BT (British Telecom) Outage Report in Antrim and Newtownabbey, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Antrim and Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Ballymena and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Wi-fi | |
| Ballymena |
||
| Newtownabbey |
||
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Belfast |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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Matias Garcia-Constantino
(@mattgarciablitz) reported
from
Jordanstown, Northern Ireland
@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Micky Toland 🔰 B.A.F.C
(@MickyToland) reported
from
Whiteabbey, Northern Ireland
@btsport bloody brutal defending from @ManUtd always expect the worst!!
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Kevin McGuinness 💭
(@McGuinnessKevin) reported
from
Whiteabbey, Northern Ireland
@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DrAndyLangdon
(@DrAndyLangdon) reported
@bt_uk We were supposed to get super fast broadband installed on 23rd March. Our Sky BB was disconnected. We are still waiting for various cable issues to be resolved. Spoke to BT on Thursday and received condescending generic update the next day. Now left with download speeds of 3mbs.
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lesley radford
(@radfords12345) reported
@bt_uk hey . So you think it perfectly acceptable to do half a job and leave a household without Internet /phone connection until May 22nd even though they are paying for it from today ? NO . Me neither . Shocking customer service .
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GfB 📚
(@Gavin_F_Brewis) reported
@bt_uk Investigate what further? I already have an engineer coming on Wednesday for my issue. I was just making public my issue and my findings for others to know how poorly the service and the treatment of staff is. Though, as an employee I'm sure you're no doubt aware. Join a union ✊
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jordan
(@jordan98655429) reported
@bt_uk help?
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Sarah Axon
(@SarahAxon6) reported
It's the inconsistency that's unbearable. The broadband's up. I'll do some work. Oops no it's not. Just froze in the middle of another call. A whole day wasted, concentration broken again and again @BTCare
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Aaron Aubeck
(@MelonPrinceToni) reported
@bt_uk still not received a reply even after dming yourselves like requested. New customers and can't even get started with your service!
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Vandelay industries
(@ferringferret) reported
@bt_uk Hey! there's global known issues with your Smart Hub 2 recent firmware update (version V0.26.03.01286) which stops @Sonos working. Are you going to fix this so that I can use my speakers again? Regards
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Gerardine Killeen
(@AmiciConsult) reported
@bt_uk When you admit it's your end, it's galling to have to involve a third party and spend time and effort to recover damage. All too bad.
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Paul C Robinson
(@PaulCRobinson) reported
@bt_uk My sister has had to flee her home and go to a women's refuge, and your customer services are telling her she has to pay £300 to get out of a contract? Are you actually serious? Be ashamed of yourselves. Appalling service. Appalling behavior. @womensaid @ofcom
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jordan
(@jordan98655429) reported
@taylorh57226577 @bt_uk They’ve refreshed my WiFi opened up some new gates or something, and have said they are going to send someone out to help with my problem if it consists. It might be that It’s the disc not the hub but I’m not 100 on that but it’s really annoying when everything else is perfect 🥲