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BT (British Telecom)

BT (British Telecom) outages and service status in Braintree, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Braintree, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, and Braintree.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • howiesway
    Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • BrianDry
    BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isnโ€™t it. Thank god or IT Specialists for internet calling since we donโ€™t get any sort of mobile signal here.

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • whitehotlane18
    Voice of the people (@whitehotlane18) reported from Chelmsford, England

    @btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, heโ€™s got most ... etc. So ******* shit. Silva was lucky he didnโ€™t have his head taken off. BT sooooo poor

  • jta1497
    Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • SeadogSpurs
    โš“Ianโš“ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left ๐Ÿ˜‘

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • luke_kennedy
    luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap ๐Ÿ˜ญ

  • Sandsy79
    ๐Ÿ’๐Ÿฝโ€โ™€๏ธEmma๐Ÿ’๐Ÿฝโ€โ™€๏ธ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they donโ€™t connect me for 3 weeks!!!! Theyโ€™ve still been great ๐Ÿ‘๐Ÿฝ

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • Secrethamper
    Secret Hamper โ„ข (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fixโ€ฆ this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80โ€™s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your โ€˜helpdeskโ€™ is closed. what an absolute shambles!!

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โ˜บ

  • gottapulse
    Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Therockstar111
    Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • brian_mcbride1
    Brian McBride (@brian_mcbride1) reported

    @bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed

  • theRedun
    Rob (@theRedun) reported

    @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for โ€œpremium WiFiโ€ and itโ€™s painfully slow, no faster than the free version, caravan club staff say itโ€™s nothing to do with them, report it to you! How do I report it to you?

  • CollinsLarissa
    Larissa Collins๐Ÿ‡ฑ๐Ÿ‡น๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@CollinsLarissa) reported

    @bt_uk So youโ€™re making an upgrade I never asked for and itโ€™s still cost me over an hour on the phone because you canโ€™t get your appointments in the right order. I donโ€™t care about your rigid systems - Iโ€™m the customer. I care even less that โ€˜AI did itโ€™ - you trained it.

  • Deano01973
    Dean Hazell (@Deano01973) reported

    @bt_uk my phone line been down a weekend due to BT and poor customer service.

  • Jacsplace3
    Jac Dee ๐Ÿ‡บ๐Ÿ‡ฆ (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • CollinsLarissa
    Larissa Collins๐Ÿ‡ฑ๐Ÿ‡น๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@CollinsLarissa) reported

    @bt_uk Complaint has been opened and then closed! I give up.

  • JoshuaABeider
    Joshua Beider (@JoshuaABeider) reported

    @bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as thereโ€™s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices โ€” for nearly a MONTH.

  • duncsand
    Duncan Anderson ๐Ÿƒ๐Ÿ”‹โšก๏ธ๐Ÿค– (@duncsand) reported

    @neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.