Is BT (British Telecom) having an outage in Stowmarket, Suffolk, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Stowmarket, Suffolk, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Stowmarket, Suffolk, England

September 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (58.21%)
  • Phone (19.70%)
  • E-mail (8.96%)
  • Wi-fi (5.67%)
  • Total Blackout (4.48%)
  • TV (2.99%)

BT (British Telecom) Outage Map Near Stowmarket, Suffolk, England

The most recent outage reports and issues originated from Bildeston and Stowmarket.

BT (British Telecom) in Stowmarket, Suffolk, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Stowmarket, Suffolk, England

Latest outage, problems and issue reports in Stowmarket, Suffolk, England and nearby locations:
  • chisel2211
    Craig (@chisel2211) reported from Bildeston, England

    @BTCare So BT, I was told all repairs should've been finished and my service restored by 5pm at the latest by 5pm yesterday. So why is it not and why haven't I been contacted and advised of the situation? #ShoddyCustomerService #BtWoes #BT

  • chisel2211
    Craig (@chisel2211) reported from Bildeston, England

    @BTCare Sadly not. Furthermore courtesy of the engineer I've found out that I'm not connected to fibre broadband but exchange only copper wire. Having had fibre for the 2 plus years I presume I'll be due a refund for the service I've never had? #BT #PhoneWoes

  • chisel2211
    Craig (@chisel2211) reported from Bildeston, England

    @SkyUK You are quite correct. @BTCare customer service was shockingly quite indifferent to the problem. Just spent a further 35 minutes of my life conversing with a vacuous assistant only to get no further forward. The end of landline communication is not far away... #ShoddyBT

  • chisel2211
    Craig (@chisel2211) reported from Bildeston, England

    @BTCare The problem yesterday was that I couldn't access BT Sport using my YouView box. Today has brought some fresh issues. Are you suggesting that when my internet/phone service is restored that my BTSport will work?

  • chisel2211
    Craig (@chisel2211) reported from Bildeston, England

    @BTCare Not good enough. Time to leave. BT need to act swifter. I pay good money for a service and expect better response than these hardly committed vague promises.

  • wizedude_
    Paul Boon (@wizedude_) reported from Ipswich, England

    I wish @btsportmotogp had a red button to change commentator as @KeithHuewen is so bad and rude!! #newcommentator #ruxe #shit #germanGP come on #btsport listen to all your viewers. !!!

  • shanicead95
    Shanice Defreitas (@shanicead95) reported from Ipswich, England

    @BTCare But as I have said. I spoke to someone on the live chat before placing the order. I told them that I couldn’t pay the upfront cost then they suggested adding onto my next bill then paying it with the reward card. I never would have signed up if I would have known! How’s that fair

  • shanicead95
    Shanice Defreitas (@shanicead95) reported from Ipswich, England

    @BTCare Yes I have applied. I am a new customer and was told rather than pay for he upfront cost straight away I could choose option to pay on next bill but then could pay that off with reward card! Now first bill has come no reward card! Was not told it would take that long!!

  • shanicead95
    Shanice Defreitas (@shanicead95) reported from Ipswich, England

    @BTCare I was told that my reward card would help to pay the one off fee for installation on my first bill. My first bill is now £84.99 and reward card still not here and bill is due on 1st July 2018. I can’t pay it if I haven’t got that card which I was told I would have!!!!!

  • neilmarkwell
    Neil Markwell (@neilmarkwell) reported from Ipswich, England

    @BTCare wow thanks BT. I've been advised that I'm paying for a product I was told was free since I renewed my package and when trying to sort it I've been passed to a team I can't get through too. So much for customer loyalty!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • hawkins_carole
    Carole Hawkins (@hawkins_carole) reported

    @BTCare Just been told by your on line chat people that there is an outage for all BT email clients, can you confirm?

  • wretchedascrisp
    stephedore (@wretchedascrisp) reported

    When I was a kid a POAK was an eye infection. What’s all this make a word out of an acronym shit? Siska Moscow my arse #btsport #chelsea

  • jotootsie
    Jo (@jotootsie) reported

    @BTCare absolutely appalling customer service. 7 calls, 3 hang ups and still issue is not resolved with email account. Pathetic.

  • GrumpyBolloxUK
    Grumpy Bollox (@GrumpyBolloxUK) reported

    @BTCare what’s the point of me giving you loads of info for you to then send an ‘internal’ engineer when we need an ‘external’ one??? No shit Sherlock. Without a phone for 2 weeks - you’ve given my l/line no to someone else. Utter #disgrace. When will external engineer arrive?

  • myclubontv
    My Club On TV 📺 (@myclubontv) reported

    @BTCare @gavalar83 I don't think the problem is limited to the app. I can't access the enhanced player via the website either. The link to it is missing. There's no option to use it. I've had this problem since last night. It was there to begin with yesterday but then has disappeared ever since.

  • XUnicornGirl
    Loz🦄🦄 (@XUnicornGirl) reported

    @BTCare No I gave up considering I had to be up early for work. I think BT forget we all work for a living and cannot sit on the phone for over an hour to try and do what your customer care had told me to do. Waste of my time.

  • CultAvoider
    Stevie (@CultAvoider) reported

    @btsport Absolute shambles of a service, can't see me keeping this much longer

  • ModgePKR
    Modge (@ModgePKR) reported

    @ScotNational @BTCare Is 100% coverage by 2021 possible? I've been told I'll always be on dial up which is bad enough but being the only one in the country would just feel like you're just picking on me...

  • LukeD_Crisp
    Luke Desmond (@LukeD_Crisp) reported

    @BTCare anything you guys can do to help, Not your fault in the first place but surely you can do something to help speed it up. Leaving a business with no internet for two weeks is not cool!

  • BTCustomerBot
    BTCustomerBot (@BTCustomerBot) reported

    Hey @BTCare why is my internet speed 40Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest