BT (British Telecom)

BT (British Telecom) Outage Report in Bury St. Edmunds, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bury St. Edmunds, Suffolk, England 12/24/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Haverhill and Thetford.

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City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Wi-fi
United KingdomHaverhill Internet
United KingdomThetford Phone
United KingdomBury St Edmunds Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ammanno05 DOB JNR 🇺🇦 (@ammanno05) reported

    @bt_uk Thank you.. I will only cancel if i cant have the special offers available to other Now tv customers - dont see why I should miss out and pay more just because I am with BT

  • lucylu154 Lucy Harris (@lucylu154) reported

    @bt_uk 3 rd engineer of the week cancelled for an issue that’s been going on 2 years. Terrible service 🤬

  • redsando6 Big Fella (@redsando6) reported

    @btsport please get that female so call presenter off the pitch, she is awful

  • R_Elliotttt Rob (@R_Elliotttt) reported

    @bt_uk. Absolutely appalling service. All because I moved home. Now no one can seem to get my services sorted. I’ll call you back. Never got the call back. I call again, we need to cancel the order to replace the order I’ll call you back. No call back. Absolute ****!

  • PickardFran Fran pickard (@PickardFran) reported

    @bt_uk Looking into it, but have been told this so many times by BT. Customer service’s this morning they cannot do anything as it has taken over 30 days. Awful way to treat elderly loyal customers. I will escalate to OFFCOM Monday morning

  • TailorWellers George Archibald new⚒ (@TailorWellers) reported

    @bt_uk No point. BT sent out an engineer yesterday who didn't have the skillset so they closed the case. I reopened it and they've booked to come back on the 2nd. Leaving BT ASAP. Cost me over £250 and offered £26 in compensation. Horrible for a multi billion £ corporation.

  • AJG82 Andrew George (@AJG82) reported

    Again @btsportmotogp @btsport no free practice on sky glass as it’s on BT Sport 5. What am I paying for really? If this happens again I will just cancel my package and subscribe to the @MotoGP video package. Treated like a council estate sport and airing a talk show on Bt…

  • AManCalledLee Lee Jenkins (@AManCalledLee) reported

    @bt_uk hello can you tell me if you are having server problems my emails aren’t coming through and when I go on line to check it won’t let me in and then when I try to rest my password in case that’s not working either??

  • WorldlineUK_DD Kev Jones (@WorldlineUK_DD) reported

    @bt_uk @BTCare - pretty poor customer I must say. You disconnect my broadband and phone due an change implemented incorrectly and then tell me it will be six days to fix. How can this be ? And send me text everyday to say it is fixed when it clearly is not !!

  • Togs100 Paul Teague (@Togs100) reported

    @btsportrugby is the mascot ok after the poor lad was dragged to the floor entering the pitch #sharksversusmunster #championsrugby @btsport