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BT (British Telecom)

BT (British Telecom) outages and service status in Braintree, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • SJWilding
    Simon Wilding๐Ÿ”ธ๐Ÿ‡ช๐Ÿ‡บ (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Secrethamper
    Secret Hamper โ„ข (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fixโ€ฆ this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • beckiewood69
    Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • neil_lev_sport
    neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80โ€™s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesnโ€™t turn up. Ring them and told no network is built and wonโ€™t be for a while, yet website says everythingโ€™s up and running! Complaint made.

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene ๐Ÿ’—๐Ÿ˜ญ

  • SuePownall
    Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • jta1497
    Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didnโ€™t happen. Called today & next update 9th November. Absolutely disgraceful.

  • Verscuse
    ๐Ÿณ๏ธโ€๐ŸŒˆ James ๐Ÿณ๏ธโ€๐ŸŒˆ (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • OseEyelashes
    Essex Eyes (@OseEyelashes) reported from Kelvedon, England

    @btsport cancelling my service. This is shocking.

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my ยฃ25 subscription but canโ€™t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KG40332532
    KG40 (@KG40332532) reported

    @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

  • KerZE87
    emze (@KerZE87) reported

    @bt_uk I already know thereโ€™s an issue as this was discussed on a community Facebook page. But it wouldโ€™ve been nice to have been told by email or text that there was an issue.

  • Gizmo83508413
    Gizmo (@Gizmo83508413) reported

    @bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As itโ€™s your website maybe you should be contacting the technical team? Just a thought, like

  • simboman
    Simboman ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ฆ (@simboman) reported

    @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

  • KflanaganKevin
    Kevin Flanagan (@KflanaganKevin) reported

    Now May 5th still no connection !! Despite endless calls and attempts to get help !โ€™ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We donโ€™t close at 6 !!

  • Milly1Molly
    Jane (@Milly1Molly) reported

    @weatherbraine @bt_uk @Ofcom We went away from BT due to their service. Who in their right mind uses Evri?

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Yes, tried that, doesn't work. That's why I am contacting you? Has BT reached the stage where it simply isn't able to fix basic faults?

  • NikkiOsbor4715
    Nikki Anderson (@NikkiOsbor4715) reported

    @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough๐Ÿ˜ก

  • The_Change_666
    ๐Ÿ’ซAdam๐Ÿ‘€ (@The_Change_666) reported

    @bt_uk any issues in Swansea for broadband? My internet has gone down

  • omotforest
    David Sinfield (@omotforest) reported

    Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.