BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Rotherham, Sheffield, and Barnsley.

City	Problem Type	Report Time
Chesterfield	Internet	1 day ago
Rotherham	Internet	3 days ago
Sheffield	Phone	4 days ago
Sheffield	Internet	9 days ago
Barnsley	Wi-fi	13 days ago
Barnsley	E-mail	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Sam Roberts (0v0) (@saint_sam90) reported 26 seconds ago from Sheffield, England

  @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

• 
  amy (@amystarkes) reported 2 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

• 
  Megan Blake (@GeoFoodieOrg) reported 3 minutes ago from Sheffield, England

  @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

• 
  Mark Taylor (@tails101) reported 6 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

• 
  Wendy Kirkland (@JazzKittenWendy) reported 18 minutes ago from Chesterfield, England

  What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

• 
  William Hancock (@YorksHillbilly) reported 19 minutes ago from Sheffield, England

  @BTCare does BT Mobile (consumer) support eSIMs yet?

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 20 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  Jay Cook (@jayc253) reported 22 minutes ago from Sheffield, England

  @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

• 
  GordyW GTTO (@gordy291) reported 24 minutes ago from Bolsover, England

  @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

• 
  Shane Rounce (@srounce) reported 29 minutes ago from Sheffield, England

  @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

• 
  Pat Waistnidge (@grannypatt) reported 39 minutes ago from Sheffield, England

  @bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

• 
  Andy Nolan (@aardvarknsefce) reported 42 minutes ago from Sheffield, England

  Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

• 
  Kirsty (@kirsty2402) reported 43 minutes ago from Sheffield, England

  @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

• 
  Jason Smith (@jayboy_21) reported 48 minutes ago from Sheffield, England

  @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

• 
  Shane Rounce (@srounce) reported 49 minutes ago from Sheffield, England

  @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

• 
  Michelle Gill (@ShellyGilly24) reported 50 minutes ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  Mark Taylor (@tails101) reported 56 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

• 
  Sarah Nolan (@sarnolan1982) reported 56 minutes ago from Aston cum Aughton, England

  @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

• 
  Martin (@mbroadhead) reported 57 minutes ago from Barnsley, England

  @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

• 
  Brooke Kelly (@mynameisbrooke) reported 59 minutes ago from Barnburgh, England

  @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Glover (@thequestingvole) reported 4 minutes ago

  Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 5 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  Lynda Hull (@lyndannh) reported 7 minutes ago

  @bt_uk HELP please.

• 
  Justine Clement (@JustClembo) reported 7 minutes ago

  @bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.

• 
  Dwain Driver (@TrainDriver1982) reported 8 minutes ago

  If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 9 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Hugh Jones (@sansirio) reported 9 minutes ago

  @bt_uk I have order VOL013-1056903730240, kit has arrived & I've set it up. Service is due to start on 17/6 but I learn that I can use the app to start before, i.e. today? The order doesn't show in the app & if I search for order + post code it claims they're incorrect. Help🙏?

• 
  Kate (@ManiacSpaniel) reported 13 minutes ago

  @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 13 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  Pam Medlock (@PamMedlock) reported 20 minutes ago

  @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫