BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S8, S35, S10 and S2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 01/13/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Rotherham, Sheffield, Barnsley and Chesterfield.

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City Problem Type Report Time
United KingdomRotherham Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomBarnsley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • sarnolan1982 Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England

    @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

  • mbroadhead Martin (@mbroadhead) reported from Barnsley, England

    @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

  • jayboy_21 Jason Smith (@jayboy_21) reported from Sheffield, England

    @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • colinmounsey colin mounsey (@colinmounsey) reported from Chapletown, England

    After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

  • MurrayKC Murray Chapman (@MurrayKC) reported from Stocksbridge, England

    @qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gar_wills Gar Wills 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gar_wills) reported

    Customers should be refunded their money every time their Internet goes off. @SkyUK has to be the worst Broadband provider. 3 times today the Internet has gone off! Hey @bt_uk what deals you got 👀

  • ripzyee_ ripzyee (@ripzyee_) reported

    @bt_uk shut ******** up

  • noakzszn HUNTER Noakz🇩🇰🇩🇰 (@noakzszn) reported

    @bt_uk how can one internet provider be this bad

  • BangorSJA SJA Bangor Ambulance (@BangorSJA) reported

    @BTBusiness - disgraceful!!! Order placed 9th Nov. 2020, still awaiting completion 13 weeks later! 😡 This is not acceptable! Appalling service! @btbusinesscare

  • MeggConnor98 Megs (@MeggConnor98) reported

    @bt_uk is someone able to set up a BT ID for me? The website is down for maintenance

  • WilliamBoyle1 Will Boyle (@WilliamBoyle1) reported

    @btsportufc @btsport please contact me - I have had terrible service when trying to ask a simple question about the PPV tonight #CustomerService

  • JSB93x Jordan (@JSB93x) reported

    @bt_uk How can we watch it with no purchase option? So if I but it online I’ll be able to sign in and watch it on the app from the smart TV?

  • MeggConnor98 Megs (@MeggConnor98) reported

    @bt_uk your set up BT ID page is not working, someone help please

  • tobyiwnl66 toby (@tobyiwnl66) reported

    @bt_uk realistically you charge the most out of any internet provider and gives the worst speeds ever

  • tobyiwnl66 toby (@tobyiwnl66) reported

    @bt_uk @TeekewFN **** you and ur **** wifi honestly i dont know how you get away with charging so much it not working 50% of the time and not being able to handle ******* youtube