BT (British Telecom) Outage Report in York, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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Vik
(@Oldplummy) reported
from
York, England
@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
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Sheryl
(@shezallo2012) reported
from
Barlby, England
Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Ștefan Iaonco
(@DeExilio) reported
from
Copmanthorpe, England
Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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kerry_l6
(@kerrylakey7) reported
from
Fulford, England
@btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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avor_lawre
(@AvorLawre) reported
@bt_uk As long as its obvious and extreme, and not just a different opinion, don't ever answer the hate and report it. Don't let someone else's hang ups destroy you, have faith in your own worth.
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Ann
(@anntil) reported
@BTCare Finally been fixed. Didn't see your reply as no internet. Do we get compensation for lack of internet, poor customer service (from some of your employees)& the fact I had to travel to office in order to work?
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Marshed potato 🥔
(@Harshmarsh88) reported
Would personally like to thank @bt_uk because of your awful internet dropping out I’ve just eaten through my whole months data in 6 hours! 😡😡😡😡
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Rebecca Morris
(@Rebecca91546152) reported
@bt_uk I can fit the entirety of this farce onto a tweet! Needless to say BT are amongst the worst company's to deal with. So glad I'm with Sky.
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Dinosaur Arse
(@CloudsAndShit) reported
@TyTalksTechblog @JasonClauson @bt_uk So whilst i definitely do not advocate for unmonitored access for your children (seriously, at least sort out monitoring so you know exactly what they are doing) the issue lies within culture, not the individual Monitoring is a bandaid, lets fix the wound and cut the toxicity
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TeeManTV
(@TEEE_man) reported
@bt_uk your broadband is soo bad!! I gave you guys a chance but its definitely time to look for a new provider. Can’t even load a 60sec instagram video. Don’t tell me i need to pay for boosters, fix up your routers please #shambles
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Jimsey
(@Jimsey57) reported
@Cover4Caravans @btsport Seems you can only cancel when contract is nearly up or they charge you for cancelling I phoned them then got pestered back from them to stay eventually got it half price for a year , it's still crap but cheaper crap .
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Breaks2Go
(@breaks2go) reported
@btbusinesscare Someone needs to contact us regarding our business line being down since 1pm yesterday and after numerous requests the number has still not been transferred to a mobile.
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Could Do Better
(@CoodDoBettr) reported
@bt_uk The only warning I got on my EPG was that they had closed. I got zero other notification. What has "frequently" got to do with the issue? What are you doing about reducing monthly fees for removing 2 major channels?
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Yummomummo
(@Yummomummo_) reported
@CloudsAndShit @bt_uk A lot of them never grew up. They had all of the tools required to block out any negative opinions, be they valid criticisms or personal insults. They never thickened their skins or changed their minds. How many times have you seen Marxism or communism trending?