BT (British Telecom) Outage in Bangor, Northern Ireland

@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

The fake crowd noise on @btsport for #AVLLIV is absolutely awful

@btsport bloody brutal defending from @ManUtd always expect the worst!!

@BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working

@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.

Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

@bt_uk Amazing, just about to message you as trying to use this terrible interface that you lot have imposed on us!

@bt_uk who should I contact to request pay phone box removal that is not working and damaged, thanks

@bt_uk hi BT. I've been trying to switch phone, broadband and TV to you since 29th May. Placed the order 4 times, each time it got cancelled. Spoken to 7 of your colleagues in the last 10 days but still no closer to a solution. Don't get why this is so difficult.

@bt_uk I’ve ordered a 4G hub and booked another engineer appointment. Please don’t cancel them this time

@bt_uk It’s ridiculous. What was it that caused the problem last week? Why is it off again less than a week later? What is going on?!

@bt_uk Please, why won’t you help my parents like you repeatedly say you will? My father has dementia, my mother has no idea what to do. You’re charging them £60-80 per month for a rip off tariff. You say you’ll send them account and tariff info so we can sort it, you never do.

@bt_uk Still having issues just been at work past few days

@bt_uk Do you have a phone number I can call? Internet is very poor

@mustbecwaced @bt_uk Time you where getting hold of BT chief executive. @bt_uk absolutely pathetic the customer service you have received. They should be paying you for having to use your mobiles, sorting the problem and apologising for for everything they’ve put you through.

@bt_uk The engineer came today, needing access to house. He and I both hope that the problem is fixed, though we’re not sure how. I was merely pointing out the anomalies in the computer-generated conversation.