BT (British Telecom)

BT (British Telecom) Outage Report in Newtownards, Northern Ireland

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The latest reports from users having issues in Newtownards come from postal codes BT23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtownards, Northern Ireland 02/18/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Newtownards.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Wi-fi
United KingdomNewtownards E-mail
United KingdomBelfast Internet
United KingdomNewtownards Wi-fi
United KingdomBelfast Wi-fi
United KingdomBelfast Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Belfast, Northern Ireland

    @A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.

  • PaddyMUA paddy mcgurgan (@PaddyMUA) reported from Drumbeg, Northern Ireland

    @bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify

  • AriffK_88 Ariff (@AriffK_88) reported from Belfast, Northern Ireland

    @bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

  • McGuinnessKevin Kevin McGuinness 💭 (@McGuinnessKevin) reported from Whiteabbey, Northern Ireland

    @BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • tonysmyth23 Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland

    Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

  • hodgemeister_71 Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland

    @bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.

  • sevenofdays Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • PhilPatterson2 Phil Patterson (@PhilPatterson2) reported from Belfast, Northern Ireland

    To make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍

  • No1Ghirl DefCon5 (@No1Ghirl) reported from Belfast, Northern Ireland

    @bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.

  • Colm1984 Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland

    @bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔

  • mattgarciablitz Matias Garcia-Constantino (@mattgarciablitz) reported from Jordanstown, Northern Ireland

    @bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.

  • sevenofdays Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection

  • georgeinbelfast georgeinbelfast (@georgeinbelfast) reported from Belfast, Northern Ireland

    @KezRandle @btsport Damn !

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DamienByrne92 Damien Byrne (@DamienByrne92) reported from Firhouse, Leinster

    @btsport please mute @stephencraigan the worst, most biased co commentator I’ve ever heard

  • sherbsvilletv 🌳 🌱 sherbsville 🌱 🌳 (@sherbsvilletv) reported

    @MarkMowbrayNE @bt_uk hi, just did a twitter search to see if it was just me. had ours put in today, full fibre 900, slower than before. did you get it sorted pls? i called bt, as the bt site wouldnt do a test as it says my router wasnt connected, it is. they couldnt help. said to call back tmorrow 🤪

  • ScottishBoy23 Christopher Johnstone (@ScottishBoy23) reported

    @bt_uk I dont have a telephone number as i have a broadband only service

  • VindalooSG7 Grant (@VindalooSG7) reported

    I ******* hate @bt_uk Now @EE are in the BT Group, I was sold BT broadband again. Nothing changed, even my EE router was working. But then: I plugged in the BT router which meant reconnecting all my devices and just to really ******* off, the BT email account stopped.

  • Craig12946885 Drayway (@Craig12946885) reported

    @bt_uk You think you can help wen I actually called you guys to try change date of my bill..

  • tush321 Steph (@tush321) reported

    @bt_uk I am beside myself as to what to do. I have made 4 phone calls. One lasted over an hour. My problem is still not resolved. I could loose my job because you are not sorting my WiFi.

  • ScottishBoy23 Christopher Johnstone (@ScottishBoy23) reported

    @bt_uk hi there is there an outage in ka257as as my internets went down but the hybrid connect is keeping me online

  • Wainesy Wainesy (@Wainesy) reported

    @bt_uk what’s wrong with the internet? It’s been slow for 3 weeks now! 2mbps download and upload

  • tdockers Trevor Dockeray (@tdockers) reported

    @bt_uk @bt_uk and your suppliers cannot communicate with me a customer effectively nor listen to resolve my problem with your infrastructure

  • xxemmahanratty Emma Hanratty (@xxemmahanratty) reported

    @bt_uk Can someone please tell me why I am paying for complete WiFi in every room monthly when I don’t get get a WiFi connection in every single room?? Recently I’ve had problems with my connections and now this x