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BT (British Telecom)

BT (British Telecom) Outage Report in Newtownards, Northern Ireland

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The latest reports from users having issues in Newtownards come from postal codes BT23 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Carrickfergus, Newtownards, and Bangor.

CityProblem TypeReport Time
Belfast Phone 8 days ago
Carrickfergus Internet 10 days ago
Newtownards E-mail 15 days ago
Bangor Wi-fi 15 days ago
Belfast Phone 22 days ago
Belfast Wi-fi 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • _slimmer_
    Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • bndouglas
    Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • davidtcfc
    David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • bndouglas
    Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • mahaff1977
    NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • ryan_toon
    Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

  • darrenmcw
    Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • bndouglas
    Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • wakirkpatrick
    Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • robertmcc
    Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • MoBoDrums
    Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • blueskyvideoguy
    Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • GarethOHare3
    Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • Meelar69
    Andrew Millar (@Meelar69) reported from Glastry, Northern Ireland

    @bt_uk are there problems with BT email? I can't seem to get logged in.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sammioneill
    Sammi O'Neill 💙 (@sammioneill) reported

    @bt_uk Oh good grief. This is the trouble when you talk to multiple people. Yes. Tried everything. Everyone has their devices off and rebooting one by one. No difference. Trying to work from home and children trying to study. 4G isn’t enough.this has been since november.

  • crashtest_dobby
    Rob Potter (@crashtest_dobby) reported

    @bt_uk Hi Alannah - you’re ok, my issue isn’t with yourselves at BT! I’m a Sky Broadband customer who is having the same speed issues as your client @danielgodding

  • 2kidsmum1
    2kidsmum+gin 💙 (@2kidsmum1) reported

    @bt_uk Hi, the internet is currently working but we have ongoing issues with the internet dropping off. We have tried to raise a complaint on the internet via your website but keep getting an error message. This issue has been happening for quite some time.

  • agonistofmind
    Sean James Fallon (@agonistofmind) reported

    @bt_uk @DrJohnCosgrove I have this exact same problem too. The mini hub works great for everything apart from iPlayer. After a minute of playing, the hub stops connecting, red light shows.

  • waughzone
    Duncan Waugh (@waughzone) reported

    @DavidGArnold @bt_uk If it’s any consolation (I doubt it), I am going through this drama with @virginmedia at the moment. 3.5 hours of my life (mostly on hold) wasted talking to people who have no idea how to give me the service I am paying for. Are there any reliable broadband providers out there?

  • ThePipingSnail
    Stephen Kellett (@ThePipingSnail) reported

    @DavidGArnold @bt_uk So Vodafone were in third place I guess? I've just dumped them because they could not give me access to my own account. I spent hours on the phone with them, the reset password email never arrived. When they sent me a temporary one time password it didn't work. Etc.

  • JennyWr36418723
    Jenny Wren (@JennyWr36418723) reported

    @bt_uk All signals are showing as ok and no problems

  • damienharrison
    damienharrison (@damienharrison) reported

    @bt_uk Hi Paula the aerial lead was not attached to anything left hanging down the back of mums TV unit. This was a new connection which my mum will now be cancelling due to extremely poor service. The power wires were still wrapped with cable ties creating a huge fire hazard.

  • sammioneill
    Sammi O'Neill 💙 (@sammioneill) reported

    @bt_uk Ok. I have been up early trying to do an hours work.... will try again now. This is an ongoing problem though and needs to be sorted out permanently to enable my family to work and study.

  • adamrobo88
    Adam Robo (@adamrobo88) reported

    @btsport what has happened to the UFC replays? I pay for the service but I don’t seem to get the main event replays although it clearly says Blaydes vs Lewis?