BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S21, S35, S14, S5 and S26.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 02/24/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Dronfield, Barnsley, Sheffield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomDronfield Wi-fi
United KingdomBarnsley Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • colinmounsey colin mounsey (@colinmounsey) reported from Chapletown, England

    After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

  • MurrayKC Murray Chapman (@MurrayKC) reported from Stocksbridge, England

    @qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • mbroadhead Martin (@mbroadhead) reported from Barnsley, England

    @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

  • sarnolan1982 Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England

    @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • jayboy_21 Jason Smith (@jayboy_21) reported from Sheffield, England

    @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • LINF0RDJames Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk Thanks but of course its open, you haven't fixed it! Excuse my scepticism but If you scroll back through messages I have been promised calls many times and these never happen unless of course I spend literally HOURS on the phone to you to find out things havent moved, yet again!

  • alasdairflemin1 alasdair fleming (@alasdairflemin1) reported

    @bt_uk Awww thanks...a copy-paste reply. Here's the already raised, 8 day old complaint numbers...how about BT resolves these before asking for the same details again. VOL013-549937166178 VOL013-547964570672

  • Luckbao ⚓️LUCҜβΔΩ⚓️ (@Luckbao) reported

    @bt_uk It’s not an order open reach won’t come and fix the phone line.

  • TDBuckles84 tom b (@TDBuckles84) reported

    @BTCare as a current @EE BB customer do offer a service which allows you to switch as now need the TV function which EE dont offer.

  • trispretty Tristan (@trispretty) reported

    @CallumHeinrich @bt_uk While I don't need/have a landline, I have used @Hyperoptic for years. So little downtime that I can't recall any. Quick responses to teething problems early on. 1Gb up & down. 100% can't recommend enough

  • upthesaints Matt (@upthesaints) reported

    @bt_uk So since ios14 im like others struggling with wifi. Ive got a smart hub 2 which i paid for. Im a longterm bt internet user (twenty years) I dont mind extending current contract still has 1 year. Im looking for a bt disc wifi to help wifi dropping issue.

  • KloppKlueless Klueless Klopp (@KloppKlueless) reported

    @bt_uk Of course there’s problems with the service. BT made Liverpool play at 12.30. Now jota is injured. Also I pay for 100mb internet and I’m lucky to get 20. As soon as the contract finishes I’m getting virgin

  • doddy990 smooth shitoryu (@doddy990) reported

    @bt_uk again don’t understand customer support what’s the use of having twitter support if can actually do anything useful

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    A simple home move... No problem with @SkyUK TV. But @BTCare? Oh my word! Move order put through 3 times after failing twice. Broadband switchover late. Now they're telling me I have a working copper telephone line but there's no copper on the premises!

  • ThicciDragon21 Sarah (@ThicciDragon21) reported

    @bt_uk telephone and internet wires have fallen off my elderly / vulnerable uncles house and landed on his car. He is getting no help on the phone please can I have urgent assistance?!!