BT (British Telecom) Outage Report in West Mersea, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Mersea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near West Mersea, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Clacton-on-Sea and Latchingdon and Snoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Clacton-on-Sea |
Wi-fi | |
| Colchester |
Wi-fi | |
| Colchester |
||
| Colchester |
Internet | |
| Latchingdon and Snoreham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near West Mersea, England
Latest outage, problems and issue reports in West Mersea and nearby locations:
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James
(@rando__) reported
from
Eight Ash Green, England
So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
West Bergholt, England
@bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?
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BrianDry
(@BrianDry) reported
from
Coggeshall, England
@NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.
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James
(@rando__) reported
from
Colchester, England
@bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
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Shaun Mills
(@merseamillsy) reported
from
West Mersea, England
@bt_uk Intermittent problems, it’s a known issue at your end.
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Charlotte Read
(@Lottievr4) reported
from
Colchester, England
@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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James Hale 🔰
(@jameohale) reported
from
Colchester, England
@btsport your sound is terrible, keeps cutting out!! #BHAARS
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Richie Fine™ 🏳️🌈
(@Peckham_Heights) reported
from
Clacton-on-Sea, England
@VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.
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James
(@rando__) reported
from
Eight Ash Green, England
@bt_uk hi need to cancel an order with you, what’s the phone number please :)
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Lizzie 🎭
(@LizzieMizzie_) reported
from
Elmstead Market, England
@bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Maldon, England
@bt_uk Still terrible
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡
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Ben Cooper
(@coopemania) reported
from
Rowhedge, England
@stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Paul Dungey - a life with dogs ❤️
(@pauldungey) reported
from
Colchester, England
The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma 🌈 〓〓 🌱
(@HeyMissPrice) reported
@bt_uk It's not just about the compensation. I've been asking for an engineer for a month only to be told there is no fault. I've been told so many lies and I'm not getting the service I've paid for. I can't be left without a functioning service and I'll be paying £60 PER MONTH soon.
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Emma 🌈 〓〓 🌱
(@HeyMissPrice) reported
@bt_uk My question is why after 6 weeks of unusable WiFi, am I still expected to keep paying £55/month. Complete WiFi means I should have no connectivity issues but I can't even make a stable Zoom call. I am constantly being lied to, fobbed off and ignored. Someone needs to help me
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Brizio Patrizio diCrafforto
(@BaffoMoretti) reported
@bt_uk So I don't need to expect separate Netflix charge/debit? Thanks btw. Hope the frustration doesn't come thru too much in text/tweets. As I said, I hadn't been seeking to be a TV customer again. We were happy with nowtv sticks.
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Emma 🌈 〓〓 🌱
(@HeyMissPrice) reported
@bt_uk What is the next stage of complaint after the BT complaint handler? Glad I was on phone with him when the dropout occurred. I've been told 4 months that it's all fine. I am self employed, WFH and have no income without a reliable WiFi signal. It's been weeks and weeks now.
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Angie Lincoln-Kemp
(@alk600) reported
@bt_uk Of course it hasn’t been resolved - everything we’ve ever recorded has now been deleted! Totally inept support
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Emma 🌈 〓〓 🌱
(@HeyMissPrice) reported
@bt_uk I will definitely be escalating this beyond the level of the existing complaint. Your Halo tech expert told me that a 54mbps download speed is not enough to run a zoom call. Told me I had to turn off all my cloud-based backups. No TV. No other devices. This is clearly a lie
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James
(@jamclarkey) reported
@skiptotheend @paullewismoney @bt_uk Unfortunately that isn't the case of continuing to support the PSTN network as parts are hard to find and the technology & skills is no longer there globally. There are better devices out there to supply backup power and also ways to basically continue to have power when off grid
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Mr Tom 🏎🍕🎮
(@TheMrTomShow) reported
@bt_uk Then why even put the update up? You’ve just told me there’s a hours delay to it Your support just directs me to what I already know But you’ve just said what I already know is inaccurate
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Aaron Law
(@AaronLaw92) reported
@bt_uk hello I reported an issue but having driven down the road it's a telegraph pole that's been hit, likely weekend repair?
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LoRo
(@lororobinson) reported
@bt_uk The only devices we have directly connected via an ethernet cable are a Sky Q TV box and an Xbox I believe so we can't do a speed test on that. But testing closer to the router on a phone or laptop gives the same results & the same high ping issues occur on the Xbox as on the PC