BT (British Telecom) outages and service status in Copmanthorpe, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Copmanthorpe, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Copmanthorpe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Copmanthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Copmanthorpe, England
Latest outage, problems and issue reports in Copmanthorpe and nearby locations:
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Vik (@Oldplummy) reported from York, England@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
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Mike (@MBKirton) reported from York, EnglandArsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Tom Irwin (@TomIrwingolf) reported from Boston Spa, England@bt_uk We chose to leave BT in July because your service does not work in our property
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Yorkie (@Aaronparky) reported from South Milford, England@btsport never guess who Lucy supports OMG fed up of hearing her going on about Man Utd and slot is total rubbish
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Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, EnglandUtterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
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Mike (@MBKirton) reported from York, EnglandIf you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport
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💜💜LOU LOU💜💜 (@LouiseGomerson) reported from Brayton, England@bt_uk Arrrrr stupid WiFi not working on my phone again arrrr
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New Malden Mum (@NM_Mum) reported from York, England@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Sue Helmont (@susan_helmont) reported from York, England@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Andy Wright (@shakenNstirred) reported from Tockwith, England@bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.
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Oliver Dale (@OliverD1999) reported from York, England@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Adele Hartley (@adele_hartley) reported from York, England@MartinSLewis we’ve had problems with our @bt_uk broadband since 16th April as in slow broadband speed and dropping connection. After at least 8 engineer visits (inc 2 no shows) we’re still in the same position. They won’t terminate our contract without fees!
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T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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No.21 York (@No21York) reported from York, England@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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💜💜LOU LOU💜💜 (@LouiseGomerson) reported from Brayton, England@bt_uk No just mine but only with our WiFi I don't have this issue with any other WiFi that's whats a mystery!
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Sheryl (@shezallo2012) reported from Barlby, EnglandWow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!
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Mike (@MBKirton) reported from York, EnglandWatching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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New Malden Mum (@NM_Mum) reported from York, England@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Joanne Olsen she/her (@oneshortarm) reported from York, England@bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!
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Simon Woodward (@drsimonwoodward) reported from York, England@bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Rachel (@rachelleese84) reported@bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.
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Paul Dilger (@paulidilge) reported@bt_uk your website is so desperately poor. You offer a chance to edit my details and then you grey out the submit button, then you deny access to the page #hopeless #fail
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Jill (@LavenderFairy79) reported@BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!
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mark stratford (@stratfordmark) reported@bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!
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Simon Conway-Smith (@SConwaySmith) reportedIf @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!
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🐕📚 (@jaye_lass) reported@bt_uk an engineer visited and said there were no issues in my property but confirmed external issues causing slow connection and frequent connection drops. Escalated to open reach. Heard nothing since and job says closed on MyBT. Will I be refunded for ongoing poor connection?
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Bukhtiar shah (@imbukhtiar) reported@bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.
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AlecH (@Alec0475) reported@bt_uk Good afternoon. Am having problems with my router. Can you help please?
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Future Tech (@neural_theory) reported@duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days