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BT (British Telecom)

BT (British Telecom) outages and service status in Wakefield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 4 outage signals in the last 24 hours around Wakefield, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 9, 4:10 PM GMT+1.
  • 62% Internet (62%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)
  • 7% E-mail (7%)
  • 7% TV (7%)
  • 3% Total Blackout (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Batley, Normanton, Barnsley, Pontefract, Bradford, Cleckheaton, Dewsbury, and Holmfirth.

CityProblem TypeReport Time
Leeds Total Blackout 43 minutes ago
Batley Phone 2 hours ago
Batley Wi-fi 16 hours ago
Normanton Internet 21 hours ago
Barnsley Internet 1 day ago
Batley Wi-fi 1 day ago

Nearby cities with recent reports

Batley

5 recent signals

2 hours ago
Normanton

5 recent signals

21 hours ago
Leeds

2 recent signals

43 minutes ago
Pontefract

2 recent signals

4 days ago
Barnsley

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • richardmparr
    Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • BantamPete
    Bantam Pete (@BantamPete) reported from Wibsey, England

    Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌

  • dcarroll100
    Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

  • mynameisbrooke
    Brooke Kelly (@mynameisbrooke) reported from Barnburgh, England

    @bt_uk any known issues in doncaster? Wifi been poor and intermittent all day. Thanks

  • PaulInDewsbury
    Paul D (@PaulInDewsbury) reported from Dewsbury, England

    @bt_uk Yes it's all setup. I can sign in via the my bt app using my bt ID.

  • cleggy1966
    Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • LeighNicholson
    Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    Get @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

  • AlunPalmer
    Alun Palmer (@AlunPalmer) reported from Bradford, England

    @GaryLineker @Bundesliga_EN @btsport Laughter tracks are awful but this makes it so much better. Keep it.

  • Ken_DeMange
    Adam J (@Ken_DeMange) reported from Leeds, England

    @leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.

  • Aaronparky
    Yorkie (@Aaronparky) reported from South Milford, England

    @btsport never guess who Lucy supports OMG fed up of hearing her going on about Man Utd and slot is total rubbish

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.

  • JoMcArdle13
    Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

  • jamesejlake
    JL (@jamesejlake) reported from Shepley, England

    @bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!

  • simonhall1974
    Simon Hall (@simonhall1974) reported from Kippax, England

    @bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

  • Mcollinson72
    Michael Collinson (@Mcollinson72) reported from Wakefield, England

    The @btsport app is absolutely crap. Extortionate monthly cost for something that’s so so poor

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • Sijones73
    Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

  • craigieboy007
    Craig (@craigieboy007) reported from Knottingley, England

    @btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche

  • BIG_D_M_
    Dave (@BIG_D_M_) reported from Bradford, England

    @markclay01 @Elliott1982 @ufc @btsport **** knows mate! Pissed me off that with ufc, was looking forward to watching that live! Wankers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KernowChris
    Christopher Rowe (@KernowChris) reported

    @bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.

  • GalanthusA
    Chris (Christina) (@GalanthusA) reported

    @scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting “ something went wrong at our end”

  • palacejohn
    John (@palacejohn) reported

    @bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

  • booker213
    read steel ball run (@booker213) reported

    @bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk I can't create a bt account to tell you how utterly gutted I am with your service. I've not been able yo watch TV as a brand new customer for several days and I only started last Friday. Consumer act 2018

  • Sassytrip88
    TINA MOORE (@Sassytrip88) reported

    @Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection

  • iamdg755
    Dean Gray (@iamdg755) reported

    @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk I have norton up and running no problem but to load to phone its asking for the key