BT (British Telecom) Outage Report in Chapletown, Sheffield, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chapletown, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Chapletown, Sheffield, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Barnsley, Rotherham and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
TV | |
| Sheffield |
Internet | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chapletown, England
Latest outage, problems and issue reports in Chapletown and nearby locations:
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Footprint Tools,
(@FootprintTools) reported
from
Sheffield, England
@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.
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Kirsty
(@kirsty2402) reported
from
Sheffield, England
@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
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Martin
(@mbroadhead) reported
from
Barnsley, England
@bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund
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James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through
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Janet Ridler
(@Heritage_Angel) reported
from
Sheffield, England
If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.
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Linford-san
(@LINF0RDJames) reported
from
Dinnington, England
@bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝
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Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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colin mounsey
(@colinmounsey) reported
from
Chapletown, England
After @WWEPR @WWEUK ridiculous decision to move to @btsport I have moved to @AEWrestling ... and it’s not bad .... #badforbusiness ... such a shame. #greedisnotgood
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence
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Sarah Nolan
(@sarnolan1982) reported
from
Aston cum Aughton, England
@btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!
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Murray Chapman
(@MurrayKC) reported
from
Stocksbridge, England
@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Michael Shaw
(@TherealJMShaw) reported
@bt_uk Are you kidding me? You can't fix my dodgy internet so I book an appointment to upgrade to fibre in late Nov, get an appointment for today. Spend all day waiting in between 1-6pm, get a call at 5:50 telling me you cant do it and the next apps on the 23rd of feb?
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Dave Flower
(@DaveFlower6) reported
The exceptional service @bt_uk continues.Had a call from Fouzia in the Customer Complaint team yesterday who couldnt update me as it was a Sunday.Promised me she would phone back today with updates..nothing. Now passing this over to @Ofcom for them to take this up & @BBCWatchdog
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lawman
(@Jimmilaw) reported
@bt_uk And you charge etc for a service you should be giving the customer anyway
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Sam Curran
(@SamCurran13) reported
@bt_uk Thanks James. I’m well thanks. Hope you are too. These phone books seem to have been put through every letterbox in my area. I wonder if it could be a request only service as the vast majority have already been thrown out or recycled.
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mattpoll
(@mattpoll3781) reported
@bt_uk Went with bt because I wanted bt sport. Bt said because of poor signal I could only get it as app on my phone so I left for sky and now have bt sport in HD on my tv
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Owen Watkins
(@owenmawatkins) reported
@virginmedia I’d like to discuss cancelling the service or a significant price reduction). The latest increase to £45/month for 100mb broadband is almost double the cost of @bt_uk service at 150mb.
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Alex Sievewright: Doomscroller
(@AlexSievewright) reported
@bt_uk It's still not working. It's dropping connection all the time.
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Owen Watkins
(@owenmawatkins) reported
@virginmedia Noted, thanks. Chat is down and I assume the community forum is unable to give me a price reduction or cancel the service? @bt_uk could you please manage the switch from your end?
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estelle gargan
(@GarganEstelle) reported
@bt_uk Terrible wifi yet again apparently our walls are too thick and we need boosters, I have a booster in my room and still can’t get wifi 🙃
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safe-c
(@jrsafec) reported
@btsportfootball @btsport . Goodbye BT Sport. No fun watching FA Cup with commentaries about NFL football and adverts for glasses So unprofessional . Please get your act together and provide a better service