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BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sheffield come from postal codes S2 and S5 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Rotherham, Chesterfield, Sheffield, Barnsley, and Dronfield.

CityProblem TypeReport Time
Rotherham Total Blackout 4 days ago
Chesterfield Wi-fi 12 days ago
Sheffield E-mail 13 days ago
Chesterfield TV 16 days ago
Chesterfield Phone 17 days ago
Chesterfield Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

  • pallescens
    Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • longers265
    Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    Ian Darke is bloody terrible. #btsport

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • mynameisbrooke
    Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • MightyBurton
    Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • simonsheppard2
    Simon (@simonsheppard2) reported from Sheffield, England

    Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔

  • saint_sam90
    Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • trueblade75
    Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • TheSpeccyGit
    Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • Withers4Real
    ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • dangriffin37
    @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • Joel44984758
    Joel (@Joel44984758) reported from Aston cum Aughton, England

    Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • missamandacook
    Amanda cook (@missamandacook) reported from Barnsley, England

    @bt_uk make it quite impossible to claim the reward card. None of the links work and as a new customer I have to say making contact with BT is also a huge battle. One new link after another Not really impressed already !

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • christo3574
    Christo Sofianos (@christo3574) reported

    @bt_uk I made several calls and was told that there was no problem with the service. I make a complaint on Twitter and all of a sudden a ‘fault’ was found outside my property and something is being delivered by DPD today. Assuming it must be a new ONT modem as that is what is flashing.

  • Prim3tim33
    Matt Wheeler (@Prim3tim33) reported

    @bt_uk love the way you make it so hard to make a complaint about your internet always disconnecting if I can’t get it resolved I’m cancelling my payments and moving provider and no it’s nothing in the house before you ask me to check everything !

  • Iplayboxing1
    Nobody (@Iplayboxing1) reported

    @MichaelBensonn @btsport Fury’s usual MO is wait till a fighter makes it clear they have plans then call them out without a proper offer and claim they are ducking him. How do ppl fall for this **** still? Chisora fully exposed the muppet last week by accepting his fake offer and fury shitting it

  • gingerfizzio
    Elaine O'Flaherty (@gingerfizzio) reported

    @bt_uk She subsequently got sent a final reminder email and her service has been cut off. Account number GB26679120 Order reference VOL013-692550787548

  • cath31321673
    cath (@cath31321673) reported

    @rooba63 @bt_uk @theSNP and wm gave them funding to fix this but obviously her pet projects are more important

  • paul_warrand
    Paul Warrand (@paul_warrand) reported

    @MichaelBensonn @btsport How do people buy in to this ****

  • RAC20182
    RAC2018 (@RAC20182) reported

    @SkySportsPL let’s see if you turn the crowd volume down today. @btsport didn’t at Leicester. #GlazersSellNow #GlazerOut

  • davelfc1984
    🌟🌟🌟🌟🌟🌟🏆 (@davelfc1984) reported

    @virginmedia Yes there is but I ordered online wasn't told then there was any problem just the stuff didn't turn up then on phone 94 mins to try sort it spoke to 8 different people now its a shame @bt_uk or @vodafone don't do the speeds for a similar price otherwise I wouldn't bother

  • GaryJorgensen
    Gary Jorgensen (@GaryJorgensen) reported

    @bt_uk so having been told to wait 30 minutes to wait to cancel something every time I ring this time I waited - 30 minutes in they pick up and hang up. Bt is a waste of time. Can I cancel everything now as they won’t pick up

  • SirRHFG
    Sir Ruiz Hauser Fitzgerald (@SirRHFG) reported

    @KlimasBoxing @MichaelBensonn @btsport If he's so confident why did he duck out of December when you literally said he was ready? Take the fight in December or pipe down. 🙄