BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Birkenhead come from postal codes CH42.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent BT (British Telecom) outage reports came from the following cities: Skelmersdale, Birkenhead, Liverpool, Runcorn, Bromborough, Upton, Neston and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Internet | |
| Birkenhead |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
(@drowen44) reported
from
Seaforth, England
Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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Thom Rawlinson
(@ThomRawlinson) reported
from
Kirkby, England
Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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TheBigRedFella
(@CarlV_B) reported
from
Seaforth, England
@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Matthew Burrow
(@matt_burrow) reported
from
Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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W
(@tweetJumpy) reported
from
Birkenhead, England
@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
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alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.
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Niccy Rich 🏴🇰🇳
(@NiccyRich) reported
from
Liverpool, England
@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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eleanor mullins 🌈
(@ElzsMullins) reported
@bt_uk your a bloody joke your billing us twice a month at nearly 200 pounds plus your wifi is **** the worst customer service
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Chiltern Law - Solicitors
(@chilternlaw2013) reported
@bt_uk on the off chance that anyone cares about customer care and service can someone half sensible contact me today and deal with my multiple complaints? Nathan J Broad of EE seems to have disappeared and never replies to my emails.
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Robster
(@Robster33818854) reported
@bt_uk Current BT customer. Currently the shittest internet service on the market. Goes down more times than Monica Lewinsky!
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Dee
(@sheetro) reported
@bt_uk Hello! Wondering if you could help. I think you've sent the envelope to return the BT box back to you to our now old address! We took the equipment with us knowing we'd return it, but we won't get the return envelope. Could you send it to the new address please? Thanks!
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Luke 🏴
(@LukeWilliams22) reported
Any chance your of your network not going down every ten minutes @bt_uk?
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Robster
(@Robster33818854) reported
@bt_uk Good old BT - lets end a complaint by saying 'we've tried to help' - 'text our ****** helpline again' 😡 well handled.
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Donna Beamish
(@DonnaBeamish) reported
@bt_uk - managed to cancel my order over 3 weeks but you have just sent me text about upgrading my broadband. Please would you double check that I’m not a customer and remove me from your communications list
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Robster
(@Robster33818854) reported
@bt_uk Oh and when Openreach engineers and BT ever get joined up, the paying customers might get to know wtf is happening...
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Andrew D
(@AndyD_1874) reported
@bt_uk my home internet is down and the text message from BT said it aims to be fixed by midnight on Monday which isn't very good...🤔 (has been down since Tuesday night) If you could help, I would appreciate it.
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Harsh Singh
(@harshksin) reported
@SkyHelpTeam Hey team, any updates? This is the fifth day and no engineer/customer service team has contacted me yet. I am now very keen to switch to @bt_uk