BT (British Telecom)

BT (British Telecom) Outage Report in Braintree, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Braintree, Essex, England 12/23/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Braintree, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Maldon, Braintree and Sudbury.

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City Problem Type Report Time
United KingdomChelmsford Phone
United KingdomMaldon Internet
United KingdomChelmsford Wi-fi
United KingdomChelmsford TV
United KingdomBraintree Internet
United KingdomChelmsford Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LindoresSpirit Drew McKenzie Smith (@LindoresSpirit) reported

    @btbusinesscare Hi Sean @btbusinesscare , unless you can stop me paying +£70 a month for WiFi that was 'guaranteed' to cover the house but is so poor that I have had to install an alternative network I don't suppose there is.

  • wallin_08 Jase (@wallin_08) reported

    Great @Plusnet @bt_uk Down!! No internet for the last 12 hours. Why is all these #big companies will send the bailiffs out if you miss payments. But when they fail to provide the services to the customer, they still bill you and not so much as a sorry, here's a month free....

  • peter_cook17 Peter Cook (@peter_cook17) reported

    @BlokeOfWords @bt_uk It is absolutely awful. 112 minutes on hold to get call answered, and then another hour being bounced around. When I stated I wanted to make a formal complaint, he said I would need to ring back tomorrow, as that team was closed!!!

  • harjwwt Gabhru in UK 🇬🇧 (@harjwwt) reported

    @EE @BTGroup @btsport No network at all on my Phone from morning. Unable to use calls/Social media. Its a shame for you Fix it asap or don't call yourself best network in UK. Complaint no 19448671

  • Caz_Hill_ Caz (much older than you) (@Caz_Hill_) reported

    @bt_uk it's the recorder box - basically it records one out of five on the planner (very annoying) This is my second box with same issues since February. BT can find nothing wrong with it. Is it just my recorder or is there a wider issue with the software?

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    Two things; 1. Has ANYONE ever successfully moved home with @bt_uk without any hiccups? 2nd time for us in 6 months. Beyond terrible both times. 2. Why is calling cust. service for ANYWHERE so awful these days, & why, when you inevitably get cut off, does nobody call you back?

  • Mi0VAX 📻 Pete 📻 🇺🇦 mastodon.social/@mi0vax (@Mi0VAX) reported

    @bt_uk Trying to report a fault on landline (no dialtone so clearly not a broadband issue) but your system keeps referring me to EE for a broadband fault - landline is with BT so what's going on?

  • McGco1 McG.co (@McGco1) reported

    @adamsummerton @TheVanaramaNL @btsport Setanta did used to show the play off games in the North and South 6th tier but never actual league games.

  • Norris15_Richie Richie Norris (@Norris15_Richie) reported

    @bt_uk Thanks Steph, but no I’m fed up of people looking into it …. In fact 60 days of people looking into it, I’ve taken days off work and waited multiple times for engineers who never turn up. I’m paying for your screw ups.

  • Dj0499Donna Donna Jones (@Dj0499Donna) reported

    @bt_uk we are still offline and without landline since November 8th. Several dates for resolution later we are told the big day will be 18th December. Our business is being affected at a time we can ill afford for this to happen. Disabled parents cannot contact us. Come on BT!