BT (British Telecom)

BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England

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The latest reports from users having issues in Castleford come from postal codes WF10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castleford, City and Borough of Wakefield, England 12/09/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Batley, Leeds, Normanton, Wakefield, Castleford, Pontefract and Dewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley E-mail
United KingdomLeeds Wi-fi
United KingdomNormanton Total Blackout
United KingdomWakefield Phone
United KingdomLeeds Internet
United KingdomNormanton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • jill_lyttle Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • DavidWoodhead26 David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England

    @btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • sinoble simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • Sijones73 Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

  • PeterThody Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

  • charlieros1e Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England

    @BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • boujielou Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • jamieklufc Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky

  • Gag_N_Bone_Man Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England

    @lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BluebellLCrafts Mandy B (@BluebellLCrafts) reported

    @bt_uk Your DM response doesn't help unfortunately as it's impossible to contact them by either phone or internet. Anyways, they won't be in, so if s/he arrives at 1pm they won't be there and they won't get in and it'll be a waste of BT's time. Thanks you your response!

  • PhiliusBoro BP 😷💙 (@PhiliusBoro) reported

    @bt_uk Hi I have no internet in TS17 are there any issues here?

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    @bt_uk you scam artist liars. How do I cancel my contract?

  • ppppenguin1 ppppenguin (@ppppenguin1) reported

    @bt_uk I’ve been trying to contact @bt_uk for 2 weeks...online chat...by phone or using the app...HELP!

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    @bt_uk Ive rescheduled the appointment myself to a more convenient date for myself. And managed to raise yet ANOTHER complaint. So that 2 by you and 1 by me. They can call me if they want to. But after this debacle, i know the moment Virgin is available, i'll be moving.

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    @bt_uk @AngelaRayson @bt_uk i sent you 6 messages and 2 DM's 4 hours ago and youve not responded to my messages. But your responding to message sent 30 mins ago? Thats customer service? Or is it because you know you failed. If you charge £30 for a callout your "expert" cancelled, i'll sue.

  • paul95716 Paul716 (@paul95716) reported

    @bt_uk @bt_uk oh look load's of customers reporting delays and I thought your shoddy service was a personal thing. 4 times you've failed to connect our family broardband over 8 years. A 100% record. Why not advertise that......

  • mikemashu Michael Mashughuli (@mikemashu) reported

    @England @bt_uk @JesseLingard Man United fans are the worst fans in England. They hated the guy when he was in their team, even going as far as insulting him. As soon as he moves to another team they love him. They treat most of other United players the same.

  • paul95716 Paul716 (@paul95716) reported

    @bt_uk Great you answer calls, big deal how about sorting my reconnection. This is the 4 th time you've screwed it up, 1 initial confection, 2 moves and this return to you. That's 100 % failure rate. Even today's BT engineer lost their rag with you team. Truly crap service......

  • paul95716 Paul716 (@paul95716) reported

    @bt_uk oh look load's of customers reporting delays and I thought your shoddy service was a personal thing. 4 times you've failed to connect our family broardband over 48 years. A 100% record. Why not advertise that......