BT (British Telecom) Outage Report in Wickford, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Wickford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southend-on-Sea, Latchingdon and Snoreham, Basildon, Rochford, Gravesend, Rayleigh, South Benfleet, Brentwood, Billericay, Chelmsford, Maldon, Wickford and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk Suddenly after 30 minutes on hold and a chat with a real human, Openreach admit it was a major outage on multiple properties and that we will have it fixed by ......... 26th October. 9 days to fix an exchange only set of cables
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✊🏽
(@seekingoodfaith) reported
@bt_uk @CtrlAltCol In that case is the one-off payment discounted if you are an existing customer or do you pay the same regardless?
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Faye
(@Fayemusnus1) reported
@bt_uk @WeAreOpenreach She said there was a 4-5 minute wait time to get through to @WeAreOpenreach. It’s now an hour later and no-one has bothered to recontact me with what’s going on. You have my mobile no., you have my email, you could reply via Twitter. But no. Silence again. Ignoring issues again.
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✊🏽
(@seekingoodfaith) reported
@bt_uk @CtrlAltCol In that case is the cost discounted if you are an existing customer/paying a sports subscription?
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SimonBrundish
(@SimonBrundish) reported
Hey @MLB very kind of you to fleece your subscribers at the beginning of the season then take away their streaming service in the playoffs But Super nice from your UK partner @btsport to not even show game 2 of the ALDS I pay for all these services yet had to listen at 2am…
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You’re mad
(@whyusomadlol1) reported
@PrimeVideo buy the rights to the premier league get rid of these dog **** companies @btsport @SkySports
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Faye
(@Fayemusnus1) reported
@bt_uk So why has someone asked a trainee to call me? I was on the phone for 24 minutes to her with no resolution (after last week’s 1 hour and 20 minutes), just wasting my time and she’s now just hung up on me, whilst trying to contact @WeAreOpenreach! Your company is shambolic!!
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Rolo Tamasi
(@Rolo_Tamasi) reported
@bt_uk I did and I didn't see a clear answer so asked you for your help. Was that a silly thing to expect?
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ItsWardyBoi
(@ItsWardyBoi) reported
@bt_uk Ok, how long will it take when the new order is placed for the service to be brought back to BT, are we talking days or weeks?
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Rolo Tamasi
(@Rolo_Tamasi) reported
@bt_uk When will you come and take your overhead copper wire coming into my house down? I've not been a BT customer for 5 years and it's unused.