BT (British Telecom) Outage Report in West Mersea, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Mersea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near West Mersea, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Clacton-on-Sea and Latchingdon and Snoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Clacton-on-Sea |
Wi-fi | |
| Colchester |
Wi-fi | |
| Colchester |
||
| Colchester |
Internet | |
| Latchingdon and Snoreham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Mersea, England
Latest outage, problems and issue reports in West Mersea and nearby locations:
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Richie Fine™ 🏳️🌈
(@Peckham_Heights) reported
from
Clacton-on-Sea, England
@VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Bobby
(@swiftbookmakers) reported
from
Clacton-on-Sea, England
I would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)
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James
(@rando__) reported
from
Colchester, England
@bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
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James
(@rando__) reported
from
Eight Ash Green, England
@bt_uk hi need to cancel an order with you, what’s the phone number please :)
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Paul Dungey - a life with dogs ❤️
(@pauldungey) reported
from
Colchester, England
The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Maldon, England
@bt_uk Still terrible
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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James
(@rando__) reported
from
Eight Ash Green, England
So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.
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Shaun Mills
(@merseamillsy) reported
from
West Mersea, England
@bt_uk Intermittent problems, it’s a known issue at your end.
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Anne Ruddock
(@AnneRuddock) reported
from
Colchester, England
@bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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James
(@rando__) reported
from
Eight Ash Green, England
Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.
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Charlotte Read
(@Lottievr4) reported
from
Colchester, England
@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
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Ben Cooper
(@coopemania) reported
from
Rowhedge, England
@stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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James Hale 🔰
(@jameohale) reported
from
Colchester, England
@btsport your sound is terrible, keeps cutting out!! #BHAARS
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Lizzie 🎭
(@LizzieMizzie_) reported
from
Elmstead Market, England
@bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Carr Official
(@RCarr1982) reported
@drsje3 @bt_uk The reason i left @bt_uk is they were awful. Always have been always will be
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Scott Pointon
(@scottapointon) reported
@OpenreachHelp thanks for cancelling service to my house for absolutely no reason. With no communication to @bt_uk or myself. On day 5 without broadband 👍
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Simon Harris
(@sharri44) reported
@bt_uk Hi, Microsoft have blocked my access to my account with them until I respond to a verification mail which I don't seem to be getting. They have said my email provider (you) must be blocking it. Can you help please? Thanks.
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Carol
(@Carol86707227) reported
@bt_uk no broadband in Sevenoaks area. Can you confirm what the issue is please and whether this is being actively resolved. Thanks
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Peter Russell
(@PeterKuninch) reported
@andyhornet8 @bt_uk Before posting consider I’ve already tested it on a hard wired connection not wifi and have now complained it’s slow 🙈
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Simon Harris
(@sharri44) reported
@bt_uk Thank you Theresa. Can emails be automatically blocked completely, so they never appear? Or would they just go into the spam folder if they are marked as spam? The emails in question don't appear anywhere.
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Leanne Phillips
(@lphillips381) reported
@bt_uk Well you should then shouldn’t you. Maybe taking a bit of control and people won’t be without service. I spoke to an engineer who was trying to fix it and said BT had known about this fault for a while. Yet no customers were informed.
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ChoirMD
(@jolocking) reported
@bt_uk An outage isn’t showing on your online checker but in Barrowby NG32 we’ve been without internet/WiFi for the most part of the day and all night. Please can you confirm status. Thank you
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Leanne Phillips
(@lphillips381) reported
@bt_uk So annoyed with BT. Broadband down for 2 days and not expected to be fixed till the 8th. Half term. No tv or internet with 3 kids. I pay £80 a month for this ****
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Debbie Fletcher
(@DebbieFletcher) reported
Anyone else having problems on their phones with Emails @bt_uk @Apple