BT (British Telecom)

BT (British Telecom) Outage Report in Newtownards, Northern Ireland

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The latest reports from users having issues in Newtownards come from postal codes BT23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtownards, Northern Ireland 01/22/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Newtownards, Bangor, Newtownabbey, Belfast and Carrickfergus.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownards Internet
United KingdomBangor Internet
United KingdomBangor Internet
United KingdomBangor Internet
United KingdomNewtownabbey Internet
United KingdomBelfast Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • sevenofdays Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

  • BobbyEarley Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland

    @BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working

  • tonysmyth23 Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland

    Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

  • McGuinnessKevin Kevin McGuinness 💭 (@McGuinnessKevin) reported from Whiteabbey, Northern Ireland

    @BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre

  • sevenofdays Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection

  • hodgemeister_71 Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland

    @bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • AriffK_88 Ariff (@AriffK_88) reported from Belfast, Northern Ireland

    @bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues

  • Colm1984 Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland

    @bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EstimatingInfo Estimating Service (@EstimatingInfo) reported

    @bt_uk going to pass this on to our solicitor in the morning and lodge a complaint with offcom. This is exactly why businesses don't set up direct debits to pay their bill with rip off BT

  • Farz182 Faris (@Farz182) reported

    @bt_uk I’ve been with BT for over two years with fibre and it’s been great. Now the router keeps playing up I called for support and get told it’s fine after testing the line. It’s frustrating when you get treated like an idiot. Loyalty means nothing. Just replace the router 😡😡😡

  • Hahleyc Hahley (@Hahleyc) reported

    @btsport hello. Your bt sport app is incredibly bad and needs a serious upgrade.

  • deafmade_audio DeafonicsStudio (@deafmade_audio) reported

    @bt_uk Right, but I'm not one of these online gamers, we're just trying to use YouTube or our bank or a shopping website and it takes minutes for a site to load/change page. I don't think the internet should be that slow where I tell it to load Google and I can go and make a cuppa.

  • DavidBillinge David Billinge (@DavidBillinge) reported

    @bt_uk Your web site is absolutely terrible every page I have tried to access to night is asking for password and two stage verification can not get any customer support to resolve issue with E Mail or Broadband

  • BellshillRat2kg Pat Mustard (@BellshillRat2kg) reported

    @bt_uk why is your internet shite when the weathers bad?

  • WALMOTtv1 WALMOT (@WALMOTtv1) reported

    @England @bt_uk Kalvin Phillips for being England's new scapegoat. Poor lad.

  • WernerPR0P #LukakuIn (@WernerPR0P) reported

    @LUFCLIAM_ @England @bt_uk Phillips was the worst on the pitch btw

  • terra_vfx Terra (@terra_vfx) reported

    @bt_uk It is still pretty bad and makes me lag ingame all the time but its fine i guess lol

  • drewscottdavis Drew Taylour-Davis (@drewscottdavis) reported

    @bt_uk Thanks Jordan. Everyone seems to be helping but at the slowest, most inconvenient pace and only when I prompt them. Really disappointed with the discovery of the issue and the handling of it