BT (British Telecom)

BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland

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The latest reports from users having issues in Newtownabbey come from postal codes BT36.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtownabbey, Northern Ireland 12/18/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Bangor, Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBangor Internet
United KingdomBelfast Internet
United KingdomBangor Internet
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • BobbyEarley Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland

    @BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 148Bj Tomas (@148Bj) reported

    @btsport Peter Walton just idiot like other referees. Somebody in BT should ask him about Salah's diving, why VAR not correct that and how this one was penalty but Laca's foul was not?

  • zakbrownz Zak 💚 (@zakbrownz) reported

    @btsportfootball your UHD channel the lighting is so poor? In the Wolves vs Southampton game #btsport

  • sambucaisevil :) (@sambucaisevil) reported

    who is this pundit on @btsport with glen hoddle "SHE WANTS TO KNOW WHY NUNO PICKED THIS TEAM AND THE REASONS BEHIND IT " WHAT DOES IT MATTER TO YOU YOUVE NEVER COACHED IN THE PREMIER LEAGUE OR A PREMIERSHIP TEAM LET ALONE DO WHAT HES DONE WITH WOLVES DONT EVEN KNOW HER NAME

  • saoirse60 Jane davis (@saoirse60) reported

    @bt_uk beyond ridiculous. 3 months, about 8 engineer visits, fibre connection I’m still paying a fortune for STILL broken. No one seems to know what’s going on. Then you disconnect the mini hub you provided to help us a bit. What on earth is going on?

  • stefappl Stephanie Appleton (@stefappl) reported

    @bt_uk Why can’t you just email me your poor retention offers instead of harassing me via phone? Not impressed with sales calls at 7pm when you know, people are winding down/sorting kids/dinner!

  • twallerz Twall (@twallerz) reported

    @bt_uk got a bit of weird letter from you asking for me to apply for a grant to help pay for internet infrastructure... What next? My electricity company asking me to help pay for the pylons? #brokenmarket

  • Phantom1078 Stuart Holmes (@Phantom1078) reported

    Its D-day tomorrow @bt_uk , let's see if you can stick to your commitment of fixing my Broadband. My wife a school teacher and tgerefore a key worker has not been able to provide online lessons this whole week thanks to your inefficiency.@Ofcom how do you feel about this service?

  • liam__healy Liam (@liam__healy) reported

    Hi @bt_uk, we’ve been without internet for nearly 2 weeks now. Been promised call backs (never happened), been promised call outs (hasn’t happened), we’ve got 2 adults working from home and 2 children home schooling. We’ve outdone our data allowance on our mobiles. Nothing. Help!

  • mookie_moomin Narky Nurse 💙 (@mookie_moomin) reported from Peterborough, England

    ...now we know why - it’s never been activated on my account even though I only took out this contract for the free BTSport. Can’t get hold of customer support, but that looks like standard by the reviews...

  • aejw1 Anna Wright (@aejw1) reported

    @bt_uk broadband is down and its over a week until an engineer can come out?! Meanwhile I’m dealing with a house sale and purchase and have to work from home... somehow. Absolutely shocking service