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BT (British Telecom)

BT (British Telecom) outages and service status in Colchester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Colchester come from postal codes CO2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Colchester, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, and Ipswich.

CityProblem TypeReport Time
Colchester Internet 23 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • jameohale
    James Hale ๐Ÿ”ฐ (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • tristandawson
    Tristan Dawson (@tristandawson) reported from Wivenhoe, England

    @btsport So my BT sport bill goes up to ยฃ30 so I call to cancel and you offer to reduce it to ยฃ15 #thanksbutnothanks

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • ange_duncan
    Angela Duncan โญ๏ธโญ๏ธ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June ๐Ÿ˜ก๐Ÿ˜ก seriously shocking customer service when I phone to ask what you can do to help me โ€ฆ. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • SallyKramers
    Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • matt40k
    Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, whatโ€™s the phone number please :)

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โ˜บ

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from ย @BT_ukย  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems ๐Ÿ˜ฃ

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • Sandsy79
    ๐Ÿ’๐Ÿฝโ€โ™€๏ธEmma๐Ÿ’๐Ÿฝโ€โ™€๏ธ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they donโ€™t connect me for 3 weeks!!!! Theyโ€™ve still been great ๐Ÿ‘๐Ÿฝ

  • mattrbarn
    ะผะฐั‚ั‚ ะฒะฐะณะธะตั‚ั‚ (@mattrbarn) reported from Colchester, England

    BT sport box office. UFC numbered events being ppv this could push my subscription above ยฃ50 a month. Very bad decision @btsport @btsportufc

  • nickareay
    Nick Reay (@nickareay) reported from West Mersea, England

    Dear @btsportfootball - Iโ€™m giving up on your pathetic #BTSport @YouTube โ€œstreamโ€ Poor game, blurry picture, feeble analysis. Iโ€™ll leave it with you...

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • gottapulse
    Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • LesleyJ34566860
    Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get โ€œ token expired โ€œ! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesnโ€™t turn up. Ring them and told no network is built and wonโ€™t be for a while, yet website says everythingโ€™s up and running! Complaint made.

  • wizedude_
    Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 88ejackson88
    Emma (@88ejackson88) reported

    @btbusinesscare What is going on with my bt account?No Internet connection from 10pm last night,unable to even use 4 or 5g, can log into account to even see if theres a problem as it wants me to use a different email for a username,only have one email which the account is under?!

  • AnniePShoreham
    Ann Palmer (@AnniePShoreham) reported

    @bt_uk No I wonโ€™t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

  • Glo_Thienel
    Glo ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฌ๐Ÿ‡ง (@Glo_Thienel) reported

    @bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help

  • GFX2001
    Ian Robson (@GFX2001) reported

    @bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

  • blairjoyce3
    JoycieB (@blairjoyce3) reported

    @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company

  • Dajamaky
    Dave Tyrrell (@Dajamaky) reported

    @bt_uk are absolute *****. After 10 yrs of patchy WiFi weโ€™ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I wonโ€™t hold my breath for a refund as I have long experience of your โ€œcustomer serviceโ€

  • Twoostep22
    Ma$joe (@Twoostep22) reported

    @bt_uk you are truly the worst company for customer service.

  • TheParagram
    Ethan Keating (@TheParagram) reported

    So the cheapest to renew my @bt_uk contract is ยฃ57 a month but a new customer can get it for ยฃ38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense

  • GFX2001
    Ian Robson (@GFX2001) reported

    @bt_uk I have spent hours on the BT Website and BT Community Support systems trying to find an answer to a simple Digital Voice question? Can you connect two analogue Phones to the Green Socket on the back of the BT Hub using a two into one Phone Socket adapter?