BT (British Telecom) outages and service status in Braintree, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Braintree, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, and Braintree.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, Iโm stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service ๐ก๐ก๐ก๐ก๐ก
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๐ณ๏ธโ๐ James ๐ณ๏ธโ๐ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Marie Anderson (@WestVodkadrink) reported from Feering, England@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription ๐ก๐คฌ๐ก๐คฌ
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think youโll find with the big companies that customer service is poor, especially now with many call centres cut back, Iโve been with BT broadband since 2001 not let me down thus far.
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James (@rando__) reported from Eight Ash Green, EnglandShocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesnโt turn up. Ring them and told no network is built and wonโt be for a while, yet website says everythingโs up and running! Complaint made.
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BrianDry (@BrianDry) reported from Coggeshall, England@NRManc @bt_uk Crazy isnโt it. Thank god or IT Specialists for internet calling since we donโt get any sort of mobile signal here.
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your โhelpdeskโ is closed. what an absolute shambles!!
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Garry Harvey (@Mork4mindy) reported from Great Baddow, England@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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James (@rando__) reported from Eight Ash Green, EnglandSo back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didnโt happen. Called today & next update 9th November. Absolutely disgraceful.
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โบ
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk This came back no issue, but I can confidently say there is an issue
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England@bt_uk disgusting service for new customers. My grandparents who are in their 70/80โs ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Maldon, England@bt_uk Still terrible
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MouseMat (@andymousemat) reported@bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet
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Jill (@LavenderFairy79) reported@BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!
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Simon (@thfcsimonm) reported@bt_uk Iโve been trying to cancel a line for 8 weeks. You still havenโt done it. Absolutely disgraceful useless service. BT is probably the worst conglomerate in the UK
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bryony (@bryonycdc) reported@bt_uk hi, an engineer was meant to visit today as my internet has barely been working since it was installed about a week ago and no one has turned up? iโm a new customer and beyond unimpressed, regretting switching to your broadband
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Apex Signs (@apex_signs1) reported@btbusinesscare Iโve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? ๐คฌ๐คท๐ป. Iโm being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesnโt understand!! ๐ฑ๐ฑ
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SNF PAYS (@snfpays) reported**** BT. Bunch of *****. ****** me around since minute one. Still ******* me around now. No ******* customer support. Bunch of *****. @bt_uk whatโs your ******* resolution? Taking my money and not providing me the WiFi. Come on ********* Iโm waiting for your reply. @bt_uk
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Paul Dilger (@paulidilge) reported@bt_uk your website is so desperately poor. You offer a chance to edit my details and then you grey out the submit button, then you deny access to the page #hopeless #fail
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Clive MacDonald (@clivemacd) reported@bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we canโt get your account details at the moment, Weโre trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.
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kernip โ (@Kernn_Dawg) reported@bt_uk youโre existing customer price promise is a scam, your customer service is a mess and you have 0 loyalty for your long term existing customer. Get in the bin. Moving to @skytv asap.
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Andy Mich (@MrAndyMich) reported@bt_uk Iโm absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was โI promise I work on behalf of BTโ. I said I can promise Iโm the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, itโs dangerous and a disgrace and itโs making me think if you can be trusted at all. In this day and age itโs unforgivable to do this in this manner.