BT (British Telecom) Outage in Bangor, Northern Ireland

@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔

@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf

@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection

@bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!

@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre

@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues

@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.

@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.

@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.

To make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍

@KezRandle @btsport Damn !

@btsport @btsportfootball getting error message YS7012 on player, HELP QUICKLY! Have restarted several times. #LFC #LFCBarca

I don’t mind @btsport but ever since it’s inception, their inability to find a co-commentator for football has been awful. From Owen to Jenas and McManaman in between, they have never had a @GNev2 or @Carra23 to call upon #TOTMCI

Without question the biggest game on #SkySports and #btsport on Boxing Day is #Aberdeen V #Celtic. Can't help but feel a tad disappointed with the other live games that day.

@bt_uk @BTCare fed up of having to go through multiple advisors regarding my Home Move complaint. Nothing seems to be getting done to resolve the issue! #BT #CloseToPullingThePlug 😡

@btsport need to gas mcmanaman... I’ve never heard a more one sided pundit. Never a yellow he says... FFS HE NEARLY BROKE HIS LEG YA ******* HEADER

@BTCare hi I’ve been trying to call all morning. I’ve been reporting a broadband issue at my parents address since Thursday & the matter still hasn’t been resolved

@BTCare Awful. One device can connect. Several phones and laptop can't. Been like this for days.

My @BTCare broadband shows blue light on router and says phone/devices are connected but nothing is working? Help?

@btsport please would you stop letting @martinkeown5 commentate on Manchester United as he is awful.

@BTCare I already did and the guy said exactly the same things as everyone on this tweet chain. I asked for a fault to be raised and was told that upload speed isn't guaranteed and he found no issues with my downstream speed because it's above my minimum guaranteed speed.

@BTCare So, regardless of whether it's guaranteed or not, should you not be doing all you can to try and identify and resolve the issues, as per the T&C? Which btw don't say anything about upload not being guaranteed. Unless you can show me where it says so?

@BTCare Has there been any ongoing issues with service in my area the last few weeks as our connection drops off an restarts itself quite frequent, if I were to ring every time I'd never be of phone to you.

@BTCare All fine. Been like this for ages. Bt channel doesn't work. Then you try and stream the match using bt Wi-Fi and it buffers.

@BTCare fed up with service stopping intermediate over last few weeks now router went off at 00.01 and is still off, rang help desk theyr working on fixing problem, and you are now putting price up!!! rip off!!!

Get to absolute fuck @btsport! Already paying an arm and a leg for a subscription to regular BT Sports and now your bringing out a Box Office. No wonder you have lost the UFC

@BTCare Hi Chris I have tried three different phones and still the line is not working my parents need a working phone line now!!!

Really disappointing customer service by @btsport to just drop Ligue 1 coverage with no warning.

@BTCare Honestly I don't know all I know was it was escalated to the management or executive team who never called back which is why it had to be cancelled because they couldn't provide service & I thought my details would be deleted after account closure under GDPR?

@BTCare My parents have lost their broadband. Are there any BT network issues in the Bangor, Northern Ireland (BT19) area?

@bt_uk We were lied to in order to get us to sign up for BT broadband; BT are reneging on the promise of a £70 Amazon voucher. Despicably deceitful company, never again! Do not believe a word they say. Plus, BT’s Internal communication is pitiful.

The amount of booing that will probably be at tonight's @WWE Smackdown will be off the chart's, but go for it let them hear you, support the current roster that works their butts off everyday only to be pushed aside for part timers #WWE #SmackDown #wwesmackdown #btsport

@bt_uk Ur WiFi is shit yeno

@gogsmcintosh @bt_uk Cancel and sign up with a different email.

@bt_uk @newcastleguy48 Same with your hubs and the internet dropping out but you know......its my hub thats the problem not the fault on your line (even though your own engineers said theres a fault on the line) maybe i should pay a fraction of the m/cost and blame your computers see how that works!

@bt_uk @Michael75545709 I messaged yesterday but this still hasn’t been sorted! I’ve received a bill today and we are being charged for BT Sport even though I phoned to cancel it on 31st January and my order timeline confirms this. Please can you tell me who I need to contact to sort this out.

@bt_uk Have done so already. No reply. Told by BT customer services tonight to cancel direct debit, which I have done tonight.

@bt_uk You have left my father who is DISABLED ,unable to contact me because engineers keep getting booked and cancel. And you dont inform anyone. Hows that for customer service. And also, it's been 2 weeks or more and still no one calls to reassure. Or escalate.

@superthing @btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork @WWE @WWENXT BT blew off their own pants PPV feed for the Network feed themselves last night look at their pictures that was the version I watched with only a Live and WWE logos on the picture. BT hate their own coverage and know it's bad and rips people off.

@bt_uk please can you tell me why you’re integration with now tv has made the packages worse. Having spent in excessive 4 hours on the phone, staff promised to call back and never did. I have been informed I can’t have now tv hd and to get now tv I would lose all previous Chanel