BT (British Telecom)

BT (British Telecom) Outage Report in Sproughton, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sproughton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sproughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sproughton, Suffolk, England 10/29/2025 09:15

October 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sproughton, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Harwich, Ipswich and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarwich Internet
United KingdomIpswich Wi-fi
United KingdomColchester E-mail
United KingdomColchester TV
United KingdomColchester E-mail
United KingdomColchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sproughton, England

Latest outage, problems and issue reports in Sproughton and nearby locations:

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • KJL1719 Kial (@KJL1719) reported from Ipswich District, England

    @BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • karenharris58 Karen Harris (@karenharris58) reported from Felixstowe, England

    @bt_uk help! I’ve no broadband since 2:10pm Felixstowe IP11address... urgent on-line meeting to attend what’s happening??

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenLAllen Steven 🇾🇪 (@StevenLAllen) reported

    @bt_uk Well it’s just slow in general, alongside the issue of wired connections failing every other day.

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @bt_uk So you are offering to explain the contract once I’ve signed and agreed to it?! I have a hearing problem, dear - I’m not stupid!

  • HelloMarkLowery Mark Lowery (@HelloMarkLowery) reported

    @bt_uk In fairness to@bt_uk everyone you speak to there is extremely helpful and competent, and genuinely bend over backwards to sort your problems out. If only I didn't have to spend 4 1/2 hours on hold over the last 2 days to speak to them.

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @bt_uk Unbelievable response, BT. I tweet you to ask for a written response as your website’s offers are unintelligible and I avoid the phone due to hearing problems. You respond: read our website or call us on the phone. Unsurprisingly I no longer want to use BT. 👏

  • Traves86 Lyndsey Traves (@Traves86) reported

    So disappointed and angry with @bt_uk been waiting for wifi/phone line for 77 days. One problem after another after another!! NOW, I’ve supposedly cancelled my order!! #timetoleave #massivecomplaint

  • marshymoose23 Laura (@marshymoose23) reported

    @bt_uk Went with you guys for your reputation for excellent customer service - been extremely disappointed so far. You cancelled my order without explanation, 2 promised call backs that haven't happened, without apology, and a week's delay to my installation. Appalling.

  • 7182771Tenna Crypto876 (@7182771Tenna) reported

    @bt_uk Why is my internet down. Is there a problem on your side?

  • lochs_and_glens lochsandglens (@lochs_and_glens) reported

    @bt_uk @ScottishFA Worst Customer Service on the planet.

  • kerrylynnepyke Kerry-Lynne Pyke Chart.PR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kerrylynnepyke) reported

    @bethedwardsuk @bt_uk Awful

  • MavisKernow Mark Dennett (@MavisKernow) reported

    @OpenreachHelp So basically you’re not checking you’re information before you send them. You’re as bad as the rest of them. @bt_uk please take note! @BBCWatchdog guess what these people want to do in my garden