BT (British Telecom) Outage Report in Tockwith, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tockwith, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tockwith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Tockwith, North Yorkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough, Harrogate, Leeds, Boroughbridge and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Knaresborough |
Internet | |
| Harrogate |
Internet | |
| Knaresborough |
Internet | |
| Leeds |
Internet | |
| Knaresborough |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Tockwith, England
Latest outage, problems and issue reports in Tockwith and nearby locations:
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Peter Thody
(@PeterThody) reported
from
Leeds, England
@bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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David Peter Woodhead
(@DavidWoodhead26) reported
from
Leeds, England
@btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Charlsella Bielsenberg 💛💙
(@charlieros1e) reported
from
Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
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Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
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John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
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Stuart Winder
(@Stav74) reported
from
Boroughbridge, England
@bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞
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🅰🅽🆃
(@Ant_Lock77) reported
from
Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
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Sam Fray
(@boujielou) reported
from
Leeds, England
@bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Garyudson
(@Garyudson1) reported
@SeaCasa1 @bt_uk Can you use the camera on your phone to see behind it? Would that help?
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cardiffbhoy
(@stephenrcardiff) reported
Ok @bt_uk . New fibre 1 installed today and now we have no Wi-Fi upstairs ! Can we cancel if this isn’t sorted ?
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Alec Willis
(@alecwillis52) reported
@bt_uk Just seen on the BT app service Hope's to be activated on 29th Dec is someone taking the mick. COME ON what is happening with BT.
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Tra la la
(@Tra8219) reported
@bt_uk Hi, In the past two days my internet has dropped out at least 10 times. Is there a problem in the CT9 area?
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MD
(@emdotdee) reported
@bt_uk how can I check my router is working properly? Ever since I regraded my wi-fi quality has been terrible. Still connected to internet but my devices (iPhones, iPads, laptop, etc) all lose connection. Even the Wi-Fi extender light goes red.
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Nick
(@nickbruff) reported
So, a member of the call center at @bt_uk previously said ‘**** you’ and hung up on me. I asked for a recording of the call and conveniently the recording ends when she says it. They’re leaving it at that. Which means they think it’s fine for that to happen. Great work @BTCare.
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isaac Winn
(@isaacWinn10) reported
@bt_uk honestly this is the second time you have messed up. I set up a second network with you to stop lag, said the engineer today could do it. They can’t. Now saying 28th. I have to work from home this is unacceptable! Fix this.
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Eden Gem
(@edengem) reported
@bt_uk Hello - can you help. My mother’s landline isn’t working; she’s 89, slightly deaf and isn’t online. It seems there’s a 2-day wait to fix when I checked; she has hospital calls this wk so can you expedite plse?
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craig9333
(@933Craig) reported
@bt_uk I've been trying to call everyone I get some where they hangup on me I am getting fed up with the fail with my line
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.