BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland
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The latest reports from users having issues in Newtownabbey come from postal codes BT37.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Bangor and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Wi-fi | |
| Bangor |
||
| Newtownabbey |
||
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Darren Hodgson DBCI MSc
(@hodgemeister_71) reported
from
Bangor, Northern Ireland
@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Kevin McGuinness 💭
(@McGuinnessKevin) reported
from
Whiteabbey, Northern Ireland
@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!
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Micky Toland 🔰 B.A.F.C
(@MickyToland) reported
from
Whiteabbey, Northern Ireland
@btsport bloody brutal defending from @ManUtd always expect the worst!!
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Bobby 🇾🇪
(@BobbyEarley) reported
from
Newtownards, Northern Ireland
@BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Curley
(@WeAreGaryCurley) reported
@bt_uk I have registered interest for the PS5 using my BT Sport, Business and BT NET accounts. Still haven’t received a code to buy the PS5. I am also an EE customer and have registered interest there but no code from EE either. Can you DM me so this can be sorted? Thanks
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DivinasRedWig
(@DivinasRedWig) reported
@CaseyCo13527451 @btshopuk @bt_uk The code when it was available for order last time on the 19th, was available under your my offers section in your account. I never received an email last time, as when it was announced we were told to check under my offers for the code.
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Cotly
(@Cotly) reported
@bt_uk are you kidding me? 45 minutes on phone with you for the handler to put the phone down after leaving me on hold?! This is the fifth ******* call on this same matter! What is your problem!
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Nathan Ellis
(@NathanEllis1865) reported
@CaseyCo13527451 @bt_uk Just managed to secure one 5 mins ago with the code - says order successful so just hope they don’t cancel 🤞
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Jakob
(@Jakob82887098) reported
@bt_uk im so annoyed with you service just send me a code for the ps5 voucher thing you have sent it to people who aernt even customers but not us thank !!!!! ughhh
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Emma Crowe
(@emma_crowe8) reported
@bt_uk Utterly appalling service. We switched our internet provider recently and despite being assured we’d have a broadband connection on Friday 27th November, we STILL have no internet. We've wasted hours on the phone trying to speak to someone about this. Not a good start.
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Phil
(@Phlz) reported
@bt_uk I need help with BT TV package selection, your phone lines are too busy and there is no online chat for sales teams
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matthew
(@mattrice14) reported
@bt_uk I'm a BT spot customer why haven't I been sent the code to order the ps5
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David
(@Fantsticboy767) reported
@Nate_Kitsune @bt_uk I just sent them an email, what is the method for distributing this code, even though I am a customer with them for a long time 🤔
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Martin Bell
(@jinkyjoiner) reported
@bt_uk Never got my call at 10am. Phoned at 10:25 and told the call was scheduled for 3pm, guess what no call either. So back to phoning yet again!