BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S35 and S14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 03/15/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Chesterfield, Dronfield, Sheffield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley E-mail
United KingdomChesterfield Internet
United KingdomChesterfield Internet
United KingdomDronfield Wi-fi
United KingdomBarnsley Internet
United KingdomChesterfield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • Mrpud2u Sam Groves (@Mrpud2u) reported from Sheffield, England

    @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • DannyFarrar1987 Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • saint_sam90 Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • timbuckke Tim Buckle (@timbuckke) reported from Conisbrough, England

    @mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Motogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

  • BrettHadley42 Brett Hadley (@BrettHadley42) reported from Rotherham, England

    My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Pablo_robbo Paul Robson (@Pablo_robbo) reported

    @maevewa1sh @seyiakiwowo @btsport As per usual this kind of message only attracts the people trying to belittle it. The number replies of those saying "thought it was meant to be a blackout" ignoring the fact that this is connected to the message not sports broadcasting. 🙄

  • GetReadyForWar getreadyforwar (@GetReadyForWar) reported

    @bt_uk Mobile and laptop. I have to re login on both, multiple times in the day. And it shuts programs relying on the internet connection down too. It's a joke. The amount of money you guys make and you can't even upgrade your services to make them reliable. My home WiFi is just as bad

  • LucioFulciFan James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported

    Twice I've had the same call in the last hour. A poor automated voice claiming it's @BT_UK My internet and phoneline will be cut off due to a security concern. Last time a few months back they claimed it was just my internet. #PhoneScam #Scammers #Scam

  • Mondirock Mondirock (@Mondirock) reported

    @bt_uk Tom at bt customer services was totally useless today where as Ryan seemed more helpful. BT customer service slowly dripping into gutter same as what happened at ee. Time for the monopoly to end.

  • ohSMZY ReX SMZY (@ohSMZY) reported

    @bt_uk sort your awful connection out what are you doing? It’s a bank holiday and you cut the wifi are you dumb?

  • TheRealNickJury Nick Jury (@TheRealNickJury) reported

    @bt_uk I have one of your new router devices for when Broadband goes down. A representative said it costs more but would be perfect. I am without #Broadband and have been several hours now. #FailedTheCustomer and I’m disappointed. I want this sorted TODAY.

  • romeo8800 Rohit (@romeo8800) reported

    @bt_uk Seems better on ultimate channel, but seems it doesnt work for peak events. Noticable for all champions league and europa games last few weeks.

  • paul7scott Paul Scott (@paul7scott) reported

    Thanks @btsport for making the #favasefinal free to air. Shame @virginmedia hasn't bothered changing the settings so that I can watch it. @WeAreOpenreach please install fibre cables in my area and I'll be a BT customer straight away!!

  • RichMBuckland Rich (@RichMBuckland) reported

    @btsport how do I cancel my 30 day subscription please?

  • joshc678 josh (@joshc678) reported

    @bt_uk ur WiFi is dreadful upgraded to the latest version and still get poor download speed and buffering on everything I watch dreadful WiFi