BT (British Telecom) Outage Report in Thetford, Norfolk, England
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The latest reports from users having issues in Thetford come from postal codes IP24.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Wi-fi | |
| Bury St Edmunds |
Internet | |
| Thetford |
Internet | |
| Thetford |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Michael Dann
(@michaeldann65) reported
from
Gislingham, England
@BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Pete Childs
(@SenninhaPete81) reported
from
Botesdale, England
@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Moss
(@sarahhargmoss) reported
@btsport Watching the Jays game and the audio is all over the place - not synced to the action. Lagging behind but sometimes ahead! Can we also have the strike box back plz? Fix please!
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John Sharples
(@JohnSharples4) reported
@bt_uk your customer service was exceptional, problem solved by doing what you said you would and when. Appreciated, thanks.
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stuart webb
(@stuwebb72) reported
@btbusinesscare No. I’m one of his regulars who was worried he had to keep telling people cash only and losing business. I helped him talk to your support team, who offered the £50 for him to buy a mobile dongle himself
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Red Devil Rob
(@Manunited_GER) reported
@Jubzmusic_ @ManUnitedZone_ @btsport Nobody „crucified“ Bruno wtf? I just said give him Some Rest. Eriksen needs rest too, but on him i wouldnt even mention because its obvious
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Steven Ansty
(@palmersears) reported
@bt_uk I've moved house today and was assured our broadband would switch over with us by 9pm, all I needed to dp was plug my router in at my new house. Sadly it's still not working yet, can you check and see what's wrong?
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Tracey B
(@Quizzie) reported
@prbreez @MLB The UK ESPN website is not showing MLB. I paid for the year on MLBtv and it stated postseason was included up until a day or so ago. Previous years I could watch postseason even with MLB's deal with BTSport who shows baseball in the UK. They didn't blackout the main season.
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ubik
(@Tytantinese) reported
@ThisisTFO @elliotsteelcom @btsport This is the worst discussion around Wilf I have ever seen.
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Lisa
(@L1sa130466) reported
@bt_uk our BT Box is not working according to Freeview from your trouble shoot section. Our broadband quality is poor also. Been like this for 4 weeks. I can't get through on phone. Can I cancel my contract with you
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claire
(@ClaireMcC1985) reported
@bt_uk hi BT I have fibre 100 broadband but my download speed after testing in app is 0.6mb instead of 100. Can you help?
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Ranting Sane Man
(@RantingSaneMan) reported
@bt_uk Hi, I changed to Halo 3 in July. This came with a new digital phone (landline no longer needed) and this was the ONLY reason I upgraded. Almost three months later the phone has still not been activated. Calls to customer services have been pointless. What is going on?