BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 03/21/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Dronfield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomChesterfield Phone
United KingdomChesterfield Phone
United KingdomSheffield E-mail
United KingdomBarnsley E-mail
United KingdomChesterfield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • LINF0RDJames Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

  • colinmounsey colin mounsey (@colinmounsey) reported from Chapletown, England

    After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

  • sarnolan1982 Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England

    @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

  • mbroadhead Martin (@mbroadhead) reported from Barnsley, England

    @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • MurrayKC Murray Chapman (@MurrayKC) reported from Stocksbridge, England

    @qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • jayboy_21 Jason Smith (@jayboy_21) reported from Sheffield, England

    @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • logsylou logsy. (@logsylou) reported

    @bt_uk I have been charged for a hotspot I can’t use. Can’t raise complaint because I don’t have an account. Live chat can’t refund me because I don’t have an account. Please help.

  • deedeemac Donna McCausland (@deedeemac) reported

    @bt_uk over 2 weeks now to fix a fault on our line - not good enough!

  • MarkAshley01 Mark Ashley (@MarkAshley01) reported

    @btsport Im a BT sport customer but i cant access the app due to being with virgin so its not all BT sport customers....

  • SymondsJ Jane Symonds (@SymondsJ) reported

    @btbusinesscare Email as requested which will come in many DMs Complaint No: 201210-000041. (Reference: 210107-001674) We need help with this, it has been ongoing since November ‘20.  I have just spoken to your colleague on the phone in reply to your letter dated 21-01-2021 reference BCD 03 but

  • beattheodds007 beattheodds007 (@beattheodds007) reported

    @BTCare why do all the links to chat online go to a page to bu something and not a Charley link at all and why as a new customer would I pay far less than en existing customer switching to the same service? Should you not be looking after your existing users ?

  • wilearl Will Earl (@wilearl) reported

    Another day, another painfully slow internet service from @bt_uk #MondayMotivaton

  • work_contact Anon (@work_contact) reported

    @bt_uk any update on internet in outage in Chelmsford? Your text service still days this We have tested your BT service, and identified it is being affected by a incident in your local area. Incident detected: 31-Jan-2021 09:55 Estimated clear: 31-Jan-2021 15:55

  • DonaldGatt Cllr Donald Gatt (Keith & Cullen) (@DonaldGatt) reported

    @bt_uk how do I correct an error on login to the BT website, where it say my landline number is wrong, when it clearly is not?

  • harwood_simon Simon Harwood (@harwood_simon) reported

    @bt_uk possibly the worst broadband connection ever, rural broadband via but is a joke.

  • deano_pacino Deano pacino (@deano_pacino) reported

    @bt_uk I’m with BT and I have poor connection but do I qualify as the broadband is gifted?