BT (British Telecom)

BT (British Telecom) Outage Report in York, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in York, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in York, England 01/23/2026 05:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • shezallo2012 Sheryl (@shezallo2012) reported from Barlby, England

    Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • MBKirton Mike (@MBKirton) reported from York, England

    If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • shakenNstirred Andy Wright (@shakenNstirred) reported from Tockwith, England

    @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • MBKirton Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • Oldplummy Vik (@Oldplummy) reported from York, England

    @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • RichTheRed252 RichSC (@RichTheRed252) reported from Earswick, England

    Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left

  • oneshortarm Joanne Olsen she/her (@oneshortarm) reported from York, England

    @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LoveringHannah Hannah Lovering (@LoveringHannah) reported

    15 days without broadband and now landline too. @OpenreachHelp engineers keep cancelling & claiming there is no issue and @bt_uk fail to take any responsibility for their failings. The lack of support and customer care is nothing short of disgraceful. @Ofcom

  • _rob_p_ Robin Phillips 💉💉 (@_rob_p_) reported

    @bt_uk The idea that I might be liable for the costs of an engineer call out when you aren’t providing the service I’m paying for is laughable

  • SteveTrewick Steve Trewick M7STZ (@SteveTrewick) reported

    @bt_uk Any chance of an explanation for outage in SR2, service checker indicates a problem with a fix date in three days. Two WFH here, could do with more than “broken” to pass up the chains. Ta.

  • vonisred von von (@vonisred) reported

    @bt_uk All other websites of competitors show all packages just not yourselves so it looks like something is broken your end as other houses in my postcode also only show broadband and no fibre options

  • antonioeweiss Antonio Weiss (@antonioeweiss) reported

    @bt_uk - our broadband and phone line has been down in west Leeds since 29/9. Eight calls later to your team and still nothing done. When will it be fixed?

  • Mandyak35 Mandy (@Mandyak35) reported

    @bt_uk Really disappointed that as a customer of over 20 years on moving home I am being charged nearly £500 for the remainder of my contract! No customer care or thanks for being a long term loyal customer whatsoever!

  • s3w Steven A B Wright (@s3w) reported

    @btcare According to the service status page, my broken broadband was reported at 09:45 today and yet it is only 09:10. So your service status page is a bit broken too. Just FYI.

  • malibugirl77 Sayuri (@malibugirl77) reported

    @bt_uk is broadband down in N1 London area?

  • JustinHinchcli3 Justin Hinchcliffe (@JustinHinchcli3) reported

    Meanwhile, outside of 455, #Tottenham High Road, #N17 there seems to be a problem (shooting up in a box?) @bt_uk #Bizarre

  • Bearbrazil1 Bearbrazil (@Bearbrazil1) reported

    @bt_uk @bt_uk this company dont respect costumer treat me as a joke !! do no trust BT!!!