BT (British Telecom)

BT (British Telecom) Outage Report in Colchester, Essex, England

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The latest reports from users having issues in Colchester come from postal codes CO2 and CO1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Colchester, Essex, England 11/24/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich, Colchester, Sudbury, Halstead and Clacton-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone
United KingdomSudbury Phone
United KingdomIpswich E-mail
United KingdomIpswich Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CreativeRedpath Kevin Redpath 🇪🇺🌍🎬🙏❤️❄️ (@CreativeRedpath) reported

    and our staff have worked tirelessly to process customer orders. Imagine how disorientating it was to receive, during lockdown, an email from @bt_uk saying 'Another customer has asked to take over the telephone line at your address on 10/12/2020. So we'll end your contract... 2/

  • HooverRAD81 Boab🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HooverRAD81) reported

    @bt_uk I've been without Internet since last night. Is there a problem in Kilsyth, and when should we expect a fix?

  • whoknowssi MrBen (@whoknowssi) reported

    So @bt_uk ... is it really acceptable to penalise a customer who has been with BT TV and Fibre Broadband for 7 years, by asking for a £440 cancellation fee when moving house with a temp accommodation gap in between?!? Had no intention of leaving BT, but you’ve forced us out!!!

  • G_Maxi_73 Max (@G_Maxi_73) reported

    @bt_uk Our internet is garbage about 2Gb we are with BT £95 per month steer clear

  • Lijoh1 Lisa (@Lijoh1) reported

    My BT Internet has been hit & miss last few days. I've experienced far more issues since 'upgrading' to the Smart Hub 2 Halo, it isn't as reliable as the old BT Hub yet I'm paying more 😕 @bt_uk #BT

  • CtpUK Craig Partridge (@CtpUK) reported

    @bt_uk @BTCare evening. Home broadband cut out suddenly this evening. Line checks suggest no issues, router making a "clicking" noise every few minutes, constant flashing orange light. Hard reset not fixed. Fear the Smart Hub 2 has given up the ghost.

  • paintofheart20 Heather Mead (@paintofheart20) reported

    @OpenreachHelp no help forthcoming now 48 hours with no internet and no explanation When I log into @bt_uk account it says engineer visit complete How? No one came #no one called I am none the wiser and to what the issue is I rely on internet for work I’m losing money

  • diana_chrisman Diana Chrisman (@diana_chrisman) reported

    @OpenreachHelp All your updates have said is that you will update us again in 2 or 3 days. This is all @bt_uk have said. This is the same story every time. You are both blaming each other. And no one has identified the problem to us yet.

  • JayClay71 ᒍᗩY ᑕᒪᗩY (@JayClay71) reported

    @bt_uk morning I’m on sky b’band and they are saying there’s a local outage in my area, Ng173gr area. Any ideas as it’s been 24 hours now. Thanks.

  • Wandering_Dutch ⚔Wandering Dutch🇳🇱 ᚴᚱᛁᛘᚠᚱᚬᛋᛏ (@Wandering_Dutch) reported

    @bt_uk WiFi signal has nothing to do with sustained speeds or ping or packet loss. I could have a solid WiFi connection throughout the home and still have a **** connection. So this advert is utterly useless. And the guarantee is flawed and useless also.