BT (British Telecom) Outage Report in Bury St. Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Stowmarket, Bury St Edmunds, Thetford and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Stowmarket |
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| Bury St Edmunds |
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| Stowmarket |
Internet | |
| Thetford |
Wi-fi | |
| Stowmarket |
Wi-fi | |
| Stowmarket |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Daniel Witter
(@DanielWitter6) reported
from
Stowmarket, England
@bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????
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Kial
(@KJL1719) reported
from
Stowmarket, England
@SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!
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Sarah Merritt
(@Sareyware) reported
from
Stowmarket, England
@markhendy @bt_uk @BritishTelecom Alas on the new build estate, they are the only service provider….
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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Michael Crowther
(@231064mc) reported
from
Combs, England
@oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜
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Patricia Mills
(@Patriciammills) reported
from
Bury St. Edmunds, England
@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
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Tyler Thurston
(@Cameraman_Tye) reported
from
Dalham, England
@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Tarrant
(@LisaTarrant1) reported
@bt_uk Yes it’s been a week now and still not working. I am presuming compensation will be paid. I will call BT again
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Luis Melo
(@luismelo78) reported
Guess the experience #CX I had when I cancelled my @bt_uk this week? Yes, an awful one🤬 One thinks he's going to be ok because contract ends in 10 days But one is always surprised by small-print-terms + hidden charges Dare challenge it, and you get threaten with more charges
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Craig Liam Jones
(@CraigLiamJones) reported
@dpcoverdale @chris_sutton73 Michael Owen showing everyone once again why he is one of the worst pundits in TV history. Get rid of him @btsport
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Jax
(@JackieWhates) reported
@bt_uk how can you provide such a bad service and this be acceptable?? Ive had two different dates for a repair and stayed at home yet STILL nobody turns up
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Alan W
(@AlanW90446430) reported
@bt_uk why is my broadband so slow every day now ?????? Carninny area Ballymena ????
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Alan Beare 🇨🇺✊🇵🇸
(@AJMB75) reported
@bt_uk This wasn't as a result of storm damage but after a power outage.
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Rick Maiden
(@RikMaiden) reported
@bt_uk No problem, how do I pvt message
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Ash
(@AshboDev) reported
Can someone confirm if @bt_uk are shutting down ADSL for business in 2024 or whenever it is? Thx!
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Stephen McPherson
(@RunJumpSlipFall) reported
@bt_uk for the past week I've been suffering prank calls. Calling your nuisance help repeatedly and not getting through. I need to talk to some urgently. Help please
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Rick Maiden
(@RikMaiden) reported
So much for customer service and taking care of existing customers. Nick and then manager Lynne @BTCare tell me that after 14 years(this time) it is NOT POSSIBLE to alter my contract, which would save me £22 p/m, £70 voucher, new phone. AVOID BT!!!!