BT (British Telecom) service status in Sheffield, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S2 and S5 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Rotherham, Chesterfield, Sheffield, Barnsley, and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Total Blackout | 5 days ago |
|
Chesterfield
|
Wi-fi | 12 days ago |
|
Sheffield
|
14 days ago | |
|
Chesterfield
|
TV | 17 days ago |
|
Chesterfield
|
Phone | 17 days ago |
|
Chesterfield
|
Phone | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Jason Smith (@jayboy_21) reported from Sheffield, England@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Murray Chapman (@MurrayKC) reported from Stocksbridge, England@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Shane Rounce (@srounce) reported from Sheffield, England@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
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Andy Nolan (@aardvarknsefce) reported from Sheffield, EnglandJust watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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amy (@amystarkes) reported from Sheffield, EnglandOnly had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Kirsty (@kirsty2402) reported from Sheffield, England@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
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Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England@btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!
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amy (@amystarkes) reported from Sheffield, EnglandOnly had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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Call the Martini Police (@JohnBarcock) reported from Barlborough, EnglandTypical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Shane Rounce (@srounce) reported from Sheffield, England@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Jay Cook (@jayc253) reported from Sheffield, England@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Shirley Dunn (@Shirley82829043) reported from Sheffield, England@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandHaving been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Martin (@mbroadhead) reported from Barnsley, England@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ėmïłë Śmïth-Brü (@alteredgooner) reportedWho’s the @btsport female commentator right now for Lisbon vs @Arsenal ? She is bloody dog ****! So boring! #SPOARS #arsenal #coyg
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Rashad Sarwar (@Rash72) reported@bt_uk BT email stopped working as I accessed it whilst abroad. What a joke. Now home even after restarting & following their process & steps still not working. Rely heavily on email for work. So annoying, frustrating & stupid as it can take up to 2 days to resolve. Pathetic
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ChristopherN (@7amchristopherN) reported@WWEUK @btsport @btsportwwe This is giving wrestlemaina 27 a run for it money as the worst wrestlemaina line up
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ChelseaChris (@ChelseaChris26) reported@mike021949 @chriswrightzz @btsport Had the same issue
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Red_eye93 (insta) (@Eye93Red) reported@btsport why I’m I hearing women commenting on champions league nights all the time ok the premiership but it’s really doing my head in to be honest get some players that that have played in it I have to turn over the arsenal game coz it’s bad the Chelsea game for me anyways
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The Sandrunners (@SandrunnersBand) reported@bt_uk Yeah, thanks Tadha - I've tried that. It just tells me there are no issues in my area. So that's now 3 different responses I'm getting and no further information.
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Uffdaddy (@funflannel) reportedHi @bt_uk can you advise me why I have had no Internet all week and whilst neighbours on same or lesser packages have been sent a hub, I am told I cannot unless I upgrade to your top package. We fail you, pay us more. Nice model
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Richard (@iceman500000) reported@btbusinesscare @BTBusiness nice to know how helpful you both are, charity event on Saturday which requires WiFi ordered end of February with the stipulation it needs to be working for Saturday, text today to tell me that due to an issue with the order you have cancelled it
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Teri Terry (@TeriTerryWrites) reported@bt_uk hi, is there a problem with your website? when I try to download PDFs of bills, it goes to a dodgy looking screen asking for email address and password
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Nancy Wright (@Wrightie7) reported@ArsenesGlasses_ @btsport Awful