BT (British Telecom) outages and service status in Sheffield, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Sheffield come from postal codes S20 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Barnsley, and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 10 days ago |
|
Chesterfield
|
Internet | 21 days ago |
|
Sheffield
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Call the Martini Police (@JohnBarcock) reported from Barlborough, EnglandTypical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandMotogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandHaving been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Tom Payne (@TheSpeccyGit) reported from Sheffield, EnglandGreat work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Chris Longley 💙 (@longers265) reported from Sheffield, England@bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙
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Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England@btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!
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Joel (@Joel44984758) reported from Aston cum Aughton, EnglandCan you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live
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Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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Michelle Gill (@ShellyGilly24) reported from Aston cum Aughton, England@bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.
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Pat Waistnidge (@grannypatt) reported from Sheffield, England@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Jay Cook (@jayc253) reported from Sheffield, England@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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colin mounsey (@colinmounsey) reported from Chapletown, EnglandAfter @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood
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Jason Smith (@jayboy_21) reported from Sheffield, England@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Martin (@mbroadhead) reported from Barnsley, England@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Wakelam (@HelenWakelam) reported@bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?
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MumOfASwiftie (@Annette62702479) reported@KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.
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Technicslover (@technicslover) reportedHet @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.
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jackbwater (@jackbwater) reported@mizmuggle @bt_uk Now router says "connected" (an improvement) but internet doesn't work 'cos the DNS IP address the router is getting is wrong. Can't even ping the DNS IP 81.139.56.100 No option to set DNS from BT Router! Changing DNS IP locally , to 8.8.8.8/4.4.4.4 and internet works.
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Si (@SimonHealey73) reported@bt_uk how do I make a complaint via phone or mobile app?
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Roibeard Mhuiris (@RMhuiris) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more insane, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner), had their complaints rejected and told me to do so. There was nothing further they could/would do.
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𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported@bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.
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Professor Bu’Ger De Fino ™️🥶 (@maskcempt) reported@maisiethetortie @NLeespeaking We (@bt_uk) have to ‘send a text’ to the 3rd party mobile phone that IS working, so we can continue this conversation about the actual BT landline not working. We’ll spend the next 15 mins sending silly codes to the only WORKING telephone !
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Niall Carson (@niallcarsonpa) reported@EDiamond136 @bt_uk Absolutely 💯 people get laid off from companies after 30 years service by a boss who has been there 6 months. I see it every year in every type of business. The lack of respect for peoples loyalty is wild
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Chris (@tringgooner) reported@bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.