BT (British Telecom)

BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 02/26/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Frodsham, St Helens, Liverpool, Runcorn, Prenton, Seaforth, Skelmersdale and Birkenhead.

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City Problem Type Report Time
United KingdomFrodsham Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • MattLintill Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • mister__roy Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

  • RealBobbyRooney Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported from Maghull, England

    No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • DebMacc deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • bdpscouse Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England

    @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

  • MJADodd Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • 67Snowy Paul Snowdon (@67Snowy) reported from Maghull, England

    @AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • G_Landry17 Gary Landry (@G_Landry17) reported from Formby, England

    @btsport Your after match commentary is so poor ! Dreadful and dull get @jjenas8 off your team he is dreadful

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • Dezzy_Dezzy_80 Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Carver1356 Mark Summers (@Carver1356) reported

    @bt_uk Two weeks ago it wasn’t storm damage .. seems a bit of a coincidence

  • az1974 Az-COYS - 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇵🇸 (@az1974) reported

    @bt_uk How much is it I’m currently a BT customer

  • RabG1988 Robert Gilchrist ⚽️🐿 (@RabG1988) reported

    @bt_uk It’ll not be paid I can tell you that much. I did keep the proof but as this was weeks ago and I hadn’t heard anything I thought all was fine. Terrible way to treat an ex customer. Not a chance I’ll be going back. @skytv at least treat you better.

  • jonimle N (@jonimle) reported

    @bt_uk There is absolutely no internet in my zone 1, central London flat where no power lines have been affected by the storm. This has been since FRIDAY. How long does it take to get internet for our street which already has dreadfully slow speeds?? We need internet to work!

  • robert32500998 rob-in-disguise (@robert32500998) reported

    @bt_uk internet down; zero assistance; zero information = zero service. Apparently you’ve told your employees to stay home, 🤷🏻, the storms have passed ffs.

  • aepjones80 Amanda Jones (@aepjones80) reported

    @bt_uk I need to order another WiFi disc. Going round in circles trying to do so through my app and just been on hold for a ridiculous amount of time and then cut off! Can you help please?

  • DannyFong87x Danny Fong (@DannyFong87x) reported

    @bt_uk Still haven't fix my broadband connection yet its been down since Friday. Can't understand why BT can't get it fix quickly as possible but have to wait for 5 days to get it fix. I demand compensation for the lost of wi fi connection.

  • Probertski Steve Probert (@Probertski) reported

    @bt_uk NOT impressed with BT Internet, I cancelled my BT Internet account today as they decided to suddenly raise my monthly cost to £75 a month ! They said the service will stop in 30 days. Less then 4 hours later my service was cut off! Now we have no internet whatsoever ever

  • RickTrailRunner Rick Smith (@RickTrailRunner) reported

    @bt_uk I contacted the helpline and they said that it's a local issue that Openreach are going to get fixed by Wednesday.

  • EvoR6S Lactose intolerant goth (@EvoR6S) reported

    Can @bt_uk hurry up and fix the broadband in my area? Cause my data isn’t working great and I heavily rely on the internet to get my work done…it’s been 18 hours now 🙃