BT (British Telecom) outages and service status in Shepley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Shepley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 24, 3:33 AM GMT+1.
- Internet (58%)
- Wi-fi (15%)
- E-mail (9%)
- Total Blackout (9%)
- Phone (6%)
- TV (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Shepley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shepley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shepley, England
The most recent BT (British Telecom) outage reports came from the following cities: Batley, Cleckheaton, Halifax, Wakefield, Barnsley, and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Internet | 3 hours ago |
|
Cleckheaton
|
Internet | 19 hours ago |
|
Halifax
|
21 hours ago | |
|
Batley
|
Internet | 1 day ago |
|
Wakefield
|
Total Blackout | 6 days ago |
|
Halifax
|
Internet | 6 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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JL (@jamesejlake) reported from Shepley, England@bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!
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James Devlin (@JDevlin116) reported from Kirkburton, England@bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence
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lynne davies (@daviesl5) reported from Tintwistle, England@bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24
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David (@D4vid_w) reported from Middlestown, England@ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.
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Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
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Paul D (@PaulInDewsbury) reported from Dewsbury, England@bt_uk I've never been able to access it. If I log in via the my bt app. It shows my account number, the my products page works, but billing and usage has never worked for me.
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𝕊𝕥𝕖𝕡𝕙𝕖𝕟 𝕁𝕒𝕔𝕜𝕤𝕠𝕟 🇬🇧🇫🇷🇪🇺 (@TheLittleChef) reported from Slaithwaite, EnglandAnother potential Wi-Fi-less few days it seems. I’m not entirely sure @bt_uk’s fix of tying a tree branch away from the main box using blue nylon cord wrapped round a large rock has been a total success, you know.
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Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England@lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.
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Lauren C. Waterworth (@LCWaterworth) reported from Halifax, England@WeAreOpenreach You have been contacted by my husband regarding this issue yet you have failed to respond. Please advise what further action we will need to take to get this issue fixed. #openreach #customerservice #bt_uk #britishtelecom
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Michael Collinson (@Mcollinson72) reported from Wakefield, EnglandThe @btsport app is absolutely crap. Extortionate monthly cost for something that’s so so poor
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Jill Lyttle (@jill_lyttle) reported from East Ardsley, England@btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks
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Trev Moulton (@Trev_Moulton) reported from Huddersfield, England@btsport @WWEUK I can potentially see this being used for the WWE Network, which may help in bolstering awareness of the NXT UK brand.
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paolo (@chopmunky) reported from Ouzlewell Green, England@btsportfootball @ChampionsLeague @btsport @btsportscore That is so shit
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James319 (@jimmywood3107) reported from Dewsbury, England@TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.
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James Devlin (@JDevlin116) reported from Kirkburton, England@bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either
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BWF (@BenWFinch91) reported from Dewsbury, England@bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky
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Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England@bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!
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BWF (@BenWFinch91) reported from Dewsbury, England@bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.
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Jo McArdle (@JoMcArdle13) reported from Wakefield, England@bt_uk do you have a contact email/phone number regarding issues with your internet?
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colin (@colin_howard87) reported from Tintwistle, England@bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Berni (@BikerBerni) reported@HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.
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steven 🏴🇨🇱🇮🇪 (@weblivz) reportedI think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.
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grace hooper (@messalinahooper) reported@bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare
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alunvaughan (@alunvaughan) reported@bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/
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Axel F 🤠 (@BoabSideshow) reported@bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??
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TINA MOORE (@Sassytrip88) reported@NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck
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Amanda Eastwood (@eastwap) reported@bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!
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Robbie Swanson (@Robswanney) reported@btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.
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Tom Chapman 🐀 (@TomChap) reported@bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.