BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, and Barnsley.

City	Problem Type	Report Time
Chesterfield	Internet	2 days ago
Rotherham	Internet	3 days ago
Sheffield	Phone	4 days ago
Sheffield	Internet	10 days ago
Barnsley	Wi-fi	14 days ago
Barnsley	E-mail	20 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Rob Knight (@RKphotographic) reported 33 seconds ago from Aston cum Aughton, England

  @rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.

• 
  Julia Snowdon (@JuliaSnowdonMUA) reported 6 minutes ago from Sheffield, England

  @DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

• 
  Tom Payne (@TheSpeccyGit) reported 19 minutes ago from Sheffield, England

  Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

• 
  Daniel Farrar (@DannyFarrar1987) reported 20 minutes ago from Rawmarsh, England

  @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

• 
  Shirley Dunn (@Shirley82829043) reported 21 minutes ago from Sheffield, England

  @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

• 
  Michelle Gill (@ShellyGilly24) reported 25 minutes ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  Sam Groves (@Mrpud2u) reported 26 minutes ago from Sheffield, England

  @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

• 
  Shane Rounce (@srounce) reported 27 minutes ago from Sheffield, England

  @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

• 
  Mark Taylor (@tails101) reported 30 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

• 
  lee creaser (@LeeCreaser) reported 32 minutes ago from Sheffield, England

  @btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

• 
  Pat (@Sheffieldlady1) reported 33 minutes ago from Sheffield, England

  @bt_uk So I am allowed to cancel and look elsewhere?

• 
  StuN UK (@StuN_UK) reported 34 minutes ago from Sheffield, England

  @SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

• 
  Chris Longley 💙 (@longers265) reported 35 minutes ago from Sheffield, England

  @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

• 
  Mark Taylor (@tails101) reported 39 minutes ago from Sheffield, England

  @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

• 
  Dave Evans (@rdt_daveevans) reported 42 minutes ago from Sheffield, England

  @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

• 
  Call the Martini Police (@JohnBarcock) reported 43 minutes ago from Barlborough, England

  Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

• 
  Shane Rounce (@srounce) reported 47 minutes ago from Sheffield, England

  @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

• 
  Wendy Kirkland (@JazzKittenWendy) reported 56 minutes ago from Chesterfield, England

  @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

• 
  amy (@amystarkes) reported 59 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

• 
  Megan Blake (@GeoFoodieOrg) reported 59 minutes ago from Sheffield, England

  @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JamesWebb (@WebbyJamesHere) reported 3 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  Kevin Chubb (@swanseagas) reported 5 minutes ago

  It only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.

• 
  Ian Robson (@GFX2001) reported 5 minutes ago

  @Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.

• 
  alex (@Alex_CK2) reported 6 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  Simon Mitchell (@SimonMitch1956) reported 11 minutes ago

  @bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !

• 
  erika x (@_erikacx) reported 14 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Scooby Miller (@Ragingtaxpayer) reported 16 minutes ago

  @bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.

• 
  noone@nowhere (@nooneatnowhere) reported 16 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  Restore Britain Moray (@theFMofficer) reported 20 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

• 
  Vince (@vinc3h4ll) reported 22 minutes ago

  @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years