BT (British Telecom) Outage Report in Heybridge, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heybridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Heybridge, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Braintree, Essex, Colchester, Billericay, Witham, Chelmsford, Southminster, Rayleigh, Basildon and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Braintree |
Internet | |
| Essex |
Wi-fi | |
| Colchester |
Internet | |
| Colchester |
Wi-fi | |
| Billericay |
Wi-fi | |
| Colchester |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Heybridge, England
Latest outage, problems and issue reports in Heybridge and nearby locations:
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Still having issues this is day 3 now
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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James Hale 🔰
(@jameohale) reported
from
Colchester, England
@btsport your sound is terrible, keeps cutting out!! #BHAARS
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Shaun Mills
(@merseamillsy) reported
from
West Mersea, England
@bt_uk Intermittent problems, it’s a known issue at your end.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Wilkins
(@ClareMWilkins) reported
In a competitive market @bt_uk good customer service is king. This is my sixth day without telephone or broadband. My third cancelled engineer appointment - 2 no shows 1 cancelled mid time slot. Disrupted service payment does not cover wasted annual leave and work lost for two
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Dawn
(@dawnlovesgreece) reported
@bt_uk Several times. I’ve been told, by yourselves, that we’re part of a “major service outage”. The time for this to be rectified has been moved back several times. We have only had intermittent service since before 7am on Sunday
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Saqib
(@salamsaqib) reported
@btbusinesscare complaint IMP-11042618 6. After 3 weeks & several calls the complaint is unresolved. I'm promised someone will call but never happens. Refused access to manager. Children home without a landline and working on 4G back up. Disappointing & frustrating!
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Shelleystoll
(@Shelleystoll1) reported
@bt_uk 6 weeks of mess. Double charging. 19 phones calls. 5 days after THEy cut us off. Their mistake . 20 promises to elevate - still no internet. They still charge business rates. No business for 5 days. Loss of income. Just dreadful @bt_uk . Shame on you and your service.
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Billy Allison
(@Billy_Allison) reported
@bt_uk no broadband, can’t grab my online work from dropbox, I guess it’s time to chill with Netfl… oh damn :( Also, is there a way I can find out if and when full fibre will be in our area?
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Blazin_Vapes75
(@VapesBlazin) reported
@bt_uk Wow your live chat support staff are useless 👎
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PJMosely
(@PhillipJMosely) reported
@bt_uk Lost all broadband cannot get to speak to anyone and as you’ve taken away my landline number I cannot check my line for a fault do you have any faults in Cambridgeshire Duxford area? Yes it’s me again ! The disabled customer you constantly turn off?
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Jo 📚
(@gimmehopejoanna) reported
For context - engineer came at the weekend and said everything looked fine inside and outside and it's probably a problem further down the line. Appt tomorrow between 8-1 to fix it...@bt_uk
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Rhianna
(@Rhianna24814202) reported
@bt_uk are yous down today as my wifi keeps connecting and disconnecting ???
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FPL
(@AtTheWheel_FPL) reported
@bt_uk We have no account due to you inexplicably cutting our internet and have to wait until the 5th for it to be re-installed. Terrible service after up grading. So in the mean time we will be changing provider. Shocking from what we considered to be a big company.