BT (British Telecom)

BT (British Telecom) Outage Report in Braintree, Essex, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Braintree come from postal codes CM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Braintree, Essex, England 01/22/2025 07:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Braintree, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Sudbury, Maldon, Halstead, Witham, Braintree, Great Dunmow and Kelvedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomChelmsford E-mail
United KingdomSudbury Wi-fi
United KingdomSudbury Internet
United KingdomMaldon Internet
United KingdomHalstead Internet
United KingdomSudbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrOsophy Mr Osophy (@MrOsophy) reported

    @BTSportBoxing @jakepaul @tommytntfury Comments made by John Fury about #JakePaul girlfriend, should never see him work on BTSport again. Disgraceful.

  • DawnMJones1 Dawn Shearing (@DawnMJones1) reported

    @bt_uk I already asked for help and have received NO response, this is so typical of your company, big on words and empty on results

  • VickyGrut Vicky Grut (@VickyGrut) reported

    @BT_UK No broadband since yesterday. 2 online classes disrupted. Neighbours also have no service. An engineer attended yesterday & couldn’t fix. Another is due today. If they ALSO fail, can BT provide a 4g home hub or a dongle till service restored? I cannot work without wifi.

  • TaxProject IHProjects (@TaxProject) reported

    @bt_uk Got ur top tier Fibre 900 but getting poor Internet service (less than 50 Mbps compared to advertise 900Mb) since yesterday. Downdectector shows BT service outage yesterday; but problem still persists for us. When will it be fixed?

  • titiangirl68 Karyn (@titiangirl68) reported

    @bt_uk why is is only new customers get the Black Friday sim only deals? Even though it asks if you have a broadband/BT Halo. As an existing customer they don't show when I go through the upgrade process?

  • AHende1006 ANDREW HENDERSON (@AHende1006) reported

    @BTCare no engineer available to fix broadband until Saturday lunchtime. Appalling service @BTGroup and @philipjansen

  • HowardTrigg Howie T (@HowardTrigg) reported

    @bt_uk Working from home. Just changed to bt broadband, AWFUL. Engineer came to fix but made even worse. Open Reach coming today but worried what was done yesterday cannot be fixed by him. DESPERATE

  • habib_menu Menu Habib (@habib_menu) reported

    @ManUnitedZone_ @btsport To much talk u are not never carik talk talk u have to much talk

  • aaronstearman Aaron Stearman (@aaronstearman) reported

    @kie50105987 @bt_uk Emailed them already so who knows when I’ll get a response. Might just cancel. Yeah it says 1 allocated them#n underneath, pending processing. It’s ridiculous!

  • JonPertwee1919 3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@JonPertwee1919) reported

    @bt_uk Cant access Voicemail for weeks as "service is busy", so mailbox is full and basically a paid for service is unavailable. Try to change my mobile settings and my "account is under maintenance" and will be available in "30 minutes or so". Here we are, 6 days later.......