BT (British Telecom) Outage Report in Belfast, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Belfast come from postal codes BT1 and BT7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Belfast, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Newtownabbey, Newtownards, Antrim, Belfast, Carrickfergus, Bangor, Holywood and Carryduff.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Internet | |
| Newtownards |
Internet | |
| Antrim |
Wi-fi | |
| Newtownabbey |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
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Martie Magee
(@Mousy_Librarian) reported
from
Glenavy, Northern Ireland
@Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄
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Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
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Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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Ryan Ennis
(@ryan_toon) reported
from
Newtownards, Northern Ireland
@smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????
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Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting
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Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Buchanan
(@supremescott) reported
@mark_beattie_ @bt_uk sit in the car down the street for 2 weeks to do my college work - not impressed at all.
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Lynne H
(@hibsnibs) reported
@bt_uk ... your formal complaints procedure, and I am asking you - for way over the 4th time - to GUARANTEE the day that this service will be provided.
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Chris Graham
(@ChrisGinteriors) reported
@bt_uk It was constantly dropping out, way to late now anyway, when I was getting nowhere with you, I have ordered a new fibre service. Hugely disappointed at being lied to regards extending my service.
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Jane Salmon
(@janesalmon) reported
Hahahahahahahahahahaaah I've just found out that my highly anticipated @bt_uk hub (smart hub 2) is not f*cking compatible with @google speakers. BT hell is never-ending. Yes, I've tried channel hopping/resets/everything. It's a common issue. When will this be sorted @bt_uk?
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Gaz Dooks
(@GazDooks) reported
@bt_uk can you give me a call please? We've been with your service a week and we've been having some 'issues' and we can't get through to anyone. It's good to talk...
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James Rowling
(@jamesrowling) reported
@bt_uk Have you ever even tried streaming BT Sport?! It’s awful!
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Pitchside HD
(@pitchsidehd) reported
@bt_uk Bt internet was a joke for me, bt doesn’t give you reliable wi-fi, it’s false advertising!! It’s also very slow compared to virgin, virgin is different league! I terminated contract early at a cost of a cancellation fee but it was the best money Iv ever given away to a con.
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Lynne H
(@hibsnibs) reported
@bt_uk It was you that provided a new stop and start order. I had a working line with Vodafone until 18 Jan which is when you were supposed to pick it up. You couldn't figure out what the problem was which us why - after failing to do this on 18, 20 and 22 you eventually issued 1/2
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Emilyyy
(@Emily_Pownall) reported
Wasting my morning off sorting my internet with @btbusinesscare. Actually sick to the back teeth of their crap service
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Ian Jones
(@ianmjones1981) reported
@bt_uk does any1 at bt no what they are doin. I am fed up with the bs💩, I left u over the joke of openreach engineers never fixin it properly. Now u are bombarding me with email saying I not sent equipment bac. Yet I hav post office receipt also. Bt email confirm it received it