BT (British Telecom) Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S4, S26, S9 and S8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Chesterfield and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Kirsty
(@kirsty2402) reported
from
Sheffield, England
@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Martin
(@mbroadhead) reported
from
Barnsley, England
@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Motogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Sarah Nolan
(@sarnolan1982) reported
from
Aston cum Aughton, England
@btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Murray Chapman
(@MurrayKC) reported
from
Stocksbridge, England
@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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Brett Hadley
(@BrettHadley42) reported
from
Rotherham, England
My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Dowie
(@hanniedowie) reported
@bt_uk been having problems with the internet since Friday! Kept dropping off and on on Friday and now have had no signal since Friday evening. I don't know what my landline number is so can't check it on there!! Please fix it!
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,/@¥
(@J16642009) reported
@bt_uk 9 days now and still not repaired. BT customer service cannot tell me the truth on when they expect it to be fixed. Keep moving goalposts every couple of days. Again - avoid #BT @bt_uk at all cost.
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Mr Wheelz
(@wheelz_mr) reported
@kevdavis736 @btsport The same way @SkyFootball commentators were saying son needs protection but when Saka gets kicked like zoumas cat it ain’t a problem
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Mark
(@Tosty505) reported
Disgrace @btsport @premierleague playing this game at 12 - Burnley haven’t sold out the away end. Crap kick off time for travelling fans…
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j a x o n ✧
(@jaxon6661_) reported
@bt_uk I’m trying to sign up for the £15 a month BT home essentials package however by the time I go to check out my price is going up to as much as £60? Please help. We do not want TV/mobile/landline packages etc, just broadband. So why is it so expensive when advertised cheap?
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Adam
(@adam1985mk) reported
@bt_uk Absolute joke of a service !! My full fibre package fttp is struggling to get 1mbps when it should be 900mbps !! Been like it since early Friday morning.. ee minihib is also crap with connecting and disconnecting with poor signal @ 2mbps !! Absolute shambles of a service
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Sam West
(@SamWest121) reported
@bt_uk And the poor customer service continues. Dismissed by your complaints team and then told they would send me paperwork so I could take it up with the ombudsman, unsurprisingly no paperwork vis email or post….
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Suzanne
(@NotthatSuzanne) reported
@mand_brun @bt_uk TalkTalk had no problems at all
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RozzBozzy
(@RozzBozzy) reported
DONT buy a sports pass from @bt_uk ! Took £25 off me doesnt work. On the phone to their rude ignorant staff for over an hour. Still no access, offered to give me a £1 refund. Absolute disgrace of a company, will be moving to another provider ASAP 🤬Share!
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Sheep Dog
(@RB6K) reported
@btsport your app is criminally bad for buffering. I’m on a 1GB connection and can’t watch the spurs game because it just keeps stopping.