BT (British Telecom)

BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Birkenhead come from postal codes CH42.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/26/2026 15:05

January 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Seaforth, Skelmersdale, Birkenhead, Runcorn, Bromborough, Upton and Neston.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • MJADodd Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • G_Landry17 Gary Landry (@G_Landry17) reported from Formby, England

    @btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful

  • RealBobbyRooney Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported from Maghull, England

    No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • 67Snowy Paul Snowdon (@67Snowy) reported from Maghull, England

    @AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…

  • MattLintill Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • mister__roy Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

  • bdpscouse Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England

    @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • DebMacc deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • Dezzy_Dezzy_80 Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    on a call to @bt_uk for nearly half an hour, only to be passed from pillar to post because I am insisting on speaking to a manager. I want to know why my landline issues are ongoing and why umpteen engineer visits have not resolved the issue.

  • JanRadovic Jan Radović 💙 (@JanRadovic) reported

    @bt_uk Yes, he did, although nobody thought to advise me what time. Regardless, he finally mended it, which is great, although it would have been even greater if this had been done by the first engineer, and not the sixth! I am expecting compensation commensurate with the problems.

  • Liquidlizard Dave Ashby (@Liquidlizard) reported

    @bt_uk I called out a BT engineer to fix the slow internet speeds I have in my area, and they said I 'just have to wait for BT to decide to install fibre in my area', even tho i've been here 4yrs+ and all other streets have fibre around here. Literally 3 telephone poles missed

  • ChaosMMA_ Chaotic Dayman ☀️ (@ChaosMMA_) reported

    @bt_uk @schilvers1981 So you now basically are saying any card with title fights will be ppv? What a load of crap. I won’t be paying no ppv. Everyone will stream this and any future ppv cards you try to rob the current customers with

  • zzxmp brandon (@zzxmp) reported

    @EhSeMatthew @bt_uk Mate shut ******** up what are you even saying

  • Janeoriel Jane Oriel (@Janeoriel) reported

    @bt_uk Hello, I have 1 bar on the EE backup, internet phones don't work and full internet has been sluggish to off for more than a week now, most certainly slower than our guaranteed speed. It's effecting how I run my business. Can you help please?

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    .@bt_uk , 72 hours minimum before an engineer will attend to fix a faulty line and internet. Reported 17th October. (We aim to fix this by the end of Thursday 20th October.)

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    @BTCare - sigh. This is not attractive for a new/returning customer. I have other options..... Call waiting hell enduring....

  • YouCanDoItPutY1 YouCanDoItPutYourBackIntoIt (@YouCanDoItPutY1) reported

    @bt_uk I just had a salesman knock at my door saying he worked for BT. He had a lanyard wit BT, EE and Money Expert on it. He said there had been reports in the area of bad internet speeds. I am with BT broadband. Why on earth would you send sales people out to slate your service?

  • mattpetriello Matt (@mattpetriello) reported

    @bt_uk They're no help. It'll be a full month, minimum, before service can get installed. That upsets me, plus the cancelations with no notice and no reason make it worse.