BT (British Telecom)

BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newtownabbey come from postal codes BT36.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtownabbey, Northern Ireland 12/20/2025 03:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Bangor, Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBangor Internet
United KingdomBelfast Internet
United KingdomBangor Internet
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • BobbyEarley Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland

    @BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working

  • hodgemeister_71 Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland

    @bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • tonysmyth23 Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland

    Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Theoretically we Should have our number returned by close of play today. After a month of chaos and 5 failed attempts guess what? My confidence level? About 3%. Digital voice so a disaster for us. Most of the phones don’t reach half the house. No signal. GREAT.

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @bt_uk can you ever get bills right ?? Every month since I've been with you and I do mean every month my bill has been wrong !! Seriously looking into leaving the service! This is beyond a joke !

  • VfxZeal vfx.zeal (@VfxZeal) reported

    @bt_uk hey there, I’ve recently had an engineer come over to see what the problem was with the router. He mentioned something wrong with the “two twin” as my router only flashes purple? The engineer said for us to get a new router, would getting a new router work?

  • XbaHype Xba Hype (@XbaHype) reported

    @SweatyPug @bt_uk Not good mate, hopefully they fix it for you soon.

  • Josephclay33 Joseph Clay (@Josephclay33) reported

    @bt_uk sent you a DM already, but my WiFi has suddenly shut down any my hub is showing a orange light and saying connected with no internet

  • LoDunn_ Lo (@LoDunn_) reported

    @bt_uk my box is stuck on maintenance mode. Can someone help?

  • StaceYC3 Stacey Crouch (@StaceYC3) reported

    @bt_uk Disgusting service. Notified you that my Dad had died & sent back all equipment he had. You’ve sent him an email to say you’re sending him another returns bag as he didn’t send all the equipment back & if it’s not returned he’ll be charged. He doesn’t own the other product

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported

    @bt_uk my Internet has gone down however I cannot do a service check for my area as I don't have a landlines number!

  • CaptSauve Dan White (@CaptSauve) reported

    @bt_uk How do I access your service status page without a landline number? I have a broadband only package as I imagine thousands do these days, but you won't let me check without giving you a landline number.

  • sdevonplayers South Devon Players Theatre & Film Company (@sdevonplayers) reported

    Contact will be slow with big files or videos, please bear with us, our internet is down at home so we may be behind sending anything or video calls out until @bt_UK get an engineer out. I know we will miss deadlines today and tomorrow as a result at least, please bear with.