BT (British Telecom) Outage Report in Braintree, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Braintree, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Braintree, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Maldon, Braintree and Sudbury.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Phone | |
| Maldon |
Internet | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
TV | |
| Braintree |
Internet | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Garry Harvey
(@Mork4mindy) reported
from
Great Baddow, England
@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Enge Gray
(@Enge21) reported
from
Great Dunmow, England
@londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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neil leverett
(@neil_lev_sport) reported
from
Steeple Bumpstead, England
Foden played half the match Glenn. Coufal hands down MOTM #btsport
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
@bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Harrison
(@MattyH109) reported
@bt_uk Do you have any way to check previous outages? A client is looking for an answer on why downtime occurred yesterday. We suspect it to be an external issue and not an internal cable/config issue. Difficult to prove without any previous logs.
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Lauren Anderson
(@Laurengoose91) reported
@bt_uk we have a special phone for hard of hearing and now its not working either. This sucks. We are disabled and rely on the phone.
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Lauren Anderson
(@Laurengoose91) reported
@bt_uk what happens with digital voice if you don't have any internet in the house and never had any internet?
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smokeybarr
(@smokeybarr) reported
@ThaFlyingYrkshm @EE @bt_uk It's EE. I had to leave them because their reception is so bad here. It's a shame BT don't allow their hubs to access all networks. To be fair to BT they responded straight away and said as much. EE haven't bothered.
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Emma Sowray
(@emma_sowray) reported
@bt_uk been a loyal customer of your for 20 years for phone and broadband. Had to leave as you can’t provide me with a fast enough connection for us both to work from home. Really disappointed that you are charging me the full cancellation fee. Certainly won’t be coming back!
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🇬🇧 PuNKD Steven 🇬🇧 #ThankYouLucifer
(@xXxXPuNKDXxXx) reported
@bt_uk I honestly think i'm at the point where if the master switch isn't installed by Tuesday (a full 2 weeks after it should've been) i'm just going to cancel and just resign up to VM. Theres only so much waiting I can do.
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Mark whitbread
(@markbread) reported
@btbusinesscare Absolutely appalled at the service from BT. Having to close my business due to COVID. The only company to charge a early contract penalty. Will never use BT again and will be making sure I tell as many business as I can
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Conrad Thomson-Dewey
(@ConradTD) reported
Good Morning @BTCare I am looking for some help? Yesterday a BT account was added to my credit file but do not have an account with you?
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Rachael Ward
(@Rachiepoodle) reported
@bt_uk I would like to cancel a home expert visit tomorrow but there's no option to cancel on my order and your phone line doesn't appear to be working. Any suggestions how else I can cancel this? Thanks
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Jabberwocky19
(@Jabberwocky19) reported
@bt_uk Hi no phone signal for 48hrs now, I can't get hold of customer service.