BT (British Telecom) Outage Report in Wickford, Essex, England

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Southend-on-Sea, Chelmsford, Billericay, Rayleigh, Gravesend, South Ockendon, Latchingdon and Snoreham, Basildon, and Rochford.

City	Problem Type	Report Time
Grays	Internet	9 days ago
Southend-on-Sea	Phone	9 days ago
Chelmsford	Phone	9 days ago
Billericay	Phone	10 days ago
Rayleigh	Wi-fi	14 days ago
Gravesend	Phone	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

• 
  Rowan Richards (@Therockstar111) reported 5 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

• 
  La Coltelli ⭐️ (@LaMC1987) reported 6 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Matt Brown (@Mattpsychol) reported 8 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Ian Maxwell (@IanMaxy94) reported 11 minutes ago from Billericay, England

  @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

• 
  La Coltelli ⭐️ (@LaMC1987) reported 13 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  Marc Karbaron (@Karbs1961) reported 19 minutes ago from Basildon, England

  @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

• 
  Philjel (@philjel1) reported 19 minutes ago from Basildon, England

  @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

• 
  Keith Flanagan (@Flanners999) reported 22 minutes ago from Thundersley, England

  @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 28 minutes ago from Brentwood, England

  @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

• 
  Amy Pearson (@amypearson2406) reported 29 minutes ago from Gravesend, England

  @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

• 
  essexgingerbread (@CharlotteHuzzey) reported 30 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Colin Johnson (@CGJ1973) reported 38 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  Beckie Wood (@beckiewood69) reported 39 minutes ago from Heybridge, England

  @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

• 
  lee jones (@jonesy23) reported 40 minutes ago from Chelmsford, England

  @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

• 
  Marc Karbaron (@Karbs1961) reported 50 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

• 
  Faith Thomas (@Faith17T) reported 52 minutes ago from Canvey Island, England

  @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

• 
  Jon Stannard (@JonStannard) reported 53 minutes ago from Southend-on-Sea, England

  @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

• 
  Gary Gould (@CloudyThinking) reported 54 minutes ago from Rochford, England

  @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

• 
  Brian O'Keefe (@rider45) reported 55 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Natalia Timiraos (@TimiraosNatalia) reported 57 minutes ago from Southend-on-Sea, England

  @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Now You're Talking (@lynroseaman) reported 3 minutes ago

  @bt_uk Frankly, I'm exhausted by the lot of you. No idea what my account number is. No broadband. No service and yet still I'm paying you. Mini-hub that doesnt work and now it's my problem. I lose business and pay you for the privilege!

• 
  Yusuf (@Ys17111) reported 4 minutes ago

  I have to always mentally prepare before phoning into the idiots working at customer service @bt_uk

• 
  SYMAEON (@symaeon) reported 5 minutes ago

  @virginmedia How come I still can’t get service at my address, even though all cabling is in and boxes are in. Postcode checker still says ‘No’… please don’t make me go to @bt_uk… 🙏

• 
  Monk£y Bar$ (@monk3ybarz) reported 6 minutes ago

  @8gzd8k76nM @bt_uk @OpenreachHelp I'm not paying more - they're now offering me a similar deal. Why should I wait 3,6,8 months to get connected? You're an idiot if you think that's acceptable

• 
  Anthony Hughes (@salfordLFC71) reported 6 minutes ago

  @bt_uk Hi, yes i had to open a 2nd complaint to get a response. Just been told that the guaranteed speeds i have of 425mbs are only if the connection to the hub is wired. I'm sat beside new hub with only my phone connected and only getting 35mbs and told that's just how it is

• 
  Vinod Kethari (@VinodKethari) reported 6 minutes ago

  @bt_uk Hi Laura, thank you. I did, but it was the same date as sky gave which was 14th feb. Just wanted to see if you could help to reach someone from openreach team to flag or contact me if there is any cancellation and reschedules pls.

• 
  Kenneth MacLean (@KennethJMacLean) reported 10 minutes ago

  @bt_uk Aye, it’s been reported: estimated fix time 2am. Cheers

• 
  Diggy (@Bull_Diggy) reported 12 minutes ago

  Internet's still well and truly fcuked! Reset the lot, changed passwords but still won't sign in, restricted to what websites will load up, and the kids can't even sign into their gaming servers... An absolute disgrace from @bt_uk and no-one can resolve the issue either 😠😠😠

• 
  Cabmerlot (@Dee_Cab1) reported 16 minutes ago

  @bt_uk I’ve just spoken to Saqid and received excellent customer service from him

• 
  Gareth Archer (@gareth_archer) reported 20 minutes ago

  It’s 2023 and my internet goes down when it rains. @bt_uk