BT (British Telecom)

BT (British Telecom) Outage Report in Heckmondwike, Kirklees, England

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The latest reports from users having issues in Heckmondwike come from postal codes WF16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heckmondwike, Kirklees, England 04/25/2024 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heckmondwike, Kirklees, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighouse, Wakefield, Tingley, Halifax, Leeds, Barnsley, Liversedge, Heckmondwike, Bradford, Keighley, Holmfirth, Huddersfield, Batley, Cleckheaton and Sowerby Bridge.

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City Problem Type Report Time
United KingdomBrighouse E-mail
United KingdomWakefield E-mail
United KingdomTingley Wi-fi
United KingdomHalifax Internet
United KingdomWakefield Internet
United KingdomHalifax Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.

  • danmahon60 Dan ⚫️⚫️⚫️ (@danmahon60) reported from Bradford, England

    @bt_uk whats going on today loading everything seems so slow but the speed is there.

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • LanghornMatthew matthew langhorn (@LanghornMatthew) reported from Halifax, England

    @redliz @bt_uk @btsport btsport charge an absolute fortune for their service. It’s hard enough so the moment without being fleeced for “live” football that may not reappear this year! @bt_uk you really need to rethink this decision, try ringing @SkySports they can tell you how to do it!

  • Jimmy81doog James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky

  • PastPostPro Dan Walsh (@PastPostPro) reported from Dewsbury, England

    @bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • jill_lyttle Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • BantamPete Bantam Pete (@BantamPete) reported from Wibsey, England

    Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • Plunder_Prods Plundering Products (@Plunder_Prods) reported from Leeds, England

    Yo... @bt_uk your broadband sucks.

  • kennykoalabear #Toddy’s friend Kenny and Sheila (@kennykoalabear) reported from Leeds, England

    @Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!

  • aliceproctor_ Ali (@aliceproctor_) reported from Brighouse, England

    @bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • shep26 David Sheppard (@shep26) reported

    @bt_uk awful customer retention team. 😡😡😡

  • L00sehead1 Steve Ayland (@L00sehead1) reported

    @BTBusiness @btbusinesscare Why is your business broadband so **** in Leamington Spa? I rarely get more than 1mbps

  • annerine123 Annerine Stratford-T (@annerine123) reported

    @bt_uk So a drunk driver hits electric and telephone pole down outside our house at midnight electric co puts in new pole within 2.5 hrs OPENREACH UK says will take 6 months thats whats called SERVICE in my opinion NOT SERVICE no internet or TV 6 months modern living WAKE UP OPENREACH

  • dyesi_d StepD (@dyesi_d) reported

    @bt_uk Absolutely atrocious service. Account should have ceased 12/7, even had email from BT in June to confirm. However account still current and now advised cease date will be 02/08. Spent hours since last weekend trying to get sorted but no luck at all.

  • CoopJeanette Jeanette Coop 💙 (@CoopJeanette) reported

    @bt_uk Just received email that we are receiving the min contracted speed to our house and the case has been closed. We didn’t instigate this. Engineers/Bots don’t find this so. Our problem is with the signal strength through the house. Please reopen. Please try again.

  • lexo6647 Acky (@lexo6647) reported

    Afternoon wasted waiting on BT upgrade for broadband. Not suitable and sold the wrong package. Try and sort? Not until they cancel at their end. Call back in a few days. No I won’t. @bt_uk **** service all round

  • LatexSexGod Have I Got Boos For You (@LatexSexGod) reported

    @bt_uk That definitely doesn’t help me as a deaf man 🙄

  • PatrickFieldin6 Patrick Fielding (@PatrickFieldin6) reported

    @bt_uk Hmm many thanks.. but usp of bt homehub is that its an integrated mesh system.. not restoring the disc mesh network feels like taking yr car to the garage and after repair having to fix all the passenger seats back in yourself? Will bear in mind.

  • farawayintime68 farawayintimevintage (@farawayintime68) reported

    @bt_uk broadband off no engineer for a week Very poor service

  • grant0s Grant McLean (@grant0s) reported

    @bt_uk How do I make a complaint regarding my account being closed