BT (British Telecom) Outage in Stowmarket, Suffolk, England

@BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

@scottyd501 @xboxuk @btsport @bt_uk Yeah just wanted to check my options first, was hoping they’d help a loyal customer out... £46.99 a month at the moment.

@Mark_Elkington @LeeCotton1 @WWEGP @btsport I get that, but there's a decent size roster there & with enough rotation (which I'm sure there will be) that should help stop things being stale. Plus there's a good chance a few more names will be announced too I see it working. Khan is a savvy man & the elite know what's up

@_JasonPatrick_ @Callum705 @Jackao92 @btsport @bt_uk @btsportfootball I get this too! Had it for about a month now @btsport needs to fix it asap

@btsport can you fix your app when casting to TV please. Game casts fine but adverts keep stuttering/sound breaks up

@BTCare house move booked with u on 21/9. Advised new phone and broadband up and running 5/10. This day arrives and no service! Contacted bt and the order was cancelled on 2/10 no reason given and no contact made with us. Earliest u now say it can be done 23/10! NOT GOOD ENOUGH

Nigel Spackman making jokes about disabled people on @btsport. Very Poor!

@BTCare Have submitted a complaint via your website so will wait for response to that. Do not have time to spend half the day on hold

@KeithHuewen @btsportmotogp why do you keep calling @88jorgemartin @Jorge_Navarro9 do you not even know who is racing you idiot. Why @btsport have you I never know, you need to learn to do your job properly. #bringbackjulian you are so bad at #commentating. #terrible

@BTCare So BT, I was told all repairs should've been finished and my service restored by 5pm at the latest by 5pm yesterday. So why is it not and why haven't I been contacted and advised of the situation? #ShoddyCustomerService #BtWoes #BT

@BTCare Sadly not. Furthermore courtesy of the engineer I've found out that I'm not connected to fibre broadband but exchange only copper wire. Having had fibre for the 2 plus years I presume I'll be due a refund for the service I've never had? #BT #PhoneWoes

@SkyUK You are quite correct. @BTCare customer service was shockingly quite indifferent to the problem. Just spent a further 35 minutes of my life conversing with a vacuous assistant only to get no further forward. The end of landline communication is not far away... #ShoddyBT

@BTCare The problem yesterday was that I couldn't access BT Sport using my YouView box. Today has brought some fresh issues. Are you suggesting that when my internet/phone service is restored that my BTSport will work?

@BTCare Not good enough. Time to leave. BT need to act swifter. I pay good money for a service and expect better response than these hardly committed vague promises.

I wish @btsportmotogp had a red button to change commentator as @KeithHuewen is so bad and rude!! #newcommentator #ruxe #shit #germanGP come on #btsport listen to all your viewers. !!!

@BTCare But as I have said. I spoke to someone on the live chat before placing the order. I told them that I couldn’t pay the upfront cost then they suggested adding onto my next bill then paying it with the reward card. I never would have signed up if I would have known! How’s that fair

@BTCare Yes I have applied. I am a new customer and was told rather than pay for he upfront cost straight away I could choose option to pay on next bill but then could pay that off with reward card! Now first bill has come no reward card! Was not told it would take that long!!

@BTCare I was told that my reward card would help to pay the one off fee for installation on my first bill. My first bill is now £84.99 and reward card still not here and bill is due on 1st July 2018. I can’t pay it if I haven’t got that card which I was told I would have!!!!!

@FrancineStarkey @bt_uk We're working on it, Francine! Many of our customers are now reporting that their service is returning, so hopefully it's not too long before yours does, too. - Rory

@bt_uk Line down, AGAIN.

@bt_uk just confirm the outage in Crawley, please. We all know it, but if you could get on to fixing it, well that would be swell. Cheers.

@iD_Mobile_UK Here’s me thinking it was something to do with my iPhone. Please fix ASAP. I’m not at home so no Wifi. Thank god im a @bt_uk customer and can use BT-FON in the mean time.

Thank god im a @bt_uk costumer, this @ThreeUKSupport outage is a pain in my job, good job I’ve got bt fon to log into 😃

Can @bt_uk kindly stop ringing us we dont owe you any money we have rectified it and have made a complaint. It was an old account from an ex manager that left in 2013. It would’ve thought this would’ve been rectified then. We are now with @VodafoneUK who provide a better service

I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

@Doonster3011 @bt_uk Move to Giff gaff mate, no problems there...

@bt_uk 4weeks but apparently you wouldn’t know because I’ve not told you that your service is down and you can’t track when it is 🤔

13 weeks since trying to order phone line from @bt_uk, still no sign of one. @WeAreOpenreach and @McCarthyStone blaming each other. Over 20 elderly residents without a phone line. They have until the close of Friday 18th to provide solid answers. @Ofcom complaint looming.