BT (British Telecom) Outage Report in Wickford, Essex, England
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The latest reports from users having issues in Wickford come from postal codes SS11 and SS12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wickford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Chelmsford, Wickford, Southend-on-Sea, Brentwood, Maldon, Rayleigh, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Chelmsford |
Phone | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Wooldridge 🇺🇦
(@digijamie) reported
@bt_uk My father took out a new contract with you in Dec. He asked for & was promised, as part of his new contract, he would receive a new router. This hasn't arrived. He rang to find out where it was only to be told he wasn't entitled to one. How can we raise a complaint?
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FLUXUS
(@YYURYYUBIC) reported
@bt_uk Is this the adress to write to in order to cancel my phone? BT Customer Correspondence Centre Providence Row Durham DH98 1BT
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Mr. Fraud
(@Pippy_1988) reported
@mranthonyyarde @btsport At my boxing gym in florida, 8/14 of us are picking you. We believe you have the tools to cause beterbeiv problems. It's going to go 2 ways, you out boxing him and win or you outbox him and get clipped. Good luck champ,
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Jules Escha
(@julievygot) reported
@bt_uk Why is BT Customer service so unaware of the need for an engineer to change from Virgin Media to BT broadband connection? There must be others moving from Virgin. Spoke to 3 BT advisers & none of them knew-I had to persist. Tempted to stay with Virgin to avoid the hassle
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Sharon Moore
(@sharonleamoore) reported
@bt_uk Really? You have left my elderly vulnerable relatives without their essential landline for nearly a week! They have no way of communicating with anyone. They have been left at risk, with no access to any support or emergency services in the middle of winter. #BT_uk
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Tim Richards
(@TimboUnleashed) reported
@bt_uk Can't your phone lines are down. :D
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C. Adam Camp
(@cadamcamp) reported
Will @btsport @SkySportsPL and @ESPNFC talk all week about the terrible non-pen call or is that just when the call goes in favor of United
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tom adlam
(@adders89) reported
@bt_uk Ok, I am a full fibre 100 customer with bt tv and sports HD package already BUT we don’t use the bt box unless sports is on because the box itself simply too slow and frustrating to use. In your opinion what would you suggest is the cheapest option to keep the sports??
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Danielle Cox
(@_danielleolivia) reported
@bt_uk had internet fitted before Christmas, connection could not be established. Have been told time and time again you are coming back to solve the issue as there is a fault in the road. I am still waiting for an answer & paying for a package I cannot use. Disgraceful service!!
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Seany B
(@seany_b88) reported
@bt_uk broadband installation, shocking service. Nobody can give you an answer. Should've been installed Monday but various excuses made and no idea when they'll be attending.