BT (British Telecom) outages and service status in Braintree, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Braintree, England
The most recent BT (British Telecom) outage reports came from the following cities: Halstead, and Chelmsford.
Community Discussion
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BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, Iโm stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service ๐ก๐ก๐ก๐ก๐ก
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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James (@rando__) reported from Eight Ash Green, EnglandSo back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didnโt happen. Called today & next update 9th November. Absolutely disgraceful.
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BrianDry (@BrianDry) reported from Coggeshall, England@NRManc @bt_uk Crazy isnโt it. Thank god or IT Specialists for internet calling since we donโt get any sort of mobile signal here.
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Neil Wilson (@wilson_76) reported from Chelmsford, EnglandAnd the broadband goes down again........awesome stuff @bt_uk thatโs double figures this year already. Shocking service as always........
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your โhelpdeskโ is closed. what an absolute shambles!!
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Secret Hamper โข (@Secrethamper) reported from Tolleshunt Major, EnglandHi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fixโฆ this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk Can I cancel my bt tv package
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think youโll find with the big companies that customer service is poor, especially now with many call centres cut back, Iโve been with BT broadband since 2001 not let me down thus far.
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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๐ณ๏ธโ๐ James ๐ณ๏ธโ๐ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Voice of the people (@whitehotlane18) reported from Chelmsford, England@btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, heโs got most ... etc. So ******* shit. Silva was lucky he didnโt have his head taken off. BT sooooo poor
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Rowan Richards (@Therockstar111) reported from Chelmsford, England@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England@bt_uk disgusting service for new customers. My grandparents who are in their 70/80โs ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Tolkien (@tomtolkien) reported@bt_uk youโve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesnโt pick up. Do you have an email address or postal address so I can contact you?
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Andy (@bigdaddymills1) reported@btbusinesscare day 3 of no broadband effecting my business and you reply saying youโve opened a complaint wtf such a bad business
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Seรกn (@mylastsatoshi) reported@bt_uk Hello. โA customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. โPayment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. โI trust you will retain call recordings from June 7th, 2026, I know I will. โGood evening to you and yours.
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Chiara (@Mhairiang26) reported@JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero
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Brian McBride (@brian_mcbride1) reported@bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.
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AcharyaViren (@AcharyaShahV) reportedBT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.
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BudeBee (@_BudeBee) reported@bt_uk The person on 0330 1234 150 wouldnโt resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.
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Justine Clement (@JustClembo) reported@bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldnโt help & they needed super fast broadband & left. Over the phone you then said โthereโs none in your area, what a mess weโve madeโ & now itโs another 2wks to wait.
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Simon Mitchell (@SimonMitch1956) reported@bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and theyโve just dismissed it out of hand and closed the case without even talking to me !
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Rod Robson (@rodrrobson) reported@bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.