BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Rotherham, Sheffield, Chesterfield, and Barnsley.

City	Problem Type	Report Time
Rotherham	Internet	2 days ago
Sheffield	Internet	15 days ago
Chesterfield	Internet	25 days ago
Sheffield	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Michelle Gill (@ShellyGilly24) reported 2 minutes ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  Linford-san (@LINF0RDJames) reported 9 minutes ago from Dinnington, England

  @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

• 
  amy (@amystarkes) reported 19 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

• 
  Jason Fage (@jfagej) reported 28 minutes ago from Chesterfield, England

  @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

• 
  Rob Knight (@RKphotographic) reported 29 minutes ago from Aston cum Aughton, England

  @rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.

• 
  Daniel Farrar (@DannyFarrar1987) reported 30 minutes ago from Rawmarsh, England

  @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

• 
  Janet Ridler (@Heritage_Angel) reported 31 minutes ago from Sheffield, England

  If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

• 
  William Hancock (@YorksHillbilly) reported 37 minutes ago from Sheffield, England

  @BTCare does BT Mobile (consumer) support eSIMs yet?

• 
  Sam Roberts (0v0) (@saint_sam90) reported 37 minutes ago from Sheffield, England

  @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

• 
  Mark Taylor (@tails101) reported 39 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

• 
  Sam Groves (@Mrpud2u) reported 40 minutes ago from Sheffield, England

  @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

• 
  ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported 45 minutes ago from Sheffield, England

  I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

• 
  Amanda cook (@missamandacook) reported 49 minutes ago from Barnsley, England

  @bt_uk make it quite impossible to claim the reward card. None of the links work and as a new customer I have to say making contact with BT is also a huge battle. One new link after another Not really impressed already !

• 
  ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported 50 minutes ago from Bolton upon Dearne, England

  @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

• 
  Mark Taylor (@tails101) reported 54 minutes ago from Sheffield, England

  @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

• 
  Dave Evans (@rdt_daveevans) reported 55 minutes ago from Sheffield, England

  @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 55 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Jay Cook (@jayc253) reported 57 minutes ago from Sheffield, England

  @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

• 
  Charlotte H (@Charlotte_halll) reported 58 minutes ago from Chesterfield, England

  @btsport fix the app!

• 
  Jason Smith (@jayboy_21) reported 60 minutes ago from Sheffield, England

  @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Drummond (@robertd1981) reported 4 minutes ago

  @bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.

• 
  Brian McBride (@brian_mcbride1) reported 5 minutes ago

  @bt_uk @DMk03s This all very useful information @bt_uk but spread over so many pages & with 'drop down menus' does for some, with age related problems have problems navigating around the using BT Mobile abroad. Can it all be consolidated to a PDF to download & read at leisure?

• 
  The Real Philip Lyon (@phillyonskem) reported 6 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  jackbwater (@jackbwater) reported 6 minutes ago

  @mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....

• 
  Carol Lord (@CarolLo58903853) reported 7 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

• 
  The Real Philip Lyon (@phillyonskem) reported 8 minutes ago

  Every time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.

• 
  Sparky (@oftheVotadini) reported 10 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

• 
  namecantbebrank (@alreetson) reported 10 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 10 minutes ago

  @bt_uk That was message to me whilst I’m at work. I really could do with some help for her. I can supply you all the information you need, but obviously I don’t wanna do it on a public forum. Thank you so much for reaching out to me.

• 
  Carol Lord (@CarolLo58903853) reported 12 minutes ago

  @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕