BT (British Telecom) Outage Report in Sheffield, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Sheffield come from postal codes S2 and S5 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Rotherham, Chesterfield, Sheffield, Barnsley, and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 2 days ago |
|
|
Wi-fi | 10 days ago |
|
|
11 days ago | |
|
|
TV | 14 days ago |
|
|
Phone | 15 days ago |
|
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
-
Kirsty (@kirsty2402) reported from Sheffield, England@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
-
Pat Waistnidge (@grannypatt) reported from Sheffield, EnglandHaving been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
-
Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
-
Chris,,,, (@pidgpie) reported from Rotherham, EnglandMotogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport
-
Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
-
Shane Rounce (@srounce) reported from Sheffield, England@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
-
Shane Rounce (@srounce) reported from Sheffield, England@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
-
Brett Hadley (@BrettHadley42) reported from Rotherham, EnglandMy @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
-
Murray Chapman (@MurrayKC) reported from Stocksbridge, England@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
-
Call the Martini Police (@JohnBarcock) reported from Barlborough, EnglandTypical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
-
Sam Groves (@Mrpud2u) reported from Sheffield, England@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
-
Tim Buckle (@timbuckke) reported from Conisbrough, England@mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball
-
Martin (@mbroadhead) reported from Barnsley, England@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
-
Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England@btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!
-
Mark Taylor (@tails101) reported from Sheffield, England@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
-
Mark Taylor (@tails101) reported from Sheffield, England@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
-
Andy Nolan (@aardvarknsefce) reported from Sheffield, EnglandJust watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
-
Jason Smith (@jayboy_21) reported from Sheffield, England@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
-
Shane Rounce (@srounce) reported from Sheffield, England@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay Magennis (@Saltmine1000) reported@NeanyBa @bt_uk Down in Newry too and further south of Newry and out as far as Banbridge apparently
-
Ronan McCarthy (@RMcCarthy_14) reported@jamielynch71 @welshelf13 @btsport Had this same problem myself last week, disgrace.
-
Jay Magennis (@Saltmine1000) reported@bt_uk What are you talking about. Its a widespread fault. Please issue some information on this
-
mikef (@fiddler_mike) reported@Ctabsy @bt_uk That’s the issue I had. I also went to a browser and it didn’t accept my password. I was on a mobile connection at the time. Now I am back on WiFi the email app on my phone is working again. I’ll retry the browser in a little while (currently locked out for too many tries!)
-
Hasnain Ali (@thatguyHasnain) reported@btsport putting Maidenhead's badge instead of Halifax tonight. Piss poor from them again. 🙄
-
Phats & Small (@PhatsandSmall) reported@bt_uk Has BT Mail been compromised? Bizarre activity on account, Unable to change passwords due to 'Maintenance' although no information on 'maintenance' or 'down time' to be found on you website?
-
Mary Shaw (@marysnomug) reported@bt_uk just spent 65 mins trying again to sort out my internet/tv and phone. Changed my hub as you said I had to and then nothing for 60mins been spoken to like I was an idiot then told lies about an engineer coming tomorrow!! I want this sorted ASAP
-
Ruari Campbell Photography (@RuariCampbell93) reported@85Emz @bt_uk BT broadband is also down here in Northern Ireland. No notion of when it’ll be returning again. I have to use my 4G in the meantime.
-
Vanessa (@Mummy2TwinsPlus) reported@bt_uk I posted the equipment you asked me to return back on the 1st March unfortunately Royal Mail Track and Trace says its still at the post office I sent it back to you from. The websites's not working properly so I can't contact BT through that.
-
James Kavanagh (@Caspergage) reported@bt_uk I am a long time BT customer but I can’t find out how to get the code for the PS5. Help please?