BT (British Telecom) Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Sheffield come from postal codes S9 and S8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Sheffield, Rotherham, Chesterfield and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Internet | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Barnsley |
Internet | |
| Barnsley |
Internet | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Brett Hadley
(@BrettHadley42) reported
from
Rotherham, England
My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
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Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Kirsty
(@kirsty2402) reported
from
Sheffield, England
@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
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Murray Chapman
(@MurrayKC) reported
from
Stocksbridge, England
@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
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Sarah Nolan
(@sarnolan1982) reported
from
Aston cum Aughton, England
@btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Martin
(@mbroadhead) reported
from
Barnsley, England
@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Fenn
(@karengfenn) reported
So @bt_uk fires up our home broadband on Tuesday...then the landline crashes...and it will take a week to fix? 😤😡..Is this what you call #custserv ? @kylefenn
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Michael
(@miguelinho2910) reported
from
Middleton, England
@bt_uk Hi guys, have sent over a DM regarding this issue which still hasn't been resolved if you can look into it please! Thanks
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Ethan
(@EthanBailes123) reported
@bt_uk I have just started a mobile contract with you that included access to the BT sport app. However it won't let me sign in using my BT ID.
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Abdul Hai
(@AbdulHai23) reported
@Glo_Thienel @bt_uk BT have gone from bad to worse.
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D m Reid
(@dmcreid1) reported
@bt_uk internet outage AGAIN in Marylebone! Bbs response leaves a lot to be desired, 'you are locked into a contract, so nothing you can do! Their adverts make them a laughing stock, why would anyone change when they have such awful customer service. Arrogant!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Alec Murrell 💙
(@AlecMurrell) reported
I’ve been a bit grumpy about @bt_uk recently and our connection blips were an annoyance last weekend but credit where credit is due - customer service has been helpful and attentive. Service has since been really good. #broadband #rural
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Alan Jackson
(@AlanIvinghoe) reported
@kien1974 @BritishTelecom @bt_uk Thanks. I did ask (nicely!) for their customer services' email address, and have had no reply so far. The matter I want to check with them is too long to set out in a tweet! I'll try again - it may have disappeared somewhere in the ether, though that seems unlikely.
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OneRandomDolly
(@OneRandomDolly) reported
@bt_uk When the new hub arrived, there was only my phone connected and it still had issues. PC plugged in, issues. Everything goes down at once, wifi and lan
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Mahan
(@Mahan3s) reported
@btsport whenever I want to watch your digital exclusive content it's not working 🙃