BT (British Telecom) Outage Report in Antrim and Newtownabbey, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Antrim and Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Ballymena, Antrim, Newtownabbey and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Ballymena |
TV | |
| Ballymena |
Wi-fi | |
| Antrim |
Internet | |
| Newtownabbey |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Kevin McGuinness 💭
(@McGuinnessKevin) reported
from
Whiteabbey, Northern Ireland
@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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Martie Magee
(@Mousy_Librarian) reported
from
Glenavy, Northern Ireland
@Hundreddude @denkmit @marcmarquez93 No.... Someone falling for a bit of media fishing 🎣 I ignore it. There are guilty fans on both sides thankfully I’m a racing fan and try not to get dragged in when the media try a bit of shit stirring. Simon not so much but BTSport words fail me.
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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DefCon5
(@No1Ghirl) reported
from
Belfast, Northern Ireland
@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
I don’t mind @btsport but ever since it’s inception, their inability to find a co-commentator for football has been awful. From Owen to Jenas and McManaman in between, they have never had a @GNev2 or @Carra23 to call upon #TOTMCI
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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paddy mcgurgan
(@PaddyMUA) reported
from
Drumbeg, Northern Ireland
@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
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Phil Patterson
(@PhilPatterson2) reported
from
Belfast, Northern Ireland
To make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍
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Matias Garcia-Constantino
(@mattgarciablitz) reported
from
Jordanstown, Northern Ireland
@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.
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georgeinbelfast
(@georgeinbelfast) reported
from
Belfast, Northern Ireland
@KezRandle @btsport Damn !
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth
(@rtrimble91) reported
I’ve been trying to get @bt_uk to install internet in my house for 3 months now. It’s been an absolute disgrace and is stopping me from working from my home. Truly appalling way to treat your customers.
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Gill
(@Aranhe) reported
When troubleshooting a device that won't connect to the network, why do I never remember that the problem is usually my bloody @bt_uk router that needs to be restarted. Sorted - 30 mins later than it should have been #SwitchItOffAndOnAgain
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Hannah Wakeford
(@StellarPlanet) reported
@bt_uk I am doing no such things the delay is your end. Just sitting here quietly, waiting. I was not soliciting advice via twitter just complaining about the general state BT leave their customers and advisors with little to be able to fix. Thanks for your time.
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Jen Pharo
(@Jen_Pharo) reported
@bt_uk I have send you a DM and you are not helping. You are simply suggesting I try the channels that are already ignoring me. Your customer service is a joke. Call me. I have spent enough hours on hold today for you to do me this courtesy.
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Tai 🖌
(@AllForThe6_4) reported
@bt_uk why do the people connecting my Wifi keep leaving my house with no sign/contact? Wifi isn’t connected and it’s been over an hour since I’ve seen them? This was supposed to be done by 1 and I can’t just stay up for them? Wtf is going on?
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Michael Wong
(@MJ_Wong) reported
@btbusinesscare I have asked Charli to let me talk to a manager and she says I have to wait 48 hours. I am keeping her in the phone until resolution
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Julian
(@JuFitJuJu) reported
@bt_uk why have I just received a thank you for placing an order text from you? Been an unhappy customer for ages
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Hannah Wakeford
(@StellarPlanet) reported
@bt_uk I am talking with someone but they can't get anything done and the people in the other departments are shrugging him off. On hold while he tries to fix things.
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Nicola Shelley
(@nicola_shelley2) reported
@bt_uk just been contacted by one of your staff (supposedly) via a mobile number. I told the woman I didn’t believe she was from bt, she called me a b*t*h before putting the phone down on me!
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Martrion
(@Martrion2) reported
@WWEUK @btsport WWE is tone deaf I see. Alexa Bliss stole Bray Wyatt's gimmick and crapped all over it. Now he is ruined and he got fired thanks to her and WWE. This sucks.