BT (British Telecom)

BT (British Telecom) Outage Report in Bury St. Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bury St. Edmunds, Suffolk, England 11/05/2024 04:20

November 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Thetford and Stowmarket.

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City Problem Type Report Time
United KingdomBury St Edmunds Wi-fi
United KingdomThetford Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomStowmarket Phone
United KingdomThetford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markanthony0501 mark a. (@markanthony0501) reported

    @haz_afc @England @bt_uk England were crap.

  • deore74 jonathan latham (@deore74) reported

    @bt_uk Ive an issue with the app ease of use not being on par with what we have now in the form of sky mini hd boxe...walk in the room turn on flick through....with this im guessing its use the tv remote...select the app...log in...just cant see an app easy to use for e.g....nana

  • cwillplum cXRPlum (@cwillplum) reported

    @England @bt_uk They were all ****

  • Sk1ppy76 D🇦🇺 (@Sk1ppy76) reported

    @bt_uk Compliance, I sent you the complaint ref number. You're just wasting my time like I said in my initial tweet. Either deal with it or don't. You won't sort it anyway as it's already gone to the ombudsman and your executive complaints team. All just out for yourself.

  • Kri86584949 Kri (@Kri86584949) reported

    @bt_uk SCAMMERS, PLEASE STAY AWAY FROM THIS FRAUD SCAMMERS COMPANY! WE CLOSED OUR ACCOUNT 2 YEARS AGo, 2 MONTHS LATER RECEIVED A NEW BILL WITH THREAT to pay , CONTACTED AGAIN- BT CUSTOMER SERVICED SAID NO ONE EVER CONTACTED THEM TO CLOSE THE ACCOUNT, BIGGEST SCAMMERS !!!cost extra £1600

  • Sk1ppy76 D🇦🇺 (@Sk1ppy76) reported

    @bt_uk Okay so I raised a complaint on the 11th Feb, it went to your executive complaints team and the ombudsman. BT kept resolving the complaint and consolidating the new ones and made it look like it was created on the 27th March affectively stealing a month and a half of compensation

  • Josh0logy Josh (@Josh0logy) reported

    @spenaldo73 @bt_uk Used to have them and they were ****. Think it's so area dependent isn't it.

  • deore74 jonathan latham (@deore74) reported

    @bt_uk Totally agree but it doesnt help me as i have to decide by 12th june...

  • neilribennett Neil Bennett (@neilribennett) reported

    What's going on @bt_uk Order GBT2295WW5 placed 18 February for broadband and still not installed. Call centre calls every 2 weeks to say ‘still no update’ and be in touch in 48 hours - that call never happens. Mangers have called and also never follow up. #badcustomerservice

  • Sk1ppy76 D🇦🇺 (@Sk1ppy76) reported

    @bt_uk This is the February complaint ref. VOL013-656947379460 so there's no denying it.