BT (British Telecom) outages and service status in Wickford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Wickford, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (63%)
- Internet (38%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wickford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wickford, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Sheerness, South Ockendon, Canvey Island, Chelmsford, Wickford, and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 14 days ago |
|
Southend-on-Sea
|
Internet | 16 days ago |
|
Sheerness
|
17 days ago | |
|
South Ockendon
|
17 days ago | |
|
Canvey Island
|
17 days ago | |
|
Chelmsford
|
17 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Martin Chamberlain (@martinc1970) reported from Stone, England@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Faith Thomas (@Faith17T) reported from Canvey Island, England@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England@btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.
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Ann Cardus (@a4ann) reported from Brentwood, England@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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stuart dew (@stuart_dew) reported from Rochford, EnglandSo @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Chris Callaway (@golfingampm) reported from Billericay, EnglandI only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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Gary Gould (@CloudyThinking) reported from Rochford, England@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Roly's Arcade (@RetrogamesNow) reported from Brentwood, England@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Philjel (@philjel1) reported from Basildon, England@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandThank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Jason Plom (@jasonplom) reported from Corringham, England@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, EnglandHi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Mike Miners (@theessexsog) reported from Billericay, England@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, EnglandThank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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Colin Johnson (@CGJ1973) reported from Chipping Ongar, England@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandWhen you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Branch (@branchy_boy) reported@BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too
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alunvaughan (@alunvaughan) reported@bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting “ something went wrong at our end”
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grace hooper (@messalinahooper) reported@bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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Chris Wall 💙🧡 (@ChrisWall85) reported@bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?
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Tom Tolkien (@tomtolkien) reported@bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?
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MartinⓂ VOTE FOR CHANGE (@smeemartin) reportedI’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬
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Janette King (@jannycat) reported@bt_uk Is there a widespread issue with BT email access today? Unable to login and I need to access my emails.
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Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.
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Bilal Ahmed (@Bilalahmadjj) reported@bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup