BT (British Telecom)

BT (British Telecom) Outage Report in Colchester, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Colchester, Essex, England 01/12/2026 08:55

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Maldon, Colchester and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaldon Wi-fi
United KingdomColchester Internet
United KingdomMaldon Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • harashulme Sarah Hulme (@harashulme) reported

    @bt_uk with my friend who is being made ill by the stress of not being able to get through to your phone line, promised call back.. cut off.. please help!!

  • TheWolfPack1876 🙏🏻 (@TheWolfPack1876) reported

    Hey @bt_uk I am not happy about my internet speed at all lately, since I have upgraded my account and changed my package, there is a significant slowing, apps shutting down and not been able to access Netflix, now tv and prime tv from you. What’s going on?

  • crowpope jimmy (@crowpope) reported

    @btsport Is there a problem with casting on the app? The cast button is not showing on app.

  • spareylee lee sparey (@spareylee) reported

    @btsport Steve Mcmannaman is the worst commentator about - worst than Neville

  • alanamcguire10 𝔸𝕝𝕒𝕟𝕒 𝕄𝕔𝔾𝕦𝕚𝕣𝕖 🌹 (@alanamcguire10) reported

    @maegannscott @bt_uk someone finally found it on her notes yesterday :)) 9 hours in total I spent on the phones for them to continuously hang up after waiting half an hour on hold. And I nightmare trying to take anything further! Hope u guys do

  • gizzie44 Tom (@gizzie44) reported

    Never watch pre or post match these days because of the poor punditry. Tried again today and switched straight off. @SkySports @btsport @mrjakehumphrey please can we have some value for our money with some good analysis for a change

  • alexapinklady Alexa Stephens (@alexapinklady) reported

    @bt_uk I have been on hold waiting for my call to be answered for 45 mins now. I waited 40 mins on Thursday then someone was supposed to call me back, they didn't. Shocking customer service

  • camwilliams1410 Cameron yes (@camwilliams1410) reported

    @EXCEL @bt_uk bt is the worst provider lol. Been giving me issues for the last 1.5-2 years

  • bunchoffrauds Bunch Of Frauds (@bunchoffrauds) reported

    I’ve never known a grown man to get so excited over a ******* touch screen like Jake Humphrey does every single week, the guy has the mental age of a 6 year old #BTsport #BHALIV

  • rupstee Rupal (@rupstee) reported

    @bt_uk I have been on hold for 1 hour 35 minutes. Completely unacceptable. I just want to cancel my BT sport contract and upgrade my broadband because the current Wi-fi I have is so bad!!! Will anyone ever answer the phone???