BT (British Telecom) Outage Report in Colchester, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Colchester come from postal codes CO2 and CO1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (16%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Colchester, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Halstead, Ipswich, Sudbury, Maldon, Clacton-on-Sea, Colchester, Witham and Kelvedon.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Internet | |
| Ipswich |
Internet | |
| Ipswich |
Internet | |
| Sudbury |
Wi-fi | |
| Ipswich |
Internet | |
| Sudbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Richie Fine™ 🏳️🌈
(@Peckham_Heights) reported
from
Clacton-on-Sea, England
@VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Adrian Chalkley
(@Box_Valley) reported
from
Boxford, England
Sad but our poor service from @BT_uk & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣
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Dean East
(@dean_east) reported
from
Sproughton, England
@bt_uk are your servers down again, no email access, waiting for an important email to come through
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
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Matt Smith
(@matt40k) reported
from
Ipswich District, England
@ianwtasker @bt_uk Yer, prob with a copper service
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT
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Lesley Jones
(@LesleyJ34566860) reported
from
Ipswich District, England
@bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
@bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Harvell
(@BenHarvell) reported
Have never been treated so poorly as a new customer than by @bt_uk. Waiting for fibre installation to be completed with only a patchy mobile data connection. 20+ calls and 1 week later, no connection, no answers, no call backs and conflicting advice. About to give up entirely.
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Fairness and Equality for all.
(@hospitaliergm) reported
A truly terrible story about @bt_uk told to me by my friend the @SciCommissar, you people should be ashamed of yourselves. @bt_uk consider yourselves subjects of a consumer crusade.
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🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴
(@PrettyHatMech) reported
@NationCymru One of the greatest problems is companies can’t invest in fixing Wales’s woeful broadband. Decades of profit skimming by @bt_uk exploring their Openreach monopoly have meant little significant improvement. Also investment in IT equipment is costly and will need help.
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Dripmunk
(@eamoaken) reported
@bt_uk Yall sponsoring this ad on my feed when your internet cant support me sending a Whatsapp message while refreshing Google on my laptop smh
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Alice Higson-Braithwaite.
(@HigsonAlice) reported
@bt_uk help!!! Internet dated (in writing too) that we would be connected to WiFi tomorrow. Got all the gear today through the post and now you’re saying Monday?? This wasn’t the agreed date? Please send activation code!!
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Netero
(@__abdulm) reported
@bt_uk internet in Ilford has been down for 2 days and it still hasn’t been resolved
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Rach
(@aitch_R_aitch) reported
@bt_uk is you are the best, if hate to see the #worst never known anything like this! #rubbish change my date but don't tell me! I've been trying to get installed since January!! #useless
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Rebecca✨Branding Photographer
(@BxDouglas) reported
@bt_uk cust serv call lasted 90 mins and still not resolved. I want to stay with existing slow internet rather than have this order completed and another engineer in the house. Won't transfer me to a manager or sales to resolve. Been waiting since Jan!!
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Phil Carter
(@mrbaristauk) reported
@bt_uk none of the apps will@open on tv, apart from Netflix, I don’t have any more time to spare to traipse through forums and your faqs can you advise a fix please (I’ve tried reboots, unplugging etc etc) Thanks in advance!
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Elaine Copperwaite
(@Ef4vescent) reported
@bt_uk Hi. My landline and Internet not working-NN2. How do I report?