BT (British Telecom)

BT (British Telecom) Outage Report in Bury St Edmunds, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP33.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bury St Edmunds, Suffolk, England 12/23/2024 09:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Haverhill, Bury St Edmunds and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaverhill Phone
United KingdomBury St Edmunds Internet
United KingdomThetford Internet
United KingdomThetford Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Only issue is that the new xbox console streaming requires a minimum of 4.8mbs upload speed. I cannot use the service with the speed a currently have. Is very annoying. My internet is going to start hindering my tech going forward.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hey there. Have spoken before to yourselves about my poor upload speeds and you say you cant do anything. But from speaking to an ex engineer of yours, I have been told thats totally false and that a few easy things that you can do. Very disappointed. Tut tut.

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • Cameraman_Tye Tyler Thurston (@Cameraman_Tye) reported from Dalham, England

    @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Doesnt help in the slightest.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Also. If my contract renewed 2019. That is this year. Not 2014 like first stated. Really seems that bt cant get there numbers correct. As you can see I've been a loyal customer for many many years. Seems like honouring sales pitches doesnt come easy for you guys. Lol

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk No full drops but speed was pitiful last night. So much so that my entertainment was stuttering and buffering. So either your test equipment is faulty or lying to you. If I hadnt had a problem I wouldn't be having this conversation!!

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk In fact. I'm sure your adverts state that its GUARANTEED never to happen!!

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk Ethernet. It's happened on multiple occasions. Look. As long as I can use without buffering and quality drops to streaming etc I'm a very content customer. When buffering happens in 2019 there is something amiss. 5mb is crazy slow for "super fast fiber" ;)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    @bt_uk The new email system is shoddy and does not perform as well as the previous system but it is functional. My complaint, as your colleagues well know, is the fact your guys screwed it up and took three months to fix it.

  • plsimps Paula Simps 💙 🥀🦇🇵🇸 (@plsimps) reported

    @bt_uk My name is Paula and I get angry every time i see that patronising advert! I used to have BT and it was really expensive. I moved to Talk Talk at a third of the price and have been working at home since last March with no broadband issues.

  • SparksNeon2020 Neonsparks2020 (@SparksNeon2020) reported

    @bt_uk It's not good enough! I'm sick of this ****. Time to start reviews on as many places as I can about this awful service

  • OneTakeJack JACK (@OneTakeJack) reported

    @firefly233 @bt_uk To upload any work I'd have to go to someone else's house. It's absolute garbage and they are all con artists. Scamming the country and getting away with it, they deserve to be exposed

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    @bt_uk My issue is that your guys created the fault and took three months to fix plus hours of my time.

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    BT have migrated their email service from Yahoo. It's been a mess ever since. Limited functionality on webmail and the spam is flooding through. Awful. @bt_uk #bt

  • cathdavison1 cath davison (@cathdavison1) reported

    @bt_uk The messages say I can claim it now, it is then sent up to 14 days after the service is up and running. It says there is a time limit on claiming it.

  • Craig10257858 Wulfen (@Craig10257858) reported

    @bt_uk Still no service what do you expect over the Easter weekend?!

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    @bt_uk Make sure my complaint (rather than the fault report) is addressed and responded to.

  • paulvaughanpro Paul Vaughan (@paulvaughanpro) reported

    Unbelievably poor service from @btbusinesscare . Had a phone line fault @ardglassproshop which was to be fixed last Thursday. Engineer eventually arrives Saturday and leaves after an hour with phone line still not fixed and breaks the internet and WiFi while he was at it. #AWFUL