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BT (British Telecom)

BT (British Telecom) Outage Report in Sudbury, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Sudbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Braintree, Colchester, and Sudbury.

CityProblem TypeReport Time
Braintree Internet 10 days ago
Colchester Internet 19 days ago
Colchester Wi-fi 27 days ago
Colchester E-mail 1 month ago
Colchester Internet 1 month ago
Braintree Wi-fi 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • jameohale
    James Hale ๐Ÿ”ฐ (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • 231064mc
    Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final ยฃ250 is due Wednesday and payment will be automatically deducted from my account ๐Ÿ‘๐Ÿป๐Ÿ˜œ

  • LizzieMizzie_
    Lizzie ๐ŸŽญ (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesnโ€™t work when Iโ€™m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. Iโ€™ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • SJWilding
    Simon Wilding๐Ÿ”ธ๐Ÿ‡ช๐Ÿ‡บ (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • DanielWitter6
    Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I canโ€™t reorder????

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from ย @BT_ukย  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems ๐Ÿ˜ฃ

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โ˜บ

  • Lottievr4
    Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left ๐Ÿ˜‘

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NickyKells1
    Kicky Nells (@NickyKells1) reported

    @bt_uk we have now been waiting over 2 weeks for hub and discs to be delivered even after numerous phone calls....very disappointed with your service....can you advise us who to call? We have spoken to customer care about this issue and they have resubmitted orders twice!!!!

  • jaysta1979
    JP (@jaysta1979) reported

    @bt_uk @momeysavingexpert just received notification of a price increase. Am I right in saying this means I can terminate my contract with no additional charges?

  • Caolannkearney
    Caolรกn Kearney (@Caolannkearney) reported

    @bt_uk is there internet issues in the twinbrook area?? Haven't had internet for last half hour or so, hub just keeps flashing purple.

  • heatnorfolk
    Norfolk Woodburners (@heatnorfolk) reported

    @annam888 @bt_uk For a communications company they lack that essential customer service tool...COMMUNICATING!

  • patterson877
    Busteador (@patterson877) reported

    Hi @bt_uk, can someone pick up the phone? I ve been waiting for 1 hour, trying to cancel my package.

  • heatnorfolk
    Norfolk Woodburners (@heatnorfolk) reported

    Raised a complaint about 2 hrs ago with @bt_uk, to receive an email saying, 'Thanks for getting in touch with us recently. We're pleased we could help. We've now closed your complaint. Your ref no is VOL013-656792648843. No one has even discussed it with me! #poorcustomerservice

  • richharper88
    Richard Harper (@richharper88) reported

    @bt_uk my 77yo mum and dad have been without a phone line for 3 months. My mum is involved in many charities and community groups. Cant receive calls due to your incompetence at sorting out the issue. Now been without broadband for a month and promised calls but nobody calls.

  • CityJohn
    The Masked Knight (@CityJohn) reported

    Yesterday at 4pm my parents gave @bt_uk the 1 monthโ€™s notice to cancel their broadband (well out of contract). So, guess whatโ€ฆ BT are billing them for another month, charged them ยฃ18 for โ€œearly cancellationโ€ on top, and then shut off their internet this morning. My dad is 83.

  • dalmaine
    D'Almaine (@dalmaine) reported

    Waiting to see if @bt_uk can help - - Iโ€™ve had no service and no info since Monday 7th - otherwise who can recommend a broadband service thatโ€™s #reliable?

  • kittycashew_
    KittyCash3w on MFC๐Ÿ’š (@kittycashew_) reported

    I regret getting @bt_uk WiFi when I moved into this house. It never works and customer service said they can only guarantee WiFi at all times if I upgraded to a different box (more ยฃยฃยฃ)???? Like wha?? I was guaranteed WiFi with the box I got now what's going on ๐Ÿ˜ญ