BT (British Telecom)

BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castleford, City and Borough of Wakefield, England 08/29/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Normanton, Batley, Dewsbury, Leeds, Pontefract, Wakefield, Tadcaster and Castleford.

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City Problem Type Report Time
United KingdomNormanton Internet
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBatley Wi-fi
United KingdomBatley Wi-fi
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

  • sinoble simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • Gag_N_Bone_Man Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England

    @lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • PeterThody Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • DavidWoodhead26 David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England

    @btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost

  • charlieros1e Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England

    @BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • jamieklufc Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • boujielou Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • Sijones73 Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • John_doherty15 John Doherty (@John_doherty15) reported

    @bt_uk what is up with your broadband tonight. Major outage yet in Northern Ireland, yet no heads up until you go searching through your painful app/system. Poor customer service.#btoutage #poorcustomerservice

  • spoonrmicroblog Martin Spooner (@spoonrmicroblog) reported from Luton, England

    @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

  • UKPhillies UK Phillies (@UKPhillies) reported

    @tpilla @btsport Yep poor from BT!!! Now on WIP audio

  • BayleyPantlin Bayley (@BayleyPantlin) reported

    @ksumnole___ @btsportufc @btsport Exact same issue. Shite company

  • willyd1984 ***** dunlop (@willyd1984) reported

    @norman2390 @btsport That and the fact the co main event was never really a fight!

  • wildxse7en ワイルドセブン (@wildxse7en) reported

    @btsport i paid my subscription to watch the ufc tonight and it cut off after the prelims and your customer service didnt do ****. give me my £25 back.

  • AnnabelBeeforth Annabel Beeforth (@AnnabelBeeforth) reported

    @bt_uk Hi, I have been impressed with BT so far, you guys have arranged a 'Halo' wifi backup to be sent Monday. Just hope it works. Wifi is still down due to the fallen tree & we've been advised it will be back Wednesday latest. Thank you.

  • discodeebs Deebs (@discodeebs) reported

    Five days since @bt_uk were supposed to install broadband. Endless phone calls, broken promises and verifiable lies across 8 customer support team members later we still are without internet. As someone working from home, they are endangering my job. Disgraceful. Pathetic.

  • ksumnole___ Nole (@ksumnole___) reported

    When you buy UFC PPV and can’t even watch it easily on a TV… I’ve just paid £19.99 to watch it on my phone. Stupid is an understatement. @btsportufc @btsport

  • Mikegoose1969 michael goosetree (@Mikegoose1969) reported

    @btsport #UFC282 You greedy bastard's, a huge monthly subscription is not enough for u guys. Every dumb idiot who pays u for something that we have already paid for is stupid. I will not be renewing my subscription. In a time of hardship you show your true colours. #leaveBT