BT (British Telecom)

BT (British Telecom) Outage Report in Long Stratton, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Long Stratton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Long Stratton, Norfolk, England 03/29/2024 07:35

March 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Long Stratton, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Attleborough, Harleston, Wymondham, Diss and Bungay.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Wi-fi
United KingdomAttleborough Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Long Stratton, England

Latest outage, problems and issue reports in Long Stratton and nearby locations:

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • JimboTaylor James Taylor (@JimboTaylor) reported from Halesworth, England

    @bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaHo44169343 Donna Hobbs (@DonnaHo44169343) reported

    @bt_uk please can you advise if there is a problem in RH6 9RA as we cannot connect to broadband

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    And my internet has gone down. Cheer @bt_uk not like I need to work or anything. Sending this tweet with the single bar of data I have at home on my phone. Sooner the @KCOMhome rollout in this area is ready to go the better.

  • PaulDulson2 Paul D (@PaulDulson2) reported

    @bt_uk As a shareholder and a customer, I would prefer you to concentrate on your core business ! Jumping on bandwagons is neither big nor clever.

  • TinManVlogger TinMan 🏍💨🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TinManVlogger) reported

    @bt_uk @markwilkinson1 It will also stop working if your internet goes down Let’s not forget you still have low speeds in county locations Yes voice doesn’t take up much bandwidth but when you haven’t got a lot to play with in the first place digital voice probably Isn’t going to work very well

  • jamclarkey James (@jamclarkey) reported

    @TinManVlogger @markwilkinson1 @bt_uk I believe the deployment strategy for Digital phones 1st moving those customers who are on a full fibre service. There's another Openreach programme that introduces copper stop sells when a fibre services becomes over 75% available. Meaning end users will need to move onto fibre

  • markwilkinson1 Mark Wilkinson (@markwilkinson1) reported

    @jamclarkey @bt_uk Thanks James. Happily I already have a UPS (due to the winter power cuts here). Something else to plug into it now though. The phone - also overland here- was something you could rely on when power was down, but not anymore it seems.

  • hollynett Holly (@hollynett) reported

    @bt_uk Still no Internet… and it’s Wednesday, the day we were told our service would be restored by “at the latest”. When is close of play for your engineers?

  • Bob89Shiska ShiskaBob89 (@Bob89Shiska) reported

    @bt_uk I've been on the phone with your technical support who have just told me that having a residential client without landline, mobile, data and broadband is par for the course because they only escalate cases for business clients.

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    @bt_uk Don't even know where the hub is sorry, it wouldn't allow me to use a non-BT mesh wifi system without messing up my whole network. I'll just have to wait for it to sort itself out.

  • CHunt88 Carmella Hunt (@CHunt88) reported

    @bt_uk Specifically I’m talking about the strength of the signal dropping in and out.