BT (British Telecom)

BT (British Telecom) Outage Report in Earswick, City of York, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Earswick, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Earswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Earswick, City of York, England 02/08/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Earswick, England

Latest outage, problems and issue reports in Earswick and nearby locations:

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • Oldplummy Vik (@Oldplummy) reported from York, England

    @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • MBKirton Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • shakenNstirred Andy Wright (@shakenNstirred) reported from Tockwith, England

    @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • No21York No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left

  • DeExilio Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, England

    Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

  • RichTheRed252 RichSC (@RichTheRed252) reported from Earswick, England

    Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt

  • kerrylakey7 kerry_l6 (@kerrylakey7) reported from Fulford, England

    @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deancf1 UTD we stand (@deancf1) reported

    @bt_uk Rubbish can’t even fix an internet outage my home internet has been down for 4 days now sent out an EE hub and that is worse than rubbish nearly out of my monthly 4g on my contract awful service

  • willow_peck Alfie (@willow_peck) reported

    @bt_uk Lads, is your share price supposed to be down to 1989 levels?

  • HillbillyHighl1 Hillbilly Highlander (@HillbillyHighl1) reported

    @Twora @bt_uk Yep. I put the work order for internet service in *over the phone* and he couldn't touch it because his job ticket was for phone only, so, he thought the least he could do was have a look at the phone... the rest, as you know, is history.

  • IMBezza Iain (@IMBezza) reported

    @wlcustoms @bt_uk We had exactly the same, but it's OK they fixed it by sending me a new hub which cannot hold a wifi connection... oh, wait... Seriously though sorry to hear you have issues. Here's hoping BT sort themselves out PDQ... highest prices, worst service.

  • mpr147 Michael Rogers (@mpr147) reported

    Appalled (but not surprised) by how @bt_uk reacted to a fault on our line. The issue was your fault (reported by contact staff) and you cut us off from the internet and cannot reconnect us until Tuesday. I work from home. We have two young children. Not even an apology.

  • dailockyer Dave Lockyer (@dailockyer) reported

    @btsportrugby @btsport When will people stop trying to mitigate terribly dangerous and **** technique. How that's only a yellow is breathtaking.

  • Kevburt1 Kev Burt (@Kevburt1) reported

    So i decided to leave the broadband provided by @bt_uk due to years off piss poor service. Turns out the spineless gits decided to just simply cancel my TV now without notice! Scumbags!

  • van_hobble ashok khindria (@van_hobble) reported

    @bt_uk appalling customer services, appalling systems, appalling attitude. I say appalling, unless they were deliberately setting out to obstruct they couldn’t do a better job

  • BATMAN_KAM K786 (@BATMAN_KAM) reported

    @bt_uk landlines are not working in the B8 area

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer