BT (British Telecom)

BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Birkenhead come from postal codes CH42.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/21/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Seaforth, Skelmersdale, Birkenhead, Runcorn, Bromborough, Upton and Neston.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSeaforth Wi-fi
United KingdomSeaforth Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LAP_Racing ƤЄƬЄƦ ԼƛƁƠƦƝЄ 📸🏁🚗 (@LAP_Racing) reported

    @bt_uk No, that’s not what I’m saying. The SEO description gives impression BT Broadband customers can watch BT Sport for free on the BT Sport app. @Ofcom would you expect when seeing original search result that if you’re a BT Broadband customer you can watch on their app for free?

  • nickj76 Nick Jenkins (@nickj76) reported

    @bt_uk yet again having issues with my phone line, logged support request Monday pm, expected fix 29th Jan, heard nothing so logged in to track the fault & now expected fix 3rd Feb wow & the fault will be in the exchange or the green box this I already know #badservice #noservice

  • JoeyEllis88 Joseph Ellis (@JoeyEllis88) reported

    @bt_uk I have been on hold for a cumulative 6 Hours trying to find out why my broadband is not working?? I appreciate we are in a pandemic but this is absurd...

  • d4vidc88 David Clark 🇬🇧 (@d4vidc88) reported

    @bt_uk 24 hour after my broadband was due to go on still absolutely nothing. Extremely poor service, all I get is we apologise. Are you going to compensate me for not being able to work from home? #shocking #newcustomer #notimpressed

  • camilla1965 Milly (@camilla1965) reported

    @bt_uk still trying to reduce my Bt monthly package £110 for bb land line and mobile. Sticking point is 24 month contracts which Bt can’t or won’t amend, or reduce canx charges they are looking at options to help folks who are loosing their jobs @MartinSLewis @angellicabell

  • KrisO1805 Kris (@KrisO1805) reported

    @bt_uk hi my internet is currently down is this a problem in the DH2 area?

  • StaceySyiem S.S. (@StaceySyiem) reported

    @bt_uk Scamming company , advertising subsidised phn & broadband pkgs for the poor but still charging them full amount!!!

  • Willtod54568521 Willtodd (@Willtod54568521) reported

    @bt_uk Jesus you took 6 months, 4 engineers visits and 30 hours of phone calls to fix my problem!

  • ploberman Paul Loberman (@ploberman) reported

    34 minutes on hold for @bt_uk then they answer, no one speaks and they hang up! How's your day going?

  • jamie_mole82 Jamie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jamie_mole82) reported

    @bertybassett77 @btsport Exactly. Imagine if that was down the other end.