BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 03/22/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Dronfield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield TV
United KingdomChesterfield Phone
United KingdomChesterfield Phone
United KingdomChesterfield Phone
United KingdomSheffield E-mail
United KingdomBarnsley E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • ShellyGilly24 Michelle Gill (@ShellyGilly24) reported from Aston cum Aughton, England

    @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

  • StuN_UK StuN UK (@StuN_UK) reported from Sheffield, England

    @SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

  • x3ChelseaLouise ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported from Bolton upon Dearne, England

    @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

  • Heritage_Angel Janet Ridler (@Heritage_Angel) reported from Sheffield, England

    If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

  • JuliaSnowdonMUA Julia Snowdon (@JuliaSnowdonMUA) reported from Sheffield, England

    @DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • aardvarknsefce Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • GeoFoodieOrg Megan Blake (@GeoFoodieOrg) reported from Sheffield, England

    @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

  • LINF0RDJames Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • colinmounsey colin mounsey (@colinmounsey) reported from Chapletown, England

    After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • itsRaeLau Rae (@itsRaeLau) reported

    @bt_uk my internet was intermittent last night, however all day today has been fine until 4:30pm where it’s been disconnecting every 10-20 minutes. I’ve raised the issue for an engineer but there’s nothing to say why this issue is happening??

  • Gavin_WHA Gavin W H Anderson (@Gavin_WHA) reported

    @bt_uk Yes from where the Wi-fi did not work to where it worked. It was installed by BT in a concrete room where the signal could not get to the rest of the house even after 2 disks. So I surveyed, worked out how to make it work and you charged me £130 to make it work. #fail

  • pianotime Lisa Cramp-newman (@pianotime) reported

    @bt_uk why are the services not working in SW16 landline and broadband?

  • markhan41924967 oconnor mark (@markhan41924967) reported

    @bt_uk no didn't know you had to report slow speeds. as you say you keep an eye on them

  • VentersGaming David Venters (@VentersGaming) reported

    i have just had community fibre visit trying to get signies up there saying there the cheapest but they just do broadband and thats the problem , BT sky and virgin to phone etc there offering 3 gigabites per second , i for one gonna stay with @bt_uk i want fibre to the house

  • markhan41924967 oconnor mark (@markhan41924967) reported

    my #btbroadband has been slow for the past week. is it because my contract is up for renewal. and they want me to upgrade. no chance. don't even now anyone who has received the £20 for being slow. @BT @bt_uk

  • CostofPodcast TheCostofEverythingPodcast (@CostofPodcast) reported

    @bt_uk I haven't used that service, please do send the number through. Thanks.

  • twinks1976 Helen Talbot (@twinks1976) reported

    Hi @bt_uk Is there a way we can speak to an agent without the need to go through the text process? We’ve reported the fault and now you’re trying to contact us on the line that is down.

  • Gavin_WHA Gavin W H Anderson (@Gavin_WHA) reported

    @bt_uk I did but was amazed I got charged to fix BT’s problem. Also I think people should know you guarantee is only to the house not throughout as its measured to the router. So in order to fix my own Wi-fi BT charged me £130 to move a box to fix the initial BT bad installation.

  • GregoryTKint GregoryTKint #SafeEdForAll (@GregoryTKint) reported

    @bt_uk But that is my issue... if I re-register, will this be marked as spam? As I was warned by someone else in your social media team. So how do I check my status? Surely, if you don't know... there must be someone who knows. Someone who can help?