BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Wakefield, Castleford, Dewsbury and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
||
| Wakefield |
||
| Leeds |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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Jo McArdle
(@JoMcArdle13) reported
from
Wakefield, England
@bt_uk do you have a contact email/phone number regarding issues with your internet?
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Graeme Rayner
(@Gag_N_Bone_Man) reported
from
Dewsbury, England
@lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Public Miss Smith
(@Julienothidden) reported
from
Skelmanthorpe, England
@bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Mark Pritchard
(@markyp66) reported
from
Gildersome, England
.@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you
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Jamie Kershaw
(@jamieklufc) reported
from
Pontefract, England
@AnthonyWyorks @btsport Use a mates login
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Craig
(@craigieboy007) reported
from
Knottingley, England
@btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
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Peter Thody
(@PeterThody) reported
from
Leeds, England
@bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.
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James319
(@jimmywood3107) reported
from
Dewsbury, England
@TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
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Chris O'Toole
(@snorlaxotoole) reported
from
Leeds, England
@bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Tomlinson
(@LeeToml03621314) reported
@bt_uk gonna be suspended which would have given me enough time to pay the bill on Monday, I have never had a late payment charge infact every month they feel the need to ring me to tell me the bill is due, are they that desperate for money. I really dunno what I’m going to do
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Joe Fae Glesga
(@joe_yer99) reported
@bt_uk Eventually, after 40 minutes on the phone. 3 times I had to call BT. You need to fix your systems. BT were wholly to blame. Plusnet here I come.
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Joe Fae Glesga
(@joe_yer99) reported
@katiec1314 @bt_uk I think its because he didnt know what the problem was. He was adamant it wasnt BT's issue. I said it was, I want to complain..... 40 minutes later on the phone.. Ah yes, i see the problem sir. Its our system.
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Lyn Bates 🌸
(@LynBates16) reported
@SaraLlanover @RealWilde @bt_uk I'd be overjoyed with 3.15Mbps. Best we get in my corner of Monmouthshire is 1.5Mbps. Also no mobile signal but we too have lots of Openreach vans around at the moment putting up new fibre cable and connectors. They've not connected anyone yet or told us if we will be connected
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Rt Hon Dave H 🏴 🇪🇺 Keyboard soldier
(@BCCletts) reported
@joe_yer99 @bt_uk All done as best value, using a chat bot which has a rigid suite of algorithms, to ditch the costs of a real people service @NationwidePress have changed their online messaging to an exactly similar system, with no options to bypass with a freeform message
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Katie Bellairs
(@KatieBellairs) reported
@bt_uk It was BT who dug up the pavement and caused the damage. They should fix it.
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Barney Mixer
(@Barneymixer29) reported
@btsport hi I wish to cancel my subscription but cannot find my account number - can you help please?
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wavydavy
(@thehumm2010) reported
Hands up everyone who thinks the newly announced 50:50 joint venture between BTSport and Eurosport, effectively merging all their channels into one subscription service in the UK, is going to result in lower annual bills for being able to watch MotoGP, WSB & BSB (and EWC, MX etc)
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Joe Fae Glesga
(@joe_yer99) reported
@bt_uk "Sorry sir, theres nothing i can do. BT at not at fault here". YES YOU ARE. 50 minutes later on the phone. Sorry sir, looks like an issue on our system. We will get tat fixed by tomorrow.
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pponty
(@valleycommando1) reported
@bt_uk Broadband down this am. Need it for work. So much for 20 mins call back - logged at 745am.