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BT (British Telecom)

BT (British Telecom) outages and service status in Wickford, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Wickford, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wickford, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Grays, Chelmsford, Billericay, Rayleigh, Gravesend, South Ockendon, Latchingdon and Snoreham, Basildon, and Rochford.

CityProblem TypeReport Time
Southend-on-Sea Total Blackout 2 days ago
Southend-on-Sea Total Blackout 4 days ago
Southend-on-Sea Total Blackout 4 days ago
Grays Internet 13 days ago
Southend-on-Sea Phone 13 days ago
Chelmsford Phone 13 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • beckiewood69
    Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Mattpsychol
    Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • philjel1
    Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • IanMaxy94
    Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • Flanners999
    Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • LaMC1987
    La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • amypearson2406
    Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • Karbs1961
    Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • stuart_dew
    stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • CloudyThinking
    Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • a4ann
    Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • Karbs1961
    Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • LaMC1987
    La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • CGJ1973
    Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • Cover4Caravans
    Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • stuart_dew
    stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • KerenOrient
    Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • spcb61
    Susan Philcox 💙 (@spcb61) reported

    @bt_uk Haven’t had a chance to look yet. Also got issues with you sending an email to address no longer used. I’ll have to look over the weekend.

  • stephen2876
    Stephen H (@stephen2876) reported

    @bt_uk Got a letter today telling me I need to update my security package from BT Virus Protect to Norton Security. FYI, while I did try BT Virus Protect a few years ago, I didn't like it, so reverted to my previous AV software. I've never used TrueKey at all.

  • rare06190298
    rare (@rare06190298) reported

    @bt_uk SA18 area internet is cutting out , been like this last half hour, HELP, I’m working from home

  • AnneSherringham
    Anne Sherringham (@AnneSherringham) reported

    @bt_uk Hi, I am trying to phone bt for some help and just can't seem to get though. All the numbers I have phoned seem to be just automatic answers.

  • Brunette1652
    Brunette1652 (@Brunette1652) reported

    @bt_uk I’ve just emailed you my details, please help

  • Nox_Shisa
    Nox Barkana (@Nox_Shisa) reported

    @bt_uk The main socket. It was fine for the first month or so and then these issues started happening.

  • Brunette1652
    Brunette1652 (@Brunette1652) reported

    @bt_uk please help! No internet since Tuesday, no tv, heat or hot water and keep being told to wait by BT. I need answers as to what is going on! #horriblecustomerservice

  • SeanSeosamh
    Seán Seosamh Robertson (@SeanSeosamh) reported

    @bt_uk to increase prices by 9.3% because we've been working from home and had the audacity to use the, already expensive, service that we're been paying for for years. #AtLeastDickTurpinWoreAMask Wonder if @NadineDorries will have anything to say about that!

  • Lindy_Jones6
    Lindy Jones (@Lindy_Jones6) reported

    @bt_uk Day 12 since #BT mistakenly cancelled our account and still haven’t got us back our services. No call backs, no help whatsoever. Due to go into labour at anytime- hopefully will be able to get hold of some help with no Wi-fi, phone line and no mobile phone signal!

  • rdaborn
    Richard Daborn (@rdaborn) reported

    @bt_uk Hi, when is you automated service back up and running. I usually phone to pay a bill and i cant get anywhere because the automated service is down for 'Improvements' and there is no option to speak to a human being.