BT (British Telecom)

BT (British Telecom) Outage Report in West Mersea, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Mersea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Mersea, Essex, England 01/15/2026 10:40

January 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Mersea, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Maldon and Southminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomMaldon Wi-fi
United KingdomColchester Internet
United KingdomSouthminster Internet
United KingdomMaldon Internet
United KingdomSouthminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Mersea, England

Latest outage, problems and issue reports in West Mersea and nearby locations:

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • rando__ James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • BrianDry BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHalfFagg adam waind (@TheHalfFagg) reported

    @bt_uk I have a problem, my phone is broken and you live chat doesn’t work. Please can you help me.

  • KeryR26 Kery Ansell (@KeryR26) reported

    @bt_uk still no answer… 😞 a whole village without services and dates keep changing to later and later! Come on BT, actually stick to your own timescales and speak to us please! Terrible service!

  • KeryR26 Kery Ansell (@KeryR26) reported

    @bt_uk I can’t check, you pushed me to supanet for my broadband and land line service and they never gave me a telephone number! Also the issue is the first date was the 2nd, then it changed to 4th, now apparently 10th! How does it keep changing?! It’s really poor!

  • BusterPell Some Fella (@BusterPell) reported

    @bt_uk It’s useless without Wi-Fi. 18th Feb I lost my service. BT don’t care

  • BeckyDibb Becky Dibb (@BeckyDibb) reported

    @bt_uk The App can’t fix the fact that we’ve been without phone, TV and broadband since November 2021!! And still charging us for it!!! #nevergettingfixed

  • gpfradgley Gareth Paul Fradgley (@gpfradgley) reported

    @paullewismoney @bt_uk Paul I think all you consumer advocates should help the general public fight against this. No company should be able to use a % plus a % making it difficult for the average consumer to work it out. Who can we talk to to make this against the law!!!

  • Lhasadreams Adrian Daniels (@Lhasadreams) reported

    @bt_uk Too late, clearly BT do not value me as a customer. You will get your extra £60 to January and then I will just move. I think you will find there are a lot of customers who will feel the same, good luck retaining them.

  • TheHalfFagg adam waind (@TheHalfFagg) reported

    @bt_uk can someone who actually wants to help dm me?

  • RimmerMitch Mitch Rimmer (@RimmerMitch) reported

    If you have a problem, don’t worry @bt_uk will only reply to you if they have an answer you want to hear

  • FoneStill StillFone (@FoneStill) reported

    @paullewismoney @bt_uk Exactly the reason I left @bt_uk years ago. Leaving is very difficult but I’d never go back to them. All the advertising is to suck you in knowing it’s costly to leave…