BT (British Telecom) outages and service status in Tolleshunt Major, England

Problems in the last 24 hours in Tolleshunt Major, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tolleshunt Major, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tolleshunt Major, England

The most recent BT (British Telecom) outage reports came from the following cities: Wickford, Colchester, and Braintree.

City	Problem Type	Report Time
Wickford	E-mail	11 hours ago
Colchester	Internet	6 days ago
Colchester	Wi-fi	25 days ago
Wickford	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Tolleshunt Major, England

Latest outage, problems and issue reports in Tolleshunt Major and nearby locations:

• 
  Charlotte Read (@Lottievr4) reported 9 minutes ago from Colchester, England

  @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

• 
  Simon Wilding🔸🇪🇺 (@SJWilding) reported 13 minutes ago from Eight Ash Green, England

  Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

• 
  Essex Eyes (@OseEyelashes) reported 16 minutes ago from Kelvedon, England

  @btsport cancelling my service. This is shocking.

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 16 minutes ago from Maldon, England

  @bt_uk Still terrible

• 
  Angela Duncan ⭐️⭐️ (@ange_duncan) reported 16 minutes ago from West Bergholt, England

  @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

• 
  Brian O'Keefe (@rider45) reported 17 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  James bartlett (@Darkestfrost) reported 21 minutes ago from Braintree, England

  @StadiaWorks @Webby317 @T3RRAF0RM @bt_uk No. Xcloud is using off site servers. Xcloud console streaming is using console hardware. No interest in stadia at all. I'm in the beta for xcloud and it runs seamlessly (for me) even when on a 4g network.

• 
  Marie Anderson (@WestVodkadrink) reported 24 minutes ago from Feering, England

  @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

• 
  Lizzie 🎭 (@LizzieMizzie_) reported 25 minutes ago from Elmstead Market, England

  @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

• 
  Matt Brown (@Mattpsychol) reported 26 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Ben Cooper (@coopemania) reported 26 minutes ago from Rowhedge, England

  @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 28 minutes ago from Braintree, England

  @bt_uk This came back no issue, but I can confidently say there is an issue

• 
  Laura Stevens (@princess_boo148) reported 29 minutes ago from Colchester, England

  @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

• 
  James (@rando__) reported 30 minutes ago from Eight Ash Green, England

  Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 35 minutes ago from Braintree, England

  @bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 39 minutes ago from Braintree, England

  @bt_uk Can I cancel my bt tv package

• 
  Beckie Wood (@beckiewood69) reported 39 minutes ago from Heybridge, England

  @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 42 minutes ago from Braintree, England

  @bt_uk Still having issues this is day 3 now

• 
  Maxine Trick Jones (@MaxineTJones) reported 43 minutes ago from Great Baddow, England

  @BTCare is there a problem with broadband tonight in CM27PZ

• 
  James (@rando__) reported 57 minutes ago from Eight Ash Green, England

  So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam R (@maz558) reported 6 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  Mark (@skipjackToo) reported 10 minutes ago

  @bt_uk is your wifi down?

• 
  Simon (@thfcsimonm) reported 15 minutes ago

  @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

• 
  Gareth Morgan (@gazmorgan77) reported 16 minutes ago

  @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 16 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Mo B (@M300bt3) reported 16 minutes ago

  @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk

• 
  Andy Mich (@MrAndyMich) reported 18 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Kevin Flanagan (@KflanaganKevin) reported 20 minutes ago

  Now May 5th still no connection !! Despite endless calls and attempts to get help !’ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We don’t close at 6 !!

• 
  RaeRubyRae (@RaeRubyRaeK) reported 21 minutes ago

  @bt_uk You do sell customer info and I can prove it! So I can’t use the app unless I give you my mobile number is that what you’re telling me? There’s no other option?

• 
  Kenta (@nemurikyosirou) reported 26 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.