1. Home
  2. Companies
  3. BT (British Telecom)
  4. Braintree, England
BT (British Telecom)

BT (British Telecom) Outage Report in Braintree, Essex, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Braintree come from postal codes CM7 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Braintree, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Braintree, and Sudbury.

CityProblem TypeReport Time
Chelmsford Phone 8 days ago
Braintree Internet 9 days ago
Braintree Wi-fi 1 month ago
Sudbury Internet 2 months ago
Chelmsford Internet 3 months ago
Maldon Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • Secrethamper
    Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • beckiewood69
    Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Mork4mindy
    Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • pseveruscarter
    Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • Enge21
    Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • pseveruscarter
    Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • BrianDry
    BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

  • Verscuse
    🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • pseveruscarter
    Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • SuePownall
    Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • Verscuse
    🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • Sandsy79
    💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • RWheelhouse1
    rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England

    @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

  • Therockstar111
    Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • howiesway
    Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Bull_Diggy
    Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • pseveruscarter
    Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • pseveruscarter
    Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • luke_kennedy
    luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dickieboy8
    Tony Dickson (@dickieboy8) reported

    @ScotlandNT @jmcginn7 @bt_uk Take this down or I phone the police

  • Spaxieny
    Christine S.L. N (@Spaxieny) reported

    @bt_uk Please fix our lines so we can get internet.

  • iamthestocks
    JacksBroStocks #STONKS (@iamthestocks) reported

    @bt_uk I would like to submit a complaint please. Please have your team contact me!

  • SlipperyKaijuu
    Yee- Kaijuu Overlord (@SlipperyKaijuu) reported

    Hey @bt_uk When my Internet goes down and the router's troubleshooting tells me to call a number to try and sort the fault out, it's really not useful if the lines are freaking closed!!! And before any one comments, yes I have tried turning it off and on again ಠ_ಠ

  • Thehammerone1
    Adam ⚒ (@Thehammerone1) reported

    @freddiehiggins_ @England @bt_uk You’ve got to be joking mate. Absolutely piss poor. Better for Leeds than England. Only passes to get rid of the ball and doesn’t care if it’s a shite one

  • no_lakey
    Mole (@no_lakey) reported

    Hey @bt_uk, I moved house Tuesday and you cut off my broadband first thing. Your staff couldn’t understand that this was a problem for me. Following procedures! Would be better to switch off the broadband at the end of the day as standard or at least agree a time with customers.

  • thatumbreon456
    ThelegendUmbreon (@thatumbreon456) reported

    @CharlieEisnor @BTCare On your console on the network settings you should be able to change a setting between 2.4ghz, 5ghz and switching

  • DJ_Digital_D
    Daniel White* 🔴 (@DJ_Digital_D) reported

    @England @bt_uk None, all ****.

  • Crazy_John1809
    John H (@Crazy_John1809) reported

    @bt_uk I have suddenly lost connection to my service, says it’s disconnected, the code I’m given days my lines have been crossed and I may be charged for another persons use of the Wi-fi and phone

  • Poolsontour1
    Poolsontour (@Poolsontour1) reported

    @England @_DeclanRice @bt_uk Thought he had a solid game, but why does Southgate insist on two defensive midfielders? Poor 2nd half and no ideas how to change.