BT (British Telecom) Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Sheffield come from postal codes S3, S2, S1, S4 and S9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Rotherham, Barnsley and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
||
| Chesterfield |
||
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Sarah Nolan
(@sarnolan1982) reported
from
Aston cum Aughton, England
@btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Brett Hadley
(@BrettHadley42) reported
from
Rotherham, England
My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Kirsty
(@kirsty2402) reported
from
Sheffield, England
@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
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Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Motogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Tim Buckle
(@timbuckke) reported
from
Conisbrough, England
@mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Barnes
(@sbarnes00) reported
@bt_uk your service and all round treatment of customers has really dropped off a cliff; as soon as I can move to another provider I will be. One very unhappy customer. #btfibre
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Tony
(@Tonysmini) reported
@Old__Crusty @BTGroup @bt_uk BT retail/business sell you a service, within their parts of BT group they have people that deal with faults. If they think the issue is network related rather than within their home or exchange equipment, they request that Openreach investigate (from exchange to your home).
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SiBurman
(@symbosimbo) reported
@pauljsmith74 I'd love to, they were so rude on the phone yesterday. No offer of any compensation. I can't work with 1mbps of broadband! Unf I'm 12 months into 2 year contract 😭 @bt_uk
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Bryony
(@Bryony99165337) reported
@bt_uk Well just called BT now been given a 6th date, told openreach need to activate it on Monday even tho we were told they had already done this.. nobody knows what they are talking about there is no point other than making people aware how awful BT and especially openreach are
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Chew
(@Chew55386250) reported
@ELSweeting @bt_uk I have been waiting since charismas. No update whatsoever. They are not able to help. Helpless
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Chris Sharples
(@chrissharples) reported
Are @btsport showing any catch ups of the #FIHHockeyWorldCup2023? Can't get watch on the #watchhockey app due to restrictions. Any help hockey people?
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Kate ✨️
(@katetaylor93) reported
@bt_uk Hi, when I try to series record some programmes, it just doesn't work and I'm having to manually go through and record individual programmes. Any ideas on a quick fix please?
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Paul Matthews
(@Mattiematthews) reported
@UKAirband #broadband Only 6 months left of my contract! Should never of left @bt_uk! #airband customer service is maybe the worst I've ever experienced!
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MaxGreen 👩🌾🙋♀️
(@MaxGreenpi1) reported
@1eyeinrumney @bt_uk @BTOpenreach1 Oh Nick… I feel your pain. Appalling service providers. Left us high & dry in our new offices with no phone or bb last August. CEO’s office finally got the job done after emailing and phone calls.