1. Home
  2. Companies
  3. BT (British Telecom)
  4. Newtownabbey
BT (British Telecom)

BT (British Telecom) outages and service status in Newtownabbey, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Newtownabbey, including 0 direct reports.
  • The most common problems reported in this area mention Internet and E-mail.
  • 67% Internet (67%)
  • 33% E-mail (33%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, and Newtownards.

CityProblem TypeReport Time
Belfast Internet 10 days ago
Newtownards Internet 10 days ago
Belfast E-mail 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • wakirkpatrick
    Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • davidtcfc
    David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • larmour_andre
    Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @ChampionsCup @UlsterRugby horrible statement. You’re so in hock to tv companies. It’ll be 13c on Sunday, raining, thaws the pitch. Match played Sunday evening or Monday. But of course won’t suit @btsport will it.

  • bndouglas
    Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • niallflack
    Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • bndouglas
    Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • mattgarciablitz
    Matias Garcia-Constantino (@mattgarciablitz) reported from Jordanstown, Northern Ireland

    @bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.

  • MickyToland
    Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • AndrewMuckaluck
    Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • sevenofdays
    Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!

  • stevenburns89
    Steven Burns (@stevenburns89) reported from Newtownabbey, Northern Ireland

    I don’t mind @btsport but ever since it’s inception, their inability to find a co-commentator for football has been awful. From Owen to Jenas and McManaman in between, they have never had a @GNev2 or @Carra23 to call upon #TOTMCI

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • georgeinbelfast
    georgeinbelfast (@georgeinbelfast) reported from Belfast, Northern Ireland

    @KezRandle @btsport Damn !

  • phillipkerr79
    phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • Colm1984
    Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland

    @bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf

  • sevenofdays
    Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????

  • larrycon1967
    lc (@larrycon1967) reported from Dunmurry, Northern Ireland

    @bt_uk is their issues in BT412BE as I've no broadband this morning

  • robert490
    Robert Nesbitt (@robert490) reported from Lisburn, Northern Ireland

    @bt_uk @YahooCare What About BT TV I Subscribed To Bt tv Last Week And Sky Cinema And BT Sports I Cannot Receive Them And What Are The Package I Am Entitled To I Lost My Accountand By Landline Number Help Pls

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AmaiChong_ninja
    Amai Chong Memes business (@AmaiChong_ninja) reported

    @bt_uk Our thoughts are with the people who used BT’s service and found out: •Hidden charges are everywhere. •The app is useless and has no interaction with the company. I’ve messaged you 6 times now with no reply. Scammers

  • VSKisser
    Jess Sanderson (@VSKisser) reported

    @bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - I’ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!

  • Walesguy2
    Mark (@Walesguy2) reported

    @bt_uk Paying a bill should be easy. Automatic. Why do you make it so difficult for your customers? I’ve already spent an hour on this tonight. And your complaints page wouldn’t upload. Funny that. You think I have that time to spend on a **** company that can’t organise itself?

  • Magellanic80
    Miss🐧Magellanic🐧 (@Magellanic80) reported

    Hi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks

  • theversionhq
    The Version | Upgrade your downtime (@theversionhq) reported

    @mongrelcelt @bt_uk You’ve clearly never dealt with @skytv

  • _JoshDenham
    Josh (@_JoshDenham) reported

    Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

  • thesewingcroft
    Zoe Roberts (@thesewingcroft) reported

    @bt_uk any chance someone can tell me how to remove mobile accounts from my plan? Absolute NIGHTMARE. Forcing me to pay for something I can’t even CANCEL!!! Reporting to authorities

  • Phillip16484278
    Phillip Thompson (@Phillip16484278) reported

    @bt_uk I’ve been a BT customer for many years. It would appear you value new customers rather than retaining new ones. There’s a monthly difference of £5. Rather lose a customer I would think that you would match the price. Apparently not. Crazy business model.

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.

  • RoseJean12
    Rosemary Dunnill💙 (@RoseJean12) reported

    @ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency