BT (British Telecom) Outage Report in Chapletown, Sheffield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chapletown, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (2%)
Live Outage Map Near Chapletown, Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Barnsley, Rotherham, Mexborough and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Barnsley |
Internet | |
| Rotherham |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chapletown, England
Latest outage, problems and issue reports in Chapletown and nearby locations:
-
Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
-
PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.
-
Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
-
Tim Buckle
(@timbuckke) reported
from
Conisbrough, England
@mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball
-
Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
-
Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
-
PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
After yet another no-show by @WeAreOpenreach today, we rang @bt_uk CS team who said they would call back with an update. Almost 6 hours later, no call received. You call this "service"?
-
Public Miss Smith
(@Julienothidden) reported
from
Skelmanthorpe, England
@bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation
-
Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Motogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport
-
Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
-
Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
-
Brett Hadley
(@BrettHadley42) reported
from
Rotherham, England
My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
-
PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.
-
Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
-
Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
-
Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?
-
JL
(@jamesejlake) reported
from
Shepley, England
@bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Edward Dore
(@Spheron1) reported
@cipnt @BTBusiness @btbusinesscare They were a good deal originally through our EE phone contract and they have native IPv6 support, but the price kept going up and the customer service is non-existent. When we moved, they wanted £180 to reactivate the existing line as well as a new 18 month contract… sod that!
-
Ron Haacke
(@RonHaacke) reported
@btsport the reception on bt is frequently awful for football. Not worth the subscription
-
fibre and technology
(@Fibre_Tech_n_TV) reported
@ispreview @bt_uk broadband availability checker is not working on the address side +
-
『abnormalbeauty』
(@modernbeauty_) reported
@bt_uk Hi, i’ve been having connection issues in the last few days, can you help me out with this? the connection keeps dropping. Thanks
-
Kato
(@plaindweller) reported
@bt_uk I called @bt_uk this morning, as has a neighbour and the info we’ve been given is conflicting esp with regard to backup battery packs. Am reading Ofcom doc on protecting access to emergency organisations. Says free provision should be made to those in certain situations
-
Chaza🧢
(@CfcChaza) reported
@btsport please fix the Chelsea stream
-
Tom Tolkien
(@tomtolkien) reported
@bt_uk And the link you sent doesn’t allow you to describe the issue. It simply reports “a fault” which isn’t helpful. Please please can you sort this? I pay lots of money to you each month!
-
Carl Heathcote
(@005Carl) reported
@bt_uk Then I shouldn't be promised a callback within 24 hours of my complaint if you can't keep the promise! Yes this message are on all the sport channels and my TV is connected to my Hub via BT mini connectors
-
Jackson
(@Jackson31807126) reported
@bt_uk My landline was repaired on 26th, but down again since 30th. texted 61998 for help and was told that a fix date would be given within 48hours. i have not had any further updates. can you help. there is a 30 minute wait time to talk on your contact number.,
-
Kato
(@plaindweller) reported
@bt_uk Many residents do not fully understand the implications of losing the analogue service especially in terms of inability to make calls/emergency calls during power cuts. Those living in rural areas with minimal/no mobile signal are generally overlooked in these situations