BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, and Barnsley.

City	Problem Type	Report Time
Chesterfield	Internet	2 days ago
Chesterfield	Internet	4 days ago
Rotherham	Internet	6 days ago
Sheffield	Phone	7 days ago
Sheffield	Internet	12 days ago
Barnsley	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Amanda cook (@missamandacook) reported 4 seconds ago from Barnsley, England

  @bt_uk make it quite impossible to claim the reward card. None of the links work and as a new customer I have to say making contact with BT is also a huge battle. One new link after another Not really impressed already !

• 
  Chris Longley 💙 (@longers265) reported 3 minutes ago from Sheffield, England

  @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

• 
  @DanGriffin45 (@dangriffin37) reported 4 minutes ago from Sheffield, England

  @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

• 
  Mark Taylor (@tails101) reported 5 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

• 
  Mark Taylor (@tails101) reported 5 minutes ago from Sheffield, England

  @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

• 
  GordyW GTTO (@gordy291) reported 7 minutes ago from Bolsover, England

  @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

• 
  Kirsty (@kirsty2402) reported 9 minutes ago from Sheffield, England

  @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

• 
  amy (@amystarkes) reported 11 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

• 
  Brett Hadley (@BrettHadley42) reported 12 minutes ago from Rotherham, England

  My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….

• 
  Pat Waistnidge (@grannypatt) reported 14 minutes ago from Sheffield, England

  @BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

• 
  Jason Smith (@jayboy_21) reported 16 minutes ago from Sheffield, England

  @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

• 
  Mark Taylor (@tails101) reported 18 minutes ago from Sheffield, England

  @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

• 
  William Hancock (@YorksHillbilly) reported 36 minutes ago from Sheffield, England

  @BTCare does BT Mobile (consumer) support eSIMs yet?

• 
  Wendy Kirkland (@JazzKittenWendy) reported 45 minutes ago from Chesterfield, England

  @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

• 
  Shane Rounce (@srounce) reported 49 minutes ago from Sheffield, England

  @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

• 
  Michelle Gill (@ShellyGilly24) reported 51 minutes ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  Pat Waistnidge (@grannypatt) reported 52 minutes ago from Sheffield, England

  Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

• 
  Dave Evans (@rdt_daveevans) reported 56 minutes ago from Sheffield, England

  @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

• 
  amy (@amystarkes) reported 57 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

• 
  Mark Taylor (@tails101) reported 60 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit (@Amit72191182463) reported 11 minutes ago

  @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?

• 
  Tod ◣ ◢ (@tod1877) reported 11 minutes ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  AcharyaViren (@AcharyaShahV) reported 12 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Justine Clement (@JustClembo) reported 18 minutes ago

  @bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?

• 
  Pierssy 💙 (@Pierssy) reported 18 minutes ago

  @bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 20 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Andy (@bigdaddymills1) reported 24 minutes ago

  @btbusinesscare day 3 of no broadband effecting my business and you reply saying you’ve opened a complaint wtf such a bad business

• 
  Elton Murphy (@eltonmurphy) reported 24 minutes ago

  Hey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.

• 
  Aaron Law (@AaronLaw92) reported 26 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  Si (@SimonHealey73) reported 27 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.