1. Home
  2. Companies
  3. BT (British Telecom)
  4. Sheffield
BT (British Telecom)

BT (British Telecom) outages and service status in Sheffield, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 7, 8:12 AM GMT+1.
  • 40% Internet (40%)
  • 40% Wi-fi (40%)
  • 20% E-mail (20%)

The latest reports from users having issues in Sheffield come from postal codes S12 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Barnsley, and Chesterfield.

CityProblem TypeReport Time
Sheffield Internet 2 days ago
Barnsley Wi-fi 6 days ago
Barnsley E-mail 12 days ago
Chesterfield Wi-fi 12 days ago

Nearby cities with recent reports

Barnsley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • ShellyGilly24
    Michelle Gill (@ShellyGilly24) reported from Aston cum Aughton, England

    @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • saint_sam90
    Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • colinmounsey
    colin mounsey (@colinmounsey) reported from Chapletown, England

    After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

  • Sheffieldlady1
    Pat (@Sheffieldlady1) reported from Sheffield, England

    @bt_uk So I am allowed to cancel and look elsewhere?

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • MurrayKC
    Murray Chapman (@MurrayKC) reported from Stocksbridge, England

    @qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • longers265
    Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Motogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport

  • Mrpud2u
    Sam Groves (@Mrpud2u) reported from Sheffield, England

    @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

  • x3ChelseaLouise
    ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported from Bolton upon Dearne, England

    @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

  • pallescens
    Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • GeoFoodieOrg
    Megan Blake (@GeoFoodieOrg) reported from Sheffield, England

    @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

  • aardvarknsefce
    Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • jayc253
    Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • timbuckke
    Tim Buckle (@timbuckke) reported from Conisbrough, England

    @mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball

  • tails101
    Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • kirsty2402
    Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rodrrobson
    Rod Robson (@rodrrobson) reported

    @bt_uk the hub is on orange. Can't report the fault as page not working

  • SimonHealey73
    Si (@SimonHealey73) reported

    @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

  • richard_pont
    Richard Pont (@richard_pont) reported

    Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

  • lisa7514
    LisaF1 🏁 (@lisa7514) reported

    @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

  • SportyOsteo
    Jacki (@SportyOsteo) reported

    @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki

  • ManiacSpaniel
    Kate (@ManiacSpaniel) reported

    @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

  • vijaynathwani
    Vijay Nathwani (@vijaynathwani) reported

    @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .