BT (British Telecom)

BT (British Telecom) Outage Report in Bures Saint Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bures Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bures Saint Mary, Suffolk, England 06/05/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bures Saint Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Braintree, Halstead, Essex and Witham.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Phone
United KingdomBraintree Phone
United KingdomColchester E-mail
United KingdomHalstead Internet
United KingdomColchester E-mail
United KingdomColchester Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Bures Saint Mary, England

Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseAnkersLD Louise (@LouiseAnkersLD) reported

    .@MoneyTelegraph @bt_uk Currently at 8 days without broadband after ordering from BT. There have been several issues & appointments made by the complaints team but nobody calls or comes round, or appears at the junction box. Please can someone explain what's going on?

  • ms_sgc MsSGC (@ms_sgc) reported

    @bt_uk thank you for putting me on hold for the third time today. Hitting an hour now as no-one seems able to help, I’m only calling you because your engineer due today between 8-1pm still isn’t here & no-one has contacted me. What genuinely appalling service.

  • angela_gaskell Angela Payne (@angela_gaskell) reported

    @bt_uk what’s going on with your service? It used to be top notch and the only reason I continue to pay your inflated rates, but 4 days to look into the reason my phone line and broadband is down! Really?

  • ilkermutlu Ilker Mutlu (@ilkermutlu) reported

    Four support chat sessions, 2 scheduled engineer visits (with no one coming over), @bt_uk is still unable to provide broadband connection to my flat in the middle of London. It has been 8 days and counting. Anyone have a broadband provider recommendation other than BT?

  • ChrisHa92822089 Chris Hall (@ChrisHa92822089) reported

    @R055JM @bt_uk Just had this from Parcelforce. "Hi Chris, our tracking indicates there were two parcels due to us under the consignment number ZM64***** 002 was delivered yesterday 14/12/20 however, 001 has not been received into our network from the sender so you will need to contact BT"

  • Hannn_Xx Hannah Thompson✨ (@Hannn_Xx) reported

    @bt_uk are shocking. Leaving an 80 year old vulnerable man with no phone line and will not speak to him to sort it due to him not knowing his account password??? So when he falls like he did last month he will now be unable to call for help and i will then be taking it further.

  • MikeyBarbatoo94 MikeyyBarbatoo. (@MikeyBarbatoo94) reported

    @bt_uk I’m sorry but the service we have been receiving for the past 2 days has been absolutely shocking the amount of hours on hold and still no resolution and internet being cut off with no explanation, absolute joke of a service.

  • SophieMCooper Sophie Marie Cooper (@SophieMCooper) reported

    Been trying desperately to get in touch with @bt_uk any help?? 😭

  • ftblcorz Bongo Tundee (@ftblcorz) reported

    @bt_uk fix ur ******* dogshit internet i should be getting 70-80 download not 2.60..

  • Unknownoccupant Just Steve (@Unknownoccupant) reported

    @btsport @FootieBlackList Do I publicly have to complain for someone in your company look in to my issue? I’ve been charged for something I’ve not asked for and I’m trying to get the money back yet no one seems willing to help and I keep getting passed btw departments.