BT (British Telecom) Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO10, YO31 and YO1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near York, England
The most recent BT (British Telecom) outage reports came from the following cities: Tadcaster and York.
| City | Problem Type | Report Time |
|---|---|---|
 Tadcaster |
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| York |
Wi-fi | |
| York |
Internet | |
| York |
TV | |
| York |
Wi-fi | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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Mike Dutton
(@MikeGiantsRL) reported
from
York, England
@bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Ștefan Iaonco
(@DeExilio) reported
from
Copmanthorpe, England
Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
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Simon Woodward
(@drsimonwoodward) reported
from
York, England
@bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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kerry_l6
(@kerrylakey7) reported
from
Fulford, England
@btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Sheryl
(@shezallo2012) reported
from
Barlby, England
Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!
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Jack Hill
(@jack_hill88) reported
from
Skelton, England
**** off Jermaine Jenas. There’s your opinion and the letter of the law. Contrary to belief there’s a difference #btsport #NEWMCI
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Simon Woodward
(@drsimonwoodward) reported
from
York, England
@bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe White
(@joebgwhite) reported
@bt_uk You do have an option, but you won’t let me use it unless I pay an extra £15 per month, despite me being advised it was part of the package I signed up for. You are effectively saying you can lie to customer without repercussions, except saying sorry of course
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Sheila MacNeill
(@sheilmcn) reported
just wasted over an hour on support chat with @bt_uk - I am not the happiest of customers right now
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Col Finan
(@Cmixmax) reported
@bifana_bifana @Gojairu @btsport are as bad planning the incident down and glossing over the footage.
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk Who is Director of Customer Services for BT UK?
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Emily M
(@moonie8404) reported
@bt_uk @CelticDragon12 It's slow. Both on your phone app and via Web page.
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K A T I E
(@katiereid48) reported
@bt_uk tried 4 times this morning to set out WiFi and at the last stage we are getting a message to say we can't process your order right now- help?
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Charlie Parkes
(@t2nafish) reported
@virginmedia The second Sky/BT upgrade the fibre in my area I’m off. Your broadband is the worst I’ve ever had. Always disconnecting and just crap! I would imagine most people feel the same way. #skybroadband #bt_uk
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Ben Hutton
(@relequestual) reported
@bt_uk If I’m contact you I’ve already reset the hub several times =] Yeah it’s fine this morning… but this is the same pattern as the intermittent issues I’ve had before. Please don’t close the issue and I’ll try that test again when it’s slow again.
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk I have a serious complaint and can get no response from you.
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Nicholls
(@thattnicholls) reported
Hello @bt_uk would it be possible to train your engineers to be more aware of birds nesting in roofs when they do work please? You replaced a wire at our neighbour’s house and now swifts are having trouble getting to their nesthole as the new wire blocks the way to it. Thanks