BT (British Telecom) Outage in Shipley, Bradford, England

Hello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.

@BTCare yet another complete mess caused by BT. Utterly incompetent. Surly, unhelpful staff. Letting down a vulnerable elderly customer. You are a disgrace.

@btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo

@MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈

@btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help

@bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless

@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

@markclay01 @Elliott1982 @ufc @btsport **** knows mate! Pissed me off that with ufc, was looking forward to watching that live! Wankers

@btsport @WWEUK I can potentially see this being used for the WWE Network, which may help in bolstering awareness of the NXT UK brand.

Glen Hoddle proving that even in a digital age, broken records are still to be found... #btsport #ChampionsLeague2019

If #btsport really wanted to show the champions league final free why not show it on tv. This stream is shockingly bad!

@Andymcguire4 @btsport I reckon the LB was told to hang off tbh

@btsportfootball @ChampionsLeague @btsport @btsportscore That is so shit

@BTBusiness @BTCare you are an absolute joke 2 weeks ago rang to get the extortionate rate on my business contract changed after several **** ups I’m still waiting! last week someone was ringing me back, yesterday I was being sent a complaint form and someone would ring me! 😡

@BTCare absolutely seething. You have completely let down my elderly mother by failing to do as you promisedSpent the last 2 Saturdays trying to deal with your appalling customer services. An exercise in futility and frustration. Failing in your duty of care to customers.

Steve McManaman Christ just talks crap. (no idea how you spell the surname!) #btsport #MUNPSG

@BTCare hi my number is 01924409331, net is very very slow from last one week I was resisting but today it’s completely gone....no connection at all..I am using my mobile data for this tweet....

@btsport streaming from your website is awful! Buffers all the time! Just watched MOTD on BBC one with no issues & now the UFC won't stop glitching 😠

@btsport @btsportfootball let you’ll never walk alone play through and not go to a break please

Can't believe I have had to buy a @ThreeUK WiFi hotspot to use my phone @LUFC Come on @BTCare get the signal sorted!

Watching the PPV boxing from Manchester on @btsport and I have to say I'm getting sick of the commentator apologising for foul language. I've paid for the fight and I'm an adult so if I am offended, it would be my problem. #FramptonWarrington

Never heard such nauseating commentary on a football match .#btsport #cardiffmanutd

Thanks for leaving 67 year old parents with no internet. That means no internet, no video calls no TV. They have phoned you four times! Dad poorly, really crap! @BTCare @MarcAllera

@Marc_Burrows @virginmedia @btsport Luckily they're really quick at acknowledging and then fixing these issues 🤔

@Marc_Burrows @virginmedia @btsport Same issue for me. Fine on every other channel, including BT Sport HD. 4k channel sound is impossible to listen to.

@btsportfootball @btsport How ******** is man Utd vs Reading worthy of being on tv. Why not pick a genuinely interesting fixture instead of picking the one that makes you money.

@btbusinesscare @bt_uk @BTCare Top Class at being 100% incompetent in Customer Care!🙄

Not surprised how the massively biased BTSport Liverpool lot don’t comment on the blatant dive by Mané. Mané was already on his way down before contact was made. Dive. Cheat.

Thank the lord for this! Thankfully no more @spfl on @btsport ruined by the horrible tones of @chris_sutton73 - after the expiration of the current deal.

Just ordered @btsport and have to say the whole process is awful. The online route doesn’t work, then redirects you to another online route that also doesn’t work. Process on the phone is laborious and pointless. Awful, awful customer journey, thanks for wasting an hour.

@btsport your customer service is absolute dogshit. 6 phone calls, one hour 40 on the phone and still you can’t get me to the right team... you still can’t sort my issue.

@BTCare Says no extra charges, 34.99 a special offer !!! Never seen a broadband cost nearly 50 a month, I will be looking at other providers.

@btsport Can't even get your shite service on my TV due to your constant changing rules. **** off charging money for everything and try and provide a decent service.

@Hub_Nut @VodafoneUK @BTCare @RadioAndrewE @CallumCMason @steve_hawkes @PaddySteen @TalkRoberto @Wroe_Tweet @Retailathlete Fired for helping a customer? No.

@BTCare & hopefully no one will need any @StopSelfHarm help for the next 3 days :/ :/ :/

What’s happened to live sport on BT and Sky Sports feels like they’ve lost everything bar the Premiership and Championship - at least they’ve reduced my monthly charge ........ oh hang on. #BTSport #SkySports

@btsport I’m a sky q subscriber how do I go about ordering fights from your bt sports box office service? Can I do it from my sky box or do I have to phone up yourselves?Thanks.

@btsport @JamesMToseland @suziperry Clipboard support team are not doing their job it’s in danger of escaping !!!!!

@BTCare Hi Laura, it says service in our area is fine, although the internet has gone off twice in between this message and yours!

@BTCare Any known issues in LS13? Having real issues with our broadband constantly dropping out...is the opposite of the superfast that we’re paying for! #superslow

@BTCare I’m not here tomorrow. Why not today when I'm about? You are putting more effort into harassing me for the return of the broken equipment than you did fixing the problem.

@BTCare Internet been down for about 2 days now in my area ( wf12 ) any news on when it will be back up?

@bt_uk @BTCare absolutely appalling service from BT again today. Arranged a house move over a week ago only to be told there is a delay in getting internet due to an issue at your end which can’t be sorted. Terrible service as always

@BTCare Pointless, I’ve factory reset already, retuned several times, I ain’t spending an hour going through all that same process. Then you’ve the god damn cheek to send a letter today telling me my prices are going up. #worstservicewver

@BTCare no service again, disappointing may need to rethink moving to @BTCare

@bt_uk @BTCare goodbye, worst experience I’ve ever had. Hello @virginmedia I hope I get a better service

Is it lawful for @BTCare to be able to hide their tweets because their customer service is nonexistent and they don’t reply or solve any problems but I’m sure they’d speak if everyone cancelled their direct debits #nocustomerservice #2ndrate #shitcompany

@7amkickoff @btsport @mrjakehumphrey This is how I remember it going down as well... argh.. him, nasri, cole all basically left for the same reasons. Cash & trophies.

@michaelswann2 @coreyrhodes44 @dpw247 @TykeCMK @Odhis_Wright @btsportscore @btsport @btsportfootball @premierleague @SheffieldUnited Really oh shit

@bt_uk utterly disappointed in your dealing with our fault issue, internet has been off for a week and a half now, engineer has been out and still not sorted it. Next engineer booked for Wednesday, meaning one of us has to take time off work again. Terrible service

@bt_uk my parents have had no phone or broadband for weeks since the overhead cable to their house snapped. They keep getting fobbed off. Multiple deadlines missed. They are very stressed by the experience and without comms AND with poor mobile coverage. Please help them ASAP

@drewwilliams259 @AllDoTheHuddle @btsportfootball @btsport @chris_sutton73 @stephencraigan @darrellcurrietv @CelticFC @RangersFC @KilmarnockFC @JamTarts @HibernianFC @PartickThistle You support a nothing club and will do nothing and have done nothing relevant even by our standards

@bt_uk constantly getting technical issues whilst trying to place an order for broadband. So dissatisfying

Install fiber (to the house) in my area. It's been years with this awful upload and download. It's 2019 and I'm still getting 6-7mbps upload and 20-30mbps down. Your @WeAreOpenreach account asked me to DM my address so I did and never got a response. Pathetic. @bt_uk

@bt_uk YOUR INTERNET IS A BAG OF SHIT YOU *****!!

@demesi_brian @btsport @mrjakehumphrey Yeah cause we’ve gone backwards since he left ..... how’s that working out for him now he farmed out to Bayern while we’ve won the cl and pushed city close in the league last season and considering we haven’t clicked as such we ain’t started to bad either