BT (British Telecom)

BT (British Telecom) Outage Report in Sproughton, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sproughton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sproughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sproughton, Suffolk, England 01/22/2025 13:15

January 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sproughton, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich, Colchester and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Internet
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomStowmarket E-mail
United KingdomColchester Internet
United KingdomColchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sproughton, England

Latest outage, problems and issue reports in Sproughton and nearby locations:

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • karenharris58 Karen Harris (@karenharris58) reported from Felixstowe, England

    @bt_uk help! I’ve no broadband since 2:10pm Felixstowe IP11address... urgent on-line meeting to attend what’s happening??

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaTarrant1 Lisa Tarrant (@LisaTarrant1) reported

    @bt_uk Yes it’s been a week now and still not working. I am presuming compensation will be paid. I will call BT again

  • luismelo78 Luis Melo (@luismelo78) reported

    Guess the experience #CX I had when I cancelled my @bt_uk this week? Yes, an awful one🤬 One thinks he's going to be ok because contract ends in 10 days But one is always surprised by small-print-terms + hidden charges Dare challenge it, and you get threaten with more charges

  • CraigLiamJones Craig Liam Jones (@CraigLiamJones) reported

    @dpcoverdale @chris_sutton73 Michael Owen showing everyone once again why he is one of the worst pundits in TV history. Get rid of him @btsport

  • JackieWhates Jax (@JackieWhates) reported

    @bt_uk how can you provide such a bad service and this be acceptable?? Ive had two different dates for a repair and stayed at home yet STILL nobody turns up

  • AlanW90446430 Alan W (@AlanW90446430) reported

    @bt_uk why is my broadband so slow every day now ?????? Carninny area Ballymena ????

  • AJMB75 Alan Beare 🇨🇺✊🇵🇸 (@AJMB75) reported

    @bt_uk This wasn't as a result of storm damage but after a power outage.

  • RikMaiden Rick Maiden (@RikMaiden) reported

    @bt_uk No problem, how do I pvt message

  • AshboDev Ash (@AshboDev) reported

    Can someone confirm if @bt_uk are shutting down ADSL for business in 2024 or whenever it is? Thx!

  • RunJumpSlipFall Stephen McPherson (@RunJumpSlipFall) reported

    @bt_uk for the past week I've been suffering prank calls. Calling your nuisance help repeatedly and not getting through. I need to talk to some urgently. Help please

  • RikMaiden Rick Maiden (@RikMaiden) reported

    So much for customer service and taking care of existing customers. Nick and then manager Lynne @BTCare tell me that after 14 years(this time) it is NOT POSSIBLE to alter my contract, which would save me £22 p/m, £70 voucher, new phone. AVOID BT!!!!