BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, and Barnsley.

City	Problem Type	Report Time
Chesterfield	Internet	49 minutes ago
Chesterfield	Internet	3 days ago
Rotherham	Internet	4 days ago
Sheffield	Phone	5 days ago
Sheffield	Internet	11 days ago
Barnsley	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Michelle Gill (@ShellyGilly24) reported 23 seconds ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported 2 minutes ago from Sheffield, England

  I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

• 
  Roger (@pallescens) reported 4 minutes ago from Sheffield, England

  @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

• 
  Dave Evans (@rdt_daveevans) reported 6 minutes ago from Sheffield, England

  @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

• 
  William Hancock (@YorksHillbilly) reported 10 minutes ago from Sheffield, England

  @BTCare does BT Mobile (consumer) support eSIMs yet?

• 
  Joel (@Joel44984758) reported 10 minutes ago from Aston cum Aughton, England

  Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live

• 
  Shane Rounce (@srounce) reported 12 minutes ago from Sheffield, England

  @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

• 
  Rach (@trueblade75) reported 13 minutes ago from Sheffield, England

  @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

• 
  Andy Nolan (@aardvarknsefce) reported 19 minutes ago from Sheffield, England

  Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 22 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  Shane Rounce (@srounce) reported 23 minutes ago from Sheffield, England

  @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

• 
  @DanGriffin45 (@dangriffin37) reported 23 minutes ago from Sheffield, England

  @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

• 
  Janet Ridler (@Heritage_Angel) reported 26 minutes ago from Sheffield, England

  If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

• 
  Shane Rounce (@srounce) reported 38 minutes ago from Sheffield, England

  @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

• 
  StuN UK (@StuN_UK) reported 41 minutes ago from Sheffield, England

  @SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

• 
  Amanda cook (@missamandacook) reported 51 minutes ago from Barnsley, England

  @bt_uk make it quite impossible to claim the reward card. None of the links work and as a new customer I have to say making contact with BT is also a huge battle. One new link after another Not really impressed already !

• 
  Chris,,,, (@pidgpie) reported 52 minutes ago from Rotherham, England

  Motogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport

• 
  Sam Groves (@Mrpud2u) reported 55 minutes ago from Sheffield, England

  @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

• 
  Joel (@Joel44984758) reported 58 minutes ago from Brampton Bierlow, England

  Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

• 
  Dave Evans (@rdt_daveevans) reported 59 minutes ago from Sheffield, England

  @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicolas mcmillan (@herbie963) reported 2 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  BudeBee (@_BudeBee) reported 3 minutes ago

  @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.

• 
  MARK FISHER (@MARKFIS77921435) reported 5 minutes ago

  @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 6 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

• 
  Amit (@Amit72191182463) reported 10 minutes ago

  @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?

• 
  Aaron Law (@AaronLaw92) reported 10 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  Witold Chojnowski (@Boytjie8) reported 11 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone

• 
  Keith Stewart (@lovemymemo) reported 13 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!

• 
  alex (@Alex_CK2) reported 15 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  LisaF1 🏁 (@lisa7514) reported 17 minutes ago

  @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡