BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Normanton, Batley, Leeds, Pontefract, Wakefield, Castleford and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Normanton |
Internet | |
| Batley |
Wi-fi | |
| Normanton |
Internet | |
| Leeds |
Wi-fi | |
| Normanton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
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Mark Pritchard
(@markyp66) reported
from
Gildersome, England
.@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you
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Paul D
(@PaulInDewsbury) reported
from
Dewsbury, England
@bt_uk I've never been able to access it. If I log in via the my bt app. It shows my account number, the my products page works, but billing and usage has never worked for me.
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@btsport your streaming app on my tv is absolutely crap, keeps going off on my 300Mb broadband service. Not good enough for £25 per month. What am I paying for?
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Lord Mike Of The Tsetse Flies💙💙
(@mike_leckenby) reported
from
Leeds, England
@CockertonMark @bt_uk Crap… & rip off… full stop
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HAREHILLS PARK BOWLING CLUB
(@ClubHarehills) reported
from
Leeds, England
@bt_uk As already highlighted we have now spoken to Royal Mail they explained that they own the postal code system as they deliver letters across the country, because we don't have an access point for letters to be delivered we won't be added, quite rightly so. The issue is with @bt_uk
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Sam
(@samsamsamsam92) reported
from
Leeds, England
@aliogg_77 @btsport The Saturday blackout was brought in 50 years ago and doesn’t show any benefit these days - in fact the EFL themselves have been campaigning to get it scrapped. On the FA cup point, little old Manchester United the live game tonight, sure the 900k in TV money will do them good.
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Paul D
(@PaulInDewsbury) reported
from
Dewsbury, England
@bt_uk Yes it's all setup. I can sign in via the my bt app using my bt ID.
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
The @btsport app is absolutely crap. Extortionate monthly cost for something that’s so so poor
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Councillor Gwen Lowe
(@CouncillorGwen) reported
from
Dewsbury, England
PLEASE BE AWARE OF SCAM! Just answered a phone call from a nice man telling me that there are problems with my @bt_uk broadband speed? Kept him talking as long as I could without sharing any personal information. Obviously it’s a scam as I’m not with BT!
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Jo McArdle
(@JoMcArdle13) reported
from
Wakefield, England
@bt_uk do you have a contact email/phone number regarding issues with your internet?
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Adam J
(@Ken_DeMange) reported
from
Leeds, England
@leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.
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HAREHILLS PARK BOWLING CLUB
(@ClubHarehills) reported
from
Leeds, England
@bt_uk We were unable to order online so did as instructed and called up so have no idea how it was set up, the issue is we should have been told from the beginning, and even so if we can't get registered with RM we can't have broadband 🤯
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Leeds United memorabilia collector
(@RobertS66021134) reported
from
Garforth, England
@Hells4Heroes @bt_uk I’m with BT Helen.. & my Wifi was terrible at the time, they sent me out a new up to date router & boosters for free.. they can test the speed remotely for your Mum. I have worked in telecoms previously & they’re the best provider.
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Yorkie
(@Aaronparky) reported
from
South Milford, England
@btsport never guess who Lucy supports OMG fed up of hearing her going on about Man Utd and slot is total rubbish
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@btsportfootball @btsport sort your ****** stream out!!! Never have an issue with Amazon prime or Netflix which I pay way less for
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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Big Leigh Nicholson
(@LeighNicholson) reported
from
Garforth, England
Get @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡
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💜💪🏻LOU LOU💜💪🏻
(@LouiseGomerson) reported
from
Hambleton, England
Absolutely fuming😡 @bt_uk closed complaint no.3(even though 1&2 are the same unresolved complaints that for some reason you keep closing rather than resolving)despite being customers with "impairments"(as you wrongly call it in my opinion) you still dont seem to want to help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brenna Bo Benna
(@brennananana) reported
@bt_uk thanks. any idea why the hybrid connection isn’t kicking in when the broadband goes down?
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Betty McNeal Ray
(@missbetsy46) reported
@claireabella21 @bt_uk Support wasn't helpful when I was hacked until someone recommended @lardygod07919 who recovered my account in less than an hour, he's a genius on Twitter You try to give him a text 👍
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Brenna Bo Benna
(@brennananana) reported
argh! recently got @bt_uk hybrid connect because our broadband cuts out LOADS but for some reason it’s not working 🙄 i just wanna watch the #LokiFinale damnit! 😭 #naeinternetmate
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Atlas Recruitment
(@atlas_contact) reported
@btbusinesscare you HAVE to get a better customer service system. Over the last 6 years I have had nothing but nightmare service from you! 4 calls today to try and get through to the right team & it's obstruction after obstruction while being fobbed off every time by lazy people!
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andrea lerner
(@andrealerner) reported
@bt_uk Hi I am trying to find out what is happening in DM's with my mother's phone but nobody is replying to me. I was told a divert had been put on her phone to her mobile but her landline phone still rings out and now her mobile is playing up which I presume is down to the divert.
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𝔒𝔯𝔶𝔵 ℜ𝔬𝔭𝔢𝔰
(@OryxRopes) reported
@bt_uk Your Routers are genuinely terrible, they drop singnal all the time, we pay for 60mbps and get 20 for £50-£60 a month. I don't know if it's something to do with the line but hopefully an actual competent router will fix my problem.
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Dan Dan
(@obe1danobe) reported
@bt_uk Hi BT. I'm trying to get a firm date for fibre to the home installation. I ordered on 8th July and was given a provisional date of 21st July. It's still not confirmed and I need to book the time off. Can you help?
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b
(@virginandchad) reported
@bt_uk internet is down and stuck on an orange light. tried everything to reset it but it’s still not working. what do i do
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Danny Sayer
(@dannysayer) reported
@bt_uk Can I cancel a open order and go back to FTTC
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Andrei Carausu
(@AndreiDanCaraus) reported
@bt_uk @bt_uk I tried my best but really loosing my patience now. I've spent over 6 hours not exaggerating on the phone. Every time someone new, my orders keep getting cancelled, 4 of them so far. Been waiting for 3 weeks, no internet. Please can I get some help?