BT (British Telecom) outages and service status in Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 28, 9:05 AM GMT+1.
- Internet (63%)
- Wi-fi (25%)
- Phone (13%)
The latest reports from users having issues in Sheffield come from postal codes S12 and S4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley
|
Wi-fi | 1 day ago |
|
Sheffield
|
Internet | 2 days ago |
|
Chesterfield
|
Internet | 12 days ago |
|
Chesterfield
|
Internet | 14 days ago |
|
Rotherham
|
Internet | 16 days ago |
|
Sheffield
|
Phone | 17 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Jay Cook (@jayc253) reported from Sheffield, England@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Linford-san (@LINF0RDJames) reported from Dinnington, England@bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝
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GordyW GTTO (@gordy291) reported from Bolsover, England@btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary
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Roger (@pallescens) reported from Sheffield, England@bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up
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Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Pat Waistnidge (@grannypatt) reported from Sheffield, England@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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@DanGriffin45 (@dangriffin37) reported from Sheffield, England@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Andy Nolan (@aardvarknsefce) reported from Sheffield, EnglandJust watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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Jason Smith (@jayboy_21) reported from Sheffield, England@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Martin (@mbroadhead) reported from Barnsley, England@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
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Shane Rounce (@srounce) reported from Sheffield, EnglandAbout to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩
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Michelle Gill (@ShellyGilly24) reported from Aston cum Aughton, England@bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.
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Footprint Tools, (@FootprintTools) reported from Sheffield, England@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.
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Joel (@Joel44984758) reported from Aston cum Aughton, EnglandCan you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live
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amy (@amystarkes) reported from Sheffield, EnglandOnly had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported from Bolton upon Dearne, England@bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, EnglandWhat's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Shirley Dunn (@Shirley82829043) reported from Sheffield, England@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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Brett Hadley (@BrettHadley42) reported from Rotherham, EnglandMy @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
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William Hancock (@YorksHillbilly) reported from Sheffield, England@BTCare does BT Mobile (consumer) support eSIMs yet?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate (@ManiacSpaniel) reported@bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.
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MARK FISHER (@MARKFIS77921435) reported@bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service
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Elton Murphy (@eltonmurphy) reported@btbusinesscare @Starlink 5 days later and this might be fixed by Wednesday. We’re a business and we pay for a business service. Your lack of service, communication and even a temporary solution is pathetic. The best you’ve come up with is “use a 4G dongle”. Imagine running YOUR company through a dongle!
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erika x (@_erikacx) reported@bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise
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tha Movement Noize Production (@JumaMhlanga) reported@bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff
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BudeBee (@_BudeBee) reported@bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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Keith Stewart (@lovemymemo) reported@WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!
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david bootle (@dbootsy) reported@bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedIf you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.