BT (British Telecom)

BT (British Telecom) Outage Report in Colchester, Essex, England

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The latest reports from users having issues in Colchester come from postal codes CO2 and CO1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Colchester, Essex, England 11/18/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Sudbury, Ipswich, Halstead and Clacton-on-Sea.

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City Problem Type Report Time
United KingdomColchester Phone
United KingdomSudbury Phone
United KingdomIpswich E-mail
United KingdomIpswich Total Blackout
United KingdomColchester E-mail
United KingdomColchester E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    @bt_uk Make sure my complaint (rather than the fault report) is addressed and responded to.

  • SparksNeon2020 Neonsparks2020 (@SparksNeon2020) reported

    @bt_uk Don't worry I will be letting everyone know how it goes. I'm sick of paying for a substandard service. I paid for halo because it's suppose to be the best but I have had more trouble with BT than I have with any other telecoms provider....

  • Murlow1961 Murlo (@Murlow1961) reported

    @Omodon @bt_uk @WhichUK We use EE but at first it was slow. Turned out we had an incorrect (old style) junction box. Now get 36/40 mbps.

  • OneTakeJack JACK (@OneTakeJack) reported

    @bt_uk 😡😡😡 They told us the exact thing about you. And Ofcome and Ombudsman both told us the issue lies with you the ISP that we pay so don't ******* dare put the blame somewhere else. You have no idea. So go back to your notes and relearn. Criminals.

  • OneTakeJack JACK (@OneTakeJack) reported

    @firefly233 @bt_uk To upload any work I'd have to go to someone else's house. It's absolute garbage and they are all con artists. Scamming the country and getting away with it, they deserve to be exposed

  • BobMart68942217 Bob Martin (@BobMart68942217) reported

    @themichaelowen @btsport Oh crap it's bt sport, champions League is great except the crappy channel

  • BenedwardsBen ben edwards (@BenedwardsBen) reported

    @BalvinderTV @virginmedia Try @bt_uk. I've been with them 3 years and no problems

  • OneTakeJack JACK (@OneTakeJack) reported

    @firefly233 @bt_uk I had 0.3 mb DL until 2 years ago. Now I have around 30 but I still can't watch anything higher than 720p as it loses connection every 15 seconds. They told me they won't fix it until 2025 when they add fibre. I'd be embarrassed to work for them. Disgusting service in 2021. FY BT

  • RobertShearer6 Rob Shearer (@RobertShearer6) reported

    @paulvaughanpro @btbusinesscare @ardglassproshop I left them last year after repeatedly being double charged and then almost duped into paying extra for the same service. Only kept btsport to watch spurs in Europe and that's now gone also 😐

  • OneTakeJack JACK (@OneTakeJack) reported

    @firefly233 @bt_uk We started up a case with ofcom 10 years ago man. The community has all come together and they still ignore us. We even offered to pay for it ourselves and they just don't give a ****. They send out engineers that refuse to even come to the properties. Absolute dog **** company.