BT (British Telecom)

BT (British Telecom) Outage Report in Newtownards, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Newtownards come from postal codes BT23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtownards, Northern Ireland 03/31/2026 11:45

March 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Carrickfergus, Newtownards and Bangor.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomCarrickfergus Internet
United KingdomNewtownards E-mail
United KingdomBangor Wi-fi
United KingdomBelfast Phone
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • BobbyEarley Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland

    @BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Iamcosmicsoup Richard Robinson (@Iamcosmicsoup) reported

    @bt_uk So what your saying I will have to cancel my order so you will then be able to arrange to move my master socket.

  • kaloumo Karen Moore (@kaloumo) reported

    @bt_uk hey, my mum and dad have two of you BT HD voice phones. They stopped working yesterday but things were fixed this morning - however, they’ve lost all their contacts. Is there anyway to get them back? Will this happen every time they go down?

  • davethegeek DaveTheGeek (@davethegeek) reported

    Todays achievements (apart from work obvs) @WeAreOpenreach sent by @bt_uk says that he doesnt know why im getting speed issues, could be distance, could be something else. @BritishGas came to fix the smart meter (2nd visit) says he cant do anything needs a new meter and new appt

  • robhawkes Robin Hawkes (@robhawkes) reported

    @tomchadwin @btbusinesscare It's so bad; how do they not realise that it's dodgy and encourages people to be lax with personal info 😩

  • silverlance35 Silverlance (@silverlance35) reported

    @bt_uk I am getting extremely frustrated with you guys now. After repeated issues last year, I've had to put yet, another complain about the broadband. Yesterday it disconnected twice (almost every Thursday now) during my stream and before hand

  • Stacey41256907 Stacey (Lola) (@Stacey41256907) reported

    @bt_uk Last text was yesterday asking me to rate my service from you lol

  • Jenn_Fairclough Jenn (@Jenn_Fairclough) reported

    @bt_uk Having a nightmare with service from BT. No landline or broadband for nearly 5 wks. Case keeps being closed, despite acknowledgment of a fault. Ringing call centre 3/4 a wk. Engineers have missed 5 appts now. Poor communication. Not sure how to get this resolved now.

  • SolidusSnake95 Danny (@SolidusSnake95) reported

    @bt_uk It's now resolved, hours after it went down though. The service needs to be improved.

  • lornaedridge80 Lorna Edridge (@lornaedridge80) reported

    @bt_uk I am supposed to have an open reach engineer come out today between 8-1 still not turned up and been advised they have marked the job as completed .... 4th time this has happened ...... terrible service!!!!

  • StarziBear Starzi (@StarziBear) reported

    . @SkyHelpTeam we’ve been without internet since the 17th June. When we call we’ve been told it keeps passing up to complex team but there have been no updates from them. Also been told it was an issue with @bt_uk openreach but no time line as to how or when this will be fixed