BT (British Telecom)

BT (British Telecom) Outage Report in Heckmondwike, Kirklees, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Heckmondwike come from postal codes WF16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heckmondwike, Kirklees, England 01/31/2026 11:10

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heckmondwike, Kirklees, England

The most recent BT (British Telecom) outage reports came from the following cities: Normanton, Halifax, Huddersfield, Batley, Cleckheaton, Barnsley, Leeds, Dewsbury, Bradford, Heckmondwike, Liversedge, Pudsey, Wakefield and Brighouse.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Internet
United KingdomNormanton Total Blackout
United KingdomNormanton Total Blackout
United KingdomHalifax Internet
United KingdomHuddersfield Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • LCWaterworth Lauren C. Waterworth (@LCWaterworth) reported from Halifax, England

    @WeAreOpenreach You have been contacted by my husband regarding this issue yet you have failed to respond. Please advise what further action we will need to take to get this issue fixed. #openreach #customerservice #bt_uk #britishtelecom

  • AlunPalmer Alun Palmer (@AlunPalmer) reported from Bradford, England

    @bt_uk Yes, still a problem. I just can't face another two hour phone call.

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

  • mbroadhead Martin (@mbroadhead) reported from Barnsley, England

    @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

  • sinoble simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • DavidWoodhead26 David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England

    @btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost

  • PeterThody Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

  • AlunPalmer Alun Palmer (@AlunPalmer) reported from Bradford, England

    @GaryLineker @Bundesliga_EN @btsport Laughter tracks are awful but this makes it so much better. Keep it.

  • timahad1 Tim Ahad (@timahad1) reported from Bradford, England

    @btsport so everybody is in the same boat during this pandemic and everyone is helping each other apart from @btsport who can't seem to cancel a simple subscription and even pass me to debt recovery over a debt that not only do I not owe, but is completely incorrect!

  • cleggy1966 Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • boujielou Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • charlieros1e Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England

    @BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!

  • Gag_N_Bone_Man Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England

    @lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • fladog82 mark flather 🏆 (@fladog82) reported from Brighouse, England

    Chris Sutton saying Fulham are already down!!!! 🥴 #Fulham #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ormeemily Emily Orme (@ormeemily) reported

    @bt_uk I am moving house and wish to take take my fibre connection with me. I know fibre is available but BT staff keep saying computer says no. My new address is known as 3 separate addresses. This is the problem. No-one will look into why this is, 5 phone calls and getting no-where.😡

  • aaronmjenks aaron (@aaronmjenks) reported

    It’s disgusting how @bt_uk and @OpenreachHelp treat people I’ve waited over 3 months to have a line fitted to my house took the day off work today to have it fitted and they don’t turn up and don’t even tell you there not coming.

  • franbinns eleanor binns (@franbinns) reported

    @bt_uk Have the engineers been working on this outage, since the 16th January? When was the complexity discovered?..it’s not good enough. My patience is wearing thin.

  • nickjby Nick Buckley (@nickjby) reported

    @bt_uk just arrived in Lisbon Portugal & have no cellular network. Forget “Roam Like Home” there’s nothing at any cost. Without finding a WiFi connection I’m stuffed. BT & EE should warn people about the lack of service when travelling in EU.

  • nickjby Nick Buckley (@nickjby) reported

    @bt_uk I saw that before I left. Trouble is it’s not true. BT mobile does not work in Portugal.

  • ChrisDeityUK Deity (@ChrisDeityUK) reported

    How can it be over 24hrs and the dreadful ******* sound, awful camera work and all round amateur production still hasn’t improved? @SeniorsDarts #WSDT @btsport

  • bealerDSB Jon Dea (@bealerDSB) reported

    @btsport @PhilTaylor I don't care you're darts audio is terrible KHZ audio. #fix

  • nickjby Nick Buckley (@nickjby) reported

    Just arrived in Lisbon, Portugal & my phone with @bt_uk #BTmobile BT mobile can’t pick up a local network. No roaming possible. No data, no calls or texts, nothing. How **** is that? The website says roam like home, they having a laugh. Bugger!

  • dino868 🏴󠁧󠁢󠁥󠁮󠁧󠁿Bev🇮🇪 (@dino868) reported

    @bt_uk Be interested to know this : If customers didn't actually "ORDER" the service why has it been forced onto them without discussion/choice!? 🤔 BT email : "Update on your Digital Voice service - ORDER No. : ****". BT website : "... when you place your ORDER for Digital Voice."

  • RamblingRunning The Rambling Runner🏃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RamblingRunning) reported

    And is if that wasn't bad enough, all the time that I'm trying to cancel my broadband, the service agent kept trying to upsell me on my phone package to get even more money out of me. Maybe @BTCare could have used the extra money on some customer service training for their staff