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BT (British Telecom)

BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Birkenhead come from postal codes CH42 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Birkenhead, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Skelmersdale, Wallasey, St Helens, Widnes, Frodsham, and Runcorn.

CityProblem TypeReport Time
Birkenhead Phone 3 days ago
Liverpool Internet 4 days ago
Liverpool Total Blackout 12 days ago
Liverpool Internet 14 days ago
Liverpool Internet 14 days ago
Skelmersdale E-mail 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • BoundinForward
    BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • matt_burrow
    Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • tweetJumpy
    W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • BazzaTomFerg
    BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

  • TLWoolley
    Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service

  • ChickiD
    Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • NiccyRich
    Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • drowen44
    Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • mikekivi
    Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • ThomRawlinson
    Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • peter_scrivener
    Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

  • amijesuspablo
    Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • peter_scrivener
    Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • amijesuspablo
    Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • joanreece
    jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • c_pitchford
    Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • brilliant_tours
    Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • trevor_p_malco
    Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • Kay_Leno
    Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hello_klol
    hello-klol (@hello_klol) reported

    @bt_uk should never have sold my dad this package. I can help but feel your sales representatives have taken advantage of my 71 year old father like this. He might not understand how the internet works but he very much understands the frustration of slow internet speeds.

  • IanBaruch
    Ian B, Esq. (@IanBaruch) reported

    @bt_uk You have moved a date that was not confirmed, even further back. We have absolutely no services but you are charging us. You have failed miserably, even admitting you have failed but can't fix it apparently, you really don't care about customer service at all, it's all profit

  • RyanWantss
    Ryan (@RyanWantss) reported

    @bt_uk for the last week the hub keeps going red or orange at random intervals and other than that it keeps going very slow compared to usual x

  • TheRealAMcKay
    Alastair McKay (@TheRealAMcKay) reported

    @bt_uk Already on phone to tech support

  • teddydtd
    Teddy Walker (@teddydtd) reported

    Not had proper WiFi in our house due to @bt_uk being proper **** houses. Can’t even watch Netflix man

  • Samfat11
    fatsam (@Samfat11) reported

    @Randall100 @JoeJoyceBoxing @btsport You wanted him to die? If you're overwhelmed in the heavyweight arena, stoppage is the only solution. Fighters die bruh.

  • BurnettLiam
    Liam Burnett (@BurnettLiam) reported

    @btsport why do you dislike the @Mets? First time we look good for a while and coverage is awful

  • Paddy_McKeanEFC
    Las Malvinas son Argentinas 🇦🇷 (@Paddy_McKeanEFC) reported

    @bt_uk Hi Aled, I've managed to resolve the issue myself thank you! I was just disappointed that one of your colleagues hung up on me as soon as I got through to them on Friday night.

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported

    @bt_uk having trouble with My BT app on Samsumg Note 8. I have uninstalled and reinstalled but keep getting same message 'problem with App, need to restart '. When I enter my details again, same issue. I have no problem on my old iPad, it works fine.

  • MattyBx9427
    MattyB (@MattyBx9427) reported

    @bt_uk @EE I’ve Sorted That Issue Quick Question Does The BT Sport App Stream 4K HDR With A Compatible Device