BT (British Telecom)

BT (British Telecom) Outage Report in Colchester, Essex, England

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The latest reports from users having issues in Colchester come from postal codes CO2 and CO1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Colchester, Essex, England 11/29/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Maldon, Ipswich, Colchester, Sudbury and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaldon Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone
United KingdomSudbury Phone
United KingdomIpswich E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • BrianDry BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • polly7719 Heidi 🌸 (@polly7719) reported

    @bt_uk Hi could someone please help!! My services are being cancelled when it was only the WiFi discs that should be cancelled. I need help asap.

  • prefab71 Gerard Proudfoot (@prefab71) reported

    @amomcnally @btsport You should watch the ads during American Football games on Sky...pickup trucks, Insurance and erectile dysfunction are the issues of interest!!!

  • J16642009 ,/@¥ (@J16642009) reported

    @bt_uk Unbreakable?? Ive been without service since 05/05 and goal posts moved so many times on when it will be repaired. Avoid @bt_uk at all cost.

  • Silent_Truth_ Silent Truth (@Silent_Truth_) reported

    @bt_uk who at bt thought it would be ok to activate services with out asking, I missed a super important call due to bt turning on my message service ffs

  • R2detox1975 James Stamp (@R2detox1975) reported

    @bt_uk I would like to commend someone for exceptional customer service. How do I do that please?

  • l_alemanno Luciana Alemanno (@l_alemanno) reported

    @bt_uk We’ve had no broadband since the 19th of April so not so unbreakable!!!? Still waiting to know when our internet will be back and how we’ll be compensated for the massive issues this has caused. Both my husband and I have been complaining non stop and still no resolution.

  • adrienpettiford Adrien Pettiford (@adrienpettiford) reported

    @bt_uk Can I please have bt customer services email address

  • LynneJoh Lynne Johns (@LynneJoh) reported

    @bt_uk Do you have a progress report on the outage in SE20 please? Still no broadband since about 4.30. Thanks

  • ___AJ12 Aisha (@___AJ12) reported

    @bt_uk can you please let me know when you will be fixing my broadband ? Currently 6days in , no update and using all my mobile data ! Great customer service for your ‘so called unbreakable connection ‘ 🙃 @Ofcom

  • BlueDino38 BlueDino 🇺🇦💙 #FBPE #FBPPR #GTTO (@BlueDino38) reported

    (9/9l @Ofcom please investigate this fraudulent practice by @bt_uk. I'm certain I am not the only one who has experienced this. Indeed the customer service representative I spoke to said I was the 2nd person that DAY who'd reported a similar incident. This fraud must stop.