BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S8, S4, S26 and S9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 12/19/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, Barnsley and Dronfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomRotherham Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Wi-fi
United KingdomBarnsley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • sarnolan1982 Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England

    @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • mbroadhead Martin (@mbroadhead) reported from Barnsley, England

    @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • colinmounsey colin mounsey (@colinmounsey) reported from Chapletown, England

    After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • jayboy_21 Jason Smith (@jayboy_21) reported from Sheffield, England

    @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.

  • MurrayKC Murray Chapman (@MurrayKC) reported from Stocksbridge, England

    @qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lreid71 lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk just take you money and leave you without phone or o teemed for over 3 weeks! Knocking the “update date” down the road for as long as they can! Very update I’ve had for the past 22 days has just been another update date, nobody knows anything, nobody can tell you anything

  • lreid71 lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk you should be ashamed of how you treat your customers! Shocking treatment, useless updates! Appalling, poor service! I’ll be leaving you as soon as possible after 30 years of being a customer

  • TraceyGemmell17 Tracey Gemmell (@TraceyGemmell17) reported

    How is it possible to screw up this badly and stay in business? Most people would lose their jobs. Now on the phone again as I just received an email saying our complaint has been closed - again - and BT is glad they could help. Still no resolution. @bt_uk #doyourjob

  • WhiteRoseJohn John Christopher (@WhiteRoseJohn) reported

    @bt_uk No, I want to know why a loyal long term customer is paying £14 more a month than a new customer?

  • lreid71 lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk why is it taking so long for you to fix the damage your services team have done? I’ve had not internet or phone since the 13th October and all I get is an update to tell me you’ll update me soon? BT are shocking!

  • omerwafa9 Omer Wafa (@omerwafa9) reported

    @bt_uk been without internet since this morning and only now told it will take an engineer on the 9th to try and fix the problem, not with our household but their systems. 5 days paying for internet service WITHOUT any internet - amazing service guys…

  • lreid1791 LR71 (@lreid1791) reported

    @bt_uk Thanks, the team are being told nothing by openreach other than “we’ll update you on another date” it’s just getting kicked down the park and nobody is doing anything about it! I know tomorrow’s update will be exactly the same, BT civils damaged it and I’m just left waiting

  • larryjohnpage1 larry john page (@larryjohnpage1) reported

    RT @btsport: RT @btsportufc: - Finding motivation as P4P no. 1 - Colby's broken jaw - The fire extinguisher incident - Leon Edwards' title chances When…

  • b3nthom4s Ben Thomas (@b3nthom4s) reported

    Having to work which means I have to battle with the ridiculous Internet ... really wish we hadn't gone with @bt_uk never had such a bad service. Between constant drops of speed mixed with complete outages this is a soul crushing uphill struggle. Not in the mood at all.

  • MikeyDF27 Mike DF (@MikeyDF27) reported

    @bt_uk My landline isn't working. Can you help, thanks.