BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (10%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Liverpool, Warrington, Ellesmere Port, Chester, Leigh, Widnes, Winsford, Birkenhead, Seaforth, Runcorn, St Helens, Newton-le-Willows, Frodsham and Sandycroft.
City | Problem Type | Report Time |
---|---|---|
Northwich | Internet | |
Liverpool | Internet | |
Liverpool | Internet | |
Liverpool | Internet | |
Warrington | Internet | |
Ellesmere Port | Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk any chance you can fix my faulty phone line ? Is it down to COVID or the storms or just poor service? Been 6 months now ….#worstservice
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Dolly-Dot
(@DollyDot17) reported
@btsportrugby what is the split of teams being shown live on BTSport? Saracens seem to be shown every week whereas Wasps are never on? Can someone please list the splits?
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Problem slayer
(@FX_247) reported
@MichaelBensonn @btsport @Tyson_Fury the Furys are an embarrassment to the sport. However I'm more frustrated at Wilder and the others for not putting this bum away many years ago. Boxing is struggling, he's never been a champion. Tyson Lewis holyfield all these guys would have eaten him.
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Yvonne Graham
(@yvonneg48306753) reported
@bt_uk Hi I have managed to get it reported via text service just wanting someone to switch the dongle on please.
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chrscnvry⏱
(@chrscnvry) reported
@bt_uk is the my BT app down? I can’t log in?
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The Pride of Utopia
(@Krimnal) reported
@bt_uk So last night I report an issue with my broadband speed, today I lose all connectivity and tonight the fault update is the removal of my right to exit without penalty because you can’t monitor from me… do you see my issue? Unacceptably poor.
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I Am Andy J 🍻 i think🤔
(@AndyJ93519624) reported
Its no wonder your hit reg sux so bad when companies like @sky @bt_uk have such slow D/L & U/L spds average DL is 457KB Average UL is 0.75KB which is usually shared between the whole dam family wirelessly!! I have 125 MB (not bits) DL 6.5 MB (not bits) UL @EA_DICE #Battlefield
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Adam
(@AdamRizoNegro) reported
@bt_uk Ok thanks for the replies. I do think this is something that needs to be looked at before 2025 because it effectively makes the service worse than it was before, and could leave vulnerable people without a means to communicate with the outside world. Thanks
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paul siddle
(@paulsiddle) reported
Howay @premierleague @btsport delay the ko today seeing loads of fans who spent a lot of money travelling down that won’t get into London till after ko do the right things hope every has a safe journey #nufc #premiership
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tony
(@tony38966733) reported
@bt_uk ……no internet in West Lancashire what is the issue?