BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Sheffield, and Rotherham.

City	Problem Type	Report Time
Chesterfield	Internet	4 days ago
Chesterfield	Internet	6 days ago
Sheffield	Internet	10 days ago
Chesterfield	Internet	13 days ago
Sheffield	Internet	13 days ago
Sheffield	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Pat Waistnidge (@grannypatt) reported 2 minutes ago from Sheffield, England

  @bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

• 
  Shane Rounce (@srounce) reported 4 minutes ago from Sheffield, England

  @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

• 
  Jason Fage (@jfagej) reported 6 minutes ago from Chesterfield, England

  @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

• 
  Megan Blake (@GeoFoodieOrg) reported 6 minutes ago from Sheffield, England

  @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

• 
  Shane Rounce (@srounce) reported 7 minutes ago from Sheffield, England

  @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

• 
  GordyW GTTO (@gordy291) reported 12 minutes ago from Bolsover, England

  @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

• 
  Joel (@Joel44984758) reported 14 minutes ago from Aston cum Aughton, England

  Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live

• 
  Footprint Tools, (@FootprintTools) reported 20 minutes ago from Sheffield, England

  @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

• 
  Brooke Kelly (@mynameisbrooke) reported 25 minutes ago from Barnburgh, England

  @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

• 
  ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported 25 minutes ago from Bolton upon Dearne, England

  @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

• 
  Julia Snowdon (@JuliaSnowdonMUA) reported 29 minutes ago from Sheffield, England

  @DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

• 
  Daniel Farrar (@DannyFarrar1987) reported 32 minutes ago from Rawmarsh, England

  @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

• 
  Pat Waistnidge (@grannypatt) reported 38 minutes ago from Sheffield, England

  @BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

• 
  Janet Ridler (@Heritage_Angel) reported 42 minutes ago from Sheffield, England

  If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

• 
  Rach (@trueblade75) reported 42 minutes ago from Sheffield, England

  @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

• 
  Andy Nolan (@aardvarknsefce) reported 45 minutes ago from Sheffield, England

  Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 45 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Sam Roberts (0v0) (@saint_sam90) reported 53 minutes ago from Sheffield, England

  @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

• 
  Sam Groves (@Mrpud2u) reported 56 minutes ago from Sheffield, England

  @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

• 
  Rob Knight (@RKphotographic) reported 57 minutes ago from Aston cum Aughton, England

  @rantasaurusbex @HelpSheffield @bt_uk We are in Sheffield S26 and this has been an ongoing issue on and off for a few years now. Seems to fix itself then we get a period of constant dropouts 20-30 times a day. We are Sky Broadband but on BT infrastructure in the village so falls to Open Reach to fault find.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zentara IT (@Zentarait) reported 2 minutes ago

  @btbusinesscare Hi have you guys fixed the issue the web ex portal error? There is an unknown error causing a problem. this was the start of the error but to be told by support im making it up is a joke even with images of it.

• 
  Stockport871 (@stockport871) reported 4 minutes ago

  @bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.

• 
  Trevor Chenery (@Krisp06) reported 4 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  CARL ROBINSON (@CARLOSUK01) reported 6 minutes ago

  @btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁

• 
  Ann Merrigan (@MerriganAnn) reported 6 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  Mark Haynes (@IQuitMuskspace) reported 8 minutes ago

  .@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.

• 
  Garv Mittal (@garv25mittal) reported 10 minutes ago

  @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 10 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Dean Hazell (@Deano01973) reported 12 minutes ago

  @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

• 
  CFD (@TenFourEverton) reported 12 minutes ago

  @BTCare your at arrangement with EE WiFi are a joke - asking to verify getting a code then losing the screen before being able to use the code is rubbish! Why do I pay such an exorbitant sum for such crap service? #BTrubbish