BT (British Telecom) outages and service status in Wickford, England

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Billericay, Southend-on-Sea, Wickford, Chelmsford, Rayleigh, Gravesend, South Ockendon, Latchingdon and Snoreham, and Basildon.

City	Problem Type	Report Time
Grays	Phone	10 hours ago
Billericay	E-mail	3 days ago
Southend-on-Sea	Wi-fi	6 days ago
Wickford	Internet	6 days ago
Southend-on-Sea	Total Blackout	14 days ago
Southend-on-Sea	Total Blackout	16 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

• 
  Marion Pettet 💙 (@MarionPettet) reported 15 seconds ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Mike Miners (@theessexsog) reported 3 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Glo Thienel (@Glo_Thienel) reported 5 minutes ago from Allhallows, England

  Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Maxine Trick Jones (@MaxineTJones) reported 11 minutes ago from Great Baddow, England

  @BTCare is there a problem with broadband tonight in CM27PZ

• 
  Glo Thienel (@Glo_Thienel) reported 14 minutes ago from Gravesend, England

  Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 16 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  MMAssault (@MMAassault1) reported 18 minutes ago from Grays, England

  @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

• 
  Gary Gould (@CloudyThinking) reported 18 minutes ago from Rochford, England

  @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

• 
  lee jones (@jonesy23) reported 21 minutes ago from Chelmsford, England

  @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

• 
  Hannah Wright (@hwrightxo) reported 22 minutes ago from Thundersley, England

  @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

• 
  La Coltelli ⭐️ (@LaMC1987) reported 24 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Brian O'Keefe (@rider45) reported 27 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Chris Callaway (@golfingampm) reported 28 minutes ago from Billericay, England

  I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

• 
  Natalia Timiraos (@TimiraosNatalia) reported 31 minutes ago from Southend-on-Sea, England

  @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

• 
  Gary dorrington (@Garyonline1) reported 36 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  Neil Wilson (@wilson_76) reported 40 minutes ago from Chelmsford, England

  @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

• 
  Colin Johnson (@CGJ1973) reported 41 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  Aaron Kleman (@kleman14) reported 47 minutes ago from Gravesend, England

  @btsport why is the sound not working on the espn channel?!

• 
  Marc Karbaron (@Karbs1961) reported 57 minutes ago from Basildon, England

  @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

• 
  Marion Pettet 💙 (@MarionPettet) reported 60 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rainbow Highlands (@Rainbow_Int) reported 9 minutes ago

  @btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬

• 
  Andrew Farrow (@Farrowmagic) reported 11 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  Rachel (@rachelleese84) reported 12 minutes ago

  @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

• 
  moz💤 (@tinnie31) reported 13 minutes ago

  @bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?

• 
  sarah louise muir (@sayra78) reported 14 minutes ago

  @btbusinesscare absolute shite!!! Been on the phone 3hrs noone can help me as YOU have made an error! Can't access the app because of your error, can't pass security because of your error!! Can't track down the new hub that was supposedly delivered 3wks ago!! Disgusting!!

• 
  The Evolution Of Life (@TEOL85) reported 15 minutes ago

  @bt_uk Everyone's new BT fibre phoneline is going out to random less than a minute orange light outages at the moment and the internet going down with it. Here in Feltham mine has oranged lighted random times for 1 week since last Friday and did it into this Friday and on to this Sunday

• 
  Mark P Tickner (@mptickner) reported 16 minutes ago

  @TalkTalk It's @BTCare #Openreach that's the issue. All my neighbours went down and I'm the only TT customer, but everyone's providers are over Openreach. They simply don't give a ****.

• 
  arthurbikemad (@arthurbikemad) reported 16 minutes ago

  @btbusinesscare This issue is still bot resolved. I find it hard to understand why BT fail to see my issue, I was sold WiFi handsets, there are no WiFi handsets, we now have limited range, BT are now suggesting that I am the issue. Payment is canceled and I still have no resolve. HELP.

• 
  susie dolphin (@Sudo_1962) reported 16 minutes ago

  After almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare

• 
  Phil Robinson (@phillyboy1962) reported 20 minutes ago

  @BTCare We are on holiday in Switzerland unable to neither make nor receive any mobile calls. BT is our mobile provider. We urgently need to phone insurance provider for healthcare. Please can you help? We cannot make any calls to the UK