BT (British Telecom) Outage Report in Wickford, Essex, England

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Southend-on-Sea, Chelmsford, Billericay, Rayleigh, Gravesend, South Ockendon, Latchingdon and Snoreham, Basildon, and Rochford.

City	Problem Type	Report Time
Grays	Internet	7 days ago
Southend-on-Sea	Phone	7 days ago
Chelmsford	Phone	8 days ago
Billericay	Phone	9 days ago
Rayleigh	Wi-fi	12 days ago
Gravesend	Phone	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

• 
  stuart dew (@stuart_dew) reported 1 minute ago from Rochford, England

  So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

• 
  stuart dew (@stuart_dew) reported 8 minutes ago from Rochford, England

  @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

• 
  Jon Stannard (@JonStannard) reported 11 minutes ago from Southend-on-Sea, England

  @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

• 
  Matt Brown (@Mattpsychol) reported 16 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Colin Johnson (@CGJ1973) reported 19 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  La Coltelli ⭐️ (@LaMC1987) reported 23 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Philjel (@philjel1) reported 25 minutes ago from Basildon, England

  @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

• 
  Lily Smith (@LilyMaeSmith_) reported 25 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  Martin Chamberlain (@martinc1970) reported 28 minutes ago from Stone, England

  @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 30 minutes ago from Brentwood, England

  @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

• 
  Marc Karbaron (@Karbs1961) reported 40 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

• 
  Martin Chamberlain (@martinc1970) reported 41 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

• 
  Ann Cardus (@a4ann) reported 45 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

• 
  La Coltelli ⭐️ (@LaMC1987) reported 47 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  Ian Maxwell (@IanMaxy94) reported 54 minutes ago from Billericay, England

  @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

• 
  Marc Karbaron (@Karbs1961) reported 55 minutes ago from Basildon, England

  @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

• 
  Richard Burgess (@Cover4Caravans) reported 55 minutes ago from Southend-on-Sea, England

  @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 56 minutes ago from Maldon, England

  @bt_uk Still terrible

• 
  Brian O'Keefe (@rider45) reported 58 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Keith Flanagan (@Flanners999) reported 59 minutes ago from Thundersley, England

  @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vic bates (@victorbates) reported 5 minutes ago

  @_MartinDean @MarcSDuffy @btsport Turn the tv down, listen to music, or anything really.

• 
  Alan Cullen (@cullen_182) reported 6 minutes ago

  @mrjakehumphrey any chance in the post match interview you could ask Mr Bruce about is opinion on managers (no one specific) staying in a job too long that they’re not up to and causing more damage to a club. Rather than doing the honourable thing and resigning? #NEWCHE #btsport

• 
  Carl 🐝 (@Zoc47) reported 7 minutes ago

  @hubblebear4 @bt_uk Have you had the same issue?

• 
  Peter 🏳️‍🌈 (@gatesheadgeek) reported 7 minutes ago

  @bt_uk My neighbour is on a deal you won’t even offer me. Having been enticed to BT by one of your colleague’s calls, after explaining I wanted full fibre, I’m now told I am not a good brought customer for you to offer me the deal I want.

• 
  Lucas Lindsay (@_llindsay) reported 9 minutes ago

  @bt_uk Just ordered BT broadband today but currently within 14days of joining Vodaphone. I have until 1st December to cancel but BT line doesn’t activate until 7th. Thanks

• 
  Nathan Woollaston (@MrWoollaston) reported 15 minutes ago

  @btsport @btsportfootball I'm pirating yet another match just to get away from the inanity of Steve McMananman. Truly the worst co-commentator by some margin...

• 
  Phil Penhaligan (@penhaphi) reported 15 minutes ago

  Switched EE to @bt_uk broadband, paying extra £20 / month for Full Fibre to the Premises (FFTP) ultra high speed 900mbps guaranteed min 450mbps. I'm getting just 90mbps. How do I report this other than queuing 60 mins on your support line? BT support set-up is awful!!!

• 
  Rachel Phillips (@RLouP7298) reported 25 minutes ago

  Trying to cancel both my sons BT Mobile contracts. I can buy a new SIM online easily but to cancel I have waited so far 25mins on the phone with no answer. Make it easy to start a contract but difficult to stop it....very poor consumer experience @bt_uk

• 
  MurphyOdenkirk (@Consumerdave1) reported 27 minutes ago

  @btsportfootball @btsport get that popup video of players walking in, off the screen. Blocking the view. Whoever came up with that stupid idea.

• 
  andygrayrecords (@andygrayrecords) reported 28 minutes ago

  @bt_uk customer service is atrocious