BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S21, S35 and S14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 03/11/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Chesterfield, Dronfield, Sheffield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley E-mail
United KingdomChesterfield Internet
United KingdomChesterfield Internet
United KingdomDronfield Wi-fi
United KingdomBarnsley Internet
United KingdomChesterfield Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • Joel44984758 Joel (@Joel44984758) reported from Aston cum Aughton, England

    Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • mynameisbrooke Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • owlsfan83 Ben (@owlsfan83) reported from Chapletown, England

    Ian Darke is bloody terrible. #btsport

  • missamandacook Amanda cook (@missamandacook) reported from Barnsley, England

    @bt_uk make it quite impossible to claim the reward card. None of the links work and as a new customer I have to say making contact with BT is also a huge battle. One new link after another Not really impressed already !

  • katelouise02 Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported from Chesterfield, England

    I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • longers265 Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • YorksHillbilly William Hancock (@YorksHillbilly) reported from Sheffield, England

    @BTCare does BT Mobile (consumer) support eSIMs yet?

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • Sheffieldlady1 Pat (@Sheffieldlady1) reported from Sheffield, England

    @bt_uk So I am allowed to cancel and look elsewhere?

  • simonsheppard2 Simon (@simonsheppard2) reported from Sheffield, England

    Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔

  • Withers4Real ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • trueblade75 Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • Joel44984758 Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

  • RKphotographic Rob Knight (@RKphotographic) reported from Aston cum Aughton, England

    @rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.

  • pallescens Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BecomeMyBlade Dread🎪🇺🇦✊🏽🇬🇧 (@BecomeMyBlade) reported

    @bt_uk Unfortunately this isn't an issue that can be solved by yourself.Its a bigger issue about the terrible infrastructure and lack of choice we get in our area.I appreciate you taking the time to get back to me though.Thanks for attempting to resolve it as well.

  • Loopy83 Louise McElroy (@Loopy83) reported

    @bt_uk Assuming it's related to initial issue but @TalkTalk have no Internet and little to no 4g through @vodafone - tagging all to see where issue lies

  • DJFucknutz El Pacho (@DJFucknutz) reported

    @imatteruk_ @btsportfootball @btsport Fletch is great. Ward is awful.

  • Emjayeff6 MF (@Emjayeff6) reported

    @bt_uk VOL013-721157925424 hugely disappointed there are 2 openreach vehicles & men outside house 2 fix 2 neighbours phones & broadband but no message for them to fix my sisters. It beggars belief. She lives alone neighbours don’t. Fix this BT urgently

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @pdmysterious @SkyHelpTeam @bt_uk Not sure exactly what you are wanting a refund for? You’re paying for an ADSL service as by the looks of your screenshot Openreach haven’t laid fibre in your area. If you want quicker speeds then go to Virgin but you’ll not be getting any money back you silly goose

  • imatteruk_ I'm offended (@imatteruk_) reported

    @btsportfootball @btsport Darren fletch and Lucy ward? Is there a worse duo in football? Sort you're Comms out. It's terrible

  • DWH_V2 D W H (@DWH_V2) reported

    Football coverage on @btsport @btsportfootball is so bad. Why have no clock on the screen when the match gets into the 90th minute? Bad enough the awful pundits and commentators, never mind they can’t even show the match properly

  • brixtonred79 brixtonred (@brixtonred79) reported

    @bt_uk Are you going to refund some of my latest bill after taking over a week to fix my fault reported to you?

  • itsrichhoblyn Rich Hoblyn #RZST 〓〓 🇬🇧 #ADF #T4D (@itsrichhoblyn) reported

    @bt_uk It has been a constant problem & am getting fed up with the blame put on decent customers like myself. If the App doesn't respond then stop charging late fees

  • LSmewing Leanne Smewing (@LSmewing) reported

    @bt_uk have called you 5 times in last week to sort out issues and been on the phone for 2+ hours and then been cut off. Spoken to people who say will call back who don’t. I understand wait times but this is ridiculous.