BT (British Telecom) Outage Report in Long Stratton, Norfolk, England
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The latest reports from users having issues in Long Stratton come from postal codes NR15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Long Stratton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Long Stratton, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Wymondham, Attleborough, Long Stratton and Diss.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Wymondham |
Phone | |
| Attleborough |
Phone | |
| Norwich |
||
| Norwich |
TV | |
| Long Stratton |
Community Discussion
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BT (British Telecom) Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Pete Childs
(@SenninhaPete81) reported
from
Botesdale, England
@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SteveSlinger
(@SteveSlinger2) reported
@bt_uk Hi BT ... Where can I complain about the intermottent issues we have been having with our Broadband service since the 22nd June. Engineers turn up.. find no fault, leave then the problem resurfaces ... 4 times in the past month. beyond frustrated now.
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᥅ꪖꪀᦔꪮꪑ ᦓρꪖᥴꫀꪑꪖꪀ 🚀
(@camberdived) reported
@bt_uk trying to make a complaint on your website is worth a complaint all by itself, I want it in writing not over the phone and it's a complaint about a outcome of a phonecall I've just had with you.
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Natasha Prior
(@hunny2908) reported
@si_peat @bt_uk @EE Their customer services is appalling
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Hentee 🔮
(@HenteeVT) reported
@bt_uk i hate you so much can you literally fix your internet it literally doesn’t work 1mbps moment
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Fiona M More
(@newgrandmomma) reported
@bt_uk After having been insulted by caller, I asked on there second call to put everything in writing as speaking was getting nowhere, this dis not happen . BT staff support each other without being concerned about customers . Get your stories staring before responding #unacceptable
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Caroline
(@C_arolin_e77) reported
@bt_uk My Broadband went down on 7th July and I reported it on 8th, hoping it would fix itself overnight. I was told someone would come between 1 - 6pm on 13th July so I took the day off. I rang to ask if the engineer was definitely coming and was on the phone to you/
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Coronet Engravers
(@CoronetEngrave1) reported
@btbusinesscare You’re not sorry about this because if you were I wouldn’t have had to take to socials to try and resolve the issue. Spend so long trying to resolve I’m fed up with it. Referring to @Ofcom on Monday am
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MummaShreeve
(@RachelCShreeve) reported
Why are @bt_uk such a constant disappointment. Having spent nearly an hour on the phone to one of their advisers who explained @OpenreachHelp had rejected my order twice so my son and I would be without service for 18 days when we moved to our new home, but I would be
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Gaz
(@gaz_jarvis) reported
@bt_uk no wifi for 48 hours now! Can anyone give me an update on how long it’s going to take to fix?
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The Jolly Cricketers
(@JollyCricketers) reported
@btbusinesscare Due to your companies incompetence our phone and till system have not worked since the engineer left on Wednesday #complaint #BT #BritishTelecom