BT (British Telecom)

BT (British Telecom) Outage Report in Normanton, City and Borough of Wakefield, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Normanton come from postal codes WF6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Normanton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Normanton, City and Borough of Wakefield, England 12/13/2025 18:20

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Normanton, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Batley, Leeds, Normanton, Wakefield, Barnsley, Castleford, Mirfield, Pontefract and Dewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley E-mail
United KingdomLeeds Wi-fi
United KingdomNormanton Total Blackout
United KingdomWakefield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Normanton, England

Latest outage, problems and issue reports in Normanton and nearby locations:

  • kdebotia1 Karl Murthick (@kdebotia1) reported from Castleford, England

    Very poor from @NicolaAdamsOBE but she's been out for a while n the ring rust showed, better to come from her. @btsport

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.

  • BigMirfUnit Big Mirf of The Argyle (@BigMirfUnit) reported from Mirfield, England

    @JamesWillScott @joshwhiteside @btsport Exact same issue. Dog bab.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • PastPostPro Dan Walsh (@PastPostPro) reported from Dewsbury, England

    @bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

  • Plunder_Prods Plundering Products (@Plunder_Prods) reported from Leeds, England

    Yo... @bt_uk your broadband sucks.

  • Jimmy81doog James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

  • Sijones73 Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • jill_lyttle Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • kennykoalabear #Toddy’s friend Kenny and Sheila (@kennykoalabear) reported from Leeds, England

    @Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jimbopratt jim pratt (@jimbopratt) reported

    @bt_uk is down massive disconect in south east england

  • evecong 江伊芙 (@evecong) reported

    @bt_uk And again, my complaint call never happened even when I was told I would be called Sunday morning and now it’s Monday.

  • baeonice LOZLO (@baeonice) reported

    @bt_uk It's not something that can be fixed though. It's just the only connection you can offer me. Brand new apartment, moved away from the countryside to a town and I have slower Internet. Haven't had Internet this slow in over 10 years. What do you propose I do?

  • Andicurrie Andi Currie (@Andicurrie) reported

    Well @bt_uk have excelled yet again! After a month of lying to me about promised engineers and me explaining exactly what the issue is, they send an engineer out who cant do the work we need because it's not something he deals with! Classic.. 4 weeks to send the wrong engineer...

  • vickyj188 Vicky Johnston (@vickyj188) reported

    @george_carr8 @bt_uk No problem I’ve had many a sleepless night worrying my order was cancelled till I got the reply will be relieved when I finally get it

  • charlottegrime charlotte🥂 (@charlottegrime) reported

    @bt_uk no i am moving to virgin media because bt are awful. ciao.

  • melntone1 Mel (@melntone1) reported

    @bt_uk absolutely useless. NO CUSTOMER SERVICE. Been trying to cancel a contract for 2 weeks - no call back, no response from emails and no body answering phones - terrible & disgusting.

  • Snappersnap Matt (@Snappersnap) reported

    @bt_uk 24.99pm but if we can't fix your broadband problem in 30-days will give you £20 back you really must think your customers are the most stupid people in the world

  • akhan999 Amjid Khan (@akhan999) reported

    @btsport pretty sure I sent a text to cancel bt sport after my 3 month trial but it’s not been cancelled I hope I’m not going to get charged for this

  • lynnewilkins Lynne Wilkins Coaching & Cognitive Hypnotherapy (@lynnewilkins) reported

    @BTCare please can you supply an email address where I can obtain a copy of bills from the last tax year - can't find one on your website - just a phone number and person who answered couldn't help me.