BT (British Telecom)

BT (British Telecom) Outage Report in Wickford, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wickford, Essex, England 03/24/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wickford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Rayleigh, Gravesend, South Ockendon, Southend-on-Sea, Latchingdon and Snoreham, Basildon, Rochford and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GursubirBal Gursubir Bal (@GursubirBal) reported

    @bt_uk I've been told I can't cancel so I will be charged irrespective weather I want to keep the kit or not. Ive been told I need to call back in 3 days time to cancel my upgrade. Its too difficult to do now apparently.

  • kiramadeira kiramadeira 🤔 (@kiramadeira) reported

    @bt_uk hi, my entire building has been without internet since Thursday and we’re not being told when it will be fixed. Can you help?

  • ruarikeir Ian Mills (@ruarikeir) reported

    @bt_uk your call handlers are extremely patient & helpful despite the ridiculously complex & convoluted processes you have in place. I do not have the time, energy or phone signal to list how appalling your service has been!!! 🤬🤬🤬

  • GursubirBal Gursubir Bal (@GursubirBal) reported

    @bt_uk I was out of contract and accepted to upgrade the other day. I've since realised I'm going to be paying a lot more than other competitors. So I want to cancel!!

  • SMDaniels_ Sam Daniels (@SMDaniels_) reported

    Feel like @bt_uk owe me some money after their engineers have been messing around over the last few days the Wi-Fi of my street went down and I missed the Manchester derby, absolutely ridiculous

  • Stefanalgar Stefan Algar (@Stefanalgar) reported

    @bt_uk yesterday I spoke to someone to upgrade my mothers broadband ( 45 mins on the phone) and today I see the idiot has done mine…! Who do I complain to?

  • londonbluenose London Blue Nose (@londonbluenose) reported

    @BTCare - I got this message on the 21st September “Hello, BT here. Your Digital Voice service will be up and running by 23:59 tomorrow (22-Sep-2022). It can sometimes be up to 48 hours later, but we'll let you know when it's ready to use.” - presume there is an issue?

  • GursubirBal Gursubir Bal (@GursubirBal) reported

    @bt_uk I want to cancel my order, the product hasn't been dispatched yet, however I am being charged for the delivery.

  • rosspb Ross Paul (@rosspb) reported

    @premrugby @delonarmitage @btsport Stopped watch that show years ago after BT watered it down in favour of champions league

  • billisdeadatATK drew wingate (@billisdeadatATK) reported

    @bt_uk " we are very busy at the moment" I have had the misfortune to need to call you 4x over the past fortnight and no matter what time or what day the same message and at least 20 min hold. Suggests you don't have enough staff. 2 wks for engineer is not acceptable service