BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S26, S5, S36, S35, S8 and S10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 02/02/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Rotherham, Chesterfield and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomRotherham E-mail
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomBarnsley Internet
United KingdomSheffield Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • LINF0RDJames Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

  • GeoFoodieOrg Megan Blake (@GeoFoodieOrg) reported from Sheffield, England

    @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • x3ChelseaLouise ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported from Bolton upon Dearne, England

    @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • MurrayKC Murray Chapman (@MurrayKC) reported from Stocksbridge, England

    @qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀

  • Heritage_Angel Janet Ridler (@Heritage_Angel) reported from Sheffield, England

    If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • mbroadhead Martin (@mbroadhead) reported from Barnsley, England

    @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

  • colinmounsey colin mounsey (@colinmounsey) reported from Chapletown, England

    After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hnatski Luke Hnat (@hnatski) reported

    @bt_uk Swish Fibre have cut through BT cables, and my vulnerable 90 year old grandfather who is partially sighted, deaf and had 2x strokes, his emergency care line is not working due to Swish cutting the cables please sort this today

  • TDBuckles84 🅃🄾🄼 🄱 (@TDBuckles84) reported

    @bt_uk - can I cancel my Broadband as your price increase if 14.5% is too high.

  • Kris08860201 Kris (@Kris08860201) reported

    @bt_uk Sorry I didn’t know what to do? Will figure out with some help from friendly neighbours over the w/end, thx you asking 🙏

  • aaronleemitchel Aaron Mitchell (@aaronleemitchel) reported

    If @btsport insist on having Lucy Ward as their number one choice co-commentator then the least the could do is bring the price down. #AVLARS

  • ach59 Adrian Hancock (@ach59) reported

    . @btsport so we apparently have a #btbroadband problem but we can watch every streaming service inc Sky Sport but not BT Sport - how’s that possible #BT

  • Ross_Hemsworth ℝ𝕠𝕤𝕤ℍ𝕖𝕞𝕤𝕨𝕠𝕣𝕥𝕙 Official (@Ross_Hemsworth) reported

    Once again @bt_uk 'superfast' broadband is slow. This time I used BT's own #speedtest and took a screenshot just in case they once again argue that the @WhichUK speedchecker doesn't give a true reading (which it DOES!)

  • simonparkerpt Simon Parker (@simonparkerpt) reported

    @btsportwwe @btsport To bad your app won’t load smackdown on my tv just keeps playing the next available video

  • jonahmbirkett Jonah (@jonahmbirkett) reported

    @SkySports @btsport please can one of you take over all of the athletics coverage? So the fans can just pay for one service rather than 100 every season?

  • DanielJBothwell Daniel Bothwell (@DanielJBothwell) reported

    Saturday, 1230, btsport. The poor run continues.

  • BaahMamby Mamby Baah (@BaahMamby) reported

    @bt_uk I HOPE SO BECAUSE THIS SERVICE IS THE WORSE SERVICE I'VE EDURED IN MY ADULT LIFE. NEVER IN 42 YEARS HAVE EXPERIENCED SUCH BAD SERVICE!!!