BT (British Telecom) Outage Report in Wickford, Essex, England
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The latest reports from users having issues in Wickford come from postal codes SS11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wickford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Maldon, Wickford, Upminster, Grays, Southend-on-Sea, Brentwood, Basildon, Chelmsford, Rayleigh and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
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BT (British Telecom) Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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#GAFam JustJoeyHD
(@JustJoeyHD) reported
@Si_Vargeson @bt_uk @SkyUK It’s a joke, hoping to get out of my contract as they are doing nothing to resolve my issue whatsoever. I have a long day at work want to get home and play Call of Duty but no I can’t cos of no broadband. 😖 Had nothing but issues for 9 months with BT.
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AJ Phoenix
(@AJPhoenix001) reported
@btsport what happened to uploading a version of WWE Raw and Smackdown with all the ad breaks cut out?
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Ben Smith
(@benjsmith84) reported
@bt_uk I have a query 👋. When will someone fix my internet that’s not worked for two weeks?
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Mark Hamilton
(@mdshamilton) reported
@bt_uk I won’t hold my breath. Why does it take 3 weeks and 4 attempts to even get close to getting an appointment for full fibre? Is BT retaining customers? How do your shareholders feel about this continuing poor level of service? BT used to own Openreach.
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Simon Vargeson
(@Si_Vargeson) reported
@bt_uk what is wrong with your customer service org? Shockingly poor service in the last week trying to get a fault fixed. No shows. Fault confirmed as fixed (apparently by me - it wasn’t), continue to get cut off when waiting on the phone to try and talk to someone….
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Liam
(@Liam18961519) reported
@Shann_day @bt_uk They called me childish and threatened to hang the phone up on me for asking for proof to agreeing to the contract I never agreed to. They scam you!
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Andy Henderson
(@hendofifa1) reported
@bt_uk the WORST broadband service out there. Avoid at all costs. We’re paying £100+ a month for the broadband to drop out every 4-6 minutes, and having 2 engineers no showing on us. Awful service.
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Oliver Richardson
(@oliverr1988) reported
@bt_uk I have but never heard back. It's a ongoing issue. I've given up now sadly
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Lisa Baldock MBE
(@deafielisa) reported
@bt_uk @oliverr1988 Been doing that too but it's slow it keeps crashing and I've given up. All week I've had to phone various people . Your service has just got worse!
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Nicola Russell
(@NicolaR1210) reported
@bt_uk @mdshamilton Mark I would strongly encourage you not to upgrade with BT to Fibre go elsewhere! I was meant to upgraded on Tuesday and have had no broadband since then, multiple calls since and still no further forward! Everyone i speak to gives me a different solution but still no broadband!