BT (British Telecom)

BT (British Telecom) Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Thetford come from postal codes IP24.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thetford, Norfolk, England 11/05/2024 04:25

November 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Thetford, Attleborough and Brandon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Wi-fi
United KingdomThetford Internet
United KingdomAttleborough Wi-fi
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBrandon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markanthony0501 mark a. (@markanthony0501) reported

    @haz_afc @England @bt_uk England were crap.

  • deore74 jonathan latham (@deore74) reported

    @bt_uk Ive an issue with the app ease of use not being on par with what we have now in the form of sky mini hd boxe...walk in the room turn on flick through....with this im guessing its use the tv remote...select the app...log in...just cant see an app easy to use for e.g....nana

  • cwillplum cXRPlum (@cwillplum) reported

    @England @bt_uk They were all ****

  • Sk1ppy76 D🇦🇺 (@Sk1ppy76) reported

    @bt_uk Compliance, I sent you the complaint ref number. You're just wasting my time like I said in my initial tweet. Either deal with it or don't. You won't sort it anyway as it's already gone to the ombudsman and your executive complaints team. All just out for yourself.

  • Kri86584949 Kri (@Kri86584949) reported

    @bt_uk SCAMMERS, PLEASE STAY AWAY FROM THIS FRAUD SCAMMERS COMPANY! WE CLOSED OUR ACCOUNT 2 YEARS AGo, 2 MONTHS LATER RECEIVED A NEW BILL WITH THREAT to pay , CONTACTED AGAIN- BT CUSTOMER SERVICED SAID NO ONE EVER CONTACTED THEM TO CLOSE THE ACCOUNT, BIGGEST SCAMMERS !!!cost extra £1600

  • Sk1ppy76 D🇦🇺 (@Sk1ppy76) reported

    @bt_uk Okay so I raised a complaint on the 11th Feb, it went to your executive complaints team and the ombudsman. BT kept resolving the complaint and consolidating the new ones and made it look like it was created on the 27th March affectively stealing a month and a half of compensation

  • Josh0logy Josh (@Josh0logy) reported

    @spenaldo73 @bt_uk Used to have them and they were ****. Think it's so area dependent isn't it.

  • deore74 jonathan latham (@deore74) reported

    @bt_uk Totally agree but it doesnt help me as i have to decide by 12th june...

  • neilribennett Neil Bennett (@neilribennett) reported

    What's going on @bt_uk Order GBT2295WW5 placed 18 February for broadband and still not installed. Call centre calls every 2 weeks to say ‘still no update’ and be in touch in 48 hours - that call never happens. Mangers have called and also never follow up. #badcustomerservice

  • Sk1ppy76 D🇦🇺 (@Sk1ppy76) reported

    @bt_uk This is the February complaint ref. VOL013-656947379460 so there's no denying it.