BT (British Telecom)

BT (British Telecom) Outage Report in Antrim and Newtownabbey, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Antrim and Newtownabbey, Northern Ireland 01/26/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Antrim and Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • Mousy_Librarian Martie Magee (@Mousy_Librarian) reported from Glenavy, Northern Ireland

    @Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • royston1945 Royston rogers (@royston1945) reported

    @DCMS @bt_uk It would be good if EE owned by BT gave a good phone signal.

  • followtheferret Dan Polak (@followtheferret) reported

    Horrendous service from @BTOpenReach @BT_uk internet connection ordered 28 days ago and still not connected. Cannot work from home. No updates. No deadline. Horrendous.

  • jessica_wills17 Jess M Williams (@jessica_wills17) reported

    Don't know what's more annoying, the fact the WiFi is down and has been down for 30 mins... or the stupid flashing orange light coming from the router 😠 @bt_uk make it stop!

  • RichardWye Rich Wye (@RichardWye) reported

    So England opening batsmen really shite and probably going to be 2-0 down but the worst of it all is the coverage from @btsport It’s bordering on comical, **** ‘pundits’ pathetic host and having random chats with randoms on video call! So so amateurish!!! 🤦🏻🤦🏻🤦🏻

  • finnaz1892 Gary F (@finnaz1892) reported

    @jjNUFC he was a poor referee too, tbf the majority of pundits on btsport are also poor, joe cole being the exception.

  • bachelor304 Nicola Batchelor (@bachelor304) reported

    @bt_uk can you tell me when my broadband will return to DE72, not had service since late last night and almost out of data, can’t work from home like this, had to have an unauthorised absence.

  • followtheferret Dan Polak (@followtheferret) reported

    @bt_uk @openreach @openreachhelp please respond and resolve this issue!

  • ChasingProfit STING TRAVELS 🦎 (@ChasingProfit) reported

    @DCMS @bt_uk It's already like living in some horrible dystopian future, except it's happening now and people seem to be quite content going along with it.

  • bricshirt @bricshirt (@bricshirt) reported

    .@bt_uk After telling you there's no mobile signal where I live, you decided to send a 'internet Hub' that doesnt work of course

  • RuthGrindey Ruth Grindey (@RuthGrindey) reported

    @bt_uk so you can send my bill on time, yet @WeAreOpenreach haven’t managed to reconnect lines that came down on the 26th/27th November - @wpduk gave me £100, for a four day outage, #openreach, are you going to do the same (£600), providing you fix it by 20th Dec as you estimate!