BT (British Telecom) Outage Report in Belfast, Northern Ireland
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The latest reports from users having issues in Belfast come from postal codes BT1 and BT7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Belfast, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Lisburn, Newtownards, Belfast, Carrickfergus, Newtownabbey, Holywood and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Phone | |
| Newtownards |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
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Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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Martie Magee
(@Mousy_Librarian) reported
from
Glenavy, Northern Ireland
@Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄
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Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting
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Ryan Ennis
(@ryan_toon) reported
from
Newtownards, Northern Ireland
@smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?
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Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Johnson
(@AndrewJ88365423) reported
@btsport Rubbish! I pay to watch BIG BASH cricket and what do I get. Braodcasts ending several overs before the game finishes. SkyQ **** so no +10mins on recordings. V unhappy. Show the whole games please.
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Alice edwards
(@Alicelbee) reported
@bt_uk 2/ We have spoken to you 9 times and still no one has come to help - are you able to assist? I’m worried in case they need to call an ambulance
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Batesy
(@pablobates68) reported
@bt_uk This is a load of crap. The WiFi in my sons room is as bad as ever and we have not long upgraded but all you'd say is the walls are in the way or something. Even doing a test says that all is fine but it is not!!!
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thomas
(@thomas70751343) reported
@bt_uk Thanks. Perhaps this time will be 3rd time lucky and you will fix the issue finally. Contract end can’t come soon enough
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Batesy
(@pablobates68) reported
@bt_uk @GrahamKeyte What does provide up to 3 discs and what is complete WiFi? I recently upgraded to halo (is it called that) so we could have better gaming for my son but he said its as bad as ever ?
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Julian Foulkes
(@JulianPFoulkes) reported
@bt_uk Fastest and most reliable is Virgin if you can get it. Customer service is as bad as BT and Sky though!
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Suzanne
(@SUZE_SGM) reported
@bt_uk It still doesn't help us does it regardless of which team is supposed to be dealing with it. Sad we had to contact someone so high within your company to get a response after a month of shambles. How are people supposed to work from home with no broadband. Joke @bt_uk
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MJKM 😊
(@MJKM) reported
@bt_uk This is simply not true. Your customer service is appalling.
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FS/FIDnes
(@DnesFi) reported
@bt_uk Seemingly your still working on the network, even though everyone on our development has BT already.1.5hr on phone this morning, 3 people passed between to g ‘we can cancel your order, escalate it and have it reinstalled on Thursday’. Magically will work then we are told, joke.
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Alice edwards
(@Alicelbee) reported
@bt_uk 1/ My elderly parents (one with Parkinson’s disease) and their neighbours have been without internet or phone line for over a week now since one of your engineers severed the line, and there is no mobile signal in their area.