Is BT (British Telecom) having an outage in Sudbury, Suffolk, England?

@BTCare engineers been,fixed the problem,all sorted.

@BTCare I don't use BT mail on my phone so cannot access that as I can't remember my log in details. I had a text from Ravi on Wed but nothing since then apart from a call saying my phone line was working now. But my phone never stopped working.

@BTCare So BT, I was told all repairs should've been finished and my service restored by 5pm at the latest by 5pm yesterday. So why is it not and why haven't I been contacted and advised of the situation? #ShoddyCustomerService #BtWoes #BT

@BTCare Sadly not. Furthermore courtesy of the engineer I've found out that I'm not connected to fibre broadband but exchange only copper wire. Having had fibre for the 2 plus years I presume I'll be due a refund for the service I've never had? #BT #PhoneWoes

@SkyUK You are quite correct. @BTCare customer service was shockingly quite indifferent to the problem. Just spent a further 35 minutes of my life conversing with a vacuous assistant only to get no further forward. The end of landline communication is not far away... #ShoddyBT

@BTCare The problem yesterday was that I couldn't access BT Sport using my YouView box. Today has brought some fresh issues. Are you suggesting that when my internet/phone service is restored that my BTSport will work?

@BTCare Not good enough. Time to leave. BT need to act swifter. I pay good money for a service and expect better response than these hardly committed vague promises.

@BTCare Thanks for the reply this doesn’t open a webchat or anything and says I need to call to discuss the complaint is this right ? I have just been on the phone to be told they can’t help and another team has to contact me but I always get the same text message which isn’t any help

@ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

Don’t get why there’s only WCC on @SkySportsRL this week. It’s poor, hope @btsport or someone takes a punt on RL next time round

@btsport can you please help. I keep getting error code VC086 and its pissing me off. I've followed every instruction to sort it out but STILL it remains. I'm using a MAC and Google Chrome. I'm at the point of cancelling my contract so please help asap thanks.

@btsport @dcfcofficial @morriskid why wasn't VAR used on the hold down of waghorn right at the end in the box

@BTCare Wondering if you guys have any ideas but I got my old Youview (Humax) box hooked up to the internet and updated the BT Player. We're now getting btp-115c errors so any idea

What a poor side @dcfcofficial! Sorry for the loss Frank Lampart. HT: @OfficialBHAFC 2-0 @dcfcofficial. #EmiratesFACup⁠ ⁠ #BHADER #BrightonAndHoveAlbion #ChrisHughton #DerbyCounty #FrankLampard #BTSport #BTSport2 #Knockaert #Locadia #ESPNPlus #SonyTen2 #SportsnetWorld

What a poor side @dcfcofficial! Sorry for the loss Frank Lampart. #EmiratesFACup #BHADER #BrightonAndHoveAlbion #ChrisHughton #DerbyCounty #FrankLampard #BTSport #BTSport2 #Knockaert #Locadia

@btsportfootball @btsport fix that mic will yaz apparently there a shambles 😂😂😂 #FACUP #BHAFCvDCFC

@bt_uk @BTCare The fibre broadband erratic for more than a week and the engineer visits and does nothing. Second time in less than 6 months and again shown how bad things can be with #BT #Awfulservice

Aaah it’s FA Cup day-I wonder how many times we will have to endure the @NewportCounty team costs £500k but the @ManCity team costs £500m crap. No doubt @btsport will have a panel full of rags too 🙏🏻

Never realised we’re on BTsport lol COYR!!! 🐏👏🏼👏🏼