BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent BT (British Telecom) outage reports came from the following cities: Runcorn, Liverpool, Neston, Wallasey, Skelmersdale, Prenton, Widnes, Birkenhead, Upton, St Helens and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Neston |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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William Piercy
(@william_piercy) reported
from
Hoylake, England
@bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wright
(@paulasawright) reported
@bt_uk It’s quite insulting to be told the overpayment is to help me with any financial issues I may have by your online chat team and also to be told this credit amount would have just continued to build up, this is surely not an acceptable way to operate
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Wervings Syrup
(@WervingsSyrup) reported
@bt_uk I dunno, never tried. Just didn't seem very much of a range to me. I remember a bt advert with a guy in the garden to get away from the family. 12m away isnt much
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Tracey
(@tpea101) reported
@BTCare still have no broadband service since upgrading to fibre optic broadband on 14/5/21 . You customer service is appalling and I've had no update from the offline team who you can't speak to on the phone. Thank you for the £69.99 bill you are wanting paid though😠
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HellHound
(@He11hound1988) reported
@bt_uk oh i dont know others dont put u down to half a mb download and no incoming or out going calls then tell oh its the wire in your house to which i switched to sky who changed me over with out coming inside and then i had 10mb download and incoming and out going calls back
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Stuff_35
(@35Stuff) reported
@bt_uk Your wifi is broken. My devices show that they are online but they aren’t and the WiFi flips between working and showing that it’s connected but not being connected to the internet
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Talib Dean Harnetty
(@TDHarnetty) reported
@bt_uk Anyone else might be employing engineers actually willing to do their jobs and not take almost two years and multiple visits before one of them finally bothers to check the exchange and find the loose cable, despite being told about the high resistance fault by Customer Care Team
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Brave
(@defiaye) reported
@LowerFaster @bt_uk Their response on the DMs is that it ‘might’ get fixed next week. They won’t send me a dongle because I’m not paying them enough money (despite paying for a service that hasn’t worked this year)- they just don’t care. There is no motivation for them to help a disabled customer
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☆Andy ☆
(@HANNIGRAMARIES) reported
@bt_uk my internets not working properly??
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Sarah + Jack
(@bramble444) reported
@bt_uk No just in the 5% of homes where your service doesn’t reach
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Paul Wright
(@paulasawright) reported
@bt_uk You need to get your scripts changed for your chat people - ‘ the overpayment will help you sustain any financial issues you may have in the future’ what exactly is this implying ?