BT (British Telecom) Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Bury St Edmunds come from postal codes IP33.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Thetford and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
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| Thetford |
Wi-fi | |
| Haverhill |
Phone | |
| Bury St Edmunds |
Internet | |
| Thetford |
Internet | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Michael Crowther
(@231064mc) reported
from
Combs, England
@oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol
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Patricia Mills
(@Patriciammills) reported
from
Bury St. Edmunds, England
@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Doesnt help in the slightest.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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💧🐨🌳 💛 💙 😷 💛 💙
(@brazilianboy3) reported
@bt_uk BT is the worse possible internet provider in the UK, stay away from this company. They will let you hang in the end. If you don’t want to have a heart attack stay away from this company! I think not having internet will save your life, instead of going through hell with BT!
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💧🐨🌳 💛 💙 😷 💛 💙
(@brazilianboy3) reported
@Baconsarni1 @bt_uk Wow, I thought I was the only one having problems with BT. I regret signed up for BT, they disconnected my service without warning and promised to switch me to fiber, customer service is hopeless, I’ve been on the phone for days hours nothing changes, no one knows anything! 👎🏽👎🏽
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💜Me💜
(@GemzA87) reported
@bt_uk My service provider is useless and has had me on hold for hours today to tell me it could be my modem which it clearly isn’t if Bt open reach are getting reports of problems in the area can you confirm is BT having issues in Wirral
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Darren Evans 🏴🇮🇪
(@dazz20) reported
Footballers and pundits crying over cresswell getting sent off @btsportfootball @btsport #WHULYO #WHUOL in today’s football that’s always gonna happen he puts his hand on him and he goes down ,EVERY player does it ,doubt they say the same if it was the other way
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Heather Tweed
(@heathertweed) reported
@bt_uk We note @guardian consumer has a case over many months where customer was only listened to once Guardian had intervened. …
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Heather Tweed
(@heathertweed) reported
@bt_uk Thanks Theresa we’ve been through this process so many times DM’s & phone calls for hours on hold. ‘ your appointment is 100% booked’ in writing.. constant reassurances & BT priding itself in customer service… we just want a phone line attached & broadband now @KevFComicArtist
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💜Me💜
(@GemzA87) reported
@bt_uk Ok is the down detector map not correct then? As this shows lots of internet problems also others nearby have confirmed theirs is out my internet service provider is not open so as BT provide the wifi lines I’d assume yourselves would be able to elaborate on these issues
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Maitland '****' Kelly
(@kelly_maitland) reported
I appreciate the cost of living is going up, but it doesn't help when my broadband and landline bill @bt_uk goes up by £5.12 a month. It may not seem a lot, but as other things rise it starts to impact on the monthly finances. Time to change my package.
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E4 Hammer
(@rk2708) reported
Poor interview by #btsport with #DavidMoyes. Yes as a West Ham fan would be disappointed with the decisions by the ref but take a lesson from sky sports and get to the point and get the answers we want to here for the boss
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roco
(@roco595) reported
@Arayner9 @WestHam @btsport worst most biased coverage I’ve seen this season