BT (British Telecom)

BT (British Telecom) Outage Report in Newtownabbey, Northern Ireland

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The latest reports from users having issues in Newtownabbey come from postal codes BT36 and BT37.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newtownabbey, Northern Ireland 12/23/2024 09:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Newtownabbey, Belfast, Lisburn, Newtownards, Carrickfergus and Holywood.

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City Problem Type Report Time
United KingdomNewtownabbey Phone
United KingdomBelfast Internet
United KingdomNewtownabbey Internet
United KingdomLisburn E-mail
United KingdomNewtownabbey Phone
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • MoBoDrums Maurice Brown (@MoBoDrums) reported from Whiteabbey, Northern Ireland

    How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyFong87x Danny Fong (@DannyFong87x) reported

    @bt_uk I cant check the status on my issue as it requires bt landline number but i dont have bt landline I only have bt broadband so I can't check the status on when will it be fix but I got a text saying it should be fix today by 23:59pm or if not I would requires compensation.

  • BridgendCBC Bridgend CB Council (@BridgendCBC) reported

    @WNHSC_Darren @OpenreachHelp @bt_uk This was escalated with Openreach yesterday by the streetworks manager yesterday, BCBC have been advised that an Openreach Plant Protection Officer is due to attend shortly to assess the damage. 1/3

  • sifarrar1  Sim⭕️n Farrar  (@sifarrar1) reported

    FFS @bt_uk WILL SOMEONE PLEASE ANSWER THE PHONE AT CUSTOMER SERVICES……33mins so far waiting. Not acceptable.

  • lilmissbritain Janett (@lilmissbritain) reported

    @bt_uk @OpenreachHelp How many engineers does it take to correct a duplicated serial number in the system ?? This is my third week without internet……… Raised a complaint, was promised call backs and the issue being sorted but nothing happens…

  • Louisescicomm Professor Louise Robson (she/her) NTF (@Louisescicomm) reported

    @TomBertie @bt_uk Having the same issue. No access to Google sites through my BT broadband. If I use phone data then no issues.

  • DannyFong87x Danny Fong (@DannyFong87x) reported

    @bt_uk I have a problem with my broadband its been on flashing pink light since Friday and its still on a pink light I was told it will be fix today 23/2 but still its not working.

  • Louisescicomm Professor Louise Robson (she/her) NTF (@Louisescicomm) reported

    @IlIlUTDlIlI @Tunnelgraber @bt_uk another one with the same issue also on BT broadband.

  • GuestFamily guest family (@GuestFamily) reported

    @bt_uk I have raised a complaint but my DM is open if anyone thinks that a customer is worth contacting

  • trainbusferry Martin (@trainbusferry) reported

    @bt_uk Tasha after 1.30 mins and 4 people later I eventually got to speak to a manager. He has part resolved my problem and is phoning back to 4 this afternoon with a further update. Can’t believe that it’s so difficult to resolve basic things with BT.

  • OWarne Oliver Warne (@OWarne) reported

    @OpenreachHelp @bt_uk having had an engineer pretend to come out yesterday I'm now told the next available appointment is 4th March. Please can you confirm this is just a joke and that your service isn't actually this bad? Otherwise I will be leaving BT