BT (British Telecom)

BT (British Telecom) Outage Report in Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derbyshire, England 12/22/2024 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Matlock, Ripley, Alfreton, Ashbourne and South Normanton.

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City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomChesterfield E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • GeoFoodieOrg Megan Blake (@GeoFoodieOrg) reported from Sheffield, England

    @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

  • StuN_UK StuN UK (@StuN_UK) reported from Sheffield, England

    @SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • LeeCreaser lee creaser (@LeeCreaser) reported from Sheffield, England

    @btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • Heritage_Angel Janet Ridler (@Heritage_Angel) reported from Sheffield, England

    If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

  • JuliaSnowdonMUA Julia Snowdon (@JuliaSnowdonMUA) reported from Sheffield, England

    @DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

  • KeirNFFC Keir (@KeirNFFC) reported from Hucknall under Huthwaite, England

    Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DazzaHendo Darren Henwood (@DazzaHendo) reported

    @bt_uk From the diagnostics bot there does seem to be an outage in my area, even though when trying the previously link everything was reported as fine.

  • Chemfund Lawrence (@Chemfund) reported

    @bt_uk Clare, well Jaden from Kelly communications saved the issue. He advised this should have been fixed by mark back in Oct, is hearing frequently that Openreach not providing a good service. Why should Jaden apologise for poor service from Openreach?

  • skiathospurs colin (@skiathospurs) reported

    @VOD_Alex_ @bt_uk They live in a mobile deadzone,move rooms,you lose signal,so wifi,3/4g essential.Been having problems still 4 months later,engineer came they were running off a neighbours line,all the time,he had to go to a junction box up the road and reroute everything.

  • PeteGullick2 Pete Gullick (@PeteGullick2) reported

    @bt_uk my New Year hasn't been great. You didn't extend my BB as agreed on Dec 22nd. Acknowledged as your error. I am now treated as a new customer, waiting a week to be reconnected. It is shocking customer service. Please help. And no EE service either.....

  • aq_ Amaan Q (@aq_) reported

    Hi @bt_uk, I was auto-informed today my complaint has been closed, but BT have not informed me of any resolution. I have also been sent a bill for 'termination fee' which I was re-assured I wouldn't. And I still don't have broadband. So why is the complaint closed?

  • ConinaUK 🌸🐰Helen🦄🪷 (@ConinaUK) reported

    It's now been 11 days without internet connection to my home. OK we've had Christmas and New Year, but that's still a while for @bt_uk to leave me without a service I'm paying for. Guess I'm going to have to try calling them again. Sigh.

  • DebChall Debs the explorer 💙 (@DebChall) reported

    @bt_uk It seems to have to come back now after 4 hours suddenly. But I will keep an eye on it. Have a poor mobile signal so I couldn't make much contact either.

  • literamie_ amie (@literamie_) reported

    @bt_uk Have been trying to raise a fault for days, just keep getting sent round in circles! Can you help, please?

  • Yasszzminn Yaz (@Yasszzminn) reported

    @bt_uk our internet is down (DN11) is there a fault? If so when will this be sorted? Thanks

  • SpectrumRecruit Suzanne Letting (@SpectrumRecruit) reported

    @btbusinesscare I’m afraid the local business team are supposed to be dealing with this so what point is there involving yet another department only to start another merry-go-round. As I replied - The business billing team don’t answer calls, don’t resolve the issues no one takes responsibility