BT (British Telecom)

BT (British Telecom) Outage Report in Tilbury, Borough of Thurrock, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tilbury, Borough of Thurrock, England 03/23/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Rochester, Chatham, Rayleigh, Romford, Gravesend, South Ockendon, Dagenham, Barking, Gillingham, Basildon, Orpington, West Malling, Dartford and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomRochester Internet
United KingdomLondon Wi-fi
United KingdomChatham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CSI_Pete Pete Wright (@CSI_Pete) reported

    @bt_uk Hi. I’ve got a home Wi-Fi 3 disc set and a smart hub 2. If I pair the discs with the hub properly, do they assume the Wi-Fi network address & password of the Hub. I cannot seem to find this answer. Thanks.

  • peak_aaron AaronP (@peak_aaron) reported

    @bt_uk your service sucks of late, my broadband keeps dropping out in the evening, sometimes during the day. Done what I can do my end, was supposed to hear back from customer service and never did!!!

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    Wow, @BT_uk customer service has got to be the worst. Waited 2 weeks for an appointment, no show. Rescheduled for today, no show. Now they want to wait until the 21st to come out. That will be a month since the problem. Not good enough. And no, BT, I will NOT dm you.

  • euphrosene Euphrosene Labon aka Wise El (@euphrosene) reported

    Got sent a teeny weeny mini hub (not used but opened) when I had landline problems by @bt_uk who have since sent a few reminders to send it back. On My BT cannot find the 'Return my kit' they seem to think is easy to do since no returns package was included.

  • MooseSnoop Lynton (@MooseSnoop) reported

    @NOWHelpTeam Thanks for letting me know, although very crap and frustrating. I think it might be a short lived try from my usual BTsport subscription

  • ladywilding Victoria Wilding (@ladywilding) reported

    @bt_uk Wow BT - really exceptional at being appalling … took us 2 days to get a response via customer services - and that was only via chat. Supposedly booked an engineer but it turns out they didn’t. So a week down the line we still have no help #CustomerService #dreadful

  • Captainbeard22 ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    @bt_uk So they've replied its working fine. However, when I switch my phones hotspot on and use that to stream stuff instead it works fine. However, your broadband won't support it properly? Think it's time I find a better provider

  • hellebold cHEX (@hellebold) reported

    @btsport @btsportfootball The two commentators on the Monaco & Lyon game are unbearable. Jonathan & Clive two know it alls. Know nothing about the league & teams, constantly getting stuff wrong, disrespectful to the Ligue 1 teams & fans. Too many stupid opinions also. commentate

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    @bt_uk I'll call tomorrow. The guy on duty today has his kids answering the phone. Yes, really. If not sorted tomorrow, I'll change companies. This is insulting service.

  • somervillelorn1 lorna (@somervillelorn1) reported

    @bt_uk internet not working in Lanarkshire area. Is there a problem?