BT (British Telecom)

BT (British Telecom) Outage Report in Castleford, City and Borough of Wakefield, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castleford, City and Borough of Wakefield, England 09/18/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Batley, Leeds, Dewsbury, Normanton, Pontefract, Wakefield and Tadcaster.

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City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomLeeds TV
United KingdomDewsbury E-mail
United KingdomBatley Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

  • boujielou Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • sinoble simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • jimmywood3107 James319 (@jimmywood3107) reported from Dewsbury, England

    @TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.

  • jamieklufc Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • Ant_Lock77 🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • Julienothidden Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England

    @bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • dcarroll100 Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • DavidWoodhead26 David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England

    @btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost

  • Gag_N_Bone_Man Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England

    @lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • charlieros1e Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England

    @BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!

  • PeterThody Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rahulmahida1 Rahul (@rahulmahida1) reported

    @btsport poor from #btsport to just stop post match analysis, commentary of the #t20 #AUSAvIND series ... just literally cut of a live viewing to show something already aired ...

  • LtdPaygo The Artist formerly known as Jezza (@LtdPaygo) reported

    @btbusinesscare not only did you lie your asses off, causing me losses of over 1k and leaving me with no net, you dont call to sort it out as arranged, charge me 50 quid extra then cut off my @btsport app...thats inc in package. Guess who is getting told to **** off at 9am!🤔🖕🖕

  • chrismayLU Christopher May - just.... make... it... STOP! (@chrismayLU) reported

    If you're waiting for @bt_uk to provide your 'world-class' #broadband I have some bad news for you; today Sunday Times reported that @Ofcom have struck a deal with BT not to enforce price constraints on broadband servces for the next 11 years! You'll be paying thorugh the nose!

  • Shazzajade96 Shazzaj1996 (@Shazzajade96) reported

    @bt_uk @AskPS_UK why is it since lockdown I'm getting 15mbps and lower was perfectly fine before hand and when only I am at home they don't improve its awful and really annoying me.

  • SimpSam_ Sam (@SimpSam_) reported

    @bt_uk I'm having problems connecting to the Broadband in the SO22 Area. Any problems?

  • evecong 江伊芙 (@evecong) reported

    @bt_uk Am I speaking to someone from the customer resolutions department? Cos I’m over this.

  • emmaroo74 Emma Smith (@emmaroo74) reported

    @bt_uk This is my 3rd since becoming a BT customer in October. If I could leave with no penalty I would.

  • Henry_Wynn Henry Wynn ⚫ (@Henry_Wynn) reported

    Performance Test Sunday 6 December 2020 | 7:28:41 Ping 18 Ms Download 8.84 Mbps Upload 3.93 Mbps Horrifically poor service from BTinfinity, all the time. It's not our hub, they alway try to fob us off with that. Switch to Virgin? Recommendations? @BTcare @BTCareNot

  • pascalgrimandi The Laughing Gooner (@pascalgrimandi) reported

    @bt_uk Really? Always worked and now I have to contact the developer? Such a poor cop out of an answer!

  • ADSC14 Anthony (@ADSC14) reported

    @bt_uk are you experiencing an outage in Chelmsford? Our fibre broadband is down?