BT (British Telecom) outages and service status in Newtownabbey, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Newtownabbey, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 13, 10:58 PM GMT+1.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Bangor, Lisburn, Belfast, and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor
|
Internet | 6 days ago |
|
Lisburn
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland@ChampionsCup @UlsterRugby horrible statement. You’re so in hock to tv companies. It’ll be 13c on Sunday, raining, thaws the pitch. Match played Sunday evening or Monday. But of course won’t suit @btsport will it.
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk honestly hope all ur calls are recorded. going to ofcom , since i was told by the last person i spoke to, that no engineer will be brought out again, since nothing seems to be the problem on their side, yet 5 phones and nothing works this is what @bt_uk want me to pay for
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Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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Tony Smyth (@tonysmyth23) reported from Belfast, Northern IrelandIs @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Richard Moore (@richardmoore127) reported from Comber, Northern Ireland@btsport @btsportfootball getting error message YS7012 on player, HELP QUICKLY! Have restarted several times. #LFC #LFCBarca
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Philip I Wilson (@internetsense) reported from Belfast, Northern IrelandRead the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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Phil Patterson (@PhilPatterson2) reported from Belfast, Northern IrelandTo make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland@BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working
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Peter Craven (@blueskyvideoguy) reported from Belfast, Northern IrelandIs there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting
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Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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Ariff (@AriffK_88) reported from Belfast, Northern Ireland@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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DefCon5 (@No1Ghirl) reported from Belfast, Northern Ireland@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland@btsport bloody brutal defending from @ManUtd always expect the worst!!
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Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LadyBlues The question is always Cui Bono? (@Ladyblues666) reported@TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.
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Paul stagg (@Staggly) reported@bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here
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J (@JLingy69) reported@bt_uk Already did that and nothing got done. Give me your formal complaint process
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Paul stagg (@Staggly) reported@bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering
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KG40 (@KG40332532) reported@bt_uk Please fix the problem with your email. x
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Trina S 💙 (@BrownEyedGirlGB) reported@bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat
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Dave Tyrrell (@Dajamaky) reported@bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”
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IceThunder09 (@IceThunder90) reported@bt_uk Yea ive tried that but your website is terrible im only getting a pink loading circle and nothing else
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redginger44 (@redginger44) reported@bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.
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Mark Dunlop (@JMarkDunlop) reported@Benleo @BTBusiness @bt_uk are very similarly disrespectful. Raised a formal complaint and they fumbled like inept foreigners who did not intend to care, and then suddenly dropped off a call but never picked my case back up. And that was 17 days ago ...!