BT (British Telecom) Outage Report in Wickford, Essex, England

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Grays, Chelmsford, Billericay, Rayleigh, Gravesend, South Ockendon, Latchingdon and Snoreham, Basildon, and Rochford.

City	Problem Type	Report Time
Southend-on-Sea	Total Blackout	10 hours ago
Southend-on-Sea	Total Blackout	11 hours ago
Grays	Internet	9 days ago
Southend-on-Sea	Phone	9 days ago
Chelmsford	Phone	10 days ago
Billericay	Phone	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

• 
  Neil Wilson (@wilson_76) reported 2 minutes ago from Chelmsford, England

  @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

• 
  Martin Chamberlain (@martinc1970) reported 8 minutes ago from Stone, England

  @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

• 
  stuart dew (@stuart_dew) reported 9 minutes ago from Rochford, England

  @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

• 
  Chris Fitzgerald (@cfitzy69) reported 10 minutes ago from Rayleigh, England

  Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

• 
  Chris Fitzgerald (@cfitzy69) reported 11 minutes ago from Rayleigh, England

  @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

• 
  Neil Wilson (@wilson_76) reported 14 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  Paul Parker (@paulparker81) reported 15 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  john flood (@johnbarbiebutt) reported 20 minutes ago from Stone, England

  @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

• 
  Right Here Right Now.... (@jta1497) reported 24 minutes ago from Chelmsford, England

  @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

• 
  Martin Chamberlain (@martinc1970) reported 24 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

• 
  𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported 29 minutes ago from Maldon, England

  @bt_uk Still terrible

• 
  Jason Plom (@jasonplom) reported 31 minutes ago from Corringham, England

  @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

• 
  glenn broadmore (@glennspurs1968) reported 32 minutes ago from Ingatestone, England

  @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

• 
  Lily Smith (@LilyMaeSmith_) reported 38 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  MMAssault (@MMAassault1) reported 41 minutes ago from Grays, England

  @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

• 
  Essex THFC Woz1882 & JAGS Fan (@woz1967) reported 48 minutes ago from Southend-on-Sea, England

  @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

• 
  Chris Callaway (@golfingampm) reported 52 minutes ago from Billericay, England

  I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

• 
  Jack Horrey (@JackHorrey) reported 53 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  stuart dew (@stuart_dew) reported 53 minutes ago from Rochford, England

  So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

• 
  Ann Cardus (@a4ann) reported 58 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura Tomlinson (@Laurelwreath91) reported 1 minute ago

  @bt_uk My phone and Wi-Fi have now been down for 13 days because the wire between the telegraph pole and the house has snapped. Between me and my mother we have called 8 times and you are still refusing to send an engineer. Can we get this sorted please?

• 
  Ian Corbishley (@Corbo12Ian) reported 2 minutes ago

  @paullewismoney @bt_uk BT sent me a new router for Digital Voice. Set up and b/band and tv are fine but even though my phone is plugged into new router the phone (fairly new) doesn’t work at all. We live in a new build and have FTTP with a Huawei box that the phone was plugged into. Any ideas on a fix?

• 
  Sue Taylor FRSA (@Essexisgreat) reported 2 minutes ago

  @paullewismoney @bt_uk I received a letter with the date of the switch over. It happened with no issues, the sound is clearer, but in a power cut I would have no phone. They ask you to let them know if you do not have a mobile as backup.

• 
  Anne Wareham (@AnneWareham) reported 3 minutes ago

  @mm0jxi @paullewismoney @bt_uk And no emergency calls for those of us with no mobile signal.

• 
  Alex M (@Rivermansky63) reported 3 minutes ago

  @paullewismoney @bt_uk Same as Virgin, my mobile phone flags them as spam so I've blocked the number. The irony is I have my landline and Internet with them. They never call on that line...

• 
  Richard Lecky-Thompson (@LeckyRichard) reported 5 minutes ago

  @paullewismoney @bt_uk BT are planning to beach the OFCOM guidelines that they signed up to by not providing adequate backup in case of power cuts. 1 hour backup is not enough of you don't have mobile signal in your house. It is unclear if elderly alarm systems will work.

• 
  John Innes (@mm0jxi) reported 14 minutes ago

  @paullewismoney @bt_uk Your analogue phone will be turned off, then you plug the phone into the BT hub (the socket will be covered by a sticker) then phone service will resume as VoIP. There's no going back, the exchanges are end of life and being taken out of service

• 
  Simon Dunn (@stjdunn) reported 15 minutes ago

  @bt_uk I’d like to email someone to recognise some great customer service I received today, but can’t see how I do this. Please can you DM me an email address to send this to? It was a broadband engineer. Thanks.

• 
  Paul Lewis (@paullewismoney) reported 16 minutes ago

  So BT @bt_uk are now cold calling me about the switch to Digital Voice. As with all cold calls I assume it is from a thief and hang up. What happens if I don't confirm I accept the 'upgrade' to Digital Voice which will mean a new handset and no phone during power cuts?

• 
  Danny Hughes (@imexdanny) reported 16 minutes ago

  Shocking customer service from @bt_uk On hold for 40+ minutes only to be transferred and then then another 20+ minutes before the line hung up cos they finish at 9pm