BT (British Telecom)

BT (British Telecom) Outage Report in Newtownards, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtownards, Northern Ireland 03/12/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Newtownards.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Wi-fi
United KingdomNewtownards E-mail
United KingdomBelfast Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk honestly hope all ur calls are recorded. going to ofcom , since i was told by the last person i spoke to, that no engineer will be brought out again, since nothing seems to be the problem on their side, yet 5 phones and nothing works this is what @bt_uk want me to pay for

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • ryan_toon Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

  • Meelar69 Andrew Millar (@Meelar69) reported from Glastry, Northern Ireland

    @bt_uk are there problems with BT email? I can't seem to get logged in.

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kirsten_t kirsten tinman (@kirsten_t) reported

    @bt_uk @OpenreachHelp So no call back from BT. I called BT, no update, no call back. Who can help me!?!?

  • DKRMartyn MafiaBear (@DKRMartyn) reported

    @bt_uk Hi. How do I email your complaints department, without having an account? I've just had one of your new Door2Door sales team around, he was disgustingly rude. Ignored my requests to leave, despite waking a disabled household member, and acted like he was improving (1)

  • clairelevy claire levy (@clairelevy) reported

    Hi @bt_uk - my broadband is still not working. You were supposed to call us back last night, but you didn't. Any chance it's being looked into? Thanks, Claire

  • RobertS45261451 Robert Smith (@RobertS45261451) reported

    @bt_uk @JeSuisTinkerbel Probably not relevant, but why are providers allowed to put their prices up mid contract? It makes a mockery of the word. Who would agree to a contract in which the provider can charge whatever they like while the customer is locked in for 18 months or whatever?

  • ScouseViking91 jon mcganity (@ScouseViking91) reported

    Debating whether joining @bt_uk was a good move, joined on the 29th activation date on the 13th today after calling I've a 2 day delay not even had Internet yet and already problems 🤔

  • DarrenHatherley Darren Hatherley (@DarrenHatherley) reported

    @bt_uk I will never ever order another thing from your organisation ever again… After 2.5 months of multiple conversations, orders and time wasted…. We are no where… you need to train your staff better!

  • markjwt Mark Taylor (@markjwt) reported

    @AnnaGra65143872 @bt_uk Section 14, paragraph B in their terms of service outlines the compensation you are entitled to (£8.06 a day after the first 2 days). Check it out! You can also Google the CEO's email address to escalate things (I'm not posting it here on this forum, for obvious reasons!)

  • johnmooredge John Miller (@johnmooredge) reported

    @btbusinesscare @BTGroup @MoneyTelegraph. 18 days without broadband and no help forthcoming from BT!5 properties without internet. BT ‘complaints specialists’ no help. What can we do???

  • IamPaulGibson Paul.i.am (@IamPaulGibson) reported

    @bt_uk My service is with Vodafone, I’ve sorted that. Do you have a time frame of when the work will be completed?

  • beckenhamhaze4 Venicebluejay (@beckenhamhaze4) reported

    @bt_uk Excellent Customer Service from Bt on Saturday night, after business hours. 👌