BT (British Telecom)

BT (British Telecom) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 12/26/2025 05:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Bromborough, Liverpool, Upton, Runcorn, Neston, Wallasey, Skelmersdale, Prenton and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromborough Phone
United KingdomLiverpool Internet
United KingdomUpton Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • tweetJumpy W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • bencartwright69 alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • TLWoolley Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • CarlV_B TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • TLWoolley Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

  • ChickiD Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • drowen44 Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • E_T_B10 Emily Tennant-Bell (@E_T_B10) reported

    @bt_uk why is your baby monitor smart controls app so rubbish? Takes forever to load and regularly crashes! relying on it because my parent unit has broken - all in all very disappointing!

  • barleydean John Sime 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@barleydean) reported

    @bt_uk hi I’ve had issues with Bt internet email since Saturday called Sunday told there was an issue impacting multiple customers then it seemed to be okay again now it’s not updating my inbox continuously asking for password is there an ongoing issue?

  • JordanHarris_ Jordan Harris (@JordanHarris_) reported

    @btsport @bt_uk I’ve been charged £20 for a BT Sport Box Office event I haven’t ordered. Any help much appreciated.

  • Willy_Mitch William Mitchell (@Willy_Mitch) reported

    @bt_uk moved into my new flat after assurances my internet would be activated on existing line yesterday. It wasn’t. Now unable to work and can’t get through customer service - it’s not good enough!! Sort it out.

  • CountrynetS CountryNet Software (@CountrynetS) reported

    @btbusinesscare Hi @btbusinesscare, We're trying to contact you regarding some issues caused for our customers by your protocols incorrectly identifying notifications as spam. Could you please message us as soon as possible?

  • phwandjes Jane Williams (@phwandjes) reported

    Getting fed up with Internet dropping and slow speeds. Plus induction current crashing the signal @bt_uk @BTGroup #btinternet Any suggestions...

  • murt_c Curmudgeonly Cotters 🐝 (@murt_c) reported

    I'd forgotten how @btsport @btsportcricket ruin the cricket with adverts in-between every over, simply ramming ads out and ruining the analysis and flow of the game. Pay for sports, get bombarded with ads. It's poor.

  • milkman36988574 I’M-POSSESSED! (@milkman36988574) reported

    Don’t know why @btsport don’t show a live National League game on Monday night. There’s never a game. Sky Sports show a game for the money people pay, the sky sports subscription get more value for money! Could have the weekend fixtures as select one for Monday night ffs!

  • pricerachel Rachel Ann Price (@pricerachel) reported

    @Roxy2Buck @bt_uk No they do not unfortunately @bt_uk has continued to provide the correct service and have been unable to rectify the problem. Endless amount of hours on the phone trying to solve the problems and not one of their employees were able to help.

  • paddysaurus Paddy (@paddysaurus) reported

    @bt_uk Phone line is dead (no dial tone, phone screen says "check tel line"). Dialling in appears to ring but neither phone recognises there's an incoming call. Internet is working fine. Used your online troubleshooter - stopped at 99% then took me back to the login page. HELP!