BT (British Telecom) Outage Report in Otley, City and Borough of Leeds, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Otley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Otley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Otley, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Harrogate, Knaresborough, Bradford and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Internet | |
| Knaresborough |
Internet | |
| Bradford |
Internet | |
| Leeds |
Internet | |
| Knaresborough |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Otley, England
Latest outage, problems and issue reports in Otley and nearby locations:
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Dan ⚫️⚫️⚫️
(@danmahon60) reported
from
Bradford, England
@bt_uk whats going on today loading everything seems so slow but the speed is there.
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help
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Don Mackenzie
(@Mac1Don) reported
from
Harrogate, England
In which case @Harrogatebc Environmental Protection may act to secure removal or repair of the hazard. It would help if @bt_uk identify alleged current owner.
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Chris Watt
(@ChrisWatt4) reported
from
Harrogate, England
@bt_uk When digging up roads, sort your traffic management! Yr hopeless temp traffic lights at Pool in Wharfdale, Yorks today turned a 5 min drive into a 45 min crawl making me late for my best friend's funeral where I was supposed to read. Never using BT services again! #angry
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James
(@Jimmy81doog) reported
from
Gildersome, England
@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Tracey Parry🦋GBarmy
(@TraceyP68) reported
from
Denholme, England
@bt_uk you have the worst customer service ever - spent over 5 hours on hold over the last 2 days trying to sort out an issue with email that is your fault - being on hold and then having agents putting the phone down on me - you need to sort yourselves out - not happy
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Bantam Pete
(@BantamPete) reported
from
Wibsey, England
Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌
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Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
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Chris Walker
(@DrChris_Walker) reported
from
Bardsey, England
@bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo
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Mark Brailsford
(@Brail1889) reported
from
Leeds, England
@MJTheaker @btsportfootball @btsport @btsportscore Awful 🙈
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Paul Garton
(@paulgfromhg) reported
from
Harrogate, England
@BTCare yet another complete mess caused by BT. Utterly incompetent. Surly, unhelpful staff. Letting down a vulnerable elderly customer. You are a disgrace.
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Paul Garton
(@paulgfromhg) reported
from
Harrogate, England
Hello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.
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Andywebster
(@Andywebster) reported
from
Pool, England
@bt_uk Speaking to them again now “service fault”
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Jess Meyer
(@Jessmeyer88) reported
from
Leeds, England
@bt_uk is there issues in Ls9 with WiFi
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#Toddy’s friend Kenny and Sheila
(@kennykoalabear) reported
from
Leeds, England
@Charlot_bopp Please @bt_uk give us a new home hub. The WiFi has cut out 20 times in the last 2 hours! Grrrrr!
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John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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Jonathan
(@jon1289) reported
from
Ilkley, England
@snaylor66 @dcfcofficial @EmiratesFACup @ManUtd @btsport Never going to be on a Saturday. All the 5th round games are midweek. Can’t remember why now tho
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Plundering Products
(@Plunder_Prods) reported
from
Leeds, England
Yo... @bt_uk your broadband sucks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anwar Hussain
(@nw1gunner) reported
@btcare @financialombuds I have rang in and been told numerous times that I would receive a callback from a manager to resolve my complaint. But this has not happened. I’ve received poor broadband service for 3 months and now evidence of further poor customer service
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Anwar Hussain
(@nw1gunner) reported
@BTCare @financialombuds I believe the poor way my complaint has been handheld is a direct breach of @Ofcom policies and processes on complaint handling. My complaint ref is: VOL013-569118771964
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Andrew Cowan
(@andrew_c0wan) reported
@bt_uk my broadband is down. Can you please tell me if there are issues in my area?
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mandy webster
(@mandywebster1) reported
Anyone ever had a return call from @BTGroup @bt_uk ? I’ve been promised 3 so far by each person who assured me that they wouldn’t let me down. Engineer didn’t turn up. No phone, internet or broadband since Monday. Total shambles.
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Anwar Hussain
(@nw1gunner) reported
@bt_uk Still awaiting a callback to a resolution to my complaint. Should of had a callback yesterday from David but still waiting.
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Joe Santos
(@jo3Sant0s) reported
@btsport is there an issue with the app now on Sony Bravia TVs. App has no option to open anymore only to uninstall? I was only watching it yesterday.
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Emma Stallworthy
(@emmaalouise012) reported
@bt_uk hi there. My internet seems to be very up and down at the moment and affecting my work. I checked my app and it says no faults. Could it be the box that’s at fault or my boosters?
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Anna
(@Anna14374705) reported
@bt_uk absolutely shocking customer care. When after months and months of calling and trying to sort out issue we are told here is your 30 pounds you can leave now...bye! Wish we never switched providers!!!
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someone
(@dangadsden1993) reported
@ste__83 @btsport Yeah haha. Bad thing about it, there’s a few more YouTube teams in the making apparently. But there worth some money, probably could run a football league team
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Anwar Hussain
(@nw1gunner) reported
@BTCare @financialombuds I have rang you’re company 22 times since yesterday and have been promised that I would get a callback from the advisor named ‘David’ who was dealing with my complaint. He was due to call me yesterday but failed to do so. He was also messaged by staff