BT (British Telecom)

BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 02/12/2026 21:25

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Prenton, Seaforth, Skelmersdale, Birkenhead, Runcorn, Bromborough and Upton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomPrenton Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheQuietLAD Luke D (@TheQuietLAD) reported

    It's a bloody good job I don't need my home Internet for my livelihood, but I can only imagine how many people @bt_uk screw out of income and work because they can't deliver the service people pay them for.

  • ianmccormack ian mccormack (@ianmccormack) reported

    @bt_uk BT disconnect an elderly vulnerable couples land line and mobile for the sake of profit. Inept & untained staff unwilling to fix the issue and telling lies. TBC

  • lloydy1189 Lloydy (@lloydy1189) reported

    @bt_uk just lost internet connection to all devices. Router restarted but same thing. Sky box says unable to connect. iPhone just spinning. What issues are going on currently?

  • Steady2192 SteadyJDS (@Steady2192) reported

    @lawrielee @bt_uk @OpenreachHelp Worst provider (alongside Sky) for broadband

  • Peterha52150574 Peter hartley (@Peterha52150574) reported

    @bt_uk currently on hold for 15 minutes to chase landline complaint on my mobile. Fault reported over a week ago. Not the company it was. Back to talk talk I think

  • PhdTownTrail Peterhead Town Trail (@PhdTownTrail) reported

    @btbusinesscare, @BTBDirect, @BTSopenreach A whingey thread from a frustrated consumer. On Monday, it was windy and the phone lines serving my house and some neighbours snapped off at the telegraph pole and landed in next door's garden. I phoned my service provider to report it.

  • TheQuietLAD Luke D (@TheQuietLAD) reported

    Because why would they? @bt_uk have me on a contract so it doesn't really matter to them of they deliver the service at this point.

  • DanTheMan__98 Dan (@DanTheMan__98) reported

    @bt_uk The frustration is we are paying for a service that we're not currently receiving and won't be receiving for another week minimum and that's if the engineer actually fixes the problem, it's very poor.

  • SLT_Carla Carla Bartlett (@SLT_Carla) reported

    @bt_uk It would be much appreciated if customer care called you back when they said they would. We have had ongoing issues since joining BT in March, multiple engineer visits and still not resolved - it is unusable - very disappointed with whole experience.

  • QuantumMechanii 🆀🆄🅰🅽🆃🆄🅼 🅼🅴🅲🅷🅰🅽🅸🅲 (@QuantumMechanii) reported

    @bt_uk received text offer of free personalised upgrade but not showing when I login?