BT (British Telecom) Outage Report in Costessey, Norfolk, England

Problems in the last 24 hours in Costessey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Costessey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near Costessey, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Attleborough, North Walsham, Long Stratton, and East Dereham.

City	Problem Type	Report Time
Norwich	Internet	8 days ago
Norwich	TV	9 days ago
Norwich	Internet	13 days ago
Norwich	E-mail	18 days ago
Norwich	Internet	25 days ago
Norwich	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Costessey, England

Latest outage, problems and issue reports in Costessey and nearby locations:

• 
  Mark Scott (@Mark_G_Scott) reported 5 minutes ago from Frettenham, England

  @bt_uk internet outage in NR12. What’s going on?

• 
  Caroline Sauverin (@csauverin) reported 9 minutes ago from Brooke, England

  @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

• 
  Matt (@scoop2far) reported 10 minutes ago from Norwich, England

  @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

• 
  Sean Greentree (@SeanGreentree) reported 12 minutes ago from Attleborough, England

  I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

• 
  Jon P Watson Photography (@thejpwphotos) reported 13 minutes ago from Norwich, England

  Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

• 
  Dave Montgomery (@GeordieCanary) reported 14 minutes ago from Thorpe St. Andrew, England

  So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 19 minutes ago from Horsford, England

  My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

• 
  David Wyatt-Hupton (@DWyattHupton) reported 19 minutes ago from Norwich, England

  @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

• 
  Nick Murrell (@nick_murrell) reported 19 minutes ago from Norwich, England

  18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 19 minutes ago from Norwich, England

  @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

• 
  Mark Newstead (@MortyMark) reported 25 minutes ago from Norwich, England

  @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

• 
  Simon (@glenharlow88) reported 31 minutes ago from Norwich, England

  @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 32 minutes ago from Norwich, England

  @bt_uk Why is BT WiFi/FON not working in Norwich?

• 
  MummaShreeve (@RachelCShreeve) reported 32 minutes ago from Long Stratton, England

  Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

• 
  Stephanie Kate (@StephanieHowksx) reported 33 minutes ago from Taverham, England

  @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

• 
  The Internationalist (@TheRefinery68) reported 39 minutes ago from Norwich, England

  @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 42 minutes ago from Norwich, England

  @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

• 
  Sean Greentree (@SeanGreentree) reported 45 minutes ago from Attleborough, England

  @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

• 
  Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported 51 minutes ago from Norwich, England

  In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

• 
  james bradford (@jimmybnorwich) reported 56 minutes ago from Spixworth, England

  @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Owen🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🎯🎸 (@TheRugbyDruid) reported 8 minutes ago

  @MJowen174 As long as you don't write a rap one like that ******* awful thing in every ad-break on @btsport right now by Mike Skinner. "Unlock your quaranteenager" I've had to stop watching the channel to avoid it. Appalling.

• 
  Stupid Photographer (@lazypix) reported 8 minutes ago

  @BTCare Hi on Consumer BT FTTP900, want to move to BT Business new FTTP900 service for fixed IP. Spoke to Business team but they advised there’s not a standard migration path, can you help?

• 
  michelle armstrong (@mich250385) reported 13 minutes ago

  absolutely shocking service from @bt_uk. I'm left with no service thanks to the failure of BT advisors who allowed my services to be cancelled even though i called them on 29/05 to advise them i placed no order to leave. 04/06 and BT still allowed my services to be cancelled!

• 
  Sue Grant (@SueGrant5) reported 15 minutes ago

  @BDubleYou @bt_uk I can't access BT email this morning either - now getting a yellow pop-up message apologising for email problems and these are being looked into.

• 
  Larry Jay (@LarryJa23186612) reported 16 minutes ago

  @bt_uk Internet cut out twice in the last hour. Not great when I have work conference calls. And yes I have reboot the router. #help

• 
  ZDLetsGoLCFC (@ZulfikarD1) reported 17 minutes ago

  @bt_uk your email is awfully slow and has been for two days - inclining towards cancelling now

• 
  tjl89 (@Red4life89) reported 18 minutes ago

  @btsport @TrentAA People out here having their businesses shut down, our loved ones are dying alone And you want me to be upset that super successful people are getting sent mean tweets??? **** off you bunch of *****

• 
  wordsasylum (@wordsasylum) reported 20 minutes ago

  @bt_uk Hi I had an email saying I will get a text from bt to get an appointment a lot because my internet has slowed down. I just got the text from 61998 asking me to text next or more. Is this BT or a scam

• 
  Fr Chris Phillips SSC (@phillipsc) reported 22 minutes ago

  Getting really fed up with the poor performance of our @bt_uk whole home wifi system. Having to reset it multiple times per day.

• 
  Store (@atostore) reported 26 minutes ago

  @therealryan777 @bt_uk @BT Couldn't agree more. This guaranteed Wi-Fi service they're pedalling is the most insanely stupid system in the world. Only sending out 1 disc at a time means you have to spend 40 minutes on the phone to BT on numerous occasions explaining why you need an additional disc