BT (British Telecom)

BT (British Telecom) Outage Report in Normanton, City and Borough of Wakefield, England

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The latest reports from users having issues in Normanton come from postal codes WF6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Normanton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Normanton, City and Borough of Wakefield, England 02/20/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Normanton, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Normanton, Barnsley, Batley, Leeds, Pontefract, Dewsbury, Heckmondwike and Liversedge.

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City Problem Type Report Time
United KingdomNormanton Internet
United KingdomNormanton Internet
United KingdomBarnsley Internet
United KingdomBatley Internet
United KingdomBatley Phone
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Normanton, England

Latest outage, problems and issue reports in Normanton and nearby locations:

  • Gag_N_Bone_Man Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England

    @lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • mbroadhead Martin (@mbroadhead) reported from Barnsley, England

    @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

  • charlieros1e Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England

    @BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!

  • jill_lyttle Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • Sijones73 Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • BigMirfUnit Big Mirf of The Argyle (@BigMirfUnit) reported from Mirfield, England

    @JamesWillScott @joshwhiteside @btsport Exact same issue. Dog bab.

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • PeterThody Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

  • boujielou Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • DavidWoodhead26 David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England

    @btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost

  • sinoble simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinLang Justin Lang (@JustinLang) reported

    @ALANMYERSMEDIA @PaulClews2 @bt_uk Have avoided BT retail for the last 20 years. Now with Zen - cant fault them, UK based, excellent customer service. You'd still have to deal with OpenReach with the install, which may still be an issue from what I can see?

  • Climbingdude Philip Lawrence (@Climbingdude) reported

    @bt_uk As I said, your online complaints form is not working - try the link yourself. Please let me know an email address.

  • keithhide Keith Hide (@keithhide) reported

    15 years ago I left @bt_uk because they were awful. Decided to give them another go & switch back & have instantly regretted my decision. Failed installation yesterday, no contact from BT. Today a message saying I have to wait until tomorrow for news. #nophone #nobroadband #notv

  • Kez_Starrr Princess Consuela Bananahammock (@Kez_Starrr) reported

    @bt_uk I am a new customer, just had my equipment delivered but now you're asking me to send it back, can anyone tell me why?

  • shorty0205 Nicola Taylor (@shorty0205) reported

    @bt_uk Yes and it seems noone is willing to offer any help unless I upgrade and pay another £13 a month

  • BenHarvell Ben Harvell (@BenHarvell) reported

    Now at almost a month without internet thanks to @bt_uk. Talking to customer service makes me feel as if I’ve done something wrong when my only crime is to sign a contract to pay hundreds of pounds per year for, thus far, no service. Am completely out of ideas and exhausted.

  • Climbingdude Philip Lawrence (@Climbingdude) reported

    @bt_uk No. I wish to submit a complaint in writing, please advise how to do that now you've taken the form down from the website.

  • Ade64061376 Ade (@Ade64061376) reported

    @ALANMYERSMEDIA @bt_uk BT came to our road, replaced the pole and never put the internet cables/phone lines back to the houses, took a week to get them to do that. Guy turns up to connect the line pushes in past my wife (critically extremely vulnerable) saying easier from in here. Now with Sky.

  • fionn_d2 Fionn Dobell (@fionn_d2) reported

    @bt_uk bt smart hub 2 was flashing purple last night. Woke up this morning and its solid orange. Reset the hub hasnt helped. Tried your troubleshooting "connect a device and go on internet" but nothing happens. Any help?

  • ALANMYERSMEDIA Alan Myers (@ALANMYERSMEDIA) reported

    @iamrobhardy @bt_uk Sad really I guess but you maybe right, as I say I’ve had some really good people try to solve the issue but still it remains nearly two months on