BT (British Telecom) outages and service status in Colchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Colchester, England
The most recent BT (British Telecom) outage reports came from the following cities: Clacton-on-Sea, Colchester, and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea
|
Internet | 18 days ago |
|
Colchester
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, EnglandThe sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport
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Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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Andy Bayford (@andydbayford) reported from Ipswich District, England@bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...
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Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
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Richie Fine™ 🏳️🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England@VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.
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Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England@bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??
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Charlotte Read (@Lottievr4) reported from Colchester, England@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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Dean East (@dean_east) reported from Sproughton, England@bt_uk are your servers down again, no email access, waiting for an important email to come through
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James (@rando__) reported from Colchester, England@bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
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Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England@bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?
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Adrian Chalkley (@Box_Valley) reported from Boxford, England@bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!
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Marie Anderson (@WestVodkadrink) reported from Feering, England@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Tristan Dawson (@tristandawson) reported from Wivenhoe, England@btsport So my BT sport bill goes up to £30 so I call to cancel and you offer to reduce it to £15 #thanksbutnothanks
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Nick Reay (@nickareay) reported from West Mersea, EnglandDear @btsportfootball - I’m giving up on your pathetic #BTSport @YouTube “stream” Poor game, blurry picture, feeble analysis. I’ll leave it with you...
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James (@rando__) reported from Eight Ash Green, EnglandShocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.
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матт вагиетт (@mattrbarn) reported from Colchester, EnglandBT sport box office. UFC numbered events being ppv this could push my subscription above £50 a month. Very bad decision @btsport @btsportufc
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Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England@bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Lees (@measlewolf) reported@bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.
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James Ferguson 🏴 🇮🇹 (@LucioFulciFan) reported@bt_uk I would like to discuss a small issue with my bill.
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John (@palacejohn) reported@bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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Mat Oliver (@CrackedRearView) reported@VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!
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Lou Skunt (@Bubbler_Ranx) reported@bt_uk I've been on the fuckarse internet for 30 bludclart years. I don't need my ******* hand held. This **** is not important.
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Ian Robson (@GFX2001) reported@Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.
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lee davenport (@leedvnprt) reported@bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!
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Alan Swanson (@Haggisguy) reported@bt_uk So how do i pay my bill? I cannot login to pay it?
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Amanda Llewellyn (@mandllewellyn) reported@btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.