BT (British Telecom)

BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castleford, City and Borough of Wakefield, England 02/08/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Normanton, Leeds, Batley, Dewsbury and Pontefract.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Total Blackout
United KingdomNormanton Total Blackout
United KingdomNormanton Internet
United KingdomLeeds Wi-fi
United KingdomBatley Internet
United KingdomLeeds Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

  • sinoble simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • charlieros1e Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England

    @BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!

  • Jimmy81doog James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • DavidWoodhead26 David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England

    @btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • PastPostPro Dan Walsh (@PastPostPro) reported from Dewsbury, England

    @bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.

  • boujielou Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • alihass Alison Hassell (@alihass) reported from Chapel Haddlesey, England

    @bt_uk I moved house 20th Nov and still have an outstanding complaint re charges & still no BT Sport. Last contact from you was 4th Dec!!! Whenever I call I have to explain the travesty of service to someone different and still getting nowhere!!

  • Sijones73 Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone

  • jill_lyttle Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rachcaisley rachcaisley 💙 (@rachcaisley) reported

    @bt_uk Hi I keep getting weak signal message on my bt tv box any ideas how to sort problem. Can't watch certain channels tv having to watch on catchup.

  • thefruitbat69 Fruit Bat (@thefruitbat69) reported

    So @bt_uk our Internet in BA16 has been down for the last hour, router flashing pink even after trying to reset, turning off/back on. What is going on ?

  • JacobTownes1 Jacob Townes (@JacobTownes1) reported

    @bt_uk Luke Dearest, I am expressing my feelings of frustration towards BT's subpar service. I burdon thy 40 shillings per month for a most undersireable service, Cannot even conduct a transaction for thy BattlefieldPass.

  • GeorgeGuillaume Brendito Schortiz (@GeorgeGuillaume) reported

    @knockout_ned47 I got so bored of the inconsistency of them and the quality so I just signed up for BTSport. Though if I was American I would be streaming all these PPVs seeing as how bad fans get reamed for them

  • njb Nick Buckley (@njb) reported

    @bt_uk Morning. Would you be able to help me with a small issue please. I sent back some old kit as requested on 5/2. Have proof of postage. Email received today saying it hasn’t arrived and you may charge me. Please can you make this stop?

  • davidmatheredu David Mather (@davidmatheredu) reported

    @bt_uk I've have been given a reason, yes. However, I have not placed a new order. As I expressed to the colleague of yours that I spoke to, I do not regard an order being cancelled without notification as being indicative of good customer service.

  • serenitylee79 Lee Butler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@serenitylee79) reported

    @bt_uk For the last few weeks my box keeps removing all my series link stuff, go onto schedule and there's nothing there, anyone else having the same issue?

  • ionavictoriia ivy (@ionavictoriia) reported

    @bt_uk could you help me with a query please ?

  • cathyhawker Cathy Hawker (@cathyhawker) reported

    @btsport PLEASE help. SL9 8RN. Account number: TH10905891 The line snapped in half on the 18th.

  • Old_Fart_ Lou Lou ⚽️🏴‍☠️ (@Old_Fart_) reported

    @JarekAnd @bt_uk Bt landlines and mobiles calling Ukraine are free, what’s it got to do with non bt customers on roaming? That’s down to the other operators you may be connected to