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BT (British Telecom)

BT (British Telecom) outages and service status in Braintree, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Braintree, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Braintree, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford.

CityProblem TypeReport Time
Chelmsford E-mail 11 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • gottapulse
    Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • SJWilding
    Simon Wilding๐Ÿ”ธ๐Ÿ‡ช๐Ÿ‡บ (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Secrethamper
    Secret Hamper โ„ข (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fixโ€ฆ this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • Verscuse
    ๐Ÿณ๏ธโ€๐ŸŒˆ James ๐Ÿณ๏ธโ€๐ŸŒˆ (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • luke_kennedy
    luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap ๐Ÿ˜ญ

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80โ€™s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • WestVodkadrink
    Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription ๐Ÿ˜ก๐Ÿคฌ๐Ÿ˜ก๐Ÿคฌ

  • Mork4mindy
    Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • SeadogSpurs
    โš“Ianโš“ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • RWheelhouse1
    rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England

    @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

  • howiesway
    Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didnโ€™t happen. Called today & next update 9th November. Absolutely disgraceful.

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โ˜บ

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your โ€˜helpdeskโ€™ is closed. what an absolute shambles!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person ๐Ÿคฏ

  • liamsimo95
    liam (@liamsimo95) reported

    @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely wonโ€™t be too hard to provide a decent service rather than mediocrity

  • sansirio
    Hugh Jones (@sansirio) reported

    @bt_uk I have order VOL013-1056903730240, kit has arrived & I've set it up. Service is due to start on 17/6 but I learn that I can use the app to start before, i.e. today? The order doesn't show in the app & if I search for order + post code it claims they're incorrect. Help๐Ÿ™?

  • davidgraywrites
    David Gray (@davidgraywrites) reported

    @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EEโ€™s) keep getting messages to โ€˜try again laterโ€™! Can you help?

  • bigdaddymills1
    Andy (@bigdaddymills1) reported

    Having an absolute nightmare with @btbusinesscare Had problems since yesterday none of them been without Sevices for 36 hours and been told Iโ€™ve just got to wait #dm

  • samharcourt
    Sam Harcourt (@samharcourt) reported

    @EEBroadbandUK @Ofcom @bt_uk Cheers for the horrific broadband you supply to my parentโ€™s home. Every time I come back here & try to watch a football match or the Formula 1 it fails. They keep getting engineers out but u never fix it, yet you keep charging them a fortune tune?

  • BeckieMetcalfe2
    Beckie Metcalfe (@BeckieMetcalfe2) reported

    @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

  • BoabSideshow
    Axel F ๐Ÿค  (@BoabSideshow) reported

    @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

  • BikerBerni
    Berni (@BikerBerni) reported

    @bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised

  • kharikola1
    Click Clack (@kharikola1) reported

    @bt_uk the BT app is very slow loading pages!