BT (British Telecom)

BT (British Telecom) Outage Report in Sudbury, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sudbury come from postal codes CO10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sudbury, Suffolk, England 11/22/2024 04:40

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sudbury, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Halstead, Colchester, Sudbury and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalstead E-mail
United KingdomColchester Internet
United KingdomSudbury Internet
United KingdomColchester Phone
United KingdomSudbury E-mail
United KingdomColchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • BrianDry BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • luke_kennedy luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Sareyware Sarah Merritt (@Sareyware) reported from Stowmarket, England

    @markhendy @bt_uk @BritishTelecom Alas on the new build estate, they are the only service provider….

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MoAliK4 Mo Ali K (@MoAliK4) reported

    @bt_uk Mans paying bills n you want me to lower it down?

  • dfaligertwood Freddie Ligertwood (@dfaligertwood) reported

    @bt_uk could you ask your developers to document the Digital Voice handshake? Given I currently have everything on a battery backup, an additional (up to) 18W is kind of worrying given recent issues with power cuts. I already have DECT/VOIP and have no need for the smart hub

  • FantasticUser Alex (アレックス) (@FantasticUser) reported

    @bt_uk Okay. Will take up with ombudsman and cancel my BT and move to a different service. Thank you.

  • NicoleS58205101 Nicole Stephenson (@NicoleS58205101) reported

    @bt_uk I've been paying for a service for the last 2 years that I have not been receiving or subscribed too ! And now I have no WiFi connection for the last 48 hours loss of earnings paid over £600 more then I should of over 2 years and told I'd be refunded months ago ! WOW!

  • GillDickinson Gill Dickinson (@GillDickinson) reported

    @bt_uk Want to find out how to sign up to broadband with you for a new-build property. I'm not currently a customer but online chat won't let me proceed unless I input a BT phone number.

  • FantasticUser Alex (アレックス) (@FantasticUser) reported

    @bt_uk They said that the booking didn’t go through (this is now the second time!!). This is absolutely insane. We’re now being punished becuawe Bt messed up. They said I now can’t rebook at all for 24 hours and they have no idea when next booking is??? Can I speak to a senior complaint

  • sarahlou24xxxxx sarah lou (@sarahlou24xxxxx) reported

    @bt_uk can you help my dads broadband isn’t working correctly..nothing will load and when it does load it’s buffering,I can’t even load google on my phone ..yet blue light is on and advisor said no issues with connection

  • lukemidaniii Luke (@lukemidaniii) reported

    @bt_uk Do u need help with this ratio?

  • ParaScience Steve Parsons (@ParaScience) reported

    @bt_uk Any idea why the broadband speeds have dropped so badly in West Wales since this morning's internet outage?

  • unhappy675 Hywel (@unhappy675) reported

    @XboxSupport @btsport the by sport app is telling me it needs updating but no update is available in the Microsoft store any help with this