BT (British Telecom) Outage Report in Bures Saint Mary, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bures Saint Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Bures Saint Mary, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Braintree |
Internet | |
| Colchester |
Internet | |
| Colchester |
Phone | |
| Braintree |
Internet | |
| Sudbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bures Saint Mary, England
Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Adrian Chalkley
(@Box_Valley) reported
from
Boxford, England
@bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
@bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
West Bergholt, England
@bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?
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BrianDry
(@BrianDry) reported
from
Coggeshall, England
@NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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Adrian Chalkley
(@Box_Valley) reported
from
Boxford, England
Sad but our poor service from @BT_uk & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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luke
(@luke_kennedy) reported
from
Braintree, England
Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn
(@Lynn30175361) reported
@bt_uk @BarefootComp @NCA_UK Am not happy at all today #BT have terminated our services so no Internet and I work from home and my 2 youngest sons do college online. I have been a customer for a very long time and I am disgusted they can do this rather than wait for the payment a bit longer. Rediculous
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Natasha Marie
(@NatashaMarie48) reported
@bt_uk please help!!! BTP-115c error code when trying to use BT TV what do I do?! Thank you
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𝐌𝐚𝐭𝐭
(@HawkieHawkins96) reported
from
Rushden, England
So @SkySports felt United with the fans over the Super League, died this mean you’ll stop ripping off your customer with extortionate prices? Same goes to @btsport
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🔞 ** si
(@elchapo0101) reported
@skysports @btsport @premierleague You said you needed the fans to help wrestle football back well we did it , now show some appreciation ,you have ripped us all off for far too long. Time for change
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𝚑𝚒
(@JessPilsbury) reported
@bt_uk my internet has dropped out multiple times for hours on end over the last few days, nothing seems to be the problem when searching online but I’m just getting a constant orange flashing light 😬
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jean turner
(@jeanturner1812) reported
@bt_uk we’re still waiting on our new hub that was promised twice over the past 3 weeks. To be lied to once is bad enough, but twice? We’re paying for a service that is practically non-existent.
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Rupert wilson
(@Oxfordite) reported
@bt_uk @ZenInternetHelp @plusnethelp Caller fails to hang up their phone, leaving our telephone engaged. How does this get resolved? Thanks.
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d.
(@coderat_d) reported
@WolfSkullJack @bt_uk Were you guys able to shake down the seller/listing agent to cover (at least some of) those unexpected repair costs? Hopefully you were able to get some financial relief from them. 🤞🏼
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𝓢𝓸𝓷𝓰𝓼𝓽𝓪𝓻
(@ianice92) reported
@bt_uk @xboxuk BT customer here, so is this inclueded and if so how do I access it?
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tom cave
(@cavefender) reported
@bt_uk Thanks Rita but it shows it isn’t available in my area and customer services and openreach have told me they haven’t got any plans to roll out in our area any time soon. Very disappointed 😞