BT (British Telecom) outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwich, England

The most recent BT (British Telecom) outage reports came from the following cities: Attleborough, and Norwich.

City	Problem Type	Report Time
Attleborough	Internet	2 days ago
Norwich	E-mail	2 days ago
Norwich	Phone	3 days ago
Norwich	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Nina Brown (@NinaBrown79) reported 2 minutes ago from Norwich, England

  @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

• 
  The Internationalist (@TheRefinery68) reported 6 minutes ago from Norwich, England

  @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

• 
  Caroline Sauverin (@csauverin) reported 9 minutes ago from Brooke, England

  @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

• 
  Stephanie Kate (@StephanieHowksx) reported 9 minutes ago from Taverham, England

  @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

• 
  David Holmes (@SharkScubaDave) reported 10 minutes ago from Norwich, England

  @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

• 
  Sean Greentree (@SeanGreentree) reported 13 minutes ago from Attleborough, England

  I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

• 
  David Wyatt-Hupton (@DWyattHupton) reported 18 minutes ago from Norwich, England

  @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

• 
  Sean Greentree (@SeanGreentree) reported 18 minutes ago from Attleborough, England

  @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

• 
  MummaShreeve (@RachelCShreeve) reported 21 minutes ago from Long Stratton, England

  Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 22 minutes ago from Horsford, England

  My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

• 
  Robert Purton (@purts149) reported 23 minutes ago from Rackheath, England

  @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

• 
  Mark Newstead (@MortyMark) reported 29 minutes ago from Norwich, England

  @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 29 minutes ago from Norwich, England

  In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

• 
  Vineet Shah (@vineet_shah_007) reported 29 minutes ago from Norwich, England

  @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

• 
  Dave Montgomery (@GeordieCanary) reported 31 minutes ago from Thorpe St. Andrew, England

  So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

• 
  Paul Suggitt (@SuggsPT) reported 39 minutes ago from Hethersett, England

  @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

• 
  Nick Murrell (@nick_murrell) reported 48 minutes ago from Norwich, England

  18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

• 
  Merv Honeywood (@mervhoneywood) reported 49 minutes ago from Bungay, England

  @Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 58 minutes ago from Norwich, England

  @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

• 
  james bradford (@jimmybnorwich) reported 59 minutes ago from Spixworth, England

  @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@JLingy69) reported 4 minutes ago

  @bt_uk Already did that and nothing got done. Give me your formal complaint process

• 
  Dan Reardon (@DanReardon76) reported 7 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Sian (@SianElin_PT73) reported 10 minutes ago

  @bt_uk Did you read my message correctly? I do not have signal to call!

• 
  John E (@John210750) reported 13 minutes ago

  @GrahamH36921247 @bt_uk Sign in sign out codes verification text message , at the point of ARGH 😡

• 
  Click Clack (@kharikola1) reported 16 minutes ago

  @bt_uk the BT app is very slow loading pages!

• 
  markdann. (@mrkdnnx) reported 19 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 19 minutes ago

  @grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.

• 
  Kenta (@nemurikyosirou) reported 21 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  grace hooper (@messalinahooper) reported 24 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒

• 
  Keith (@MaloneiD) reported 26 minutes ago

  @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming