BT (British Telecom) Outage Report in Bury St Edmunds, Suffolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Haverhill, Thetford and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
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| Thetford |
Phone | |
| Thetford |
Internet | |
| Thetford |
Wi-fi | |
| Thetford |
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| Bury St Edmunds |
Community Discussion
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BT (British Telecom) Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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Patricia Mills
(@Patriciammills) reported
from
Bury St. Edmunds, England
@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .
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Tyler Thurston
(@Cameraman_Tye) reported
from
Dalham, England
@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Michael Crowther
(@231064mc) reported
from
Combs, England
@oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!
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Paul
(@paulhayward200) reported
from
Haverhill, England
@bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk Doesnt help in the slightest.
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James bartlett
(@Darkestfrost) reported
from
Haverhill, England
@bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Enchant
(@xlEnchant) reported
@bt_uk This is pure lies, I get 11 downloads at times and I’m expected 70+. I’ve even called you guys up and I gotta wait for April to upgrade to an higher internet as that’s my only option you guys are the worse internet provider hands down.
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Miss Wishart
(@cwishageo) reported
@bt_uk @Duffcakes87 Mine is down too in G31 but your website says there’s no issue 🤔
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Peakay
(@peaks66) reported
@bt_uk G31 postcode internet’s gone down can you please advise?
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Geri Gallacher
(@gerigallacher) reported
@bt_uk internet issues in Glasgow G31 area. Internet down since 10pm!
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Deanzo
(@deanzo21) reported
@bt_uk hi, my internet has been down since last night, postcode g32, I work from home so this will be a major issue? Can you update
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Stephen Curry 💙
(@StephenCurry11) reported
@btsport @mrjakehumphrey it’s got nothing to do with Bruce being an ex mackem. He has the worst record in premier langue history.
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Anhar miah
(@anharmiah25) reported
@jjenas8 in commentary and there’s actually more excitement at a funeral than listening to this guy commentate. @btsport please do the world of football a favour and get rid of this clown and never get him out in commentary again #btsport #premierleague
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Emma Walton
(@Operazzi) reported
@bt_uk please can you confirm whether the major Glasgow issue will be resolved before work starts today? I’m starting in a new role and I’m nervous enough without a complete lack of service. BT are my provider. Thanks.
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blackcomputergeek
(@blackcomputerg1) reported
@btbusinesscare My reference number is in the original tweet, I am not going through the chore of sending details again and again, what was the point of me raising the original complaint, I’ve followed your procedure and you’ve done nothing
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The Mags
(@TheNUFCMags) reported
Pretty sure if we were sitting comfortably in the top half of the premier league we wouldn't have an issue with Steve Bruce. All we want is success and we a million miles away from that at the min. #BTSport #NUFC