BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S21, S5, S35, S14 and S26.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 02/21/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Dronfield, Barnsley, Chesterfield, Sheffield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDronfield Wi-fi
United KingdomBarnsley Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BTCare loads of problems with internet and TV connections today. Is there a problem somewhere.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • Antoinne73 Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

  • FootprintTools Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • JuliaSnowdonMUA Julia Snowdon (@JuliaSnowdonMUA) reported from Sheffield, England

    @DannyJamieson @rach_brown1 @btsport @SUFC_tweets @ManCityWomen @ArsenalWFC Worst example of interesting things happening at the Conti Cup.

  • jayc253 Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • ShellyGilly24 Michelle Gill (@ShellyGilly24) reported from Aston cum Aughton, England

    @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

  • x3ChelseaLouise ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported from Bolton upon Dearne, England

    @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • StuN_UK StuN UK (@StuN_UK) reported from Sheffield, England

    @SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

  • LeeCreaser lee creaser (@LeeCreaser) reported from Sheffield, England

    @btsport var is shit . There again so are most refs .. gotta get ex lower leagu players Reffin

  • Heritage_Angel Janet Ridler (@Heritage_Angel) reported from Sheffield, England

    If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

  • colinmounsey colin mounsey (@colinmounsey) reported from Chapletown, England

    After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • LINF0RDJames Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

  • GeoFoodieOrg Megan Blake (@GeoFoodieOrg) reported from Sheffield, England

    @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

  • gordy291 GordyW GTTO (@gordy291) reported from Bolsover, England

    @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

  • Shirley82829043 Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bethsmummic michaela dyer (@bethsmummic) reported

    @bt_uk my 84 year old, frail, post stroke, mum in law has no phone connection for the 3rd time in 12 months. Every time I have to contact you and go through a long winded process where you fix it, then last time you mistakenly charged £107 to fix it, and I had to chase refund 1/2

  • WorcAshes Worcash (@WorcAshes) reported

    @bt_uk Continued poor service from yourselves. Now been waiting for three days for someone to contact me regarding an issue you class as urgent. Dread to think how long it would take if it wasn’t important. Get a grip please.

  • 84capy Capy (@84capy) reported

    @bt_uk @OpenreachHelp my mew build house has duct and cable installed with an open reach box in the house but it’s not registered still after three weeks and I can’t get an answer from the BTNI new reg email account nor telephone number- can anyone help please?

  • CallumENMills Callum Mills (@CallumENMills) reported

    @bt_uk What's the craic with this unbreakable connection ? Haven't had any Internet all day it hasn't connect to EE once. Think we might hafto cancel if it doesn't do what it says.

  • 2WB10 2WB (@2WB10) reported

    @virginmedia @bt_uk virgin media make even your customer service look good! I’ll be coming back real soon. Should never have left.

  • LordProtector11 Lord Protector (@LordProtector11) reported

    @bt_uk There are lots of people on there reporting the same problem It appears it was released before all the glitches had been ironed out

  • BnmPlanet planet.bnm (@BnmPlanet) reported

    @bt_uk I will not DM that details due to being hacked and no one knows me here. We need to find solution for me to write by post please

  • amckissick97 AMck97 (@amckissick97) reported

    @bt_uk No it doesn’t stick at all, it has also been installed in the spare room so the signal in the living room is poor, bit disappointing the only room I can get the speeds promised is the room I don’t use

  • GRANDHACKER001 GRAND HACKER BROWN (@GRANDHACKER001) reported

    @BnmPlanet @bt_uk I can help you recover your hacked account back

  • BnmPlanet planet.bnm (@BnmPlanet) reported

    @bt_uk Solution Dee How about if I screen print a page and attach to the letter with details to the address and to Company registered address for you to pick and finally sort my account.