BT (British Telecom)

BT (British Telecom) Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO1, YO10, YO31 and YO42.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in York, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in York, England 11/05/2024 05:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near York, England

The most recent BT (British Telecom) outage reports came from the following cities: York.

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City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

  • adele_hartley Adele Hartley (@adele_hartley) reported from York, England

    @BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left

  • shezallo2012 Sheryl (@shezallo2012) reported from Barlby, England

    Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • shakenNstirred Andy Wright (@shakenNstirred) reported from Tockwith, England

    @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

  • RichTheRed252 RichSC (@RichTheRed252) reported from Earswick, England

    Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt

  • oneshortarm Joanne Olsen she/her (@oneshortarm) reported from York, England

    @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • thompa101 Carl Thompson (@thompa101) reported from York, England

    So, @bt_uk sent me, unasked for, WiFi router that I don't need. Two days later a returns bag. Don't return get a £50+ charge! All coms by email/mms. You doing this with everyone? Looks a lot like moneymaking scam... Especially for the old. Poor show.

  • Oldplummy Vik (@Oldplummy) reported from York, England

    @TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk

  • MBKirton Mike (@MBKirton) reported from York, England

    Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.

  • NM_Mum New Malden Mum (@NM_Mum) reported from York, England

    @bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • MBKirton Mike (@MBKirton) reported from York, England

    If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissLauraCove Laura Cove (@MissLauraCove) reported

    @bt_uk I had to check the date on this post as I thought it must be April 1st. BT your customer service is a disgrace may I suggest you and everyone go look at your Trustpilot reviews. AVOID THIS COMPANY

  • NickRogersGolf Nick Rogers (@NickRogersGolf) reported

    @bt_uk It was changing over from yourselves to Sky, of which we were told no problems would occur. She needs her Careline up & running, but also the phone is vital to her at this time for appointments, with the ongoing situation. Just need it SORTED NOW !

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported

    @btbusinesscare The broadband 🐌 in postcode BN22 7AU is not working properly. This is everyday, all day, for several days now. The same several times before for the past months. Slower than a 🐌. Impossible to work! FIX, please. Second city I'm complaining from for same problem.🤔

  • jrpdp Jay D P (@jrpdp) reported

    Had a few calls from 02083378335, saying she was from @bt_uk claiming the Internet was not working properly. A very rude and dismissive person said she would disconnect me. Not even with BT.

  • Pamela30014600 Pamela (@Pamela30014600) reported

    @bt_uk Spoken to manager the other day; this was escalated to another team and still nothing. No communication and phone nor reinstated. Dont go to BT; customer service is unsatisfactory. Looks like i will be going to the ombudsman

  • dziebowicz Dam (@dziebowicz) reported

    Hi guys, my Huawei Echolife just died and I’m with no internet access. Anything you can do to help me out with this? If you could also tell me if I can use any GPON router to replace it just in case this would take some time to get fixed? @bt_uk

  • henderson_exp Chris (@henderson_exp) reported

    @bt_uk thanks for quoting me near £100 for an engineer to come look at why my internet doesn’t reach all the rooms in my flat. Super cool to constantly have my laptop cut out while I work 👍

  • PlenoOrgano Organo Pleno (@PlenoOrgano) reported

    @bt_uk There was a broadband problem in that the speed was well below 10mbps download. By the time you responded to the tweet it was back to normal. I don’t know what is happening but this is becoming a regular happening!

  • TdoggVenture Tanya Venture (@TdoggVenture) reported

    @bt_uk It has been over 5 working days and still no call about any of this, I have been more than patient please contact me ASAP to tell me what is happening or I will be making a complaint and asking for compensation for my time and damage to my property

  • claire_braines Claire Braines (@claire_braines) reported

    @bt_uk my internet has been down for nearly 3 hours tried all of the troubleshooting pages and now states we are sorry we are doing work in your area might be affected for 24hrs - come on BT - need help