BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Warrington, Skelmersdale, Wigan, Newton-le-Willows, and Widnes.

City	Problem Type	Report Time
Liverpool	Internet	3 days ago
Liverpool	Internet	3 days ago
Liverpool	Internet	4 days ago
Liverpool	Internet	4 days ago
Liverpool	Wi-fi	6 days ago
Liverpool	E-mail	12 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  jo m b (@joanreece) reported 3 seconds ago from Liverpool, England

  Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

• 
  Kris Leonard (@Kay_Leno) reported 7 minutes ago from Seaforth, England

  Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

• 
  Jamie Grace (@JamieJew590) reported 9 minutes ago from Lymm, England

  @bt_uk Service is still running just the cables and poles damaged

• 
  Ged McCann (@GMcC74) reported 11 minutes ago from Widnes, England

  @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

• 
  Vicky Denison Pinder (@vickypinder) reported 14 minutes ago from St Helens, England

  @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

• 
  sarah (@sarahsuttonx) reported 19 minutes ago from Newton-le-Willows, England

  Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

• 
  Jim Pearson (@mightyjimpo) reported 22 minutes ago from Up Holland, England

  @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

• 
  Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported 29 minutes ago from Liverpool, England

  @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

• 
  BoundinForward (@BoundinForward) reported 29 minutes ago from Liverpool, England

  @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

• 
  Jesus Pablo (@amijesuspablo) reported 32 minutes ago from Liverpool, England

  @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

• 
  TheBigRedFella (@CarlV_B) reported 35 minutes ago from Seaforth, England

  @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

• 
  Steve Mc (@LeedsViking) reported 37 minutes ago from Warrington, England

  @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

• 
  Gary CPOS (@Garycpos) reported 45 minutes ago from Liverpool, England

  @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 45 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Craig Cooke (@storm_imaging) reported 47 minutes ago from Adlington, England

  @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

• 
  Chloe Pitchford Music (@c_pitchford) reported 49 minutes ago from Liverpool, England

  @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

• 
  Matthew Burrow (@matt_burrow) reported 54 minutes ago from Frodsham, England

  @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

• 
  Gemma Conlin (@Conlin86) reported 54 minutes ago from Up Holland, England

  @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

• 
  Rick Owen (@RickVNasties) reported 57 minutes ago from Liverpool, England

  @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

• 
  Michelle Abraham (@ChelleAbraham) reported 60 minutes ago from Wigan, England

  @bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Fletcher (@Get_Fletch) reported 1 minute ago

  @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

• 
  susie dolphin (@Sudo_1962) reported 2 minutes ago

  After almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Curt 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CurtStephens00) reported 3 minutes ago

  Hi @bt_uk I’m quite worried as there seems to be an outage in Nottingham. Could you check this please?

• 
  bryony (@bryonycdc) reported 5 minutes ago

  @bt_uk hi, an engineer was meant to visit today as my internet has barely been working since it was installed about a week ago and no one has turned up? i’m a new customer and beyond unimpressed, regretting switching to your broadband

• 
  Eaters (@eaters2009) reported 6 minutes ago

  @bt_uk what is your problem. You are a communications company. But I can’t call you in the phone because your “system is busy”!!!

• 
  John O'Connor (@thereal_JOC) reported 8 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  Rachel (@rachelleese84) reported 8 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  Trainstation Fitness (@tsfitness2) reported 9 minutes ago

  We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk

• 
  uılʞuɐɹℲ (@puddles46) reported 11 minutes ago

  @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable

• 
  Mark (@skipjackToo) reported 12 minutes ago

  @bt_uk is your wifi down?