BT (British Telecom) Outage Report in Wickford, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Wickford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Gravesend, South Ockendon, Southend-on-Sea, Latchingdon and Snoreham, Basildon, Rochford, Rayleigh, South Benfleet, Brentwood, Billericay and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| Gravesend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
-
Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
-
🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
-
COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
-
Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
-
Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
-
Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
-
KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
-
Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
-
essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
-
Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
-
Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
-
KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
-
Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
-
Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
-
Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
-
Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
-
Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
-
Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
-
Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
-
lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
RobRoy💙🥩
(@RobSpring01) reported
@sandwaterwind @bt_uk It will take a life time and beware no customer service is included wuith ANY BT package
-
Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
-
Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
-
🐝tracey snelling 🐝
(@traceyk9) reported
@bt_uk we have full fibre broadband and digital phone with you on Tuesday it went down.I reported it & was told as part of the stay connected guarantee a mini hub was being sent out & would be here Wednesday. It never arrived.We were without connection for nearly 24hrs
-
RobRoy💙🥩
(@RobSpring01) reported
@bt_uk Joe, I have recent experience (with Paddy) of you raising complaints via this platform and you investigating youselves does not work You obviously can not help as you make no attempt to do as I ask and keep coming back with the same response
-
Paul@Oxford1974
(@PaulOxford19741) reported
@bt_uk Nearly 24 hours have passed and my complaint has still not been reviewed (according to my complaint status) This is totally unacceptable and I'm not paying for less than my guaranteed broadband speed
-
RobRoy💙🥩
(@RobSpring01) reported
@bt_uk Shame no one wanted to tell me, the customer, what this secret issue was then the order might have still been going ahead
-
Runner
(@sandwaterwind) reported
@bt_uk Im in cooling period with virgin and want to cancel. How long take for BT to connect full fibre 100
-
Paul
(@smart4ease) reported
@bt_uk APOLOGISE!!!!!! What is the SOLUTION I CANT CALL YOUR CALL CENTRE give me a solution please
-
Harry Rose 🏳️🌈🏳️⚧️
(@HarryRoseStudi1) reported
Hey @bt_uk - I'm using a 5 day internet pass and can't connect my ps5 to your service. How do I change this?