BT (British Telecom) Outage Report in Wickford, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wickford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Wickford, England
The most recent BT (British Telecom) outage reports came from the following cities: Grays, Southend-on-Sea, Chelmsford, Billericay, Rayleigh, Gravesend, South Ockendon, Latchingdon and Snoreham, Basildon, and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Phone | 8 days ago |
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Phone | 9 days ago |
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Phone | 10 days ago |
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Wi-fi | 14 days ago |
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Phone | 17 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Daniel Drury (@DannyDrury) reported from Billericay, England@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, EnglandHi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Kelly 💙 (@kelly20201983) reported from South Ockendon, England@bt_uk when will service be resumed in South ockendon?
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Richard Burgess (@Cover4Caravans) reported from Billericay, EnglandWhy am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Aaron Kleman (@kleman14) reported from Gravesend, England@btsport why is the sound not working on the espn channel?!
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandWhen you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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🏳️🌈 James 🏳️🌈 (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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daniel munn (@dpmunn19) reported from Aveley, EnglandI am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Glo Thienel (@Glo_Thienel) reported from Allhallows, EnglandHi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Roly's Arcade (@RetrogamesNow) reported from Brentwood, England@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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🏳️🌈 James 🏳️🌈 (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Mike Miners (@theessexsog) reported from Billericay, England@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandThank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Bethan Chloe (@bethanchloes) reported from Billericay, England@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MCK (@mckinsella) reported@TheVirtualPubQ1 @bt_uk please save the virtual pub quiz. Fix his broadband, the whole country needs his. Give him business broadband for the sake of the country!!
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1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England@bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted
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Roblola (@Rob_Bulll) reported@bt_uk Evening. Yes, eventually, hopefully I won’t encounter any further issues. Have to say I’m impressed you’ve followed up though. Cheers.
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Chris M (@chrismafc1) reported@bt_uk Very valid point! Am I making this up or is there a broadband package that uses the EE 4G signal if the wifi goes down?
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John Blackburn (@JohnBla22807927) reported@btsport @btsportmotogp That's it only worry about the crap football.
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@gailart61 (@gailart61) reportedYaaaay @bt_uk Another 30 minutes of life I'll never get back because of BT. ANOTHER FAILED LOGIN, ANOTHER password reset, several in fact since I rejoined, what is WRONG with you? Its the most frustrating system on the Internet. Make it easier FFS . . Or I'll have 2 bin u
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craig (@craig142) reported@bt_uk can you assist Jays virtual pub quiz with his internet, he is shouting out for help and not sounding good for BT as there are thousands logged on and his BT internet is letting him down. Not good press for us at BT
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Richard Houghton (@agencydoctor) reported@bt_uk unable to get a straight answer about fixing my line that you have cut off. Plus, please send me the link to make a formal complaint about one of your call handlers.
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Jenny Rodgers (@Jen_Rodgers) reported@bt_uk you need to help out @TheVirtualPubQ1. The poor guy has having problems with his internet while hosting a quiz to thousands of people.
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Lyn Brookes (@chocqueen12) reported@bt_uk Terrible customer service, my friend has just moved home with her mother who has dementia, her father has Covid and you are ignoring her! She’s been told now you can’t connect her broadband for weeks. What about her job?! #disgrace