BT (British Telecom) Outage Report in Long Stratton, Norfolk, England
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The latest reports from users having issues in Long Stratton come from postal codes NR15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Long Stratton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Long Stratton, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Wymondham, Norwich, Eye, Long Stratton, Diss and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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HIMERMIKE 🇬🇧 🏴
(@HimerMike) reported
@jolenebuntinguk @bt_uk BT Phone Boxes being used by a "Multi Tasker" Trouble is no water to wash her hands after doing the ***** deed.
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Nick Moulsdale
(@nickmoul) reported
@bt_uk So the nice open reach engineer came and confirmed there’s no BT digital phone equipment which will work in my house. As a vulnerable user on priority service register I need a system that’ll work 24/7 throughout the house even in a powercut. No BT digital phones can be boosted.
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~~Waaves~~ #dignityindying #animalsmatter
(@Tmsmoran) reported
@bt_uk i thought the google map provided would help locate it
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steve
(@steve_msn) reported
@bt_uk Anyone else experience such dreadful customer service? Broadband down 2.5 days no status update. 90 mins on call Monday & were more interested in renewing contracts than sort mini hub which is in contract !
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Stuart
(@StuMSmith) reported
@bt_uk when you’re contacted following the death of a loved one to end contracts & staff insist on speaking to deceased then you’re either grossly incompetent or uncaring or both. You really are a terrible company.
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Karl
(@Kempy_85) reported
Can anyone shed some light on @UFCFightPass in the uk? Do I get the PPV’s for the monthly price? I need to cancel @btsport it’s far to expensive. I was getting a discount but they have removed it, and that all I use it for. #UFCFightPass
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Linda J
(@Lush16) reported
@bt_uk Hello @bt_uk @WeAreOpenreach is there anyone at home? I’ve had no landline for a month - intermittent broadband when I’m paying for a premium package! Can someone senior help me! Please request my DMs #poorcustomerservice #philipjansen #pleasesomeonehelp
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Alan Macleod
(@AlanMacleod14) reported
Day 70 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT
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Gillian Neilson
(@gillian2410) reported
@bt_uk failed appointment no equipment arrived resulting in disabled lady living alone with no means of communication! BT think it is acceptable to leave this situation for 14 days! Takes BT customer compliant so to call back in 3 days! When no phone line is available!
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RaeRubyRae
(@RaeRubyRaeK) reported
@bt_uk My deal & service received is falsely described, that’s an offence in itself. Brace yourselves BT, this could very well be be up in court & shame on @Ofcom for allowing it all this time. How many more customers are being duped like me?