BT (British Telecom) outages and service status in Colchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Colchester come from postal codes CO3 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Colchester, England
The most recent BT (British Telecom) outage reports came from the following cities: Clacton-on-Sea, Colchester, and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea
|
Internet | 10 days ago |
|
Colchester
|
Internet | 24 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Gottapulse (@gottapulse) reported from Witham, England@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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Marie Anderson (@WestVodkadrink) reported from Feering, England@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription ๐ก๐คฌ๐ก๐คฌ
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James (@rando__) reported from Eight Ash Green, England@bt_uk hi need to cancel an order with you, whatโs the phone number please :)
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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James (@rando__) reported from Eight Ash Green, EnglandSo back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didnโt happen. Called today & next update 9th November. Absolutely disgraceful.
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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Shaun Mills (@merseamillsy) reported from West Mersea, England@bt_uk Intermittent problems, itโs a known issue at your end.
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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Ben Cooper (@coopemania) reported from Rowhedge, England@stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate
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Laura Stevens (@princess_boo148) reported from Colchester, England@bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out ๐ก
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Adrian Chalkley (@Box_Valley) reported from Boxford, England@bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!
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Simon Wilding๐ธ๐ช๐บ (@SJWilding) reported from Eight Ash Green, EnglandAbsolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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Paul Boon (@wizedude_) reported from Ipswich District, EnglandHow disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport
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Kial (@KJL1719) reported from Ipswich District, England@BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!
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Angela Duncan โญ๏ธโญ๏ธ (@ange_duncan) reported from West Bergholt, England@bt_uk day 5 of no landline or broadband and expected fix date 23 June ๐ก๐ก seriously shocking customer service when I phone to ask what you can do to help me โฆ. Nothing unless I upgrade apparently. How am I supposed to work from home?
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Lizzie ๐ญ (@LizzieMizzie_) reported from Elmstead Market, England@bt_uk hi. We have a BT Infinity hub. WiFi doesnโt work when Iโm in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. Iโve tried resetting iPhone network and the hub to no avail. Might have to get +
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Dean East (@dean_east) reported from Sproughton, England@bt_uk are your servers down again, no email access, waiting for an important email to come through
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate (@ManiacSpaniel) reported@bt_uk Iโm still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didnโt. How can I resolve this? I have important information in that email account and youโve stopped me accessing it with no warning.
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Kevin Chubb (@swanseagas) reported@bt_uk Itโs working again this morning. Hooray. But your โcancel my appointmentโ element of MyBT is not. Swings and roundabouts.
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ANDREW HENDERSON (@AHende1006) reported@bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .
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Ramnish Kalsi (@ramnishkalsi) reported@bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.
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Claire Rendall (@clairerendall1) reported@bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail
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MatCo (@btcmateus) reported@bt_uk @danprofit21 Internet is down again! CR8 2JA
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Ellma Cearuilin Franciscan๐๏ธ (@CCearuilin) reportedRecommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt
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Marc Dyson ๐๐๐ (@markymarc1973) reported@bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you havenโt even replied or DMโd to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.
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Mark ๐๐ค ๐ช๐บ ๐ (@MarkJohnpotter) reported@bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company
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Ian Robson (@GFX2001) reported@Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.