BT (British Telecom) Outage Report in Bury St Edmunds, Suffolk, England
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The latest reports from users having issues in Bury St Edmunds come from postal codes IP32.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Thetford |
Phone | |
| Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Phone | |
| Bury St Edmunds |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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Tyler Thurston
(@Cameraman_Tye) reported
from
Dalham, England
@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
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Michael Crowther
(@231064mc) reported
from
Combs, England
@oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Doesnt help in the slightest.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16
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Patricia Mills
(@Patriciammills) reported
from
Bury St. Edmunds, England
@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty T
(@Scottdthorne) reported
@bt_uk Really annoyed with BT TV and the awful TV planner. Never updates so programs cut off too early and today it had a program taped for a completely wrong time and I’ve missed it. Never had any of these problems with Sky
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Grumpy Scotty
(@ScottyGrumpy) reported
Today we were "slammed" by the arseholes @TalkTalk . Basically taking over our telephone and broadband without consent. The arseholes @bt_uk let it happen and currently no TV or broadband. Also, now can't work from home. Why is UK customer service so utterly abysmal?
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Jamie Watts
(@jmewatts90) reported
I'm gonna have to cancel my @SkySports & @btsport subscriptions. Sick of VAR ruining my weekend. If I'm not in the ground it's just not worth it 🤮 #FuckVAR
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Natasha Cook
(@Tasha24lpool) reported
@evecong @bt_uk Yeah they conveniently do that a lot, for such a big company there service or lack of shall I say is shocking!!hope you get sorted soon X
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Mary Jones
(@jones22_mary) reported
@bt_uk Appreciate what you’re saying but it’s not just Openreach - BT Technical Support call handler has questions to answer, too! I’m “in Limbo” without incoming calls, BT Call Guardian etc but Mr. Openreach says he cant enter my premises as I’m CEV 😡 WTF??
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Tommy Wallbank
(@PirateFists) reported
@bt_uk @BTCare currently experiencing broadband outage in the Wandsworth area. Service updates states no issues. It's this correct?
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distant teacher
(@TeacherDistant) reported
@bt_uk at it again BT, months of internet problems and now not letting me access my BT app to run a speed test as once again my internet seems slow
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Alan Stevens
(@DJAlanStevens) reported
@bt_uk full fibre supposed to be active in my house on 30th November. 6th December and still no connection. Keep being promised will be live the next day.. complaints logged and then closed by you with still no resolution. WHEN are you going to fix the issue??
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Mary Jones
(@jones22_mary) reported
@bt_uk Thank you. I’m a BT customer but an angry one at present. Really not impressed that an engineer from BT Openreach can **** me off and tell me at the same time that it would be the same if I was a customer of another provider - they hold the power 😡
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Tony
(@Tonysmini) reported
@jones22_mary @bt_uk Mary, have you just changed providers? If so, it could be a number porting issue your provider can sort out. If not, dial 1572 from your home phone and then option 2, make sure “do not disturb” is switched off.