BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, and Rotherham.

City	Problem Type	Report Time
Sheffield	E-mail	4 days ago
Barnsley	E-mail	6 days ago
Barnsley	Phone	7 days ago
Barnsley	Wi-fi	8 days ago
Sheffield	Internet	9 days ago
Chesterfield	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Footprint Tools, (@FootprintTools) reported 2 minutes ago from Sheffield, England

  @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

• 
  Roger (@pallescens) reported 2 minutes ago from Sheffield, England

  @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

• 
  Daniel Farrar (@DannyFarrar1987) reported 5 minutes ago from Rawmarsh, England

  @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

• 
  Pat Waistnidge (@grannypatt) reported 9 minutes ago from Sheffield, England

  @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

• 
  William Hancock (@YorksHillbilly) reported 10 minutes ago from Sheffield, England

  @BTCare does BT Mobile (consumer) support eSIMs yet?

• 
  Brett Hadley (@BrettHadley42) reported 15 minutes ago from Rotherham, England

  My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….

• 
  Dave Evans (@rdt_daveevans) reported 21 minutes ago from Sheffield, England

  @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

• 
  Shane Rounce (@srounce) reported 22 minutes ago from Sheffield, England

  About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

• 
  Call the Martini Police (@JohnBarcock) reported 24 minutes ago from Barlborough, England

  Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

• 
  Sam Roberts (0v0) (@saint_sam90) reported 33 minutes ago from Sheffield, England

  @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

• 
  Shane Rounce (@srounce) reported 34 minutes ago from Sheffield, England

  @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

• 
  Jason Fage (@jfagej) reported 35 minutes ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  lee creaser (@LeeCreaser) reported 43 minutes ago from Sheffield, England

  @btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

• 
  Shirley Dunn (@Shirley82829043) reported 43 minutes ago from Sheffield, England

  @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

• 
  Shane Rounce (@srounce) reported 44 minutes ago from Sheffield, England

  @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

• 
  Janet Ridler (@Heritage_Angel) reported 50 minutes ago from Sheffield, England

  If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

• 
  Dave Evans (@rdt_daveevans) reported 54 minutes ago from Sheffield, England

  @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 55 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Martin (@mbroadhead) reported 58 minutes ago from Barnsley, England

  @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

• 
  Pat (@Sheffieldlady1) reported 58 minutes ago from Sheffield, England

  @bt_uk So I am allowed to cancel and look elsewhere?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justine Clement (@JustClembo) reported 8 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

• 
  Alan Swanson (@Haggisguy) reported 10 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  Daniel Factor (@DanielFactor79) reported 12 minutes ago

  @DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off

• 
  💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported 14 minutes ago

  @bt_uk I’ve now been without broadband for 23 days, thanks to your incompetence. I’ve had phone call after call assuring me you’ll fix it, texts and emails to say I’m live, yet NOTHING! Sort it out! This is down to YOU! Useless company. 🤬

• 
  Rod Robson (@rodrrobson) reported 17 minutes ago

  @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.

• 
  nicolas mcmillan (@herbie963) reported 18 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  John Adams (@JohnAdamsEbble) reported 21 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

• 
  alex (@Alex_CK2) reported 23 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  Kevin Chubb (@swanseagas) reported 27 minutes ago

  It only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 29 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.