BT (British Telecom)

BT (British Telecom) Outage Report in Wickford, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wickford come from postal codes SS11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wickford, Essex, England 12/02/2025 16:25

December 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wickford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southend-on-Sea, Brentwood, Maldon, Rayleigh, Wickford, Chelmsford, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthend-on-Sea Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FFMattCR SuddnPineapl (@FFMattCR) reported

    This is dire: yesterday we woke to no internet (and no landline). We're now getting "some" connection but it's embarrassingly slow and unstable. I'm trying to study; I imagine others on the street are trying to work... thanks again @bt_uk, you're still getting money for nothing

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk when the car breaks down I say with absolute certainty that @TheRAC_UK @GreenFlagUK don't take 21 days to show up

  • M_of_Mystery Martin M (@M_of_Mystery) reported

    @craig_dickins @bt_uk @virginmedia This has been set up by disgruntled customers, I’ve had issues, these were before Christmas though

  • paperpartybag Celia Morgan (@paperpartybag) reported

    @bt_uk I've found BT wifi to be a nightmare. Connection drops off constantly. I've called and spoken to an IT tech who said a problem on the line was being fixed that week. Four weeks later, still drops off consistently. Can anyone help sort this? Makes working from home impossible

  • mujtuba_e Mujtuba (@mujtuba_e) reported

    @bt_uk hi, what is the problem with your Broadband service in CR8? WiFi from the hub consistently drops every hour (often even more frequently). Speeds are tiresome when I manage a connection. Speed tests keep coming back at ~70mb yet I can’t even get google homepage to load!

  • Brand_92 Andy 🏳️‍🌈 #Fbpe#Resist#rejoineu#3.5% 💙 (@Brand_92) reported

    @mcashmanCBE @bt_uk If I see any products I buy, on this **** stain of a TV channel. I'll ****'em off straight into my bin, & take my money elsewhere. HIT THEM WHERE IT HURTS !! IN THEIR WALLETS !!

  • derekwalmsley derek walmsley (@derekwalmsley) reported

    Horrible @bt_uk broadband “go get ‘em Paula” advert. “She was flying high just a few months ago...” Hinting workers should pay extra for their own job infrastructure. Internet connection shaming

  • hibsnibs Lynne H (@hibsnibs) reported

    Oh and @bt_uk - now I'm thinking of CEOs sponging wifi in car parks - does Philip Jansen get sent a mobile hub to tide him over? Probably not, eh. It's not like it's an essential service.

  • daisy_fernandez Daisy Fernandez (@daisy_fernandez) reported

    @bt_uk do you have any updates regarding this issue?

  • nicolatallantsw Nicola Tallant (@nicolatallantsw) reported

    Daniel Kinahan will bring the whole show down with him. Massive problem for @btsport and @SkySportsBoxing now. He’s just caused a behemoth of a problem for boxing!!!