BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S21, S35, S14 and S5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sheffield, England 03/05/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnsley, Chesterfield, Dronfield, Sheffield and Rotherham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley E-mail
United KingdomChesterfield Internet
United KingdomChesterfield Internet
United KingdomDronfield Wi-fi
United KingdomBarnsley Internet
United KingdomChesterfield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • Mrpud2u Sam Groves (@Mrpud2u) reported from Sheffield, England

    @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

  • timbuckke Tim Buckle (@timbuckke) reported from Conisbrough, England

    @mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball

  • saint_sam90 Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • pidgpie Chris,,,, (@pidgpie) reported from Rotherham, England

    Motogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

  • DannyFarrar1987 Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • mynameisbrooke Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • BrettHadley42 Brett Hadley (@BrettHadley42) reported from Rotherham, England

    My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • walt_dicksy Dixiepoo (@walt_dicksy) reported

    Raging at @bt_uk who decided not to send any notice AT ALL about my bill stacking for months instead just cancel it without warning! Sorry but how can you go six months without a letter or a call then send an email telling me my service is cancelled effective immediately?!

  • ebowden_ Emma B (@ebowden_) reported

    @bt_uk This has been happening on and off all week up until this morning so we still need help with this thanks

  • Glennb941 Glennb94 (@Glennb941) reported

    @bt_uk I actually have no idea how you take £40 of my money each month, your service is an absolute disgrace, it took me 30 minutes to send this tweet by the way

  • powen84 Pete Owen (@powen84) reported

    I knew @SkySports would **** up the Bundesliga coverage. Not showing the Hamburg - St Pauli derby tonight before the Bayern game is shambolic really. I already wish it was back on @btsport

  • bhupeshyadavs19 Bhupesh Yadav (@bhupeshyadavs19) reported

    @bt_uk My BT account number is GB25258012. I ordered broadband several weeks ago and yesterday (12th Aug) was it's activation date. Activation didn't complete on time and I am told to wait atleast another week. Work from home affected badly. Disappointing service from BT!!

  • biscornet96 びすこ🐝MCR (@biscornet96) reported

    @bt_uk It says No known issues in my area. But it loose connection every 5 mins, and takes 5 mins to be back. Any solution?

  • BradWinks1 Brad Winks (@BradWinks1) reported

    Can anyone please help. I used to cast BT sport from my phone to my Sony tv.I can’t do that anymore I need the BT app. I downloaded the app on my tv, but my user ID and password have capital letters and there is no option for this on the tv keyboard. Ideas ? @btsport @SonyUK

  • jessmlor jess (@jessmlor) reported

    @bt_uk hi moved house so moved my contract, activation date at new flat has passed but smart hub 2 still orange not working, is it possible for you to check if it has been activated or if there is a different fault? Thanks

  • HalcyonEmber Halcyon Ember (@HalcyonEmber) reported

    @bt_uk Do you not feel you should inform affected customers that you’re taking their internet down or is customer support just not a concern?

  • walt_dicksy Dixiepoo (@walt_dicksy) reported

    @bt_uk Prior to the 5th of August (the email telling me you're terminating my service) the last email I got from bt was on Christmas eve. I have not received a phone call from you at all. Never got a warning letter either but you're happy to send a letter telling me your disconnecting