BT (British Telecom)

BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland

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The latest reports from users having issues in Newtownabbey come from postal codes BT36.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtownabbey, Northern Ireland 12/07/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Newtownabbey and Bangor.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi
United KingdomBelfast Wi-fi
United KingdomBangor E-mail
United KingdomNewtownabbey E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • ryan_toon Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dais_Elizabeth Dais Elizabeth (@Dais_Elizabeth) reported from Weymouth, England

    @btsport is ****.

  • joaries Joanna (@joaries) reported

    Hi @btsport ive bought the fighr this evening and been watching the card; all of a sudden, the coverage stops. Please help me watch the boxing fight i’ve bought

  • RebeccaPerkinsx Rebecca Perkins (@RebeccaPerkinsx) reported

    @sallis_morgan @btsport I know especially as there’s no help! I am on the live chat now but they’re just as slow!

  • chicka_ma Namija Fernandez (@chicka_ma) reported

    @patsy_masonx @btsport Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • BenGWild Ben Wild (@BenGWild) reported

    @ashleighmayxo @btsport Same here, Lots of people having issues. Sort it out please @btsport

  • TWEETSJDE 💀👽🥷🏻 (@TWEETSJDE) reported

    That was stopped for no reason.. just because Jack was throwing more punches, at a quicker pace .. does not mean Makabu wasn’t able to continue.. wtf.. #SaudiaArabia @btsport

  • kajcxxx kate (@kajcxxx) reported

    @js101082 @BTSportBoxing @btsport Having the same problem

  • elleepearson01 Ellee (@elleepearson01) reported

    @btsport bought the boxing online. Tell me why it’s kicked me before the big fight n now saying I have to pay again??? Anyone help

  • callum_lw Callum Lloyd-Williams (@callum_lw) reported

    @btsport my stream for the flight just cut off and its trying to make me pay again? can you help

  • JudeHebson Jude Hebson (@JudeHebson) reported

    @katiespencer140 @btsport Same wtf