BT (British Telecom) outages and service status in Wickford, England

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Gravesend, Billericay, Rayleigh, Sheerness, South Ockendon, Canvey Island, and Chelmsford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	1 day ago
Southend-on-Sea	Internet	4 days ago
Gravesend	TV	7 days ago
Southend-on-Sea	E-mail	11 days ago
Southend-on-Sea	Internet	14 days ago
Southend-on-Sea	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

• 
  Beckie Wood (@beckiewood69) reported 16 seconds ago from Heybridge, England

  @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

• 
  john flood (@johnbarbiebutt) reported 2 minutes ago from Stone, England

  @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

• 
  glenn broadmore (@glennspurs1968) reported 16 minutes ago from Ingatestone, England

  @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

• 
  essexgingerbread (@CharlotteHuzzey) reported 17 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Jon Stannard (@JonStannard) reported 18 minutes ago from Southend-on-Sea, England

  @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

• 
  Roly's Arcade (@RetrogamesNow) reported 18 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  Mike Miners (@theessexsog) reported 19 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 25 minutes ago from Brentwood, England

  @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

• 
  Jay O! (@BeOnTheRocks) reported 31 minutes ago from Chelmsford, England

  @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

• 
  Glo Thienel (@Glo_Thienel) reported 32 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  Neil Wilson (@wilson_76) reported 35 minutes ago from Chelmsford, England

  @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

• 
  Faith Thomas (@Faith17T) reported 35 minutes ago from Canvey Island, England

  @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

• 
  Neil Wilson (@wilson_76) reported 38 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  Natalia Timiraos (@TimiraosNatalia) reported 39 minutes ago from Southend-on-Sea, England

  @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

• 
  Voice of the people (@whitehotlane18) reported 42 minutes ago from Chelmsford, England

  @btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

• 
  Matt Brown (@Mattpsychol) reported 43 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Kelly 💙 (@kelly20201983) reported 46 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  Marion Pettet 💙 (@MarionPettet) reported 47 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Essex THFC Woz1882 & JAGS Fan (@woz1967) reported 55 minutes ago from Southend-on-Sea, England

  @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

• 
  Rowan Richards (@Therockstar111) reported 56 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 1 minute ago

  Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

• 
  grace hooper (@messalinahooper) reported 2 minutes ago

  @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 3 minutes ago

  Well the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)

• 
  𝓛𝓸𝓻𝓮𝓵𝓵𝓪 (@SultryNephalem) reported 5 minutes ago

  @bt_uk I wouldn't be leaving if you had sorted my tech issues over the last 2 years. I find it very coincidental that I am switching and I have my problems turned up to 11! And my cancellation fee is MORE than I was quoted the day I was looking at leaving!

• 
  Leigh Jamieson (@jaimo19) reported 9 minutes ago

  @bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 16 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  alex (@Alex_CK2) reported 20 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 21 minutes ago

  28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  MARK FISHER (@MARKFIS77921435) reported 22 minutes ago

  @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

• 
  Nige Crooks (@Nige78) reported 23 minutes ago

  @btbusinesscare Broadband down in TS1?