BT (British Telecom)

BT (British Telecom) Outage Report in Chapletown, Sheffield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chapletown, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chapletown, Sheffield, England 10/03/2025 09:30

October 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chapletown, Sheffield, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Dronfield, Rotherham and Barnsley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Phone
United KingdomSheffield Total Blackout
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomDronfield Internet
United KingdomRotherham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chapletown, England

Latest outage, problems and issue reports in Chapletown and nearby locations:

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.

  • DannyFarrar1987 Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • Joel44984758 Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

  • jamesejlake JL (@jamesejlake) reported from Shepley, England

    @bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • mynameisbrooke Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • longers265 Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • pallescens Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • owlsfan83 Ben (@owlsfan83) reported from Chapletown, England

    Ian Darke is bloody terrible. #btsport

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.

  • saint_sam90 Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    After yet another no-show by @WeAreOpenreach today, we rang @bt_uk CS team who said they would call back with an update. Almost 6 hours later, no call received. You call this "service"?

  • Julienothidden Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England

    @bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • addiadatasnd Rose Rossanee (@addiadatasnd) reported

    @SouthamptonFC @btsport horrible

  • stevefarrugia Steve Farrugia (@stevefarrugia) reported

    @bt_uk We're more interested in someone dealing with the actual problem. What guarantee is there that the engineer will show up on Monday? We don't have much faith...

  • ONeill90093296 O'Neill (@ONeill90093296) reported

    @King_Fisher_20 @BTCare Not a BT customer and you want to now if this is a scam... Derrrrrr

  • sutt1avfc Ashley Sutton (@sutt1avfc) reported

    @England @bt_uk @JesseLingard how ill never know...couldnt score against a ruddy bin man

  • shaunpaczkowski Shaun Paczkowski (@shaunpaczkowski) reported

    Paid £25 for a @btsport subscription to have the PS4 app constantly crash, awful effort on @bt_uk part. Sort it out guys

  • raj_lodhia Raj.L (@raj_lodhia) reported

    Avoid @bt_uk at all costs! Engineer comes out to fix our broadband and ends up messing up our phone line!!! Oh and broadband still not fixed! #fail #btareajoke

  • SAINTFOREVER Terry Kemish (@SAINTFOREVER) reported

    @SouthamptonFC @btsport Logistically that would be unbelievably **** if fans were allowed in. You have a whole weekend but leave it until the time when people are just preparing to go back to work the next morning.

  • diane232323 diane barrass (@diane232323) reported

    @bt_uk is anyone having problem with bt site not loading cant get into emails

  • KerryOReilly2 Kerry O'Reilly (@KerryOReilly2) reported

    @BluesWomenFans @BBCSport @btsport Not just the poor picture quality/camera angles on FA player- commentary is shocking too

  • konradszy Konrad Szymanski (@konradszy) reported

    We cannot watch @btsport anymore as we have no sky box as we have moved but the robbers want over £200 to terminate the contract as they now tell us it’s a 24 month contract surely that’s not legal @ofcom