BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derbyshire, England 03/24/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Sheffield and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield TV
United KingdomChesterfield Phone
United KingdomChesterfield Phone
United KingdomChesterfield Phone
United KingdomSheffield E-mail
United KingdomChesterfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • pallescens Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • longers265 Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • simonsheppard2 Simon (@simonsheppard2) reported from Sheffield, England

    Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • trueblade75 Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported from Derbyshire, England

    @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • Withers4Real ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GursubirBal Gursubir Bal (@GursubirBal) reported

    @bt_uk I've been told I can't cancel so I will be charged irrespective weather I want to keep the kit or not. Ive been told I need to call back in 3 days time to cancel my upgrade. Its too difficult to do now apparently.

  • kiramadeira kiramadeira 🤔 (@kiramadeira) reported

    @bt_uk hi, my entire building has been without internet since Thursday and we’re not being told when it will be fixed. Can you help?

  • ruarikeir Ian Mills (@ruarikeir) reported

    @bt_uk your call handlers are extremely patient & helpful despite the ridiculously complex & convoluted processes you have in place. I do not have the time, energy or phone signal to list how appalling your service has been!!! 🤬🤬🤬

  • GursubirBal Gursubir Bal (@GursubirBal) reported

    @bt_uk I was out of contract and accepted to upgrade the other day. I've since realised I'm going to be paying a lot more than other competitors. So I want to cancel!!

  • SMDaniels_ Sam Daniels (@SMDaniels_) reported

    Feel like @bt_uk owe me some money after their engineers have been messing around over the last few days the Wi-Fi of my street went down and I missed the Manchester derby, absolutely ridiculous

  • Stefanalgar Stefan Algar (@Stefanalgar) reported

    @bt_uk yesterday I spoke to someone to upgrade my mothers broadband ( 45 mins on the phone) and today I see the idiot has done mine…! Who do I complain to?

  • londonbluenose London Blue Nose (@londonbluenose) reported

    @BTCare - I got this message on the 21st September “Hello, BT here. Your Digital Voice service will be up and running by 23:59 tomorrow (22-Sep-2022). It can sometimes be up to 48 hours later, but we'll let you know when it's ready to use.” - presume there is an issue?

  • GursubirBal Gursubir Bal (@GursubirBal) reported

    @bt_uk I want to cancel my order, the product hasn't been dispatched yet, however I am being charged for the delivery.

  • rosspb Ross Paul (@rosspb) reported

    @premrugby @delonarmitage @btsport Stopped watch that show years ago after BT watered it down in favour of champions league

  • billisdeadatATK drew wingate (@billisdeadatATK) reported

    @bt_uk " we are very busy at the moment" I have had the misfortune to need to call you 4x over the past fortnight and no matter what time or what day the same message and at least 20 min hold. Suggests you don't have enough staff. 2 wks for engineer is not acceptable service