BT (British Telecom) Outage Report in West Mersea, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Mersea, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Mersea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Mersea, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Maldon and Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Maldon |
Wi-fi | |
| Colchester |
Internet | |
| Southminster |
Internet | |
| Maldon |
Internet | |
| Southminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Mersea, England
Latest outage, problems and issue reports in West Mersea and nearby locations:
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Gottapulse
(@gottapulse) reported
from
Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Ben Cooper
(@coopemania) reported
from
Rowhedge, England
@stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate
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Charlotte Read
(@Lottievr4) reported
from
Colchester, England
@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
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Laura Stevens
(@princess_boo148) reported
from
Colchester, England
@bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡
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James
(@rando__) reported
from
Eight Ash Green, England
So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.
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Paul Dungey - a life with dogs ❤️
(@pauldungey) reported
from
Colchester, England
The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport
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Lizzie 🎭
(@LizzieMizzie_) reported
from
Elmstead Market, England
@bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Maldon, England
@bt_uk Still terrible
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James Hale 🔰
(@jameohale) reported
from
Colchester, England
@btsport your sound is terrible, keeps cutting out!! #BHAARS
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Marie Anderson
(@WestVodkadrink) reported
from
Feering, England
@btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬
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James
(@rando__) reported
from
Eight Ash Green, England
@bt_uk hi need to cancel an order with you, what’s the phone number please :)
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BrianDry
(@BrianDry) reported
from
Coggeshall, England
@NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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James
(@rando__) reported
from
Colchester, England
@bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
West Bergholt, England
@bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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Shaun Mills
(@merseamillsy) reported
from
West Mersea, England
@bt_uk Intermittent problems, it’s a known issue at your end.
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Richie Fine™ 🏳️🌈
(@Peckham_Heights) reported
from
Clacton-on-Sea, England
@VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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adam waind
(@TheHalfFagg) reported
@bt_uk I have a problem, my phone is broken and you live chat doesn’t work. Please can you help me.
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Kery Ansell
(@KeryR26) reported
@bt_uk still no answer… 😞 a whole village without services and dates keep changing to later and later! Come on BT, actually stick to your own timescales and speak to us please! Terrible service!
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Kery Ansell
(@KeryR26) reported
@bt_uk I can’t check, you pushed me to supanet for my broadband and land line service and they never gave me a telephone number! Also the issue is the first date was the 2nd, then it changed to 4th, now apparently 10th! How does it keep changing?! It’s really poor!
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Some Fella
(@BusterPell) reported
@bt_uk It’s useless without Wi-Fi. 18th Feb I lost my service. BT don’t care
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Becky Dibb
(@BeckyDibb) reported
@bt_uk The App can’t fix the fact that we’ve been without phone, TV and broadband since November 2021!! And still charging us for it!!! #nevergettingfixed
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Gareth Paul Fradgley
(@gpfradgley) reported
@paullewismoney @bt_uk Paul I think all you consumer advocates should help the general public fight against this. No company should be able to use a % plus a % making it difficult for the average consumer to work it out. Who can we talk to to make this against the law!!!
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Adrian Daniels
(@Lhasadreams) reported
@bt_uk Too late, clearly BT do not value me as a customer. You will get your extra £60 to January and then I will just move. I think you will find there are a lot of customers who will feel the same, good luck retaining them.
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adam waind
(@TheHalfFagg) reported
@bt_uk can someone who actually wants to help dm me?
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Mitch Rimmer
(@RimmerMitch) reported
If you have a problem, don’t worry @bt_uk will only reply to you if they have an answer you want to hear
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StillFone
(@FoneStill) reported
@paullewismoney @bt_uk Exactly the reason I left @bt_uk years ago. Leaving is very difficult but I’d never go back to them. All the advertising is to suck you in knowing it’s costly to leave…