BT (British Telecom) outages and service status in Sudbury, England

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sudbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sudbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester.

Community Discussion

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BT (British Telecom) Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

• 
  Adrian Chalkley (@Box_Valley) reported 4 minutes ago from Boxford, England

  Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

• 
  Lili (@91LiliRose) reported 5 minutes ago from Colchester, England

  @BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!

• 
  Kial (@KJL1719) reported 6 minutes ago from Stowmarket, England

  @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

• 
  Paige 📚🎮 (@pseveruscarter) reported 12 minutes ago from Sudbury, England

  @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

• 
  Sue Pownall Artist (@SuePownall) reported 14 minutes ago from Bures Saint Mary, England

  @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

• 
  Lizzie 🎭 (@LizzieMizzie_) reported 15 minutes ago from Elmstead Market, England

  @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

• 
  Simon Wilding🔸🇪🇺 (@SJWilding) reported 26 minutes ago from Eight Ash Green, England

  Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

• 
  BrianDry (@BrianDry) reported 30 minutes ago from Coggeshall, England

  @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

• 
  Charlotte Read (@Lottievr4) reported 31 minutes ago from Colchester, England

  @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 36 minutes ago from Braintree, England

  @bt_uk Still having issues this is day 3 now

• 
  James (@rando__) reported 38 minutes ago from Eight Ash Green, England

  Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.

• 
  𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported 43 minutes ago from Sudbury, England

  @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 43 minutes ago from Braintree, England

  @bt_uk This came back no issue, but I can confidently say there is an issue

• 
  Paige 📚🎮 (@pseveruscarter) reported 46 minutes ago from Sudbury, England

  @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

• 
  James (@rando__) reported 49 minutes ago from Eight Ash Green, England

  @bt_uk hi need to cancel an order with you, what’s the phone number please :)

• 
  Laura Stevens (@princess_boo148) reported 50 minutes ago from Colchester, England

  @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

• 
  Paul Dungey - a life with dogs ❤️ (@pauldungey) reported 50 minutes ago from Colchester, England

  The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

• 
  luke (@luke_kennedy) reported 51 minutes ago from Braintree, England

  Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 58 minutes ago from West Bergholt, England

  @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

• 
  Paige 📚🎮 (@pseveruscarter) reported 59 minutes ago from Sudbury, England

  @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jack250213 (@e4290936) reported 9 minutes ago

  @bt_uk After some investigation I posit this as a reason for constant delays in my broadband applications. 'If your automated systems are secretly scanning my IP address without my consent and blocking my service because I use a secure dedicated IP, that is a fault in YOUR system, not mine. I provided my real, verifiable details. Ask me—don't secretly track me'

• 
  John (@palacejohn) reported 12 minutes ago

  @bt_uk Why is the Bt website down for so long ?

• 
  PT (@philltea) reported 15 minutes ago

  Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles

• 
  Graeme Davis (@GraemeDavis) reported 16 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Ethan Keating (@TheParagram) reported 16 minutes ago

  So the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense

• 
  Peter Old (@HamPeasyStottie) reported 23 minutes ago

  @bt_uk please fix your app. I can't get out of the circular demand for verification and crazy requests to change my login email

• 
  Vicky Johnson (@VicJohnson04) reported 26 minutes ago

  @skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!

• 
  Rob (@theRedun) reported 31 minutes ago

  @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

• 
  Ann Palmer (@AnniePShoreham) reported 31 minutes ago

  @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

• 
  Gary Banks (@Banksie_FB5) reported 32 minutes ago

  @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable