BT (British Telecom) outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Chester, Liverpool, Winsford, Leigh, and St Helens.

City	Problem Type	Report Time
Northwich	Phone	5 hours ago
Chester	E-mail	2 days ago
Liverpool	E-mail	5 days ago
Winsford	E-mail	5 days ago
Leigh	E-mail	5 days ago
Liverpool	E-mail	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Paul Smith 🦁 (@Smithy523) reported 1 minute ago from Warrington, England

  @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

• 
  Tony Hall-Turner (@TonyHT) reported 1 minute ago from Bold Heath, England

  @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

• 
  Vicky Denison Pinder (@vickypinder) reported 2 minutes ago from St Helens, England

  @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

• 
  Andi Jarvis (@andijarvis) reported 3 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  wayne peers (@wanner316) reported 8 minutes ago from Golborne, England

  @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

• 
  deborah (@DebMacc) reported 10 minutes ago from Prescot, England

  @ladylittler @bt_uk Have you got phone signal? X

• 
  Stephen Grumpy (@steve_goulden) reported 13 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  Vicky Denison Pinder (@vickypinder) reported 15 minutes ago from St Helens, England

  @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

• 
  Rebecca 💙 (@Miss_Boxy) reported 23 minutes ago from Chester, England

  @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

• 
  Jamie Dixon (@redwitterer) reported 29 minutes ago from Birkenhead, England

  @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

• 
  Thomas Booth (@tboothy) reported 35 minutes ago from Liverpool, England

  @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

• 
  Amelia (@acmaerldiya) reported 38 minutes ago from Warrington, England

  @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

• 
  Dezzy (@Dezzy_Dezzy_80) reported 42 minutes ago from Liverpool, England

  @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

• 
  Jesus Pablo (@amijesuspablo) reported 42 minutes ago from Liverpool, England

  @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 48 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Jesus Pablo (@amijesuspablo) reported 54 minutes ago from Liverpool, England

  Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

• 
  lozza (@othemightyi) reported 55 minutes ago from Liverpool, England

  @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

• 
  Kevin Main (@KevMain) reported 57 minutes ago from Northwich, England

  @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

• 
  Gary CPOS (@Garycpos) reported 59 minutes ago from Liverpool, England

  @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

• 
  Gfunk_in3D (@Gfunk_in3D) reported 59 minutes ago from Runcorn, England

  @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma (@em_doapsi) reported 10 minutes ago

  Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 11 minutes ago

  @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

• 
  Claire Pulls Pints (@LandladyClaire) reported 13 minutes ago

  @bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect

• 
  Kevin Gallagher (@Kevin9Gallagher) reported 18 minutes ago

  @bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.

• 
  Shama Women's Centre (@shamacentre) reported 21 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  💫Adam👀 (@The_Change_666) reported 22 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Dave Kendall (@DaveKendallPho1) reported 24 minutes ago

  @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

• 
  Devraj Ray (@devraaaaaj) reported 26 minutes ago

  @bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.

• 
  Tom Chapman 🐀 (@TomChap) reported 26 minutes ago

  @bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.

• 
  Doreen Grove (@redpath42) reported 27 minutes ago

  I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help