BT (British Telecom) Outage Report in Sheffield, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Sheffield come from postal codes S2 and S5 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Rotherham, Chesterfield, Sheffield, Barnsley, and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 9 hours ago |
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Wi-fi | 8 days ago |
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10 days ago | |
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TV | 12 days ago |
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Phone | 13 days ago |
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Phone | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Shane Rounce (@srounce) reported from Sheffield, England@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
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Pat Waistnidge (@grannypatt) reported from Sheffield, England@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Pat Waistnidge (@grannypatt) reported from Sheffield, England@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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Shane Rounce (@srounce) reported from Sheffield, England@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
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Tom Payne (@TheSpeccyGit) reported from Sheffield, EnglandGreat work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Shane Rounce (@srounce) reported from Sheffield, England@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
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Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Brett Hadley (@BrettHadley42) reported from Rotherham, EnglandMy @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
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@DanGriffin45 (@dangriffin37) reported from Sheffield, England@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandMotogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport
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Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England@bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?
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Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Pat Waistnidge (@grannypatt) reported from Sheffield, England@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Tim Buckle (@timbuckke) reported from Conisbrough, England@mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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Sam Groves (@Mrpud2u) reported from Sheffield, England@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
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Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Annie Zoe (@bellabum222) reported@bt_uk what is happening with the internet these past few days? No wind in our area anymore but our connection is so poor… anybody else have experiences like this with BT?
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Alexandar Campion (@ACampion1) reported@bt_uk what’s happening with the broadband in the SP5 area Wiltshire ? Seems to be taking long time to fix but it’s at the exchange ?
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MummaShreeve (@RachelCShreeve) reported@bt_uk Trying to make us feel bad staying H&S of employees! It’s been nearly a week. We haven’t had a week of bad weather just bad service! Should have stayed with copper like some of my neighbours rather than going FF and would still be working!
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NOther_CarGuy (@NOther_CarGuy) reportedWatching a game between #Ajax and #Benfica in the #UCL, but these stupid English commentators keep bringing up the Premier League. @btsportfootball @btsport Just so you know, the world does NOT revolve around England.
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SIL G (@gthescouser) reportedWhy are we not on TV but im seeing Sheffield United and Blackburn🤔 @SkySports @btsport pattern up man damn this is embarrassing
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Mike (@Mikey___Smith) reported from Bristol, England@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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aka James Bond (@FeelitWorking) reported@virginmedia @bt_uk @itvMLshow I left a phone on at work for nearly 2hours, passed around from automated announcement to announcement and person to person who would not deal with this! Why are you employing people that are not answering calls? Are you even aware of it? It's poor service.
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ashley strangward (@Ashley__91) reportedAbsolute shambles from @bt_uk once again. 13 weeks with no service Engineer not turned up 4 days waiting for a call back Spoken to a number of people who are all saying different things. Will never advice anyone to go with them. Absolute shocking
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Jackp (@Jackp60) reported@btsport why is your Ultimate so poor. Looks worse than HD. Paying for nothing
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Cymru Care Training (@Cymru_Care) reported@btbusinesscare There seems to be an issue with BT broadband causing Google Workspace for Education users to lose access to Google Sites - it only seems to be BT b/b causing the issue, all other providers and 4G give access as normal