BT (British Telecom) Outage Report in Braintree, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Braintree come from postal codes CM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Braintree, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Great Dunmow, Braintree, Chelmsford, Sudbury, Witham, Halstead and Maldon.
| City | Problem Type | Report Time |
|---|---|---|
 Great Dunmow |
Internet | |
| Great Dunmow |
Phone | |
| Braintree |
Internet | |
| Chelmsford |
Total Blackout | |
| Braintree |
Internet | |
| Chelmsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
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neil leverett
(@neil_lev_sport) reported
from
Steeple Bumpstead, England
Foden played half the match Glenn. Coufal hands down MOTM #btsport
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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Enge Gray
(@Enge21) reported
from
Great Dunmow, England
@londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
@bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Viktor Meldrewski
(@VikMeldrewski) reported
@bt_uk I am a BT customer. Please stop supporting this divisive BS.
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Andy Gibson 🦜
(@AndyGibsonTV) reported
Hi @BT_UK. Can you please send an engineer to fix my unstable Internet Connection it keeps dropping out every few minutes and I can't get any work done or watch anything on TV. It's getting worse, not better. @BTCare
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Don McCall
(@doncmccall) reported
@bt_uk @OpenreachHelp I am looking to upgrade to full fibre from fibre2. I’m being told by BT customer arrives I must chase openreach when I can have this or it goes live. Can someone help me please? What and when will it be available?
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Stuart Pembery
(@StuartPembery) reported
@BTCare BT Broadband has DNS server problems. Probably applying the @Facebook patch from Monday.
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𝔜𝔲𝔫𝔤 𝔊𝔯𝔢𝔟𝔬 𖤐
(@yunggrebo) reported
Ordered broadband for certain date, engineer visits my new property without any notice so I miss them, I call bt, they have no clue, tell me my orders pushed back and to chase open reach myself.... this is the service I left Sky for? @bt_uk
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Jay Lawton
(@jayjay20091) reported
@PR__Official @bt_uk Don't think it's just yours bud. Mine went down at 1am and hasn't come back on. Just an orange light.
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Rhoda Dakar
(@RhodaDakar) reported
@bt_uk every evening my internet seems to virtually shut down - as if it thinks we’re all in bed! And yes, I’m using my phone’s 4G to send this!! Terrible service!
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Revd Paul A. Carr (revPACman)
(@revPACman) reported
@bt_uk Nothing from anyone. I don't have a complaint number (will that resolve it sooner?) I've spent hours on the phone to several operatives. I can't send via BT website. Your people know this. I notice you are still charging me for full service too. This is very poor service.
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Antony Turner
(@carbonant) reported
@bt_uk Our neighbour cancelled their BT broadband two weeks ago on moving but BT cut off our line instead. Three global eco businesses operating from here. BT acknowledged its their fault. But refused to expedite reconnection date - now 26th. Totally unacceptable. Help!!
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Don McCall
(@doncmccall) reported
@bt_uk Thanks for your help this evening. I can’t hide my disappointment and frustration at wanting to upgrade, however there is some disconnection and break in the new world of communication over data. Email and social media. Yet I must now call to do anything.