BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Barnsley, and Chesterfield.

City	Problem Type	Report Time
Sheffield	Internet	2 days ago
Barnsley	Wi-fi	7 days ago
Barnsley	E-mail	13 days ago
Chesterfield	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Dave Evans (@rdt_daveevans) reported 1 minute ago from Sheffield, England

  @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

• 
  Michelle Gill (@ShellyGilly24) reported 6 minutes ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  Shane Rounce (@srounce) reported 6 minutes ago from Sheffield, England

  About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

• 
  ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported 12 minutes ago from Sheffield, England

  I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

• 
  lee creaser (@LeeCreaser) reported 14 minutes ago from Sheffield, England

  @btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

• 
  Tom Payne (@TheSpeccyGit) reported 18 minutes ago from Sheffield, England

  Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

• 
  Shane Rounce (@srounce) reported 21 minutes ago from Sheffield, England

  @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

• 
  Julia Snowdon (@JuliaSnowdonMUA) reported 33 minutes ago from Sheffield, England

  @DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 35 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  Pat Waistnidge (@grannypatt) reported 38 minutes ago from Sheffield, England

  @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

• 
  Tim Buckle (@timbuckke) reported 44 minutes ago from Conisbrough, England

  @mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball

• 
  Simon (@simonsheppard2) reported 48 minutes ago from Sheffield, England

  Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔

• 
  Janet Ridler (@Heritage_Angel) reported 49 minutes ago from Sheffield, England

  If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

• 
  Pat Waistnidge (@grannypatt) reported 49 minutes ago from Sheffield, England

  @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

• 
  Brett Hadley (@BrettHadley42) reported 51 minutes ago from Rotherham, England

  My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….

• 
  Joel (@Joel44984758) reported 52 minutes ago from Brampton Bierlow, England

  Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

• 
  Pat (@Sheffieldlady1) reported 53 minutes ago from Sheffield, England

  @bt_uk So I am allowed to cancel and look elsewhere?

• 
  Mark Taylor (@tails101) reported 55 minutes ago from Sheffield, England

  @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

• 
  amy (@amystarkes) reported 56 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

• 
  Pat Waistnidge (@grannypatt) reported 58 minutes ago from Sheffield, England

  Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@palacejohn) reported 5 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  MARK FISHER (@MARKFIS77921435) reported 7 minutes ago

  @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

• 
  Seán (@mylastsatoshi) reported 14 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  Dwain Driver (@TrainDriver1982) reported 16 minutes ago

  If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

• 
  Mark Haynes (@IQuitMuskspace) reported 16 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

• 
  Keith Stewart (@lovemymemo) reported 21 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!

• 
  Tom Chapman 🐀 (@TomChap) reported 21 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  Global_Mongrel (@Global_Mongrel) reported 23 minutes ago

  Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

• 
  grace hooper (@messalinahooper) reported 25 minutes ago

  @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 25 minutes ago

  I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬