BT (British Telecom) outages and service status in Sheffield, England
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Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Sheffield, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 28, 9:05 AM GMT+1.
- Internet (63%)
- Wi-fi (25%)
- Phone (13%)
The latest reports from users having issues in Sheffield come from postal codes S12 and S4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley
|
Wi-fi | 2 hours ago |
|
Sheffield
|
Internet | 22 hours ago |
|
Chesterfield
|
Internet | 11 days ago |
|
Chesterfield
|
Internet | 13 days ago |
|
Rotherham
|
Internet | 15 days ago |
|
Sheffield
|
Phone | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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Tom Payne (@TheSpeccyGit) reported from Sheffield, EnglandGreat work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Jason Smith (@jayboy_21) reported from Sheffield, England@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Pat Waistnidge (@grannypatt) reported from Sheffield, England@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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Megan Blake (@GeoFoodieOrg) reported from Sheffield, England@bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.
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Vampire Bait (@Antoinne73) reported from Rotherham, England@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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Brett Hadley (@BrettHadley42) reported from Rotherham, EnglandMy @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
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Pat Waistnidge (@grannypatt) reported from Sheffield, England@BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.
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William Hancock (@YorksHillbilly) reported from Sheffield, England@BTCare does BT Mobile (consumer) support eSIMs yet?
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StuN UK (@StuN_UK) reported from Sheffield, England@SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.
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Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Michelle Gill (@ShellyGilly24) reported from Aston cum Aughton, England@bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.
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Shane Rounce (@srounce) reported from Sheffield, EnglandAbout to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩
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Simon (@simonsheppard2) reported from Sheffield, EnglandHello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔
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Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandHaving been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Murray Chapman (@MurrayKC) reported from Stocksbridge, England@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
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colin mounsey (@colinmounsey) reported from Chapletown, EnglandAfter @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood
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amy (@amystarkes) reported from Sheffield, EnglandOnly had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Rach (@trueblade75) reported from Sheffield, England@bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Niraj Shukla (@nshukla86) reported@btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.
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Hugh Jones (@sansirio) reported@bt_uk I have order VOL013-1056903730240, kit has arrived & I've set it up. Service is due to start on 17/6 but I learn that I can use the app to start before, i.e. today? The order doesn't show in the app & if I search for order + post code it claims they're incorrect. Help🙏?
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Brad Hobson 🇺🇦 (@alfordbrad) reported@bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎
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Shoshanah Cohen (@sc2987) reported@bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).
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Aaron Law (@AaronLaw92) reported@bt_uk hello my account is completely broken, still cannot login - says access denied!
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Daniel Factor (@DanielFactor79) reported@DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.
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Elton Murphy (@eltonmurphy) reportedHey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.