BT (British Telecom) Outage Report in Braintree, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Braintree come from postal codes CM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Braintree, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Braintree, Chelmsford and Maldon.
| City | Problem Type | Report Time |
|---|---|---|
 Braintree |
Internet | |
| Chelmsford |
Phone | |
| Maldon |
Internet | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
TV | |
| Braintree |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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neil leverett
(@neil_lev_sport) reported
from
Steeple Bumpstead, England
Foden played half the match Glenn. Coufal hands down MOTM #btsport
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Bull
(@danieljbull8) reported
@bt_uk No. I'm a Sky customer but they're saying the actions on you to fix the cable in the street!
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Bob P @BobPitman@toot.community
(@Sandanista) reported
@bt_uk Sometimes it seems to sleep for 5 or 25 mins then comes back... other times all devices seem to react the same as if internet speed is being throttled and all devices (inc the internet tv get glitchy & pixilated/slow/sound & picture out of sync. 3/3
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Bradley Carson
(@Brad_Carson1998) reported
@bt_uk Hi, you were to cancel the contract as per conversation with one of your employees at the door. On the phone and I quote with your colleague “we’ve ****** up, without sugar coating it”. You’ve offered a 6 month refund so why would they go to sky?
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Sarfraz Hussain
(@saf7321) reported
@bt_uk Our Phone Service is BT - Its not a wall socket - I'm not sure what its called, its Free hand - Sky Engineer, who installed Sky - added this line in. This was a Few years ago.
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Stewart Connell
(@warthoghk) reported
@bt_uk I would strongly advise anyone buying Fibre to not bother unless you buy the upgraded package. Does not work. Told by engineer I need two discs minimum to get a signal in my 3 bed semi!
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Bartlomiej Polski Fizio
(@2Bartsimpson) reported
@bt_uk accountGB16446492 / complaint vol013-706744630791. Ongoing complaint about poor service and terrible WiFi signal since April 2022! Now new acute issue no WiFi . As an nhs home working clinician how much more do @bt_uk want to hinder patient care. Past 12 hr no WiFi ! HELP
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Alistair Todd
(@AlistairTodd10) reported
@bt_uk @EE Go with business broadband via EE... Useless customer service! No internet two months in and problem after problem... Shambles! Go on @EE why you bothering to offer BT business broadband?
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Sharon Bowles
(@sharonmbowles) reported
@BTCare Been waiting for 5 hours and looks like your engineer not turning up. Your staff won’t speak to me due to “data protection” (ie my husband and not me was stupid enough to place an order with you)
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Bob P @BobPitman@toot.community
(@Sandanista) reported
@bt_uk No, had replacement hub abt yr ago I think. Last 3 or 4 mth seem to have lot of little glitchy mins & then it would be OK for while but the last month & bit have found restarting hub has cleared connection issues- or sometimes just soft device disconnect from hub & reconnect wifi
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Dave Tidwell
(@DJGTidwell) reported
@bt_uk An update, the PON light flashed green for 1.5 hours, then reconnected to the network. I cancelled the booked engineer appointment. If fibre cable was damaged the FON would be flashing red, PON flashing green meant exchange connection was good, but service was deactivated there