BT (British Telecom) Outage Report in West Mersea, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Mersea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near West Mersea, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Clacton-on-Sea and Latchingdon and Snoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Clacton-on-Sea |
Wi-fi | |
| Colchester |
Wi-fi | |
| Colchester |
||
| Colchester |
Internet | |
| Latchingdon and Snoreham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Mersea, England
Latest outage, problems and issue reports in West Mersea and nearby locations:
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Anne Ruddock
(@AnneRuddock) reported
from
Colchester, England
@bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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James Hale 🔰
(@jameohale) reported
from
Colchester, England
@btsport your sound is terrible, keeps cutting out!! #BHAARS
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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James
(@rando__) reported
from
Eight Ash Green, England
So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.
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James
(@rando__) reported
from
Eight Ash Green, England
@bt_uk hi need to cancel an order with you, what’s the phone number please :)
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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James
(@rando__) reported
from
Colchester, England
@bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Maldon, England
@bt_uk Still terrible
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Paul Dungey - a life with dogs ❤️
(@pauldungey) reported
from
Colchester, England
The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport
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Lizzie 🎭
(@LizzieMizzie_) reported
from
Elmstead Market, England
@bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +
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Ben Cooper
(@coopemania) reported
from
Rowhedge, England
@stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate
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Richie Fine™ 🏳️🌈
(@Peckham_Heights) reported
from
Clacton-on-Sea, England
@VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.
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James
(@rando__) reported
from
Eight Ash Green, England
Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
West Bergholt, England
@bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?
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Shaun Mills
(@merseamillsy) reported
from
West Mersea, England
@bt_uk Intermittent problems, it’s a known issue at your end.
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Charlotte Read
(@Lottievr4) reported
from
Colchester, England
@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Toby King
(@kingstoby1) reported
@Diddy987 @EE @btsport There isnt an issue. Sony will offer stock to big retailers before phone companies.
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Scott O'Toole
(@Skottalot) reported
@ashluthra87 @guff3r @bt_uk If anyone is thinking of switching, you can cancel your contract with no fee as bt are raising their prices mid contract. If you want to switch to virgin, drop me a message and I can sort out a deal for you all 👍
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D4n H4nc0ck
(@DanDhancock82) reported
@77thomo @btsport Can you please provide evidence of every time in April / May to back up the ‘usually’ statement? This is exactly the issue people are pointing out. It’s not happened prior to marginally falling short in Bielsa’s 1st season. False statements that they say is true cos they’re lazy
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TheDarkSide69
(@tacticalbacon46) reported
@sadaplays @bt_uk just make sure you get it all back in cash and a years half price service :)
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Lisa King
(@lisaking695) reported
@bt_uk 5 days of broken promises of some to call me back regarding my 14 week wait for a broadband service when I was told it would be 2 weeks. No broadband no phone line no no like connectivity BT really don’t care
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Shikavelli
(@shikavelli) reported
@bt_uk your internet has been so bad it’s not even working for me now and everytime they send an engineer they never fix anything it’s been abysmal
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🅱️⭕️🅱️💲
(@thelegendswfc) reported
having fibre to premises installed by @bt_uk is the worst experience I have had with any company ever, 5 missed appointments when they finally arrive 3 months later only fit the outside as it’s “not on their job” date now in April so if they arrive 5 months to have it installed
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Samuel kerry
(@Samuelkerry20) reported
@bt_uk the router has been flashing purple for about 7 hours now. I have tried resetting multiple times. How to fix.
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Shikavelli
(@shikavelli) reported
@bt_uk during this time of covid and working from home you’d expect BT to have a better customer service
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⧖ #TransRightsAreHumanRights ⧖🌐💚 ⚫
(@cgiAlexis) reported
@bt_uk Open Reach is a BT company BT gets given taxpayer money to roll out internet BT raises it's prices year-on-year This is why the private sector sucks, your company is a perfect cosm of why capitalism sucks