BT (British Telecom) Outage Report in Long Stratton, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Long Stratton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (10%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Long Stratton, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Eye, Diss and Bungay.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Nick Murrell
(@nick_murrell) reported
from
Norwich, England
18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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James Taylor
(@JimboTaylor) reported
from
Halesworth, England
@bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Pete Childs
(@SenninhaPete81) reported
from
Botesdale, England
@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Crash Brown
(@RBrown260) reported
I’ve been waiting since last Friday for someone to call me back……not very good customer service @bt_uk
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Jo-Anne Leason
(@jojoleason) reported
@bt_uk no Internet for over 12 hours. Promised a call within 20 minutes this morning at 8am. Still no call. Can you help please.
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Michelle Morgan
(@michellejmorgan) reported
@bt_uk Nope, it doesn’t explain anything. It doesn’t tell me the difference between basic and premium. It doesn’t tell me anything in detail as your customer service did. They said about the VAT. And personally I’d believe a person rather than a link that sends you round in circles.
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Tim Bentley
(@TheWestgateBear) reported
@bt_uk It’s the mobile signal. Since the new mast went up the BT mobile signal has gone from full 4G around town and at home to 3G and EDGE. Ironic considering the new mast was supposed to pave the way for 5G.
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Tim Bentley
(@TheWestgateBear) reported
Signal so poor I can’t even log into my BT app to register a fault and it is taking half a dozen tries for anything to post to Twitter! @bt_uk
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Daniel Witter
(@DanielWitter6) reported
@SkyUK I’m sure the “glass” tv will disconnect as much as my skyq does from my @bt_uk fibre connection , both blaming each other for the issue……
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Rachel cameron
(@patsycameron) reported
@bt_uk HELP NEEDED! I’ve been on the phone for 8hrs+ phoned multiple times over the past few months & can never get anything resolved with your clueless team. I’ve now been told open reach is the issue & we can’t get an account, even though I’m an existing customer?!?!
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Cats Got The Cream
(@cats_got_cream) reported
Shocking service from @bt_uk business. I’ve been trying to swap broadband providers for months. First BT try and lure you in with a very cheap offer, then once you accept, something goes wrong, and that offer is no longer available. This has happened to me twice in 2 years.
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Daniel Ruiz Tizon
(@1607WestEgg) reported
@burridge5593 @samgwentucker @bt_uk Though at the moment according to the BT link, when you put in your landline details, it doesn't say there's a local issue. That's clearly wrong.
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Jeremy Davies
(@DaviesJeremy) reported
@bt_uk We have spent already 8 hrs in calls with BT / lots of broken promises. Also I see that link you provided is trying request access full access to my twitter account #SCAM