BT (British Telecom) Outage Report in Long Stratton, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Long Stratton come from postal codes NR15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Long Stratton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Long Stratton, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Diss, Eye and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Wymondham |
||
| Diss |
TV | |
| Norwich |
Phone | |
| Wymondham |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Pete Childs
(@SenninhaPete81) reported
from
Botesdale, England
@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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James Taylor
(@JimboTaylor) reported
from
Halesworth, England
@bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Misseyy🏴
(@LittleMisseyy) reported
@bt_uk Reported it 11 times this week mate dont get me started man service is horrendous 2 engineers who are clearly the chuckle brother's as nothing they could do other than tell me my broadband crap
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Peri Sherif
(@PeriSherif) reported
@bt_uk worst customer service ever , 4 orders stuck in “pending” because a tech glitch , and the agents don’t help and all they do is cancel order and place new one ! Been on the phone for 9 hours this week to your agents ! That can’t be normal ?!
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Philip Sempers
(@PhilipSempers) reported
@bt_uk No that is bs too. BT just gave me a promotion code for 14 days never logged into my account. Just admit no one at BT really knows about #GamePass
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William Hancock
(@YorksHillbilly) reported
@BTCare My elderly, vulnerable neighbour’s phone has busted (it keeps ringing even when picked it up). Her provider, @MoneysaverTele1 has been acquired by @Onestream_UK & they don't know who she is or how to fix it. Can you help? She desperately it for emergencies at night.
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David Venters
(@VentersGaming) reported
@bt_uk no probs rach i worked in it have my server ++ as well as being a network admin for local college i know these calls are scams
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Amelia Gallini
(@peeds_1) reported
@bt_uk my internet has been down for over an hour now, my neighbour who also has BT has no internet either. Cannot find any updates on your website for latest outages, I used the instant chat and was told they couldn’t help me, can someone please explain what is going on?
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Philip Sempers
(@PhilipSempers) reported
@bt_uk Xbox are gonna say you just used a promo code??? You never logged into my account I just used a promo code?? #techfail
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Jane Gilchrist
(@Jjg29Jane) reported
@bt_uk This is a misery. Should not be having problems again so soon. Working from home is almost impossible for 2 people. Please send a second mini hub ASAP
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Dean Horn
(@DeanHorn) reported
@bt_uk That’s absolutely not true. My line has been disconnected so it is impossible for them to reinstate the number only start a new number. BT (YOU) have lost my number - so you need to sort this issue.
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Movrtart
(@movrtart) reported
@bt_uk have got the worst customer service bar none!!! They don’t listen to your issues and give false promises constantly!! Complete shambles