BT (British Telecom) outages and service status in Heckmondwike, England

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heckmondwike, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heckmondwike, England

The most recent BT (British Telecom) outage reports came from the following cities: Normanton, Batley, Halifax, Huddersfield, Leeds, Bradford, Barnsley, Shipley, and Ossett.

City	Problem Type	Report Time
Normanton	Internet	4 days ago
Batley	E-mail	4 days ago
Halifax	Internet	4 days ago
Normanton	Total Blackout	4 days ago
Normanton	Internet	4 days ago
Batley	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

• 
  Mark Pritchard (@markyp66) reported 2 minutes ago from Gildersome, England

  .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

• 
  James Devlin (@JDevlin116) reported 7 minutes ago from Kirkburton, England

  @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

• 
  claire hainsworth (@claire_h_83) reported 8 minutes ago from Bradford, England

  If #btsport really wanted to show the champions league final free why not show it on tv. This stream is shockingly bad!

• 
  GuyRobertshaw (@guyr_23) reported 16 minutes ago from Greetland, England

  Maybe if he sparred he wouldn’t be spent after the 8th! Poor training! #kovalevvsyarde #btsport

• 
  🅰🅽🆃 (@Ant_Lock77) reported 21 minutes ago from Leeds, England

  @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

• 
  𝕊𝕥𝕖𝕡𝕙𝕖𝕟 𝕁𝕒𝕔𝕜𝕤𝕠𝕟 🇬🇧🇫🇷🇪🇺 (@TheLittleChef) reported 30 minutes ago from Slaithwaite, England

  Another potential Wi-Fi-less few days it seems. I’m not entirely sure @bt_uk’s fix of tying a tree branch away from the main box using blue nylon cord wrapped round a large rock has been a total success, you know.

• 
  Richard Parr (@richardmparr) reported 32 minutes ago from Leeds, England

  @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

• 
  Richard Parr (@richardmparr) reported 33 minutes ago from Leeds, England

  @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

• 
  Jamie Leonard (@jamie__leonard) reported 33 minutes ago from Holywell Green, England

  Moved house back in May. Thought it would be easier to keep @bt_uk for phone & broadband. Not in the slightest...problems with continuity of service at the start. They've since moved me onto digital voice. Phoned 3 times to get complementary compatible phones...

• 
  T (@alfiedoody7) reported 34 minutes ago from Barwick in Elmet and Scholes, England

  @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

• 
  Scott Eaglen (@ScottEaglen) reported 43 minutes ago from Leeds, England

  @Andymcguire4 @btsport I reckon the LB was told to hang off tbh

• 
  Michael Mcaliskey® (@MickMacca) reported 43 minutes ago from Huddersfield, England

  @Alfonsothekent1 @SkySports @bt_uk ******* joke.. Should be giving **** for free during this pandemic

• 
  Tracey Parry🦋GBarmy (@TraceyP68) reported 47 minutes ago from Denholme, England

  @bt_uk you have the worst customer service ever - spent over 5 hours on hold over the last 2 days trying to sort out an issue with email that is your fault - being on hold and then having agents putting the phone down on me - you need to sort yourselves out - not happy

• 
  Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported 48 minutes ago from Leeds, England

  @CockertonMark @bt_uk Crap… & rip off… full stop

• 
  Johnathan Alexander Zemlik (@JohnathanZemlik) reported 49 minutes ago from Wakefield, England

  @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

• 
  Julie Swift 🐶 (@OhJulie73) reported 51 minutes ago from Huddersfield, England

  @bt_uk hi, I'm very disappointed that my broadband price has gone up to £31+ per month, I didn't sign up for that price, is there any way I can cancel my contract, as it's not feasible for me in the long run? Thanks.

• 
  🅰🅽🆃 (@Ant_Lock77) reported 53 minutes ago from Leeds, England

  Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

• 
  Mandip Matharoo (@MMatharoo) reported 54 minutes ago from Leeds, England

  @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

• 
  Bantam Pete (@BantamPete) reported 55 minutes ago from Wibsey, England

  Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌

• 
  Ali (@aliceproctor_) reported 59 minutes ago from Brighouse, England

  @bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Literate Cynic (@LiterateCynic) reported 3 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  Mark P Tickner (@mptickner) reported 6 minutes ago

  @TalkTalk It's @BTCare #Openreach that's the issue. All my neighbours went down and I'm the only TT customer, but everyone's providers are over Openreach. They simply don't give a ****.

• 
  CFD (@TenFourEverton) reported 9 minutes ago

  @BTCare my broadband says it’s connected but it’s not working! Trying to work but impossible! Sort it out BT!!

• 
  Richard (@iceman500000) reported 15 minutes ago

  @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home

• 
  Mark P Tickner (@mptickner) reported 16 minutes ago

  @BTCare @bt_uk #openreach What ever you are doing in Guildford GU4 areas, stop ******* around or fix it! Full fibre HBB has been **** all day! Constant disconnects and reconnects! It's simply not good enough!

• 
  AP Rhondda (@ae_parry) reported 16 minutes ago

  @btbusinesscare Another week and another attempt to get BT issues sorted. Just absolutely incapable. Everything has to be done Chat. I am sure I wil gte an agent within the next hour who will be absolutely useless and just fob me off again.

• 
  Zahid K (@zahidk) reported 17 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Asif Rana (@HounslowParking) reported 19 minutes ago

  @bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless

• 
  John Upham (@jeupham) reported 20 minutes ago

  @bt_uk My landline (01252) 514372 was restored yesterday (April 9th) by @WeAreOpenreach (thanks!) after not working since March 9th. Who do I contact regarding compensation? @Ofcom Many thanks!

• 
  AP Rhondda (@ae_parry) reported 22 minutes ago

  @btbusinesscare @ofcom The real bad thing is even if I wait the usual hour. I will have to do the same thing next week because the issue never gets resolved.