BT (British Telecom) Outage Report in Newtownards, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Newtownards, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Wi-fi | |
| Newtownards |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
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Andrew Millar
(@Meelar69) reported
from
Glastry, Northern Ireland
@bt_uk are there problems with BT email? I can't seem to get logged in.
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Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Ryan Ennis
(@ryan_toon) reported
from
Newtownards, Northern Ireland
@smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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FredORourke
(@rourke_fred) reported
Need to see if my area can use other providers because after what feels like the 200th call and request for an engineer @bt_uk ‘a broadband has constantly dropped in service and left us with no internet for days.... then will come back and drop out again. #disgustingservice
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Jenni Seex
(@jenniseex) reported
Hi @bt_uk I’m really looking forward to joining you for a reliable and reasonably priced service. You may want to have a word with your rivals over @virginmedia though as apparently they know your services better than you and told me I would not be able to get installation
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mrsmakeup
(@mrsmaquillage) reported
@bt_uk my very elderly housebound dad has had no WiFi for over a week. Two engineers promised to fix an issue outside but two no shows. It’s his lifeline just now, please help?
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thats definitely not poggers
(@Mr_Tomatoad) reported
@bt_uk Yeah this is BS, my family has BT wifi and it is SHOCKINGLY TERRIBLE. Your network is a fraud 🙄
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Shakey
(@shakemeister007) reported
@bt_uk @Ian4put Is this a pre typed answer because it is the answer that is being kept given by BT to problems on here?
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Al 🏴🇪🇺
(@AEPoynter) reported
@Michael4MDNP @bt_uk Plenty of people will need help ... after the utter mess your party have made of the economy.
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#Ride2Cure2 Neuroblastoma
(@VonSchiehallion) reported
@mackenziegaj @plusnethelp We're with @bt_uk and have been out since 10:45am. Their response was to point me to a website which said "there's a problem". Great! Utterly useless customer service, especially when people gave been told to work from home.
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Dale Lee
(@DleeNI) reported
@bt_uk had awful experience with openreach engineers who lied to me and your telehandlers. After 5 hours of sitting in queues waiting to get through I finally got sorted. Disgraceful! Shoutout to gerry and kieran from NK who went the extra mile and got me connected! #badcompany
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Michael Britland
(@MikeHBritland) reported
@bt_uk Sending the third engineer in less than a week - formal complaint made. Really not happy about allowing yet another person into the house.
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Daren Carr
(@AlmightyDaz) reported
@bt_uk I assumed you would of at least cancelled the payment for the mobile and not the sim then. So now I can cancel it as it should be a rolling contract then?