BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England
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The latest reports from users having issues in Castleford come from postal codes WF10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (12%)
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Phone (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Dewsbury, Castleford, Wakefield and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Dewsbury |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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💜💪🏻LOU LOU💜💪🏻
(@LouiseGomerson) reported
from
Hambleton, England
Absolutely fuming😡 @bt_uk closed complaint no.3(even though 1&2 are the same unresolved complaints that for some reason you keep closing rather than resolving)despite being customers with "impairments"(as you wrongly call it in my opinion) you still dont seem to want to help
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Sam
(@samsamsamsam92) reported
from
Leeds, England
@aliogg_77 @btsport The Saturday blackout was brought in 50 years ago and doesn’t show any benefit these days - in fact the EFL themselves have been campaigning to get it scrapped. On the FA cup point, little old Manchester United the live game tonight, sure the 900k in TV money will do them good.
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Paul D
(@PaulInDewsbury) reported
from
Dewsbury, England
@bt_uk I've never been able to access it. If I log in via the my bt app. It shows my account number, the my products page works, but billing and usage has never worked for me.
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Paul D
(@PaulInDewsbury) reported
from
Dewsbury, England
@bt_uk Yes it's all setup. I can sign in via the my bt app using my bt ID.
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HAREHILLS PARK BOWLING CLUB
(@ClubHarehills) reported
from
Leeds, England
@bt_uk As already highlighted we have now spoken to Royal Mail they explained that they own the postal code system as they deliver letters across the country, because we don't have an access point for letters to be delivered we won't be added, quite rightly so. The issue is with @bt_uk
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HAREHILLS PARK BOWLING CLUB
(@ClubHarehills) reported
from
Leeds, England
@bt_uk We were unable to order online so did as instructed and called up so have no idea how it was set up, the issue is we should have been told from the beginning, and even so if we can't get registered with RM we can't have broadband 🤯
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@btsportfootball @btsport sort your ****** stream out!!! Never have an issue with Amazon prime or Netflix which I pay way less for
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Leeds United memorabilia collector
(@RobertS66021134) reported
from
Garforth, England
@Hells4Heroes @bt_uk I’m with BT Helen.. & my Wifi was terrible at the time, they sent me out a new up to date router & boosters for free.. they can test the speed remotely for your Mum. I have worked in telecoms previously & they’re the best provider.
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
The @btsport app is absolutely crap. Extortionate monthly cost for something that’s so so poor
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Big Leigh Nicholson
(@LeighNicholson) reported
from
Garforth, England
Get @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@btsport your streaming app on my tv is absolutely crap, keeps going off on my 300Mb broadband service. Not good enough for £25 per month. What am I paying for?
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Lord Mike Of The Tsetse Flies💙💙
(@mike_leckenby) reported
from
Leeds, England
@CockertonMark @bt_uk Crap… & rip off… full stop
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Councillor Gwen Lowe
(@CouncillorGwen) reported
from
Dewsbury, England
PLEASE BE AWARE OF SCAM! Just answered a phone call from a nice man telling me that there are problems with my @bt_uk broadband speed? Kept him talking as long as I could without sharing any personal information. Obviously it’s a scam as I’m not with BT!
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Yorkie
(@Aaronparky) reported
from
South Milford, England
@btsport never guess who Lucy supports OMG fed up of hearing her going on about Man Utd and slot is total rubbish
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Adam J
(@Ken_DeMange) reported
from
Leeds, England
@leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
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Jo McArdle
(@JoMcArdle13) reported
from
Wakefield, England
@bt_uk do you have a contact email/phone number regarding issues with your internet?
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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Mark Pritchard
(@markyp66) reported
from
Gildersome, England
.@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Harris
(@RichCmiHarris) reported
@btbusinesscare how do I process a complaint please.
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ADHD Will 🇺🇦 #FBPE #BLM 🇺🇦
(@adhdiwill) reported
@btbusinesscare I think the problem is you say you want us to lock in a better deal, by renewing our contract, but you’re accidentally showing us the deals only available to new customers. Who am I supposed to complain to about this? Is it ofcom? Trading standards?
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Delna
(@Delna1234) reported
@jonesrachelann @btbusinesscare @Keir_Starmer Just occurred to me that I’ve heard of a number of people having problems with O2 and Virgin. All having difficulty with problems re getting through to call centres . O2 keep saying caller failed the security test until they threatened complaint
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Jim Morrison
(@jim_morrison123) reported
@jonesrachelann @btbusinesscare Hi Rachel Did you get it sorted? We are in the same boat. The sales are great but then the technical support in India is useless. We are on the 7th week and its still not working. I think I have made 40-50 calls in total and its still not working.
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Dave Goodhand
(@Dave_Goodhand) reported
@btbusinesscare Hi I work for a local council, I'm trying to help a customer with an address for some stables, BT say they need an address for a connection, but stables aren't something which Royal Mail would issue an address to, How does BT deal with these situations? Thanks
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Alex Usher
(@Alex250175) reported
Good Morning @btbusinesscare, Have sent a DM but had no response, would like to close out this fairly simple issue quickly please.
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OriginalCrackfox
(@SteveGrange77) reported
Our Internet went off on 21st June, service finally restored on 10th July. 09:27 this morning - major service outage in the area.... Oh dear @bt_uk / @BTCare, not a great experience at all....
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Keya Sadrnia
(@SadrniaK) reported
@EE/@bt_uk/@BTCare-We moved my elderly parents to Digital Voice. Now we cannot switch the voicemail feature off. Why can you not add the ability to switch this feature off, especially for the elderly? They cannot work Voicemail in the upper 80’s. Help create the ability to action
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Phil
(@dr_phil_ok) reported
@btbusinesscare Tried this. No further forward. @WeAreOpenreach are apparently swtiching off our 300mbps service and have rolled out fibre to all but ten house in my area so the only option is a 75% downgrade. They have no idea when our sevice will be dropped, no idea when we will get fibre....
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Jane Stevens
(@jane_stevens7) reported
@bt_uk @BTCare raised complaint with @bt_uk yesterday return call due today before 1.30pm for update…..Guess what ….. failed again to call ! Poorly run service time to cancel #nowtv #Bt #EE