BT (British Telecom)

BT (British Telecom) Outage Report in Braintree, Essex, England

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The latest reports from users having issues in Braintree come from postal codes CM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Braintree, Essex, England 01/10/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Braintree, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Maldon, Braintree and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaldon Wi-fi
United KingdomBraintree Internet
United KingdomChelmsford Phone
United KingdomMaldon Internet
United KingdomChelmsford Wi-fi
United KingdomChelmsford TV

Community Discussion

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BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • luke_kennedy luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • RWheelhouse1 rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England

    @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffando79 Jeff Ando (@jeffando79) reported

    1) I'm not usually one to do this sort of thing, but if anyone is ever considering becoming a customer of @bt_uk, my advice is DON'T! Despite being a customer for literally decades, upon developing an issue with our broadband in MID-SEPTEMBER, they still haven't fixed it.

  • Crikey_G ******-G©️ (@Crikey_G) reported

    @bt_uk OK, at least it's not something I'm doing wrong. Thanks for trying to help...

  • eamoaken Dripmunk (@eamoaken) reported

    @bt_uk Yall sponsoring this ad on my feed when your internet cant support me sending a Whatsapp message while refreshing Google on my laptop smh

  • novelprinciples TinoHwata (@novelprinciples) reported

    @bt_uk Is your network down in the Cardiff Area (CF3)? I have no internet impossible to work from home!

  • Megacharlizard Mega_Charlizard (@Megacharlizard) reported

    @druidic_giblets @bt_uk If they didnt monopolise my entire town for internet I'd have nothing to do with them . I've got an engineer coming to my house for the 3rd time in a month .... And I bet they wont fix it

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

  • LeoMartorana Moanin (@LeoMartorana) reported

    @MarcAllera @bt_uk I’ll tell you what’s occurring. Your ‘brilliant people’ have disconnected a phone line because sending an engineer to fix a fault cost money. A fault which took them 2 days to find but which I had proved in 2 minutes. As a BT shareholder I’m disgusted.

  • Deru_DAA Deru Anding (@Deru_DAA) reported

    Don't be fooled by @bt_uk promises. Once you are in, service will be delivered and you can't get out. BT modus operandi

  • andig_2017 Andi (@andig_2017) reported

    @bt_uk I was taking a look at a page on your website about to an all-IP network by 2025 . How will this affect people using an Openreach-provided EchoLife HG612 modem? Will a new modem be provided with voice connectivity?

  • mrbaristauk Phil Carter (@mrbaristauk) reported

    @bt_uk none of the apps will@open on tv, apart from Netflix, I don’t have any more time to spare to traipse through forums and your faqs can you advise a fix please (I’ve tried reboots, unplugging etc etc) Thanks in advance!