BT (British Telecom)

BT (British Telecom) Outage Report in Sudbury, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sudbury, Suffolk, England 12/23/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sudbury, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Braintree and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomColchester Phone
United KingdomBraintree Internet
United KingdomSudbury Phone
United KingdomColchester E-mail
United KingdomColchester E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Markmcdonald Mark McDonald (@Markmcdonald) reported

    Is Australian tv still in the 1950’s ? Not sure how much more of these guys I can stand @btsport #Ashes in-jokes, pro-Aussie excitement, did they ever listen to the real pros McGilvray or Benaud? Just awful - watching on @willow in the US - turning off the sound

  • Simply_Kirsten Kirsten (@Simply_Kirsten) reported

    @bt_uk Apparently the issue is getting fixed on Tuesday 14th December. It’s been going on since October apparently. I knew absolutely nothing about it. Surely if there’s a massive outage customers should be told?

  • Promediate1 Promediate (@Promediate1) reported

    @bt_uk The engineer installed the service. This was on Tuesday. Turned up without second person so came back. Left without turning hub on. I reported fault and told will be by Monday but no confidence it will be sorted as no indication of problem.

  • PaulKeefers Paul Keighley (@PaulKeefers) reported

    @btsport paid all that money for the Ashes but then seem adamant that they want people to watch it with the sound off. Awful, all aussie commentary makes it literally unwatchable. Bring back Sky! @btsportcricket #Ashes

  • Promediate1 Promediate (@Promediate1) reported

    @bt_uk Yes please. But I’m not convinced the hybrid hub system is working nationally. I’m not convinced #bt_uk #openreach will actually be able to sort this problem out at all.

  • Promediate1 Promediate (@Promediate1) reported

    @bt_uk Ok. It was the people at the BT service centre. The irony is that I am paying more to replace a working system with one that simply doesn’t work

  • dee_jay2020 DeeJay2020 (@dee_jay2020) reported

    @Stuart_Linnell @btsport No interest whatsoever Stuart. Like the Champions League the impact and interest shrinks when it’s tucked away on a very expensive paywall. BT Sport coverage generally is poor and I’m not surprised they haven’t invested in a UK commentary team, even one based in the UK.

  • MissWinz Winnie (@MissWinz) reported

    Imagine waking up in the middle of the night to no wi fi, @bt_uk are always doing this like it’s ok to start their connection issues because it’s when people would usually be asleep, well I’m awake! And I want internet,it’s the 3rd time in 6 months, too often for my liking.

  • barnettmike26 Mike Barnett (@barnettmike26) reported

    The Aussie commentary of #Ashes2021 on @btsport is awful. They have all the charm and wit of a group of self-satisfied know-alls in the pub. We're not quite in 'Come back Michael Vaughan, all is forgiven' territory, but we're getting close. Oh my Nasser and Athers long ago...

  • mkmowles990376 Mkmowles990376 (@mkmowles990376) reported

    @btsport is it bad that I want to win so much more listening to these commentators, Jesus Christ