BT (British Telecom)

BT (British Telecom) Outage Report in Bury St. Edmunds, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bury St. Edmunds, Suffolk, England 03/16/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Thetford and Bury St Edmunds.

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City Problem Type Report Time
United KingdomThetford Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomStowmarket Internet
United KingdomThetford Phone
United KingdomBury St Edmunds Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlosW Karl Wardlaw (@KarlosW) reported

    @bt_uk was getting no signal on any channels, have tried retuning channels and a factory reset on the box to have no BBC channels. Nothing on your help pages about this. What should I do?

  • Laura_Stevens1 Laura Stevens (@Laura_Stevens1) reported

    @OpenreachHelp @bt_uk @EdwardJDavey Caveat- we have been provided mini hubs with a download speed of less than 10mbps and an upload speed of 0.9mbps which won't even let us work on Zoom or upload files. This is not a solution. We need the internet that we signed our contract for. 56 days without and counting...

  • Le0NaRD0w L$°N4RD0 (@Le0NaRD0w) reported

    @bt_uk Why, after lord only knows how many activation promise dates from bt am I still waiting for my Internet, 56 days after ordering and 42 days waiting. 12 hours of phone calls all from myself calling because noone will contact me. Honestly awful service. @OpenreachHelp @Ofcom

  • martinrich43 Martin Rich (@martinrich43) reported

    @bt_uk Own number landline number is 01443 22542 right when i phone i'm getting my next door phone 01443 24432 Right what gone wrong - right i had no calls since thursday - i call this a problem right - i need the line for hospital contract - come fix it

  • holyellis ellis (@holyellis) reported

    @bt_uk That's actually the issue ironically

  • Caz11red Caz 'Christmas is Here' Roberts (@Caz11red) reported from Barmouth, Wales

    @bt_uk email address is not received any - have checked settings and these look correct. Please can you help, thanks

  • JamesFinn99 James Finn (@JamesFinn99) reported

    @bt_uk Changing emails over on IPad, is the servers down as I cannot access it?

  • pvelija Dr. Philippa Velija (@pvelija) reported

    No internet since yesterday lunchtime @bt_uk and no resolution. Caused by works carried out by BT yesterday down the road. Won't be fixed until Thursday - poor service when working at home

  • raider1984 Rachael Hughes (@raider1984) reported

    @bt_uk my internet keeps connecting ( being on blue) and then disconnecting or having no signal (pink). Is this a national thing ? #nointernet #help #bt

  • Darrensailes Darren Sailes (@Darrensailes) reported

    @bt_uk Hello Im waiting activation but have Q about the phone side. I joined over the phone but found looking on ur site that the phone plugs in2 modem & mine might not work? & u offer 1 that does? nothing was said about this so im not 100% sure. Can u help me please im confused