BT (British Telecom)

BT (British Telecom) Outage Report in Tilbury, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tilbury, Borough of Thurrock, England 01/27/2026 03:05

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, South Benfleet, Brentwood, Romford, Billericay, Rochester, Bexleyheath, Orpington, Chatham, West Malling, Gillingham, Swanley, Dagenham and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sifarrar1  Sim⭕️n Farrar  (@sifarrar1) reported

    @bt_uk Thanks for the update. The point is that I’m not an EE customer, and I have no desire to be an EE customer. I have a really good deal with BT which I want to keep. I just want my sim on an eSim. Is that really too much to ask from you?

  • tracybrill_1962 Tracy Brill (@tracybrill_1962) reported

    @bt_uk An engineer is booked. The point is number of days with inferior connection causing problems on a regular basis. It will be fixed tomorrow or next day, but I have no faith that it will last much more than 2 months.

  • 95STE95 Stephen Evans (@95STE95) reported

    @bt_uk consistently has the worst costumer service of any big company I’ve ever dealt with

  • nigel_b_golf NJB (@nigel_b_golf) reported

    @steveastlegolf The media narrative is that LIV is bad. That’s because the tours have media partners and this media partners are scared that people won’t subscribe to their service if the players aren’t there….. I would LOL if @btsport got the LIV rights, the bun fight with Sky would be funny

  • julialexandras6 Julia Alexandra (@julialexandras6) reported

    @katnipsi @bt_uk Same for me. And now it’s down since 3 hours ago. Messaged them on Twitter and no reply. Already looking to switch. It’s starting to feel like a scam.

  • imodransfield Imogen Dransfield (@imodransfield) reported

    @openreach & @bt_uk customer service is having me on. Trying to run an online business for two weeks without internet is impossible. Our leased business line is laying in a farmers field with a snapped in half pole. Can’t even get an update on when it will be fixed 🫠🫠🫠

  • niallmcgee niallmcgee (@niallmcgee) reported

    @bt_uk Thanks. A post as soon as an issue is identified would be really useful to show that it's a known issue and is being worked on. Having to use 3rd parties (like @DowndetectorUK ) isn't ideal.

  • Av8Mike Mike 🇺🇸✈️ ⛳️ (@Av8Mike) reported

    @KevinHenderso33 @btsport @LIVGolfInv Because it is a poor product. I can watch friends play a friendly game of golf out my back windows. Why watch it on tv?

  • Harryb22 Helen (@Harryb22) reported

    Hi @bt_uk all the numbers you have given me to call you for assistance are not working. Is it possible for Craig to DM me again please?

  • katnipsi Katⁿⁱᵖ (@katnipsi) reported

    For 3 days our internet has gone kaboom exactly or a little after midnight, fix your **** @bt_uk