BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Birkenhead come from postal codes CH42.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent BT (British Telecom) outage reports came from the following cities: Prenton, Liverpool, Seaforth, Skelmersdale, Birkenhead, Runcorn, Bromborough and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Prenton |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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William Piercy
(@william_piercy) reported
from
Hoylake, England
@bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Knight
(@knightxxxl) reported
Well that’s @skytv cancelled, can’t believe after 18 years of being a customer with them that they can’t do better than @bt_uk for a tv package?
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Sem
(@Sem43671856) reported
@bt_uk Poor service . It I’m had been a month since I am trying to get broadband installed , so far I have spent 10 hours waiting for your customer services, I have spoken to 6 different people, and wasted ti days waiting for an engineer to turn up.
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John Storey
(@DJAntisocial) reported
@bt_uk You cut my previous service on Friday and still have not called me to resolve the problems. Still have not called me to arrange a instilation appointment, again not called me back re the complaint... and im still without service. Ordered on 12thJan. Just dont care do you.
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EmJay💙
(@queen_emjay) reported
@bt_uk @Tammah17 Absolute joke of a service
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Mark Barclay
(@MarkBarclay15) reported
@bt_uk Call from ‘Charlie of OpenReach’ claiming to be able to help me with my internet speed - 01283547223- even gave your hq address though seemed to be in India?! Blocked. Be aware people.
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Wayne (Wazza) Chivers
(@waynechivers1) reported
@bt_uk The engineer is only doing the phone line, what about the rest of it. I am not paying a penny until I have full service, then as I said I am only paying half.
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Naomi Langford-Wood
(@NaomiLWood) reported
@clarescastle @HMRCgovuk @bt_uk I know HMRC is appallingly badly organised and makes many errors. There should be some competition as it is a monopoly....
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Clarissa Reilly
(@clarescastle) reported
@bt_uk No, + the colleague with whom I am organising has gone home in despair. We'll try again tomorrow. It ought to be possible, without publicly shaming companies on here, for customers to get something which resembles service. Especially when trying to spend money with you!
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Tammah
(@Tammah17) reported
@bt_uk I have and have been promised a call back from a manager. I’m disgusted it has had to reach this point. Not your fault personally Luke but I shouldn’t have to make 7 phone calls and 4 engineer appointments, time out from my work day, to still have zero resolution.
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Miller
(@MillerRufc99) reported
@SkySportsNews Couldn't care less, think it's time to cancel my sky sports subscription and get @btsport