BT (British Telecom) Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR99, NR7, NR3 and NR11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Attleborough, Wymondham, Beccles and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Attleborough |
Total Blackout | |
| Norwich |
Total Blackout | |
| Wymondham |
Community Discussion
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BT (British Telecom) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Paul Suggitt
(@SuggsPT) reported
from
Hethersett, England
@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Nina Brown
(@NinaBrown79) reported
from
Norwich, England
@bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Tim Harris
(@timjamesharris) reported
from
Horsford, England
@bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Ennis
(@nsdesign) reported
@SFaulknerPandO @btbusinesscare @SkyHelpTeam All back now.. apparently a power outage of some sort (not at my home, so maybe the exchange)...
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Markie Mark
(@Markie_Mark91) reported
@bt_uk Literally has just cut out and receiving the orange light smh
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Alan Davis
(@AlDavis77) reported
@bt_uk New connection Order placed 2 weeks ago. Promised for connection 26th. Didn’t happen! Called Customer Service who apologised & said it would be put on an expedited request! Checked and it’s down for 14/12! Been on hold to speak with someone for 25 mins. Call me ASAP
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Chris
(@drippinchris) reported
@bt_uk someone using your broadband has been trying to hack my website for 2 days now. I have their IP addresses and location, tried to call your support team and they were no help. You have a criminal using your services and you don't do anything about it.
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Elly Sophia
(@ellysophia) reported
@bt_uk our internet is awful - generally getting download max of 10mbps and upload 6.44mbps - what can you do about this?! Seems to have got worse recently
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𝔸𝕝𝕒𝕟𝕒 𝕄𝕔𝔾𝕦𝕚𝕣𝕖 🌹
(@alanamcguire10) reported
Spent over 6hours this week to @bt_uk to get absolutely no where and still on the phone rn after waiting 45 mins on hold for the advisor to hang up. Absolute joke of a company.
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Fernando Cordeiro
(@vetex007) reported
@BTCare I've upgraded my broadband and I understood that I would receive a Halo 1 router with 4G connectivity. It has not arrived yet, and I can't trace when is arriving. Can you help?
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Scouser Abroad
(@scouser_abroad) reported
@bt_uk How or where can I submit complaints to? All 3 individuals were perfectly happy to speak to me when i was giving account details but the moment I, politely, described my broadband issues they immediately hung up. A possible mistake if it happened once. Three times though...
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laith
(@laithmof) reported
If we have a trophy for the worst customer service and the worst provider in the UK @virginmedia will be the winner without any competition by farrr! Its a joke honestly no internet access, advisor telling me she get issues with her systems then transferred me. @BT_UK teach them!
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Pedro Suppo
(@peddysuppo) reported
@bt_uk and here we go again, after delaying my installation which was guaranteed by the sales team BT have now also messed up my account so I can’t access the BT sport app and will miss the Tyson fight this weekend. Second issue in less than 2 weeks, wish I had signed up with sky