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BT (British Telecom)

BT (British Telecom) Outage Report in Tilbury, Borough of Thurrock, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tilbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Tilbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Chatham, Billericay, Romford, Rochester, Rayleigh, Gravesend, South Ockendon, Dagenham, Barking, Gillingham, Basildon, Orpington, West Malling, and Dartford.

CityProblem TypeReport Time
Grays Internet 7 days ago
Chatham Internet 7 days ago
Billericay Phone 9 days ago
Romford Internet 9 days ago
Romford Internet 9 days ago
Romford E-mail 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • Spiderwebby2904
    Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • amypearson2406
    Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • philjel1
    Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • kazeemogunbambi
    Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • IanMaxy94
    Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • Flanners999
    Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • DanHewitt2011
    Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • original_addick
    Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • DartfordTown
    Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • juliewinch
    Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • PeteMcCaffery20
    Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • Karbs1961
    Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • Karbs1961
    Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • DartfordTown
    Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • LaMC1987
    La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • LaMC1987
    La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • KerenOrient
    Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrNoCorruption
    Mr Jones (@MrNoCorruption) reported

    @bt_uk I'm on day 9 with no phone or broadband. Can I cancel my contract with BT?

  • fast_n_bulbous
    Sir CaptainB (@fast_n_bulbous) reported

    @Gerty_Moon @bt_uk Shocking customer service

  • PaddyMoretti
    Brian Patrick 🍀 (@PaddyMoretti) reported

    @bt_uk first time I've ever been disappointed in years as a customer. 3 mobile contracts, TV w. sport & broadband. Culling bills I rang to query the broadband. 51.99 seems excessive just to have internet at home. Locked in. Can get me more speed for same money), or £800 to go.

  • Sally33903769
    Sally (@Sally33903769) reported

    @bt_uk anyone noticed any outages? I'm on the wirral and my internet went off about 30 minutes ago. Never ever done this before

  • a00bradles
    Stephen Bradley (@a00bradles) reported

    @bt_uk Hi, my router is suddenly flashing purple and I have no Internet connection. I've rebooted but still no luck. Perhaps its an issue at BTs side?

  • Sally33903769
    Sally (@Sally33903769) reported

    @bt_uk I know it's late but please check DM. My internet's gone down for the first time ever and I have no landline so cannot check if it's an area problem.

  • DanTheMan__98
    Dan (@DanTheMan__98) reported

    @bt_uk Internet is not working properly, tried all the trouble shooting stuff but to no avail and I looked up to see if there was a problem in my area but there's nothing showing. Any ideas on why that might be and what to do ?

  • dree_kelly
    Dee kelly (@dree_kelly) reported

    @MarcAllera @bt_uk This is disgusting. Taking the #human out of home. Honestly getting worse. No wonder gp feel ****.

  • Whelpton
    David Whelpton (@Whelpton) reported

    @bt_uk I am being sent a mobile hub which doesn't solve the problem of paying for TV I cannot watch

  • FPL_Dabby
    FPL DABBY (@FPL_Dabby) reported

    @FPLWoofer @bt_uk I've not cancelled anything yet. Still a fully fledged paying customer