BT (British Telecom)

BT (British Telecom) Outage Report in Bury St. Edmunds, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bury St. Edmunds, Suffolk, England 10/03/2025 06:55

October 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomThetford Internet
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SpursGazz Gareth Parfitt (@SpursGazz) reported

    @SkyHelpTeam @bt_uk very disappointed how an engineer can attend site to fix issues and then within half hour of them leaving the issue has got worse. Not good customer service or a good experience at all. Cant speak to anyone as all automated #poorcustomerservice #vulnerable

  • northernsoul03 Daniel (@northernsoul03) reported

    Hi @EE absolutely no comment from Apple as you can see. I am paying you for a service that doesn’t work. You told me the customer to contact Apple who supply you with these Apple TV devices. @bt_uk don’t reply either. Doesn’t customer service not exist?

  • goodman_pamela Pamela Goodman (@goodman_pamela) reported

    @bt_uk CAN SOMEONE FROM BT SHOW A DECENT LEVEL OF CUSTOMER SERVICE PLEASE. IT IS A SHAMBLES TO BE WITHOUT BROADBAND FOR 3 WEEKS WITH NO EXPLANATION WHY

  • SAMBeastDavid David Foxen (@SAMBeastDavid) reported

    @bt_uk any issues in the Hertford region? Internet keeps dropping in and out every few minutes.

  • mags6305 mags (@mags6305) reported

    @bt_uk This is more than usual customer service fallen short issue, this is failure of H&S duty

  • stephenbowes Stephen (@stephenbowes) reported

    I feel like @leoie here but... @bt_uk are the worst broadband provider. They are forcing me to sign a new 2 year contract after I moved flat in order to get a good connection.

  • bramblesong Kev (@bramblesong) reported

    @bt_uk So having had the equipment despatched I’ve just received an SMS saying the installation now will NOT be going ahead? Is that true? When is it going to be rescheduled for? What happens to my existing Sky service, will that continue or have you already told them to disconnect?

  • nannyf Fiona (@nannyf) reported

    @bt_uk I am@thinking of changing my telephone/broadband to you but I see that on connection day someone has to be at home according to the website. We work all week and only home at weekends but no Saturday appointments available. Please help

  • NickBradshaw_UK Nick Bradshaw (@NickBradshaw_UK) reported

    @SkyHelpTeam Your WiFi is so slow and keeps disconnecting. I pay for broadband boost which is still no good. I left @BTCare which worked great. I joined your Sky broadband in November can I leave without penalty or am I stuck with your crap for 18 months?

  • GraCarr Graham Carr (@GraCarr) reported

    @bt_uk Sadly my rural BT broadband is 5 down & 1 up so no amount reliable WiFi is going to change that