BT (British Telecom) Outage in Castleford, City and Borough of Wakefield, England

Very poor from @NicolaAdamsOBE but she's been out for a while n the ring rust showed, better to come from her. @btsport

Yo... @bt_uk your broadband sucks.

@Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!

@bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.

@MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈

@bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

@bt_uk why is your WiFi service in Kippax so rubbish. We’re paying for a ‘service’ that is horrendous

@bt_uk Arrrrr stupid WiFi not working on my phone again arrrr

@bt_uk No just mine but only with our WiFi I don't have this issue with any other WiFi that's whats a mystery!

Glen Hoddle proving that even in a digital age, broken records are still to be found... #btsport #ChampionsLeague2019

@Andymcguire4 @btsport I reckon the LB was told to hang off tbh

@btsportfootball @ChampionsLeague @btsport @btsportscore That is so shit

Steve McManaman Christ just talks crap. (no idea how you spell the surname!) #btsport #MUNPSG

@BTCare I don’t pay for @btsport due to an offer, rang to cancel only to be told I would be charged an early termination fee!!! #Unbelievable

@BTCare hi my number is 01924409331, net is very very slow from last one week I was resisting but today it’s completely gone....no connection at all..I am using my mobile data for this tweet....

@BTCare I suppose you will deny knowledge of the automated message I received informing me that my service will be terminated immediately unless I renew (in the process of switching to @Plusnet). This practice is at best sharp and most probably illegal. Discusting.

@btsport streaming from your website is awful! Buffers all the time! Just watched MOTD on BBC one with no issues & now the UFC won't stop glitching 😠

Can't believe I have had to buy a @ThreeUK WiFi hotspot to use my phone @LUFC Come on @BTCare get the signal sorted!

@mgn87 @SkySports @btsport Your right about all the shit but at least them two backed it all up in the ring not like the others you could name. Pleased for Warrington because frampton is a very good fighter. He’s got to be classed as elite level now.

Watching the PPV boxing from Manchester on @btsport and I have to say I'm getting sick of the commentator apologising for foul language. I've paid for the fight and I'm an adult so if I am offended, it would be my problem. #FramptonWarrington

Never heard such nauseating commentary on a football match .#btsport #cardiffmanutd

Thanks for leaving 67 year old parents with no internet. That means no internet, no video calls no TV. They have phoned you four times! Dad poorly, really crap! @BTCare @MarcAllera

@Marc_Burrows @virginmedia @btsport Luckily they're really quick at acknowledging and then fixing these issues 🤔

@Marc_Burrows @virginmedia @btsport Same issue for me. Fine on every other channel, including BT Sport HD. 4k channel sound is impossible to listen to.

@btbusinesscare @bt_uk @BTCare Top Class at being 100% incompetent in Customer Care!🙄

Not surprised how the massively biased BTSport Liverpool lot don’t comment on the blatant dive by Mané. Mané was already on his way down before contact was made. Dive. Cheat.

Thank the lord for this! Thankfully no more @spfl on @btsport ruined by the horrible tones of @chris_sutton73 - after the expiration of the current deal.

@BTCare I’d take the £26.99 a month PLUS a refund of the £48 I’ve been over charged the last 3 months and would consider the 18 month deal. The refund of my over payment was never on the table tho... you’re basically only going to stick to our agreed price if I extend my stay with you.

@BTCare That’s exactly the problem! I AM mid contract and my price has been taken from £28.99 a month to £44.99 a month. That’s a price change mid contract, yet you tell me it’s not possible to reduce it (back to what it was) mid contract. One rule for you and another for your customers!

Just ordered @btsport and have to say the whole process is awful. The online route doesn’t work, then redirects you to another online route that also doesn’t work. Process on the phone is laborious and pointless. Awful, awful customer journey, thanks for wasting an hour.

@BTCare I have numerous times &they have visited today after I insisted on a rearranged visit today . Engineer told my elderly father it will take a couple of days ? A couple of days for him to get it ? An Engineer to come back ? I am waiting for a call promised today re my complaint.

@BTCare dreadful service from you in regards to a fault with my 85yr old Dad’s broadband.I had to call twice to get an Engineer appointment & they didn’t show up today !! It’s not fixed & I am now on my 5th contact with you&4th different answer !

@btsport Can't even get your shite service on my TV due to your constant changing rules. **** off charging money for everything and try and provide a decent service.

@BTCare Can you check if there are broadband issues on my area... Only get 3Mbps. Post code is dn6 0ff

@Hub_Nut @VodafoneUK @BTCare @RadioAndrewE @CallumCMason @steve_hawkes @PaddySteen @TalkRoberto @Wroe_Tweet @Retailathlete Fired for helping a customer? No.

@BTCare & hopefully no one will need any @StopSelfHarm help for the next 3 days :/ :/ :/

What’s happened to live sport on BT and Sky Sports feels like they’ve lost everything bar the Premiership and Championship - at least they’ve reduced my monthly charge ........ oh hang on. #BTSport #SkySports

@BTCare Hi Laura, it says service in our area is fine, although the internet has gone off twice in between this message and yours!

@BTCare Any known issues in LS13? Having real issues with our broadband constantly dropping out...is the opposite of the superfast that we’re paying for! #superslow

@bt_uk @BTCare absolutely appalling service from BT again today. Arranged a house move over a week ago only to be told there is a delay in getting internet due to an issue at your end which can’t be sorted. Terrible service as always

@BTCare Pointless, I’ve factory reset already, retuned several times, I ain’t spending an hour going through all that same process. Then you’ve the god damn cheek to send a letter today telling me my prices are going up. #worstservicewver

@bt_uk @BTCare goodbye, worst experience I’ve ever had. Hello @virginmedia I hope I get a better service

Terrible from @btsport tonight which has kept interupting its college football coverage with its own adverts. 2 mins to go in the main game and BT just played a 1 min ad break before any actual break in coverage

@btsport Worst part of this is the fact that the stadium noise is dulled

@jcGcab @virginmedia @EE @bt_uk @SkyUK . WHAT free view box can I connect to your Wi-Fi @EE @SkyUK @ThreeUK @VodafoneUK I have a network of co axial cables from virgin just need the convertor connectors to plug into the arial connector on tv Tv are smart tv with freeview box built in so do I even need a box

@HannahB4LiviMP @bt_uk Major problems with BT. Mainly customer service. Being put through the circle of “untechsupport” getting back to the start but being no further forward. Eventually ditched them and moved to Sky. Not perfect, but much better. Customer and tech support much better.

@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

@bt_uk fantastic no broadband for 2 days and when I phone up for help you cut me off 🤬🤬 customer services at there finest 👏👏👏

@bt_uk why is your wifi so ******* shit

@bt_uk Thanks, the problem seems to have fixed itself. It was last night (Friday) that we were experiencing issues.

@DanielBolland8 @EE @O2 @ThreeUKSupport @bt_uk Haha, my partner is also having an awful vodafone contract, cancelled her contract the other day for an arrears payment she didn’t even need to make 😂 (because she’s not in arrears lol)

@BritPackDrivers @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV * as a bare minimum for every session, but some free to air coverage on a decent channel would help (especially during the winter as we have very little before March)