BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Birkenhead come from postal codes CH42.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Seaforth, Skelmersdale, Birkenhead, Runcorn, Bromborough, Upton and Neston.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
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| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
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| Liverpool |
Internet | |
| Seaforth |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.
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Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
(@drowen44) reported
from
Seaforth, England
Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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TheBigRedFella
(@CarlV_B) reported
from
Seaforth, England
@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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james warren
(@jameswa07143772) reported
@bt_uk Why? Honestly. After 3 weeks I am probably past the point of caring and cancelling.going with one of your competitors. One where an actual human will sort out the problems instead of a scripted,apologetic excuse that always ends...on Monday!!! 3 times now!!!
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Kris
(@Kris08860201) reported
@bt_uk I will try this but on previous occasions I have had the same issue, something is not right. Thank you👍
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Shaun Sullivan
(@shaun_sullivan_) reported
This morning I've been accused of being incompetent because I didn't answer my personal mobile to @btbusinesscare who called with an unknown number, I was busy. Ironic when I am paying them for a landline number that's never worked and they seem unable to fix it.
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Ands
(@deeprosefactory) reported
@bt_uk Hey, speeds dropped or been capped at half here in Saltash, some openreach vans out in the street digging up stuff, anything i should know about? I want to speak to someone not a damn text service that the helpline now offers
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James 🇬🇧
(@ItsJamesPowers) reported
( Thread (13/14) I have been a customer of @EE for many years this is a company I no longer recognize, since its acquisition by @BT_UK the company has gone downhill, and it’s happened under @MarcAllera's watch.
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Kate Flemming
(@KateFlemming3) reported
@bt_uk Not happy at all. We were told yesterday by BT operative that someone would be coming out to start and complete the job between 1pm & 6pm. Surprise Surprise noone came. Phone again this morning and now told its tomorrow Fri....8am till 1pm. The service is terrible
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⚡️AlexJJ
(@AlexJJ) reported
Lived in London 10 years never had a problem with @bt_uk Moved got @SkyUK literally useless **** internet goes down constantly.
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Karen
(@karentaylorreed) reported
@bt_uk its amazing reading all the positive messages here. Ive had no service since 28th january and an open complaint, no one owning the issue. So again im looking at a weekend with no Broadband!!
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Andy Grimes
(@andygrimes76) reported
@bt_uk BT Customer Services desperately needs help with their BT Services.
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Luke Morris
(@mor66739038) reported
@bt_uk BT take over a day to fix a problem with there broadband and don't offer anyone compensation for the **** up on there end. Pitiful