BT (British Telecom)

BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castleford, City and Borough of Wakefield, England 10/09/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Batley, Normanton, Leeds and Dewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomNormanton Wi-fi
United KingdomBatley Internet
United KingdomBatley E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • Aaronparky Yorkie (@Aaronparky) reported from South Milford, England

    @btsport never guess who Lucy supports OMG fed up of hearing her going on about Man Utd and slot is total rubbish

  • Ken_DeMange Adam J (@Ken_DeMange) reported from Leeds, England

    @leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.

  • alfiedoody7 T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England

    @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

  • LeighNicholson Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    Get @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡

  • ClubHarehills HAREHILLS PARK BOWLING CLUB (@ClubHarehills) reported from Leeds, England

    @bt_uk We were unable to order online so did as instructed and called up so have no idea how it was set up, the issue is we should have been told from the beginning, and even so if we can't get registered with RM we can't have broadband 🤯

  • mike_leckenby Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @CockertonMark @bt_uk Crap… & rip off… full stop

  • ClubHarehills HAREHILLS PARK BOWLING CLUB (@ClubHarehills) reported from Leeds, England

    @bt_uk As already highlighted we have now spoken to Royal Mail they explained that they own the postal code system as they deliver letters across the country, because we don't have an access point for letters to be delivered we won't be added, quite rightly so. The issue is with @bt_uk

  • prysds Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @btsportfootball @btsport sort your ****** stream out!!! Never have an issue with Amazon prime or Netflix which I pay way less for

  • markyp66 Mark Pritchard (@markyp66) reported from Gildersome, England

    .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

  • craigieboy007 Craig (@craigieboy007) reported from Knottingley, England

    @btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche

  • RobertS66021134 Leeds United memorabilia collector (@RobertS66021134) reported from Garforth, England

    @Hells4Heroes @bt_uk I’m with BT Helen.. & my Wifi was terrible at the time, they sent me out a new up to date router & boosters for free.. they can test the speed remotely for your Mum. I have worked in telecoms previously & they’re the best provider.

  • CouncillorGwen Councillor Gwen Lowe (@CouncillorGwen) reported from Dewsbury, England

    PLEASE BE AWARE OF SCAM! Just answered a phone call from a nice man telling me that there are problems with my @bt_uk broadband speed? Kept him talking as long as I could without sharing any personal information. Obviously it’s a scam as I’m not with BT!

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    The @btsport app is absolutely crap. Extortionate monthly cost for something that’s so so poor

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • JoMcArdle13 Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

  • jimmywood3107 James319 (@jimmywood3107) reported from Dewsbury, England

    @TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @btsport your streaming app on my tv is absolutely crap, keeps going off on my 300Mb broadband service. Not good enough for £25 per month. What am I paying for?

  • PaulInDewsbury Paul D (@PaulInDewsbury) reported from Dewsbury, England

    @bt_uk Yes it's all setup. I can sign in via the my bt app using my bt ID.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KelliPacham kelli packham (@KelliPacham) reported

    Is anyone else having any problems with @bt_uk ? Been trying for an hr to get on the internet with my ipad and nothing abd when i check my tv it’s not even bringing my apps up?

  • purple766 Wayne Thomson (@purple766) reported

    @Eurosport_UK James Toseland amazing rider but poor commentator, btsport ditched him, sorry but he spoils the racing 😔

  • MAW_H MAW Holmes (@MAW_H) reported

    @bt_uk One week ago a truck backed into the telegraph pole. The same day, engineers took down the hazardous bit, & disconnected all of the landlines. Since then a steady stream of engineers have arrived to look at the remains, scratch their heads, & go away again.

  • KentITsupport Computer Rescue Ltd (@KentITsupport) reported

    Absolute joke of a company @bt_uk . Here we are another 5 days later and STILL NO INTERNET, no follow up, no customer care call, nothing. How on earth are you even still in business? Honestly, if there is a telecoms company out there that can assist, please feel free to contact.

  • bobbychariot ⚫ Tony Clifton (@bobbychariot) reported

    Yet again @virginmedia can't deal with me over the phone, telling me to call back on Friday. Yet again, being charged for a service I'm not even using any more, having had @bt_uk fibre up and running for the last ten days. Pathetic, frankly - although I guess it's a good earner..

  • foxylady283 rachael walsh (@foxylady283) reported

    @bt_uk This is disgraceful. You’ve been charging me for BT sport and I haven’t been made aware of it and I don’t even use it! I cancelled it on my last contract! Your operator hung up on me as well. Your customer service is absolutely shocking, wouldn’t recommend you to anyone!!!

  • SwaledaleMutton Swaledale Mutton Co. (@SwaledaleMutton) reported

    @EE service checker still saying "We are aware of a problem with this site" after 5 days. They cannot tell me more because I am a @bt_uk mobile customer, even though it uses their mast. BT cannot answer as it is an EE mast. I just want to make phone calls...

  • dpen80 🌙🚀 (@dpen80) reported

    @bt_uk Can someone assist me pls with a billing issue . Spent 5 weeks in hospital & come out to a late payment charge and “credit control “ charge . I’d informed yourselves I was in hospital and would pay as soon as i was home & was assured no charges would be added yet they have

  • MAW_H MAW Holmes (@MAW_H) reported

    @bt_uk The entire road have. Often. Some have even been told it’s fixed despite the unattached wires and lack of pole. Also - when a team of BT engineers turn up, take down the wires, and the pole, it ought to be reasonable to assume BT are “aware” of it.

  • Hedgewytch Hedgewytch (@Hedgewytch) reported

    @bobbychariot @virginmedia @bt_uk Cancel your direct debits.