BT (British Telecom)

BT (British Telecom) Outage Report in Wakefield, England

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The latest reports from users having issues in Wakefield come from postal codes WF3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wakefield, England 11/10/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Normanton, Barnsley, Leeds, Pontefract, Batley, Bradford, Wakefield, Holmfirth, Huddersfield, Dewsbury, Cleckheaton and Brighouse.

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City Problem Type Report Time
United KingdomNormanton Internet
United KingdomBarnsley Internet
United KingdomLeeds Phone
United KingdomPontefract Internet
United KingdomBatley Internet
United KingdomBatley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • AlunPalmer Alun Palmer (@AlunPalmer) reported from Bradford, England

    @bt_uk Yes, still a problem. I just can't face another two hour phone call.

  • Jimmy81doog James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • PastPostPro Dan Walsh (@PastPostPro) reported from Dewsbury, England

    @bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

  • BigMirfUnit Big Mirf of The Argyle (@BigMirfUnit) reported from Mirfield, England

    @JamesWillScott @joshwhiteside @btsport Exact same issue. Dog bab.

  • jill_lyttle Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

  • aliceproctor_ Ali (@aliceproctor_) reported from Brighouse, England

    @bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • Sijones73 Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • BantamPete Bantam Pete (@BantamPete) reported from Wibsey, England

    Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveStandard David Standard (@DaveStandard) reported

    @bt_uk I will try that tomorrow and see if my Wi-Fi improves but my main problem is with wired connections - Ethernet connected Sky doesn’t work, did before - firmware doesn’t like networks by the feel of it

  • RichTWarms RTW 🏃🏼🚴🏼 🌍 (@RichTWarms) reported

    @bt_uk Yes, there are known issues in the area. My point is that there are only so many things that can cause the problem. So why has my provider got no info from @OpenreachHelp? And why is it acceptable for BT to manage a system with these faults when broadband is an essential service?

  • Kimiikoo Kat (@Kimiikoo) reported

    @bt_uk I’m still waiting for this call and not getting any happier. I didn’t speak to anyone yesterday morning despite what your records are showing, and I certainly haven’t given consent for my complaint to be closed. Please can someone call me by 11am today.

  • compucademy Compucademy (@compucademy) reported

    @bt_uk @MoneyTelegraph Supposed to have fibre installed on 6th May. BT neglected to do a survey first. Existing service cancelled based on the promised installation date. My business is internet-dependent. No word of an update, after several rounds in 30 min phone queues.

  • KevinPascoe Kevin Pascoe #SocialistWelshLabour (@KevinPascoe) reported

    @jeanannsmith33 @btsport I still love George Best’s quotes - "In 1969 I gave up women and alcohol - it was the worst 20 minutes of my life" and "I spent a lot of money on booze, birds and fast cars. The rest I just squandered". A flawed genius but a genius nonetheless 😢

  • stopchewingthat Karolina Matusik (@stopchewingthat) reported

    @bt_uk @OpenreachHelp at one point in my life I’d like to see you care for that one customer and help fix damaged cables so that my work & home life gets back to normal. No help, no updates, no understanding, no idea when we are back online. I’m fed up! You are the worst!!!!

  • RuthieD10 Ruth Davies (@RuthieD10) reported

    @bt_uk Hi, same problem as yesterday this evening. Why is my internet going down in the evenings? This is not right

  • mackenzie_fiona Fiona Mackenzie (@mackenzie_fiona) reported

    @bt_uk @M_Geraghty1970 Service doesnot work n you charge full price no refund

  • jacquiewain jacquie wain (@jacquiewain) reported

    @bt_uk Your appalling incompetence has left me without landline or broadband for days. You have failed at every step for a month to get things right. Customer service calls back never come. I am at a loss.

  • MontiedonEvans Catherine Evans-Routley (@MontiedonEvans) reported

    @GarethIG1 @bt_uk We had to use BT. No end of problems getting it installed. Even said line was working when it was still coiled up needing to be connected to pole....took weeks to get sorted