BT (British Telecom)

BT (British Telecom) Outage Report in Tolleshunt Major, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolleshunt Major, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolleshunt Major and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolleshunt Major, Essex, England 11/18/2025 05:10

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolleshunt Major, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southminster, Colchester, Braintree and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthminster Wi-fi
United KingdomColchester Phone
United KingdomBraintree Internet
United KingdomColchester E-mail
United KingdomColchester E-mail
United KingdomColchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tolleshunt Major, England

Latest outage, problems and issue reports in Tolleshunt Major and nearby locations:

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • Darkestfrost James bartlett (@Darkestfrost) reported from Braintree, England

    @T3RRAF0RM @StadiaWorks @Webby317 @bt_uk On my s10 plus it works great. Connection takes about 2-3 minutes to settle down (lag on controls) but after that I dont notice anything. Looks great on the little screen to! But I wouldn't pay for the service atm.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • strathardcc Strathard Community Council (@strathardcc) reported

    We still have isolated and vulnerable members in the community off power and no engineers have been out to assess some of the damage as yet @SSE landlines also down for many @bt_uk . No lights, no heat, no contact, no ability to report faults day 6 . @StirlingCouncil

  • Dpaton007 D (@Dpaton007) reported

    @bt_uk Hi , no we have given up on BT ,they sent a engineer to fix discs but no he can't cause he works for open reach not BT ,and we just found out BT have sold us equipment that is not even ready for Scotland false advertising and bullshit so angry the stress 😡😡

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @OpenreachHelp Fix my phone line ? Been over 6 months #worstservice ignored by @bt_uk nothing done missed deadlines rude staff on the help line . All smiles in twitter useless in helping customers

  • rlwilliams93 Rachel Williams (@rlwilliams93) reported

    @bt_uk You can’t get us back up and running until 29th DECEMBER?! This was YOUR issue!!!

  • Woollers Stephen Woolston (@Woollers) reported

    @bt_uk I've posted another query on the Community. Let's see if I get a response. I noticed MANY other threads of people complaining BT Cloud doesn't work, including many people complaining that the latest version has completely broken their Cloud service, like it has for me.

  • Mattbrewsbeer Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk Oh, I’m aware. I’m venting because I feel like that’s the only option I have. If history’s any guide, once the fourth attempt is unsuccessful I’ll be calling up to get that sorted. That’s assuming I don’t look into arranging service with another provider, of course.

  • Woollers Stephen Woolston (@Woollers) reported

    @bt_uk That's a separate issue. This tweet refers to a complaint I opened in September about another issue.

  • PaulHutchinson Paul Hutchinson ⚖️🗳️💚🇪🇺🌍 (@PaulHutchinson) reported

    @bt_uk I'm sure the BT engineering team is indeed working out how to get me connected. My issue is not that, but the daily "update that isn't an update" "Will complete" should be reserved for the day when you mean it.

  • Woollers Stephen Woolston (@Woollers) reported

    My despair with @bt_uk continues. Here's how raising a complaint works at BT. You raise a complaint. They close it. They don't do anything. They don't ask you if your complaint is resolved. They just close it. Dreadful company. Terrible customer service.

  • rlwilliams93 Rachel Williams (@rlwilliams93) reported

    @BTCare THREE I repeat THREE separate phone calls to you discussing our contract making it abundantly clear that we weren’t to be cut off from the internet only for you cut us off. You are a communications company?!?! How can you be so bad at this?!?!?