BT (British Telecom) Outage Report in Heybridge, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heybridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Heybridge, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Chelmsford, Witham, Billericay, Braintree, Rayleigh, Basildon, Southminster, Kelvedon, Rochford, Wickford and Essex.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Colchester |
Internet | |
| Colchester |
Internet | |
| Chelmsford |
Internet | |
| Colchester |
Internet | |
| Colchester |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Heybridge, England
Latest outage, problems and issue reports in Heybridge and nearby locations:
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Douglas
(@stevedouglas76) reported
@bt_uk I’ve attempted to get your customer service reps to resolve this on 5 different occasions and got nowhere. So I figured publicly exposing the fact that you breach GDPR by sending details like that to unverified addresses might work
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Hosting SA
(@HostingSA1) reported
Very disappointed with @bt_uk's unjustified debt collection and negative impact on my credit score, despite clearing all payments and closing my accounts. Providing bank statements and evidence of no chargebacks didn't help either. #BTDebtCollection #CreditScoreImpact"
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the_rogue_fox
(@Bakeddegenerate) reported
@bt_uk Well I mean I've already spoke about this a best you could do was take a fiver of its ridiculous that new customer treated far better than existing ones.
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Saint Cecilia's Care Group
(@saintceciliasuk) reported
@bt_uk - help - we have a vital phone line out with a fault and cannot get any sense from BT at present. The account holder is on holiday and cannot be contacted. We cannot even report the fault. The is a care home for older people and we need a phone for emergencies.
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Dr Paula Doherty
(@PaulaDoherty864) reported
Dear @bt_uk Your service continues to be awful. Be glad when my contract ends.
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Jay Vernalls
(@JayVernalls) reported
Anyone else that’s a @bt_uk customer notice speaking to staff in the broadband section is like and as painful as having a conversation with my two teenage lads? It’s painful. Appreciate the uk call centre but it’s been a bit - yeah but, no but, yeah but, you get me…🙈
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Jonathan Thomas
(@Chopper_mufc) reported
@btbusinesscare I took out out a new customer broadband & phone with you last week. A engineer came out on Friday to install a box on the outside of our office. The stage 2 of the install (router etc) now I’m being told isn’t until the end of the month!
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Eeyore McTigger
(@EMctigger) reported
@bt_uk I'm done with the excuses and poor service. I just want to get out of this contract. So soooo poor. Worst company I've ever dealt with. My contract ends in October and I cannot wait.
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Jay Vernalls
(@JayVernalls) reported
@bt_uk Still on other line trying to sort, at least you have decent hold music. Have no signal upstairs and in back of house. Never been an issue before. No one seems to understand 50 mins later. Speeds fine.. just signal in house.
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gonzo
(@pears0) reported
@bt_uk BT Baby monitor is not generating events. How do I raise this issue with a technical team as there is no way to do it through your website?