BT (British Telecom) outages and service status in Wickford, England

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Gravesend, Billericay, Rayleigh, Sheerness, South Ockendon, Canvey Island, and Chelmsford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	2 days ago
Gravesend	TV	5 days ago
Southend-on-Sea	E-mail	9 days ago
Southend-on-Sea	Internet	12 days ago
Southend-on-Sea	Internet	14 days ago
Southend-on-Sea	E-mail	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

• 
  glenn broadmore (@glennspurs1968) reported 36 seconds ago from Ingatestone, England

  @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

• 
  Martin Chamberlain (@martinc1970) reported 2 minutes ago from Stone, England

  @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

• 
  Paul Parker (@paulparker81) reported 6 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Secret Hamper ™ (@Secrethamper) reported 6 minutes ago from Tolleshunt Major, England

  Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

• 
  Glo Thienel (@Glo_Thienel) reported 7 minutes ago from Gravesend, England

  Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Rowan Richards (@Therockstar111) reported 10 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

• 
  The Power 1962 (@jlarkin123) reported 15 minutes ago from Wickford, England

  ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

• 
  Martin Chamberlain (@martinc1970) reported 16 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

• 
  Keren Harrison ⚽️💙 (@KerenOrient) reported 21 minutes ago from Brentwood, England

  @bt_uk Not still not working properly 😢

• 
  Chris Callaway (@golfingampm) reported 26 minutes ago from Billericay, England

  I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

• 
  Aaron Kleman (@kleman14) reported 27 minutes ago from Gravesend, England

  @btsport why is the sound not working on the espn channel?!

• 
  Jay O! (@BeOnTheRocks) reported 29 minutes ago from Chelmsford, England

  @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

• 
  Gary Gould (@CloudyThinking) reported 32 minutes ago from Rochford, England

  @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

• 
  Matt Brown (@Mattpsychol) reported 32 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Garry Harvey (@Mork4mindy) reported 38 minutes ago from Great Baddow, England

  @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

• 
  Marion Pettet 💙 (@MarionPettet) reported 42 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Essex THFC Woz1882 & JAGS Fan (@woz1967) reported 49 minutes ago from Southend-on-Sea, England

  @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

• 
  Jack Horrey (@JackHorrey) reported 50 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  rachel Wheelhouse (@RWheelhouse1) reported 52 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  La Coltelli ⭐️ (@LaMC1987) reported 57 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary (@petrolheadtoo) reported 5 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  Vicky Fraser (@bt_vicky) reported 8 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Kevin Fowler (@KevinF1311) reported 9 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

• 
  TINA MOORE (@Sassytrip88) reported 9 minutes ago

  @bt_uk Yet still the internet is so slow and has been for weeks Ive done all the checks and found several people in my area experiencing the same problem. It's not good enough

• 
  Simon Mitchell (@SimonMitch1956) reported 12 minutes ago

  @herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!

• 
  Tom Chapman 🐀 (@TomChap) reported 12 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  thisissaffers (@ThisisSaffers) reported 13 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 13 minutes ago

  @IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.

• 
  Brian McBride (@brian_mcbride1) reported 13 minutes ago

  @bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.

• 
  Aaron Law (@AaronLaw92) reported 15 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated