BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Lisburn and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Wi-fi | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Lisburn |
Internet | |
| Bangor |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
-
Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
-
Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
-
Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
-
NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
-
David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
-
Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
-
Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
-
Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
-
Ryan Ennis
(@ryan_toon) reported
from
Newtownards, Northern Ireland
@smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
-
Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
-
Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
-
Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
-
Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
-
Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
-
phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Hannah Ellis
(@HannahE29532445) reported
@bt_uk And if they fail? We’ve been in a continuous loop on this for over 2 months now. We received a message yesterday saying that our complaint would be closed even though it is resolved!
-
Jay Gilbert
(@jayboy4444) reported
@bt_uk BT … Lazy response…always take it to DM as your responses are lazy & unhelpful… Broadband service not fit for purpose… Guaranteeing speeds only using Ethernet cable and asking to test with only 1 device connected.. it’s 2022
-
Alex Parsons-Mills
(@AParsons_Mills) reported
@virginmedia maybe i should cancel a service before it has even started and join @bt_uk
-
Anonymous Bloke
(@Watforddogs) reported
@bt_uk Hi Lizzie - well yes - sort of! Would you believe I had 3 texts telling me that X was coming - 2 of them after the issue was fixed! The left hand appears not to know what the right is doing. I then had to spend £200 getting a local aerial co to help me because "by won't touch it"
-
david honor
(@davidhonor) reported
@tescomobile Looks like a common issue. Is it a @BTCare issue ?
-
Dan Manser
(@DanManserPT) reported
@bt_uk hi I need some help. I work from home and since 10am my connection has become increasingly slow to my laptop. I’ve had it looked at but appears to be the provider end can someone help?
-
Esoteric187
(@Esoteri40187080) reported
@bt_uk No service issues for BT. UNLESS YOU CHECK A NON-BT PHONE FORUM ELAINE! Elaine, it is not your fault, but I do not think it is acceptable that these people are still without a service they are paying for. Two of them are vulnerable as well. The engineer I spoke to had 18 jobs!!!
-
Rich Pearce
(@RichPearce) reported
@bt_uk Hi Sharonk - have an engineer booked for Monday pm and mini router on the way in case the connection drops completely so hopefully the issue will be resolved quickly.
-
Nemesis 🇺🇦
(@esiotrot54) reported
@bt_uk @BTCare set up Smart Hub 2 and trying to run speed test so apart from new digital phone not working there seems to be a gltch with the Smart Hub 2 - so please send me a replacement My page has started showing me nothing but ads and notifications.
-
Hannah Beck
(@PoppyRae_Beck) reported
@IanTaylorAlmond @bt_uk @haven Oh my gosh yes! We found drugs tucked down the back of our sofa and Haven’s front office staff were nothing but rude and dismissive! We’ve still not heard back from various emails and phonecalls regarding this. Good luck to you in having your matter taken seriously.