BT (British Telecom) outages and service status in Antrim and Newtownabbey, Northern Ireland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Antrim and Newtownabbey, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Antrim and Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 12 days ago |
|
Belfast
|
26 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Matias Garcia-Constantino (@mattgarciablitz) reported from Jordanstown, Northern Ireland@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern IrelandHow on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern IrelandAppalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern IrelandAppalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?
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Kevin McGuinness 💭 (@McGuinnessKevin) reported from Whiteabbey, Northern Ireland@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre
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Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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Niall Flack (@niallflack) reported from Belfast, Northern IrelandThe fake crowd noise on @btsport for #AVLLIV is absolutely awful
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Jonathan McCormack (@StripeyMiata) reported from Belfast, Northern Ireland@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
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NM (@mahaff1977) reported from Belfast, Northern Ireland@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@Walesguy2) reported@bt_uk Paying a bill should be easy. Automatic. Why do you make it so difficult for your customers? I’ve already spent an hour on this tonight. And your complaints page wouldn’t upload. Funny that. You think I have that time to spend on a **** company that can’t organise itself?
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shullup it worked out (@ClarkeDdmthe1st) reported@bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic
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madmax889 (@madmax889) reported@bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.
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Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reportedHow does anyone manage without a mobile phone? Our @bt_uk internet & phone are down so only way of contacting is by mobile 🙄
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northern monkey (@StephenR27465) reported@bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.
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The Real Philip Lyon (@phillyonskem) reportedi absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company
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Owen (@OwenJBlanche) reported@bt_uk sort your Internet out been crap for over a week in our place
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Mark (@Walesguy2) reported@bt_uk Site is still down….four hours!!!
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Rosemary Dunnill💙 (@RoseJean12) reported@ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency
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Warren Peters (@wizza_wozza) reported@bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.