BT (British Telecom) Outage Report in Wickford, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Wickford come from postal codes SS11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wickford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wickford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, South Benfleet, Brentwood, Southend-on-Sea, Billericay, Chelmsford, Maldon, Wickford, Upminster and Grays.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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The Power 1962
(@jlarkin123) reported
from
Wickford, England
******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport
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Garry Harvey
(@Mork4mindy) reported
from
Great Baddow, England
@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Keren Harrison ⚽️💙
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Not still not working properly 😢
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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rachel Wheelhouse
(@RWheelhouse1) reported
from
Chelmsford, England
@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Big Sister🕷💙
(@BigSister) reported
@bt_uk I really am sick of having my internet randomly interrupted during the day. Even if your operatives are working on lines somewhere, this lack of continuity is frustrating. And why do I have to keep logging into BTWifi to get me over these issues?
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Faith
(@faith_honour) reported
@bt_uk has the phone internet gone down ? I can’t seem to use my 4G ?
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David Babb
(@daveb1973) reported
@bt_uk I notice you sent this unacceptable information via text, too cowardly to speak to a customer it seems #btarecowards
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#TeamNicola #TeamMeghan
(@HelenMaryPike) reported
@bt_uk Provide the service I pay for. That would be novel.
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Louise Walsh
(@LouLouWalsh) reported
@bt_uk any update on the mast issues in Twickenham? I’ve had no service since the 17th Match. Excuse after excuse. If I can’t patch onto WiFi then I cannot make / receive calls. Unacceptable. My next update from BT is due tomorrow. I want to change provider and will do so.
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Ceri
(@Ceri80111479) reported
@bt_uk Please look at complaint log - no private messages will be sent
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Bild @ Dead Winter's Night
(@DeadWintersNigh) reported
@bt_uk since November '19 and I've not been able to stream TV since then, or play/install games. Now its affecting more essential services as well. Not even upgrading the Hub fixed the issues, having the computer repaired didn't fix it, and neither did resetting it to factory settings.
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Fiona Gillespie
(@fiona_gillespie) reported
Not far off two weeks since @bt_uk was meant to connect our internet to our new flat and still absolutely nothing. Must have spoken to +15 people and have got nowhere. @bt_uk can you recommend any decent broadband providers or are they all as bad as you?!
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Kevin Bell
(@Kev_B59) reported
@bt_uk You tell me I get 14.03 mbps, that's poor in my view; just because it's above the minimum doesn't make it ok. You tell me I have 14 devices, I do not, maybe some of them are historic connections? You keep asking me about getting super-fast broadband but you can't supply it.
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Jamie Henry
(@JamHendricks) reported
@bt_uk hello I’m trying to get through so I can speak with someone? My grandparents have broken the box with the connection by accident. There is a panic alarm they rely on. Can someone assist me in getting a person to talk to to explain this? I have DMd.