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BT (British Telecom)

BT (British Telecom) Outage Report in Tilbury, Borough of Thurrock, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tilbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Tilbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Grays, Chatham, Billericay, Rochester, Rayleigh, Gravesend, South Ockendon, Dagenham, Barking, Gillingham, Basildon, Orpington, West Malling, and Dartford.

CityProblem TypeReport Time
Romford Total Blackout 3 days ago
Grays Internet 10 days ago
Chatham Internet 11 days ago
Billericay Phone 12 days ago
Romford Internet 12 days ago
Romford Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • dpmunn19
    daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • eakangk
    Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • loulou009
    Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • DaniVegaNFL
    Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • andrew_youngers
    Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • bethanchloes
    Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • BeckyMcDonaldpt
    Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • mrsscole
    Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • purplepenguin81
    Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • LorriLangridge
    lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • Cover4Caravans
    Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • BeckyMcDonaldpt
    Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • theessexsog
    Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Glo_Thienel
    Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • RetrogamesNow
    Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • Glo_Thienel
    Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • hwrightxo
    Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • DanHarvey74
    Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Glo_Thienel
    Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • adampearceuk
    Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • waynepaulread1
    waynepaulread@btinternet.com (@waynepaulread1) reported

    Hi lesley @bt_uk Your" I'm here to help you with any problems page doesn't seem to work lol "

  • illers__
    jack 🎮 misses LANdon (@illers__) reported

    @bt_uk Hi, every house in our entire neighbourhood has reported 100% outage since FRIDAY, and all fault-finding from ISPs in incapable of detecting any issue and just recommend resetting or replacing the router. It has now been 5 days and replacing routers DOES NOT HELP.

  • nickmoul
    Nick Moulsdale (@nickmoul) reported

    @bt_uk Thank you. Another week with no landline. Digital Voice is useless when it’s not connected except to say “we can see you’re having trouble”. Number maybe lost.number randomly allocated is not valid. What mess up.

  • hatimyhy
    (@hatimyhy) reported

    @bt_uk Hello, I would like to ask regarding my bills. As recently, my hub was not working for more than 2 working days. I believe as stated in the website, I can compensated after 30 days. However, I dont see any changes in my bills.

  • g_silverfox
    Silverfox 'G-Dog' (@g_silverfox) reported

    @bt_uk So what is going on with this outage?! My internet went off about 2 hours ago and is still not working now! This is an utter disgrace! Do NOT blame it on the storms either - I won't accept excuses! Fix it!

  • Jxsh_RL
    Jxsh (@Jxsh_RL) reported

    @Seba_rl7 @bt_uk @TalkTalk I have talktalk, absolute dog **** reliability

  • lindsheartstayx
    Lindsay 👩‍🦳 (@lindsheartstayx) reported

    I can’t believe our BT has been down since 5PM last night. @bt_uk can’t send an engineer til tomorrow but this service is soooo bad.

  • SianKara2310
    Sian Karamolegkos 🦩 (@SianKara2310) reported

    @bt_uk Wifi not working this morning… hub and cellular unit both with blue lights but nothing at all!! 😫

  • LeeWilk19760778
    Lee Wilkinson (@LeeWilk19760778) reported

    @bt_uk My issue has not been fixed in 18 months countless engineers and managers involved and speeds are still slow and loads of dropouts.

  • LittleMeThatter
    𝕃𝕚𝕥𝕥𝕝𝕖 𝕃𝕪𝕟𝕕𝕫 █ GB █ (@LittleMeThatter) reported

    @bt_uk hi is there an issue with BT broadband in the Lowestoft area?