BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Lisburn, Bangor, Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Internet | |
| Bangor |
Internet | |
| Belfast |
Internet | |
| Bangor |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Darren Hodgson DBCI MSc
(@hodgemeister_71) reported
from
Bangor, Northern Ireland
@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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Micky Toland 🔰 B.A.F.C
(@MickyToland) reported
from
Whiteabbey, Northern Ireland
@btsport bloody brutal defending from @ManUtd always expect the worst!!
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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Bobby 🇾🇪
(@BobbyEarley) reported
from
Newtownards, Northern Ireland
@BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Alice Neal
(@DrAlice03) reported
@dtabase hi there. Did @BTBusiness @btbusinesscare ever allow you to communicate about your complaint? Did it get resolved. Any suggestions *** to reach them? I believe they missold me products at an exorbitant cost.
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JJ
(@hpxrsrjj) reported
@city_in_wellies @bt_uk @Ofcom They're awful, customer service stuck in the 70's, play on the fact they have a virtual monopoly on the network!!
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Alexey
(@resoai) reported
Funny how @bt_uk HomeHub 5 has a setting to switch off WiFi Radio which only stops broadcasting your SSID and keeps broadcasting their own BT Wifi/FON SSID. What the actual f*ck? Using any third party router causes connection drops and slows down connection by 3mbps. #bthomehub
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John Charles-Jones
(@woodboroughpark) reported
@Longwool @WeAreOpenreach @bt_uk Yes I believe they are. There has to be a commercial opportunity like no other for a commercial competitor to rise up out of the shadows, where customer service is forefront
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Justsumguy
(@Justsum32062003) reported
@bt_uk @Ak_Dark_Lord Jeez Sharon this is not a complaint about a BB fault but a query about by equipment, texting that number will do him no good. Keep up
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Katie Dilnot
(@KDilnot) reported
@bt_uk Unfortunately they can’t. @SkyUK have been amazing whereas I’ve been told by @bt_uk that you guys can offer me £50 compensation for 12 weeks no internet while trying to work at home...not great service or response given this started with your error.
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Chris Tian
(@T1AN1982) reported
@KevWhittaker1 @virginmedia I am disgusted, @bt_uk would never treat you this way. Especially since virgin would not have to come inside. If you were to cancel under the 14 day cooling off period how would they come and collect the equipment ???
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Oliver Bassett
(@OliverBassett) reported
@bt_uk an @WeAreOpenreach are so frustrating I’m going to try to sign up for starlink I’ll probably get the service quicker. fibre was installed 2 weeks ago but they damaged the fibre line. They tried to fix it yesterday but couldn’t so there going to try again in another 2 weeks
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Carl Boswell
(@carlbos) reported
@bt_uk It’s still a huge percentage. Public sector salaries don’t go up by anywhere near that if at all. Us NHS workers are already in pay poverty and that sends us even deeper into it. Talk about kicking a country when it’s down. #disgusting
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Debbie King
(@deblou6) reported
@bt_uk the irony is I upgraded to Halo2 first week of January and was promised an engineer who didn’t arrive, again 2nd date given no show, 3rd date cancelled but not informed but when called told no OpenReach working - Covid!! But turned up and resolved the issues I didn’t have.