BT (British Telecom) outages and service status in Sheffield, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 7, 8:12 AM GMT+1.
- Internet (40%)
- Wi-fi (40%)
- E-mail (20%)
The latest reports from users having issues in Sheffield come from postal codes S12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Barnsley, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 3 days ago |
|
Barnsley
|
Wi-fi | 8 days ago |
|
Barnsley
|
14 days ago | |
|
Chesterfield
|
Wi-fi | 14 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Pat Waistnidge (@grannypatt) reported from Sheffield, England@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Vampire Bait (@Antoinne73) reported from Rotherham, England@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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Chris,,,, (@pidgpie) reported from Rotherham, EnglandMotogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport
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Call the Martini Police (@JohnBarcock) reported from Barlborough, EnglandTypical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Murray Chapman (@MurrayKC) reported from Stocksbridge, England@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
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Pat Waistnidge (@grannypatt) reported from Sheffield, England@BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.
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Pat (@Sheffieldlady1) reported from Sheffield, England@bt_uk So I am allowed to cancel and look elsewhere?
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Alex Lewis Burton (@MightyBurton) reported from Chesterfield, EnglandHave @btsport never seen anyone block a shot before? *******
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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Brett Hadley (@BrettHadley42) reported from Rotherham, EnglandMy @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
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Megan Blake (@GeoFoodieOrg) reported from Sheffield, England@bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.
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Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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colin mounsey (@colinmounsey) reported from Chapletown, EnglandAfter @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood
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Sam Groves (@Mrpud2u) reported from Sheffield, England@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
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Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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Simon (@simonsheppard2) reported from Sheffield, EnglandHello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty
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Si (@SimonHealey73) reported@bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.
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nicolas mcmillan (@herbie963) reported@bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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June Marsh (@JuneMar68456333) reported@bt_uk is bt email down today? No emails received since midnight which is very unusual.
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John (@palacejohn) reported@bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.
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Tom Tolkien (@tomtolkien) reported@bt_uk Why don’t you just fix your website?
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nicolas mcmillan (@herbie963) reported@bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.
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alex (@Alex_CK2) reported@BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.
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Ian Branch (@branchy_boy) reported@BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too