BT (British Telecom) Outage Report in Thetford, Norfolk, England
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The latest reports from users having issues in Thetford come from postal codes IP24.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (10%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Attleborough, Bury St Edmunds and Thetford.
City | Problem Type | Report Time |
---|---|---|
Attleborough | Internet | |
Bury St Edmunds | Wi-fi | |
Thetford | Phone | |
Thetford | Internet | |
Bury St Edmunds | Internet | |
Bury St Edmunds | Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Michael Dann
(@michaeldann65) reported
from
Gislingham, England
@BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Pete Childs
(@SenninhaPete81) reported
from
Botesdale, England
@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Name cannot be blank
(@eehbygum) reported
@realgeedub1979 @bt_uk @keiranatharmony No company can deal with a switch from Virgin. You have to leave first then contact whichever company you want to join and give them the leading day. I wrote to VM in the end when I was leaving as I couldn't get through on the phone, and there's no online option to cancel.
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Michael
(@MichaelASLal) reported
@virginmedia When will the internet be back up? I have to write my dissertation and need the internet to do it. I'll be looking to move to @bt_uk and @SkyUK. Since we renewed in January the service has gone down hill to being unusable
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Shaf
(@shaffi97) reported
24 months with @bt_uk and I chose to switch to @virginmedia. I saved £5 extra every month, but I pay for that £5 in service outages. Never cheat on your broadband 👍
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PlayedNation
(@PlayedNation) reported
@bt_uk @keiranatharmony Can you offer the same service of 1gb connection and all channels if so can I have your contact details I will sign up right now!
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Alison Samways
(@AlisonSamways2) reported
@virginmedia Another day lost working due to this **** show, I’m gone as soon as I can get another supplier @bt_uk
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◢◤XE_RO◢◤
(@ProdXero) reported
@virginmedia @bt_uk any support on transferring ISP's ? Time to dump virgin and move to BT, where real men spend there money! #NotAVirginMuchLonger
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🦿ⓘ Marcus ⓘ🦿(PARODY)
(@MrBrittle1) reported
@virginmedia You’ve lost a customer of over 30yrs asoon as @bt_uk have true full fibre to the premises im hoping it won’t be long as your on the next block of houses im off I’d rather join them @bt_uk can you DM me with a schedule
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ForestKing Insolvency Group
(@ForestKingInsol) reported
@virginmedia No issues with @bt_uk 👌🏼
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Jack Guilt
(@GuiltJack) reported
@virginmedia Virgin… it’s you… not me… I think our relationship has come to an end and I might have to try new people… I’m sorry you had to find out this way… @bt_uk can u help me find out how to leave my relationship with virgin :(
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AJM 🔰
(@UnitedRed78) reported
@realgeedub1979 @bt_uk @keiranatharmony Virgin are having a bad day. BT have them too I switched from BT to Virgin due to downtime (multiple times everyday for 2 weeks) IMO customer service are equally as shocking.