BT (British Telecom)

BT (British Telecom) Outage Report in Long Stratton, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Long Stratton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Long Stratton, Norfolk, England 03/10/2025 06:00

March 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (8%)

    Phone (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Long Stratton, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Attleborough, Wymondham and Diss.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Wi-fi
United KingdomAttleborough E-mail
United KingdomNorwich E-mail
United KingdomNorwich Internet
United KingdomNorwich TV
United KingdomNorwich Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Long Stratton, England

Latest outage, problems and issue reports in Long Stratton and nearby locations:

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • glenharlow88 Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • JimboTaylor James Taylor (@JimboTaylor) reported from Halesworth, England

    @bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markbeckett Mark Beckett (@markbeckett) reported

    So @bt_uk and @QubeGB thanks for ruining my day, appointment booked for weeks and you can't even get a simple broadband upgrade done. No cover for a sick engineer. Very bad service on both your companies part. And disgusting manners from your call centre.

  • GaryRc379 #HelloMyNameisGary (@GaryRc379) reported

    @bt_uk @BTGroup customer services r appalling 5 times we have been told conflicting info regarding services Engineer came Friday equipment never turned up phoned up today to be told we dont need anengineer so why send an engineer out in the 1stplace when we need it installing

  • RobFord_ Rob Ford (@RobFord_) reported

    @bt_uk 2 weeks after activation date, multiple deadlines set by yourselves, broken promises, mixed messages, shocking communication. Absolutely awful service and it's not even started yet, shambolic!

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk Bt engineer disconnected us on Thursday lunchtime,I phoned Thurs...no phone no Internet...I live in the middle of nowhere with my 11 year old son,been told it will be fixed on Monday evening,maybe how do we phone the fire brigade etc? Barley a mobile signal, what if an emergency?

  • Civvy_Joe Joe: Skiving ≥ 2 metres 🇪🇺 (@Civvy_Joe) reported

    @bt_uk And can someone please call me? This is just stupid.

  • cockneymagpie stephen dodds (@cockneymagpie) reported

    @bt_uk Spoke to lady from Doncaster who has explained to me what has happened and they re-ordered all the equipment 27th April not bad 27 days to get on line if it happens but no one has contacted me about my complaint your company is so poor at customer service

  • Tony_Michael 𝕋𝕠𝕟𝕪 (@Tony_Michael) reported

    @bt_uk Why has my 11ac Dual-Band Wi-Fi Extender 1200 decided to stop working? There is no logical explanation for this. I cannot find anything online that helps with the problem & seems Lots of people have this problem It'a as if it has a lifespan. I've only had it a month!

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @Tech4GoodAwards @MarcAllera Bt engineer disconnected us on Thursday lunchtime,I phoned Thurs...no phone no Internet...I live in the middle of nowhere with my 11 year old son,been told it will be fixed on Monday evening,maybe how do we phone the fire brigade etc? Barley a mobile signal, what if an emergency?

  • jw22gkclinic James Whittingham (@jw22gkclinic) reported

    The National League should be ashamed of themselves all the money they would have received over the years from @btsport for tv rights and they can’t help fund a team to see their season out but choose to punish them financially instead @TheVanaramaNL hang your head in shame.

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @Tech4GoodAwards @MarcAllera If I have an emergency bearing 8n mind everything I have explained....just want to put my sons mind at rest....? Bt don't care if we live or die