BT (British Telecom)

BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtownabbey, Northern Ireland 01/26/2026 00:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Lisburn and Bangor.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomLisburn Internet
United KingdomBangor Internet
United KingdomBelfast Internet
United KingdomBangor Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • BobbyEarley Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland

    @BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JanRadovic Jan Radović 💙 (@JanRadovic) reported

    @bt_uk I have read it, and you are still not addressing the issue that homes must have broadband to use Digital Voice. Your customer's wishes clearly don't matter.

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk I’m on the fault help line now …….if you care talk to me ….. stop ignoring customers ofcom contacted

  • BixWeetabecke Bix Weetabecke (@BixWeetabecke) reported

    @northwaleslive Disgusting. Shame on @bt_uk. Perhaps if they hadn't been such greedy scum, and spunked all their money on Champions League coverage, they'd not put vulnerable pensioners at risk. As for Jan Shortt, who's going to tell her that the landline also goes down if there's a power cut?

  • Mattbrewsbeer Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk Great job canceling my temporary wi-if hub mid graduate lecture. Waited over a month for fibre install to my flat, have had had to use open-air signal because nobody b/t you and @WeAreOpenreach can seem to decide what needs to happen to access the offsite pole. Furious.

  • Tonysmini Tony (@Tonysmini) reported

    @MelissaJadeex @bt_uk What’s the white box doing? Is your hub dropping connection or is it a Wi-Fi issue?

  • Mattbrewsbeer Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk Unless this is an @WeAreOpenreach thing? I don’t know. Either way, I’ve had three techs out, and none have been able to install the service because of access issues. There’s clearly a missing line of communication, and it’s resulted in nothing but headaches for me.

  • _elishabennett Elisha Bennett (@_elishabennett) reported

    @bt_uk Fault with the service. Only been with you a month and multiple problems.

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @Dredz06 @bt_uk They know of lots of issues but deny them until you show them in black and white. Then they go oh yeah we are working on a future firmware release. When I got mine I couldn’t even see devices on different bands until a firmware upgrade was pushed out to me

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @Dredz06 @bt_uk Another bug was if you enable guest network it slows everything down to some silly slow speed no matter how you’re connected. Another fix coming. This is why they done publish what the firmware fixes like every other manufacture out there.

  • sharpy010 Sharpy (@sharpy010) reported

    @bt_uk Fibre500 ordered end of September. Was assured openreach survey had shown no issues. Imagine my suprise when engineer arrives today to say the install cant be processed as further ducting is required. Possible further few week delay with no internet at my new home!