BT (British Telecom) Outage in Braintree, Essex, England

@bt_uk Can I cancel my bt tv package

And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

@T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

@StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

@bt_uk hi need to cancel an order with you, what’s the phone number please :)

So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.

@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

@btsport cancelling my service. This is shocking.

@BTCare is there a problem with broadband tonight in CM27PZ

@btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

@BTCare Yes, that they are sending a new router and it will arrive Monday. Internet went down overnight on Wednesday. I have BT the benefit of the doubt yesterday rang today and new router being sent out leaving me with no internet for 5 days. It’s just issue after issue after issue.

@BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

@ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

@BTCare Don’t worry, I’m with Sky and they’re just as bad.

@BTCare Why on earth is our broadband situation still not sorted out? It’s the worst it’s ever been. We got a text saying ‘we haven’t found a network problem’. Then tell me why nothing is loading at all!!! I work from home most days - I need broadband. THIS IS NOT GOOD ENOUGH

@BTCare I have no idea. But we’ve had this broadband for almost 12 months now and it’s never been this slow.

@BTCare Then I have no idea why I pay so much money for a poor service!

@BTCare No not last week have had it a few months. But I'm on my 3rd smart hub already. As I'm sure t you are aware there is a problem where the hub refuses dns and gets caught in reboot loop. I have dropped 4 times in 2 weeks so far. :(

@BTCare No, I’m not wasting my time sitting on hold. I pay for a service, I’m not getting a service, it’s not for me to sort the issue out.

@BTCare Have you got a number that you don’t have to sit on hold? Tried going to the complaints part of the website, even that takes forever to load. Quick to ask to for money, not so quick to offer a service.

@BTCare I didn’t have to speak to anyone to set the account up, I don’t have the time to be sat on hold. Please either sort out the subscription on the account listed or cancel the account.

@BTCare I don’t expect to have to phone someone when I’m paying for a service. It appears that you can’t cancel subscriptions through the website. Please cancel my account GB12154750

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork But just in case my Network feeds are at risk start a flood of subbers leave BT if you only have it to watch WWE it's product quality these days is worth watching in part on pace part 32 days doses anyway especially Smackers where all TV versions have a weird slow frame rate.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork It makes sense a one offs on a different net provider for £5-£10 extra for the privilege of not watching them all but the ones you want only. Whilst those who want to watch it all the hardcore wrestling fans get the WWE Network discount on Live events.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork I don't think Vince will go through with the thrects to Brits that rely on the Network anyway as he will lose money on Brits alone as we have gone up although other nations down in subs but he will go through with them to get running an internet version of BTs one offs too though

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork It was just better don't be ripped off by a special deal that's not Virgin quality and go the best UK alternative 5 for do overs and WWE Network for full shows. Support the talent directly and keep the specials running live as there's threats to stop showing them live at least.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork And what's best of all the picture had pixelation on BT anyway so expected it in the actual special it was less or the same on both there if anything but my Network version was cheaper and the richness and colour details were perfect no brightness fake pailing of the picture.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork Fact is with just a non obstructive Live right hand top corner logo and no banner not even a WWE Network one and Stereo audio with the same technical issues as BT other than the Mono I said Mono that's what I heard in the free show on whilst Stereo Network my experience superior.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork B Sport they rip you off paying the nose on both PPV and TV Subs prices for lower than internet quality when Sky Sports was higher. That's why I now support the Freeview and the internet products better quality low price and supports the talent. That's why WWE went BT that & XFL.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork There was never even a WWE Network logo on tonight's free show feed the only thing I can order on my Sky box without VHS taping yet you censor it anyway WTF!!!! And you still insist on Paleing the picture with brightness like rumble. And a large logo that ruins the picture.

@btsportfootball @btsport @EuropaLeague Feel bad for @SportingCP_en because of @B_Fernandes8 😢

@btsportfootball @btsport @EuropaLeague Wtf sporting are not a big team