BT (British Telecom) Outage Report in Braintree, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Braintree come from postal codes CM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Braintree, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Maldon, Chelmsford, Braintree, Sudbury and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Maldon |
Internet | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
TV | |
| Braintree |
Internet | |
| Chelmsford |
Phone | |
| Sudbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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neil leverett
(@neil_lev_sport) reported
from
Steeple Bumpstead, England
Foden played half the match Glenn. Coufal hands down MOTM #btsport
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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Enge Gray
(@Enge21) reported
from
Great Dunmow, England
@londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz McEwan
(@GaryMcewan78) reported
@bt_uk Hi, on BT halo, complete WiFi and struggling to get a signal in a room. How and who exactly do I contact for an extra disk?
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MrT
(@MrT_1965) reported
@bt_uk Hi, I recently had a problem with my landline. It was fixed but the problem has returned. The line is cracklings and it is very hard to hear people. I have tried ringing you but there is a long queue. Your web chat facility is also unavailable. Can you help please.
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ARFUR FUXAKES
(@JACKATTACK2008) reported
@bt_uk Why are your retention deals crap. It's like you really want me to go to @virginmedia I would already be there mind you had @virginmedia sorted the contract correctly where my end matched theirs. No way i was relying on 'It will be fine, it shows at this end' on the phone.
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Rich Pearce
(@RichPearce) reported
@bt_uk Hi, I'm have a mobile with EE I'm looking to upgrade (also an existing BT broadband customer and have 2 other mobiles with BT). If I upgrade via BT (which takes me to the EE store!) do I need a PAC code as BT is now partnering with EE - when I swapped before I did?
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William 🏴
(@BillyBoi11B) reported
@RebeccaAnneByr1 @bt_uk Your service connected, when the necessary team at Openreach either create extra capacity or divert your set up to another cabinet. I suggest you don’t cancel your order as you will wait longer to get setup, it won’t matter if you choose another CP the same delay will happen 2/2
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Terri Harris
(@tharris1684) reported
@bt_uk we haven’t had the fibre installed yet and to say you have provided the worst service would be an understatement. Can’t get through to anyone - can’t seem to keep an appt, even after already complaining.. truly awful
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neil summersgill
(@nsummers1234) reported
@bt_uk It's ok I raised the issue via the Sports support instead
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neil summersgill
(@nsummers1234) reported
@bt_uk No it was WiFi disc. Everytime I tried the BT app chat and said it was a technical issue it said no agents. So I just pinged the general chat via web and just thought pick something other than technical. Got me to someone who has booked engineer
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Sly
(@zSly_) reported
@bt_uk no, help @czlrt his BT download speed isn't as you promised, he's not very happy
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no clue what's going on send help
(@OwenBestGoalie) reported
@bt_uk I can't watch the latest episode of NXT on my PS4. When I tried watching it on my phone, I was able to watch it on the enhanced player but not the standard one. What's the problem?