BT (British Telecom) outages and service status in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Wakefield, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 9, 4:10 PM GMT+1.
- Internet (62%)
- Wi-fi (10%)
- Phone (10%)
- E-mail (7%)
- TV (7%)
- Total Blackout (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wakefield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Batley, Normanton, Barnsley, Pontefract, Bradford, Cleckheaton, Dewsbury, and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 21 hours ago |
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Phone | 23 hours ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
Nearby cities with recent reports
5 recent signals
4 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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PatsyT (@PatsyT31) reported from Fenay Bridge, England@bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.
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Sarah Jagger (@sarahjagger76) reported from Bradford, England@bt_uk It didn’t give me a department to call. I finally got through after an hour of waiting and the problem has been resolved. I’d also called on Tuesday evening and in total had been waiting well over 2 hours. All for a password reset!
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mark flather 🏆 (@fladog82) reported from Brighouse, EnglandChris Sutton saying Fulham are already down!!!! 🥴 #Fulham #btsport
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paolo (@chopmunky) reported from Ouzlewell Green, England@btsportfootball @ChampionsLeague @btsport @btsportscore That is so shit
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Simon Hall (@simonhall1974) reported from Kippax, England@bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted
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Simon Jones (@Sijones73) reported from Castleford, EnglandSo @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!
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🅰🅽🆃 (@Ant_Lock77) reported from Leeds, EnglandUnbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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#Toddy’s friend Kenny and Sheila (@kennykoalabear) reported from Leeds, England@Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!
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Michael Collinson (@Mcollinson72) reported from Wakefield, England@btsport your streaming app on my tv is absolutely crap, keeps going off on my 300Mb broadband service. Not good enough for £25 per month. What am I paying for?
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Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England@bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!
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James (@Jimmy81doog) reported from Gildersome, England@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Jo McArdle (@JoMcArdle13) reported from Wakefield, England@bt_uk do you have a contact email/phone number regarding issues with your internet?
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Adam J (@Ken_DeMange) reported from Leeds, England@leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.
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James Devlin (@JDevlin116) reported from Kirkburton, England@bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through
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Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England@lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.
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Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England@CockertonMark @bt_uk Crap… & rip off… full stop
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Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England@bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation
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Big Leigh Nicholson (@LeighNicholson) reported from Garforth, EnglandGet @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡
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JL (@jamesejlake) reported from Shepley, England@bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!
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Mandip Matharoo (@MMatharoo) reported from Leeds, England@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reportedBig shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments
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EdEFC74 (@EdEFC74) reported@bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.
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Emma (@88ejackson88) reported@bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?
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Richard Latto (@RichardLatto) reported@DomusCaligari @bt_uk Still broken - come on BT!
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Ian P (@goatteeboy) reported@bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.
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GM Mark Howitt (@MarkHowitt) reported@bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom
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Chris Wall 💙🧡 (@ChrisWall85) reported@bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?
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Jack Stocker (@JackStocker95) reported@BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.
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Tom Chapman 🐀 (@TomChap) reported@bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?