BT (British Telecom) Outage Report in Newtownards, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newtownards come from postal codes BT23.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Newtownards, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Newtownabbey, Newtownards, Belfast, Carrickfergus, Bangor, Holywood and Carryduff.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Internet | |
| Newtownards |
Internet | |
| Newtownabbey |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Carrickfergus |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
-
Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
-
David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
-
Andrew Millar
(@Meelar69) reported
from
Glastry, Northern Ireland
@bt_uk are there problems with BT email? I can't seem to get logged in.
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
-
Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
-
Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????
-
Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
-
Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
-
Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
-
Ryan Ennis
(@ryan_toon) reported
from
Newtownards, Northern Ireland
@smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?
-
inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting
-
Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
-
NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
-
Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
-
Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Aaron Ulph
(@ulphy) reported
@bt_uk would anyone be able to give me an update on my complaint I put in on the 29th December? I still haven’t heard anything back even though I was told it would be within three days Reference VOL013-550335311568
-
Matthew Sladden
(@IncredibleKoosh) reported
@PippaCrerar @bt_uk Seems like DfE don't understand how the provision of broadband service works in this country...
-
Pickerpark
(@pickerpark) reported
@bt_uk Can you give me a number so I can talk to someone please, not an automated service, I was on hold for over an hour earlier so phoneline is working fine
-
Mike Dimmick
(@mikedimmick) reported
@PippaCrerar @bt_uk To be clear: BT does not provide this service; BT's *customers* provide this service - mostly unknowingly, I suspect. I for one wouldn't share my connection with anyone who walks past. If BT really wanted to help, they would have offered discounted dedicated connections.
-
Frontal Lobe Distortion 🏴
(@Bryn_Cartwright) reported
@PippaCrerar @bt_uk So what’s the problem? The statement says they’ve previously decided and presumably implemented suitable schemes.
-
Enemarr
(@Nyishaaargh) reported
@bt_uk Hi Kelly, the issue is (as advised by every engineer that's ever visited) that we're too far away from the greenbox in town so FTTP is the only solution (short of a closer box installed) It's insanely slow.. now even moreso due to Lockdown
-
Fiona
(@MIA_Tweetings) reported
@bt_uk how can you tell me my elderly parents shielding do not meet priority criteria from r an engineer? No phone or broadband and police attended last night as no one could get hold of them - they need a fix ASAP
-
Innocent Bystander
(@InnoBystander) reported
@Steptoesyard @btsport saw 3 or 4 tweets having issues - but seems ok now....weird one, never seen just BT channels go down before...
-
Rigaud Pesto
(@pesto_rigaud) reported
@heathgarden @bt_uk Also having issues in Rhos, pisstake
-
Mark Webb
(@Webby1962) reported
@PippaCrerar @bt_uk BT isn't 100% (no provider is) but it's pretty good. 3 of us WFH since March with minimum 6 devices & TV using it all the time. Few problems.