BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Chesterfield, and Sheffield.

City	Problem Type	Report Time
Barnsley	E-mail	5 days ago
Chesterfield	Wi-fi	5 days ago
Chesterfield	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Mark Taylor (@tails101) reported 25 seconds ago from Sheffield, England

  @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 2 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Jason Fage (@jfagej) reported 4 minutes ago from Chesterfield, England

  @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

• 
  Daniel Farrar (@DannyFarrar1987) reported 7 minutes ago from Rawmarsh, England

  @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

• 
  Michelle Gill (@ShellyGilly24) reported 11 minutes ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  amy (@amystarkes) reported 11 minutes ago from Sheffield, England

  Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

• 
  Roger (@pallescens) reported 12 minutes ago from Sheffield, England

  @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

• 
  Shane Rounce (@srounce) reported 13 minutes ago from Sheffield, England

  About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

• 
  Janet Ridler (@Heritage_Angel) reported 13 minutes ago from Sheffield, England

  If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

• 
  Rob Knight (@RKphotographic) reported 16 minutes ago from Aston cum Aughton, England

  @rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.

• 
  Pat Waistnidge (@grannypatt) reported 19 minutes ago from Sheffield, England

  @BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

• 
  Julia Snowdon (@JuliaSnowdonMUA) reported 20 minutes ago from Sheffield, England

  @DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

• 
  Shane Rounce (@srounce) reported 35 minutes ago from Sheffield, England

  @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

• 
  Dave Evans (@rdt_daveevans) reported 37 minutes ago from Sheffield, England

  @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 38 minutes ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  Pat Waistnidge (@grannypatt) reported 41 minutes ago from Sheffield, England

  @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

• 
  Sarah Nolan (@sarnolan1982) reported 42 minutes ago from Aston cum Aughton, England

  @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

• 
  Wendy Kirkland (@JazzKittenWendy) reported 46 minutes ago from Chesterfield, England

  @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

• 
  Footprint Tools, (@FootprintTools) reported 46 minutes ago from Sheffield, England

  @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

• 
  Pat Waistnidge (@grannypatt) reported 57 minutes ago from Sheffield, England

  Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary (@petrolheadtoo) reported 40 seconds ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  Darren Smith (@Smicer999) reported 3 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  pauline hodges (@paulineh57) reported 5 minutes ago

  @bt_uk @KevinF1311 This is why I left BT after decades of being a customer. You abused my loyalty.

• 
  Lee Ralph (@LeeKRalph) reported 6 minutes ago

  @bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.

• 
  Simon Blake (@BlakeUnit) reported 7 minutes ago

  @jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor

• 
  Chris (Christina) (@GalanthusA) reported 11 minutes ago

  @MeinirT @bt_uk BT are a disgrace recently. They should issue refunds to customers for the time spent without email service.

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 12 minutes ago

  Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

• 
  Alan Reeve (@AlanReeve2) reported 16 minutes ago

  @bt_uk I've tried calling and it doesn't connected and hangs up after a second. I am using a USA e SIM right now, could that be the price problem?

• 
  Tom Tolkien (@tomtolkien) reported 19 minutes ago

  @bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.

• 
  Mark Haynes (@IQuitMuskspace) reported 21 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.