BT (British Telecom) Outage Report in Wickford, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Wickford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Rayleigh, Southend-on-Sea, Basildon, South Benfleet, Brentwood, Billericay, Chelmsford, Maldon, Wickford, Upminster and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sharron-lee Honey 🔶
(@sharron_honey) reported
@bt_uk Yeah that’s great done that you tested the line said all is fine I’m back down to 4mbs then still dropping out, 10 years this has been going on, numerous eng. visits who report 10 till 5 min after they leave!!! Legally under UBO we should be getting 10mbs
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Tomexh
(@tomexh1) reported
@bt_uk Sorry Lisa, not your fault, I should have known better, the worst experience I have ever had and it made BT and Openreach look like professionals,
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Sarah Robson
(@Portal_Queen) reported
@anna55806428 @bt_uk Oh I see, that's a shame. Was hoping to be able to get back up wi fi. 3G/4G also terrible at our house - but its better than the wi fi - sometimes I have to turn the wi fi off on my phone to force it to use data as the BT wifi is so bad cant get online with it.
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Chris Kirby
(@CJK_84) reported
@bt_uk My internet service has stopped this morning (purple flashing light on Smarthub2). BT diagnostic bot found no errors on line - what next? Help please! Thanks
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Matt Rogers
(@bliprogers) reported
@bt_uk @OpenreachHelp @Ofcom Day 33 of no service.... Apparently getting switched on on weds, I won't be holding my breath. BT blaming Openreach and vice versa while the consumer suffers
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🎭 Elliott Bechtol 🎭🎖️
(@Ebecpc) reported
@btbusinesscare YOUR 4G SERVICE DOESN'T EVEN GIVE YOU EE SIGNAL, SO MUCH FOR THAT SERVICE, AND DON'T SAY USE WHATS APP TO CONTACT YOU WHEN YOU HAVE NO WIFI OR BAD DATA SERVICE, AS IT SHOWS HOW LITTLE YOU KNOW ABOUT TELECOMMS WHEN YOU HAVE NONE 2/2
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stephen packer
(@stephenpackeruk) reported
@bt_uk It's not for me. BT Call Protect isn't enough, it needs an action to be taken in advance. I think you need a simple post-call reporting tool so the scammers can be easily identified and blocked from your network; ideally prosecuted.
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Donna Potts 🚒💙
(@DonnaPottsFire) reported
@bt_uk I have BT, broadband speed is dire and service even worse. I can only use Microsoft Teams if I hot spot from my work phone using mobile data. Don’t fall for this ad - reality is shocking and every time I see this ad on tv I look for the small print.
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Saylor Moon
(@TheCazzle18) reported
@bt_uk @EE ...My deceased father has now run up a bill of £131.94 ...... Do BT cover heaven too ? Remarkable. I'm now complaining to OFCOM as we're getting bills monthly for him and despite calling your customer service - no one believes us!
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢