BT (British Telecom)

BT (British Telecom) Outage Report in Stowmarket, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stowmarket, Suffolk, England 08/11/2025 03:35

August 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stowmarket, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich, Sudbury and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Wi-fi
United KingdomIpswich Phone
United KingdomIpswich Phone
United KingdomIpswich Phone
United KingdomIpswich Internet
United KingdomSudbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zcwm Zac W-M MSc RN (@zcwm) reported

    @alisonleary1 @bt_uk @OpenreachHelp Most broadband is through Openreach/BT Wholesale, I ended up leaving them after a 3 month outage but ended up returning. If you can get real cable then that is an alternative, but effectively it is a duopoly.

  • kit_hawkins Kit Hawkins (@kit_hawkins) reported

    @R_lelong @btsport @premrugby what problem are you having?

  • ijclark ijc (@ijclark) reported

    @bt_uk hi. Last few days we find we barely get a signal on BBC1 HD through to 5HD. All the BT HD sport channels are fine, all the standard definition channels are fine. Any ideas? Thanks.

  • CyanityFame CyanityFame (@CyanityFame) reported

    @bt_uk I’m connected with the cable lan to my PS4 and it says no network same with my phone despite I can connect with Wi-Fi but without internet

  • TheLastHatGirl The Last Hat Girl (@TheLastHatGirl) reported

    @bt_uk Hi, I’ve paid for a 5-day hotspot but every so often, it stops recognising my password. This is an emergency as I have urgent work to do. Let me reassure you that the password is right - it’s just that every few logins, BT stops recognising it. What can I do? Desperate.

  • CyanityFame CyanityFame (@CyanityFame) reported

    @bt_uk I’m sorry to bother but is not working in any way

  • williamson_jon Jon Williamson (@williamson_jon) reported

    @bt_uk the worst service I’ve ever known. I’ve been trying to get my broadband sorted for weeks now. First an engineer never showed up, then the lines damaged and now the crappy dongle you sent me hasn’t even been activated so that I can receive data. Shocking!

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk hi got a tv engineer booked this morning but had a text to say the equipment won’t be here till after 1pm.....I’ve tried to call you but not prepared to be on hold for half an hour....yet feel bad for your engineer can he be redirected for this afternoon?

  • A94Reynolds A94Reynolds (@A94Reynolds) reported

    @bt_uk No. Sick and tired of this. Never works. Your engineers are crap. Your customer service teams read the same scripts EVERY time we have a problem. This is a REGULAR occurrence and you lot have never helped.

  • lav25th micro manager. (@lav25th) reported

    @bt_uk can you explain why I don't have a phone or broadband service, despite an activation date of the 17th... Spent 3 hrs on hold on phone. Another terrible piece of customer service bt