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BT (British Telecom)

BT (British Telecom) outages and service status in Braintree, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Braintree, England

The most recent BT (British Telecom) outage reports came from the following cities: Halstead, and Chelmsford.

CityProblem TypeReport Time
Halstead Internet 15 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didnโ€™t happen. Called today & next update 9th November. Absolutely disgraceful.

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • Bull_Diggy
    Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, Iโ€™m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • RWheelhouse1
    rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England

    @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

  • MaxineTJones
    Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @BTCare is there a problem with broadband tonight in CM27PZ

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my ยฃ25 subscription but canโ€™t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โ˜บ

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! Iโ€™m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesnโ€™t show any final bill owing! They refuse to help me smugly telling me my fault!

  • Enge21
    Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didnโ€™t see it.

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80โ€™s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your โ€˜helpdeskโ€™ is closed. what an absolute shambles!!

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think youโ€™ll find with the big companies that customer service is poor, especially now with many call centres cut back, Iโ€™ve been with BT broadband since 2001 not let me down thus far.

  • Sandsy79
    ๐Ÿ’๐Ÿฝโ€โ™€๏ธEmma๐Ÿ’๐Ÿฝโ€โ™€๏ธ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they donโ€™t connect me for 3 weeks!!!! Theyโ€™ve still been great ๐Ÿ‘๐Ÿฝ

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JustClembo
    Justine Clement (@JustClembo) reported

    @bt_uk what an absolute disgrace of a service youโ€™ve โ€˜givenโ€™ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE youโ€™ve stressed them to the hilt & theyโ€™ll be 4wks no internet

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

  • badshelley
    Shelley Squire (@badshelley) reported

    @bt_uk Iโ€™ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. Iโ€™ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

  • UnashamedBrit
    Bulldog (@UnashamedBrit) reported

    @bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go downโ€ฆ. Third world company for a third world country

  • JustClembo
    Justine Clement (@JustClembo) reported

    @bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldnโ€™t help & they needed super fast broadband & left. Over the phone you then said โ€˜thereโ€™s none in your area, what a mess weโ€™ve madeโ€™ & now itโ€™s another 2wks to wait.

  • Nige78
    Nige Crooks (@Nige78) reported

    @btbusinesscare Broadband down in TS1?

  • smeemartin
    Martinโ“‚ VOTE FOR CHANGE (@smeemartin) reported

    Day 364 with no broadband , @bt_uk still canโ€™t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

  • DomusHolmes
    DomusHolmesPropertyFinder (@DomusHolmes) reported

    @bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!

  • JuneMar68456333
    June Marsh (@JuneMar68456333) reported

    @bt_uk is bt email down today? No emails received since midnight which is very unusual.