BT (British Telecom)

BT (British Telecom) Outage Report in Long Stratton, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Long Stratton come from postal codes NR15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Long Stratton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Long Stratton, Norfolk, England 12/06/2025 07:20

December 06: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Long Stratton, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Wymondham, Norwich, Eye, Long Stratton, Diss and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomWymondham Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomEye Internet
United KingdomLong Stratton E-mail
United KingdomNorwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Long Stratton, England

Latest outage, problems and issue reports in Long Stratton and nearby locations:

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • JimboTaylor James Taylor (@JimboTaylor) reported from Halesworth, England

    @bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • GeordieCanary Dave Montgomery (@GeordieCanary) reported from Thorpe St. Andrew, England

    So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • rolledchef rolledchef87 (@rolledchef) reported from Thorpe St. Andrew, England

    @davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GhislaineAlive Ghislaine Maxwell (@GhislaineAlive) reported

    @MarkWil56852709 @TiceRichard @GaryLineker Because it’s only bbc sports pundits, speaking out against a right-wing Tory government, and the language used, that are being censored? Also: Gary worked for btsport until 2021, because he’s a freelancer. They never had a problem with him.

  • kuatoring Omaru sans net (@kuatoring) reported

    @bt_uk wondering what my options are if theres no engineer to fix my outside line, the contract is with EE so wondering which other affiliates you all have so I know who NOT to waste more money with.

  • LewisMoneypenny Moneypenny (@LewisMoneypenny) reported

    @bt_uk Sorry it seemed to sort itself out after I changed to the normal BT sport 1 and back again. Thanks for your help

  • seaNNNv1 seaNNN (@seaNNNv1) reported

    @bt_uk Would not recommend @bt_uk to anyone. Despite wasting multiple hours been fed lies whilst trying to cancel. I have now been hit with a fraudulent bill for service I have not had or wanted. @BBCWatchdog these fraudsters should be in your scope

  • iamthesungodra 𓋟𓏏𓐍 Set Ur Oshir Amun Ra (@iamthesungodra) reported

    @bt_uk @EE Hi do you remember me? I am the one that stopped all of your broadband customers crying by giving out the IMAP settings nobody cared about when you shut down the email servers. First you kick us off Orange now you are kicking us off BT Mobile to? What is this you

  • Gizzer3010 Benjamin Gisvold (@Gizzer3010) reported

    @bt_uk having regular drops in broadband today…service checker says no known issues. Any ideas? This has been throughout the last week, but worst today. #bt #broadband #down

  • liquidnote12 Liquidnote1 (@liquidnote12) reported

    @bt_uk do you think am stupid,Really! stop nagging for account details muppet

  • JontyOfficial Jonty Sargeant (@JontyOfficial) reported

    @adamsummerton @SerieA_EN @btsport Just left the ground!! I’ll hang on my hat on saying Vlahovic will never make it in the Prem 🫡

  • TaylorMokros Candice Taylor (@TaylorMokros) reported

    @bt_uk Rita, my broadband is non existent 99% of the time, enh bookings don't arrive and are then booked in without my consent when I need to be at work, so yes!!!!!! I need help, totally fed up with the lack of EVERYTHING from BT

  • namph68 Bri (@namph68) reported

    @GrantStottOnAir @bt_uk @virginmedia Great customer service, an hour and a response for either company