BT (British Telecom) outages and service status in Botesdale, England

Problems in the last 24 hours in Botesdale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Botesdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Botesdale, England

Latest outage, problems and issue reports in Botesdale and nearby locations:

• 
  Daniel Witter (@DanielWitter6) reported 29 minutes ago from Stowmarket, England

  @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

• 
  Kial (@KJL1719) reported 30 minutes ago from Stowmarket, England

  @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

• 
  Lau (@LauKParker) reported 35 minutes ago from Thetford, England

  @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

• 
  Michael Dann (@michaeldann65) reported 37 minutes ago from Gislingham, England

  @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

• 
  Sarah Merritt (@Sareyware) reported 40 minutes ago from Stowmarket, England

  @markhendy @bt_uk @BritishTelecom Alas on the new build estate, they are the only service provider….

• 
  Pete C of WWE (@SenninhaPete81) reported 43 minutes ago from Botesdale, England

  @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

• 
  Pete Childs (@SenninhaPete81) reported 45 minutes ago from Botesdale, England

  @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

• 
  MummaShreeve (@RachelCShreeve) reported 53 minutes ago from Long Stratton, England

  Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

• 
  Ian Hutson (@Hutsandar) reported 56 minutes ago from Occold, England

  @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Cook (@gjc_cook) reported 3 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  Dan Reardon (@DanReardon76) reported 4 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  George Somerville (@geosomerville) reported 4 minutes ago

  WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

• 
  Brian McBride (@brian_mcbride1) reported 6 minutes ago

  @bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed

• 
  Jon Chadwick (@JonD_Chadwick) reported 6 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  IceThunder09 (@IceThunder90) reported 7 minutes ago

  @bt_uk Yea ive tried that but your website is terrible im only getting a pink loading circle and nothing else

• 
  Ann Palmer (@AnniePShoreham) reported 7 minutes ago

  @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

• 
  Angry Scotsman (@Ang_ryScotsman) reported 9 minutes ago

  @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

• 
  Ian Robson (@GFX2001) reported 10 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  Graeme Davis (@GraemeDavis) reported 10 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?