BT (British Telecom)

BT (British Telecom) Outage Report in Bury St. Edmunds, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bury St. Edmunds, Suffolk, England 10/25/2025 04:25

October 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Wi-fi
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomThetford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Catheri00331975 Lplateartist (@Catheri00331975) reported

    @bt_uk Ok BT so how come the Priority Fault Repair leaflet containing the form PHME 83925 to is not available online and furthermore the BT people on the phone when I ring 0800 800 150 as instructed on your own website have never heard of it? Let alone can send it.

  • XplicitRyderr WiFi Thief (@XplicitRyderr) reported

    @bt_uk My internet has been down since late last night, BA21 area. Any info or anything to sort this would be great, hub is blue but no internet through ANY devices

  • phmrj18 Ped Row (@phmrj18) reported

    @btsport @btsportfootball can someone pass @GlennHoddle his glasses, never a cross no deflection. If Glenn has his glasses then his judgement needs to be questioned (and not for the 1st time)

  • leopaula leopaula (@leopaula) reported

    @bt_uk Still waiting for my ‘free post bag’ to send back the WiFi equipment I eventually managed to collect from the wrong sorting office I didn’t ask it to be sent to? Thoughts? And I better not be charged for services? Ya feel me? Thanks, I work in customer service, you guys rock 👍

  • I_amaDerek Derek (@I_amaDerek) reported

    @bt_uk @binaryape none of which, addresses the issue of the poor service you are currently failing to fix for this paying customer.

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk Fix my phone line #worstservice

  • Joseph17086339 Joseph (@Joseph17086339) reported

    @SketchLisa @bt_uk Go to EE. I left BT for the same reason, the first thing they say when you phone them with a problem is " if the fault is found in your property then you will have to pay. EE are absolutely brilliant, they are very prompt and keen to sort out any problems. An excellent company.

  • waynefearn Wayne Fearn (@waynefearn) reported

    @BTCare 72 hrs of repeated broadband drop outs in south wales. Haven't had this issue for years. What's going on?

  • drmatthewhardy Matthew Hardy (@drmatthewhardy) reported

    And the problem all along? @EE's sim card setup process hadn't overwritten the file with data connection settings that @bt_uk's sim had installed. Simply deleting the file sorted the problem.

  • PrimumSequitur Primum non sequitur 🔴 (@PrimumSequitur) reported

    @bt_uk no internet still; your mini-hub is awful. I cannot believe the way you have handled this scenario. Loyal & elderly customers mean nothing to you!