BT (British Telecom) outages and service status in Newtownards, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Newtownards, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (67%)
- E-mail (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newtownards, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 7 days ago |
|
Bangor
|
Internet | 9 days ago |
|
Belfast
|
9 days ago | |
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Belfast
|
14 days ago | |
|
Belfast
|
Internet | 16 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?
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Kevin McGuinness 💭 (@McGuinnessKevin) reported from Whiteabbey, Northern Ireland@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre
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Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@ChampionsCup @UlsterRugby horrible statement. You’re so in hock to tv companies. It’ll be 13c on Sunday, raining, thaws the pitch. Match played Sunday evening or Monday. But of course won’t suit @btsport will it.
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Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
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DefCon5 (@No1Ghirl) reported from Belfast, Northern Ireland@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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Niall Flack (@niallflack) reported from Belfast, Northern IrelandThe fake crowd noise on @btsport for #AVLLIV is absolutely awful
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Tony Smyth (@tonysmyth23) reported from Belfast, Northern IrelandIs @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Richard Moore (@richardmoore127) reported from Comber, Northern Ireland@btsport @btsportfootball getting error message YS7012 on player, HELP QUICKLY! Have restarted several times. #LFC #LFCBarca
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Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern IrelandHow on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland@BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting
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Pam Medlock (@PamMedlock) reported@bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫
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Mark Haynes (@IQuitMuskspace) reported.@bt_uk £37.44 Hilarious & insulting. 3 failed visits. 50+ calls to your utterly hopeless 'guides'. Multiple documented lies & broken promises. We have all the evidence, call recordings & video. We suggest you reconsider & seriously revise this pathetic 'compensation'?
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thisissaffers (@ThisisSaffers) reported@bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?
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Dave Kendall (@DaveKendallPho1) reported@bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reportedWell the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)
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Sue Prebble (@sayescourt) reported@bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.
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Ann Beck (@ann_beck) reported@BTCare been told there is no possible resolution to a system error in YOUR company so I either pay nearly double what you quoted or leave. CEO must be proud. Customer care at its worst #donotbuy #Complaints #BTscams
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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Amanda Eastwood (@eastwap) reported@bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.