BT (British Telecom) outages and service status in York, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in York, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near York, England
The most recent BT (British Telecom) outage reports came from the following cities: York.
Community Discussion
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BT (British Telecom) Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Sue Helmont (@susan_helmont) reported from York, England@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Adele Hartley (@adele_hartley) reported from York, England@MartinSLewis we’ve had problems with our @bt_uk broadband since 16th April as in slow broadband speed and dropping connection. After at least 8 engineer visits (inc 2 no shows) we’re still in the same position. They won’t terminate our contract without fees!
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RichSC (@RichTheRed252) reported from Earswick, EnglandCan’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt
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Mike Dutton (@MikeGiantsRL) reported from York, England@bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult
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Adele Hartley (@adele_hartley) reported from York, England@BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!
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Tom Irwin (@TomIrwingolf) reported from Boston Spa, England@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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New Malden Mum (@NM_Mum) reported from York, England@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Emily (@emilyneilson22) reported from Easingwold, England@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Emily (@emilyneilson22) reported from Easingwold, EnglandAbsolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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New Malden Mum (@NM_Mum) reported from York, England@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Tom Irwin (@TomIrwingolf) reported from Boston Spa, England@bt_uk We chose to leave BT in July because your service does not work in our property
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Pete Smith (@petes2020) reported from Askham Richard, England@bt_uk left Sky TV because of high bills and poor service....wanted to add netflix what a going on! Now removed it as I couldn't log in. Waste of time on the phone to customer service 🙄
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Tom Irwin (@TomIrwingolf) reported from Boston Spa, England@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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Simon Woodward (@drsimonwoodward) reported from York, England@bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered
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Andy Wright (@shakenNstirred) reported from Tockwith, England@bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.
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Vik (@Oldplummy) reported from York, England@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
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Simon Woodward (@drsimonwoodward) reported from York, England@bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem
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Christmas StEve (@stevegaughan1) reported from York, England@bt_uk “Further help” ?! I’m in need of an internet service that works. I now have work meetings and client appointments that I have to cancel. I am unable to work for FOUR days. That’s going to have a huge impact. And I’m paying for a service that I’m not receiving !
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Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, EnglandUtterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported@bt_uk That was message to me whilst I’m at work. I really could do with some help for her. I can supply you all the information you need, but obviously I don’t wanna do it on a public forum. Thank you so much for reaching out to me.
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The Emperor Son (@TheEmperorSon) reportedHay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.
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Brian McBride (@brian_mcbride1) reported@bt_uk @DMk03s This all very useful information @bt_uk but spread over so many pages & with 'drop down menus' does for some, with age related problems have problems navigating around the using BT Mobile abroad. Can it all be consolidated to a PDF to download & read at leisure?
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madmax889 (@madmax889) reported@bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.
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Sem Essessi (@SemiEssessi) reported@bt_uk why do you keep calling my business partner whose phone number was never part of this account? why are you so awful? i can tell from the first word of your customer service automated broken that you are screwing up your business. a few more words and its even worse.
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Norman Wilson (@nwwilson) reported@bt_uk Service is an absolute joke. AGAIN my Internet doesn't freaking work. Absolute dog ****. I am paying for this crap. 4 days for an engineer. NOT acceptable
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Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported@bt_uk After yesterday’s direct messages with one of your employees I thought this problem would be resolved. Unfortunately, that is already been dashed by your total ignorance not to help after you promised me you would help. It would be elevated to a higher level . Nothing.
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Niall Carson (@niallcarsonpa) reported@EDiamond136 @bt_uk Absolutely 💯 people get laid off from companies after 30 years service by a boss who has been there 6 months. I see it every year in every type of business. The lack of respect for peoples loyalty is wild
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Technicslover (@technicslover) reportedHet @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.
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andy carson (@andy_carson101) reported@eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix