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BT (British Telecom)

BT (British Telecom) outages and service status in Normanton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Normanton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 11, 7:36 PM GMT+1.
  • 65% Internet (65%)
  • 16% Total Blackout (16%)
  • 9% Wi-fi (9%)
  • 7% Phone (7%)
  • 2% E-mail (2%)

The latest reports from users having issues in Normanton come from postal codes WF6 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Normanton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Normanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Normanton, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Pontefract, Normanton, Batley, Wakefield, Barnsley, and Liversedge.

CityProblem TypeReport Time
Leeds Internet 3 days ago
Pontefract Internet 3 days ago
Normanton Internet 3 days ago
Batley Internet 5 days ago
Batley Internet 6 days ago
Leeds Internet 8 days ago

Nearby cities with recent reports

Batley

2 recent signals

5 days ago
Leeds

1 recent signals

3 days ago
Pontefract

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Normanton, England

Latest outage, problems and issue reports in Normanton and nearby locations:

  • RamblingSailor
    Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • Ken_DeMange
    Adam J (@Ken_DeMange) reported from Leeds, England

    @leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.

  • richardmparr
    Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • RobertS66021134
    Leeds United memorabilia collector (@RobertS66021134) reported from Garforth, England

    @Hells4Heroes @bt_uk I’m with BT Helen.. & my Wifi was terrible at the time, they sent me out a new up to date router & boosters for free.. they can test the speed remotely for your Mum. I have worked in telecoms previously & they’re the best provider.

  • LeighNicholson
    Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    Get @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡

  • Jimmy81doog
    James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • PastPostPro
    Dan Walsh (@PastPostPro) reported from Dewsbury, England

    @bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

  • boujielou
    Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • Ant_Lock77
    🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • John16455622
    John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • Plunder_Prods
    Plundering Products (@Plunder_Prods) reported from Leeds, England

    Yo... @bt_uk your broadband sucks.

  • greggo_2
    Mark Gregory (@greggo_2) reported from Normanton, England

    @BTCare I don’t pay for @btsport due to an offer, rang to cancel only to be told I would be charged an early termination fee!!! #Unbelievable

  • MMatharoo
    Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

  • MMatharoo
    Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • simonhall1974
    Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

  • BigMirfUnit
    Big Mirf of The Argyle (@BigMirfUnit) reported from Mirfield, England

    @JamesWillScott @joshwhiteside @btsport Exact same issue. Dog bab.

  • markyp66
    Mark Pritchard (@markyp66) reported from Gildersome, England

    .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

  • ClubHarehills
    HAREHILLS PARK BOWLING CLUB (@ClubHarehills) reported from Leeds, England

    @bt_uk As already highlighted we have now spoken to Royal Mail they explained that they own the postal code system as they deliver letters across the country, because we don't have an access point for letters to be delivered we won't be added, quite rightly so. The issue is with @bt_uk

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • herbie963
    nicolas mcmillan (@herbie963) reported

    @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

  • ramnishkalsi
    Ramnish Kalsi (@ramnishkalsi) reported

    @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

  • adebariazeez
    Oluwatimilehin (@adebariazeez) reported

    @bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk

  • SimonMitch1956
    Simon Mitchell (@SimonMitch1956) reported

    @bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    @bt_uk I have now been branded as an abusive customer because I stayed my option the BT are idiots. I have abundant evidence to prove lies, incompetency and regulatory shortcomings. My service is still down and all you care about is hearing hurty words ... Try providing service!!!

  • scruffiness
    Sir Rob the skiving. #LBFB (@scruffiness) reported

    @BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!

  • _erikacx
    erika x (@_erikacx) reported

    @weblivz @bt_uk Got the exact same problem now

  • Ragingtaxpayer
    Scooby Miller (@Ragingtaxpayer) reported

    @bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.

  • KirsteenCampbel
    Kirsteen Campbell (@KirsteenCampbel) reported

    @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks