BT (British Telecom)

BT (British Telecom) Outage Report in Belfast, Northern Ireland

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The latest reports from users having issues in Belfast come from postal codes BT1 and BT7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Belfast, Northern Ireland 02/23/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Belfast, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Lisburn, Newtownabbey, Antrim, Newtownards, Holywood, Ballyclare and Bangor.

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City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomLisburn Internet
United KingdomBelfast Internet
United KingdomNewtownabbey Internet
United KingdomNewtownabbey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting

  • Mousy_Librarian Martie Magee (@Mousy_Librarian) reported from Glenavy, Northern Ireland

    @Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • ryan_toon Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • G3chan GC (@G3chan) reported

    @bt_uk Ive Dmed it. But i have got it working now. You may need to report back to open reach as ive had to disconnect their service unit. I know it alarms their systems so they may need to send an engineer to investigate

  • HurricaneHatha Hatha (@HurricaneHatha) reported

    @bt_uk internet down for the last 45 mins?? When will this be working again

  • nathanl3600 Nathan (@nathanl3600) reported

    @bt_uk my bt tv box will not switch on can you please help

  • G3chan GC (@G3chan) reported

    @bt_uk Ill be given an estimated fix time in 48 hours. So basically in the next 2 days you could say your coming next week

  • lindsheartstayx Lindsay 👩‍🦳 (@lindsheartstayx) reported

    @bt_uk I’m not very happy. Our download speed is shocking, despite paying for speeds which should be more than double! Why is it so slow???

  • TorqueTorqueF1 TorqueF1 (@TorqueTorqueF1) reported

    @bt_uk Hi, as a Halo 1 customer are we able to get a second disc free of charge? Started using another room and WiFi is very weak. Thanks

  • HorrellThomasG Grace Horrell-Thomas (@HorrellThomasG) reported

    @z81930577 @vetchfieId @bt_uk Can't play on the PS4 before the connection is so bloody crap

  • Masenk0_is_bad Masenk0 -British - EN-Vtuber🦊/VA (@Masenk0_is_bad) reported

    @bt_uk It changes color to red, it's been happening since yesterday, at random we just lose connection is there an outage or something? because its getting ridiculous

  • chrisbrown1782 christianbrown (@chrisbrown1782) reported

    @bt_uk Do not get bt or there Internet 3 times I gave my bank details and they couldn't take it out of my account then got rid sent router back they say they never received it and put 100 on top of a bill no good in my eyes

  • TJRWalton Terry Walton (@TJRWalton) reported

    @bt_uk Are there issues today in Enfield EN1. Landline has stopped and ADSL is at 30% pf normal speed.