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BT (British Telecom)

BT (British Telecom) Outage Report in Bury St. Edmunds, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St. Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Bury St. Edmunds, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, and Thetford.

CityProblem TypeReport Time
Bury St Edmunds Internet 1 day ago
Thetford Internet 30 days ago
Bury St Edmunds Internet 2 months ago
Bury St Edmunds Internet 3 months ago
Stowmarket Internet 3 months ago
Thetford Phone 3 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • dangmcguinness
    DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • Woollers
    Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • 231064mc
    Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • Woollers
    Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • Patriciammills
    Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • KJL1719
    Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • TheWobblyGamer
    The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • Woollers
    Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • LauKParker
    Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • dangmcguinness
    DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • Woollers
    Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • DanielWitter6
    Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HalloranAideen
    Aideen O'Halloran (@HalloranAideen) reported

    @bt_uk My broadband router is not working despite attempts to reboot/reconnect/return to default setting (no lights) which means that my Wi-Fi dependent landline is also not working and it is not possible to register my fault via website or call anyone. Please advise on how to resolve.

  • JuFitJuJu
    Julian (@JuFitJuJu) reported

    @bt_uk As I said to your rep on the phone if I want to watch a fight I tend to go for PPV and not Box Nation, kids ar e grown up so don’t watch all that and so on……nothing can change my mind that it’s a very poor set up compared to other options

  • declmah
    declmah (@declmah) reported

    @btsport #BREMUN can you ask Brentford manager if he told the groundsmen not to cut the grass the ball just seems to slow down all the time when United players are passing the ball

  • kr11merc
    RedManc (@kr11merc) reported

    @StephenConlon7 @btsport Yep! But why? I often check what they have to say v the game and it’s so biased towards Utd! Thinking of putting in a complaint for false reporting!

  • LPodengo
    Lola Podengo (@LPodengo) reported

    So we were rubbish in the first half but excellent in the 2nd. And @btsport and @mrjakehumphrey decide to focus almost entirely on United’s poor 1st half. No other club is treated like this in the media. #MUFC

  • Doll_Parts85
    DollParts (@Doll_Parts85) reported

    @bt_uk I’ve been trying for over a week to sort our broadband for our new build but your system still says it’s updating so can’t show me any deals. I’ve spoken to you and you said the line isn’t live. I’ve been told it is. Help

  • cbclark71
    chris clark (@cbclark71) reported

    @btsport we have BT sport which in my wife's name but every time I try to watch a game on the app or web all i get is logging on issues with both sets of login details. Can you for gods sake create a app that is easy to login in to and doesn't just keep giving constant errors

  • rhycecopley1
    rhyce copley (@rhycecopley1) reported

    @btsport WHY DO I PAY TO HAVE THREE SCREENS WHEN YOU CONSTANTLY KICK OFF ANY SCREEN WHEN ONLY ONE IS OPEN. Paying 20 quid a month for this ****

  • JohnMerrett70
    Johnrockerldn (@JohnMerrett70) reported

    @bt_uk the new digital phoneline is crap, since we have connected to it our broadband is on and off al the time, not that we got told to connect it we only done that when people were telling us we was not answering the phone. had to disconnect to stay online.

  • One7TOut
    One7TOut (@One7TOut) reported

    Speed issues are still ongoing, have been since November, another engineer booked but can't start until Monday which is unacceptable; I have completely lost all patience with this now. Complaint open with @bt_uk, complaint open with @OpenreachHelp not that I'm expecting it to