BT (British Telecom) Outage Report in Heckmondwike, Kirklees, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heckmondwike, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (58%)
-
E-mail (16%)
-
Wi-fi (14%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Heckmondwike, Kirklees, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Wakefield, Huddersfield, Bradford, Cleckheaton, Liversedge, Yeadon, Barnsley, Dewsbury, Shipley, Brighouse, Halifax, Bingley, Heckmondwike and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
||
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Wakefield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Heckmondwike, England
Latest outage, problems and issue reports in Heckmondwike and nearby locations:
-
Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
-
matthew langhorn
(@LanghornMatthew) reported
from
Halifax, England
@redliz @bt_uk @btsport btsport charge an absolute fortune for their service. It’s hard enough so the moment without being fleeced for “live” football that may not reappear this year! @bt_uk you really need to rethink this decision, try ringing @SkySports they can tell you how to do it!
-
Ali
(@aliceproctor_) reported
from
Brighouse, England
@bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday
-
James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either
-
James
(@Jimmy81doog) reported
from
Gildersome, England
@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
-
Jess Meyer
(@Jessmeyer88) reported
from
Leeds, England
@bt_uk is there issues in Ls9 with WiFi
-
James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence
-
BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky
-
James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through
-
Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
-
BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone
-
BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.
-
Dan Walsh
(@PastPostPro) reported
from
Dewsbury, England
@bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.
-
Johnathan Alexander Zemlik
(@JohnathanZemlik) reported
from
Wakefield, England
@bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!
-
Bantam Pete
(@BantamPete) reported
from
Wibsey, England
Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌
-
David
(@D4vid_w) reported
from
Middlestown, England
@ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.
-
Jill Lyttle
(@jill_lyttle) reported
from
East Ardsley, England
@btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks
-
Brian Gee
(@briangeehx) reported
from
Greetland, England
@btsport How do you cancel BT Sport account when you are not accepting calls !!!!
-
John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
-
Dan ⚫️⚫️⚫️
(@danmahon60) reported
from
Bradford, England
@bt_uk whats going on today loading everything seems so slow but the speed is there.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
LoungeAdverts
(@AdvertsLounge) reported
@bt_uk If I do raise complaint will bt send someone called Alexa to my house and turn my lights on when I shout at them? I mean that would at least raise a smile out of me
-
Christine C. Ph.D. Exploring a 2nd primary cancer.
(@Limbictweets) reported
@LMuttl @bt_uk I'm so sorry Lisa. Broadband issues are awful. You are not getting treated well as customers. I hope you hear from the company by Monday and get this resolved before the holidays. Hugs.
-
Blue Ged
(@blueged) reported
@bt_uk hello I ordered fibre on 15/11/22 with a promised activation date of 22/11/22. Still no service after 20 days. Get promised phone calls but never happens. Orders keep getting cancelled by bt claiming I asked for cancellations. Complaint in progress. Also emailed.
-
Sergey Maksimov
(@dosyara) reported
After one month @bt_uk/@WeAreOpenreach finally restored my broadband connection. It only took: 6 calls, 2 engineer visits, 3 visits to the post office, 2 replacement modems. And all because somebody mistakenly took over my line. Great service...
-
♛
(@Dhrumi_Chakula) reported
@bt_uk I have had no wifi for 2 days now. None of the trouble shooting works and no one available to call? Why am I paying £44 a month?
-
Mike Burns
(@MikeBur49289357) reported
@bt_uk @DominicTarason Our Home Care service is connected to the telephone line. Since 18:00 we are getting recorded messages every 30 seconds stating "Warning, the telephone line is disconnected" Please do something to stop it
-
Lisa
(@LMuttl) reported
On 14th Nov @bt_uk cut off our broadband. Despite lots phone calls to bt we still don’t have broadband and we’ve lost phone line. Every complaint we make is closed as resolved even tho still no service that we are paying for. Promised call from case manager today did not happen.
-
Andy
(@andy_treadwell) reported
@NewStatesman @bt_uk this is why daytime drinking is bad.
-
Mark Thomas
(@Veeoh) reported
Hey @bt_uk @EE I got sent a mini hub to use as my BT connection went down. It went down again so tried to use it but apparently I've exceeded my limit (despite NOT having ever used it) - am I to believe I have to top it up with credit to be able to use it? If so, that sucks.
-
Pulp
(@pulpmarsh) reported
@bt_uk Honestly I regret ever signing up to BT. No service for 3 days. BT advised an external engineer had been arranged, day came called bt, was advised engineer had cleared issue n should have internet by 1pm. Called at 5 BT changed story to engineer appt was cancelled.