BT (British Telecom) Outage Report in Bures Saint Mary, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bures Saint Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Bures Saint Mary, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Sudbury.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Sudbury |
Internet | |
| Colchester |
Wi-fi | |
| Colchester |
Phone | |
| Colchester |
Internet | |
| Colchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bures Saint Mary, England
Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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luke
(@luke_kennedy) reported
from
Braintree, England
Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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⚓Ian⚓
(@SeadogSpurs) reported
from
Great Yeldham, England
@BTCare my internet is down ??
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BrianDry
(@BrianDry) reported
from
Coggeshall, England
@NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
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Adrian Chalkley
(@Box_Valley) reported
from
Boxford, England
Sad but our poor service from @BT_uk & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣
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Adrian Chalkley
(@Box_Valley) reported
from
Boxford, England
@bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
@bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
West Bergholt, England
@bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Zac W-M MSc RN
(@zcwm) reported
@alisonleary1 @bt_uk @OpenreachHelp Most broadband is through Openreach/BT Wholesale, I ended up leaving them after a 3 month outage but ended up returning. If you can get real cable then that is an alternative, but effectively it is a duopoly.
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Kit Hawkins
(@kit_hawkins) reported
@R_lelong @btsport @premrugby what problem are you having?
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ijc
(@ijclark) reported
@bt_uk hi. Last few days we find we barely get a signal on BBC1 HD through to 5HD. All the BT HD sport channels are fine, all the standard definition channels are fine. Any ideas? Thanks.
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CyanityFame
(@CyanityFame) reported
@bt_uk I’m connected with the cable lan to my PS4 and it says no network same with my phone despite I can connect with Wi-Fi but without internet
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The Last Hat Girl
(@TheLastHatGirl) reported
@bt_uk Hi, I’ve paid for a 5-day hotspot but every so often, it stops recognising my password. This is an emergency as I have urgent work to do. Let me reassure you that the password is right - it’s just that every few logins, BT stops recognising it. What can I do? Desperate.
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CyanityFame
(@CyanityFame) reported
@bt_uk I’m sorry to bother but is not working in any way
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Jon Williamson
(@williamson_jon) reported
@bt_uk the worst service I’ve ever known. I’ve been trying to get my broadband sorted for weeks now. First an engineer never showed up, then the lines damaged and now the crappy dongle you sent me hasn’t even been activated so that I can receive data. Shocking!
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Julian
(@JuFitJuJu) reported
@bt_uk hi got a tv engineer booked this morning but had a text to say the equipment won’t be here till after 1pm.....I’ve tried to call you but not prepared to be on hold for half an hour....yet feel bad for your engineer can he be redirected for this afternoon?
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A94Reynolds
(@A94Reynolds) reported
@bt_uk No. Sick and tired of this. Never works. Your engineers are crap. Your customer service teams read the same scripts EVERY time we have a problem. This is a REGULAR occurrence and you lot have never helped.
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micro manager.
(@lav25th) reported
@bt_uk can you explain why I don't have a phone or broadband service, despite an activation date of the 17th... Spent 3 hrs on hold on phone. Another terrible piece of customer service bt