BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
E-mail (12%)
-
Phone (9%)
-
Total Blackout (5%)
-
TV (2%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Dewsbury, Wakefield, Pontefract, Batley, Tadcaster and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
TV | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
-
Jamie Kershaw
(@jamieklufc) reported
from
Pontefract, England
@AnthonyWyorks @btsport Use a mates login
-
BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone
-
Graeme Rayner
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.
-
John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
-
Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
-
Johnathan Alexander Zemlik
(@JohnathanZemlik) reported
from
Wakefield, England
@bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!
-
Charlsella Bielsenberg 💛💙
(@charlieros1e) reported
from
Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
-
Jill Lyttle
(@jill_lyttle) reported
from
East Ardsley, England
@btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks
-
Peter Thody
(@PeterThody) reported
from
Leeds, England
@bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.
-
BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.
-
Sam Fray
(@boujielou) reported
from
Leeds, England
@bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.
-
David Peter Woodhead
(@DavidWoodhead26) reported
from
Leeds, England
@btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost
-
Jess Meyer
(@Jessmeyer88) reported
from
Leeds, England
@bt_uk is there issues in Ls9 with WiFi
-
BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky
-
simon noble
(@sinoble) reported
from
Middlestown, England
@btsport worst commentary on a football game for years wolves v Bournemouth #amatuers
-
🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
-
David
(@D4vid_w) reported
from
Middlestown, England
@ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.
-
Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
-
🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
-
Simon Jones
(@Sijones73) reported
from
Castleford, England
So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Paulette Peake
(@PaulettePeake) reported
@bt_uk broadband down at CH66 in Ellesmere Port is this a known issue?
-
Sarah Briggs
(@sarah2572) reported
@Pidgeos @btsport Loved Football Italia on a Saturday morning! I supported Juventus for Gianluca Vialli. Who did you support?
-
Frazer “Crisps: Their part in my downfall” Lee
(@frazer_lee) reported
Hey @bt_uk Broadband is down for my entire village but when neighbours call you, they were just asked to restart their hubs? We think a line is down to the village after the storm rather than just a household problem.
-
Snowmonkey961
(@SMonkey961) reported
@bt_uk hi, can you provide any update on the outage in the TN20 area? My BT just says the fault was reported on Friday but no updates seem to be available anywhere
-
Shamila Younis
(@ShamilaYounis) reported
@bt_uk Hi there, I am trying to make a payment to my account, when calling I have been told my account can’t be found. I am trying to log via the apps and my details are not recognised. Service has been cut off please help
-
Lou Everett
(@lou_everett1) reported
I received a number from @bt_uk to check up on a broadband fault that we’ve had since Fri. It helpfully informed me that there were no faults with any broadband! I’m not expecting miracles but some information on the fault and what’s being done to fix it would be useful!
-
Katherine
(@KatGoulder) reported
@bt_uk - can you let us know when broadband is due to be fixed? It’s been out for over 24 hours. We tried to report on phone yesterday but we’re on hold for over an hour. We live in a reception black spot and totally rely on our broadband service
-
Leyla A
(@LeylaA51273591) reported
@bt_uk Terrible customer service this morning I've decided to end my contract after 25 years, well done to Hayley 👏👏
-
james cobb
(@jamescobb22) reported
@bt_uk Says there’s an issue in the area but no date of when it will be fixed!
-
Ben Saunders
(@BSaundersSport) reported
@virginmedia I've made a complaint to you. Can you please get in touch with @btsport to find out why it happened and to make sure it doesn't happen again?