BT (British Telecom) Outage Report in West Mersea, Essex, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in West Mersea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near West Mersea, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Clacton-on-Sea, and Latchingdon and Snoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester
|
Internet | 21 days ago |
|
Clacton-on-Sea
|
Wi-fi | 29 days ago |
|
Colchester
|
Wi-fi | 29 days ago |
|
Colchester
|
1 month ago | |
|
Colchester
|
Internet | 1 month ago |
|
Latchingdon and Snoreham
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Mersea, England
Latest outage, problems and issue reports in West Mersea and nearby locations:
-
James Hale 🔰 (@jameohale) reported from Colchester, England@btsport your sound is terrible, keeps cutting out!! #BHAARS
-
James (@rando__) reported from Eight Ash Green, EnglandSo back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.
-
Shaun Mills (@merseamillsy) reported from West Mersea, England@bt_uk Intermittent problems, it’s a known issue at your end.
-
James (@rando__) reported from Eight Ash Green, England@bt_uk hi need to cancel an order with you, what’s the phone number please :)
-
Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England@bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?
-
💁🏽♀️Emma💁🏽♀️ (@Sandsy79) reported from Halstead, EnglandI can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
-
Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, EnglandHi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
-
James (@rando__) reported from Eight Ash Green, EnglandShocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.
-
Richie Fine™ 🏳️🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England@VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.
-
Anne Ruddock (@AnneRuddock) reported from Colchester, England@bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere
-
James (@rando__) reported from Colchester, England@bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
-
Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
-
Charlotte Read (@Lottievr4) reported from Colchester, England@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
-
Gottapulse (@gottapulse) reported from Witham, England@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
-
Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, EnglandThe sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport
-
Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, EnglandAbsolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
-
Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England@bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +
-
-
Marie Anderson (@WestVodkadrink) reported from Feering, England@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
-
Ben Cooper (@coopemania) reported from Rowhedge, England@stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Withnall (@TheJokersWild10) reported@bt_uk It is a shame your other departments whos poor service that are not seen publically, do not provide the same amount customer empathy as you. Future customers need to see this before they buy BT services. BT are an absolute disgrace.
-
Martin Withnall (@TheJokersWild10) reported@bt_uk Yes, I will do. First, BT has one final chance to sort the problem at 9am today. I will wait until after that. I won't hold my breadth though. All your marketing is very nice, shame your service does not have the same passion.
-
Martin Withnall (@TheJokersWild10) reported@bt_uk You have had two weeks and numerous phone calls to get it right. We are not interested anymore. We will find other companies who can provide a simple service and have respect for the customer. You are only being supportive here because it is publically visible.
-
Martin Withnall (@TheJokersWild10) reported@bt_uk It should not have to come to publically complain to BT via social media to solve troubles. It was a simple job. It just shows how poor BT is at the service they provide. I cannot believe in the 21st century a large public company like BT cannot do a simple job.
-
Sabrina (@ItsSabrinaa) reported@bt_uk your services are appalling!!!!!! The amount of issues I am getting AND I’m paying nearly £70 for what???
-
Sabrina (@ItsSabrinaa) reported@bt_uk I don’t use the landline, what else can I use please? We literally have upgraded and cannot even upload a YouTube video or stream a game it’s terrible. My friends are with virgin and pay £20 less than us and have faster internet
-
Martin Withnall (@TheJokersWild10) reported@bt_uk I'm with Virgin and never had a problem in 10 years. I will not be changing to BT anytime soon. Two weeks this has been going on, and you can't even provide the service my parents have bought, let alone deal with problems created by yourselves. Bad service!
-
Sabrina (@ItsSabrinaa) reportedGuys we got a whole new internet set up from @bt_uk as our previous one was slow as hell and this upgraded one is not any better HOW?
-
JP (@jaysta1979) reported@bt_uk @NOWHelpTeam morning. Looking at adding sports membership to my bt TV package. Am I right in saying it's a rolling contract and I can cancel at any point?
-
Danny (@SolidusSnake95) reported@bt_uk I will DM you but do NOT give me the same old normal BT response denying responsibility when it's clearly a BT issue. Widespread issue at that.