BT (British Telecom) Outage Report in Braintree, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Braintree, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Maldon and Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Maldon |
Wi-fi | |
| Braintree |
Internet | |
| Chelmsford |
Phone | |
| Maldon |
Internet | |
| Chelmsford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Enge Gray
(@Enge21) reported
from
Great Dunmow, England
@londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.
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neil leverett
(@neil_lev_sport) reported
from
Steeple Bumpstead, England
Foden played half the match Glenn. Coufal hands down MOTM #btsport
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Tweed
(@heathertweed) reported
@bt_uk Thanks Theresa we’ve been through this process so many times DM’s & phone calls for hours on hold. ‘ your appointment is 100% booked’ in writing.. constant reassurances & BT priding itself in customer service… we just want a phone line attached & broadband now @KevFComicArtist
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Heather Tweed
(@heathertweed) reported
@bt_uk We note @guardian consumer has a case over many months where customer was only listened to once Guardian had intervened. …
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Gerard Duffy
(@gpduffy44) reported
@bt_uk Fun plans .. guessing when digital voice will stop working again and BT will tell me there is no problem ...
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Heather Tweed
(@heathertweed) reported
@bt_uk ‘•If we don’t activate landline or broadband on the day we promised, you’ll receive £5.25 compensation automatically •Plus you’ll receive another £5.25 for every extra day you have to wait, not including the day your service is activated’
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Kevin
(@SpursGnome65) reported
@JimJones1425 yeah the thieving parasites at @bt_uk want people in our street to pay them £20,000 to install fibre down our street!!!
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Maitland '****' Kelly
(@kelly_maitland) reported
@bt_uk I've just cancelled my 700 minutes unlimited package. We don't use the landline much. I accept there is an increase each year, however, this is above the rate of inflation. At the minute rises like this do not help customers already in a difficult position.
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Chris Fields
(@FieldsyUK) reported
@bt_uk @WeAreOpenreach So, we’re now FIFTY days overdue on my fibre upgrade with the only visible change being that you cut my previous FTTC connection off. Can somebody who knows what on earth the problem is please pick up the phone, call me and explain the reasons urgently?
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Kev F Comic Artist
(@KevFComicArtist) reported
@heathertweed @bt_uk I've currently only been on the phone to BT for 11 minutes. Chicken feed. This will take at least 35 mins, usually 50 mins. After which they agree an appointment weeks away which then never happens. This will keep happening, you can smell it.
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Nadine
(@Nadine80508285) reported
@bt_uk Hello, I’m having trouble claiming my reward card online. When I click on claim reward I am taken to My Rewards page and it asks me to choose my account as I have 2 showing. The 1st account shows I have nothing to claim and when I click on the 2nd account nothing happens.
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Andrée Frieze 💚🌍🐝🌳🔯
(@andree_frieze) reported
hi @bt_uk I have ward residents in #Ham @lbrut without #broadband. They've been told it won't be restored until 1st May. This is not acceptable - elderly & disabled people living on those streets cannot be left without the internet for nearly 3 weeks. Please speed up this fix.