BT (British Telecom)

BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Runcorn come from postal codes WA7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Runcorn, Borough of Halton, England 06/05/2025 07:20

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent BT (British Telecom) outage reports came from the following cities: Prescot, Winsford, Chester, Warrington, Liverpool, Birkenhead, St Helens, Runcorn, Bromborough, Widnes and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrescot E-mail
United KingdomWinsford E-mail
United KingdomChester E-mail
United KingdomChester E-mail
United KingdomWarrington E-mail
United KingdomLiverpool E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Ashtoncrouch Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EllisWebb86 Laurence Howarth (@EllisWebb86) reported

    Hi @bt_uk is there an issue with mobile signal in the Cheltenham area? Had no signal for the last couple of hours.

  • kennybell11 Benny Kell (@kennybell11) reported

    .@jjenas8 way too critical regarding Watford today! Liverpool capable of that type of performance against the very best, never mind a team struggling & with new manager. Zero insight offered, just hammering players/manager is disappointing .@btsport #WATLIV

  • ravivolee Ravi (@ravivolee) reported

    @bt_uk Who can I speak to to get help with parental controls for WiFi?

  • teganzoeforster tzf | 👩‍👦‍👦 (@teganzoeforster) reported

    @bt_uk Major issues. My services are now no longer live, they've had to cancel down the order and do a brand new order meaning we have to go another 14 days without service. There's an open complaint that will be looked at but this has been nothing but a nightmare

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • ExmoorJones Robert Jones (@ExmoorJones) reported

    @btsport re the pundit on the Liverpool Watford game. It's hard enough being beaten by the Premier League Champions, without having a whining **** trying to gain brownie points for his tough judgement, calling Watford players passionless. The @PFA should not allow this abuse.

  • ThatEmilyK Emily (@ThatEmilyK) reported

    @bt_uk you keep sending mail to me meant for someone else, how can we fix this? I’ve had about 7 letters in 2 weeks. I’m worried someone is missing their bills or something important.

  • Euan_Hamilton27 Euan Hamilton (@Euan_Hamilton27) reported

    @bt_uk Apologies, never realised I got a notification for this. Was with my BT package. I solved the issue by using a different ethernet cable from the one provided with the BT box 🤷🏻

  • Blackmore90 James Blackmore (@Blackmore90) reported

    @bt_uk So why has it worked before then? I’m just going cancel my whole service makes no sense and feels like I’m being fed lies

  • DamoJWhelan DjWhelan (@DamoJWhelan) reported

    Just as well BT weren't around when Yeboah was banging them in. They wouldn't be able to cope. It was a good goal by Salah against a championship defence but BT could do with calming down a bit. #Salah #BTSport