BT (British Telecom) Outage Report in Braintree, Essex, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Braintree come from postal codes CM7 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Braintree, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Braintree, and Sudbury.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 11 days ago |
|
Braintree
|
Internet | 12 days ago |
|
Braintree
|
Wi-fi | 2 months ago |
|
Sudbury
|
Internet | 2 months ago |
|
Chelmsford
|
Internet | 3 months ago |
|
Maldon
|
Wi-fi | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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๐ณ๏ธโ๐ James ๐ณ๏ธโ๐ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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๐ณ๏ธโ๐ James ๐ณ๏ธโ๐ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โบ
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, Iโm stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service ๐ก๐ก๐ก๐ก๐ก
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Rowan Richards (@Therockstar111) reported from Chelmsford, England@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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lee jones (@jonesy23) reported from Chelmsford, England@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Enge Gray (@Enge21) reported from Great Dunmow, England@londonirish ********? My @btsport box ******* died this afternoon so didnโt see it.
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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Garry Harvey (@Mork4mindy) reported from Great Baddow, England@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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๐๐ฝโโ๏ธEmma๐๐ฝโโ๏ธ (@Sandsy79) reported from Halstead, EnglandI can honestly say the customer service at @bt_uk is second to non. Even though they donโt connect me for 3 weeks!!!! Theyโve still been great ๐๐ฝ
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Secret Hamper โข (@Secrethamper) reported from Tolleshunt Major, EnglandHi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fixโฆ this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Gottapulse (@gottapulse) reported from Witham, England@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England@bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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luke (@luke_kennedy) reported from Braintree, EnglandLove how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap ๐ญ
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr T0n3r๐ฌ๐ง๐ฎ๐ช (@toner1984) reported@bt_uk hi, I'm a BT customer, and need a new router. How can I order a new Hub? Thanks
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Gautam Das (@DasD36516180) reported@bt_uk hi I am from TW76AT. Our broadband seems to be failing from yesterday evening and completely stopped working. I need this broadband to function to continue with my work. Phone calls are ringing and response so far. Please can u give me a service update in my area
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Rhyan (@DataStore_) reported@bt_uk Hi, is there a particular reason I can't cancel my (soon to end) contract via your website? Seems your call centres are vacant.
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Sheila Evans ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@SAEvans66) reported@btbusinesscare we pay for Critical care on our business landline so that faults are repaired within 6 hours not the 8 days weโve been quoted!! When you have no mobile signal and are reliant on your landline this is shocking service.
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Jessica Maria (@jessica_mariac) reported@SkyUK @bt_uk so is it correct that the outage in Bedford is going to take 2-3 DAYS to repair?
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Anne P (@anniepants35) reported@bt_uk can you please contact me asap re mini-hub not working despite being re-assured it will remain on as continuation of home service not possible due to a BT error. Now unable to work from home!
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FijustFi (@bitchystichy) reported@hatetorycuts @bt_uk BT have always provided the emergency operator service, they handle the call before it goes to fire, police or ambulance. When you first call and are asked what service, thats the BT role.
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Tim Haines (@TimHaines77) reported@bt_uk The fault was supposed to have been fixed on Tuesday. You emailed to say you couldn't fix but have provided no date. You never paid automatic compensation last time my phone broke.
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Angela ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ โ๏ธ ๐ช๐บ ๐ค (@sistersurxang) reported@bt_uk Despite 5 phone calls to you and 2 promised call backs from your customer service team I've still not got my issue sorted out. All I want to do is cancel the broadband part of my package and keep my call plan (landline). Why is this so difficult to sort out
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Dylan Jones (@dylanjonesCAFC) reported@bt_uk your wifi is so ******* **** it makes me want to off myself yet again cutting out non stop stupid stupid company