BT (British Telecom)

BT (British Telecom) Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS11, LS18 and LS6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leeds, England 09/18/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Batley, Huddersfield, Bradford, Leeds, Dewsbury, Cleckheaton, Normanton, Brighouse, Mirfield, Wetherby, Liversedge, Pontefract, Wakefield and Tadcaster.

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City Problem Type Report Time
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomHuddersfield Internet
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomLeeds TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @btsport your streaming app on my tv is absolutely crap, keeps going off on my 300Mb broadband service. Not good enough for £25 per month. What am I paying for?

  • sarahjagger76 Sarah Jagger (@sarahjagger76) reported from Bradford, England

    @bt_uk It didn’t give me a department to call. I finally got through after an hour of waiting and the problem has been resolved. I’d also called on Tuesday evening and in total had been waiting well over 2 hours. All for a password reset!

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • dickiewood The Custardonian (@dickiewood) reported from Bradford, England

    @btsport Cancel Culture stinks. You can go bollox.

  • footsiestomp Nigel Futter (@footsiestomp) reported from Bradford, England

    @bt_uk how can I query my inflated billing when the only way is sitting listening to a machine in excess of 40 minutes? Appalling....provide another interactive and more effective service please 🙏

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    The @btsport app is absolutely crap. Extortionate monthly cost for something that’s so so poor

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?

  • richardmparr Richard Parr (@richardmparr) reported from Wetherby, England

    @bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable

  • Ken_DeMange Adam J (@Ken_DeMange) reported from Leeds, England

    @leedeetee @btsport It’s like Joe Cole had never seen a game before getting caught up the latest Euros and now he’s just regurgitating things he overhead in the King’s Head.

  • LeighNicholson Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    Get @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡

  • JoMcArdle13 Jo McArdle (@JoMcArdle13) reported from Wakefield, England

    @bt_uk do you have a contact email/phone number regarding issues with your internet?

  • OhJulie73 Julie Swift 🐶 (@OhJulie73) reported from Huddersfield, England

    @bt_uk hi, I'm very disappointed that my broadband price has gone up to £31+ per month, I didn't sign up for that price, is there any way I can cancel my contract, as it's not feasible for me in the long run? Thanks.

  • CouncillorGwen Councillor Gwen Lowe (@CouncillorGwen) reported from Dewsbury, England

    PLEASE BE AWARE OF SCAM! Just answered a phone call from a nice man telling me that there are problems with my @bt_uk broadband speed? Kept him talking as long as I could without sharing any personal information. Obviously it’s a scam as I’m not with BT!

  • RobertS66021134 Leeds United memorabilia collector (@RobertS66021134) reported from Garforth, England

    @Hells4Heroes @bt_uk I’m with BT Helen.. & my Wifi was terrible at the time, they sent me out a new up to date router & boosters for free.. they can test the speed remotely for your Mum. I have worked in telecoms previously & they’re the best provider.

  • markroper23 Mark Roper (@markroper23) reported from Drighlington, England

    My @bt_uk broadband has been down for a week, fifth outage in twelve months. Halo 900 package, unbreakable WiFi the website says - not true. Hybrid Connect doesn’t, no urgency to resolve anything. We’re being let down hugely.

  • shakenNstirred Andy Wright (@shakenNstirred) reported from Tockwith, England

    @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

  • mike_leckenby Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @CockertonMark @bt_uk Crap… & rip off… full stop

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @btsportfootball @btsport sort your ****** stream out!!! Never have an issue with Amazon prime or Netflix which I pay way less for

  • Mikefp_ Mike (@Mikefp_) reported from Otley, England

    How ******** can these clowns not know that wasn’t a goal when a literal referee has explained it so well my 2 year old could understand it? #UCLfinal #btsport

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _ashsachdeva Ash Sachdeva (@_ashsachdeva) reported

    @bt_uk I don’t need an update because everyone is absolutely clueless. I need a solution, a refund and compensation. @bt_uk

  • _TeeDoubleU Tom Watts (@_TeeDoubleU) reported

    @btbusinesscare apparently my order is still delayed due to ‘routing’ problems… what are they then?

  • soraal88 Soraal (@soraal88) reported

    @bt_uk hi there, I’d like to raise a formal complaint against one of your agents. She tried to scam me and lied to me. Can you please help?

  • BrownCllr Cllr Gordon Brown (Rutland) (@BrownCllr) reported

    @bt_uk Th landlines and internet in the Village of Barrowden (LE15 8E) have now been down for 15 hours. The BT website indicates that there you are unable to provide a time for a fix. What is your plan to resolve and keep customers updated?

  • Rachael_M Rachael M Withernay (@Rachael_M) reported

    @bt_uk Wish I hadn't returned previous BT hub before testing the Halo 3 hub. Internet is painfully slow and customer support is a confusion of text messages and online automatic nonsense.

  • Markybanjo77665 Mark (@Markybanjo77665) reported

    @bt_uk hi is there outage in the s26 area we had no Internet for last two hours

  • kingshouse27 angeballs (@kingshouse27) reported

    @btsport been trying for an hour to add BT Sport to my expensive existing brcontract. Website just sends you up and down the page without any ability to add to the basket. Shambles

  • DStructUK DStruct (@DStructUK) reported

    @bt_uk @teachingofsci 2 years have passed, just wondering if there's any change with this? About to cancel sky and move to bttv. Hoping for Disney integration

  • bronwyyyyn Bronwyn Raper (@bronwyyyyn) reported

    @bt_uk hi have had no connection for the past hour - is there an outage?

  • telechara Tele (@telechara) reported

    @bt_uk @bt_uk What customer service does not answer their customers' questions? Why can't you just explain clearly about these features and support us better?