BT (British Telecom) outages and service status in Newtownabbey, Northern Ireland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Newtownabbey, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Bangor, and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor
|
Internet | 12 days ago |
|
Lisburn
|
Internet | 19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@ChampionsCup @UlsterRugby horrible statement. You’re so in hock to tv companies. It’ll be 13c on Sunday, raining, thaws the pitch. Match played Sunday evening or Monday. But of course won’t suit @btsport will it.
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Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
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Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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NM (@mahaff1977) reported from Belfast, Northern Ireland@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
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Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland@btsport bloody brutal defending from @ManUtd always expect the worst!!
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Philip I Wilson (@internetsense) reported from Belfast, Northern IrelandRead the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Ariff (@AriffK_88) reported from Belfast, Northern Ireland@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland@bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland@bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!
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georgeinbelfast (@georgeinbelfast) reported from Belfast, Northern Ireland@KezRandle @btsport Damn !
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Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Sinfield (@omotforest) reportedDear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.
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Amy Lou (@Lashes_N_Ink) reported@bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!
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bazzer (@thematrixzion) reportedThe @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on
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joanne turner (@joanneturner76) reported@bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!
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LadyBlues The question is always Cui Bono? (@Ladyblues666) reported@TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.
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Ma$joe (@Twoostep22) reported@bt_uk you are truly the worst company for customer service.
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Faye Carter (@FayeLcarter) reported@bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk BT email not working. Two phone calls, two completely different answers. Still not working
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DemonicSuccubus (@MissSatanism) reported@bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?
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Ethan Keating (@TheParagram) reportedSo the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense