BT (British Telecom) Outage Report in Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wakefield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Wakefield, England
The most recent BT (British Telecom) outage reports came from the following cities: Batley, Huddersfield, Bradford, Leeds, Normanton, Pontefract, Barnsley, Shipley, Cleckheaton, Dewsbury, Heckmondwike and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Phone | |
| Batley |
Internet | |
| Huddersfield |
Phone | |
| Batley |
Internet | |
| Huddersfield |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.
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Bantam Pete
(@BantamPete) reported
from
Wibsey, England
Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌
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Simon Jones
(@Sijones73) reported
from
Castleford, England
So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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David
(@D4vid_w) reported
from
Middlestown, England
@ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.
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Karl Murthick
(@kdebotia1) reported
from
Castleford, England
Very poor from @NicolaAdamsOBE but she's been out for a while n the ring rust showed, better to come from her. @btsport
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Ali
(@aliceproctor_) reported
from
Brighouse, England
@bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday
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Johnathan Alexander Zemlik
(@JohnathanZemlik) reported
from
Wakefield, England
@bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!
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Jill Lyttle
(@jill_lyttle) reported
from
East Ardsley, England
@btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks
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James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either
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BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone
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John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
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BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky
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Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
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Dan Walsh
(@PastPostPro) reported
from
Dewsbury, England
@bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.
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James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through
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Dan ⚫️⚫️⚫️
(@danmahon60) reported
from
Bradford, England
@bt_uk whats going on today loading everything seems so slow but the speed is there.
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James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence
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James
(@Jimmy81doog) reported
from
Gildersome, England
@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Jess Meyer
(@Jessmeyer88) reported
from
Leeds, England
@bt_uk is there issues in Ls9 with WiFi
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Felicia Leno
(@FierceBeautyxox) reported
It's bad enough that the broadband has gone down but now the mini hub is playing up and cutting out randomly🙈 and most of our neighbours are also with @BTCare so it's not even like we can share wifi to keep the kids occupied😭 praying this is fixed before Monday 🙏🏻😭
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LeslieDaWelsh1 or Leslie
(@LeslieDaWelsh1) reported
@bt_uk I have, but its showing no issues which is a joke! Yet i get offers of new contracts for this?? The speeds i get upload wise are terrible and make streaming and content creating near impossible at times! 8mbps?? When i have 50mbps download? Its utterly shocking
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Debbie Bennett
(@DebbieBennettPR) reported
@BTCare @OpenreachHelp great BT has closed my case with no resolution and an admission that they can't fix the fault - #notfitforpurpose but they will still charge me the same amount
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SixthScribe
(@ScribeSixth) reported
@bt_uk Aaron, I have sent these details and as this issue has gone on for over 2 months now I will be maintaining this conversation in a public domain so people can see what a poor company @bt_uk are
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Tara
(@tara_kennedy) reported
Hi @bt_uk, new customer here…as part of my package I was meant to get a £90 reward card. However I’ve received no information on how or when I’d get this? Thanks.
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IBuildStuff
(@IBuildSomeStuff) reported
@bt_uk Wow, Your WiFi is ****, I haven't had WiFi for 2 days.
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Kim Creed💙
(@kimcreedpr) reported
@BTCare why is my broadband down? TN34
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Matt Bell-Watson
(@mpwatson) reported
@bt_uk hello, we’re switching over to your fibre broadband next week. Do I need to contact our current provider to cancel our contract or will you do that as part of the switch? We’re with Now Tv broadband. Thanks!
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ayshea Ramshall
(@ramshall_ayshea) reported
@bt_uk not getting anywhere, want me to pay bill when had no internet. Promised a senior engineer today and nobody has come. This is a total joke your a joke of a company right now. 90 for no service? my children have homework to be in, one with covid now , where is the care?
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samantha
(@unclenchurjaw_) reported
@JustjojoB @bt_uk yes, my wireless internet has been down since late last night