BT (British Telecom)

BT (British Telecom) Outage Report in Braintree, Essex, England

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The latest reports from users having issues in Braintree come from postal codes CM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Braintree, Essex, England 02/25/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Braintree, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Braintree, Sudbury, Chelmsford and Maldon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBraintree Wi-fi
United KingdomSudbury Internet
United KingdomChelmsford Internet
United KingdomMaldon Wi-fi
United KingdomBraintree Internet
United KingdomChelmsford Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnfilogoffSally Sally Anfilogoff (@AnfilogoffSally) reported

    @bt_uk @sarahjrandall Does this still work? I got a call when I was in bed last night about a delivery and I never want another one ever again. I do not recall opting in

  • Mo_Pedder_50cc Mo Pedder (@Mo_Pedder_50cc) reported

    Why can't @bt_uk simply supply a returns address for uncollected stock, rather than only giving an email address that is never answered? And don't get me started on their customer service phone number. That's just impenetrable!

  • Pheonnexx Heather Poole (@Pheonnexx) reported

    you send threatening emails about debt collection, and you cancel people’s complaints about this for no reason. What are you going to do about this @bt_uk

  • HighbridgeTrust Highbridge Conservation Group (@HighbridgeTrust) reported

    @bt_uk @simonharris_mbd BT won't let me care for wildlife because I am spamming myself? Help!

  • HighbridgeTrust Highbridge Conservation Group (@HighbridgeTrust) reported

    @bt_uk I still need help 😩

  • HenryDesmond96 Henry Desmond (@HenryDesmond96) reported

    @bt_uk @btbusinesscare My account is residential as the business isn’t located at home but to not have any access to the internet is ridiculous! I get no phone signal at home and no data signal so with no broadband or landline I have no accesss to communications. I am at a friends house to deal with!

  • LewyEdgar Lewyedgar (@LewyEdgar) reported

    @bt_uk paying £40+ for a internet service that lasts 3 minutes before disconnecting again, reset the router, had 2 separate engineers come to look at the port on the wall, one said it would be the tv antenna which is impossible when the wiring is from the phone lines. Help?……

  • jackieeyre12 jackie eyre (@jackieeyre12) reported

    @bt_uk As I have already put, I need a way to contact you other than 150 about my complaint about not getting my double data

  • Gazzy_Burns Gareth (Sky)Walkner (@Gazzy_Burns) reported

    @bt_uk your price increases are excessive. No detailed explanation as to why. Service is the same yet you’ve decided to increase my prices…dramatically. Please assist. Not heard back from complaint.

  • silverthorn2151 Chris Whitehead (@silverthorn2151) reported

    @bt_uk @BarryP94847920 You as well??!!. Been waiting for the clown working on switching our phone line after fibre installed for 7 days now. No one can help, no one is interested and now I'm told next Wednesday.....if I'm lucky. Simply woeful management of unhappy customers.