BT (British Telecom) Outage Report in Antrim and Newtownabbey, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Antrim and Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Ballymena, Belfast, Antrim and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Ballymena |
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| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Ballymena |
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| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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Micky Toland 🔰 B.A.F.C
(@MickyToland) reported
from
Whiteabbey, Northern Ireland
@btsport bloody brutal defending from @ManUtd always expect the worst!!
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Martie Magee
(@Mousy_Librarian) reported
from
Glenavy, Northern Ireland
@Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄
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Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Leyla A
(@LeylaA51273591) reported
@bt_uk Terrible customer service this morning I've decided to end my contract after 25 years, well done to Hayley 👏👏
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Duncan
(@linginuk) reported
Hey @btsport WTF happened to the cricket?
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Kellie
(@xKellieLou) reported
@bt_uk We have done this and no one has ever called us. It's like a never ending cycle. It's like you don't care about your customers.
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Aztec
(@Aztecgold1942) reported
@sadams_s @bt_uk I am English any problem ?.
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Kellie
(@xKellieLou) reported
@bt_uk the internet reception over the past few days is awful. It needs sorting ASAP everyone I know with you is having issues!
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Kellie
(@xKellieLou) reported
@bt_uk Tbh I don't feel safe doing that, after I did this before with your service and no one helped. Why couldn't the person who promised on Tuesday just have called us. You are close to losing another customer.
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Damon Cochrane
(@DamonCochrane1) reported
@bt_uk Managed to fix it. Had a VPN app that was blocking access on the app.
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Skye English
(@SkyePlays6998) reported
@bt_uk *raises hand at 600 ping cus my internet sucks*
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Jane Jene.
(@JaneJene5) reported
@bt_uk Thank you for your reply. I think you are mistaken. I don’t think you can use your live chat for cancelling a contract with you. Am I wrong? 👀👀👀 If so, then it would be better if that was made clear as it would help all the people who struggle to make phone calls.
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Katherine
(@KatGoulder) reported
@bt_uk - can you let us know when broadband is due to be fixed? It’s been out for over 24 hours. We tried to report on phone yesterday but we’re on hold for over an hour. We live in a reception black spot and totally rely on our broadband service