BT (British Telecom)

BT (British Telecom) Outage Report in Bures Saint Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bures Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bures Saint Mary, Suffolk, England 01/14/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bures Saint Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Braintree.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomBraintree Internet
United KingdomColchester Internet
United KingdomColchester Phone
United KingdomBraintree Internet
United KingdomSudbury Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Bures Saint Mary, England

Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EndoLuminalEndo Daron Smith (@EndoLuminalEndo) reported

    @BrennanSurgeon @bt_uk Interesting that BT don’t feel able to communicate with a different branch of BT when there’s an imminent problem… It would be like you telling the patient to call a urologist from theatre if there was a problem you needed one of us for instead of you calling yourself… V odd

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk Heard yet another neighbour had problems with the rudeness and aggression of staff doing the cable laying at the time BT severed my line. #BTDONTCARE

  • clarkeyster james3clarke (@clarkeyster) reported

    @bt_uk any way to cancel bt sports online? Signed up for broadband with you and someone on online chat said my bt sport price would come down... it hasn't.

  • NathanC021 Nath (@NathanC021) reported

    @bt_uk Yes no problem Lisa I will do that now

  • kaden61831384 kaden (@kaden61831384) reported

    @bt_uk any chance of updates on the Sheffield outage for Wi-Fi ?

  • NathanC021 Nath (@NathanC021) reported

    @bt_uk we reopened a complaint last week and I have still not had any contact. This is the fifth time I am contacting you about the same issue. Is there any chance of a phone call soon as we are paying for a service we aren't happy with and this has gone on far too long as it is!

  • DadAndTheBrood Tom (@DadAndTheBrood) reported

    @bt_uk so internet has gone down, not the end of the world, I'll fire up the 4g mini hub that "guarantees" me internet, that also doesnt want to work and your offices closed at 9pm so cant even speak to someone to fix it. Why am I paying extra for this exactly?!

  • AlanBraithwaite Alan Braithwaite (@AlanBraithwaite) reported

    @bt_uk So I have to buy new handsets. And then transfer the phone book. Not great on both counts. Monopoly supplier treating customers like garbage.

  • Lauf67 Charlie Lankfer (@Lauf67) reported

    @bt_uk Could try updating me on my order, have 2 sets of equipment that you have managed to cancel the orders for twice when trying to get an engineer out and still charging the higher old rate!!! Thought you are a communication company

  • MelNti Melissa (@MelNti) reported

    Awful service from @bt_uk basically being told we must now wait over a month to have WiFi connected to out flat. Given an activation date to then be told on the day no engenieer was booked! No clear explanation or any help to get service quicker and more efficiently.