BT (British Telecom) outages and service status in Colchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Colchester, including 1 direct report.
- The most common problems reported in this area mention E-mail.
- The most recent signal from this area was received Jun 5, 3:49 PM GMT+1.
- E-mail (100%)
The latest reports from users having issues in Colchester come from postal codes CO3 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at BT (British Telecom)
BT (British Telecom) is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Colchester, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester
|
12 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Marie Anderson (@WestVodkadrink) reported from Feering, England@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Shaun Mills (@merseamillsy) reported from West Mersea, England@bt_uk Intermittent problems, it’s a known issue at your end.
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Tim Cutbush (@timcutbush) reported from Ipswich District, EnglandYet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT
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Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England@bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Paul Boon (@wizedude_) reported from Ipswich District, EnglandHow disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport
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Matt Smith (@matt40k) reported from Ipswich District, England@ianwtasker @bt_uk Yer, prob with a copper service
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Andy Bayford (@andydbayford) reported from Ipswich District, England@bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...
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James (@rando__) reported from Eight Ash Green, EnglandSo back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.
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Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England@bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +
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Anne Ruddock (@AnneRuddock) reported from Colchester, England@bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere
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💁🏽♀️Emma💁🏽♀️ (@Sandsy79) reported from Halstead, EnglandI can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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James (@rando__) reported from Eight Ash Green, EnglandShocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.
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Lili (@91LiliRose) reported from Colchester, England@BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!
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Bobby (@swiftbookmakers) reported from Clacton-on-Sea, EnglandI would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)
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Keg Man Plays (@Kegmanplays) reported from Sproughton, England@Mark_Elkington @LeeCotton1 @WWEGP @btsport I get that, but there's a decent size roster there & with enough rotation (which I'm sure there will be) that should help stop things being stale. Plus there's a good chance a few more names will be announced too I see it working. Khan is a savvy man & the elite know what's up
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Sally Kramers (@SallyKramers) reported from East Bergholt, EnglandHi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KG40 (@KG40332532) reported@bt_uk Please fix the problem with your email. x
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mpc (@Scampicus) reported@bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!
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Gary Banks (@Banksie_FB5) reported@bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable
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Simon Smith (@Simoncitizen) reported@Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?
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DebP (@dyson123) reported@GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?
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Emma (@88ejackson88) reported@bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?
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Paul stagg (@Staggly) reported@bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here
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Grub Street Publishing (@grub_street) reported@bt_uk So I have filed a complaint its number is N150511-151190. And guess what you are now threatening to disconnect us when in fact we dont have a service with you and haven't since March. So what are you going to disconnect! You are a JOKE
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Chris McGregor (@CmucG) reported@bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.
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Gaelen McClean (@GaelenMcclean) reported@goatteeboy @bt_uk Same in nn14. Yours just not working?