BT (British Telecom) Outage Report in Norwich, Norfolk, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Norwich come from postal codes NR3 , NR1 , NR99 , NR7 and NR4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Norwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Norwich, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Attleborough, and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 8 days ago |
|
Norwich
|
TV | 9 days ago |
|
Norwich
|
Internet | 13 days ago |
|
Norwich
|
18 days ago | |
|
Norwich
|
Internet | 25 days ago |
|
Norwich
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Vineet Shah (@vineet_shah_007) reported from Norwich, EnglandService received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Nina Brown (@NinaBrown79) reported from Norwich, England@bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you
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Robert Purton (@purts149) reported from Rackheath, England@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Sean Greentree (@SeanGreentree) reported from Attleborough, England@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Joshua Issitt (@joeissitt) reported from Attleborough, England@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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james bradford (@jimmybnorwich) reported from Spixworth, England@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, EnglandMy recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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David Holmes (@SharkScubaDave) reported from Norwich, England@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Tim Harris (@timjamesharris) reported from Horsford, England@bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!
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Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, EnglandThank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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The Internationalist (@TheRefinery68) reported from Norwich, England@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Vineet Shah (@vineet_shah_007) reported from Norwich, England@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Sean Greentree (@SeanGreentree) reported from Attleborough, EnglandI’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, EnglandSo. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Sean Kent 🏳️🌈 (@seanmkent) reported from Costessey, EnglandPoor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Merv Honeywood (@mervhoneywood) reported from Bungay, England@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Paul Suggitt (@SuggsPT) reported from Hethersett, England@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
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Mark Scott (@Mark_G_Scott) reported from Frettenham, England@bt_uk internet outage in NR12. What’s going on?
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Vineet Shah (@vineet_shah_007) reported from Norwich, England@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Dickson (@dickieboy8) reported@ScotlandNT @jmcginn7 @bt_uk Take this down or I phone the police
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Christine S.L. N (@Spaxieny) reported@bt_uk Please fix our lines so we can get internet.
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JacksBroStocks #STONKS (@iamthestocks) reported@bt_uk I would like to submit a complaint please. Please have your team contact me!
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Yee- Kaijuu Overlord (@SlipperyKaijuu) reportedHey @bt_uk When my Internet goes down and the router's troubleshooting tells me to call a number to try and sort the fault out, it's really not useful if the lines are freaking closed!!! And before any one comments, yes I have tried turning it off and on again ಠ_ಠ
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Adam ⚒ (@Thehammerone1) reported@freddiehiggins_ @England @bt_uk You’ve got to be joking mate. Absolutely piss poor. Better for Leeds than England. Only passes to get rid of the ball and doesn’t care if it’s a shite one
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Mole (@no_lakey) reportedHey @bt_uk, I moved house Tuesday and you cut off my broadband first thing. Your staff couldn’t understand that this was a problem for me. Following procedures! Would be better to switch off the broadband at the end of the day as standard or at least agree a time with customers.
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ThelegendUmbreon (@thatumbreon456) reported@CharlieEisnor @BTCare On your console on the network settings you should be able to change a setting between 2.4ghz, 5ghz and switching
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Daniel White* 🔴 (@DJ_Digital_D) reported@England @bt_uk None, all ****.
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John H (@Crazy_John1809) reported@bt_uk I have suddenly lost connection to my service, says it’s disconnected, the code I’m given days my lines have been crossed and I may be charged for another persons use of the Wi-fi and phone
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Poolsontour (@Poolsontour1) reported@England @_DeclanRice @bt_uk Thought he had a solid game, but why does Southgate insist on two defensive midfielders? Poor 2nd half and no ideas how to change.