BT (British Telecom)

BT (British Telecom) Outage Report in Wickford, Essex, England

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The latest reports from users having issues in Wickford come from postal codes SS11 and SS12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wickford, Essex, England 12/13/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wickford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wickford, Southend-on-Sea, Brentwood, Maldon, Rayleigh, Chelmsford, Basildon, Billericay, Gravesend, Stanford-le-Hope and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Charmedlassie88 Beth ♏ (@Charmedlassie88) reported

    @bt_uk I just want to cancel my broadband order but I cannot get through on the phone and your website keeps erroring.

  • scotthortop Scott Hortop (@scotthortop) reported

    @bt_uk I think you have still understood me. But never mind...

  • CEB97783359 Tripping Gauntlet (@CEB97783359) reported

    @_IAmNotANumber_ @bt_uk Trouble is most other providers have to use bt engineers as they only rent lines/fibre. So please check before you change.

  • RoyOx5 Roy Ox (@RoyOx5) reported

    @btsport where is your support twitter account? I can't find the option to mute commentators on your app?

  • pickledhen Karen Goodlett (@pickledhen) reported

    @bt_uk The problem is your attempts to make it better are making it worse @bt_uk. I appreciate the efforts but I suspect something is going colossally wrong in customer services. Would like this escalated and a single point of contact. This is awful and time consuming. Please sort! 😕

  • killaraith Paul Ballatti (@killaraith) reported

    @bt_uk trying to renew and on hold constantly on the phone lines (3rd attempt). More likely to cancel now. Why can't I simply fix this?

  • ChrisHeadleand Prof. Chris Headleand (@ChrisHeadleand) reported

    @bt_uk have had to DM you a bit of a complaint. Can you get back to me asap please?

  • DaviesReadman Ann Davies (@DaviesReadman) reported

    @bt_uk So if you don’t want to get ripped off hang around on phone for hours

  • mmccudden46 Mike (@mmccudden46) reported

    @bt_uk Your dms might work if only the people that are supposed to call you back would actually ring to resolve a complaint caused by you and never resolved

  • lisawilkinson32 Lisa Wilkinson (@lisawilkinson32) reported

    @bt_uk Hi, I have tried calling and emailing with an issue regarding my email address on someone else’s account. Who can help please?