BT (British Telecom) outages and service status in Wickford, England

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: South Benfleet, Tilbury, Southend-on-Sea, Rochford, and Brentwood.

City	Problem Type	Report Time
South Benfleet	Internet	4 hours ago
Tilbury	Wi-fi	11 hours ago
Southend-on-Sea	Internet	3 days ago
Rochford	Phone	7 days ago
Southend-on-Sea	Internet	8 days ago
Southend-on-Sea	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

• 
  Daniel Drury (@DannyDrury) reported 40 seconds ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  Matt Brown (@Mattpsychol) reported 59 seconds ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Martin Chamberlain (@martinc1970) reported 9 minutes ago from Stone, England

  @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

• 
  Amy Pearson (@amypearson2406) reported 11 minutes ago from Gravesend, England

  @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

• 
  Ian Maxwell (@IanMaxy94) reported 13 minutes ago from Billericay, England

  @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

• 
  La Coltelli ⭐️ (@LaMC1987) reported 16 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Neil Wilson (@wilson_76) reported 18 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  Martin Chamberlain (@martinc1970) reported 18 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

• 
  Chris Callaway (@golfingampm) reported 20 minutes ago from Billericay, England

  I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

• 
  Paul Parker (@paulparker81) reported 27 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Tim Harvey (@Tim_Harvey) reported 30 minutes ago from Southend-on-Sea, England

  @wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

• 
  rachel Wheelhouse (@RWheelhouse1) reported 32 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  Ann Cardus (@a4ann) reported 41 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

• 
  Brian O'Keefe (@rider45) reported 46 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Jack Horrey (@JackHorrey) reported 50 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  Lily Smith (@LilyMaeSmith_) reported 51 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  Maxine Trick Jones (@MaxineTJones) reported 52 minutes ago from Great Baddow, England

  @BTCare is there a problem with broadband tonight in CM27PZ

• 
  Voice of the people (@whitehotlane18) reported 53 minutes ago from Chelmsford, England

  @btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

• 
  Neil Wilson (@wilson_76) reported 56 minutes ago from Chelmsford, England

  @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

• 
  Jon Stannard (@JonStannard) reported 57 minutes ago from Southend-on-Sea, England

  @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  heebee (@KHC99d) reported 8 minutes ago

  @bt_uk It’s not just that. A job that’s been promised to be done, constantly let down and nobody is sorting it out. Unbelievably poor service

• 
  Ingleton Ian (@Ingleton_ian) reported 8 minutes ago

  @bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.

• 
  Simon Caffrey (@caffrey_simon) reported 9 minutes ago

  @WeAreOpenreach @bt_uk 3/ I say again there is an Openreach network fault on Portland but you are not listening. The quote from @Starlink is on its way!

• 
  Simon Caffrey (@caffrey_simon) reported 9 minutes ago

  @bt_uk But @bt_uk say the issue is our SmartHub. They’ve sent 2 now both have not arrived.

• 
  Changeling64 (@64outsider) reported 13 minutes ago

  @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.

• 
  Warren Peters (@wizza_wozza) reported 15 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 16 minutes ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

• 
  Luanne Woodward (@Lu_Woo79) reported 16 minutes ago

  @bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤

• 
  Emma elf (@Emmaelf) reported 16 minutes ago

  @bt_uk Text service just about faults, I want to make a complaint now

• 
  Niall Carson (@niallcarsonpa) reported 21 minutes ago

  @EDiamond136 @bt_uk Absolutely 💯 people get laid off from companies after 30 years service by a boss who has been there 6 months. I see it every year in every type of business. The lack of respect for peoples loyalty is wild