BT (British Telecom)

BT (British Telecom) Outage Report in Wickford, Essex, England

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The latest reports from users having issues in Wickford come from postal codes SS11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wickford, Essex, England 01/22/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wickford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Brentwood, Chelmsford, Grays, Maldon, Wickford, Upminster, Basildon, Southend-on-Sea, Latchingdon and Snoreham, Billericay, Gravesend, Rayleigh, South Benfleet and Leigh-on-Sea.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NiceEtoile Diane Messias (@NiceEtoile) reported

    @David_Crayford @bt_uk ****! Completely forgot! 🙄

  • DOTR_YT DOTR (@DOTR_YT) reported

    @bt_uk is ****!

  • jamclarkey James (@jamclarkey) reported

    @jkdarchy @bt_uk Yes broadband only means you move to just having broadband and no voice service at all. You won't even get digital voice with broadband only.

  • jkdarchy Janie (@jkdarchy) reported

    @jamclarkey @bt_uk Thanks but I never ordered or agreed such a change hence it so shocking

  • MartinJKeatings Martin J Keatings (@MartinJKeatings) reported

    Just got a letter from @bt_uk telling me that prices to go up 9.3%, which wouldn't be so bad if it weren't the fact that we're already paying more for everyone else to get upgraded first (living in a village). Now obviously I know that more rural areas are worse off, and...

  • frogboyflips Andrew Murray (@frogboyflips) reported

    @bt_uk Thanks - The fault tracker has shown the fault as being in the 'Fault Fixed' state since the 12th - I fear this is what's causing BT to automatically cancel appointments (to avoid wasting engineers time).

  • authorphile Phil (@authorphile) reported

    @NiceEtoile @bt_uk £60 a month? What services do you get for that from BT? Obviously good customer care isn’t included.

  • jamclarkey James (@jamclarkey) reported

    @jkdarchy @bt_uk Ok so they've now enabled a phone service on the account? Just that rather than using the traditional PSTN network like you had a while back it's now a phone service delivered over the internet? In that case back to my original statement about plugging into back of smart hub 2

  • GraemeMills65 Graeme Mills (@GraemeMills65) reported

    @bt_uk Why has broadband charges in increased by 33%. Would be a customer for 30 years in May but not happy and am looking to move😡

  • Dety0 Dety (@Dety0) reported

    @bt_uk i know one of your customers live in a no man land, with 50Mbit download and 20Mbit upload ((BT smart hub 2)) , i wondered if he dm'ed you or called customer support, would it be possible to locate the nearest fiber node?, he could be lucky its near the road or something?