BT (British Telecom)

BT (British Telecom) Outage Report in Braintree, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Braintree come from postal codes CM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Braintree, Essex, England 11/20/2025 19:45

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Braintree, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Braintree, Chelmsford, Sudbury and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomBraintree Internet
United KingdomChelmsford Phone
United KingdomSudbury Phone
United KingdomSudbury E-mail
United KingdomHalstead Wi-fi
United KingdomChelmsford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MagnusMcKay MagnusMcKay||BLM (@MagnusMcKay) reported

    @bt_uk Well with one device connected and actively using internet, plus the fact I've made sure there's no other interference, why else would it be dropping? Yes it's wifi, 99% of what people use is wifi and I'm getting tired of issues like this.

  • javelinsam Javelin Sam (@javelinsam) reported

    @bt_uk Internet has gone down twice in the last 30mins RM112BH what's going on??

  • JustPressHelp Josie Claire Ellis (@JustPressHelp) reported

    @CarabinerIT @bt_uk @TalkTalk Unfortunately my signal strength at home is shocking and I'm unable to hotspot!

  • RobbieJStern Robbie Stern (@RobbieJStern) reported

    @SkyUK If you're putting up my bill... any chance you could provide me with a decent router. Constant drop outs & poor signal reach (no it is not too many items connected as my @bt_uk router never had any issues) is getting irritating.

  • AndrewJohnsto18 Andrew Johnston (@AndrewJohnsto18) reported

    @bt_uk I’ve been waiting for BT/Openreach to connect my Full fibre for 4 months. Today they sent another engineer to do work on my house that was done on 14th October, he unsurprisingly said there was nothing he could do and passed the problem on. Don’t use BT if you have a choice!!!

  • Gazmar1 Gary Truck Commander (@Gazmar1) reported

    @The_Tman10 @btsport @btsportfootball make sure you never employ this gimp. 😳

  • seismamag SEISMA Magazine (@seismamag) reported

    @bt_uk my elderly disabled & self-isolating aunt has no internet & phone for 3 wks.Has a payg mob & yesterday was on hold for an hour b4 being cut off. She can’t top up W/o internet.Workmen have said the problem is outside but dug up the road in wrong place. She is desperate!!!

  • briavelsjon Jon Pitts (@briavelsjon) reported

    @Mose_fan @btsport I wonder if @andNickMullins could bend some ears at BT? (More in hope than expectation, but you never know...)

  • MagnusMcKay MagnusMcKay||BLM (@MagnusMcKay) reported

    @bt_uk Turns out it was you throttling my net, it calmed down after 10pm. Hardly fair that you're cutting your customers with the slowest internet's speeds in half. I pay £30 for an already substandard service, why are you now crushing my speeds so badly at peak times?

  • redsoxbrit64 Redsoxbrit (@redsoxbrit64) reported

    @bt_uk The problem isn’t you seeing what i have or haven’t got,the problem is the fact that your annual price hike raised my bill from £59 to £75 pm,thats almost a 25% rise in one go