BT (British Telecom) outages and service status in Braintree, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Braintree, England
The most recent BT (British Telecom) outage reports came from the following cities: Halstead, and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead
|
Internet | 9 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene ๐๐ญ
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James bartlett (@Darkestfrost) reported from Braintree, England@T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.
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neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, EnglandFoden played half the match Glenn. Coufal hands down MOTM #btsport
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Simon Wilding๐ธ๐ช๐บ (@SJWilding) reported from Eight Ash Green, EnglandAbsolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk Still having issues this is day 3 now
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Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England@BTCare is there a problem with broadband tonight in CM27PZ
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Enge Gray (@Enge21) reported from Great Dunmow, England@londonirish ********? My @btsport box ******* died this afternoon so didnโt see it.
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left ๐
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@btsport Hi,I am trying to freeze my ยฃ25 subscription but canโt reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! Iโm going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesnโt show any final bill owing! They refuse to help me smugly telling me my fault!
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England@bt_uk disgusting service for new customers. My grandparents who are in their 70/80โs ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Garry Harvey (@Mork4mindy) reported from Great Baddow, England@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your โhelpdeskโ is closed. what an absolute shambles!!
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think youโll find with the big companies that customer service is poor, especially now with many call centres cut back, Iโve been with BT broadband since 2001 not let me down thus far.
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Gottapulse (@gottapulse) reported from Witham, England@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (Christina) (@GalanthusA) reported@scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.
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Tom Tolkien (@tomtolkien) reported@bt_uk Thereโs no broadband in TR7 and youโve turned off chat support, phone support and SMS support (thatโs all support and contact options) for the next 12 hours.
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๐ซAdam๐ (@The_Change_666) reportedThis fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk
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JAH (@JAH59) reported@bt_uk I want to make a complaint
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MFK (@Kelly316M) reported@BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!
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Paul Williams (@DonPauleone1987) reported@bt_uk hi. Hope youโre well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue Iโm having is not being able to do that. Iโm not calling 150 either. Please can someone reach out. Thanks. Paul.
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mouse (@HooverMouse) reportedCome on @bt_uk Fix your email login. Happens to so many people, so often.
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Darren Smith (@Smicer999) reported@bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service Iโve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?
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"Lady" Harwell because my butcher said I talk posh (@wearesiam) reported@bt_uk not a word from you re no email service Appalling service!!!
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Kirsteen Campbell (@KirsteenCampbel) reported@EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks