BT (British Telecom)

BT (British Telecom) Outage Report in Whiteabbey, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whiteabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whiteabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whiteabbey, Northern Ireland 01/22/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whiteabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Newtownards, Bangor, Newtownabbey, Belfast, Lisburn and Carrickfergus.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownards Internet
United KingdomBangor Internet
United KingdomBangor Internet
United KingdomBangor Internet
United KingdomNewtownabbey Internet
United KingdomBelfast Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Whiteabbey, Northern Ireland

Latest outage, problems and issue reports in Whiteabbey and nearby locations:

  • AriffK_88 Ariff (@AriffK_88) reported from Belfast, Northern Ireland

    @bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Belfast, Northern Ireland

    @A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

  • sevenofdays Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • tonysmyth23 Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland

    Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

  • robert490 Robert Nesbitt (@robert490) reported from Lisburn, Northern Ireland

    @bt_uk @YahooCare What About BT TV I Subscribed To Bt tv Last Week And Sky Cinema And BT Sports I Cannot Receive Them And What Are The Package I Am Entitled To I Lost My Accountand By Landline Number Help Pls

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • sevenofdays Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!

  • hodgemeister_71 Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland

    @bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • McGuinnessKevin Kevin McGuinness 💭 (@McGuinnessKevin) reported from Whiteabbey, Northern Ireland

    @BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • BobbyEarley Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland

    @BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working

  • Colm1984 Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland

    @bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hayesbryan Bryan Hayes (@hayesbryan) reported

    @bt_uk No, they were due to call me yesterday, and also the day before, and the day before that, but didn’t. I asked for a written answer, which I was promised today. Your customer service policy is “tell them we’ll do it tomorrow, then don’t bother”

  • paulinefox66 Pauline Fox 🌹 (@paulinefox66) reported

    @bt_uk No problems listed locally, internet still dipping in and out although less often

  • rubikspixel Mat (@rubikspixel) reported

    Anyone else experiencing issues with @bt_uk mobile? #btmobile

  • LeBruce Ian LeBruce (@LeBruce) reported

    @bt_uk BT was one of the worst customer experiences that I’ve ever had. The money-back guarantee is a complete scam. Signal was beyond atrocious, the money-back only covers 2 months and they made me pay for the remaining year of the contract despite not being able to use it. AVOID.

  • RichProcurement Richard (@RichProcurement) reported

    @bt_uk One of my highlights was how you managed so far to take over 6 months to not install a phone line into my property. Between you & @OpenreachHelp you’re incompetence and customer service has been a downright disgrace @OmbudServices

  • stulangridge Cycle Stu Langridge (@stulangridge) reported

    @bt_uk I can send screen shots of the speed checker I have used since the issue arose.

  • stigface SARAH (@stigface) reported

    @btbusinesscare tell me what I have to do to get a response from you guys. The worst service ever experienced

  • TheOnLiberty Joe Jones (@TheOnLiberty) reported

    @bt_uk @OpenreachHelp are forcing us out of our home during lockdown and at the height of the pandemic. WiFi has been down for over a week. 3 times they've said they'll fixed it by x date and 3 times they haven't done so. No excuse. They're just scrimping on costs at our expense.

  • island_monty Island-Monty (@island_monty) reported

    @bt_uk @BritBox_UK BT shame on you. I may lose my new job due to multiple failures trying to get broadband installed. Several complaints open and you never return a call. Today you email me to say my engineer will arrive 24/12/2020 Every day 1.5 hours on phone queue and still not resolved.

  • TheOnLiberty Joe Jones (@TheOnLiberty) reported

    NEVER BUY @bt_uk BROADBAND. If your connection goes they'll leave you stranded with no WiFi for weeks on end. Talk about showing support for you customers in troubling times - I can't work from home and my partner can't revise for her med school exams and they couldn't care less.