BT (British Telecom) Outage Report in Bury St Edmunds, Suffolk, England
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The latest reports from users having issues in Bury St Edmunds come from postal codes IP33 and IP32.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Wi-fi | |
| Thetford |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Thetford |
Internet | |
| Bury St Edmunds |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Doesnt help in the slightest.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol
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Patricia Mills
(@Patriciammills) reported
from
Bury St. Edmunds, England
@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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Michael Crowther
(@231064mc) reported
from
Combs, England
@oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tara
(@Gablesgreen134) reported
@bt_uk Well, surely it would have been beneficial to be told what the problem is before arriving to prepare? He had to wait a long time for another engineer to join him as clearly it’s a two man job. For a communication company it’s a bit ironic…
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Ludi Gomes
(@lunega3010) reported
@bt_uk Still having the same issue.
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FeeBee
(@FeeJBeee) reported
@bt_uk rubbish service before I’m even connected - seems you can’t put full fibre order through until existing landline disconnected - computer says no! Current supplier says that will disconnect broadband. Can’t have no broadband as work from home. Utterly useless!
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Owen Butterfield
(@smooyacs) reported
Again and again @virginmedia you seem to never surprise me. How can I work when your internet crashes 2-3x per week always as I’m streaming? Can you provide a better service please @bt_uk?
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J
(@jimrichardss) reported
Gonna stop watching football and cancel my @btsport,@SkySportsPL membership. Just boring now with VAR
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shezad yusaf
(@ShezadYusaf) reported
@bt_uk I have never dealt with such incompetent people in my life, I have been a customer with BT Business for 37 years work service ever
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Harv
(@H8rv) reported
@bt_uk Internet came back on Tuesday . Landline still doesn’t work. Was booked for engineer to come round yesterday between 1 and 6 to resolve. They never turned up. 👍
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TS
(@TSHawk_) reported
Good morning @bt_uk, Please could you provide an update to my DM's as I've now had two missed appointments where Openreach never showed up to my address. I was supposed to have FTTP a month ago. Thank you.
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Gregor Munro
(@gregormunro) reported
@bt_uk So a 78 year old on their own with no means of comms (no mobile or internet and now no phone) has to go without a landline for over a week. Let’s hope he doesn’t need to call a doctor etc!? Your online chat colleague said on Monday it would be fixed Tuesday. Poor service imo.
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temnilica
(@temnilica) reported
@bt_uk Want to set up a new broadband account with BT? Me too! It has taken them >>>22 days<<< to activate my broadband and I still don't have internet. I have spent countless hours at this point with tech support on chat and phone with no effect.