BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, and Rotherham.

City	Problem Type	Report Time
Barnsley	Phone	7 hours ago
Barnsley	Wi-fi	2 days ago
Sheffield	Internet	2 days ago
Chesterfield	Internet	12 days ago
Chesterfield	Internet	15 days ago
Rotherham	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported 16 seconds ago from Bolton upon Dearne, England

  @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

• 
  Wendy Kirkland (@JazzKittenWendy) reported 1 minute ago from Chesterfield, England

  @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

• 
  Jason Fage (@jfagej) reported 2 minutes ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  Shane Rounce (@srounce) reported 3 minutes ago from Sheffield, England

  @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 10 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Tim Buckle (@timbuckke) reported 11 minutes ago from Conisbrough, England

  @mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball

• 
  @DanGriffin45 (@dangriffin37) reported 14 minutes ago from Sheffield, England

  @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

• 
  Shane Rounce (@srounce) reported 20 minutes ago from Sheffield, England

  @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

• 
  Ben (@owlsfan83) reported 24 minutes ago from Chapletown, England

  Ian Darke is bloody terrible. #btsport

• 
  amy (@amystarkes) reported 24 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

• 
  Mark Taylor (@tails101) reported 25 minutes ago from Sheffield, England

  @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

• 
  Mark Taylor (@tails101) reported 25 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

• 
  Joel (@Joel44984758) reported 30 minutes ago from Brampton Bierlow, England

  Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

• 
  Dave Evans (@rdt_daveevans) reported 32 minutes ago from Sheffield, England

  @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

• 
  Pat Waistnidge (@grannypatt) reported 36 minutes ago from Sheffield, England

  @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

• 
  Call the Martini Police (@JohnBarcock) reported 38 minutes ago from Barlborough, England

  Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

• 
  Pat Waistnidge (@grannypatt) reported 38 minutes ago from Sheffield, England

  @BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

• 
  amy (@amystarkes) reported 40 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

• 
  Rach (@trueblade75) reported 46 minutes ago from Sheffield, England

  @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

• 
  Andy Nolan (@aardvarknsefce) reported 57 minutes ago from Sheffield, England

  Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 7 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Alexander Seale (@AlexSeale) reported 10 minutes ago

  @bt_uk Internet has been down all day. This is terrible. Please help!

• 
  Steve Lees (@measlewolf) reported 14 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  Dunc (@derbydunk) reported 16 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  Vijay Nathwani (@vijaynathwani) reported 18 minutes ago

  @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

• 
  David Keight (@dkeight) reported 19 minutes ago

  @bt_uk We are currently leaving BT business contract after being a customer for decades. The last straw was a botched order for fibre broadband ending with a case via Ofcom, and our move to another supplier. BT then closed our account and appear to have blocked our online a/c

• 
  Vince (@vinc3h4ll) reported 19 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  Gillian Smith (@GillianSmith16) reported 21 minutes ago

  @bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026

• 
  tha Movement Noize Production (@JumaMhlanga) reported 23 minutes ago

  Who else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  Sharon&Mark (@sharon_railton) reported 26 minutes ago

  @bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting