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BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sheffield come from postal codes S2 and S5 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Rotherham, Chesterfield, Sheffield, Barnsley, and Dronfield.

CityProblem TypeReport Time
Rotherham Total Blackout 3 days ago
Chesterfield Wi-fi 10 days ago
Sheffield E-mail 12 days ago
Chesterfield TV 15 days ago
Chesterfield Phone 15 days ago
Chesterfield Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • mynameisbrooke
    Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • trueblade75
    Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • Withers4Real
    ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    Ian Darke is bloody terrible. #btsport

  • saint_sam90
    Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • pallescens
    Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • longers265
    Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • MightyBurton
    Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • TheSpeccyGit
    Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • dangriffin37
    @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MattyBP7
    Harland Sanders (@MattyBP7) reported

    @bt_uk I’m not sure who at your company is responsible for marketing but offering me a “Black Friday” deal for the same service I already have with you only at a HIGHER cost is not encouraging me to stick with you going forward

  • JasonRoss91
    jaşon.eth (@JasonRoss91) reported

    @Chadimaus_eth @bt_uk I had a similar issue not long ago, was able to get some help through DMs. Hopefully you get this sorted soon, @bt_uk has a reputation to uphold. 🙏🏻

  • em_____6
    Emily Lloyd (@em_____6) reported from Brymbo, Wales

    Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble

  • mediaismax
    MM (@mediaismax) reported

    @bt_uk can you help regarding an order on BT Shop?

  • Uniteanation
    100%Union (@Uniteanation) reported

    @bt_uk Only one other thing - NEVER TRUST A TORY 👌

  • birch210
    thomas birch (@birch210) reported

    @bt_uk Possibly refund me the £700 that was taken that would be a start! Due to the lack of customer service I will be cancelling all my contracts with @bt_uk and using a different supplier which are there to help the customer not just see them as a cash flow.

  • PikaEm773
    Em Shaw (@PikaEm773) reported

    @bt_uk Been without internet since saturday due to a box being damaged. Only seen workmen come out once... and they left after doing nothing. Any update on when/if it will get fixed? And why you wont call back regarding this issue? Thanks.

  • Laneycakes
    Elaine Muir (@Laneycakes) reported

    @bt_uk seriously getting annoyed now. What should’ve been a pretty simple upgrade for my parents broadband has led to me having to contact you multiple times and we’re getting nowhere. Customer service is shocking and communication is very poor. Really unimpressed

  • StevensonWay
    The Stevenson Way (@StevensonWay) reported

    @bt_uk Telephone line not working but FTC broadband is OK. Lenzie G66 4NY

  • undercoverdir
    Undercover director (@undercoverdir) reported

    @EvLenz @bt_uk Where are you in the UK? I'm trying to convince @bt_uk this is a NATIONAL issue. Not one turning my router off and on again will fix. Do a little research, seems half the UK is off.