BT (British Telecom)

BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Runcorn, Borough of Halton, England 11/25/2025 17:10

November 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Lymm, Warrington, Widnes, Birkenhead, St Helens and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stevendwcotton Cotton (@Stevendwcotton) reported

    Legit flabbergasted at that from @btsport , proper poor

  • WhatNathSaid This is the way. (@WhatNathSaid) reported

    Why are @btsport acting like we weren’t 7-0 up before the 2nd red? The 2nd sending off was well harsh but the difference between 7 & 9 is minimal. Very clinical performance by the reds - it’s often hard to break down a low block of 10. #MUFC @rioferdy5

  • andypocock Andy (@andypocock) reported

    @bt_uk Yes still having problems

  • Cahirunited Colm Lonergan (@Cahirunited) reported

    @btsport @rioferdy5 @GlennHoddle Get rid of VAR should never have come into the game and the last two yrs have done nothing to change my mind #killingthebeautifulgame

  • gavek gavek (@gavek) reported

    @Scott_Loudon @bt_uk Hi, i have problem every night, connection is down for few hours and no #btbroadband since yesterday!

  • zaireee_ee whosayree (@zaireee_ee) reported

    @RainbowMUFC @UtdDistrict @btsport Wtf is this hahahaha

  • yolekevin (Y♠️) (@yolekevin) reported

    @UtdDistrict @btsport Didn't matter, you were down by 8

  • WharfDistillery Wharf Distillery (@WharfDistillery) reported

    Apologies to our customers for slow responses. After 5 days we are still without broadband because @BTBusiness terminated our broadband without any warning because someone told them to!!(Not us)This has massively impacted our business and we still have no update. @btbusinesscare

  • JVanden77 Proud British Veteran (@JVanden77) reported

    @btsport @btsportfootball why do you even have Glen Hoddle commentating, he’s got to be one of the worst on TV!

  • pgsaunders P (@pgsaunders) reported

    @btsportcricket @btsport help please. Are you broadcasting the Eng Test cricket this summer ? 🏏