BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland
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The latest reports from users having issues in Newtownabbey come from postal codes BT36.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Bangor, Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi | |
| Belfast |
Wi-fi | |
| Bangor |
Community Discussion
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BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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georgeinbelfast
(@georgeinbelfast) reported
from
Belfast, Northern Ireland
@KezRandle @btsport Damn !
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Robert Nesbitt
(@robert490) reported
from
Lisburn, Northern Ireland
@bt_uk @YahooCare What About BT TV I Subscribed To Bt tv Last Week And Sky Cinema And BT Sports I Cannot Receive Them And What Are The Package I Am Entitled To I Lost My Accountand By Landline Number Help Pls
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!
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Phil Patterson
(@PhilPatterson2) reported
from
Belfast, Northern Ireland
To make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍
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Steven Burns
(@stevenburns89) reported
from
Newtownabbey, Northern Ireland
I don’t mind @btsport but ever since it’s inception, their inability to find a co-commentator for football has been awful. From Owen to Jenas and McManaman in between, they have never had a @GNev2 or @Carra23 to call upon #TOTMCI
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Matias Garcia-Constantino
(@mattgarciablitz) reported
from
Jordanstown, Northern Ireland
@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
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paddy mcgurgan
(@PaddyMUA) reported
from
Drumbeg, Northern Ireland
@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
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DefCon5
(@No1Ghirl) reported
from
Belfast, Northern Ireland
@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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Kevin McGuinness 💭
(@McGuinnessKevin) reported
from
Whiteabbey, Northern Ireland
@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre
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Richard Moore
(@richardmoore127) reported
from
Comber, Northern Ireland
@btsport @btsportfootball getting error message YS7012 on player, HELP QUICKLY! Have restarted several times. #LFC #LFCBarca
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Andrew McCullough
(@AndrewMuckaluck) reported
from
Antrim and Newtownabbey, Northern Ireland
@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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B Social
(@bSocialStrategy) reported
.@bt_uk it’s 1:30AM and I’m still up trying to get my work done. Why? Because the internet has been awful all evening. I’ve been trying to upload a 45 second video for the last two hours with no success. And I can’t go to sleep unless I meet my deadlines. This happens too often!
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Liana Scientia
(@pawncrackers) reported
@bt_uk @SkyHelpTeam Is* terrible. Not typing that out again on a bloody phone, lol
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Pedro La Barba
(@PedroLaBarba) reported
@bt_uk Hi, Clare. How are you? I assume my tone came across as rude - I apologise unreservedly. I was aiming for flippant, not accusatory. Your team have been nothing but lovely (Laura & Aisling especially). That said, doesn't 18 days after our agreed moving date seem unreasonable?
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Prof. Pragya Agarwal (shouldn't really be here)
(@DrPragyaAgarwal) reported
@bt_uk the wifi has been down since yesterday. we have called customer service many times. could someone please tell us what is going on?
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Xavier Sprocker
(@2plus3times5) reported
@hscrutton @bt_uk They only want your money... Took me a year to get them to realise I had fibre in a old property 4 years ago... then another year to actually give be fibre broadband. Today they're supposedly doing the digital phone switchover, no interference I'm told, broadband down all day!
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The Memedalorian
(@mxtthewpxrker) reported
The thing I love most about my @bt_uk broadband is its inconsistency. Jumping from 24 mbps to 2 mbps then up to 35 then back down to 500kbps. Paying for a minimum 45 mbps and getting anything but even with 2 mini discs!
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Gagan Juneja
(@TheGaganJuneja) reported
@BTGroup @bt_uk Moving house caused entire day of outage and I am not sure if it’s still working. Should’t you let customers know the impact rather hiding or writing obscured wordings in comm? Will not trust ur service anymore. #Badservice
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System Force I.T.
(@systemforce) reported
@SinclairDayAcct @bt_uk I do too, but for example - I know a family member who isn't keen on technology and never uses their phone, so they rely on a landline to make calls to doctors etc. However, technology has advanced that much, that there is no need for landlines, and Voice over IP is just better!
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Xavier Sprocker
(@2plus3times5) reported
@fbuist @bt_uk Same in East Anglia... Told me they were upgrading to digital phone lines and Internet would be fine... went down at midnight still nothing...
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helen reid
(@hscrutton) reported
@2plus3times5 @bt_uk We live in a village. It took 4 months to get BT to put in any kind of line let alone broadband. Eventually I emailed the CEO. It got resolved. They still charged me a fortune for the privilege. We have absolutely no mobile signal. Why is this not important to them?!