BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Lisburn, Bangor, Belfast, Antrim, Newtownards and Newtownabbey.
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Community Discussion
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BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland
@BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working
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Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland
@btsport bloody brutal defending from @ManUtd always expect the worst!!
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland
@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Niall Flack (@niallflack) reported from Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland
@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection
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Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland
@bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Ball (@ball10ball) reported
@SkyHelpTeam how do I get someone to help me on a username/password issue on BTSport app. @btsport cannot help as I subscribe through Sky.
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Glyn Evans (@photosbyglyn) reported
@bt_uk My order was placed and the new services started the next day, but email confirming new package cost showed the new monthly cost but old monthly DD. I wasn’t expecting to reduce my service but pay the same monthly DD. Lesser service, same monthly costs?
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Rich (@richginders) reported
@bt_uk Hi Laura. Thanks for getting back. I've had 10 hours of uptime now with no drops so I assume it was a temp issue which has resolved itself. Thanks for the support.
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Glyn Evans (@photosbyglyn) reported
@bt_uk Hello, I renewed my contract to a cheaper plan but got an email saying my DD was unchanged. Did online chat and was told my DD would be cheaper, but it is still showing the old amount. Not trusting the none English support person I tried to amend DD online but still not correct £
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Dave Goodhand (@Dave_Goodhand) reported
@bt_uk Hi I work for a local council dealing with addresses. I've had a customer who has been told their address doesn't appear correctly with BT & they need contact the royal mail & council. I've checked both these they look correct. Would someone be able to check at your end?
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Craig Vincent (@CraigVincent07) reported
Quite fancied Fulham Leicester @btsport but you have about 10 channels and don't give a no crowd noise option. Charge me a fortune though for a half arsed service
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wolfie (@wrichie1) reported
@btsport can you please get rid of the **** fake crowd noise or at least give us a f*****g choice FFS!!!! #f*****g w*****s
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JMF Aquatics (@JustMyFish1) reported
@zenpartner @BernRobMidd @bt_uk Never had a problem since having Zen Internet A couple of reboots after power cuts in the local area but that is not down to the Internet ISP👍🏻 keep up the good work and the great customer service 💞
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Mark Stewart (@markboynz) reported
Me: *goes to contact BT to fix it* @bt_uk website: You should just call us, we're not going to give you other options. Me: YOU CANCELLED MY PHONE Meanwhile: Other serviceperson I need urgently: Hi, I got your email, but I won't discuss this on email, you need to phone me.
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Danbod (@DDanbod) reported
@BritishGasHelp After being contacted by the home care ‘supervisor’ who was equally rude! I would suggest spending the time training your staff .Before contacting yourselves I had been talking to @bt_uk who’s customer was excellent! Sorry @BritishGas you have lost a customer #badcustomerservice