BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Wakefield, Dewsbury, Castleford, Pontefract and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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Peter Thody
(@PeterThody) reported
from
Leeds, England
@bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.
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Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
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Sam Fray
(@boujielou) reported
from
Leeds, England
@bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.
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Jill Lyttle
(@jill_lyttle) reported
from
East Ardsley, England
@btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
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simon noble
(@sinoble) reported
from
Middlestown, England
@btsport worst commentary on a football game for years wolves v Bournemouth #amatuers
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David Peter Woodhead
(@DavidWoodhead26) reported
from
Leeds, England
@btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost
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Graeme Rayner
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
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Chris O'Toole
(@snorlaxotoole) reported
from
Leeds, England
@bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Jamie Kershaw
(@jamieklufc) reported
from
Pontefract, England
@AnthonyWyorks @btsport Use a mates login
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David
(@D4vid_w) reported
from
Middlestown, England
@ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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Johnathan Alexander Zemlik
(@JohnathanZemlik) reported
from
Wakefield, England
@bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!
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Simon Jones
(@Sijones73) reported
from
Castleford, England
So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!
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Charlsella Bielsenberg 💛💙
(@charlieros1e) reported
from
Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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rocktwitch
(@rocktwitch) reported
@bt_uk @BrianHo98456233 I’m having a similar problem!
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Jessica
(@jess_reeves97) reported
@bt_uk @WeAreOpenreach @OpenreachHelp appalling customer service from BT. Left without internet so unable to work from home during lockdown. Promised a BT hub twice by 2 members of staff. No internet now for 10 days and BT are not helping us get back online!
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✨Wear a mask✨
(@ReginaPhalan9e) reported
@bt_uk Our internet in the NE6 area has been down since 12:30 13/01/2021, Do you have any updates?
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Sandjcleaning
(@sandjcleaning) reported
@bt_uk have a few issues with account. I upgraded but now my download speeds have been reduced I’m now paying for something I didn’t order. I also should have a previous complaint open from when you charged me £400 for an incorrect bill, I still have not had this sorted out
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Ashok Thalagavara
(@AThalagavara) reported
@bt_uk @btsport BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met
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Arjay #FBPE 🇪🇺🔶
(@RickyWise86) reported
@bt_uk Any information about the outage in Telford TF2 area?
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Ricky Bowman
(@rickyb86) reported
@bt_uk Hi Elaine, yes. Connection has just been down once again. This is 3-4 times a day it goes off then comes back on.
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Ashok Thalagavara
(@AThalagavara) reported
@bt_uk @EE BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met
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MTsack TV
(@MTsackTV) reported
@bt_uk OI British Telecom WHY i keep getting shockingly bad speed in 2021? Why getting slower every year? Why we are still customers that pay £60per month after 40 years? @elonmusk @StarlinkPage Isnt BT like lambs to the slaughter for you? Please hurry and save the UK internet
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Allen Heard
(@AllenHeard) reported
Help me out internet, I have a faulty @bt_uk disc, BT have given me fault reference, told to go back to @EE as I bought from them, (owned by BT anyway) product is guaranteed for 3 years, EE said they only replace within 30 days, each saying the other should replace. Help!!