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BT (British Telecom)

BT (British Telecom) outages and service status in Colchester, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Colchester come from postal codes CO2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Colchester, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, and Ipswich.

CityProblem TypeReport Time
Colchester Internet 26 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • andydbayford
    Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so donโ€™t have account details to hand...

  • Lottievr4
    Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • coopemania
    Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from ย @BT_ukย  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems ๐Ÿ˜ฃ

  • wizedude_
    Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • SJWilding
    Simon Wilding๐Ÿ”ธ๐Ÿ‡ช๐Ÿ‡บ (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • nickareay
    Nick Reay (@nickareay) reported from West Mersea, England

    Dear @btsportfootball - Iโ€™m giving up on your pathetic #BTSport @YouTube โ€œstreamโ€ Poor game, blurry picture, feeble analysis. Iโ€™ll leave it with you...

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • ange_duncan
    Angela Duncan โญ๏ธโญ๏ธ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June ๐Ÿ˜ก๐Ÿ˜ก seriously shocking customer service when I phone to ask what you can do to help me โ€ฆ. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • dean_east
    Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • andydbayford
    Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says itโ€™s working and is 3 metres away from the TV shown on my initial post!

  • IRDavies90
    Ian Ross Davies (@IRDavies90) reported from Ipswich District, England

    @scottyd501 @xboxuk @btsport @bt_uk Yeah just wanted to check my options first, was hoping theyโ€™d help a loyal customer out... ยฃ46.99 a month at the moment.

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • AnneRuddock
    Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone lineโ€™s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didnโ€™t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • xTerronga
    ๐–๐•ฟ๐–Š๐–—๐–—๐–”๐–“๐–Œ๐–† (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesnโ€™t turn up. Ring them and told no network is built and wonโ€™t be for a while, yet website says everythingโ€™s up and running! Complaint made.

  • Peckham_Heights
    Richie Fineโ„ข ๐Ÿณ๏ธโ€๐ŸŒˆ (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • Kegmanplays
    Keg Man Plays (@Kegmanplays) reported from Sproughton, England

    @Mark_Elkington @LeeCotton1 @WWEGP @btsport I get that, but there's a decent size roster there & with enough rotation (which I'm sure there will be) that should help stop things being stale. Plus there's a good chance a few more names will be announced too I see it working. Khan is a savvy man & the elite know what's up

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaloneiD
    Keith (@MaloneiD) reported

    @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

  • jb0332
    jpb0332 (@jb0332) reported

    BT / Open Reach Worst service ever! Internet service 3rd world Service appalling!! Make appointments to upgrade to full fibre & cancel without any reason or notification! No service at all!! Is there an alternative?? @bt_uk @WeAreOpenreach

  • DanReardon76
    Dan Reardon (@DanReardon76) reported

    Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

  • Johnty14
    John Richards (@Johnty14) reported

    so @bt_uk after no real support over your dmโ€™s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. Itโ€™s not transferred to their next of kin. We gave notice with the bereavement team

  • EdEFC74
    EdEFC74 (@EdEFC74) reported

    @bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.

  • TashTheBlade
    Tashtheblade (@TashTheBlade) reported

    @bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor

  • Simoncitizen
    Simon Smith (@Simoncitizen) reported

    @Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk

  • aledeniz
    Alessandro Riolo (@aledeniz) reported

    @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? ๐Ÿง What happens when the user leaves the login process to check the email? ๐Ÿคจ

  • gjc_cook
    Gavin Cook (@gjc_cook) reported

    @bt_uk youโ€™ve sent me a returns label to an email address I donโ€™t have access too. I cba to ring so can we sort it on here please. Also, Iโ€™m sure I paid for the equipment when I started the service so why do I have to send it back now?

  • samharcourt
    Sam Harcourt (@samharcourt) reported

    @EEBroadbandUK @Ofcom @bt_uk Cheers for the horrific broadband you supply to my parentโ€™s home. Every time I come back here & try to watch a football match or the Formula 1 it fails. They keep getting engineers out but u never fix it, yet you keep charging them a fortune tune?