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BT (British Telecom)

BT (British Telecom) Outage Report in West Mersea, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in West Mersea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near West Mersea, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Clacton-on-Sea, and Latchingdon and Snoreham.

CityProblem TypeReport Time
Colchester Internet 21 days ago
Clacton-on-Sea Wi-fi 29 days ago
Colchester Wi-fi 29 days ago
Colchester E-mail 1 month ago
Colchester Internet 1 month ago
Latchingdon and Snoreham Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near West Mersea, England

Latest outage, problems and issue reports in West Mersea and nearby locations:

  • jameohale
    James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

  • merseamillsy
    Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • ange_duncan
    Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • Sandsy79
    💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

  • Secrethamper
    Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.

  • Peckham_Heights
    Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • AnneRuddock
    Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • rando__
    James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • beckiewood69
    Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Lottievr4
    Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • gottapulse
    Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • pauldungey
    Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • SJWilding
    Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • LizzieMizzie_
    Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • xTerronga
    𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • WestVodkadrink
    Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • coopemania
    Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJokersWild10
    Martin Withnall (@TheJokersWild10) reported

    @bt_uk It is a shame your other departments whos poor service that are not seen publically, do not provide the same amount customer empathy as you. Future customers need to see this before they buy BT services. BT are an absolute disgrace.

  • TheJokersWild10
    Martin Withnall (@TheJokersWild10) reported

    @bt_uk Yes, I will do. First, BT has one final chance to sort the problem at 9am today. I will wait until after that. I won't hold my breadth though. All your marketing is very nice, shame your service does not have the same passion.

  • TheJokersWild10
    Martin Withnall (@TheJokersWild10) reported

    @bt_uk You have had two weeks and numerous phone calls to get it right. We are not interested anymore. We will find other companies who can provide a simple service and have respect for the customer. You are only being supportive here because it is publically visible.

  • TheJokersWild10
    Martin Withnall (@TheJokersWild10) reported

    @bt_uk It should not have to come to publically complain to BT via social media to solve troubles. It was a simple job. It just shows how poor BT is at the service they provide. I cannot believe in the 21st century a large public company like BT cannot do a simple job.

  • ItsSabrinaa
    Sabrina (@ItsSabrinaa) reported

    @bt_uk your services are appalling!!!!!! The amount of issues I am getting AND I’m paying nearly £70 for what???

  • ItsSabrinaa
    Sabrina (@ItsSabrinaa) reported

    @bt_uk I don’t use the landline, what else can I use please? We literally have upgraded and cannot even upload a YouTube video or stream a game it’s terrible. My friends are with virgin and pay £20 less than us and have faster internet

  • TheJokersWild10
    Martin Withnall (@TheJokersWild10) reported

    @bt_uk I'm with Virgin and never had a problem in 10 years. I will not be changing to BT anytime soon. Two weeks this has been going on, and you can't even provide the service my parents have bought, let alone deal with problems created by yourselves. Bad service!

  • ItsSabrinaa
    Sabrina (@ItsSabrinaa) reported

    Guys we got a whole new internet set up from @bt_uk as our previous one was slow as hell and this upgraded one is not any better HOW?

  • jaysta1979
    JP (@jaysta1979) reported

    @bt_uk @NOWHelpTeam morning. Looking at adding sports membership to my bt TV package. Am I right in saying it's a rolling contract and I can cancel at any point?

  • SolidusSnake95
    Danny (@SolidusSnake95) reported

    @bt_uk I will DM you but do NOT give me the same old normal BT response denying responsibility when it's clearly a BT issue. Widespread issue at that.