BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, Lymm, Warrington, Widnes, Birkenhead, St Helens and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Cotton
(@CottonChaos) reported
@bt_uk Have spent two days trying to contact you about a home move order that apparently has problems that need resolving through a fault at your end. When I finally get through I just get transferred to another department and put back on hold. Dreadful customer service!
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Nated4wgy
(@Natedawgy) reported
@bt_uk @bracken20 No he’s proving a point like the rest of the people commenting. Don’t advertise bullshit when you can’t back it up with a decent service. Idiots. There’s a reason people are whinging rather that praising you.
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Jay
(@jayburrows99) reported
@RyanDeebo @bt_uk Want me to get a tissue for you to wipe that **** from your nose?
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John McGregor
(@RacingPuma) reported
@bt_uk BT Openreach have left disabled 79yo relative with no internet and very crackly landline (including on emergency call button) for 10 days now, asking us to repeat home tests we have already done numerous times and once they closed the fault report without telling us
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Rhian
(@RhianM55) reported
@btsport I've been trying to reactivate my subscription but the page doesn't work once you click 'reactivate' it just gets stuck on the loading screen. Tried 3 devices, wifi and 4G. Can you help please?
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Colin Lundie
(@gongthegoalie) reported
from
Edinburgh, Scotland
@btsport it’s actually btsport 1 that I have the problem on.
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Andrew F Henson
(@Andrew_1970_) reported
@bt_uk due to more problems from your company, I have had to send you another DM
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Simon Meadows
(@SimonMeadows9) reported
@bt_uk my Internet has gone down in Cheshunt Hertfordshire any idea why
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SpotOfLuck 🍀
(@SpotOfLuck) reported
@bt_uk I'm not the account holder so if it is still bad today, they will contact BT probably via phone as they are not tech savvy and don't do social media
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Jason Doig
(@JasonDoig) reported
@bt_uk Yes, I'd like to know how to cancel this work entirely so I don't have to deal with an endless series of disruptive missed appointments.