BT (British Telecom)

BT (British Telecom) Outage Report in Belfast, Northern Ireland

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The latest reports from users having issues in Belfast come from postal codes BT1, BT11 and BT10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Belfast, Northern Ireland 09/30/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Belfast, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Bangor and Newtownards.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBangor Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting

  • ryan_toon Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @ChampionsCup @UlsterRugby horrible statement. You’re so in hock to tv companies. It’ll be 13c on Sunday, raining, thaws the pitch. Match played Sunday evening or Monday. But of course won’t suit @btsport will it.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk honestly hope all ur calls are recorded. going to ofcom , since i was told by the last person i spoke to, that no engineer will be brought out again, since nothing seems to be the problem on their side, yet 5 phones and nothing works this is what @bt_uk want me to pay for

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • larrycon1967 lc (@larrycon1967) reported from Dunmurry, Northern Ireland

    @bt_uk is their issues in BT412BE as I've no broadband this morning

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hhysted Helen Hysted (@hhysted) reported

    Hi @bt_uk could you confirm the date that the copper cabling will be severed in Mildenhall, Suffolk. I got letters from @VodafoneUK saying end of March 23 but I still have service! Thanks.

  • panthomas Peter Thomas 🇮🇹 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@panthomas) reported

    @btsport #SARvOSP can you mute the utter **** Lawrence is saying please

  • ourcuzmdsplace MadDog 🐾 (@ourcuzmdsplace) reported

    @bt_uk Just looked in spam and found emails from January 19th. Been hub winked by the bloke from the telephone conversation as it says half way down 24 months.

  • jeanettetvcrime Jeanette Ashmole (@jeanettetvcrime) reported

    @bt_uk I have never experienced such awful customer service from any company in my life. Trying to resolve an issue for over a month. The 'department' that deal not customer facing, even internal staff can't contact them. I raised a complaint with a ref number, I call to chase…

  • NeilWBallingall Neil Ballingall (@NeilWBallingall) reported

    @hhysted @bt_uk The cut off has been pushed back till October for the two trial sites. But ISPs have to migrate you over by then at the latest. You will start to see degradation of your service ie slow speeds and no use of landline. Until your are migrated or you miss the date and cut off

  • LeviJermaine levi smith (@LeviJermaine) reported

    @bt_uk My broadband has been off since Thursday flashing pink and earliest an engineer can come fix the fault is Wednesday and the fault is not even in my property

  • Edgwarebee Felix Compas (@Edgwarebee) reported from Bricket Wood, England

    @bt_uk have ongoing complaint about being missold different contract and persistent slower than guaranteed speeds. Was promised call yesterday from manager to resolve but still waiting #worstcustomerservice

  • gemmmmmx Gemma Hall (@gemmmmmx) reported

    @bt_uk I did, I sent the text in. And people on our housing estate have had texts from BT saying there is an issue.

  • heenamodi Heena Modi Ⓥ 🌱 (@heenamodi) reported

    @bt_uk Everything has been sorted but the engineer didn't leave a router. He said everything was done, tested and working and there was nothing to follow up on but I've since been told that we should have been given a router. Can you help?

  • GarrickBad Garrioch (@GarrickBad) reported

    @btsport Why the hell does @dallaglio8 still get AWJ's name wrong? If you want to shorten his name It's Alun Wyn or Jones. Never Wyn Jones