BT (British Telecom)

BT (British Telecom) Outage Report in West Mersea, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Mersea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Mersea, Essex, England 12/27/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Mersea, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Southminster and Maldon.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomSouthminster Internet
United KingdomMaldon Internet
United KingdomSouthminster Internet
United KingdomSouthminster Wi-fi
United KingdomColchester Phone

Community Discussion

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BT (British Telecom) Issues Reports Near West Mersea, England

Latest outage, problems and issue reports in West Mersea and nearby locations:

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • rando__ James (@rando__) reported from Eight Ash Green, England

    Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • rando__ James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • swiftbookmakers Bobby (@swiftbookmakers) reported from Clacton-on-Sea, England

    I would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StaceyEBx Stacey Butlin (@StaceyEBx) reported

    @btbusinesscare Again after being advised my complaint was resolved, the problem has resurfaced and you are billing for an account which should be closed. I have emailed Stephanie Agolini twice and had no response about this. Customer service is as bad as ever BT!. Sort it out!!.

  • mattallen76 Matthew Allen (@mattallen76) reported

    @bt_uk Awful experience of your service so far. Promised fibre would be live 21/05, now not happening until at least 28/05. 30mins in queue today, meant to have received email with my BT ID, nothing 😔 Not impressed, someone needs to contact me pls #poorcustomerservice

  • chefgp Greg Palmer (@chefgp) reported

    @bt_uk receiving awful service from a long standing customer. Please help.

  • DanieIJohnson_ Dan Johnson (@DanieIJohnson_) reported

    @BenJone89390755 @btsport @BTSportBoxing Fury’s never defended a world title, clings onto the ‘Lineal title’ & now he’s tricked his fan base into thinking he wanted the AJ fight. ‘The people’s champion’ 🤡.

  • MartWillWirral Martin Williams (@MartWillWirral) reported

    @bt_uk Thank you for the BT mini hub. It arrived yesterday. But it seems the 4G signal here isn't strong enough for it. If junction box is fixed on Tuesday that will have been 9 days with no internet service. Will there be some refund ?

  • CustomerSpecial Customers r Special (@CustomerSpecial) reported

    @BTCare @bt_uk @bt_global Usual business - not helping customers. Selling products they cannot support. Time for ombudsman to step in I think. 6 weeks now and zero support. I take exception to the rudeness and arrogance.

  • YTimesMotoring Andy Harris (@YTimesMotoring) reported

    @ShortAxle @bt_uk BT locked me out of my main email account for 5 days. When they eventually got me back in, I never got the missing emails... lost in cyberspace.

  • BetensonSarah Sarah Betenson (@BetensonSarah) reported

    @bt_uk BT broadband customer service - a thread..BT cancel my account because someone has tried accessing my line Woman shrugging Zero warning. Just no internet. Call after call to try and get set back up, opens new account as that’s the only way to get me back online 1/9

  • Rachel24354438 RachelLakenhamLabour (@Rachel24354438) reported

    @bt_uk Will there be any offer of compensation for the issues it has caused with work?

  • Red4life89 tjl89 (@Red4life89) reported

    @btsport I don’t feel sorry for these highly payed and highly privileged people complain about mean answers nasty tweets, you should try worrying about real life’s issues instead you spoilt brats