BT (British Telecom) outages and service status in Wickford, England

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Brentwood, Gravesend, Billericay, Rayleigh, Sheerness, South Ockendon, Canvey Island, and Chelmsford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	3 hours ago
Southend-on-Sea	Internet	6 days ago
Brentwood	Internet	10 days ago
Southend-on-Sea	Internet	19 days ago
Southend-on-Sea	Internet	22 days ago
Gravesend	TV	24 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

• 
  Marion Pettet 💙 (@MarionPettet) reported 1 minute ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  lee jones (@jonesy23) reported 5 minutes ago from Chelmsford, England

  @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

• 
  daniel munn (@dpmunn19) reported 5 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Faith Thomas (@Faith17T) reported 7 minutes ago from Canvey Island, England

  @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

• 
  Lily Smith (@LilyMaeSmith_) reported 15 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  La Coltelli ⭐️ (@LaMC1987) reported 17 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Bull Diggy #GSBOUT (@Bull_Diggy) reported 18 minutes ago from Chelmsford, England

  @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

• 
  Secret Hamper ™ (@Secrethamper) reported 18 minutes ago from Tolleshunt Major, England

  Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

• 
  Jack Horrey (@JackHorrey) reported 20 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  Gary dorrington (@Garyonline1) reported 26 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  Martin Chamberlain (@martinc1970) reported 26 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

• 
  La Coltelli ⭐️ (@LaMC1987) reported 31 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  The Power 1962 (@jlarkin123) reported 37 minutes ago from Wickford, England

  ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

• 
  Paul Parker (@paulparker81) reported 41 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Marc Karbaron (@Karbs1961) reported 43 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

• 
  Glenn Easlea (@GlennEaze1000) reported 49 minutes ago from Thundersley, England

  @btsport Martin Keown if Var is in then Arsenal never get the pen end off

• 
  Glo Thienel (@Glo_Thienel) reported 52 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  Chris Fitzgerald (@cfitzy69) reported 58 minutes ago from Rayleigh, England

  @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

• 
  Jay O! (@BeOnTheRocks) reported 58 minutes ago from Chelmsford, England

  @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

• 
  essexgingerbread (@CharlotteHuzzey) reported 59 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pete replica (@petereplica) reported 4 minutes ago

  @bt_uk 030726 Hello Peter, Since we haven't heard from you in 7 days, we've closed your complaint", BT are outrageous I've asked you twice in the last 2 days. I get no response. I want my phone number back, and min 700mbs as, promised.

• 
  Titch (@XxTitch92xX) reported 4 minutes ago

  @BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 5 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

• 
  Shoshanah Cohen (@sc2987) reported 6 minutes ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

• 
  grace hooper (@messalinahooper) reported 8 minutes ago

  @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed

• 
  Andy250 (@Ministryofmess) reported 10 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 11 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 11 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  Kat (@Kat06075689) reported 13 minutes ago

  @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?

• 
  Dunc (@derbydunk) reported 14 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃