BT (British Telecom)

BT (British Telecom) Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in York, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in York, England 05/16/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near York, England

The most recent BT (British Telecom) outage reports came from the following cities: Tadcaster and York.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadcaster Internet
United KingdomTadcaster Wi-fi
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork E-mail
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • shezallo2012 Sheryl (@shezallo2012) reported from Barlby, England

    Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

  • RichTheRed252 RichSC (@RichTheRed252) reported from Earswick, England

    Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • oneshortarm Joanne Olsen she/her (@oneshortarm) reported from York, England

    @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

  • MBKirton Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • Oldplummy Vik (@Oldplummy) reported from York, England

    @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • shakenNstirred Andy Wright (@shakenNstirred) reported from Tockwith, England

    @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • MBKirton Mike (@MBKirton) reported from York, England

    If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nigenealogist Roots Revealed (@nigenealogist) reported

    @bt_uk dreadful service from you. Workmen disabled elderly mothers phone & b'brand & left without a word. Can't be fixed to Monday apparently!

  • KruscovacKid Trebor Sille (@KruscovacKid) reported

    @bt_uk If you could send someone who can actually fix the problem, now that would be a great help!

  • chris_armin Chris Armin (@chris_armin) reported

    @JBDT60 @AndyCas01591466 @bt_uk Is there not an app that comes with the router that allows you to prioritise the order of your Wifi connections? I’ve just upgraded to the TalkTalk version of Future fibre and the Eero router lets you pick where the wifi signal goes to in order of preference.

  • Winslade1 Joe winslade (@Winslade1) reported

    @bt_uk hey! Any issues today I have several devices that are struggling to connect and keep dropping out... Any known issues?

  • erizachu Eliza (@erizachu) reported

    please @bt_uk What is going on with your services at the moment? people around me going weeks without internet and phone service and now I’m being affected. People rely on your services for work, health, etc. It seems like no one is bothering to fix the problem right now.

  • JBDT60 Joe (@JBDT60) reported

    @IRDodd @bt_uk Yeah this is the new BT Full Fibre. Not that impressed as the signal in other rooms isn’t much better than before… very strong by the router only ?

  • cturner23a Mrs Martin (@cturner23a) reported

    @bt_uk My understanding is a problem with the external line running down the front of the property is the responsibility of Openreach not BT. Is this correct?

  • Winslade1 Joe winslade (@Winslade1) reported

    @bt_uk Still having issues and don't think it's right to text you and be charged by my mobile provider can someone call me

  • Coopy2 W (@Coopy2) reported

    @bt_uk Thanks for replying, it is not a monthly pass. I will call in order to cancel. Thanks again.

  • kukiebiscuit Kuks (@kukiebiscuit) reported

    @bt_uk Hi Brian, checked again. Nothing. I had called about this previously that my service intermittently goes down and my 4G on my phone was how I know- when I'm home in term break! 😡Not happy