1. Home
  2. Companies
  3. BT (British Telecom)
  4. Birkenhead, England
BT (British Telecom)

BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Birkenhead come from postal codes CH42 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Birkenhead, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Skelmersdale, Wallasey, St Helens, Widnes, Frodsham, and Runcorn.

CityProblem TypeReport Time
Birkenhead Phone 4 days ago
Liverpool Internet 5 days ago
Liverpool Total Blackout 13 days ago
Liverpool Internet 15 days ago
Liverpool Internet 15 days ago
Skelmersdale E-mail 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • ChristinaaaLFC
    Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Ed_Manning
    Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • DWR_N7PNE
    SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • AljButterworth
    Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • Conlin86
    Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • william_piercy
    William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • scouser_burnzy
    burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • FinNoggin
    Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • DWR_N7PNE
    SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • AnfieldMan1996
    Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • awesome_walls
    Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • Bumpydogo
    Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • hamlett_phil
    Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • andrewmoss76
    andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • sherrif_breckRd
    Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • scousenatalie
    scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • mb1984
    matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kirstyhannam
    Kirsty (@kirstyhannam) reported

    @PippaCrerar @bt_uk Even assuming that were true, an intermittent broadband service would be better than none at all. Odd choice by government in an emergency.

  • AbiAbnormal
    AbiAbnormal (@AbiAbnormal) reported

    @bt_uk I'm sorry this government and @GavinWilliamson were so awful at delivering Internet vouchers to disadvantage children. If you still have the vouchers I'm sure many children would appreciate it and I'm sure @MarcusRashford would be able to assist with this.

  • jamiecaines2
    jamie caines (@jamiecaines2) reported

    @bt_uk my hub has randomly gone orange does this mean there’s a problem in my area or does it do it for maintenance sometimes?

  • TheBluesTalk1
    The Blues Talk (@TheBluesTalk1) reported

    @bt_uk Fix your wifi

  • pickerpark
    Pickerpark (@pickerpark) reported

    @bt_uk why is my WiFi running like a 1 legged dog with a broken ankle? Its at 4mbps? What is going on?

  • Jasonni51985328
    Jason nicholls (@Jasonni51985328) reported

    @GardnerWoods @MarkColes01 @bt_uk Consistently bad, you’re being too polite.

  • RyanKB_93
    Ry 👼🏼🌻🧡 (@RyanKB_93) reported

    @bt_uk we moved from Sky Broadband because we would have the same issues as we’re having now, we moved to you because initially you reassured us we wouldn’t have the same problems we were having at sky but it’s not been very much of an improvement if I’m brutally honest.

  • morgan_davies04
    morgan davies (@morgan_davies04) reported

    @bt_uk What can you do about someone breaking lockdown down rules

  • pesto_rigaud
    Rigaud Pesto (@pesto_rigaud) reported

    @heathgarden @bt_uk Also having issues in Rhos, pisstake

  • mikedimmick
    Mike Dimmick (@mikedimmick) reported

    @PippaCrerar @bt_uk To be clear: BT does not provide this service; BT's *customers* provide this service - mostly unknowingly, I suspect. I for one wouldn't share my connection with anyone who walks past. If BT really wanted to help, they would have offered discounted dedicated connections.