BT (British Telecom) Outage in Harrogate, North Yorkshire, England

Glen Hoddle proving that even in a digital age, broken records are still to be found... #btsport #ChampionsLeague2019

The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting

@Andymcguire4 @btsport I reckon the LB was told to hang off tbh

@BTCare absolutely seething. You have completely let down my elderly mother by failing to do as you promisedSpent the last 2 Saturdays trying to deal with your appalling customer services. An exercise in futility and frustration. Failing in your duty of care to customers.

Steve McManaman Christ just talks crap. (no idea how you spell the surname!) #btsport #MUNPSG

@J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.

@BTCare I suppose you will deny knowledge of the automated message I received informing me that my service will be terminated immediately unless I renew (in the process of switching to @Plusnet). This practice is at best sharp and most probably illegal. Discusting.

@btsport streaming from your website is awful! Buffers all the time! Just watched MOTD on BBC one with no issues & now the UFC won't stop glitching 😠

Can't believe I have had to buy a @ThreeUK WiFi hotspot to use my phone @LUFC Come on @BTCare get the signal sorted!

Watching the PPV boxing from Manchester on @btsport and I have to say I'm getting sick of the commentator apologising for foul language. I've paid for the fight and I'm an adult so if I am offended, it would be my problem. #FramptonWarrington

Never heard such nauseating commentary on a football match .#btsport #cardiffmanutd

Thanks for leaving 67 year old parents with no internet. That means no internet, no video calls no TV. They have phoned you four times! Dad poorly, really crap! @BTCare @MarcAllera

@Marc_Burrows @virginmedia @btsport Luckily they're really quick at acknowledging and then fixing these issues 🤔

@Marc_Burrows @virginmedia @btsport Same issue for me. Fine on every other channel, including BT Sport HD. 4k channel sound is impossible to listen to.

@btbusinesscare @bt_uk @BTCare Top Class at being 100% incompetent in Customer Care!🙄

Not surprised how the massively biased BTSport Liverpool lot don’t comment on the blatant dive by Mané. Mané was already on his way down before contact was made. Dive. Cheat.

Thank the lord for this! Thankfully no more @spfl on @btsport ruined by the horrible tones of @chris_sutton73 - after the expiration of the current deal.

@BTCare hi we were told our new home hub was on its way but nothing. Rang tonight and it hasn’t been dispatched. The advisor was great. But @bt_uk service is not! Again! Look me up please, this isn’t the first time. We’ll be looking for a new provider... with @_AnnaWhiteley

Just ordered @btsport and have to say the whole process is awful. The online route doesn’t work, then redirects you to another online route that also doesn’t work. Process on the phone is laborious and pointless. Awful, awful customer journey, thanks for wasting an hour.

Yet again @bt_uk @BTCare I am incredibly disappointed by your service, changed my direct debit and I've ended up with something going wrong. The communication sent to me is not what was changed on your system. Appalling service.

@btsport Can't even get your shite service on my TV due to your constant changing rules. **** off charging money for everything and try and provide a decent service.

@Hub_Nut @VodafoneUK @BTCare @RadioAndrewE @CallumCMason @steve_hawkes @PaddySteen @TalkRoberto @Wroe_Tweet @Retailathlete Fired for helping a customer? No.

@BTCare & hopefully no one will need any @StopSelfHarm help for the next 3 days :/ :/ :/

@BTCare Any known issues in LS13? Having real issues with our broadband constantly dropping out...is the opposite of the superfast that we’re paying for! #superslow

@bt_uk @BTCare absolutely appalling service from BT again today. Arranged a house move over a week ago only to be told there is a delay in getting internet due to an issue at your end which can’t be sorted. Terrible service as always

@BTCare Pointless, I’ve factory reset already, retuned several times, I ain’t spending an hour going through all that same process. Then you’ve the god damn cheek to send a letter today telling me my prices are going up. #worstservicewver

@bt_uk @BTCare goodbye, worst experience I’ve ever had. Hello @virginmedia I hope I get a better service

No internet all day on Sunday and all day today. @bt_uk response ‘someone will phone you back in 72 hours’ What the hell am I paying for. So sick of this service.

@bt_uk Just the same rubbish as normal. Just have to count down my contract with you and move to another supplier. Appreciate not your fault but have spent more time speaking to bt than a lot of my relatives and just going to out down as bad experience thank god neighbour not with you

@bt_uk nah fix your shite

@sockeyejo Bit mind you I am with #bt_uk and they have ruined #ChampionsLeague and their #broadband is crap so what I know lol. Perhaps should just watch #bbc on Freeview.

@bt_uk a very slow internet :/

@bt_uk @Ofcom thanks @bt_uk really top customer service again

@bt_uk Yep today was the fourth call in a series to try and fix the mess, 35 min this time, now waiting for a supervisor to call back, at this stage my line is being cancelled tomorrow!

@bt_uk You can't provide like for like service. My superfast fibre broadband isn't available so I'm being cut to 3-7mbps internet speeds which also means my TV service isn't available either because you can't guarantee the service with that connection.

@Ofcom hi, I'm trying to find out more details about the 10Mpbs Broadband USO and when I'm going to be able to receive my legal rights (current get 6.5Mbps). OpenReach (@OpenreachHelp) have told me to contact BT (@bt_uk). BT have told me to contact OpenReach. Please help

.@BTCare @bt_uk I'm in the process of moving house and was trying to arrange taking my broadband and TV package with me. Turns out it's not available at the new place but I'm still het for cancellation fees even though it's not my fault. That's a shambles of a service.