BT (British Telecom)

BT (British Telecom) Outage Report in Tolleshunt Major, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolleshunt Major, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolleshunt Major and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolleshunt Major, Essex, England 11/21/2025 11:20

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolleshunt Major, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southminster, Colchester, Braintree and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthminster Wi-fi
United KingdomColchester Phone
United KingdomBraintree Internet
United KingdomColchester E-mail
United KingdomColchester E-mail
United KingdomColchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tolleshunt Major, England

Latest outage, problems and issue reports in Tolleshunt Major and nearby locations:

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • BrianDry BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • luke_kennedy luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • karl_kivell Karl Kivell (@karl_kivell) reported

    Again @bt_uk another 45mins on hold and the phone put down on me yet again. Pathetic product and customer service.

  • RealSoupyTwist Soupy twist (@RealSoupyTwist) reported

    @bt_uk Yes. Darren previously told me he knew why this was happening and had a fix...

  • ste_0076 Ste 🇺🇦 (@ste_0076) reported

    @bt_uk Trying to get through to your customer service team.... On hold for 45mins.....

  • hoemydays_ Mayowa (@hoemydays_) reported

    @Seunlex4real @Chels_HQ @btsport Not the previous administration.. TT has a problem with picking a good squad

  • tommy66788 Tommobara (@tommy66788) reported

    @bt_uk just phoned you to cancel services, and no joke, your automated phone line told me you are too busy to speak to me to let me cancel. Is this even legal? How can you have no way to cancel your extremely expensive service?

  • karl_kivell Karl Kivell (@karl_kivell) reported

    Hi @bt_uk 1hr waiting for someone to answer the phone, asked my name and acc number then the line goes dead, I’m trying to get your poor attempt at broadband sorted can I have a direct number to someone who can help me! The connection has been shocking for the last 6 months

  • Nicole2Wicks Nicole Wicks (@Nicole2Wicks) reported

    @bt_uk BT - how come it takes minutes for you to create an issue but DAYS to resolve it? My patience is wearing thin!

  • jhamilton_86 Jonathan Hamilton (@jhamilton_86) reported

    @bt_uk Hi, I upgraded to a bundle that includes Netflix last week, however I haven’t received an email to link my existing Netflix account to BT, and there’s no link to do it in the TV & Sport section in my account. Please help as this is why I re-contracted in the first place.

  • nicolapoulton nicola poulton (@nicolapoulton) reported

    @bt_uk I'm trying to cancel my services, can't get through to customer service, its been days of trying. Any ideas

  • ppugal Paul Pugal (@ppugal) reported

    Two letters to the CEO - nothing - several call backs - none arrived, rang customer service several times same answer 'go away' and come back in 48hrs - not our problem it is Openreach!!! - who owns Openreach Philip Jansen? #bt_uk