BT (British Telecom) outages and service status in Bury St. Edmunds, England

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St. Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bury St. Edmunds, England

The most recent BT (British Telecom) outage reports came from the following cities: Stowmarket, and Bury St Edmunds.

City	Problem Type	Report Time
Stowmarket	Internet	3 days ago
Bury St Edmunds	Wi-fi	5 days ago
Stowmarket	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

• 
  Lau (@LauKParker) reported 54 seconds ago from Thetford, England

  @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

• 
  Stephen Woolston (@Woollers) reported 6 minutes ago from Bury St. Edmunds, England

  @bt_uk Keep getting told next version fixes it. It never does.

• 
  DANYE WEST (@dangmcguinness) reported 9 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

• 
  Michael Crowther (@231064mc) reported 13 minutes ago from Combs, England

  @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

• 
  Tyler Thurston (@Cameraman_Tye) reported 17 minutes ago from Dalham, England

  @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

• 
  Stephen Woolston (@Woollers) reported 24 minutes ago from Bury St. Edmunds, England

  @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

• 
  Patricia Mills (@Patriciammills) reported 27 minutes ago from Bury St. Edmunds, England

  @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

• 
  Sarah Merritt (@Sareyware) reported 30 minutes ago from Stowmarket, England

  @markhendy @bt_uk @BritishTelecom Alas on the new build estate, they are the only service provider….

• 
  The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported 43 minutes ago from Mildenhall, England

  @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

• 
  Stephen Woolston (@Woollers) reported 45 minutes ago from Bury St. Edmunds, England

  @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

• 
  Stephen Woolston (@Woollers) reported 45 minutes ago from Bury St. Edmunds, England

  @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

• 
  Kial (@KJL1719) reported 53 minutes ago from Stowmarket, England

  @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

• 
  Daniel Witter (@DanielWitter6) reported 53 minutes ago from Stowmarket, England

  @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

• 
  DANYE WEST (@dangmcguinness) reported 58 minutes ago from Mildenhall, England

  I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mr_tjc) reported 4 minutes ago

  @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.

• 
  Jon Barnes (@jonbarnes10) reported 4 minutes ago

  @bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service

• 
  MatCo (@btcmateus) reported 8 minutes ago

  @bt_uk @danprofit21 Internet is down again! CR8 2JA

• 
  Robin Cornelius (@robincornelius) reported 8 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  GerryC🏇🏾 (@Epsom1780) reported 10 minutes ago

  @bt_uk Into day 9 now of no internet and no news after damage to cables on site here in Church Crookham! Our service providers give us no updates! When can we at least hear some updates! This is just getting extremely silly! We now think Openreach don’t know how to fix it! 😑

• 
  Jess Sanderson (@VSKisser) reported 13 minutes ago

  @bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - I’ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!

• 
  Paul Nichol (@peeblesrunner) reported 14 minutes ago

  @bt_uk I need to speak to someone about my mums phone and internet being down. She is an elderly vulnerable customer living alone rurally. Please give me a number I can call as it’s impossible to navigate your IVR.

• 
  Robin Shaw (@RSh234) reported 14 minutes ago

  @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

• 
  Even The Stars Music (@eventhestarsuk) reported 18 minutes ago

  @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

• 
  Warren Peters (@wizza_wozza) reported 18 minutes ago

  @bt_uk Why can’t you @bt_uk send an engineer out to sort it out? Surely if you’re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?