BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Lisburn, Newtownards, Belfast, Carrickfergus, Newtownabbey, Holywood and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Phone | |
| Newtownards |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Darren Hodgson DBCI MSc
(@hodgemeister_71) reported
from
Bangor, Northern Ireland
@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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paddy mcgurgan
(@PaddyMUA) reported
from
Drumbeg, Northern Ireland
@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
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Phil Patterson
(@PhilPatterson2) reported
from
Belfast, Northern Ireland
To make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
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georgeinbelfast
(@georgeinbelfast) reported
from
Belfast, Northern Ireland
@KezRandle @btsport Damn !
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Richard Moore
(@richardmoore127) reported
from
Comber, Northern Ireland
@btsport @btsportfootball getting error message YS7012 on player, HELP QUICKLY! Have restarted several times. #LFC #LFCBarca
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Robert Nesbitt
(@robert490) reported
from
Lisburn, Northern Ireland
@bt_uk @YahooCare What About BT TV I Subscribed To Bt tv Last Week And Sky Cinema And BT Sports I Cannot Receive Them And What Are The Package I Am Entitled To I Lost My Accountand By Landline Number Help Pls
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Kevin McGuinness 💭
(@McGuinnessKevin) reported
from
Whiteabbey, Northern Ireland
@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre
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DefCon5
(@No1Ghirl) reported
from
Belfast, Northern Ireland
@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection
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Matias Garcia-Constantino
(@mattgarciablitz) reported
from
Jordanstown, Northern Ireland
@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Keith Walsh 🔶💙
(@rogerkeith1) reported
@bt_uk Spoke too soon it's so slow upload speed 3.4 I have messaged customer service
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Anna Doble
(@annadoble) reported
@bt_uk The estimated fix time keeps shifting. Now says after midnight. Can I DM you details?
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Michael
(@Mike34775) reported
@JackMcA_ @bt_uk When you have an issue, it’s best to tweet @BTCare. They will give you a phone number and you get through to someone that actually can help
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Charlotte Fehrmann
(@CharlotteKatyF) reported
@bt_uk I’ve tried all this and no avail … please can you help.
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Colin Scott 💙
(@colwebsec) reported
@bt_uk I've checked my emails and I see it now. Just not clear why BT feels the need to squeeze an extra 3.9% for nothing, no extra service, no extra feature, nadda. Must be nice to get free money on top of the £431 million BT made last year. I stand by my comment - RIP OFF.
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Quinton O' Hara
(@QuintonOHara) reported
@JackMcA_ @bt_uk @BTCare not good 👎 did not help my elderly mother and father in their 90s 😖😡
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Sarah Grindrod
(@SGrindrod11) reported
@bt_uk @BTCare who can I email to log a complaint about your Broadband pls? Called Customer Service x4 times now but apparently they can't do anything for me 🤯
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Colin Scott 💙
(@colwebsec) reported
@bt_uk You give me nothing new in return. Just empty apologies and excuses. Of course I signed the contract without reading 1000s of lines of legal garbage, who does read it. Fair enough rise with inflation but the extra 3.9% is a joke. £450 to terminate now. FFS.
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
@bt_uk Read my post again, I never asked for an address, that number keeps calling and I checked and seems to he s scammer calling random people.
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Peter Harrison
(@PeteHarrison90) reported
@bt_uk No ones working from home. As I work in retail. It seems a bit strange to me. We've never had this before, we turned it off and back on again