BT (British Telecom)

BT (British Telecom) Outage Report in Tilbury, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tilbury, Borough of Thurrock, England 01/27/2026 10:10

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, South Benfleet, Brentwood, Romford, Billericay, Rochester, Bexleyheath, Orpington, Chatham, West Malling, Gillingham, Swanley, Dagenham and Wickford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xxemmahanratty ℰ𝓂𝓂𝒶 ℋ𝒶𝓃𝓇𝒶𝓉𝓉𝓎 💓 (@xxemmahanratty) reported

    @bt_uk I have been having problems again with the connection I get in my bedrooms I have complete WiFi which I pay extra for each month and I still do not receive a good connection in the bedrooms!! I do have another disc which I use too and that’s connected to my router x

  • cavemanshariCFC Shazza CTID (@cavemanshariCFC) reported

    @bt_uk hey, your chat function doesn’t seem to be working anymore. Can you help?

  • Gerannosaurus Gerannosaurus (@Gerannosaurus) reported

    RUGBY TWITTER How the hell do I watch Wasps v Munster? I couldn't watch live today, but assumed I could just throw money at the problem later 😢 NowTV don't do on demand. Eir sports pack with BTsport is discontinued. Will UK BTsport work in Ireland?

  • jjrosset Jerome Rosset (@jjrosset) reported

    @btsport Hi I just paid for a monthly pass and your website said it was unsuccessful but you took the money from my bank account and I can’t watch the sports I have paid for. You are total ****.

  • Cwedol Richard Stringer #BlackLivesMatter (@Cwedol) reported

    @HerenesM @virginmedia Who came and agreed there's and issue and would call me to confirm when. Noticed this morning I have an appointment booked for January with no notification or any checking I am available. I wish I'd stayed with @BTCare and that's saying something.

  • Ellh92 Elliott Holmes (@Ellh92) reported

    @bt_uk trying and trying to cancel my tv package now contract is up, your site sends me in loops and doesn’t give me the option. But can easily upgrade! I want broadband only can you help

  • meer_salt Hollins EcoAnarchist Collective💙 (@meer_salt) reported

    First day off work, now going to waste the morning trying to speak to someone at @btbusinesscare, the worst customer service in the world, currently threatening me with legal action over money I don’t owe them after they cut off my landline which was provided by another company

  • bgste Steve Williams (@bgste) reported

    @bt_uk Hello, you have ANOTHER engineer booked for today. Last time (only last week) it worked for one day before problems started again. No doubt I will need assistance with this again soon. Plus to discuss compensation for a dismal service.

  • KandyKandy2013 Kirsty (@KandyKandy2013) reported

    @bt_uk No I recieved a help message where I found out it was down for works although this was for over 2 hours at a peak time with no warning!!

  • bricshirt @bricshirt (@bricshirt) reported

    .@bt_uk It's been 17 DAYS since storm Arwen brought phone cable down nr home. 17 days of no internet or phone contact. No mob.signal where i live. Expense, lost work & missed online Uni course. Why is it taking SO long, its one cable.