BT (British Telecom)

BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 12/14/2025 05:50

December 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Wallasey, Skelmersdale, Prenton, Widnes, Birkenhead, Upton, St Helens and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomNeston Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @CommonsCMS This double standard by @bt_uk Group exCEO to mislead me& lose 2 viable businesses to the man who continued to clone me after he left BT This must rate in financial terms without one claim form filled in forthe worst service ever in Neston Question willan interim payment be paid

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

  • GaryWarren99 Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • gold123win reg morris (@gold123win) reported from Neston, England

    @sw1a0aa @rcolvile @CapX @EamonnIves @CPSThinkTank @cpsuk @musser_benson @WB_UK @truthsearch1957 @LBC @handyman_neil None of these people who made a judgement on me in local lodge know what it is like to have National Campaign of adverts sit down & await your new clients only to receive silence no leads not for a week or a month but years on 2 separate businesses @bt_uk

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • Bigsmig1 Allan Smith (@Bigsmig1) reported from Maghull, England

    @Foulkes3y @btsport gonna have to buy BT sport to watch the CL final, the free stream is #shit

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just what didthe @bt_uk Group ex CEO Mr Gavin Patterson & Ex Director Mr Gareth Tipton who was seconded by CEO tolook intomy case know Did U ever enquire towhat level of service I should expect on 2 business lines I certainly notice avery poor #Twitter account U all knew alright

  • grieve51166 Helen Grieve (@grieve51166) reported from Formby, England

    @ryangoIdy8 @YeeSpurs @btsport @bbc5live Turned on my radio coming home from work at half-time. Heard the first two Spurs goals. In the house, @btsport not working. Went back to the radio. I shall be having words...

  • gold123win reg morris (@gold123win) reported from Neston, England

    @WeeksKimD @WB_UK Both of U at the top of @bt_uk Group knew that U had dismissed the exBT man responsible for allmy losses Yet you continued both of U to not pass this relevant information on You at BT never prosecuted him reason U didn’t want to pay me a penny compensation for a 6-7 figure loss

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • Welsh_Ellis Dawn Christine (@Welsh_Ellis) reported from Birkenhead, England

    The commentary @btsport is dreadful. Macmanaman is truly awful!

  • gold123win reg morris (@gold123win) reported from Neston, England

    At no time did #BTGroup @bt_uk @OpenreachHelp & @cheshirepolice & Ellesmere Port Police @Ofcom & Ombudsman help or assist to get a conviction on this guilty man at BT who was dismissed not prosecuted over a 10 year period of misery &suffering @Rhorud09 @NestonNews @drjonesaa #GMB

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • 1sthappysodme Happy😊 (@1sthappysodme) reported

    @BTCare can you please have a word with your text department just had a text reminding me to send the broken TV box back it's been sent back and post office said it was delivered on Saturday 👍I have recipient and screen shot of post office confirming delivery to you thank you

  • flick_shag Sarah Hosken (@flick_shag) reported

    @bt_uk my 89 year old mother in law has been without a phone for nearly 6 weeks now. She doesn’t have a mobile and she has serious health problems. She has contacted you numerous times via a friends phone but to no avail. I think this is unacceptable treatment of one living alone

  • Adventuresupno1 Adventures_up_north (@Adventuresupno1) reported

    @bt_uk Your order tracking service is down. It's returning a "Service Unavailable" error. I need this fixed ASAP as you've sent my broadband about 2 weeks too early.

  • hammadchandio Hammad Chandio (@hammadchandio) reported

    @bt_uk Aaron, I’ve been told order was failed and needed to be replaced and they are waiting for @WeAreOpenreach to sort this out before they can fix my order.

  • deanmarshall10 Dean (@deanmarshall10) reported

    @sixhourssouth Likewise , not bothered about watching them for the first time in my 28 years of supporting them. Cancelled @btsport and going to cancel @SkySports also due to the so called top 6 corruption. The league is anti competitive, and we can compete ! What’s the point !

  • energyUK Simon Gibbs (@energyUK) reported

    @bt_uk Hi - this doesn’t seem to have settled yet. Upload seems about right (110mbps) but download fluctuates between 220-440mbps. These are great speeds - but not what I’m paying for. I can’t use the My Bt app to do a speed test as it errors every time. Any suggestions would be great!

  • CodeBaseTech CodeBase (@CodeBaseTech) reported

    @bt_uk Hey BT, are you having any known issues in EH16? You seem to be having a real struggle this last week with wifi cutting out a couple times a day.

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Assume that will be engineer number 8 will attend and fail to fix it

  • Bexalices Rebecca Smith (@Bexalices) reported

    @bt_uk are there service outages in RG7? No internet in Riseley or swallowfield since around 7.30am powercut this morning.