BT (British Telecom)

BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Runcorn, Borough of Halton, England 11/26/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Lymm, Warrington, Widnes, Birkenhead, St Helens and Seaforth.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ElliotOfHoward Elliot Howard (@ElliotOfHoward) reported

    @bt_uk When we first moved here we were using the internet my other half had set up and it was fine, when trying to cancel with yourselves I was told about being stuck in a contract till Feb 2023 so we got you all setup and have been experiencing a high rate of below average ever since

  • moic Moira (@moic) reported

    So @BTCare Wi-Fi disconnect every 5 mins since approx midday yest. Purple flashing (Halo 3) suggests hardware connectivity issues, which I’ve checked indoors; cables, sockets, etc. So what next, cause in the event log I wouldn’t know my WANs from my LANs or anything in between 😬

  • BishopsgateCopy Steve Shaw 💙 #FBPE (@BishopsgateCopy) reported

    @Dee_WkdCreative Yes, but not quite as difficult as BT make it to cancel #btsport

  • ElliotOfHoward Elliot Howard (@ElliotOfHoward) reported

    @bt_uk If there is more than one thing going on be it someone streaming, me working, gaming or whatever, someone’s having a bad time. To say I was with an unheard of to me previously supplier before this and having no problems just highlights how poor this is.

  • DanielHawkes19 Daniel Hawkes (@DanielHawkes19) reported

    @bt_uk Doesn't leave BT in a good light James. Maybe you can help me. I have full fibre 2. 70mb download but only 1mb upload. It's unusable. No one seems to be able to help. I am told it is being escalated to openreach to check externally. I'd like some more info and compensation. Ta

  • HazelTecla HazelTecla (@HazelTecla) reported

    @bt_uk I’ve made a complaint to BT anyway because instead of trying to solve my problem, I was being sold a more expensive broadband package. I’m not about pay even more when the fault lies with Bt

  • rxjxxn 💭 (@rxjxxn) reported

    @bt_uk the absolute WORST company I have ever dealt with. 4 no show appointments. Staff blatantly ignoring emails/complaints. I will never ever use them again

  • philalcorn Phil (@philalcorn) reported

    Hey @bt_uk, is there any particular reason why in the past week and a half I have contacted you 7 times trying to resolve an issue (caused by yourselves), been promised a call back by 5 different staff (including a manager), but have yet to have a single call?!?

  • BlacknellSadie Sadie (@BlacknellSadie) reported

    @bt_uk No internet/broadband in DA14 & nothing useful on your status checker other than there is a fault that will be fixed in 24hrs. I work from home so need to be online. What exactly is the problem?

  • tyre_kicker Neil Frankland (@tyre_kicker) reported

    @bt_uk Still there, so now doing a factory reset, been having quite a few issues in the last couple of weeks with this box.