BT (British Telecom) Outage Report in Bury St. Edmunds, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Wi-fi | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Thetford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Daniel Witter
(@DanielWitter6) reported
from
Stowmarket, England
@bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????
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Kial
(@KJL1719) reported
from
Stowmarket, England
@SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Michael Crowther
(@231064mc) reported
from
Combs, England
@oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lplateartist
(@Catheri00331975) reported
@bt_uk Ok BT so how come the Priority Fault Repair leaflet containing the form PHME 83925 to is not available online and furthermore the BT people on the phone when I ring 0800 800 150 as instructed on your own website have never heard of it? Let alone can send it.
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WiFi Thief
(@XplicitRyderr) reported
@bt_uk My internet has been down since late last night, BA21 area. Any info or anything to sort this would be great, hub is blue but no internet through ANY devices
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Ped Row
(@phmrj18) reported
@btsport @btsportfootball can someone pass @GlennHoddle his glasses, never a cross no deflection. If Glenn has his glasses then his judgement needs to be questioned (and not for the 1st time)
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leopaula
(@leopaula) reported
@bt_uk Still waiting for my ‘free post bag’ to send back the WiFi equipment I eventually managed to collect from the wrong sorting office I didn’t ask it to be sent to? Thoughts? And I better not be charged for services? Ya feel me? Thanks, I work in customer service, you guys rock 👍
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Derek
(@I_amaDerek) reported
@bt_uk @binaryape none of which, addresses the issue of the poor service you are currently failing to fix for this paying customer.
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk Fix my phone line #worstservice
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Joseph
(@Joseph17086339) reported
@SketchLisa @bt_uk Go to EE. I left BT for the same reason, the first thing they say when you phone them with a problem is " if the fault is found in your property then you will have to pay. EE are absolutely brilliant, they are very prompt and keen to sort out any problems. An excellent company.
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Wayne Fearn
(@waynefearn) reported
@BTCare 72 hrs of repeated broadband drop outs in south wales. Haven't had this issue for years. What's going on?
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Matthew Hardy
(@drmatthewhardy) reported
And the problem all along? @EE's sim card setup process hadn't overwritten the file with data connection settings that @bt_uk's sim had installed. Simply deleting the file sorted the problem.
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Primum non sequitur 🔴
(@PrimumSequitur) reported
@bt_uk no internet still; your mini-hub is awful. I cannot believe the way you have handled this scenario. Loyal & elderly customers mean nothing to you!