BT (British Telecom)

BT (British Telecom) Outage Report in West Mersea, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Mersea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Mersea, Essex, England 11/28/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Mersea, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southminster, Maldon, Colchester and Halstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthminster Internet
United KingdomMaldon Internet
United KingdomSouthminster Internet
United KingdomSouthminster Wi-fi
United KingdomColchester Phone
United KingdomColchester E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near West Mersea, England

Latest outage, problems and issue reports in West Mersea and nearby locations:

  • rando__ James (@rando__) reported from Eight Ash Green, England

    Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • rando__ James (@rando__) reported from Eight Ash Green, England

    So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • tristandawson Tristan Dawson (@tristandawson) reported from Wivenhoe, England

    @btsport So my BT sport bill goes up to £30 so I call to cancel and you offer to reduce it to £15 #thanksbutnothanks

  • nickareay Nick Reay (@nickareay) reported from West Mersea, England

    Dear @btsportfootball - I’m giving up on your pathetic #BTSport @YouTube “stream” Poor game, blurry picture, feeble analysis. I’ll leave it with you...

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • mattrbarn матт вагиетт (@mattrbarn) reported from Colchester, England

    BT sport box office. UFC numbered events being ppv this could push my subscription above £50 a month. Very bad decision @btsport @btsportufc

  • OseEyelashes Essex Eyes (@OseEyelashes) reported from Kelvedon, England

    @btsport cancelling my service. This is shocking.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • swiftbookmakers Bobby (@swiftbookmakers) reported from Clacton-on-Sea, England

    I would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wessexcider Wessex Cider (@wessexcider) reported

    @btsport how do I cancel subscription ? Can’t do it online and I’ve been on the phone for over an hour! Very poor service

  • ams_leighfield Ams (@ams_leighfield) reported

    @bt_uk (cont) I have requested to speak to a senior manager 6 times and have been promised a call back but to no avail. This is the worst customer service I have received - even the customer service team have admitted it is inadequate. 4 weeks without wifi. Sort it out!!!

  • Treakz Richard Beaumont (@Treakz) reported

    @bt_uk Thanks Catherine. Doesn’t really help me know how I’m going to work for the immediate future. Man on a digger tells me he’s cut through the streets broadband cable yet you can’t confirm the status? No point in me doing a status check, I know the status already …….

  • ThomasRMoon1983 Thomas Moon (@ThomasRMoon1983) reported

    @bt_uk worst customer service ever!!! I wish so badly I could cancel and walk away from this contact! You’re a joke!!!!!

  • LAMTownsend Cllr Liz Townsend BEM 🔶🇪🇺🇬🇧💙🇺🇦 (@LAMTownsend) reported

    What’s going on in #Cranleigh and #Ewhurst @bt_uk widespread issues in this area when will it be fixed?

  • magicalmanda999 Amanda (@magicalmanda999) reported

    @bt_uk Can bill contact me instead of the horrible person I had to deal with about my broadband

  • hayleymaggi Hayley Forbes (@hayleymaggi) reported

    @bt_uk Haha - leaving a elderly, disabled customer with no phone or internet promising callbacks and not following up with someone who is emergency dateline reliant - let’s hope nothing happens as on your head be it…

  • mx49mike Mike Taylor (@mx49mike) reported

    @btsport awful picture quality on the #Liverpool Westham game, speedtest showing 300 mbps!

  • WakemanKathryn Kathryn Ayton (@WakemanKathryn) reported

    @bt_uk appalling service. Over 8 weeks wait so far for broadband installation. 4 engineers have turned up unannounced to take the same pictures for a new telegraph pole. Useless mini hub with zero range. Numerous complaints no call back VOL013-706759004707

  • sephenon Luke Sephenon (@sephenon) reported

    @bt_uk Your wifi is down.! Haven’t had wifi for almost the whole day. And gotta wait 24 hours for an engineer to come fix it? We have restored and contacted the help desk.. still not working? Is the wifi down? Maybe make a statement?