BT (British Telecom)

BT (British Telecom) Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO31, YO1 and YO10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in York, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in York, England 04/25/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near York, England

The most recent BT (British Telecom) outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork E-mail
United KingdomYork Internet
United KingdomYork E-mail
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • No21York No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • MBKirton Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left

  • Oldplummy Vik (@Oldplummy) reported from York, England

    @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • RichTheRed252 RichSC (@RichTheRed252) reported from Earswick, England

    Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt

  • shezallo2012 Sheryl (@shezallo2012) reported from Barlby, England

    Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • shakenNstirred Andy Wright (@shakenNstirred) reported from Tockwith, England

    @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • MBKirton Mike (@MBKirton) reported from York, England

    If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Leegend90 Lee Savery (@Leegend90) reported

    @bt_uk I checked that. My TV is updated. Netflix, Apple TV, Prime Video, Sky all deliver 4K HDR to my TV. Just your app that's the problem. Clearly there's an issue you need to fix.

  • DontDenyThe Party politics isn't working for anyone, anywhere (@DontDenyThe) reported

    @bt_uk we're on the top home package and have been for years how do businesses cope with this problem - how much extra is a business package if it has some sort of guarantee there are many people working from home (not because they want to) experiencing this what do we do exactly ?

  • Antony05743865 Antony (@Antony05743865) reported

    @btsport I would recommend watching pretty much all games on mute. Co commentary up to hoddle standards. Terrible. Non stop drivel.

  • _Trudi_ Trudi Curtis (@_Trudi_) reported

    Anyone else having issues with @btsport @btsportmotogp all the money that is paid to them you would think they wouldn’t have a feed that keeps freezing

  • mmmisjah mish👩🏻‍🔬 (@mmmisjah) reported

    @bt_uk hi how do I talk to someone re wifi set up if there isn’t a landline connected to it? Having trouble setting up wifi but when phoning the available numbers it asks for a “BT number you’d like to talk about”

  • 2WB10 2WB (@2WB10) reported

    @bt_uk Hi thanks for asking, not sure I can’t check until I’m home tonight. I spoke to a few gamers lastnight at it seems we were all BT broadband customers. Maybe your network had a few issues lastnight from about 11pm?

  • DragonBlueCloud Dragon Bluecloud (@DragonBlueCloud) reported

    @bt_uk unbelievable the amount of lies your customer service team feeds me. Two months without broadband - what do we get for chasing up our order: lies. How difficult can it be to place an order correctly with Openreach. We've placed at least 5 orders!!! How can it go so wrong?

  • CloughMark Mark Clough (@CloughMark) reported

    @bt_uk Shocking service all round. Moved house, used to have sky but as bt supplied new house went with them. Worst decision ever. They dump your boxes for you to install yourself,solve tech issues yourself, they don't respond quickly either. Going back to sky & say to bt bye!

  • CloughMark Mark Clough (@CloughMark) reported

    @bt_uk So,another example. Watched Nicola Walker in annika via alibi TV on sky, 1st episode. Tried to catch up on bt, apparently virgin & sky work with alibi but not bt with new customers. You can't even have a complete content TV service with bt so what's the point?

  • Leegend90 Lee Savery (@Leegend90) reported

    @bt_uk No error code. I've reinstalled, I've deleted and reinstalled and still says it's not compatible. Every other app is fine, just yours that's the problem.