BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S21, S35, S14, S5 and S26.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 02/23/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Dronfield, Barnsley, Sheffield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomDronfield Wi-fi
United KingdomBarnsley Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • longers265 Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • owlsfan83 Ben (@owlsfan83) reported from Chapletown, England

    Ian Darke is bloody terrible. #btsport

  • Joel44984758 Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

  • pallescens Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • mynameisbrooke Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • trueblade75 Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • katelouise02 Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported from Chesterfield, England

    I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

  • missamandacook Amanda cook (@missamandacook) reported from Barnsley, England

    @bt_uk make it quite impossible to claim the reward card. None of the links work and as a new customer I have to say making contact with BT is also a huge battle. One new link after another Not really impressed already !

  • Withers4Real ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • RKphotographic Rob Knight (@RKphotographic) reported from Aston cum Aughton, England

    @rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.

  • simonsheppard2 Simon (@simonsheppard2) reported from Sheffield, England

    Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔

  • Joel44984758 Joel (@Joel44984758) reported from Aston cum Aughton, England

    Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • YorksHillbilly William Hancock (@YorksHillbilly) reported from Sheffield, England

    @BTCare does BT Mobile (consumer) support eSIMs yet?

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lreid1791 LR71 (@lreid1791) reported

    @bt_uk It’s just not good enough, 22 days and not one single update other then “we’ll update you” without a doubt this is the poorest service I have ever had from BT in 30 years

  • TraceyGemmell17 Tracey Gemmell (@TraceyGemmell17) reported

    After almost twenty hours on the phone over the last week with @bt_uk, and over a week without internet, only one of two things will happen: BT will close our complaint or BT will send us another minihub, to be switched off when they decide. We have three already.

  • G_0_O_S_E Chris Holden (@G_0_O_S_E) reported

    @bt_uk I have never come across such poor customer service in my LIFE! Your online help is shockingly bad! No broadband 4 2 days...one told me a pack of lies...the other sending a router?! And now its a area fault, although every1 else on the street is fine?!#poorcustomerservice

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk still not fixed my phone line after 6 months #worstservice terrible customer service .

  • Spor2020 Spor2020 (@Spor2020) reported

    Why doesn’t the @btsport app on #NOWtv have ALL the #EuropaLeague matches to choose from??? Any ideas @btsportfootball ?? The ‘all 8pm kickoff’ menu option only has 3 matches! 😱 Waste of money! Never again! #BTsport

  • Benh19911 Benh1991 (@Benh19911) reported

    @btsport I have changed my own bt log yet still code LP103 too many live streams. This is a joke. I’ve changed my password!!! Nobody else has access or this password why is this not working.

  • m0lmk Matt (@m0lmk) reported

    @bt_uk 50 minutes on the phone trying to fix an issue with your own internal systems and now cut off. I suggest you call me back if you want my business as I'm tired of this crap.

  • lreid1791 LR71 (@lreid1791) reported

    @bt_uk Thanks, the team are being told nothing by openreach other than “we’ll update you on another date” it’s just getting kicked down the park and nobody is doing anything about it! I know tomorrow’s update will be exactly the same, BT civils damaged it and I’m just left waiting

  • DOTR_YT DOTR (@DOTR_YT) reported

    @bt_uk you’re terrible

  • MikeyDF27 Mike DF (@MikeyDF27) reported

    @bt_uk My landline isn't working. Can you help, thanks.