BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Newtownards and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Wi-fi | |
| Newtownards |
||
| Belfast |
Internet | |
| Newtownards |
Wi-fi | |
| Belfast |
Wi-fi | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Ryan Ennis
(@ryan_toon) reported
from
Newtownards, Northern Ireland
@smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?
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Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Felicia Leno
(@FierceBeautyxox) reported
It's bad enough that the broadband has gone down but now the mini hub is playing up and cutting out randomly🙈 and most of our neighbours are also with @BTCare so it's not even like we can share wifi to keep the kids occupied😭 praying this is fixed before Monday 🙏🏻😭
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LeslieDaWelsh1 or Leslie
(@LeslieDaWelsh1) reported
@bt_uk I have, but its showing no issues which is a joke! Yet i get offers of new contracts for this?? The speeds i get upload wise are terrible and make streaming and content creating near impossible at times! 8mbps?? When i have 50mbps download? Its utterly shocking
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Debbie Bennett
(@DebbieBennettPR) reported
@BTCare @OpenreachHelp great BT has closed my case with no resolution and an admission that they can't fix the fault - #notfitforpurpose but they will still charge me the same amount
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SixthScribe
(@ScribeSixth) reported
@bt_uk Aaron, I have sent these details and as this issue has gone on for over 2 months now I will be maintaining this conversation in a public domain so people can see what a poor company @bt_uk are
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Tara
(@tara_kennedy) reported
Hi @bt_uk, new customer here…as part of my package I was meant to get a £90 reward card. However I’ve received no information on how or when I’d get this? Thanks.
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IBuildStuff
(@IBuildSomeStuff) reported
@bt_uk Wow, Your WiFi is ****, I haven't had WiFi for 2 days.
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Kim Creed💙
(@kimcreedpr) reported
@BTCare why is my broadband down? TN34
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Matt Bell-Watson
(@mpwatson) reported
@bt_uk hello, we’re switching over to your fibre broadband next week. Do I need to contact our current provider to cancel our contract or will you do that as part of the switch? We’re with Now Tv broadband. Thanks!
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ayshea Ramshall
(@ramshall_ayshea) reported
@bt_uk not getting anywhere, want me to pay bill when had no internet. Promised a senior engineer today and nobody has come. This is a total joke your a joke of a company right now. 90 for no service? my children have homework to be in, one with covid now , where is the care?
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samantha
(@unclenchurjaw_) reported
@JustjojoB @bt_uk yes, my wireless internet has been down since late last night