BT (British Telecom)

BT (British Telecom) Outage Report in Bures Saint Mary, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bures Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bures Saint Mary, Suffolk, England 01/28/2026 15:15

January 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bures Saint Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Braintree.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomBraintree Internet
United KingdomColchester Internet
United KingdomColchester Phone
United KingdomBraintree Internet
United KingdomSudbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bures Saint Mary, England

Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • maragotaman Kevin Saunders (@maragotaman) reported

    @btsport I note you make it virtually impossible to register a complaint online. Shifty and evasive in order to discourage I am sure.

  • johnawilliams80 John WILL.I.AM.S (@johnawilliams80) reported

    @bt_uk I've followed the online advice you sent, it's still not working.

  • strandedinNI Debra Savage (@strandedinNI) reported

    @bt_uk our broadband has gone down but router says everything is working. Must be outside our house. Please activate our mini hub.

  • BurpJim jim (@BurpJim) reported

    @btsport awful coverage of the women’s odi. Terrible pictures. No graphics and commentary team can’t even pronounce names right!!🤬

  • AaronFJLee Turkey sub (@AaronFJLee) reported

    @bt_uk I’m hungover, bored and sick of your wifi not working. I want to watch the World Cup and Rot in bed, do you know when it’s coming back on please

  • zhaan5 carol rawlings 🇺🇦🇺🇦🇺🇦 (@zhaan5) reported

    @Cricketchar WTF! Who are these commentators? And why is the scorecard out of date? Come on @BTSport, I’m paying to watch this. You wouldn’t do this to the men’s team!

  • harryajfarmer Harry farmer (@harryajfarmer) reported

    @bt_uk may just be the worst wifi out there!

  • GraemeNMorrison Graeme Morrison (@GraemeNMorrison) reported

    Absolutely dreadful coverage of @windiescricket women v @englandcricket women on @btsport red button. Should be on main BTSport1 channel Graphics incorrect showing wrong batters in and the wrong scores. Awful glitchy lo-res picture. Unwatchable even for a cricket badger like me

  • johnawilliams80 John WILL.I.AM.S (@johnawilliams80) reported

    @bt_uk my BT box is stuck on the loading page and has been all day. I've switched it off/on several times, had the router off too, it hasn't rectified the problem. I've tried logging the incident online, it's sending me round in circles.

  • ArcanesDuLion ✝︎ 𝕿𝖍𝖆𝖙 𝕷𝖎𝖙𝖙𝖑𝖊 𝕭𝖎𝖙𝖈𝖍 ✝︎ (@ArcanesDuLion) reported

    @bt_uk My nanas internet is constantly going off & so is my mothers. What is going on with your services? When will they be rectified?? She’s been a loyal BT customer for 50 years and she’s never had so much carry on as what she’s having now. Ridiculous.