BT (British Telecom) Outage in Sudbury, Suffolk, England

@BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!

@BTCare engineers been,fixed the problem,all sorted.

@BTCare I don't use BT mail on my phone so cannot access that as I can't remember my log in details. I had a text from Ravi on Wed but nothing since then apart from a call saying my phone line was working now. But my phone never stopped working.

@BTCare So BT, I was told all repairs should've been finished and my service restored by 5pm at the latest by 5pm yesterday. So why is it not and why haven't I been contacted and advised of the situation? #ShoddyCustomerService #BtWoes #BT

@BTCare Sadly not. Furthermore courtesy of the engineer I've found out that I'm not connected to fibre broadband but exchange only copper wire. Having had fibre for the 2 plus years I presume I'll be due a refund for the service I've never had? #BT #PhoneWoes

@SkyUK You are quite correct. @BTCare customer service was shockingly quite indifferent to the problem. Just spent a further 35 minutes of my life conversing with a vacuous assistant only to get no further forward. The end of landline communication is not far away... #ShoddyBT

@BTCare The problem yesterday was that I couldn't access BT Sport using my YouView box. Today has brought some fresh issues. Are you suggesting that when my internet/phone service is restored that my BTSport will work?

@BTCare Not good enough. Time to leave. BT need to act swifter. I pay good money for a service and expect better response than these hardly committed vague promises.

@BTCare Thanks for the reply this doesn’t open a webchat or anything and says I need to call to discuss the complaint is this right ? I have just been on the phone to be told they can’t help and another team has to contact me but I always get the same text message which isn’t any help

@ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

@mjs121272 @btsportfootball @btsport @btsportscore 3 windows... **** off. + he’s already had one. he said he couldn’t for it to shut because he has a great squad. he’s nothing but a puppet for the glazers.

@Billyhudson11 @btsportfootball @btsport @btsportscore @lewis_ponder Those were the players which mourinho bought! You cannot make an excuse of players being shit after spending 300m over 3 transfer windows!

@btsportfootball @btsport @btsportscore @lewis_ponder Getting the same issues as mourinho clearly🤭

@btsportfootball @btsport @btsportscore Man utd have not improve since he take over pogba is a b teck torreira defence is shit.

@btsportfootball @btsport @btsportscore Awful headline. Judge him after a season atleast.

@btsportfootball @btsport @btsportscore Awful headline

@commando42 @GaryLineker @btsport Yeah, like that game had zero passion or energy!! I can’t help but feel that you didn’t watch the game 😂

@garethlpowell @BTCare I get several of these every week. I just hang up these days but I've reported a few on the DTI website; one lot were subsequently prosecuted successfully :-)

@gregclarke3110 @VicNobu BTSport doesn’t have adds during the fights but has them at other times where some other streams have add between rounds which is shit

@IanDarke @pfhorner Not nonsense at all. You are highly anti-Liverpool. When Mane's goal was given last night I thought you were going to burst into tears. @btsportfootball @btsport You never even commented on the ridiculous booking for Mane either. Biased. #LFC