Is BT (British Telecom) having an outage in Sudbury, Suffolk, England?

@BTCare engineers been,fixed the problem,all sorted.

@BTCare I don't use BT mail on my phone so cannot access that as I can't remember my log in details. I had a text from Ravi on Wed but nothing since then apart from a call saying my phone line was working now. But my phone never stopped working.

@BTCare So BT, I was told all repairs should've been finished and my service restored by 5pm at the latest by 5pm yesterday. So why is it not and why haven't I been contacted and advised of the situation? #ShoddyCustomerService #BtWoes #BT

@BTCare Sadly not. Furthermore courtesy of the engineer I've found out that I'm not connected to fibre broadband but exchange only copper wire. Having had fibre for the 2 plus years I presume I'll be due a refund for the service I've never had? #BT #PhoneWoes

@SkyUK You are quite correct. @BTCare customer service was shockingly quite indifferent to the problem. Just spent a further 35 minutes of my life conversing with a vacuous assistant only to get no further forward. The end of landline communication is not far away... #ShoddyBT

@BTCare The problem yesterday was that I couldn't access BT Sport using my YouView box. Today has brought some fresh issues. Are you suggesting that when my internet/phone service is restored that my BTSport will work?

@BTCare Not good enough. Time to leave. BT need to act swifter. I pay good money for a service and expect better response than these hardly committed vague promises.

@BTCare Thanks for the reply this doesn’t open a webchat or anything and says I need to call to discuss the complaint is this right ? I have just been on the phone to be told they can’t help and another team has to contact me but I always get the same text message which isn’t any help

@ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

@Signal5puzzles7 @SkySportsPL @BBCMOTD @evilbluebird @btsport @SkySportsNews @itvfootball @talkSPORT @Batterseaboyvic @neilashton_ Never seen a more wrong statement.

@BTCare so much for the TV ad saying about broadband signal trying to get one is a nightmare

@SkySportsPL @BBCMOTD @evilbluebird @btsport @SkySportsNews @itvfootball @talkSPORT @Batterseaboyvic @jasoncundy05 Surely Dominic Solanke should never have joined Liverpool FC. He needs to move to Fulham to save his career

@btsport so useless this season, and for that reason I may cancel my @virginmedia TV 😕

@TheO2 @EE @BTCare what is your 4G coverage like in Luton I’m with @VodafoneUK and can’t get any coverage in the area, and it looks likely that it won’t improve in the future. Looking at best offer for when I change service providers

I hate @bt_uk broadband!!! @BTCare @btsport worst customer service ever

@DeanAyass @BBCSPOTY @SkySports @btsport Your a bad man lol 👏👏👏👏

@Simurnie Got it. We wanted to check if it's something we can help you with. Hopefully, @btsport hops in. If anything comes up, we're here for you.

@BTCare now BT technical arguing with me on phone , what is the problem . Have been told twice by my partner to add me on as authorised individual to speak to me , still hasn’t been done

@BTCare having terrible service from BT technical team , they can’t sort my connectivity what is going . Also call was dropped and one called me back what is going on