BT (British Telecom) Outage Report in Wickford, Essex, England

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Grays, Chelmsford, Billericay, Rayleigh, Gravesend, South Ockendon, Latchingdon and Snoreham, Basildon, and Rochford.

City	Problem Type	Report Time
Southend-on-Sea	Total Blackout	24 hours ago
Southend-on-Sea	Total Blackout	1 day ago
Grays	Internet	10 days ago
Southend-on-Sea	Phone	10 days ago
Chelmsford	Phone	11 days ago
Billericay	Phone	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

• 
  Darren (@howiesway) reported 34 seconds ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  Gary dorrington (@Garyonline1) reported 2 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  Kelly 💙 (@kelly20201983) reported 4 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  Bull Diggy #GSBOUT (@Bull_Diggy) reported 6 minutes ago from Chelmsford, England

  @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

• 
  Harvs (@DanHarvey74) reported 9 minutes ago from Rayleigh, England

  @GaryLineker @btsport Is that your "bad" toe?

• 
  Marion Pettet 💙 (@MarionPettet) reported 11 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  daniel munn (@dpmunn19) reported 14 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Roly's Arcade (@RetrogamesNow) reported 14 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  Glo Thienel (@Glo_Thienel) reported 14 minutes ago from Allhallows, England

  Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Daniel Drury (@DannyDrury) reported 15 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  Bethan Chloe (@bethanchloes) reported 19 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  Glo Thienel (@Glo_Thienel) reported 20 minutes ago from Gravesend, England

  Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Secret Hamper ™ (@Secrethamper) reported 27 minutes ago from Tolleshunt Major, England

  Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

• 
  Aaron Kleman (@kleman14) reported 39 minutes ago from Gravesend, England

  @btsport why is the sound not working on the espn channel?!

• 
  Richard Burgess (@Cover4Caravans) reported 39 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 40 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 45 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  Marion Pettet 💙 (@MarionPettet) reported 55 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Glo Thienel (@Glo_Thienel) reported 55 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  Mike Miners (@theessexsog) reported 56 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sport Opinions (@BClothesOutlet) reported 7 minutes ago

  @bt_uk I’ve had amazing connection for 10 months and the last 3 weeks it’s gone to absolute ****! Getting a ping of over 900 on cod 🤯

• 
  Reiverma ⭐️ (@Reiverma) reported 8 minutes ago

  @bt_uk So I am currently paying for BT broadband which is so slow that it is useless, BT television which I can’t use because the broadband won’t support it and a BT landline that only works when plugged in upstairs! I am not impressed by this level of service.

• 
  Anthony - ᚨᚲᛊᛖᛞ ᛒᛖᚱᛊᛖᚱᚲᛖᚱ (@AxedBerserker) reported 8 minutes ago

  Clearly these football commentators don't understand chess. Whoever the girl is, saying it's like chess because nobody wants to go for it at the moment. Has she never heard of openings like the Sicilian or the King's Gambit? @btsport #btsport #EuropaLeague

• 
  AF (@adf_2) reported 9 minutes ago

  Great #customerservice from @bt_uk this week. I ask a call centre employee to transfer me to a manager. Manager refuses to take the call. I log a formal complaint. Just had an email closing my complaint. 'If not happy, call number in box below'...no number given. Unbelievable!!!

• 
  Tasendia Renolsin (@Jedi_Master_) reported 9 minutes ago

  @bt_uk @TTRockStars I am a BT customer and have been for years. I am now going to look into changing as this preventing red list birds from nesting is disgraceful. Shame on you

• 
  Alastair (@TTFC2018) reported 10 minutes ago

  @bt_uk how can I speak to someone? It's a 30 min wait... I've spent hours on the phone to you. I make an order you cancel it then reorder it and cancel it then send equipment and then ask for the equipment back or you'll charge. I can't keep wasting days chasing your bad service

• 
  Matt Jackson (@MattJackson_) reported 12 minutes ago

  @bt_uk Having nothing but grief after placing an order with you last week. From incorrect billing, delays, miscommunication and an accidental cancellation from BT, I'm in one mind to cancel all together and put in a complaint to @OmbudServices. Who can I talk to about this?

• 
  KX (@kiekyobadeo) reported 13 minutes ago from London, England

  For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

• 
  Mike (@Mike50873271) reported 14 minutes ago

  FFS Carney again ? WTF @btsport

• 
  Norman Bernard (@normskitb) reported 15 minutes ago

  Very disappointed with @bt_uk 45 years as a customer and no loyalty. They want me to pay for a Wi-fi extender £25 extra per month for one room in the house joke. When contract ends I’m out!!!!!! #crap