BT (British Telecom) outages and service status in Braintree, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Braintree, England
The most recent BT (British Telecom) outage reports came from the following cities: Halstead, and Chelmsford.
Community Discussion
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BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Gottapulse (@gottapulse) reported from Witham, England@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Essex Eyes (@OseEyelashes) reported from Kelvedon, England@btsport cancelling my service. This is shocking.
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๐ณ๏ธโ๐ James ๐ณ๏ธโ๐ (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left ๐
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think youโll find with the big companies that customer service is poor, especially now with many call centres cut back, Iโve been with BT broadband since 2001 not let me down thus far.
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James (@rando__) reported from Eight Ash Green, EnglandSo back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didnโt happen. Called today & next update 9th November. Absolutely disgraceful.
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your โhelpdeskโ is closed. what an absolute shambles!!
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! Iโm going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesnโt show any final bill owing! They refuse to help me smugly telling me my fault!
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๐๐ฟ๐๐๐๐๐๐๐ (@xTerronga) reported from Braintree, England@bt_uk Still having issues this is day 3 now
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Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England@BTCare is there a problem with broadband tonight in CM27PZ
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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luke (@luke_kennedy) reported from Braintree, EnglandLove how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap ๐ญ
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neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, EnglandFoden played half the match Glenn. Coufal hands down MOTM #btsport
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@btsport Hi,I am trying to freeze my ยฃ25 subscription but canโt reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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Secret Hamper โข (@Secrethamper) reported from Tolleshunt Major, EnglandHi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fixโฆ this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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James bartlett (@Darkestfrost) reported from Braintree, England@StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RaeRubyRae (@RaeRubyRaeK) reported@MartinSLewis Shame they donโt kick @bt_uk in the nuts just as hard, theyโre vile & have been getting away with crap for far too long!
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Alan Swanson (@Haggisguy) reported@bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.
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Slimzee (@slimzeeUTD) reported@virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk
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Alice (@alpinefaery) reported@bt_uk I have access now, thank you to the nice BT man for helping me! ๐๐ป And sorry again for losing credit and cutting the poor man off :( I felt so bad!
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Global_Mongrel (@Global_Mongrel) reportedWhy do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.
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James (@sausagenmash) reported@leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.
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Kate (@ManiacSpaniel) reported@bt_uk hi my btinternet address has stopped working. I canโt get into it. It told me to call 0800800150 but I donโt have a BT number so I canโt get through the menus. How can I fix this?
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Mark ๐๐ค ๐ช๐บ ๐ (@MarkJohnpotter) reportedIf you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text donโt even have the manners to call you.
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shullup it worked out (@ClarkeDdmthe1st) reported@bt_uk now being told thereโs a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic
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John (@palacejohn) reported@bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimerโs with no means of communication.