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BT (British Telecom)

BT (British Telecom) Outage Report in Newtownards, Northern Ireland

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The latest reports from users having issues in Newtownards come from postal codes BT23 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Carrickfergus, Newtownards, and Bangor.

CityProblem TypeReport Time
Belfast Phone 12 days ago
Carrickfergus Internet 14 days ago
Newtownards E-mail 19 days ago
Bangor Wi-fi 19 days ago
Belfast Phone 26 days ago
Belfast Wi-fi 26 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • wakirkpatrick
    Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • Meelar69
    Andrew Millar (@Meelar69) reported from Glastry, Northern Ireland

    @bt_uk are there problems with BT email? I can't seem to get logged in.

  • ryan_toon
    Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

  • blueskyvideoguy
    Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • MoBoDrums
    Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • robertmcc
    Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • bndouglas
    Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all

  • bndouglas
    Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • mahaff1977
    NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • bndouglas
    Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • davidtcfc
    David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • _slimmer_
    Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • GarethOHare3
    Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mustbecwaced
    Cllr Lynn Riley (@mustbecwaced) reported

    @bt_uk No sorry Sharon. I have an ironic telephone directory of calls and contacts made with @bt_uk in recent months. I tell my story of no connectivity and system failures to everyone and it makes no difference. My suggestion is to try using your systems as a customer !! Aweful

  • JohnDenby4
    John Denby (@JohnDenby4) reported

    @bt_uk since broadband upgrade last Sept no dropouts, fast speeds all OK. Then got messages about changes to the phone service and arrival of Hybrid Connect and things have gone wrong. Constant dropouts, erratic speeds. The Hybrid engineer knew nothing of phone changes. Help.

  • bubblezzn
    melanie meyer (@bubblezzn) reported

    @bt_uk keep receiving fraudulent calls at home from "very polite" people claiming to be from BT asking me to pay £5k in "his" account. No so polite when you tell them to get lost. What can we do about these calls, we are tps'd on our line. These guys are making you look bad :)

  • cazza_bee7
    Caroline Brown (@cazza_bee7) reported

    @btsport got the large screen ultimate from EE but the imagine quality is rubbish should of just kept to the cheaper option of just large screen. I’m using a fire stick as the fb doesn’t support the app. Can you help with this £10 a month to watch poor quality image.

  • MrJustPayne
    JustPayne | JP (@MrJustPayne) reported

    @nathanrob__ @bt_uk That's ridiculous, how long has it been down for now?

  • nick_orrell
    Nick Orrell (@nick_orrell) reported

    @bt_uk not happy. Went out of contract 1 month ago. Renewed contract with some changes. Bill off the scale. Your customer care is rubbish. And we’ve been with you since 1987.

  • nathanrob__
    NathanRobinson (@nathanrob__) reported

    @MrJustPayne @bt_uk I’ve contacted them to find out what the next update is as service page still says no estimated time

  • Robert_Massie
    Robert Massie (@Robert_Massie) reported

    @MarcAllera @bt_uk Shall I issue #legal proceedings @EEComplaints for not refunding ? How many calls, emails do you need ‘your query has been passed to a team who specialise in locating missing payments. I have sent a form to them and their timescale to get back to you is 48 hours...’

  • kimbo12slice
    kimbo McQuade (@kimbo12slice) reported

    @GaryLineker no football on Thursday BTsport wtf man one time I have a date and don't have a comfort zone 😭😬

  • fabnewlous
    Sarah Bolitho (@fabnewlous) reported

    @bt_uk I really need an internet connection that works. My livelihood is suffering and the house three doors down has had fibre installed within a month or so of ordering. I’m waiting a year later.