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BT (British Telecom)

BT (British Telecom) Outage Report in Chapletown, Sheffield, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Chapletown, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chapletown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Chapletown, England

The most recent BT (British Telecom) outage reports came from the following cities: Rotherham, Sheffield, Barnsley, and Dronfield.

CityProblem TypeReport Time
Rotherham Total Blackout 1 day ago
Sheffield E-mail 11 days ago
Sheffield E-mail 17 days ago
Barnsley E-mail 1 month ago
Dronfield Wi-fi 1 month ago
Barnsley Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chapletown, England

Latest outage, problems and issue reports in Chapletown and nearby locations:

  • tails101
    Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?

  • pidgpie
    Chris,,,, (@pidgpie) reported from Rotherham, England

    Motogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.

  • BrettHadley42
    Brett Hadley (@BrettHadley42) reported from Rotherham, England

    My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….

  • saint_sam90
    Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • TheSpeccyGit
    Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • timbuckke
    Tim Buckle (@timbuckke) reported from Conisbrough, England

    @mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball

  • Mrpud2u
    Sam Groves (@Mrpud2u) reported from Sheffield, England

    @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

  • srounce
    Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    After yet another no-show by @WeAreOpenreach today, we rang @bt_uk CS team who said they would call back with an update. Almost 6 hours later, no call received. You call this "service"?

  • dangriffin37
    @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • grannypatt
    Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • Julienothidden
    Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England

    @bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation

  • jamesejlake
    JL (@jamesejlake) reported from Shepley, England

    @bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Izain1
    Rey Izain (@Izain1) reported

    @bt_uk Shame, there's been no update & no information beyond your brief DM to me. You have now left a man with Alzheimers for more than a week with no ability to receive care or phonecalls...or ability to make emergency calls should he need to. This is atrocious! #poorcustomerservice

  • ernmander
    ernmander (@ernmander) reported

    @bt_uk They did give me an account number your help desk are deleting the bill accrued, but I’d still like to know who and how someone was allowed to order services / products using my details when I don’t and never have had a BT account

  • GriffoMedia
    Paul Griffiths (@GriffoMedia) reported

    @bt_uk @BTCare I am on my 6th hour of trying to compete a simple home move with BT. Keeping getting orders cancelled and false promises. Not acceptable customer service 😡

  • JoeyOMalley
    Joe O'Malley (@JoeyOMalley) reported

    @bt_uk Hi BT are there issues in M27 Pendlebury area?if so what is eta for resolution plse

  • JamesRh22441523
    James (@JamesRh22441523) reported

    @PrentonTommy @btsport @SkySports Its all woke,PC crap.

  • will_rosser
    Will Rosser (@will_rosser) reported

    @bt_uk Hi Dee, we don’t have Ethernet ports we can use. Please can you investigate why the works in the area have impacted service? We normally get 20mb+ download minimum. How long to resolve?

  • seagerdeluxe
    Blank (@seagerdeluxe) reported

    @bt_uk Thanks for checking in Dee. I spoke to a helpful chap at BT last night who got us a 4g hub sent out so that's good. It arrived today. Looks like we have another issue somewhere else on our line now but engineer booked for Tuesday so fingers crossed.

  • PHOENIXS80
    MIKE NEATE (@PHOENIXS80) reported

    @bt_uk is there a charge to cancel my contract?

  • stuffyJack921
    J (@stuffyJack921) reported

    @bt_uk great customer service...NOT...upgrade broadband, send out contractor, lose all broadband, 48hrs still no hub delivered....

  • waarrenball
    Warren Ball (@waarrenball) reported

    @bt_uk No only a text a day ago saying I will receive a estimated fix time within 48 hours but haven’t heard anything other than that