BT (British Telecom) Outage Report in Norwich, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Norwich come from postal codes NR2, NR3, NR1 and NR99.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (62%)
-
Wi-fi (15%)
-
Phone (10%)
-
Total Blackout (5%)
-
E-mail (5%)
-
TV (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham and Bungay.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
-
Nina Brown
(@NinaBrown79) reported
from
Norwich, England
@bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you
-
rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
-
Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
-
Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
-
David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
-
Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
-
Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
-
The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
-
Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
-
Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
-
Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
-
Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
-
james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
-
Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
-
Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
-
Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
-
Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
-
Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
-
Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
-
Tim Harris
(@timjamesharris) reported
from
Horsford, England
@bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
RIchard Folega
(@richard_folega) reported
@btbusinesscare I would but I'm not able to. Took 3 hours on chat with 4 different support staff all wanting to do the same thing but finally got an engineer visit booked. Will you be able to tell me by DM how much it would cost to cancel the package. Had enough now, TBH.
-
Sophie Gorner
(@SophieGorner) reported
@btsportufc why can't you just make BTSport Box Office available on Xbox or PS? For alot of people, it's the only way to watch PPV on BT Sport. You have the normal app on there! This is why people illegally stream, the TV casting doesn't work on all Tvs or it's like watching 1fps
-
Lewis
(@Lew_2708) reported
@England @bt_uk @sterling7 Player of the tournament! Cannot believe how much he gets hacked down in the box! Deserved penalty
-
Greg Felix
(@GregFelix1) reported
@btbusinesscare As your embarrassingly poor levels of service continue to cripple small businesses, you give us a WhatsApp number!! How about giving us what we order on time? Too obvious?
-
tommi eccles
(@TOMMiiYUP) reported
@bt_uk No problem he even reset my internet so i am getting maximum speed
-
John Boy Sikvet
(@JSikvet) reported
@England @bt_uk @sterling7 CHEATS NEVER PROSPER..
-
Farren Keenan
(@FarrenKeenan) reported
@bt_uk @OpenreachHelp @bt_uk Not only did the technician not show up for the 4th time!! As predicted, I never received a callback despite calling customer service and being told that they would be calling on between 4-6. It is honestly laughable how bad the service is at this point!!
-
Lucinda
(@FREETOEXPRESSME) reported
@bt_uk Pardon me for not feeling optimistic as I’ve been promised calls 5 times before & not had them! I’ve spoken to 35 people regarding my broadband since it stopped on 17 June & still haven’t had it fixed. Sick of apologies & want correct follow through. I am NOT a happy customer
-
Alex Brown
(@alexiabbbbrown) reported
@bt_uk Yes I have a complaint number which has been open for 6 weeks but that’s not helping me. Surely the request for the update to the address can be escalated?
-
just me
(@gavin260978) reported
@England @bt_uk @sterling7 He gives a lot of trouble but unless it’s handed to him on a plate his finishing is quite poor imo but what do I know, he should of had at least two goals last night if I’m honest but didn’t how does this make him the best?