Is BT (British Telecom) having an outage in Bury St. Edmunds, Suffolk, England?

@BTCare Still not working...

Nigel Spackman making jokes about disabled people on @btsport. Very Poor!

@BTCare So BT, I was told all repairs should've been finished and my service restored by 5pm at the latest by 5pm yesterday. So why is it not and why haven't I been contacted and advised of the situation? #ShoddyCustomerService #BtWoes #BT

@BTCare Sadly not. Furthermore courtesy of the engineer I've found out that I'm not connected to fibre broadband but exchange only copper wire. Having had fibre for the 2 plus years I presume I'll be due a refund for the service I've never had? #BT #PhoneWoes

@SkyUK You are quite correct. @BTCare customer service was shockingly quite indifferent to the problem. Just spent a further 35 minutes of my life conversing with a vacuous assistant only to get no further forward. The end of landline communication is not far away... #ShoddyBT

@BTCare The problem yesterday was that I couldn't access BT Sport using my YouView box. Today has brought some fresh issues. Are you suggesting that when my internet/phone service is restored that my BTSport will work?

@BTCare Not good enough. Time to leave. BT need to act swifter. I pay good money for a service and expect better response than these hardly committed vague promises.

@BTCare Thanks for the reply this doesn’t open a webchat or anything and says I need to call to discuss the complaint is this right ? I have just been on the phone to be told they can’t help and another team has to contact me but I always get the same text message which isn’t any help

@TheAxAndSmash @btsport Can’t agree with you more. Had a nightmare when we moved house a couple of months back with them massively over charging me, took forever to get through. No one took any ownership, appalling customer service

@BTGroup @bt_uk @BTCare I raised a complaint almost 6 months ago and my problem has still not been fully solved. I am appalled and thoroughly disgusted with your service and will never be switching providers to you again! It has proved to be the most difficult process I have

@BTCare had my fibre modem installed yesterday, hub turned up today and broadband not working, been on the phone an hour and put through to the wrong department every time. Can you assist?!

@reme22 @btsport @ufc I hate having to watch through an app or online hopefully they will get a Sky channel or I will get an Xbox One otherwise it's a fucking head fuck

@BossGooner @SkyUK @SkySports @btsport Like wise was thinking same but mine was a slightly more controversial reason, so keeping my gob shut for now... But definitely not paying more for Premier crap.

@ITVBoxing @ITV is on a par with @btsport = shocking. Commentary is awful 😂 who's the melt that commentated on the boxing all night that said "Chris DeGale" haha...hopefully get better commentators after my 20 quid contribution

@NiceOneDakes @btsport Poor guy

@NiceOneDakes @btsport He would have had to so something incredibly bad to have ended up in Robbie Savage's company

@GraemeKelly1 @btsport @SamanthaQuek @HoareMikey Hahaha he’s not bad at the old short corners!!! Sam might even know him.

@btsport im afraid i have to complain that the signal is appalling. My tv screen is showing a mish mash of pixels only and I can't watch what I am paying for. Happens too often for my liking. All other channels are perfect quality apart from all of the btsport channels.

Big Bad @JohnHartson10 telling it how it is in the @btsport studio tonight. Never let it be said that this man is not a @CelticFC legend. Him and big @chris_sutton73 should take over in the 11 in a row season 👍🍀🧐

Why’s John hartson on the panel @btsportscore @btsport @mrjakehumphrey man talks out his arse. “City don’t have enough depth” **** off

@georgiebingham @btsport Exactly right @georgiebingham Look at the Otamendi incident only this week. Let’s hope they get it right at Wembley tomorrow. #comeonciteh

@btsportfootball I hate @ManCity but that was NEVER a penalty against @s04_en . Refs like this guy on the show who've never kicked a ball before is everything wrong with the game! Ex footballers need to go be refs or ref advisors IMO #btsport

@mrjakehumphrey @btsport The worst is yet to come when our best players leave because the manager hasn’t a clue.