BT (British Telecom) outages and service status in Braintree, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Maldon, England@bt_uk Still terrible
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left ๐
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Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England@bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.
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๐ณ๏ธโ๐ James ๐ณ๏ธโ๐ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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luke (@luke_kennedy) reported from Braintree, EnglandLove how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap ๐ญ
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@btsport Hi,I am trying to freeze my ยฃ25 subscription but canโt reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your โhelpdeskโ is closed. what an absolute shambles!!
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๐๐ฝโโ๏ธEmma๐๐ฝโโ๏ธ (@Sandsy79) reported from Halstead, EnglandI can honestly say the customer service at @bt_uk is second to non. Even though they donโt connect me for 3 weeks!!!! Theyโve still been great ๐๐ฝ
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James (@rando__) reported from Eight Ash Green, EnglandShocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesnโt turn up. Ring them and told no network is built and wonโt be for a while, yet website says everythingโs up and running! Complaint made.
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk This came back no issue, but I can confidently say there is an issue
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think youโll find with the big companies that customer service is poor, especially now with many call centres cut back, Iโve been with BT broadband since 2001 not let me down thus far.
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Essex Eyes (@OseEyelashes) reported from Kelvedon, England@btsport cancelling my service. This is shocking.
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rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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Secret Hamper โข (@Secrethamper) reported from Tolleshunt Major, EnglandHi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fixโฆ this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, Iโm stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service ๐ก๐ก๐ก๐ก๐ก
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Enge Gray (@Enge21) reported from Great Dunmow, England@londonirish ********? My @btsport box ******* died this afternoon so didnโt see it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme Davis (@GraemeDavis) reported@bt_uk That doesnโt work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?
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DebP (@dyson123) reported@GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?
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Doreen Grove (@redpath42) reportedI recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help
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Alexandra O'Byrne (@AlexaOByrne) reported@bt_uk @stokeygurl Iโve not been able to get into my online account for weeks due to a fault caused when BT upgraded their system a few weeks ago. No account access for weeks, BT cannot help and hence Iโm now taking my landline, broadband and mobile contracts elsewhere! Loyal customer since 1993!
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Simon Smith (@Simoncitizen) reported@Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?
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Paul stagg (@Staggly) reported@Nigelh7n @bt_uk itโs affecting be so many people and they canโt fix it - we all need to push for compensation
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Thanks, but there has to be someone in BT who can fix an email problem? It might not be you, but there has to be someone?
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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Glo ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง (@Glo_Thienel) reported@bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?
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bazzer (@thematrixzion) reportedThe @bt_uk app is a load of crap it updates you canโt use it even to turn my kids Wi-Fi back on