BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Lymm, Warrington, Widnes, Birkenhead, St Helens and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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Michael Dodd
(@MJADodd) reported
from
Seaforth, England
@julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person
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Dezzy
(@Dezzy_Dezzy_80) reported
from
Liverpool, England
@btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Jane Holt X
(@Losecontr0lx) reported
from
Garswood, England
@bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x
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Bob Foy
(@RobFoy9) reported
from
Liverpool, England
Genuinely poor @btsport
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Bernard Platt
(@plattyphoto) reported
from
St Helens, England
@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk My girl has had the text but still not working ?
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deborah
(@DebMacc) reported
from
Prescot, England
@ladylittler @bt_uk Have you got phone signal? X
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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Thomas Booth
(@tboothy) reported
from
Liverpool, England
@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
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Rebecca 💙
(@Miss_Boxy) reported
from
Chester, England
@bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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John Slater
(@melonforecstasy) reported
from
Liverpool, England
@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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YoFleeky
(@YoFleeky) reported
@bt_uk Not advised of any area outage, the link you’ve sent ask for a landline number but we only use the wifi and have never had a landline
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melissa moore
(@Melthemummyof2) reported
@bt_uk I’ve given up trying to get help - still waiting for a callback from 4 days ago ! Not the customer service I expect
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Sam
(@sam27067336) reported
@bt_uk well i could well and truly cry BT ! 4 engineers and numerous more phone calls and still unable to do any downloading with 5 speed . 30 min wait on phone . We are finally leaving you today . DISGUSTING CUSTOMER SERVICE
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Rozza
(@stuffyfizzler) reported
@bt_uk Shocking customer service on the online chat. Only wanted to reset a password and security questions been at for three hours with a team of muppets on the other end. Oh 20 minutes on hold on the phone. Shite service
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Dave Roberts ♿️
(@MSwarrior46) reported
@bt_uk love it, we ask for a offer to stay, you offer a service worse than what had or forced to go to Halo3 then when we go elsewhere we get text saying don’t leave. I get a better deal if i was a new customer #poorretention
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R & I Builders Ltd
(@ri_builders) reported
@btbusinesscare why is email so slow?
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Huw Pendry
(@huwpendry) reported
@bt_uk No it's through Talk Talk. However, I'm no expert, but if the same thing is happening on both my landline and mobile then I would say the problem is when the call is routed on BT's network.
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G 🏴🇬🇧🏴🇬🇧
(@yannodrog) reported
@virginmedia so disappointed, called to discuss my package for broadband,noticed you have a deal for new customers £31 a month, but as an existing customer my offer price £38! Your agent said this was a loyalty discount and couldn’t offer £31! @bt_uk here I come!
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janette baker
(@janettebaker5) reported
@bt_uk has there been issues with the internet mine has been off 2 hours only just back on
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Tom Lynch
(@BahnstormerTom) reported
The @bt_uk approach to customer care is an interesting one. Pick an upcoming date as an estimated repair date, then each time it passes pick another one further off. 15 days without internet now and latest estimate is Friday. Absolute joke. I implore everyone to avoid BT.