BT (British Telecom) Outage Report in York, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in York come from postal codes YO10 and YO1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near York, England
The most recent BT (British Telecom) outage reports came from the following cities: York and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Internet | |
| York |
Wi-fi | |
| York |
Phone | |
| Tadcaster |
||
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Andy Wright
(@shakenNstirred) reported
from
Tockwith, England
@bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Vik
(@Oldplummy) reported
from
York, England
@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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RichSC
(@RichTheRed252) reported
from
Earswick, England
Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt
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Mike
(@MBKirton) reported
from
York, England
If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport
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Sheryl
(@shezallo2012) reported
from
Barlby, England
Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Joanne Olsen she/her
(@oneshortarm) reported
from
York, England
@bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Akceb Noinnam
(@Becky98911) reported
@bt_uk Hi BT, we have BT fibre which has been down since last night. Had a text message to say there has been a fault detected and since fixed but still isn't working despite resets etc. From what ai understand this is effecting local residents. Any ideas when this will be up?
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fifi le bang
(@sedgy19) reported
@bt_uk my account is closed and I never received my returns bag for equipment. I can’t order another bag as it says my account does exist. Help?
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Jeannie pie
(@jeannie_pie) reported
@bt_uk As BT customer I tried to get the free BT Protect sw (Norton 360), had probs. Who in BT can help? Sending BT a private message, pls reply urgently.
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john knight
(@johnkni55685778) reported
@bt_uk I'd there problems with Internet in the nottingham area, supposed to be fast fiber, but very slow at the moment
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Scott Haddow
(@scottahaddow) reported
@btsport worst customer service on the planet.
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Kelly Preedy 💫
(@kellypreedy) reported
Oh my goodness, the internet gods must really hate me at the moment… had to pay to go to a coworking space to send some files (as my rubbish @bt_uk home service can’t handle it) & I find their cable got accidentally cut by some workers 😫😫😫
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Duke Silver 🛡️
(@RealSaxondale) reported
@bt_uk For other people in this situation, the vulnerable people team need to be easily accessible, they need to log their calls and follow them up with actions. Whoever is running the show needs to be responsible. Most of all, anyone on the list, never cold call them to sell stuff.
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Alistair Blevins
(@alistairblevins) reported
@bt_uk hi there, I'm currently overseas and my wife is dealing with you trying to fix a broken telephone line (cut cable). I need to add her contact telephone number to our account so that you call her instead of me to agree a time for the engineers to attend. How can I do this?
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john knight
(@johnkni55685778) reported
@bt_uk Is there a problem?
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Tracy Harvey
(@Pear_shaped30) reported
@bt_uk changed broadband from ee to bt full fibre - was brilliant for a while and then we saw a bt engineer at our neighbours house installating full fibre. Even since then ours has been rubbish! Not loading, being really slow now having to use our data #noton