BT (British Telecom)

BT (British Telecom) Outage Report in Bures Saint Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bures Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bures Saint Mary, Suffolk, England 01/01/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bures Saint Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Braintree and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomColchester Phone
United KingdomBraintree Internet
United KingdomSudbury Phone
United KingdomColchester E-mail
United KingdomColchester E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Bures Saint Mary, England

Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • martymcspy Marty (@martymcspy) reported

    @bt_uk Unfortunately I don't have a landline number on the same Broadband, and the website doesn't seem to allow to search via PostCode. I run a business from the PostCode and the Internet has been down the whole day.

  • BillCoxPT Bill (@BillCoxPT) reported

    @btsport camera quality is absolutely terrible in comparison to @SkySportsPL

  • JonnyBoyd110 Jonny Boyd (@JonnyBoyd110) reported

    @bt_uk took out new sim only contract on 3rd September. Nothing has arrived to date. Called customer support yesterday who said they would try get it moving, it had been held for no observable reason. Get an email today stating my service has been cancelled!? Please advise

  • Treborf67 Trebor F (@Treborf67) reported

    @btsport @btsportfootball Can someone please let the poor geezers talking drivel during the sporting v spurs game know that the reason Edwards didn’t work out at Spurs was due to his parents wanting stupid money for him

  • johnm86984455 john m (@johnm86984455) reported

    @bt_uk This is the worst company in the world they treat you disrespectfully patronise you insult and ignore you and say they will call you back and don't.

  • martymcspy Marty (@martymcspy) reported

    @bt_uk - do you have an update of when the issues might be resolved in SS9 5PR? I understand roadworks severed a cable in the road this morning.

  • Timbo3003 Tim (@Timbo3003) reported

    @btsportfootball @btsport Please can you explain why when @btsport has invested so much in the coverage of the champions league the quality of the picture on BT Sport 3 is just awful. It keeps pixelating which doesn’t inspire confidence. I wonder if I will receive an answer?

  • Grahammray Graham Of Rivia (@Grahammray) reported

    Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!

  • art_begall Gavin Gillingham 💙 (@art_begall) reported

    @bt_uk I reported an fault on my line via your text service on Saturday. The reply said you'd give me a fix date in 48hrs but I haven't had that. When I go into my account, there is no fault showing. My landline is still down.

  • ellllss_ Ellie 🌻 (@ellllss_) reported

    @bt_uk I am absolutely INFURIATED at the service my 89 year old Granda and to be honest myself has received since July. In a queue on the phone again after engineers haven’t been out when they were due to today and after several unhelpful calls over the past few weeks🤬