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BT (British Telecom)

BT (British Telecom) outages and service status in Wakefield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Wakefield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 4, 8:33 PM GMT+1.
  • 56% Internet (56%)
  • 20% Wi-fi (20%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)

The latest reports from users having issues in Wakefield come from postal codes WF1 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wakefield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wakefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wakefield, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, Huddersfield, Normanton, Barnsley, Batley, Wakefield, Dewsbury, Pontefract, Liversedge, and Cleckheaton.

CityProblem TypeReport Time
Leeds Internet 1 day ago
Bradford Internet 4 days ago
Huddersfield Phone 4 days ago
Normanton Total Blackout 6 days ago
Barnsley E-mail 6 days ago
Batley Internet 7 days ago

Nearby cities with recent reports

Leeds

1 recent signals

1 day ago
Bradford

1 recent signals

4 days ago
Huddersfield

1 recent signals

4 days ago
Normanton

1 recent signals

6 days ago
Barnsley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wakefield, England

Latest outage, problems and issue reports in Wakefield and nearby locations:

  • Julienothidden
    Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England

    @bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation

  • Gag_N_Bone_Man
    Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England

    @lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.

  • AlunPalmer
    Alun Palmer (@AlunPalmer) reported from Bradford, England

    @bt_uk Yes, still a problem. I just can't face another two hour phone call.

  • richardmparr
    Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • ClubHarehills
    HAREHILLS PARK BOWLING CLUB (@ClubHarehills) reported from Leeds, England

    @bt_uk As already highlighted we have now spoken to Royal Mail they explained that they own the postal code system as they deliver letters across the country, because we don't have an access point for letters to be delivered we won't be added, quite rightly so. The issue is with @bt_uk

  • fladog82
    mark flather 🏆 (@fladog82) reported from Brighouse, England

    Chris Sutton saying Fulham are already down!!!! 🥴 #Fulham #btsport

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

  • Ant_Lock77
    🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • BenWFinch91
    BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.

  • danmahon60
    Dan ⚫️⚫️⚫️ (@danmahon60) reported from Bradford, England

    @bt_uk whats going on today loading everything seems so slow but the speed is there.

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

  • Jessmeyer88
    Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • charlieros1e
    Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England

    @BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!

  • ClubHarehills
    HAREHILLS PARK BOWLING CLUB (@ClubHarehills) reported from Leeds, England

    @bt_uk We were unable to order online so did as instructed and called up so have no idea how it was set up, the issue is we should have been told from the beginning, and even so if we can't get registered with RM we can't have broadband 🤯

  • JoMcArdle13
    Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

  • jamieklufc
    Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • Brail1889
    Mark Brailsford (@Brail1889) reported from Leeds, England

    @MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈

  • aliceproctor_
    Ali (@aliceproctor_) reported from Brighouse, England

    @bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday

  • snorlaxotoole
    Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _BudeBee
    BudeBee (@_BudeBee) reported

    @bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue

  • charl32647
    ABC (@charl32647) reported

    There is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.

  • vinc3h4ll
    Vince (@vinc3h4ll) reported

    @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years

  • AcharyaShahV
    AcharyaViren (@AcharyaShahV) reported

    BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

  • SimonMitch1956
    Simon Mitchell (@SimonMitch1956) reported

    @herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!

  • leedvnprt
    lee davenport (@leedvnprt) reported

    @bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!

  • DJDinamique
    DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported

    @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.

  • davidjjackson
    David Jackson (@davidjjackson) reported

    @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

  • gvs368
    wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported

    @bt_uk I've now raised a formal complaint with BT. I have the emails and now a screenshot of an Openreach build status map for the Newport on Tay exchange showing we don't have plans to build any further in this area.!