BT (British Telecom) Outage Report in Earswick, City of York, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Earswick, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Earswick, City of York, England
The most recent BT (British Telecom) outage reports came from the following cities: York and Malton.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Phone | |
| York |
Internet | |
| York |
Internet | |
| York |
Internet | |
| Malton |
Wi-fi | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Earswick, England
Latest outage, problems and issue reports in Earswick and nearby locations:
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Mike Dutton
(@MikeGiantsRL) reported
from
York, England
@bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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kerry_l6
(@kerrylakey7) reported
from
Fulford, England
@btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Ștefan Iaonco
(@DeExilio) reported
from
Copmanthorpe, England
Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dixiepoo
(@walt_dicksy) reported
@bt_uk Prior to the 5th of August (the email telling me you're terminating my service) the last email I got from bt was on Christmas eve. I have not received a phone call from you at all. Never got a warning letter either but you're happy to send a letter telling me your disconnecting
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MX5LOOKatMYMX5
(@LOOKatMyMX5) reported
@btbusinesscare just signed up for a new business contract with you and you’ve cut us off no broadband phones or business today and can’t get through to faults keep getting cut of in the queue appalling service for business need to cancel contract after 38 yrs a loyal customer!
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Emma B
(@ebowden_) reported
@bt_uk This has been happening on and off all week up until this morning so we still need help with this thanks
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Hmmmm? 🇬🇧
(@Hmmmm12245233) reported
@btsport hi can I cancel my monthly pass then reinstate it when the rugby status again ?
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Diane Messias
(@NiceEtoile) reported
.@BTCare Despite paying in excess of 50 quid a month as a business customer, my internet has consistently been dropping out for the past 2 weeks. Last time you threatened me with having to pay you to fix it (!) - turned out to be a fault in a street junction box. Awful compa
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Dave Ewart
(@DaveEwart) reported
@bt_uk My father’s landline appears dead and I’m trying to get it sorted. Can you help? Using text to 61998 results in “unable to deliver” (texts ok otherwise)
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Bhupesh Yadav
(@bhupeshyadavs19) reported
@bt_uk My BT account number is GB25258012. I ordered broadband several weeks ago and yesterday (12th Aug) was it's activation date. Activation didn't complete on time and I am told to wait atleast another week. Work from home affected badly. Disappointing service from BT!!
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Simon Goodyear
(@simon_goodyear) reported
@OpenreachHelp It would be nice to be able to watch football or anything if @OpenreachHelp and @bt_uk sort out my BB installation problems!
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Alyssia
(@Alyssia_CMK) reported
@bt_uk We have indeed and the soonest offer was the end of August after first starting this process in July. This is not practical when WFH - other providers have said they can sort this week but loathe to pay £75 cancellation for @bt_uk’s poor service and incompetency
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Brad Winks
(@BradWinks1) reported
Can anyone please help. I used to cast BT sport from my phone to my Sony tv.I can’t do that anymore I need the BT app. I downloaded the app on my tv, but my user ID and password have capital letters and there is no option for this on the tv keyboard. Ideas ? @btsport @SonyUK