BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, and Barnsley.

City	Problem Type	Report Time
Chesterfield	Internet	2 days ago
Rotherham	Internet	4 days ago
Sheffield	Phone	5 days ago
Sheffield	Internet	10 days ago
Barnsley	Wi-fi	15 days ago
Barnsley	E-mail	21 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Jason Fage (@jfagej) reported 1 minute ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  Pat Waistnidge (@grannypatt) reported 3 minutes ago from Sheffield, England

  Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

• 
  Sam Roberts (0v0) (@saint_sam90) reported 5 minutes ago from Sheffield, England

  @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

• 
  Alex Lewis Burton (@MightyBurton) reported 5 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  @DanGriffin45 (@dangriffin37) reported 10 minutes ago from Sheffield, England

  @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

• 
  Wendy Kirkland (@JazzKittenWendy) reported 14 minutes ago from Chesterfield, England

  What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

• 
  amy (@amystarkes) reported 15 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

• 
  Amanda cook (@missamandacook) reported 16 minutes ago from Barnsley, England

  @bt_uk make it quite impossible to claim the reward card. None of the links work and as a new customer I have to say making contact with BT is also a huge battle. One new link after another Not really impressed already !

• 
  Footprint Tools, (@FootprintTools) reported 21 minutes ago from Sheffield, England

  @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

• 
  Mark Taylor (@tails101) reported 21 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

• 
  Michelle Gill (@ShellyGilly24) reported 22 minutes ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  Simon (@simonsheppard2) reported 26 minutes ago from Sheffield, England

  Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔

• 
  Charlotte H (@Charlotte_halll) reported 33 minutes ago from Chesterfield, England

  @btsport fix the app!

• 
  Pat Waistnidge (@grannypatt) reported 33 minutes ago from Sheffield, England

  @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

• 
  amy (@amystarkes) reported 35 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

• 
  Mark Taylor (@tails101) reported 43 minutes ago from Sheffield, England

  @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 53 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Dave Evans (@rdt_daveevans) reported 55 minutes ago from Sheffield, England

  @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

• 
  Tom Payne (@TheSpeccyGit) reported 55 minutes ago from Sheffield, England

  Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

• 
  lee creaser (@LeeCreaser) reported 56 minutes ago from Sheffield, England

  @btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice (@alpinefaery) reported 8 minutes ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  DBD (@DBDclothing) reported 8 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  Wendy Holden (@wendholden) reported 11 minutes ago

  Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

• 
  Si (@SimonHealey73) reported 12 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Leo Goile (@AussieBunyip) reported 13 minutes ago

  @bradbutterworth @bt_uk @BTGroup Ahh somethings never change.

• 
  Berni (@BikerBerni) reported 20 minutes ago

  @bt_uk Yet again BT email not working.

• 
  John (@palacejohn) reported 26 minutes ago

  @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.

• 
  Vicky Fraser (@bt_vicky) reported 27 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Welsh1 (@D1Bluebird) reported 31 minutes ago

  @bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.

• 
  Pam Medlock (@PamMedlock) reported 32 minutes ago

  @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫