BT (British Telecom) Outage Report in Heybridge, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heybridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Heybridge, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Maldon, Wickford, Braintree, Basildon, Chelmsford, Southminster, Rayleigh and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Maldon |
Wi-fi | |
| Wickford |
Internet | |
| Braintree |
Internet | |
| Basildon |
Internet | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Heybridge, England
Latest outage, problems and issue reports in Heybridge and nearby locations:
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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Ben Cooper
(@coopemania) reported
from
Rowhedge, England
@stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate
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Paul Dungey - a life with dogs ❤️
(@pauldungey) reported
from
Colchester, England
The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
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Chris Callaway
(@golfingampm) reported
from
Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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James
(@rando__) reported
from
Eight Ash Green, England
So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.
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James
(@rando__) reported
from
Eight Ash Green, England
@bt_uk hi need to cancel an order with you, what’s the phone number please :)
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James
(@rando__) reported
from
Eight Ash Green, England
Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Can I cancel my bt tv package
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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James bartlett
(@Darkestfrost) reported
from
Braintree, England
@T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Chris Fitzgerald
(@cfitzy69) reported
from
Rayleigh, England
Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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Charlotte Read
(@Lottievr4) reported
from
Colchester, England
@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
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James bartlett
(@Darkestfrost) reported
from
Braintree, England
@StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Anne Ruddock
(@AnneRuddock) reported
from
Colchester, England
@bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere
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Chris Fitzgerald
(@cfitzy69) reported
from
Rayleigh, England
@btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.
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James
(@rando__) reported
from
Colchester, England
@bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michele 💙
(@Michele__Walker) reported
@bt_uk @BTCare shocking service from you. Inexperienced staff ongoing problem since December No phone lines. Loosing money daily. HELP
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Robin W
(@RobinS66BS) reported
Not one tweet today off @mrjakehumphrey. Shocker. Come on @btsport he used your channel to spout lies about Liveroool fans in Paris. You support that? 🤔
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Gar
(@DannyGar90) reported
How awful is the sound on @btsport for the Champions League Paris - Munich. Can’t even hear the crowd!
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Charlotte
(@Charl_H79) reported
@MidlandMackem33 @EE @bt_uk I’ve heard mixed reviews about virgin customer service team. But positive stuff about their internet. I work from home too, so I need a good one
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Paul Lucas
(@pal_1183) reported
@bt_uk BT did pretty well financially in 2022, but decide to put 14% on top of customers bills. Capitalism at its best. Rich get richer, poor folk pay for it. Contract ending soon, laters. 👋
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Ben Holden
(@ben__holden) reported
@bt_uk any reason why audio on BTSport app on Samsung TV is not in sync on live broadcast. Have deleted the app and reinstalled, it only happens on your app. Terrestrial TV, other connected devices and other apps are all fine including iOS app on AppleTV. Never used do this
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Emma Rrrrr
(@erm1104) reported
I do love a weaselly-worded email. @bt_uk at the top of my list, today. “We’re increasing the price of your service by 14.4%”. Actual increase to my monthly bill is 25%, because Line Rental Saver is no longer worth as much as it was, as a percentage of the increased cost. 🤔
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iexpl0re
(@iexpl0re1) reported
@bt_uk I was having an issue with the remote control
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@bt_uk 2/....As yhe engineer won't see the issue happening anyway. If it happens again I will reschedule. In the meantime, how do I cancel the appt with the engineer? Thanks.
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Derek A Petrie
(@PetrieDerek) reported
@bt_uk My parents still don’t have a landline number almost 4 weeks after moving house. How can they cancel please?