BT (British Telecom) Outage Report in Antrim and Newtownabbey, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near Antrim and Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Wi-fi | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
-
Martie Magee
(@Mousy_Librarian) reported
from
Glenavy, Northern Ireland
@Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk honestly hope all ur calls are recorded. going to ofcom , since i was told by the last person i spoke to, that no engineer will be brought out again, since nothing seems to be the problem on their side, yet 5 phones and nothing works this is what @bt_uk want me to pay for
-
NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
-
Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
-
Andrew Larmour
(@larmour_andre) reported
from
Belfast, Northern Ireland
@ChampionsCup @UlsterRugby horrible statement. You’re so in hock to tv companies. It’ll be 13c on Sunday, raining, thaws the pitch. Match played Sunday evening or Monday. But of course won’t suit @btsport will it.
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????
-
Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
-
David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
-
Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
-
Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
-
peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
-
Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
-
Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?
-
Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
John Ellinson
(@JGEllinson) reported
@mikeondigital @bt_uk We struggled with customer service when setting up our broadband. They were the only company that could provide us with FTTP. The actual product has been great, but just not great at speaking on the phone I found!
-
Ken Chisholm
(@tighabhinn) reported
FIX IT !! SIX MONTHS now and HALF our emails still going into JUNK MAIL !!!! ...despite having tried every single everything to remedy it !!! (including at adding senders' email address to our 'contacts' @bt_uk
-
Ebony Hutt
(@HuttEbony) reported
@bt_uk experiencing the worst customer service this morning. Cancelled contract in Oct, still got billed in November (shouldn’t have). Trying to request a refund, on the phone for an hour, get transferred twice & then call cut off 😡
-
| Steven | | ®♿
(@really_grumpy) reported
@Ofcom I did state that, my issue like tens of thousands of others is why do they have a price scale which clearly discriminates against the elderly, poor, and disabled. 100Mb, 200Mb, 350Mb doesn't cost the supplier any more than a base price - why the scaling? @virginmedia @bt_uk
-
🇬🇮 Darren Crisp 🇬🇮
(@pastyman72) reported
@bt_uk I've had an email saying my TV contract is ending. Was going to renew but can't get through by phone and I'm unable to manage my account at all online due to an ongoing issue (2 years now!) that you have failed to rectify. What do I need to do?
-
not chocolate now
(@YumYumProduce) reported
@bt_uk Funny how that only happens when customers tweet how bad the service is
-
Sid Ibrahim
(@serhanibrahim) reported
@bt_uk Get in touch with @BenIbro he is having crap service from @virginmedia
-
Marshalls
(@treesurgeon47) reported
@bt_uk bt customer service principles: 1 Never call back a customer unless customer has complained on social media 2 After several complaints just ignore completely. 3 Don’t bother rectifying problem that prompted complaints in the first place
-
Kole Morgan
(@KoleMorgan) reported
@Adamjw1980 @Rachel_Cable7 @bt_uk They have now sent me the little box because I insisted on my issue being escalated again. And wierdly I have service with it.
-
Megan Farrow
(@MegunCasey) reported
@bt_uk my internet just randomly went down at about 6 this morning and it’s saying could take till next Wednesday to fix??! How am I supposed to work from home?!! Till Wednesday is a bit of a joke!