BT (British Telecom) outages and service status in Long Stratton, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Long Stratton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Long Stratton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Stratton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Long Stratton, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Attleborough, and Diss.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 7 days ago |
|
Attleborough
|
Internet | 23 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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Sean Greentree (@SeanGreentree) reported from Attleborough, England@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Simon (@glenharlow88) reported from Norwich, England@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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Matt (@scoop2far) reported from Norwich, England@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Sean Kent 🏳️🌈 (@seanmkent) reported from Costessey, EnglandPoor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Caroline Sauverin (@csauverin) reported from Brooke, England@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Paul Foster (@Paulfo) reported from Harleston, England@bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.
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Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Vineet Shah (@vineet_shah_007) reported from Norwich, EnglandService received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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MummaShreeve (@RachelCShreeve) reported from Long Stratton, EnglandStill no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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David Holmes (@SharkScubaDave) reported from Norwich, England@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Nick Murrell (@nick_murrell) reported from Norwich, England18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Pete Childs (@SenninhaPete81) reported from Botesdale, England@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@bt_uk Why is BT WiFi/FON not working in Norwich?
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Jon P Watson Photography (@thejpwphotos) reported from Norwich, EnglandHi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Joshua Issitt (@joeissitt) reported from Attleborough, England@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Sean Greentree (@SeanGreentree) reported from Attleborough, EnglandI’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, EnglandSo. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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James Taylor (@JimboTaylor) reported from Halesworth, England@bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JAH (@JAH59) reported@bt_uk I want to make a complaint
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.
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Gillian Smith (@GillianSmith16) reported@bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026
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On-On-On (@clark1919acaw) reported@bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow
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Shakinah (@shakinahx) reported@btbusinesscare This doesn’t help. I need my WiFi on
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Meinir H Thomas 🦅🖤 (@MeinirT) reported@bt_uk Issues again today with accessing #bt email!! When will this be sorted please?
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david bootle (@dbootsy) reported@bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.
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David Keight (@dkeight) reported@bt_uk We are currently leaving BT business contract after being a customer for decades. The last straw was a botched order for fibre broadband ending with a case via Ofcom, and our move to another supplier. BT then closed our account and appear to have blocked our online a/c
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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Rod Robson (@rodrrobson) reported@bt_uk the hub is on orange. Can't report the fault as page not working