BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Lymm, Warrington, Widnes, Birkenhead, St Helens and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Lymm |
Internet | |
| Chester |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Chief Mechanic
(@jm0rr1s) reported
from
Northwich, England
@DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Granston
(@Hayleygrans) reported
@bt_uk Ofcom confirmed you have breached the regulations at the highest level concerning my line. I ring daily but still have no broadband, landline or TV despite being a loyal customer for 15 years. How do I get this escalated? #philipjansen #adamcrozier
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Alex Yardley
(@alxnder66) reported
@bt_uk That's not really been good enough. The date just keeps going back, with nothing really being done by Openreach or challenged by yourselves. Been sold a fibre network that doesn't actually exist
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MP for Doggerland
(@Waterpistolman) reported
Whoever decided to give the Ashes to BTSport is a complete arsehole. A subscription service with no history of covering cricket, buggered if I'm signing up to a service that doesn't even have an app for my smart TV.
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Will
(@WildBill_Will) reported
@bt_uk hey there, I recently raised an issue with my BT TV and today I’ve received a replacement box. But you sent me two tv boxes and no returns box for my faulty STB. Any advice? Thanks.
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Kirsty White
(@KirstyWhite6) reported
@bt_uk Code isnt showing, have cleared cookies/cache, used different browsers and devices. Have sent a DM with screenshot, can someone help?
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Gilly
(@Gilly78775344) reported
@bt_uk had my landline number changed with no notice or reason, not able to run my business, losing money by the day, contacted BT by phone and chat, different story from each contact……really need some help please please please 🙏 @BTGroup
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ＧＯＯＤＥＲＳ
(@Gooders_1978) reported
@btsport I'm trying to watch the match, but every 5 minutes adverts are coming up for BTTV Cinema. Definitely a BTTV app issue. Any ideas? #idontwanttorentafilm
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Alex Yardley
(@alxnder66) reported
@bt_uk I have been left without connection since 4th Nov.5 different fix dates from Openreach have gone by,escalated to ECR team, but nothing has been achieved.I cannot work as I'm a remote worker and don't have a usable Internet connection.This is completely unacceptable
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Primum non sequitur 🔴
(@PrimumSequitur) reported
@bt_uk It seems that BT does not care about customers who have been with them for half a century, never missed a payment. Three weeks now told a further week till it will be sorted. What business are they running? Start looking for other providers!!!
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Deeside Cereals
(@DeesideCereals) reported
@bt_uk Hi, Are there issues with the network at the moment? - non of our users who are with BT can get a reliable connection to our VPN!