BT (British Telecom)

BT (British Telecom) Outage Report in Colchester, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Colchester come from postal codes CO1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Colchester, Essex, England 12/03/2025 05:05

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Maldon, Ipswich, Sudbury and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomMaldon Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone
United KingdomSudbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahj225 Sarah Anderson (@sarahj225) reported

    @bt_uk Why has my order for a new broadband service been cancelled for the second time? Do #BT not want new customers? We had decided to switch to #BTBroadband from our current provider but am now wondering if this was a mistake ...

  • SueGrant5 Sue Grant (@SueGrant5) reported

    @BDubleYou @bt_uk I can't access BT email this morning either - now getting a yellow pop-up message apologising for email problems and these are being looked into.

  • Amy2Jolly Amy Jolly (@Amy2Jolly) reported

    @bt_uk hi there, we’ve had intermittent internet for a few days now and now we have none at all. Could you let me know if there are issues in SE23 at the moment?

  • LarryJa23186612 Larry Jay (@LarryJa23186612) reported

    @bt_uk Internet cut out twice in the last hour. Not great when I have work conference calls. And yes I have reboot the router. #help

  • lazypix Stupid Photographer (@lazypix) reported

    @BTCare Hi on Consumer BT FTTP900, want to move to BT Business new FTTP900 service for fixed IP. Spoke to Business team but they advised there’s not a standard migration path, can you help?

  • AdeBamber Ade Bamber (@AdeBamber) reported

    @bt_uk just had email saying entrainment will change on package losing fox HD and discovery Channel HD and gaining kid channels which we no longer have kids in household so worthless I watch mainly the 2 channels fox and discovery can I cancel mid contract because of changes

  • mich250385 michelle armstrong (@mich250385) reported

    @bt_uk @BTGroup refusing to bring forward my activation date even though BT allowed my services to be cancelled when i told them i never made any such request! pathetic service form BT #philipjansen the stress this is causing is disgusting!

  • wordsasylum wordsasylum (@wordsasylum) reported

    @bt_uk Hi I had an email saying I will get a text from bt to get an appointment a lot because my internet has slowed down. I just got the text from 61998 asking me to text next or more. Is this BT or a scam

  • atostore Store (@atostore) reported

    @therealryan777 @bt_uk @BT Couldn't agree more. This guaranteed Wi-Fi service they're pedalling is the most insanely stupid system in the world. Only sending out 1 disc at a time means you have to spend 40 minutes on the phone to BT on numerous occasions explaining why you need an additional disc

  • LondonCalendar Simon Carroll (@LondonCalendar) reported

    @BTCare BT are as useless as ever, I have an extremely poor connection, an engineer on their way tomorrow yet they will do absolutely nothing to help me now. Won’t turn on my mini hub, deliberately unhelpful