BT (British Telecom)

BT (British Telecom) Outage Report in Runcorn, Borough of Halton, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Runcorn, Borough of Halton, England 12/03/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, Lymm, Warrington, Widnes, Birkenhead, St Helens and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomNorthwich Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • Ashtoncrouch Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Offline_09 Gra (@Offline_09) reported

    @Jas2090Judith @bt_uk BT messed up my home move order (on the phone to them for weeks)just to top it off,disconnected my internet when Im working from home (even though they said they wouldn’t) now telling me its 10 days to reconnect. Do NOT use BT appalling service leaving me with NO internet

  • _meganlouise167 Megan Lewis (@_meganlouise167) reported

    Huge thanks to @bt_uk for coming out so promptly after internet being cut off from EE and being without internet! So helpful and such fast service considering I only spoke with them 24 hours ago 👏🏻

  • N4GY Drew (@N4GY) reported

    My @bt_uk hub is down for the 10th time this week 😫

  • DanTheMan_709 Dan Foster (@DanTheMan_709) reported

    @bt_uk I’m not able to access the link due to the internet being up and down

  • BoydonMolly Molly Boydon (@BoydonMolly) reported

    @bt_uk been having internet problem for weeks. Booked for an engineer to come out online, they never came. Spent an hour waiting on phones yesterday to be reassured someone would come out today to sort the internet before I start my new job on Monday 1/2

  • shaunnaeast Shaunna East (@shaunnaeast) reported

    @trillb19 @bt_uk I know it’s openreach, but the engineer was confused why my appointment was cancelled, I’ve never known in my life, not one, not two but three appointments and the engineer being in my area who was unaware of why my appointment cancelled it makes no sense 😫

  • OnePunchJon Dr. R. Sole (@OnePunchJon) reported

    @bt_uk @BoydonMolly Are you having issues in London? It keeps dropping out for a few minutes, and then coming back in.

  • mashead_2000 🥳 Mashead 🎉 Happy 2021! (@mashead_2000) reported

    Broadband not working with @BTCare @bt_uk atm Had to take Mon, Wed and now Friday off work for an engineer to sort (They didn’t turn up at the house Mon/Wed) Not holding out hope for today either...

  • TKuerten Timo Kuerten 💙 (@TKuerten) reported

    Whole street's internet is gone due to the cabinet being destroyed... But @bt_uk is giving affected customers £8 PER DAY and a 4G hub in the meantime until service is restored... nothing similar for us! Paying through the roof for data just so we can even work.

  • shaunnaeast Shaunna East (@shaunnaeast) reported

    @bt_uk I just wish I wasn’t told the 7th, 15th and now 20th, my business would fall apart if I kept giving appointments I couldn’t keep, please cancel my services I’ll have to go with someone else, the kids school work is very important and the schools are giving me a hard time. 😫