BT (British Telecom) Outage in Wakefield, England

@ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

@btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

@bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

@bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

@bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

@bt_uk is there issues in Ls9 with WiFi

@bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky

@bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone

@bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.

@bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday

@bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

@bt_uk whats going on today loading everything seems so slow but the speed is there.

Very poor from @NicolaAdamsOBE but she's been out for a while n the ring rust showed, better to come from her. @btsport

@bt_uk are THE WORST company I've had to deal with EVER first I pay 56.99 a month for internet thet doesn't even work upstairs and now theyve put my monthly bill up to 64.90 and are refusing to drop it back down!Never will I go with BT again! I'll make sure nobody I know does!!!

Yo... @bt_uk your broadband sucks.

@Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!

@MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈

@bt_uk in #Kippax your mobile service has to be the worst on the planet get it sorted

@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

@bt_uk why is your WiFi service in Kippax so rubbish. We’re paying for a ‘service’ that is horrendous

@markclay01 @Elliott1982 @ufc @btsport **** knows mate! Pissed me off that with ufc, was looking forward to watching that live! Wankers

@btsport @WWEUK I can potentially see this being used for the WWE Network, which may help in bolstering awareness of the NXT UK brand.

Glen Hoddle proving that even in a digital age, broken records are still to be found... #btsport #ChampionsLeague2019

If #btsport really wanted to show the champions league final free why not show it on tv. This stream is shockingly bad!

@Andymcguire4 @btsport I reckon the LB was told to hang off tbh

@btsportfootball @ChampionsLeague @btsport @btsportscore That is so shit

Steve McManaman Christ just talks crap. (no idea how you spell the surname!) #btsport #MUNPSG

@BTCare I don’t pay for @btsport due to an offer, rang to cancel only to be told I would be charged an early termination fee!!! #Unbelievable

@BTCare hi my number is 01924409331, net is very very slow from last one week I was resisting but today it’s completely gone....no connection at all..I am using my mobile data for this tweet....

@btsport streaming from your website is awful! Buffers all the time! Just watched MOTD on BBC one with no issues & now the UFC won't stop glitching 😠

@btsport @btsportfootball let you’ll never walk alone play through and not go to a break please

Can't believe I have had to buy a @ThreeUK WiFi hotspot to use my phone @LUFC Come on @BTCare get the signal sorted!

@mgn87 @SkySports @btsport Your right about all the shit but at least them two backed it all up in the ring not like the others you could name. Pleased for Warrington because frampton is a very good fighter. He’s got to be classed as elite level now.

Watching the PPV boxing from Manchester on @btsport and I have to say I'm getting sick of the commentator apologising for foul language. I've paid for the fight and I'm an adult so if I am offended, it would be my problem. #FramptonWarrington

Never heard such nauseating commentary on a football match .#btsport #cardiffmanutd

Thanks for leaving 67 year old parents with no internet. That means no internet, no video calls no TV. They have phoned you four times! Dad poorly, really crap! @BTCare @MarcAllera

@Marc_Burrows @virginmedia @btsport Luckily they're really quick at acknowledging and then fixing these issues 🤔

@Marc_Burrows @virginmedia @btsport Same issue for me. Fine on every other channel, including BT Sport HD. 4k channel sound is impossible to listen to.

@btsportfootball @btsport How ******** is man Utd vs Reading worthy of being on tv. Why not pick a genuinely interesting fixture instead of picking the one that makes you money.

@btbusinesscare @bt_uk @BTCare Top Class at being 100% incompetent in Customer Care!🙄

Not surprised how the massively biased BTSport Liverpool lot don’t comment on the blatant dive by Mané. Mané was already on his way down before contact was made. Dive. Cheat.

Thank the lord for this! Thankfully no more @spfl on @btsport ruined by the horrible tones of @chris_sutton73 - after the expiration of the current deal.

Just ordered @btsport and have to say the whole process is awful. The online route doesn’t work, then redirects you to another online route that also doesn’t work. Process on the phone is laborious and pointless. Awful, awful customer journey, thanks for wasting an hour.

@BTCare I have numerous times &they have visited today after I insisted on a rearranged visit today . Engineer told my elderly father it will take a couple of days ? A couple of days for him to get it ? An Engineer to come back ? I am waiting for a call promised today re my complaint.

@BTCare dreadful service from you in regards to a fault with my 85yr old Dad’s broadband.I had to call twice to get an Engineer appointment & they didn’t show up today !! It’s not fixed & I am now on my 5th contact with you&4th different answer !

@btsport Can't even get your shite service on my TV due to your constant changing rules. **** off charging money for everything and try and provide a decent service.

@Hub_Nut @VodafoneUK @BTCare @RadioAndrewE @CallumCMason @steve_hawkes @PaddySteen @TalkRoberto @Wroe_Tweet @Retailathlete Fired for helping a customer? No.

@BTCare & hopefully no one will need any @StopSelfHarm help for the next 3 days :/ :/ :/

@kennybrown131 @scottlay @NFL @xfl2020 @AdamProbolsky @btsport @VinceMcMahon @XFLGuardians @XFLWildcats The week two QB product was really concerning. I’m sure they’ll feel out the system. LA was a head scratcher given the trouble the Chargers have had with the market. I suppose a good team and affordable games could help attendance. Not sure anything can be done with TV

@bt_uk can just do one had enough as the internet drops yet again that’s three times in a short period!disgraceful service. Would not recommend! Apparently the service was repaired this weekend from previous fault!

@UK_XFL @btsport ******* @btsport is pissing me off

Thanks @bt_uk who needs to have consistent internet anyway you know at least that part of my stream lasted 5-6 hours before it dropped twice AGAIN time after time!!! Your CEO teams great but your recent service has been appalling. Get your act together!

@bt_uk Your customer service is an absolute joke. My parents have had issues with their phone line since before xmas and when you finally sent an engineer on Friday he mixed up the lines so now they have swapped numbers with my uncle and cannot use the internet.

@gerry_vicars @MarcusRashford @btsport @Tyson_Fury Lol AJ not tweeted yet me thinks he has shit his pants lol

@bt_uk Still not working engineerdidnt have a clue broke new router so now need a new one. Why send an incompetent person to do a technical job

@BTCare We received a new hub (hub 4- we used to have a hub 5 but it got fried in the storm) we’ve got all the cables fixed but our Wi-fi is slower than ever... I’ve had to walk out to the end of our road to get signal to use 4g to send this... #FarmLife

@BOogGatti @LFC_Ireland78 @am15h @GAZZZ73 @BTSportBoxing @btsport 😂😅😅😅 oh how stupid you sound

Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap