BT (British Telecom)

BT (British Telecom) Outage Report in Antrim and Newtownabbey, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Antrim and Newtownabbey, Northern Ireland 01/03/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Antrim and Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi
United KingdomBelfast Wi-fi
United KingdomBallymena E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • Mousy_Librarian Martie Magee (@Mousy_Librarian) reported from Glenavy, Northern Ireland

    @Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RiccyGonzalez Richard B of England (@RiccyGonzalez) reported

    @bt_uk you’ve done it again! Poor quality TV! Raise complaint, wait a while and hear nothing, case closed!! How come I owe you £100’s to walk walk away from a not fit for purpose service!! ?

  • GunDesmPaul Paul Desmond (@GunDesmPaul) reported

    ******* shocking. Kicking a player is now not a red card ever again. Of that was Xhaka peter walton would be looking for a life time ban #btsport @Arsenal . Palace should be down to 9 instead 1 yellow and the other not even a card. Have the rules been changed for tonites game

  • Natalie_Oxford ✯ Natalie ✯ (@Natalie_Oxford) reported

    Anyone else having issues with the @horror_channel catch up thing via @bt_uk ? Trying to watch s1 ep5 of #Extant as for some reason it didn’t record. Anywhere else I can watch it?

  • hazza_1 Harry Eleftheriou (@hazza_1) reported

    @AFCAMDEN They just said on BTSport he never saw red because the contact was made with "negligible force".... Smh Flashbacks if the force Viera used against RvN

  • thomaslewton Thomas Lewton (@thomaslewton) reported

    @bt_uk you've left my elderly mum-in-law with no internet, her main means of communication, for almost a month now during a pandemic. 8 complaints later and the issue is no closer to being resolved. meanwhile, you have a massive ad campaign for new customers.

  • SianElin_PT Sian Elin (@SianElin_PT) reported

    @SkyHelpTeam Why doesn’t Sky seem to have a customer service number to contact? You have left my elderly vulnerable parents without a phone line for over a week! @bt_uk BT and yourselves seem to pass the buck and refuse to help!!

  • Craig_Abernethy Craig Abernethy (@Craig_Abernethy) reported

    @bt_uk Worst customer service I've ever experienced. No internet for over a week, no end in sight. You've cancelled the order 4 times now due to a 'glitch'. This has been going on since April. Asked to speak to a manager and your manger refused to talk to me...

  • daysoutinfo Mike Davis (@daysoutinfo) reported

    @bt_uk It’s people ringing us. I’m still on the phone trying to sort the problem. Going through lots of irrelevant tests.

  • Gavin_Hoey Gavin Hoey (@Gavin_Hoey) reported

    @bt_uk Hi BT. I'm in a rural location and am looking for 4G broadband. I can't see an unlimted data only sim on your site. Will the unlimited standard sim work in a router? BTW I am a BT Halo customer

  • katiereid48 K A T I E (@katiereid48) reported

    @bt_uk tried 4 times this morning to set out WiFi and at the last stage we are getting a message to say we can't process your order right now- help?