BT (British Telecom)

BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Birkenhead come from postal codes CH42.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/22/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Seaforth, Skelmersdale, Birkenhead, Runcorn, Bromborough, Upton and Neston.

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City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomSeaforth Wi-fi
United KingdomSeaforth Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nanodise Nanodise 🔱 (@Nanodise) reported

    @bt_uk Not much point, have gone through 'diagnostics' multiple times, each time saying there is no issue. I will just change provider when I can. Thanks though.

  • butty2511 Butty (@butty2511) reported

    Tell me @bt_uk if my router doesn’t provide a service to all of my house does that mean the equipment is faulty or is it that your equipment not up to the job? Further that when I’m through to your ‘help’ service whether it’s appropriate to be cut off ?

  • rsopher r (@rsopher) reported

    @bt_uk sw1x 8bd london internet down in several homes. Please fix.

  • SalsRobbo Sally Robinson (@SalsRobbo) reported

    @bt_uk Is the MyBT app down at the moment? I've installed it on 2 different devices and after entering login details it's coming up with an error saying to retry

  • CBesty1990 Chris Best (@CBesty1990) reported

    @bt_uk Hi Janet, We have had no active line, and the engineers have twice gone and activated the wrong address, despite all of the equipment being delivered to the correct address. It’s costing my business money and no-one is able to help, can you?

  • JanetV_Hooper Janet Hooper (@JanetV_Hooper) reported

    @bt_uk Thx for asking, Jordan. Finally got the line back 13th January (3 weeks after it went down on Xmas Eve), but with a temporary number - the old number can't be ported back until 25th January, apparently... OMG!

  • jyotichohan77 Jyoti Chohan (@jyotichohan77) reported

    @bt_uk I have been trying to email you back after a complaint since 5/1/22. I was told by the complaint handler to contact her in regards to renewal of my contract and I have had no response. I now have been on the phone trying to get hold of BT for the last 20 mins, just unacceptable

  • CottageHotel2 The Cottage Hotel (@CottageHotel2) reported

    @btbusinesscare Then they attached a bogus number to our account which meant when We had an emergency whilst I was off-site they refused to speak to me about the account. So they undertook to resolve that issue which took three months

  • maggieday66 Maggie Day 💙 (@maggieday66) reported

    @bt_uk Thank you Dom, the problem has hopefully now been sorted as I received a call back the following day.

  • SkeltonTony Tony skelton (@SkeltonTony) reported

    @bt_uk Don’t think you have the point . There are a lot of BT customers that have same problem in Torpoint area . The broadband keeps dropping out & is impossible to use BtTv . There was no issues until an outage occurred in area Wednesday . It would appear fault has not been fixed.