BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, and Barnsley.

City	Problem Type	Report Time
Chesterfield	Internet	5 hours ago
Rotherham	Internet	2 days ago
Sheffield	Phone	3 days ago
Sheffield	Internet	8 days ago
Barnsley	Wi-fi	12 days ago
Barnsley	E-mail	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 25 seconds ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  Rob Knight (@RKphotographic) reported 2 minutes ago from Aston cum Aughton, England

  @rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.

• 
  Shane Rounce (@srounce) reported 4 minutes ago from Sheffield, England

  @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

• 
  GordyW GTTO (@gordy291) reported 5 minutes ago from Bolsover, England

  @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

• 
  ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported 5 minutes ago from Sheffield, England

  I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

• 
  Chris Longley 💙 (@longers265) reported 6 minutes ago from Sheffield, England

  @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

• 
  Mark Taylor (@tails101) reported 6 minutes ago from Sheffield, England

  @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

• 
  StuN UK (@StuN_UK) reported 13 minutes ago from Sheffield, England

  @SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

• 
  Daniel Farrar (@DannyFarrar1987) reported 18 minutes ago from Rawmarsh, England

  @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

• 
  Pat Waistnidge (@grannypatt) reported 24 minutes ago from Sheffield, England

  @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

• 
  Sam Groves (@Mrpud2u) reported 26 minutes ago from Sheffield, England

  @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

• 
  Michelle Gill (@ShellyGilly24) reported 28 minutes ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  Brett Hadley (@BrettHadley42) reported 29 minutes ago from Rotherham, England

  My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….

• 
  amy (@amystarkes) reported 31 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

• 
  Roger (@pallescens) reported 34 minutes ago from Sheffield, England

  @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

• 
  Vampire Bait (@Antoinne73) reported 38 minutes ago from Rotherham, England

  @virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

• 
  Mark Taylor (@tails101) reported 39 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

• 
  Jason Fage (@jfagej) reported 46 minutes ago from Chesterfield, England

  @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

• 
  Kirsty (@kirsty2402) reported 54 minutes ago from Sheffield, England

  @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

• 
  Pat Waistnidge (@grannypatt) reported 57 minutes ago from Sheffield, England

  @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Freeman (@MattAkaSigmond) reported 5 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?

• 
  Steve Lees (@measlewolf) reported 6 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported 10 minutes ago

  @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

• 
  Bunker Show (@businessbunker) reported 13 minutes ago

  @bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either

• 
  Marks (@marksy316) reported 16 minutes ago

  @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time

• 
  Sir Rob the skiving. #LBFB (@scruffiness) reported 21 minutes ago

  @BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!

• 
  Marc Dyson 🐟🐟🐟 (@markymarc1973) reported 22 minutes ago

  @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

• 
  Ramnish Kalsi (@ramnishkalsi) reported 23 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  Andy250 (@Ministryofmess) reported 25 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 26 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.