BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Prenton, Seaforth, Skelmersdale, Birkenhead and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Thom Rawlinson
(@ThomRawlinson) reported
from
Kirkby, England
Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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W
(@tweetJumpy) reported
from
Birkenhead, England
@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
(@drowen44) reported
from
Seaforth, England
Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService
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TheBigRedFella
(@CarlV_B) reported
from
Seaforth, England
@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
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Matthew Burrow
(@matt_burrow) reported
from
Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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One of the #greatunwashed
(@HelenMaryPike) reported
Could you possibly not mither and maunder on and actually provide the service we pay for, please @bt_uk ? Sending a Tweet has just taken ten minutes.
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Zorse
(@AMagicalZorse) reported
@bt_uk hi is there anything that can be done about poor wifi connection within my home? It seems that any devices in my lounge struggle to get a decent connection to the point it’s basically unusable
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Aran Lewis
(@aranmlewis) reported
Trying to work out why @bt_uk’s service is so utterly diabolical, when 20 yrs ago they were world leaders, the answer seems to be AI. They've tried to automate customer service to the most extreme extent, so procedures are insanely rigid and idiot bots have replaced most humans.
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Grumpy Bollox
(@GrumpyBolloxUK) reported
@bt_uk I did speak to them yes. They said my two accounts were linked and I could not have two b/band connections. Stupidly if I cancelled one and then ordered as a new customer they would allow me two b/band lines but I’d have to give up my original number. The end result is the same
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Nick Church 💙
(@_Churchie) reported
Stunningly bad customer service from @bt_uk Repeatedly charging my Dad for my dead mothers mobile phone (4th time now), not reimbursing him for crap Broadband service and unwanted Engineer visits (again repeatedly charged). Never ends. #BT #SHOCKINGCUSTOMERCARE
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Aran Lewis
(@aranmlewis) reported
@bt_uk Of course privatisation was the start of the decline, but if it had been done completely, i.e. all BT’s monopolies fully opened to competitors, their preposterously bad service would have ensured bankruptcy years ago, and transfer of their assets to more competent management.
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Diane Ruth W
(@DIANERW) reported
Really, how bad can @bt_uk @BTCare get? Just spent from 19:23 to 19:44 on a supposed live chat trying to sort out Netflix and got precisely nowhere. Was it a bot? COME ON 😡🤬
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James Kemp
(@kemp_james) reported
A plea to all sports journalists, stop calling them ‘The big six’ can’t you see you’re part of the problem. They lIke the other 14 have the opportunity to win the league. @BBCSport @SkySports @btsport
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Caroline Jackson
(@misscthomson) reported
@bt_uk Thanks for reply. I have managed to sort it now hopefully, has been going on from Jan, really horrific customer service, I have raised a complaint. Appreciate your tweet
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Aran Lewis
(@aranmlewis) reported
@bt_uk A secondary issue is outsourcing of engineering work. BT engineers were excellent and had a direct incentive to help BT’s customers. Outsourced engineers vary more in quality and their main goal is obtaining maximum contracts and therefore £££ from BT, not helping BT’s customers.