BT (British Telecom)

BT (British Telecom) Outage Report in Braintree, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Braintree, Essex, England 12/24/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Braintree, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Maldon, Braintree and Sudbury.

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City Problem Type Report Time
United KingdomChelmsford Phone
United KingdomMaldon Internet
United KingdomChelmsford Wi-fi
United KingdomChelmsford TV
United KingdomBraintree Internet
United KingdomChelmsford Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveJHeywood Dave Heywood (@DaveJHeywood) reported

    @btsport commentators are sooooo condescending "if Bournemouth win this they will remember it for a very long time" obviously because we have never beaten a club as big as Burnley before. Lazy commentsting. #AFCB #burbou

  • KKDTV7 Christopher (@KKDTV7) reported

    Yo @btsport fix up I pay good money and it seems like I’m on a illegal stream 😭

  • BeeeSafe . (@BeeeSafe) reported

    Just watched football on @btsport picture and Audio was terrible the whole game their service just sucks *** no wonder I’m cancelling my subscription

  • fortheglo damien (@fortheglo) reported

    @leftfootkultur @btsportfootball @btsport Wtf ? How do you lot even reach to r*pe straight away ffs ?

  • masterson_toni Toni Masterson (@masterson_toni) reported

    @bt_uk 3 months waiting for my internet order to be completed? Finally in and not working! No return call to help resolve whatever is wrong/reason for not working, as was promised? Disgusting way to treat any customer, never mind a new one 😔

  • jonathangreen Jonathan Green, Gamebook Author (@jonathangreen) reported

    I am having to write this email using my iPhone as a hotspot. This is a regular occurrence. From now on I will email you every day that there is a problem. Rest assured, as soon as June arrives, we will be leaving and going to @bt_uk. Yours A very dissatisfied customer 2/2

  • DavideGarbarin4 Davide Garbarino (@DavideGarbarin4) reported

    @btsport are you able to fix it??? Between the audio and the picture, watching #JuventusInter of #coppaitalia is a nightmare

  • lt19922 Louis Thompson (@lt19922) reported

    @btsport Stop apologising for the sound issues in the juve inter game and just FIX THE ******* PROBLEM. Shocking coverage

  • TheRoaminRob Roamin Rob (@TheRoaminRob) reported

    When the media channels put people on tv to support their narratives the standards drop so low!! Karen Carney & Jermaine Jenas are 2 of the worst footballers to comment on the games!! @btsport @BBCSport

  • sugarpuffish Sarah 🐡 (@sugarpuffish) reported

    3/3 landline number has never been given out to anyone aside from parents, these are autodials or BT have provided us with a **** number that someone else owned, we are registered with TPS, I can't wait to get out of contract & ditch @bt_uk