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BT (British Telecom)

BT (British Telecom) outages and service status in Antrim and Newtownabbey, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Antrim and Newtownabbey, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 22, 3:13 PM GMT+1.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Antrim and Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, and Antrim.

CityProblem TypeReport Time
Belfast Phone 1 day ago
Antrim Wi-fi 9 days ago
Belfast Internet 18 days ago
Belfast E-mail 20 days ago

Nearby cities with recent reports

Belfast

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • PD__99
    peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • scullionoflarne
    Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?

  • larrycon1967
    lc (@larrycon1967) reported from Dunmurry, Northern Ireland

    @bt_uk is their issues in BT412BE as I've no broadband this morning

  • AndrewMuckaluck
    Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell
    gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • scullionoflarne
    Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • PamCameronMLA
    Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk honestly hope all ur calls are recorded. going to ofcom , since i was told by the last person i spoke to, that no engineer will be brought out again, since nothing seems to be the problem on their side, yet 5 phones and nothing works this is what @bt_uk want me to pay for

  • wakirkpatrick
    Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • GarethOHare3
    Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • Mousy_Librarian
    Martie Magee (@Mousy_Librarian) reported from Glenavy, Northern Ireland

    @Hundreddude @denkmit @marcmarquez93 No.... Someone falling for a bit of media fishing 🎣 I ignore it. There are guilty fans on both sides thankfully I’m a racing fan and try not to get dragged in when the media try a bit of shit stirring. Simon not so much but BTSport words fail me.

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • MickyToland
    Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • georgeinbelfast
    georgeinbelfast (@georgeinbelfast) reported from Belfast, Northern Ireland

    @KezRandle @btsport Damn !

  • PhilPatterson2
    Phil Patterson (@PhilPatterson2) reported from Belfast, Northern Ireland

    To make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍

  • MoBoDrums
    Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paul_archer
    paul_archer (@paul_archer) reported

    @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

  • ManiacSpaniel
    Kate (@ManiacSpaniel) reported

    @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

  • devraaaaaj
    Devraj Ray (@devraaaaaj) reported

    @bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.

  • D1Bluebird
    Welsh1 (@D1Bluebird) reported

    @bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk 10am this morning Internet down apparently a fault on my line earliest engineer appt Monday? 4pm this afternoon the Internet is still down, according to your line checks.....No Fault on my line. Internet however still not working. Make up your mind... Fault/No Fault?

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk Customer without a working phone line due to the upgrade to digital voice!

  • AaronLaw92
    Aaron Law (@AaronLaw92) reported

    @bt_uk hello my account is completely broken, still cannot login - says access denied!

  • GalanthusA
    Chris (Christina) (@GalanthusA) reported

    @MeinirT @bt_uk BT are a disgrace recently. They should issue refunds to customers for the time spent without email service.

  • johnconner05
    john conner (@johnconner05) reported

    @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL