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BT (British Telecom)

BT (British Telecom) outages and service status in Normanton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Normanton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 2, 7:28 AM GMT+1.
  • 60% Internet (60%)
  • 14% Total Blackout (14%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)
  • 6% E-mail (6%)

The latest reports from users having issues in Normanton come from postal codes WF6 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Normanton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Normanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Normanton, England

The most recent BT (British Telecom) outage reports came from the following cities: Batley, Normanton, Liversedge, Barnsley, Leeds, Pontefract, Wakefield, and Dewsbury.

CityProblem TypeReport Time
Batley Internet 6 hours ago
Batley Phone 2 days ago
Batley Wi-fi 2 days ago
Batley Internet 2 days ago
Normanton Wi-fi 3 days ago
Batley Internet 5 days ago

Nearby cities with recent reports

Batley

10 recent signals

6 hours ago
Leeds

2 recent signals

6 days ago
Liversedge

1 recent signals

6 days ago
Barnsley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Normanton, England

Latest outage, problems and issue reports in Normanton and nearby locations:

  • BenWFinch91
    BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone

  • Ant_Lock77
    🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

  • JoMcArdle13
    Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

  • jamieklufc
    Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • MMatharoo
    Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • Jimmy81doog
    James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • TagCraigy
    Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • sinoble
    simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • CouncillorGwen
    Councillor Gwen Lowe (@CouncillorGwen) reported from Dewsbury, England

    PLEASE BE AWARE OF SCAM! Just answered a phone call from a nice man telling me that there are problems with my @bt_uk broadband speed? Kept him talking as long as I could without sharing any personal information. Obviously it’s a scam as I’m not with BT!

  • boujielou
    Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

  • greggo_2
    Mark Gregory (@greggo_2) reported from Normanton, England

    @BTCare I don’t pay for @btsport due to an offer, rang to cancel only to be told I would be charged an early termination fee!!! #Unbelievable

  • PastPostPro
    Dan Walsh (@PastPostPro) reported from Dewsbury, England

    @bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

  • Julienothidden
    Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England

    @bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation

  • simonhall1974
    Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

  • dcarroll100
    Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

  • markyp66
    Mark Pritchard (@markyp66) reported from Gildersome, England

    .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

  • Ant_Lock77
    🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • mbroadhead
    Martin (@mbroadhead) reported from Barnsley, England

    @bt_uk internet down for the 3rd time in a month! Hope this is going to be resolved and hopefully some kind of refund

  • ClubHarehills
    HAREHILLS PARK BOWLING CLUB (@ClubHarehills) reported from Leeds, England

    @bt_uk We were unable to order online so did as instructed and called up so have no idea how it was set up, the issue is we should have been told from the beginning, and even so if we can't get registered with RM we can't have broadband 🤯

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

  • ThisisSaffers
    thisissaffers (@ThisisSaffers) reported

    @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

  • DomusCaligari
    DomJo (@DomusCaligari) reported

    @RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.

  • johnconner05
    john conner (@johnconner05) reported

    @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

  • Global_Mongrel
    Global_Mongrel (@Global_Mongrel) reported

    Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

  • sharpy741
    @sharpy74 (@sharpy741) reported

    @martinintune @bt_uk Do you have any local alternative? I’m baffled why people pay BT for poor service at inflated prices. There are so many new Fibre providers now offering a better service at much lower prices. The days of BT’s monopoly and ridiculous Line Rental charges are thankfully, over.

  • BikerBerni
    Berni (@BikerBerni) reported

    @bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised

  • JackStocker95
    Jack Stocker (@JackStocker95) reported

    @BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

  • badshelley
    Shelley Squire (@badshelley) reported

    @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?