BT (British Telecom)

BT (British Telecom) Outage Report in Wickford, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wickford, Essex, England 02/15/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wickford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southend-on-Sea, Rochford, Gravesend, Rayleigh, Basildon, South Benfleet, Brentwood, Billericay, Chelmsford, Maldon, Wickford, Upminster and Grays.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • physio_clegg James Clegg (@physio_clegg) reported

    55 minutes into my @bt_uk call; and frankly I'm not sure what will come first. Him working out a solution or Christmas 2024.

  • lescarr Prof Les Carr-cass 💀⚰️🧟‍♂️ (@lescarr) reported

    @andysc @scargill @bt_uk Is it near a window? Can you fix one of those cheap portable solar panels to the top and point it in the right direction?

  • MCFCZak Zak 💙 (@MCFCZak) reported

    @bt_uk why don’t you guys have engineers for cloud phones. I’m clueless at setting it up as the people on the phone don’t really help. You should at least have engineers.

  • beth_kitson Dr Beth Kitson (@beth_kitson) reported

    Could anyone recommend a broadband provider that is *not* @bt_uk? Our wifi has been down for over three weeks now, and our pre-arranged appointments have been cancelled (without telling us) four times.

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @btbusinesscare Hi, Would someone be able to help Me. My phone line has been down now since the 10th October 22. My supplier is plusnet, however they have said the problem is with Openreach. Ive had No updates whatsoever. My phone line is still down.

  • leewardle3 lee wardle (@leewardle3) reported

    @bt_uk Yeah that's all you do..nothing at all validate this send this look into it then NOTHING. Do nothing even against data protection laws.then blame ex customer when it's all your fault.

  • whaleygeek David Whale (micro:bit wizard) (@whaleygeek) reported

    @andysc @JamesBulpin @bt_uk I wonder how many of those watts are broadband vs switching vs wifi? My virgin router has the wifi turned off as it had a terrible reset bug and I use an external wifi router. It also has a 'modem only' mode to turn off the switch. How many watts does 'modem only' take, i wonder?

  • Nathanjones0001 Nathan Shelly-Bob (@Nathanjones0001) reported

    @beth_kitson @bt_uk Probably down to openreach issues, if it is the only alternative line type is either Virgin or a 5g /4G mobile router option (if sufficient coverage in area).

  • gillian2410 Gillian Neilson (@gillian2410) reported

    Within Three days I was promised a call back from @bt_uk to receive an update on a complaint 6 days later still waiting #dreadufulcustomerservice #stayconnected #jokeofacompany

  • nmstoker Neil Stoker (@nmstoker) reported

    @bt_uk seriously ****** off that when i joined BT Mobile just now, the only way to get the new SIM working was to wipe all network settings INCLUDING WIFI AND BLUETOOTH! I told your this was a big deal but was assured there was no other way 🤬