BT (British Telecom)

BT (British Telecom) Outage Report in Shepley, Kirklees, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shepley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shepley, Kirklees, England 01/13/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepley, Kirklees, England

The most recent BT (British Telecom) outage reports came from the following cities: Batley, Halifax, Heckmondwike, Sheffield, Cleckheaton, Barnsley, Liversedge, Glossop, Wakefield, Brighouse, Huddersfield, Sowerby Bridge, Mirfield, Dewsbury and Holmfirth.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax E-mail
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomHalifax Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shepley, England

Latest outage, problems and issue reports in Shepley and nearby locations:

  • JoMcArdle13 Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

  • owlsfan83 Ben (@owlsfan83) reported from Chapletown, England

    Ian Darke is bloody terrible. #btsport

  • jimmywood3107 James319 (@jimmywood3107) reported from Dewsbury, England

    @TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    After yet another no-show by @WeAreOpenreach today, we rang @bt_uk CS team who said they would call back with an update. Almost 6 hours later, no call received. You call this "service"?

  • longers265 Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • trueblade75 Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • pallescens Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • saint_sam90 Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • Julienothidden Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England

    @bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • Withers4Real ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • markyp66 Mark Pritchard (@markyp66) reported from Gildersome, England

    .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • janeholland1 Jane Holland Author (@janeholland1) reported

    Basically, I just want my internet back, pretty please @bt_uk? It's never been great, as we live in the back of beyond with no superfast broadband infrastructure etc. But at least we could watch streamed TV ... albeit with occasional buffering! Feeling cheesed off.

  • graeme_cobb Graeme Cobb 🇬🇧⚡️🚙 (@graeme_cobb) reported

    @UKSVacher @virginmedia @bt_uk BT installed full fibre in my road last year & are offering well constructed deals with amazing speeds. My issue with Virgin Media is the price hikes within contract (usually twice, last was 18%). Their customer service has deteriorated over the last 3 years too. Such a shame.

  • VizNox Azv (@VizNox) reported

    @bt_uk absolute nightmare of an experience switching over to BT . The engineer completely wrecked the installation , I've called multiple times to try to get some assistance but they keep ending call or saying they can't do anything. I wish I had never switched over.

  • notlistenning1 Service (@notlistenning1) reported

    APPALLING service by @bt_uk Parents a priority on phones due to emergency care loop for father for emergency panic button. Phone failed Thursday and still NOT fixed, Now telling us Monday .You threaten his life without this support button. Wake up

  • 10_Parsons_ Marc Parsons (@10_Parsons_) reported

    BT have double charged us, increased prices and now I’ve been told internets down till the 27th??? @bt_uk can’t get an agent to call yet displaying it on their website How do I raise a complaint ?

  • alord1605 Alison Lord (@alord1605) reported

    @bt_uk our internet (I need for work) went down on Thurs am following cabling work by BT on main road nearby. Still without internet now ,no direct customer communication from you. Only info I can get is via a bot with an estimated fix date that has since passed! Unacceptable!

  • MnRainer MNRainer 💙 (@MnRainer) reported

    @bt_uk You'll be no help, that's why it's gone to director level. So glad I've sacked you guys off.

  • GraemeK15785114 Gra (@GraemeK15785114) reported from Stittenham, Scotland

    @bt_uk I’m due to go into hospital in the next few weeks for 3-6 months so I’ll be paying you for a service I’m not using during that time as I live alone. You don’t offer any kind of holiday period at all. Absolutely disgraceful from a company your size.

  • Monstrux445080 Monstrux (@Monstrux445080) reported

    @TalkTalk so my Internet died today at 1430 UK time. Did all the checks possible with live chat support. After 2 hours Told me I might have to pay 75£ for a talktalk engineer to come in 5 days! Wow. @bt_uk, any contracts for me?

  • RacingPuma192 Racing Puma (@RacingPuma192) reported

    Internet has been down for 3 days in Northampton, @bt_uk are you doing anything about it?