BT (British Telecom) outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Sheffield, Chesterfield, and Rotherham.

City	Problem Type	Report Time
Barnsley	E-mail	7 hours ago
Barnsley	Phone	1 day ago
Barnsley	Wi-fi	3 days ago
Sheffield	Internet	4 days ago
Chesterfield	Internet	13 days ago
Chesterfield	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Michelle Gill (@ShellyGilly24) reported 53 seconds ago from Aston cum Aughton, England

  @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

• 
  Mark Taylor (@tails101) reported 6 minutes ago from Sheffield, England

  @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

• 
  Dave Evans (@rdt_daveevans) reported 11 minutes ago from Sheffield, England

  @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

• 
  Joel (@Joel44984758) reported 13 minutes ago from Aston cum Aughton, England

  Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live

• 
  Megan Blake (@GeoFoodieOrg) reported 15 minutes ago from Sheffield, England

  @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

• 
  Shane Rounce (@srounce) reported 17 minutes ago from Sheffield, England

  @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

• 
  Ben (@owlsfan83) reported 17 minutes ago from Chapletown, England

  Ian Darke is bloody terrible. #btsport

• 
  Footprint Tools, (@FootprintTools) reported 17 minutes ago from Sheffield, England

  @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

• 
  Roger (@pallescens) reported 21 minutes ago from Sheffield, England

  @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

• 
  GordyW GTTO (@gordy291) reported 22 minutes ago from Bolsover, England

  @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

• 
  Chris Longley 💙 (@longers265) reported 23 minutes ago from Sheffield, England

  @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

• 
  ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported 31 minutes ago from Bolton upon Dearne, England

  @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 34 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported 38 minutes ago from Sheffield, England

  I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

• 
  Call the Martini Police (@JohnBarcock) reported 45 minutes ago from Barlborough, England

  Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

• 
  Pat Waistnidge (@grannypatt) reported 46 minutes ago from Sheffield, England

  @BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

• 
  Shane Rounce (@srounce) reported 49 minutes ago from Sheffield, England

  @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

• 
  Alex Lewis Burton (@MightyBurton) reported 51 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  Mark Taylor (@tails101) reported 58 minutes ago from Sheffield, England

  @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

• 
  Murray Chapman (@MurrayKC) reported 59 minutes ago from Stocksbridge, England

  @qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Lees (@measlewolf) reported 6 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  On-On-On (@clark1919acaw) reported 7 minutes ago

  @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 10 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Sir Rob the skiving. #LBFB (@scruffiness) reported 11 minutes ago

  @BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!

• 
  M.C. (@MCarvill180) reported 12 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  tha Movement Noize Production (@JumaMhlanga) reported 13 minutes ago

  @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff

• 
  Steve Taylor (@stevetaylor10) reported 14 minutes ago

  I have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.

• 
  nicolas mcmillan (@herbie963) reported 14 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  erika x (@_erikacx) reported 15 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Meinir H Thomas 🦅🖤 (@MeinirT) reported 19 minutes ago

  @bt_uk Issues again today with accessing #bt email!! When will this be sorted please?