BT (British Telecom) outages and service status in Braintree, England

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Braintree, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, and Braintree.

City	Problem Type	Report Time
Chelmsford	Internet	1 hour ago
Braintree	Internet	10 days ago
Braintree	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

• 
  Paige 📚🎮 (@pseveruscarter) reported 27 seconds ago from Sudbury, England

  @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

• 
  Paige 📚🎮 (@pseveruscarter) reported 27 seconds ago from Sudbury, England

  @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

• 
  Bull Diggy #GSBOUT (@Bull_Diggy) reported 4 minutes ago from Chelmsford, England

  @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

• 
  Lily Smith (@LilyMaeSmith_) reported 5 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  luke (@luke_kennedy) reported 10 minutes ago from Braintree, England

  Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

• 
  💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported 20 minutes ago from Halstead, England

  I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

• 
  Neil Wilson (@wilson_76) reported 34 minutes ago from Chelmsford, England

  @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

• 
  Rowan Richards (@Therockstar111) reported 43 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

• 
  Simon Wilding🔸🇪🇺 (@SJWilding) reported 44 minutes ago from Eight Ash Green, England

  Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

• 
  Enge Gray (@Enge21) reported 48 minutes ago from Great Dunmow, England

  @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

• 
  BrianDry (@BrianDry) reported 49 minutes ago from Coggeshall, England

  @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

• 
  𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported 50 minutes ago from Sudbury, England

  @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

• 
  neil leverett (@neil_lev_sport) reported 53 minutes ago from Steeple Bumpstead, England

  Foden played half the match Glenn. Coufal hands down MOTM #btsport

• 
  James (@rando__) reported 55 minutes ago from Eight Ash Green, England

  @bt_uk hi need to cancel an order with you, what’s the phone number please :)

• 
  lee jones (@jonesy23) reported 56 minutes ago from Chelmsford, England

  @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 56 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  Paige 📚🎮 (@pseveruscarter) reported 57 minutes ago from Sudbury, England

  @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 57 minutes ago from Braintree, England

  @bt_uk Still having issues this is day 3 now

• 
  Marie Anderson (@WestVodkadrink) reported 58 minutes ago from Feering, England

  @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 59 minutes ago from Braintree, England

  @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 7 minutes ago

  @bt_uk I had a long conversation with @bt_uk the other day. I was told to wait til the new residents have taken over on the 28th after which I’ll receive a final bill. Why are you charging twice for this service for 7 months. I’m astounded it’s even legal. And why take payment before?

• 
  huw (@jonsie) reported 7 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

• 
  Large Vodka (@mizmuggle) reported 8 minutes ago

  @bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough

• 
  Sem Essessi (@SemiEssessi) reported 9 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  The Real Philip Lyon (@phillyonskem) reported 10 minutes ago

  Every time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.

• 
  Choppaloppadingdong (@ScottWi28968286) reported 11 minutes ago

  @bt_uk want to remove landline from package, told on BT chat Ok but I have to pay £9.99 for a “Hybrid Connect” device which I don’t want or need, as a new broadband package has to be created and they must send this thing out?! I only want to cancel landline!! Anyone else had this

• 
  namecantbebrank (@alreetson) reported 14 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  Darren Whitehall (@darrenwhitehall) reported 14 minutes ago

  @bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.

• 
  Mark (@Walesguy2) reported 17 minutes ago

  @bt_uk Site is still down….four hours!!!

• 
  @CyberHusky (@PetecoleO) reported 22 minutes ago

  @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.