BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, Lymm, Warrington, Widnes, Birkenhead, St Helens and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Annie Byniaeth #FBPE 🇪🇺 #FBIW🏴
(@AngharadHafod) reported
Warning: BT scam call doing the rounds "This is BT [not]. We've detected suspicious activity... press 1 to speak to an operator, or we will cancel your phone line, internet, etc". For me it was from 01773 206432, but likely that's variable. @bt_uk
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Emma Jones
(@jonesyej_80) reported
@bt_uk Thanks Clare, how long does this test on the line take? And will you guys let me know the issue?
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Char🤍
(@charzar3154) reported
@CK_Chainz @GrestyTim @bt_uk I can second that btw. They sent people round but they didn’t actually fix it
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George Hindle
(@Georgehindle46) reported
@MickCondon @DanHesketh3 @btsport I hate football and when it’s released how many billion £ they pay for the rights, then charge a fortune for that **** I won’t watch it pisses me right off. Wish they’d do a channel with no football for 1/10th the price!
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MF
(@MartinF87765606) reported
@bt_uk The lying scumbags. Have just put roaming charges in the EU up from January £2 a day the robbing scum. They treat us differently to other EUROPEAN nations. Contract cancelled end of next month. @OliverDowden should get a grip of these robbing bastards. Infrastructure money liars
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soph v. 95853
(@sophb66) reported
@bt_uk Thursday special this week - mega slow WiFi coming to you courtesy of BT. Can someone sort out this ****? #SlowWifi
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farleyninja
(@farleyninja) reported
@pantsdanny @btsport I will cancel everything I have with you if you do this.
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Ann Campbell
(@AnnCamp03030273) reported
@bt_uk Disappointed to see no thought has been given to vulnerable people with mobility issues during Digital Voice roll out. My parents router is at other end of house (BT engineers decision) Completely cut off today with no idea what to do.
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Ann Campbell
(@AnnCamp03030273) reported
@bt_uk Hi Ian, no, nothing was sent out to them at all. We just bought them new phones at the beginning of this year too. We need BT to move the router back to where it originally was. The signal is weak as it is and we wouldn't want to have to depend on it for our main means of contact
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Nathan J Butler
(@NathanButler3) reported
@bt_uk Hi. Elderly relatives: issue with new landline. Just b4 engineer arrived 2 fix- spoof BT contact ctr called and nearly got away with fraudulently extracting £ from a/c! How did they get v new tele no and know engineer due? misuse/exposure of pers data? Can dm as not happy!