BT (British Telecom) Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Bury St Edmunds come from postal codes IP33 and IP32.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Thetford |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Doesnt help in the slightest.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .
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Michael Crowther
(@231064mc) reported
from
Combs, England
@oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mo Ali K
(@MoAliK4) reported
@bt_uk Mans paying bills n you want me to lower it down?
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Freddie Ligertwood
(@dfaligertwood) reported
@bt_uk could you ask your developers to document the Digital Voice handshake? Given I currently have everything on a battery backup, an additional (up to) 18W is kind of worrying given recent issues with power cuts. I already have DECT/VOIP and have no need for the smart hub
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Alex (アレックス）
(@FantasticUser) reported
@bt_uk Okay. Will take up with ombudsman and cancel my BT and move to a different service. Thank you.
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Nicole Stephenson
(@NicoleS58205101) reported
@bt_uk I've been paying for a service for the last 2 years that I have not been receiving or subscribed too ! And now I have no WiFi connection for the last 48 hours loss of earnings paid over £600 more then I should of over 2 years and told I'd be refunded months ago ! WOW!
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Gill Dickinson
(@GillDickinson) reported
@bt_uk Want to find out how to sign up to broadband with you for a new-build property. I'm not currently a customer but online chat won't let me proceed unless I input a BT phone number.
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Alex (アレックス）
(@FantasticUser) reported
@bt_uk They said that the booking didn’t go through (this is now the second time!!). This is absolutely insane. We’re now being punished becuawe Bt messed up. They said I now can’t rebook at all for 24 hours and they have no idea when next booking is??? Can I speak to a senior complaint
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sarah lou
(@sarahlou24xxxxx) reported
@bt_uk can you help my dads broadband isn’t working correctly..nothing will load and when it does load it’s buffering,I can’t even load google on my phone ..yet blue light is on and advisor said no issues with connection
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Luke
(@lukemidaniii) reported
@bt_uk Do u need help with this ratio?
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Steve Parsons
(@ParaScience) reported
@bt_uk Any idea why the broadband speeds have dropped so badly in West Wales since this morning's internet outage?
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Hywel
(@unhappy675) reported
@XboxSupport @btsport the by sport app is telling me it needs updating but no update is available in the Microsoft store any help with this