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BT (British Telecom)

BT (British Telecom) Outage Report in West Mersea, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in West Mersea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near West Mersea, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Clacton-on-Sea, and Latchingdon and Snoreham.

CityProblem TypeReport Time
Colchester Internet 18 days ago
Clacton-on-Sea Wi-fi 26 days ago
Colchester Wi-fi 26 days ago
Colchester E-mail 30 days ago
Colchester Internet 1 month ago
Latchingdon and Snoreham Internet 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near West Mersea, England

Latest outage, problems and issue reports in West Mersea and nearby locations:

  • jameohale
    James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • Peckham_Heights
    Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • rando__
    James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • SJWilding
    Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Secrethamper
    Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • BrianDry
    BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

  • Lottievr4
    Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • merseamillsy
    Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • beckiewood69
    Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Sandsy79
    💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

  • xTerronga
    𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • gottapulse
    Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • pauldungey
    Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • LizzieMizzie_
    Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • coopemania
    Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • WestVodkadrink
    Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • ange_duncan
    Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Julianphilp2
    Julian philp (@Julianphilp2) reported

    @mstarmatt @bt_uk Yes I’ve had this to unfortunately Im stuck with them till next year I live in a bungalow it’s 3 to 4 steps to the bedroom and can’t get a signal loo yes apparently as you said what’s in the way or you have to much connected oh well

  • reveribletop
    charlie⚒ (@reveribletop) reported

    @bt_uk @WeAreOpenreach can u fix my internet pls we are at the end of a 2k copper wire while 50 yards away they have fibreoptic, can you deliver us from the dark ages please

  • James_____C
    James_____ (@James_____C) reported

    @bt_uk can you advise if there are issues in Farnham GU10 3_ _ postcode area? Broadband dropping out intermittently over the past few weeks

  • scottgal
    ʎɐʍollɐפ ʇʇoɔS (@scottgal) reported

    @ComethTheNerd @bt_uk Good luck with that; most other UK ISPs are just service companies who still use BT Openreach as their providers. Unless you have Virgin cable you're SoL.

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk your support is not contactable by phone and your online chat support is turned off. My broadband is not working and I work from home. How do I report a fault?!

  • ABrettWillard
    Amanda Brett Willard (@ABrettWillard) reported

    @bt_uk hi there. My broadband is down and I need to work! Holding on for 20 mins. I need my mini hub turned on so I can work. Can you help? Hanging on isn't an option. Thanks

  • ArcherUTD
    Alex (@ArcherUTD) reported

    @bt_uk are the worst company I've ever come across, turned my broadband off for no reason a week ago and its still not up. embarrassing

  • ClaireSenter
    Claire Senter (@ClaireSenter) reported

    @bt_uk service outage due to drink driver hitting mains box. Originally told would be 3-4 days to repair now it’s telling my won’t be till 16th Nov (3 weeks!!!) No phone signal in our area so no internet access. Assuming my bill will be altered this month?!

  • tom_hiles
    Tom Hiles (@tom_hiles) reported

    @bt_uk I've been having some issues but I haven't raised a fault yet, so the text and email are out of the blue - any idea whether these would be sent without me raising a fault? Might they be fraudulent?

  • 005Carl
    Carl Heathcote (@005Carl) reported

    Complained to @bt_uk 72 hours ago about my BT TV not working, I have been promised 5 times someone will ring me to sort it out and still nothing!! I have never experienced such bad customer service #bt #worsecustomerservice #dontcareabouttheircustomers