BT (British Telecom)

BT (British Telecom) Outage Report in Colchester, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Colchester come from postal codes CO1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Colchester, Essex, England 12/12/2025 06:30

December 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Maldon, Ipswich, Sudbury and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomMaldon Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone
United KingdomSudbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • KJL1719 Kial (@KJL1719) reported from Ipswich District, England

    @BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • rando__ James (@rando__) reported from Eight Ash Green, England

    Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • IRDavies90 Ian Ross Davies (@IRDavies90) reported from Ipswich District, England

    @scottyd501 @xboxuk @btsport @bt_uk Yeah just wanted to check my options first, was hoping they’d help a loyal customer out... £46.99 a month at the moment.

  • rando__ James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GravesSusie Susie Graves (@GravesSusie) reported

    @bt_uk Feel like it's time to leave BT after being a customer for over 20 years. We pay a lot of money for a terrible service and I spend too much time calling and trying to get the problem fixed - with no resolution.

  • TofieldBob bob tofield (@TofieldBob) reported

    @bt_uk Hi BT we were expecting two digital phones to arrive as ordered by your customer service. Nothing has turned up. Please advice where my order is?

  • ubhasin90 Jay (@ubhasin90) reported

    @btsport cast for PL and CL is awful. They need to change or shut up shop. @PrimeVideo on the other hand top class

  • GravesSusie Susie Graves (@GravesSusie) reported

    @bt_uk Constantly. Essentially there's no service with drop outs hourly. Make progress with one customer service rep or engineer, then the BT bot cancels what they try to do to help. It's so shoddy.

  • imaner76 imaner76 (@imaner76) reported

    @bt_uk @virginmedia Thank goodness that @VodafoneUK have a reliable and robust service via my mobile, otherwise we'd have no internet and working from home without it... impossible.

  • wrightemma429 Emma Wright (@wrightemma429) reported

    @bt_uk our broad band speed is shocking. Absolutely rubbish. We have to use 4g on our mobiles as it’s that poor.

  • lynnhancock Lynn Hancock (@lynnhancock) reported

    @bt_uk Do you think it's reasonable for an 82 year old woman, not in the best health, to wait more than 10 days for her landline/lifeline to be fixed? Tues at 23.59 - or before - was the latest deadline that came and went without contact. Can you help please?

  • Plip_A Phil Austen (@Plip_A) reported

    @btsport How do I cancel my subscription? I keep getting charged for the monthly pass but when I log into my account it just asks if I want to renew my subscription. I've also changed my payment method on there and it's still being taken from my old payment method.

  • benrwoods Ben Woods (@benrwoods) reported

    @bt_uk That’s great but it really doesn’t give any detail! Hoping you would be able to share the light on the major outage!

  • ckbrrtt CharlotteKathleen💫 (@ckbrrtt) reported

    @bt_uk is there a way to speak to someone via chat? I need help.