_uk your bot has asked me the same thing SEVEN times. Asks me to text ASSIST, which I do, and still repeats the same message. HELP!!!
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noone@nowhere (@nooneatnowhere) reported@bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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TechbooUK 🔥 (@techboouk) reported@bt_uk Your service is so trash that I'm gong to pay off my subscription and find another provider. Twice in the past three months you have messed with my account, first time took six weeks to resolve and today yet again its gone down. Utter trash.
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Anthony (@LookingBack22) reported@juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reportedHuge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me
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Changeling64 (@64outsider) reported@bt_uk The line itself is working-which those who I've spoken to can't understand-it's the phones ringtones, as a result of their line upgrades, which are now not working. Parents are pensioners. I bought their phones 4-5 yrs ago. We're not made of money to replace them again due to BT!