BT (British Telecom) outages and service status in Colchester, England

Problems in the last 24 hours in Colchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Colchester, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, and Ipswich.

City	Problem Type	Report Time
Colchester	Internet	18 days ago
Ipswich	Internet	26 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

• 
  Shaun Mills (@merseamillsy) reported 2 seconds ago from West Mersea, England

  @bt_uk Intermittent problems, it’s a known issue at your end.

• 
  Dean East (@dean_east) reported 2 minutes ago from Sproughton, England

  @bt_uk are your servers down again, no email access, waiting for an important email to come through

• 
  James (@rando__) reported 2 minutes ago from Colchester, England

  @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

• 
  Lili (@91LiliRose) reported 4 minutes ago from Colchester, England

  @BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!

• 
  Paige 📚🎮 (@pseveruscarter) reported 5 minutes ago from Sudbury, England

  @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

• 
  Anne Ruddock (@AnneRuddock) reported 10 minutes ago from Colchester, England

  @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

• 
  Andy Bayford (@andydbayford) reported 17 minutes ago from Ipswich District, England

  @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

• 
  Sally Kramers (@SallyKramers) reported 17 minutes ago from East Bergholt, England

  Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

• 
  Andy Bayford (@andydbayford) reported 18 minutes ago from Ipswich District, England

  @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

• 
  Paige 📚🎮 (@pseveruscarter) reported 20 minutes ago from Sudbury, England

  @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

• 
  Sue Pownall Artist (@SuePownall) reported 32 minutes ago from Bures Saint Mary, England

  @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

• 
  𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported 33 minutes ago from Sudbury, England

  @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

• 
  💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported 39 minutes ago from Halstead, England

  I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

• 
  матт вагиетт (@mattrbarn) reported 41 minutes ago from Colchester, England

  BT sport box office. UFC numbered events being ppv this could push my subscription above £50 a month. Very bad decision @btsport @btsportufc

• 
  Kial (@KJL1719) reported 42 minutes ago from Ipswich District, England

  @BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!

• 
  James (@rando__) reported 51 minutes ago from Eight Ash Green, England

  @bt_uk hi need to cancel an order with you, what’s the phone number please :)

• 
  BrianDry (@BrianDry) reported 54 minutes ago from Coggeshall, England

  @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

• 
  James (@rando__) reported 54 minutes ago from Eight Ash Green, England

  So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

• 
  Tristan Dawson (@tristandawson) reported 54 minutes ago from Wivenhoe, England

  @btsport So my BT sport bill goes up to £30 so I call to cancel and you offer to reduce it to £15 #thanksbutnothanks

• 
  Beckie Wood (@beckiewood69) reported 58 minutes ago from Heybridge, England

  @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graeme Davis (@GraemeDavis) reported 6 minutes ago

  @bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?

• 
  PT (@philltea) reported 7 minutes ago

  Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 8 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 8 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Brian McBride (@brian_mcbride1) reported 9 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  Vicky Johnson (@VicJohnson04) reported 11 minutes ago

  @skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer

• 
  Brian McBride (@brian_mcbride1) reported 12 minutes ago

  @bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 16 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  Darren Lloyd (@darrenglloyd) reported 19 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Jane (@Milly1Molly) reported 20 minutes ago

  @weatherbraine @bt_uk @Ofcom We went away from BT due to their service. Who in their right mind uses Evri?