BT (British Telecom)

BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England

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The latest reports from users having issues in Runcorn come from postal codes WA7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Runcorn, Borough of Halton, England 01/15/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Leigh, Warrington, St Helens, Runcorn, Ellesmere Port, Chester, Winsford, Birkenhead, Widnes, Prescot and Northwich.

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City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLeigh Wi-fi
United KingdomWarrington Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • robertj2343 Robert J (@robertj2343) reported

    @bt_uk Ive been logged out of my BT sport account and now you don’t recognise my login details o matter how many times I change them. Spoke to 6 people ( including one time when you tried to palm me off to a guy at EE.) nobody knows what they are doing

  • robertj2343 Robert J (@robertj2343) reported

    @bt_uk Seriously, your service is awful. Everyone you speak to says it’s someone else’s sphere and then there is at least 15 minutes of tedious repetitive pop music. I’m so sick of it I’m not even sure I want anyone to call me back wasting more of my time

  • elldivino El Presidente (@elldivino) reported

    @bt_uk Hi Sian. Well I have had no internet for coming up to 2 weeks. Getting different information from people on the phone to on your team on here. Very disappointed in what normally has been good service all round but has totally gone downhill last couple of weeks….

  • abustamanteg Alonso Bustamante G. (@abustamanteg) reported

    @btsport I’m having significant video quality variation while using the BT Sport app on Apple TV. It’s likely not a connection/bandwidth issue as other streaming apps on the same TV work fine and in UHD quality. Any suggestions?

  • youngmintcake Kendal. B (@youngmintcake) reported

    @btsport absolutely shocking service! No wonder do many people watch illegal streams! The whole match has been buffering continuously tonight!

  • OFORDEM Chalky White (@OFORDEM) reported

    @bt_uk I’ve been told via phone call and text on several occasions that you’ll be calling me to sort out the issue I have with my bt sport. It’s been a month since I upgraded and still no call and still no bt sport.

  • robertj2343 Robert J (@robertj2343) reported

    @bt_uk I don’t actually know how to dm. Also I’m now confused about what my login details are . I actually have a screen shot of a message confirming my ID and another in which you say you have no user with that ID.

  • IOMnad IOMDaveK (@IOMnad) reported

    Between hearing Steve McManaman’s awful boring co-comms and Darren Fletcher’s Benzeeemar all night long, it’s going to be another well ruined #ChampionsLeague game! Thanks for nothing @btsportfootball #btsport #RMACHE

  • DebbieDye DebbieDye (@DebbieDye) reported

    @bt_uk Very disappointed trying to get better BT deal today. Family has been with BT (British Telecom) since 1950's & never changed to another provider. Loyalty seems to count for nothing these days. Can old phones be used with fibre as safety back up in power cuts @MartinSLewis

  • KainShaka23 Kain Shaka (@KainShaka23) reported

    @bt_uk in SE London had no broadband since 1500 today and checked the website to see that we have a fix time of 2100hrs...tomorrow. Disgraceful service.