BT (British Telecom) Outage Report in Thetford, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thetford, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Wi-fi | |
| Thetford |
Phone | |
| Bury St Edmunds |
Wi-fi | |
| Attleborough |
Community Discussion
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BT (British Telecom) Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Michael Dann
(@michaeldann65) reported
from
Gislingham, England
@BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Pete Childs
(@SenninhaPete81) reported
from
Botesdale, England
@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Bubble
(@nickthebubble78) reported
@bt_uk broadband issues in N13 area apparently not being fixed until 1 June? This can’t be right! More information is needed please
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S o N i A
(@XxSoniaAslamxX) reported
@bt_uk Hi,I was given an emergency mini hub but I’ve been told it’s been switched off. I need it switched back on if possible because my actual hub isn’t working again.
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Max Kinnings
(@maxkinnings) reported
Abysmal customer service from @bt_uk. Having booked a line upgrade, my broadband was cut off by mistake yesterday and they can’t reconnect for TWELVE days. I’m currently working from home. Or meant to be. BT sucks.
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🌸 Emma 🌈
(@emmajg) reported
@bt_uk Once I can contact my parents I get the info, I have to wait for them to get to an area with mobile signal & they call me. It's crazy it's only in South Wales near Chepstow yet no @O2 or any mobile company has signal so can't even call 999.
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Darrell fletcher
(@Fletchmeister81) reported
@bt_uk My services are with @ee but i bought some whole home bt wifi discs through them. I contacted bt support who were great and gave me a fault code to give @ee to replace the discs as bought theough them and still have not replaced them
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ryeineken
(@_luugah_) reported
@CarbonCycleKate @bt_uk Out down at barrow in furness too
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Jules
(@JuliaGuthrie19) reported
@bt_uk Husband trying to work - long list of urgent people to call & BT mobile network is not working again! Absolute joke!
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ChelseafortheCup
(@The4thSong) reported
@bt_uk cant you sort your online payments out that will prob be another 30 mins listening to voice bot on the phone now so fed up of poor service and price hikes if ever my lad leaves your leaving with him
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soccerdoc
(@soccerdoc) reported
@billyfish_66 @GerryHassan @btsport The one I thought best was Fraser wishart who didn't do summarising much (prob because of his position) but would focus on tactical issues not really obvious to the average viewer, explaining why players were doing what they were. Too often on TV it's just vacuous comments.
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John M
(@JohnM_Esq) reported
@bt_uk Please can you tell me where, on your appalling and deliberately confusing website, I can cancel my subscription to BT Sport (for TV). A clear answer would be nice, a link would be perfect. Thank you.