1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. BT (British Telecom)
  6. โฏ
  7. Sheffield
BT (British Telecom)

BT (British Telecom) outages and service status in Sheffield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 28, 1:59 PM GMT+1.
  • 100% Internet (100%)

The latest reports from users having issues in Sheffield come from postal codes S20 and S3 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Chesterfield, Barnsley, and Rotherham.

CityProblem TypeReport Time
Sheffield Internet 3 days ago
Chesterfield Internet 14 days ago
Sheffield Internet 25 days ago
Sheffield E-mail 1 month ago
Barnsley E-mail 1 month ago
Barnsley Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • saint_sam90
    Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • x3ChelseaLouise
    ChelseaXX ๐Ÿ‘‘๐Ÿ–ค๐Ÿ˜ˆ (@x3ChelseaLouise) reported from Bolton upon Dearne, England

    @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

  • JuliaSnowdonMUA
    Julia Snowdon (@JuliaSnowdonMUA) reported from Sheffield, England

    @DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    Ian Darke is bloody terrible. #btsport

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • sarnolan1982
    Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England

    @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

  • longers265
    Chris Longley ๐Ÿ’™ (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down ๐Ÿ‘Œ๐Ÿ’™

  • dangriffin37
    @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add ยฃ5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @bt_uk I received a ยฃ50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk Iโ€™m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still canโ€™t fix a computer fault that is capping my speed incorrectly!

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! โ€œAlthough Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...โ€ time to give up and switch!

  • jayc253
    Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, ยฃ1995 down the drain, thanks for the waste of Money

  • tails101
    Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that Iโ€™ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it canโ€™t be posted which seems insane, but then to be told Iโ€™ve got to wait two weeks without the use of the service is very poor.

  • amystarkes
    amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off ๐Ÿ˜ฉ not a great a start bt_uk would help if I could get through to speak to someone too!

  • LeeCreaser
    lee creaser (@LeeCreaser) reported from Sheffield, England

    @btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldnโ€™t mind if you were not paying ยฃ25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • GeoFoodieOrg
    Megan Blake (@GeoFoodieOrg) reported from Sheffield, England

    @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

  • FootprintTools
    Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • Charlotte_halll
    Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thevegantim
    ๐•‹๐•™๐•– ๐•๐•–๐•˜๐•’๐•Ÿ ๐•‹๐•š๐•ž ๐Ÿ€๐ŸŒฑ (@thevegantim) reported

    @bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

  • mrchrisjohn
    mrchrisjohn (@mrchrisjohn) reported

    @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve

  • ColinWBurns
    Colin Burns (@ColinWBurns) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Spineless from those who did the damage. Whatever happened to being honest and owning up to oneโ€™s mistakes?

  • Epsom1780
    GerryC๐Ÿ‡๐Ÿพ (@Epsom1780) reported

    @bt_uk Into day 9 now of no internet and no news after damage to cables on site here in Church Crookham! Our service providers give us no updates! When can we at least hear some updates! This is just getting extremely silly! We now think Openreach donโ€™t know how to fix it! ๐Ÿ˜‘

  • Jamieonthisday
    Jamie (@Jamieonthisday) reported

    @bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.

  • thevegantim
    ๐•‹๐•™๐•– ๐•๐•–๐•˜๐•’๐•Ÿ ๐•‹๐•š๐•ž ๐Ÿ€๐ŸŒฑ (@thevegantim) reported

    @bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.

  • ReformedMr
    Di- Rect..๐ŸŽ—๏ธ๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡ฌ๐Ÿ‡ง(To The Point) (@ReformedMr) reported

    @bt_uk She has tried that. She has been pulled from Pillar to post. Itโ€™s really not on the way sheโ€™s been dealt with and my heart goes out to her cause Iโ€™m at work and thereโ€™s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk why do you keep calling my business partner whose phone number was never part of this account? why are you so awful? i can tell from the first word of your customer service automated broken that you are screwing up your business. a few more words and its even worse.

  • MinsterStudios
    Kerry Sumner (@MinsterStudios) reported

    @bt_uk very disappointed that no one has been in touch regarding my complaint or actioned anything at all. The executive team were supposed to get back to me yesterday