BT (British Telecom) Outage Report in Long Stratton, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Long Stratton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Long Stratton, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Eye, Diss, Halesworth, Attleborough and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Eye |
Internet | |
| Diss |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Nina Brown
(@NinaBrown79) reported
from
Norwich, England
@bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dixiepoo
(@walt_dicksy) reported
@bt_uk Prior to the 5th of August (the email telling me you're terminating my service) the last email I got from bt was on Christmas eve. I have not received a phone call from you at all. Never got a warning letter either but you're happy to send a letter telling me your disconnecting
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MX5LOOKatMYMX5
(@LOOKatMyMX5) reported
@btbusinesscare just signed up for a new business contract with you and you’ve cut us off no broadband phones or business today and can’t get through to faults keep getting cut of in the queue appalling service for business need to cancel contract after 38 yrs a loyal customer!
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Emma B
(@ebowden_) reported
@bt_uk This has been happening on and off all week up until this morning so we still need help with this thanks
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Hmmmm? 🇬🇧
(@Hmmmm12245233) reported
@btsport hi can I cancel my monthly pass then reinstate it when the rugby status again ?
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Diane Messias
(@NiceEtoile) reported
.@BTCare Despite paying in excess of 50 quid a month as a business customer, my internet has consistently been dropping out for the past 2 weeks. Last time you threatened me with having to pay you to fix it (!) - turned out to be a fault in a street junction box. Awful compa
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Dave Ewart
(@DaveEwart) reported
@bt_uk My father’s landline appears dead and I’m trying to get it sorted. Can you help? Using text to 61998 results in “unable to deliver” (texts ok otherwise)
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Bhupesh Yadav
(@bhupeshyadavs19) reported
@bt_uk My BT account number is GB25258012. I ordered broadband several weeks ago and yesterday (12th Aug) was it's activation date. Activation didn't complete on time and I am told to wait atleast another week. Work from home affected badly. Disappointing service from BT!!
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Simon Goodyear
(@simon_goodyear) reported
@OpenreachHelp It would be nice to be able to watch football or anything if @OpenreachHelp and @bt_uk sort out my BB installation problems!
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Alyssia
(@Alyssia_CMK) reported
@bt_uk We have indeed and the soonest offer was the end of August after first starting this process in July. This is not practical when WFH - other providers have said they can sort this week but loathe to pay £75 cancellation for @bt_uk’s poor service and incompetency
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Brad Winks
(@BradWinks1) reported
Can anyone please help. I used to cast BT sport from my phone to my Sony tv.I can’t do that anymore I need the BT app. I downloaded the app on my tv, but my user ID and password have capital letters and there is no option for this on the tv keyboard. Ideas ? @btsport @SonyUK