BT (British Telecom) Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S21, S35, S14, S5 and S26.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Dronfield, Barnsley, Chesterfield, Sheffield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Dronfield |
Wi-fi | |
| Barnsley |
Internet | |
| Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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Kirsty
(@kirsty2402) reported
from
Sheffield, England
@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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Murray Chapman
(@MurrayKC) reported
from
Stocksbridge, England
@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
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Sarah Nolan
(@sarnolan1982) reported
from
Aston cum Aughton, England
@btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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colin mounsey
(@colinmounsey) reported
from
Chapletown, England
After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Martin
(@mbroadhead) reported
from
Barnsley, England
@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Twidell
(@andytwida) reported
Glad I paid for the Liverpool match, this after @bt_uk decided to cancel my Sky account with no actual explanation!!!! Off to Sky I reckon
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@gailart61
(@gailart61) reported
@bt_uk I've come back to BT, good service now re broadband. But AS EVER the email is entirely impossible to use. Why? It was same last time, the worst email experience on the Internet. Impossible also to get help but repeated emails to Gmail urging me to use it or lose it
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J M
(@Jacorabo) reported
@bt_uk Not really, were told over the phone it might be fixed by 25th or might not.. not v useful as I work from home and the service was fine before any work was done
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Daniel Portilla
(@danielportilla) reported
@bt_uk Hi, the engineer came and checked that the issue was with the router, and the worst was the upload speed. Any chance you can help with that? At the moment you are allowing roughly 1Mbps, and the actual reads are not even half that.
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Derbyshire Armed Response Unit
(@DerbyshireARU) reported
We are currently dealing with a RTC on Smalley Drive in Oakwood. The vehicle has collided with a Broadband @WeAreOpenreach box, so there may be some Internet outage in the area for Oakwood residents. @bt_uk have been informed and engineers will be attending. Inc 651. #Oakwood
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Alan Collins
(@Alan_Collins13) reported
@btsportrugby @btsport can we please have a mute button for ego monye in the same way Amazon offer a way to cancel the crowd noise?
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Nicola Harris
(@n__harris) reported
@bt_uk Hopefully sorted now. Fingers crossed. Your helplines are horrendously slow though.
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Karen Soutar (Kaz Ess)
(@kaz_ess) reported
@bt_uk Well I am even more unimpressed now, as the third engineer appointment booked has ‘failed’, and the advisor who was supposed to phone me this morning, to see how the (non existent) appointment went yesterday, has not phoned. Shocking service.
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GB Food Finder
(@britfoodfinder) reported
@btbusinesscare we are getting totally #stressed - repeatedly trying to close our @btbusiness account since leaving our premises at end of July. New occupier is paying you for same lines BUT you’re still charging us too, my calls get us nowhere #poorCustomerService #help PLEASE
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eilis cope
(@eiliscope) reported
@bt_uk Residential customer for over 30 years.