BT (British Telecom)

BT (British Telecom) Outage Report in Botesdale, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Botesdale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Botesdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Botesdale, Suffolk, England 12/28/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Botesdale, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Eye, Long Stratton and Thetford.

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City Problem Type Report Time
United KingdomDiss TV
United KingdomEye Internet
United KingdomLong Stratton E-mail
United KingdomThetford Phone
United KingdomDiss Internet
United KingdomDiss TV

Community Discussion

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BT (British Telecom) Issues Reports Near Botesdale, England

Latest outage, problems and issue reports in Botesdale and nearby locations:

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • flyingyardarm Chris Barratt (@flyingyardarm) reported

    @bt_uk what is happening broadband is getting slower, prices going up, a package sold that you can not service and Sky offering at £30 per month cheaper. Fibre installed but no one knows when it will be available... a poor customer offering

  • MJADodd Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • danAndrews0 Daniel Andrews (@danAndrews0) reported

    @TheVanaramaNL @btsport Wtf have Woking done to warrant being on BT more than any other team in the league?

  • Jill66024 Jill Crooks (@Jill66024) reported

    @bt_uk I seem totally unable to raise a complaint or get heard by your organisation - support lines don't support and no email address. Resorting to writing an actual letter to communicate with you! please can you confirm who I address it to?

  • wulfrum74 Archy (@wulfrum74) reported

    @bt_uk Thank you I have already been compensated recently for a similar outage a few weeks ago. Roll on end of contract so I can get a more reliable service

  • Simmonslfc Scott simmons (@Simmonslfc) reported

    @BTGroup @bt_uk having been with bt for years I phoned today to get help with a Wi-Fi issue. My option is to pay £20 a month more to solve the issue. It does not work in 3 rooms in the house and disconnects In others. They would not help me in any other way. #poorservice

  • scottjhatton Scott Hatton (@scottjhatton) reported

    @bt_uk I am in the queue for 0800 783 1401. Recorded message 1 "we're committed to providing excellent customer service". Recorded message 2: "current wait is 30 minutes". This is my second day of trying. Just how committed are you?

  • ditzyk kelly Dawkins (@ditzyk) reported

    @bt_uk when can I cancel out of my contract??? I’ve been with @virginmedia & @SkyUK & never ever experienced drop outs like this. Yesterday I was told it was fixed & today it’s down again!

  • danyoung10 BMD (@danyoung10) reported

    @bt_uk I’ve tried 3 times now for 20 minutes a go to upgrade my package with you and the line just hangs up on me after 20 mins of waiting. I’ll go elsewhere now thanks! Shocking service for such a large company!

  • eledoya77 Eledoya77 (@eledoya77) reported

    @bt_uk I was told to message you and I still haven’t received a response. I have also been spoken rudely and hung up on. Is this your idea of customer service. If you don’t want to be a customer anyone just say it.