BT (British Telecom) outages and service status in Braintree, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Braintree come from postal codes CM7 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Braintree, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Braintree, and Sudbury.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 14 days ago |
|
Braintree
|
Internet | 15 days ago |
|
Braintree
|
Wi-fi | 2 months ago |
|
Sudbury
|
Internet | 2 months ago |
|
Chelmsford
|
Internet | 3 months ago |
|
Maldon
|
Wi-fi | 3 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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๐ณ๏ธโ๐ James ๐ณ๏ธโ๐ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, EnglandFoden played half the match Glenn. Coufal hands down MOTM #btsport
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Simon Wilding๐ธ๐ช๐บ (@SJWilding) reported from Eight Ash Green, EnglandAbsolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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๐๐ฝโโ๏ธEmma๐๐ฝโโ๏ธ (@Sandsy79) reported from Halstead, EnglandI can honestly say the customer service at @bt_uk is second to non. Even though they donโt connect me for 3 weeks!!!! Theyโve still been great ๐๐ฝ
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left ๐
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk This came back no issue, but I can confidently say there is an issue
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, Iโm stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service ๐ก๐ก๐ก๐ก๐ก
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think youโll find with the big companies that customer service is poor, especially now with many call centres cut back, Iโve been with BT broadband since 2001 not let me down thus far.
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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Gottapulse (@gottapulse) reported from Witham, England@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Rowan Richards (@Therockstar111) reported from Chelmsford, England@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โบ
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๐ณ๏ธโ๐ James ๐ณ๏ธโ๐ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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lee jones (@jonesy23) reported from Chelmsford, England@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Enge Gray (@Enge21) reported from Great Dunmow, England@londonirish ********? My @btsport box ******* died this afternoon so didnโt see it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Arthur ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@craiginscotland) reported@bt_uk To be honest Iโm considering moving to @ZenInternetHelp the 300mb package Iโm currently on costs less with them and is guaranteed not to go up in price. The CPI+3.9% isnโt good as you *never* increase the base cost for new customers, if anything it goes down, like it did today!
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Stuart Randall (@RandallStuart) reported@bt_uk just been told this is going to be another 3 weeks is unacceptable on top of the three weeks it has already been poor services and a total let down to lets say important people
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Mark (@The_Phenom_13) reported@NOWHelpTeam Iโm fully aware of what it provides. HD should come as standard like it does with every streaming service. I was thinking about grabbing a sports pass, and coming back to NOW, but I think Iโll just stick with @btsport who doesnโt actually charge for HD.
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Mark Nicholson (@Markleshark) reported@bt_uk No known issues, apparently. Whatโs the next steps?
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Melina Kakoulidis (@MelinaKakoulid7) reported@bt_uk Hello Aled, yes they did. I had an engineer twice that was booked for me to be switched to Fibre Optic Broadband and it never happened and the BT software was saying that I had Fibre Optic Broadband and another software was saying I had copper Broadband.
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Jediandy (@JediandyTV) reported@bt_uk I already know thereโs an issue. The problem is all weโve had is a text with an estimated fox time (5:40 yesterday), yet the site now says 5pm today and someone else has been told it canโt be fixed until Monday. Conflicting information is not what we need
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Jack (@AFC_Jack1998) reported@EmmaKennedy @bt_uk Try abusing the customer service man Emma.
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SP (@NEWSKIN2018) reported@btsport ****! Just tuned in for a new Ligue 1 season and that commentary clown Paul Dempsey has been inflicted on subscribers! Do you not learn @btsport that he is embarrassing and even makes Alan Partridge seem credible? Are you totally disinterested in what WE think? Shameful.
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Mystic (@Mystiiic0) reportedRecently my internet has been disconnecting AT LEAST once a day. Iโve reported more faults in the last month than I have since Iโve been with you @bt_uk Whenever I text 61998 it always says thereโs not a problem when there clearly is if it keeps disconnecting.
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Alan Sabatino (@AlanSabatino) reported@bt_uk Just done an update for BT sport on the ps5 and now the app won't load any videos at all. Just gives me a black screen. BT sport still works fine on my phone and tablet so something is wrong with the ps5 version. Can you help??