Is BT (British Telecom) having an outage in Braintree, Essex, England?

@BTCare Yes, that they are sending a new router and it will arrive Monday. Internet went down overnight on Wednesday. I have BT the benefit of the doubt yesterday rang today and new router being sent out leaving me with no internet for 5 days. It’s just issue after issue after issue.

@BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

@ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

@BTCare Don’t worry, I’m with Sky and they’re just as bad.

@BTCare Why on earth is our broadband situation still not sorted out? It’s the worst it’s ever been. We got a text saying ‘we haven’t found a network problem’. Then tell me why nothing is loading at all!!! I work from home most days - I need broadband. THIS IS NOT GOOD ENOUGH

@BTCare I have no idea. But we’ve had this broadband for almost 12 months now and it’s never been this slow.

@BTCare Then I have no idea why I pay so much money for a poor service!

@BTCare No not last week have had it a few months. But I'm on my 3rd smart hub already. As I'm sure t you are aware there is a problem where the hub refuses dns and gets caught in reboot loop. I have dropped 4 times in 2 weeks so far. :(

@BTCare No, I’m not wasting my time sitting on hold. I pay for a service, I’m not getting a service, it’s not for me to sort the issue out.

@BTCare Have you got a number that you don’t have to sit on hold? Tried going to the complaints part of the website, even that takes forever to load. Quick to ask to for money, not so quick to offer a service.

@BTCare I didn’t have to speak to anyone to set the account up, I don’t have the time to be sat on hold. Please either sort out the subscription on the account listed or cancel the account.

@BTCare I don’t expect to have to phone someone when I’m paying for a service. It appears that you can’t cancel subscriptions through the website. Please cancel my account GB12154750

Ps. Yet another failed call back yesterday, if you’re not going to do what you promise @bt_uk or @BTCare please don’t make such statements. The let down only goes to frustrate people further & only proves how incompetent you are.

Ps. Yet another failed call back yesterday, if you’re not going to do what you promise @bt_uk or @BTCare please don’t make such statements. The let down only goes to frustrate people further & only proves how incompetent you are.

@btsport ‘s @FIAFormulaE cuts off at around 13 mins to go in Practice, and now with like 1 min to go in Practice to go again. Absolutely atrocious lol. Ads with some awful, awful timing. @f1broadcasting

@btsport on safari has a hidden feature, it teleports you outside #UK randomly and says "Sorry, BT Sport is only available in the UK Code: VC003" #WTF #BTSport

@allezlombaert @btsportfootball @btsport Yer not funny whatsoever mate like I genuinely feel bad for you bc you definitely got bullied at school

@Synuix_ @btsportfootball @btsport You really are a strange man. "Are yew ashamed of yer country wee fella" calm down braveheart 😂😂

@THEORIGINALMB @UFCEurope @btsport @ElevenSports_UK @ufc Nothing that was your choice to cancel btsports I was gonna do the same but choose to wait cause eleven sports hadn't shared any details on there service for UFC which is strange after getting rights to a massive sporting company hard luck boys

@UFCEurope @btsport Basically the UFC tried to rip every ****** off in the UK but it backfired so they went crawling back to BT. Fantastic news that they did but shit way of going about business.

@edccraig @btsport They have been delayed getting highlights up all series. Must be a rights issue

@STVPaul @btsport 13 weeks we were top and that looks like a fluke, these players bottled it tonight and showed no heart and no fight after losing the 1st goal and going down to 10. Losing 5-0 to Livi for me is unforgivable