BT (British Telecom)

BT (British Telecom) Outage Report in Heybridge, Essex, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heybridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heybridge, Essex, England 02/22/2026 23:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heybridge, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Basildon, Braintree, Rochford, Rayleigh, Colchester, Billericay, Chelmsford, Maldon and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Internet
United KingdomBraintree Wi-fi
United KingdomRochford Phone
United KingdomRayleigh E-mail
United KingdomColchester Wi-fi
United KingdomBasildon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Heybridge, England

Latest outage, problems and issue reports in Heybridge and nearby locations:

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mvbagatta39 Matthew Bagatta AssocRICS (@mvbagatta39) reported

    @bt_uk Yes it saids there is a fault and BT are trying to fix it. Thanks for the quick response.

  • missbabybiker ArthritisaurusXX 🏴󠁧󠁢󠁳󠁣󠁴󠁿♀️🤐🚺🥕💚⚪💜 (@missbabybiker) reported

    @bt_uk Will be interesting to see if this works out ok. Just upgraded to Halo3 from Halo1 & have sent text for a handset. BT mobile signal has been fine so far, but hope it isn't affected by upgrade as not in a good mobile coverage area.

  • BangItsSummer BangItsSummer! (@BangItsSummer) reported

    Still dont have broadband after 9 bloody days, @EE and @bt_uk keep arguing over whats wrong which is no bloody help at all. BT cancelling engineer appointments because they see it as pointless even though the line is faulty. Havent been able to stream at all this year due to this

  • NathanS221090 Nathan S (@NathanS221090) reported

    @bt_uk my Internet is running really slow and I can't seem to get ahold of anyone on your phone number, I get sent a text message but it's charges ? Is there anything you can do so I don't have to wait for a Tictok to load?

  • DanReast Daniel Reast (@DanReast) reported

    So @WeAreOpenreach told me they've no plans to install fibre for my flat. My @bt_uk internet is so incredibly slow. Worse than dial-up and impossible to work from home well. My flats were previously offices. Other buildings on my road have fibre. It has to be better than this?

  • NeonGenesis87 Neon Genesis (@NeonGenesis87) reported

    @bt_uk I've lived in my area for over 1 year and never had any trouble with internet connection, but, the past few days have been really bad. I was wondering if anyone could look into this for me? It's making WFH really difficult. I'd appreciate any information on this, if possible.

  • sepoIas shitzy 🫀 (@sepoIas) reported

    @bt_uk FIX IT OR ILL MOVE TO VIRGIN OR SOMETHING IDK

  • dtcb67 𝘿𝙖𝙫𝙞𝙙 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 𝐑𝐈𝐏 𝐇𝐚𝐧𝐤 💔 (@dtcb67) reported

    @bt_uk I've added notes to the complaint twice, no one has tried to call at all. Luckily I took screenshot off your website of my complaint so it's not vanished for good even though one of your people decided to delete it completely rather than respond to it. I will DM the details

  • lynnehall 🔰LynneHall🔰#GlazersOut (@lynnehall) reported

    @bt_uk Thanks.Just feel sorry 4 pensioners who don’t want internet/can’t afford it & are confused by smart phones.They just want landline only but the new system doesn’t allow that.Even if they fork out for internet, when it goes down, they’ll have no phone 4 emergencies #BTDigitalVoice

  • DragonicFiend Arron - Dragonic Fiend (@DragonicFiend) reported

    @bt_uk @PiCoreTeam I can confirm that we have no parantel controls or restrictions on our service. I've been using Pi for the majority of 2021 and only these last two weeks have faced connection issues whilst on BT WiFi.