BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Dewsbury, Leeds, Wakefield, Pontefract, Batley and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury |
||
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Wakefield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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Public Miss Smith
(@Julienothidden) reported
from
Skelmanthorpe, England
@bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation
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Jamie Kershaw
(@jamieklufc) reported
from
Pontefract, England
@AnthonyWyorks @btsport Use a mates login
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Graeme Rayner
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
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Sam Fray
(@boujielou) reported
from
Leeds, England
@bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Johnathan Alexander Zemlik
(@JohnathanZemlik) reported
from
Wakefield, England
@bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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James319
(@jimmywood3107) reported
from
Dewsbury, England
@TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.
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Peter Thody
(@PeterThody) reported
from
Leeds, England
@bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
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simon noble
(@sinoble) reported
from
Middlestown, England
@btsport worst commentary on a football game for years wolves v Bournemouth #amatuers
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Charlsella Bielsenberg 💛💙
(@charlieros1e) reported
from
Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
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David Peter Woodhead
(@DavidWoodhead26) reported
from
Leeds, England
@btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Chris O'Toole
(@snorlaxotoole) reported
from
Leeds, England
@bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Robinson
(@probinson83) reported
@bt_uk why has my broadband not been reconnected? It was supposed to happen on Monday…no-one has called me back since yesterday…dreadful customer service
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Sam Knight
(@Samisthebest) reported
@TalkTalk @virginmedia @bt_uk Ah, 2 hours elapsed and still no reply.. Absolutely sounds like you're here to help!
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SK43300
(@sk43300) reported
@bt_uk I think its not about their skin colour it's just because they missed penalties and as someone already mentioned if the other "white" guys missed penalty it will be the same reaction. Please don't make them as a hero's or use stupid BLM cos it's wrong. They just fu.ked up.
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Lyn #FBPE #3.5%🍷☕️🍰 🌍
(@somebod62718000) reported
Still, after a month @bt_uk you have not resolved the issue with my father’s broadband so they are unable to watch tv. I am exhausted with repeatedly phoning you and nothing gets resolved. Utterly appalling. My parents are 90 years old and housebound yet you treat them this way.
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David Michael 🍺 💥
(@DaveML01) reported
@bt_uk Thanks for that, but the issue is the App. Our Moniter works fine but wnen I use the app it has stopped working I've tried different devices (Tablet /Phone) with the same error message.
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David Michael 🍺 💥
(@DaveML01) reported
@shannichapstick @bt_uk It has to be an App issue
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Matthew Wellings
(@WellingsMatt) reported
Looks like telephone scammers are using information @bt_uk are openly leaking about their customers to convince those customers that they work for @bt_uk. They use the "Forgotten your login details?" page to get information about the customer's email address.
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Tom Wilson
(@TommWilsonn) reported
@bt_uk Has the worst customer service I've ever had to deal with. They have caused me and my partner so much stress it's un real. Extremely unhappy customer
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HayleyTabasso
(@HTabasso) reported
Trying to contact @BTBusiness for 2 weeks! Emails, phone calls! No answer!!! Absolute joke. Worst customer ’service’ I’ve ever experienced. Overcharging us again! Never responding, line now working, internet not working! Do NOT use BT @bt_uk @BTGroup
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Vyvyan Toms
(@VyvToms) reported
@bt_uk Does the EE unit come with an external antenna? We have a femtocell for our BT mobile service so unless the EE unit has a much higher gain than a normal mobile it is unlikely to function. No broadband also means no mobile service.