BT (British Telecom) Outage Report in Bury St Edmunds, Suffolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Bury St Edmunds, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford, and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford
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Internet | 26 days ago |
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Bury St Edmunds
|
Internet | 1 month ago |
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Bury St Edmunds
|
Internet | 3 months ago |
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Thetford
|
Phone | 3 months ago |
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Bury St Edmunds
|
Phone | 4 months ago |
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Bury St Edmunds
|
Phone | 4 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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James bartlett (@Darkestfrost) reported from Haverhill, England@bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!
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Michael Crowther (@231064mc) reported from Combs, England@oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜
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Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England@bt_uk Keep getting told next version fixes it. It never does.
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Chloe Hipwood (@clowee) reported from Haverhill, EnglandFancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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James bartlett (@Darkestfrost) reported from Haverhill, England@bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.
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Lau (@LauKParker) reported from Thetford, England@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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James bartlett (@Darkestfrost) reported from Haverhill, England@bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol
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Paul (@paulhayward200) reported from Haverhill, England@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.
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James bartlett (@Darkestfrost) reported from Haverhill, England@bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!
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James bartlett (@Darkestfrost) reported from Haverhill, England@bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)
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James bartlett (@Darkestfrost) reported from Haverhill, England@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.
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Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
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Tyler Thurston (@Cameraman_Tye) reported from Dalham, England@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
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Paul (@paulhayward200) reported from Haverhill, England@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .
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Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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James bartlett (@Darkestfrost) reported from Haverhill, England@bt_uk Doesnt help in the slightest.
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James bartlett (@Darkestfrost) reported from Haverhill, England@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16
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Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SacuShi_II 🇬🇧🏴🏴🌈 (@SacuShi_II) reported@CWU @bt_uk staff are being threatened with HR, gross misconduct, and other offenses for expressing their dissatisfaction with BT CEO. Censorship, unable to post on internal comms if showing strike support or CWU graphics, and bans. All being used to undermine employee action.
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BlueArmy (@IAmBlueArmy) reported@btsportfootball @btsport The crowd audio Lecce v Inter is non existent. Need more mics or a mixing issue?
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K_Mas97 (@Mas79K) reported@adamsummerton @SerieA_EN @btsport Have a good season. And yes, there is no better place for Serie A than BT Sport even though we would usually get 8 Live games (and most of a 9th) because of the Saturday 3pm Blackout.
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danielle shires (@danni60p) reported@bt_uk Hi, is there a problem with BT internet? We haven’t had any service for about 5hours
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pepsigirl1234 (@pepsigirl12341) reported@bt_uk can you tell me if there is wi-fi problems in MK13, it won’t let me use the fault tracker.
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NubianQueenBee (@BeeNubian) reported@bt_uk Yes I am having issues
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Erin Harker (@erryberry32) reported@bt_uk I have a question @bt_uk why have my parents been without broadband since 18 July despite BT saying they are on to it. How will they be compensated for the cost of the service they haven't received, the mobile data charges they have incurred, streaming platforms they can't view
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Paul Anthony DEVALL (@anthonydevall50) reported@bt_uk As usual. BT Broadband slow. Trying to watch BT Sport 1... Buffering..Shite.
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Jane Tippett (@Janietip) reported from Camberwell, England@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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kim lockyer (@kimlockyer2) reported@bt_uk hi my bt email is not working is there an issue at the moment?