BT (British Telecom) outages and service status in Wickford, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Wickford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wickford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wickford, England
The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Grays, Chelmsford, Billericay, Rayleigh, Gravesend, South Ockendon, Latchingdon and Snoreham, Basildon, and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Total Blackout | 2 days ago |
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Southend-on-Sea
|
Total Blackout | 4 days ago |
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Southend-on-Sea
|
Total Blackout | 4 days ago |
|
Grays
|
Internet | 13 days ago |
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Southend-on-Sea
|
Phone | 13 days ago |
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Chelmsford
|
Phone | 14 days ago |
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BT (British Telecom) Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Amy Pearson (@amypearson2406) reported from Gravesend, England@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Ian Maxwell (@IanMaxy94) reported from Billericay, England@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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essexgingerbread (@CharlotteHuzzey) reported from Basildon, England@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Rowan Richards (@Therockstar111) reported from Chelmsford, England@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Philjel (@philjel1) reported from Basildon, England@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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lee jones (@jonesy23) reported from Chelmsford, England@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Matt Brown (@Mattpsychol) reported from Bicknacre, EnglandCan anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Faith Thomas (@Faith17T) reported from Canvey Island, England@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Gary Gould (@CloudyThinking) reported from Rochford, England@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Campbell (@Stephen80094991) reported@bt_uk Needed help with my services over a year ago, told me to cancel or pay £45 extra a month, left for another provider not hand a single issue 👍
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Chris Dixon (@FactOrDixon) reported@Joe_Henegan @bt_uk Why don’t you change the password to the date you login and then tweet about it on that date… then just look back at your old tweets to remember your password
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BT Business Care (@btbusinesscare) reported@angleseybird @OpenreachHelp Hi, I'm so sorry to hear all this. If this is about a BT Business account could you please send us a DM with your full name, address, account number and mobile contact number so I can help. If this is for your home account can you DM @BT_UK and they will help. Thank you so much.
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Roger Keith Walsh 🔶💙 (@rogerkeith1) reported@bt_uk I think BT need help for the third time sending my equipment to a previous address we left 9 years ago! And you moved our line etc to our current address! BT are rubbish
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Toffee Balboa™ UTFT ! (@steved_GT) reported@bt_uk The BT Virus Protect app isn’t working on Android. I sign in and get a server error and Try Again Later message. Are you fixing ?
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AdvantureTimeUK (@AdvantureTimeUK) reported@bt_uk Need help with compensation from July to now. Just because you closed the complaints after your incompetent "experts" said it was OK when it clearly wasn't doesn't mean my complaint was resolved.
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Emily Lewis (@emilewis) reported@bt_uk my internet has not been working consistently for over a week now. It connects for a few hours then disconnects for over 6 hours. Is there an issue in my area
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Marc ⚒🦉 (@FrenchyWHU) reportedlet’s see if a @BTCare engineer turns up after weeks of my internet having an external fault, 2 engineers not being able to fix it and 4 failed appointments. I’m not too confident really. Last chance or I’m getting a new internet service provider - robbing us blind £55 a month
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Gordon (@gordonbrown505) reported@bt_uk I have now been waiting three weeks for a reply or even acknowledgement to my complaint. You told me my case was closed without giving a reason. ref VOLO13-742607848987
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AdvantureTimeUK (@AdvantureTimeUK) reported@bt_uk BEWARE. BT will close ongoing complaints and issues to avoid compensation.