BT (British Telecom)

BT (British Telecom) Outage Report in Antrim and Newtownabbey, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Antrim and Newtownabbey, Northern Ireland 03/23/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Antrim and Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Wi-fi
United KingdomBelfast Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • Mousy_Librarian Martie Magee (@Mousy_Librarian) reported from Glenavy, Northern Ireland

    @Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • joanna22pink Joanna Lawrence (@joanna22pink) reported

    @bt_uk awful customer service, I for one will not be using by again after my contract ends, refuse to help you when you need it

  • JaiminLakhani Jaimin Lakhani (@JaiminLakhani) reported

    @avisethi10 @btsportfootball @btsport So poor

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @btcare imagine its 2021, you pay a rediculous amount per month for broadband. Yet what you get is slower than you had 20years previously. Thats when u know BT care more about profit than providing a service #btdontcare #yougetbetterbroadbandinthedesert

  • afcmark1 AFC Mark (@afcmark1) reported

    Why do @btsportfootball @btsport persist with the Peter Walton referee thing? It’s totally ridiculous, he was a very poor referee when he officiated and now all he does is back up the match referees decisions. Get him off. So glad @SkySportsPL don’t have a has-been ref on.

  • LizBarr98512985 Liz B (@LizBarr98512985) reported

    @bt_uk @btsport It's frustrating enough living in a pandemic and all the restrictions it brings, but BT have taken it to a whole new level. Months after being talked into getting fibre, I still don't have a proper service. My complaint has not been followed up, and I get no reply to texts.

  • DavidJSharples Dave Sharples (@DavidJSharples) reported

    @bt_uk hi, I’m getting cancellation emails meant for a different customer. Account ref in the email is NE20525230 Can you get in touch with them to say they have the wrong email address

  • ridings_sam Sam Ridings (@ridings_sam) reported

    I can never understand why a professional footballer can’t deliver a decent corner #MCIBHA #btsport

  • stephen_w84 Stephen Williams (@stephen_w84) reported

    @bt_uk I have to say, I feel let down by bt, you told me to phone which I did. I got told you could supply me with broadband. You send me the router on the 8th dec and today I get a email to say send the router back or be charged, no explanation no nothing

  • briansparrow191 Brian Sparrow (@briansparrow191) reported

    @bt_uk thanks for cutting me off last week. We are still without the internet and land line connection. Very difficult for a household to all work from home with no internet. So far the response from BT has been awful.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....