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BT (British Telecom)

BT (British Telecom) Outage Report in Sheffield, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sheffield come from postal codes S2 and S5 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Dronfield, and Rotherham.

CityProblem TypeReport Time
Chesterfield Wi-fi 7 days ago
Sheffield E-mail 8 days ago
Chesterfield TV 11 days ago
Chesterfield Phone 12 days ago
Chesterfield Phone 12 days ago
Chesterfield Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • LINF0RDJames
    Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

  • colinmounsey
    colin mounsey (@colinmounsey) reported from Chapletown, England

    After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood

  • Antoinne73
    Vampire Bait (@Antoinne73) reported from Rotherham, England

    @virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk

  • JazzKittenWendy
    Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • jayc253
    Jay Cook (@jayc253) reported from Sheffield, England

    @btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money

  • ShellyGilly24
    Michelle Gill (@ShellyGilly24) reported from Aston cum Aughton, England

    @bt_uk @BTCare @BTGroup WiFi reported on Tuesday, issues with the hub. Expected delivery of replacement hub- SATURDAY. You need to improve break fix delivery timescales. That is poor service especially when you are advised 2 days for replacement hub to be delivered.

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    About to do a late stream after spending hours getting stuff just right for it and the internet cut out. Tried to call @bt_uk to see what the crack is and even their service line is down for maintenance. Just my luck. 😩

  • GeoFoodieOrg
    Megan Blake (@GeoFoodieOrg) reported from Sheffield, England

    @bt_uk service in #S10 keeps dropping out. Have reset the router now multiple times. Works for 5 min then stops.

  • Charlotte_halll
    Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk just getting into #Montalbano mood and TV freezes up. Remote control not working so panic stations. Wait a minute we have @FreeviewTV quick switch over and yippee brilliant picture and sound quality. Must use this more often.

  • StuN_UK
    StuN UK (@StuN_UK) reported from Sheffield, England

    @SkySportsF1 poor coverage of #IndyCar. Please give it back to #btsmototsport. @btsport so much more a professional & slick presentation.

  • MurrayKC
    Murray Chapman (@MurrayKC) reported from Stocksbridge, England

    @qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀

  • Heritage_Angel
    Janet Ridler (@Heritage_Angel) reported from Sheffield, England

    If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.

  • aardvarknsefce
    Andy Nolan (@aardvarknsefce) reported from Sheffield, England

    Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.

  • FootprintTools
    Footprint Tools, (@FootprintTools) reported from Sheffield, England

    @BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.

  • amystarkes
    amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • Shirley82829043
    Shirley Dunn (@Shirley82829043) reported from Sheffield, England

    @snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.

  • amystarkes
    amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • x3ChelseaLouise
    ChelseaXX 👑🖤😈 (@x3ChelseaLouise) reported from Bolton upon Dearne, England

    @bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

  • JazzKittenWendy
    Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LJHN14
    Luke H-N (@LJHN14) reported

    @bt_uk disappointed BT TV doesn’t support @DisneyPlusUK I think I’ll switch to Sky once we’re out of this contract.

  • johnellison
    John Ellison, Part-Vaccinated Blues Guitarist, 💙 (@johnellison) reported

    @bt_uk Nice one BT, good customer service, all sorted now

  • NikkiScorer
    NikkiScorer (@NikkiScorer) reported

    @bt_uk Seven missed engineer visits. Original order placed beginning of December. False promises followed by more false promises and then you cancel my order in error and tell me I have to start all over again! It has now been three months. Are you ever going to connect me??

  • its_walshyy
    Silent Bob (@its_walshyy) reported

    @bt_uk uhhhh I demand a refund I’m only getting 18.2 mbps what ******** is that **** you *****?

  • GrahamorJimmy
    Graham Case (@GrahamorJimmy) reported

    @btsport Good reaction to his initial poor control.

  • jay_agram
    Jay (@jay_agram) reported

    @btbusinesscare I go to click ‘upgrade’ on the monthly pass - and opt for ‘login as existing user’ - I get sent on another dead end route.

  • richgranville
    Richard Granville (@richgranville) reported

    @bt_uk @RossEndersonAFC I’m having exactly the same problem too. I can cast non live tv but can’t cast the live football I want to watch, utter rubbish.

  • MatthewSmyth2
    Matthew Smyth (@MatthewSmyth2) reported

    @btsport @btsportfootball @TeggartStephen not bad Dele 🎩

  • Mike0072
    Mike Thompson (@Mike0072) reported

    Hey @bt_uk , just spoke Liam in Exeter, one of your phone team re a tv fault and had some great friendly customer service from him. Wanted to leave a compliment via your website but couldn’t see a way to do so. So hopefully you’ll pass on my thanks 👍🏻

  • jay_agram
    Jay (@jay_agram) reported

    @btbusinesscare This is what I get if I try to login from the email that suggests to update my card details. I’m in a bit of a weird loop.