BT (British Telecom) outages and service status in Antrim and Newtownabbey, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Antrim and Newtownabbey, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Antrim and Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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Peter Craven (@blueskyvideoguy) reported from Belfast, Northern IrelandIs there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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Martie Magee (@Mousy_Librarian) reported from Glenavy, Northern Ireland@Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
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Martie Magee (@Mousy_Librarian) reported from Glenavy, Northern Ireland@Hundreddude @denkmit @marcmarquez93 No.... Someone falling for a bit of media fishing 🎣 I ignore it. There are guilty fans on both sides thankfully I’m a racing fan and try not to get dragged in when the media try a bit of shit stirring. Simon not so much but BTSport words fail me.
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Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
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paddy mcgurgan (@PaddyMUA) reported from Drumbeg, Northern Ireland@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
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Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland@btsport bloody brutal defending from @ManUtd always expect the worst!!
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David (@davidtcfc) reported from Belfast, Northern Ireland@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????
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Tony Smyth (@tonysmyth23) reported from Belfast, Northern IrelandIs @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Philip I Wilson (@internetsense) reported from Belfast, Northern IrelandRead the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?
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Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty
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Shane Hayward-Giles (@SHaywardGiles) reportedRenewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!
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Aaron Law (@AaronLaw92) reported@bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated
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Stacey paul (@Sp72298066) reported@DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming
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Niraj Shukla (@nshukla86) reported@btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.
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Digger (@JohnKaysCanoe) reported@bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?
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J (@jaysta1979) reported@jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......
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steven 🏴🇨🇱🇮🇪 (@weblivz) reportedI think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.
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LisaF1 🏁 (@lisa7514) reported@DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡
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𝓛𝓸𝓻𝓮𝓵𝓵𝓪 (@SultryNephalem) reported@bt_uk I wouldn't be leaving if you had sorted my tech issues over the last 2 years. I find it very coincidental that I am switching and I have my problems turned up to 11! And my cancellation fee is MORE than I was quoted the day I was looking at leaving!