BT (British Telecom)

BT (British Telecom) Outage Report in Tolleshunt Major, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tolleshunt Major, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolleshunt Major and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tolleshunt Major, Essex, England 12/07/2025 04:15

December 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tolleshunt Major, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Southminster, Maldon, Wickford and Braintree.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomSouthminster Internet
United KingdomMaldon Internet
United KingdomSouthminster Internet
United KingdomWickford Internet
United KingdomSouthminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tolleshunt Major, England

Latest outage, problems and issue reports in Tolleshunt Major and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Still having issues this is day 3 now

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk This came back no issue, but I can confidently say there is an issue

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • BrianDry BrianDry (@BrianDry) reported from Coggeshall, England

    @NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk Can I cancel my bt tv package

  • luke_kennedy luke (@luke_kennedy) reported from Braintree, England

    Love how iv waited a year to cancel @btsport (July)and yet arsenal qualifying for champions League means I have to renew the crap 😭

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Braintree, England

    @bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    I’m sure you’ve all seen the beef now, but @bt_uk are unbelievable. Switched off our internet and landline with no communication, and have not fixed it, and even tried to charge us for “breaking contract” when they switched us off. And now are ignoring us, with no help at all.

  • LukeMcAleer6 Luke McAleer (@LukeMcAleer6) reported

    @LewC91 @bt_uk You can’t expect men to go beyond the wall during winter you stupid wildling!

  • VasuSarin Vasu (@VasuSarin) reported

    @bt_uk what an unacceptablely unnecessary process to make an order. Events: Last Friday: Ordered 900, no confirmation nothing. Called on Monday, they said it was stuck so had to cancel and reorder. Fine. Done. Tuesday: the confirmation I got was for the wrong installation date.

  • stevenagemandy Mandy Turner (@stevenagemandy) reported

    @bt_uk Still NOT working .....

  • samueltwicks Sam Wicks (@samueltwicks) reported

    @bt_uk Still having issues today

  • Purplelesley Lesley Collings (@Purplelesley) reported

    @bt_uk Changed this month from classic and lost favourite channels but thought ok get hubby sky sports. Just received letter dated dec offering 6 months half price but told can’t get offer. Bit rubbish considering a loyal customer for years 🙁

  • AngGallacher Angela (@AngGallacher) reported

    @bt_uk Today our landline has been cancelled due to a new neighbour setting up her provider and a mix up with addresses. Leaving us without landline or broadband. My husband is 70 in bad health and we live rurally with extremely patchwork mobile service. What can you do to help?

  • donegaljohnjdk John Kelly (@donegaljohnjdk) reported

    @bt_uk after 40 years of landline with BT I have decided to move to another provider. Never experienced so many issues in the last month with line being cut off. No apologies and had to keep chasing and asking for refunds. BT you need to sort your customer service levels out

  • LisaRenshaw14 Lisa (@LisaRenshaw14) reported

    BT broadband down in my area lots of homes affected, BT refuse to acknowledge there is an issue - leaving families unconnected at Christmas and with warning there may be an £85 charge - Merry Christmas BT @BTCare

  • DebKnibbs Deborah Knibbs (@DebKnibbs) reported

    @james7baker @bt_uk I had the same issue a couple of years ago! Have since moved to Sky for phone and broadband much better service