BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 01/11/2026 07:55

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Runcorn, Warrington, Wigan, Southport, Bromborough, Lymm and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool TV
United KingdomWarrington Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Bigsmig1 Allan Smith (@Bigsmig1) reported from Maghull, England

    @Foulkes3y @btsport gonna have to buy BT sport to watch the CL final, the free stream is #shit

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • GaryWarren99 Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

  • kevb9495 Kevin Blackburn (@kevb9495) reported from Tyldesley, England

    "The 5 goals came from 5 shots on target." No shit Sherlock! 😂😂 #ChampionLeague #ManCityTottenham #BTsport

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @talkSPORT The diving and cheating but tbh it’s always happened. Also @btsport coverage and terrible pundits such as Savage.

  • RleEllis ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • Joeliliag John Gould (@Joeliliag) reported from Garston, England

    Steve Mcmanaman commentating and saying Mane could’ve arguably be onside - when he’s a metre off and everyone, including Mane, knew it. The man is a clown of a commentator @btsport you need to review who you employ. Poor

  • Danny_Wafc 🇸🇱Danny🇸🇱 (@Danny_Wafc) reported from Up Holland, England

    Swear Leicester are on tele every week and every time I watch them they're ******* shite and the games are shit. Stop putting their games on tele @SkySports @btsport

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • babymagnum24 matt (@babymagnum24) reported from Liverpool, England

    How ******* stupid do you have to be to not understand the referee saying WAIT FOR THE WHISTLE means wait for the ******* whistle. The quick free kick was gone, there shouldn't be an argument there and goal correctly disallowed. #NEWMCI #Btsport

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

  • Welsh_Ellis Dawn Christine (@Welsh_Ellis) reported from Birkenhead, England

    The commentary @btsport is dreadful. Macmanaman is truly awful!

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • bobblebardsley Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NFlisher Nadia Flisher (@NFlisher) reported

    @bt_uk That is wireless yes but it's constantly this low and dropping out but we have been told for over 2 years there is no issue

  • stevewilley Fat Freddy's Cat (@stevewilley) reported

    @bt_uk And? How the f*ck do you expect an 82yr old to do this himself? What was he supposed to do with the letter? Try and phone your support line asking for help with something he didn't understand? Flag this on the account? Is a birthdate of 1940 not an obvious f*ing flag?

  • JonSenior1 Jonathan Senior (@JonSenior1) reported

    hi @bt_uk - We have been customers for years. My renewal is £20/month MORE expensive than what I can buy from the website as a new customer. The phone operative didn't have the power to do anything about this. Sorry but we don't connect for good...

  • atlanta25 Jim Holland 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦💙😷#FBPE #FBPPR (@atlanta25) reported

    @bt_uk I have DMd again. Long chain. No action. Broken promises.

  • djbshearer david (@djbshearer) reported

    @btsport disgruntled subscriber to both BTsport and a BTBroadband customer. Just bit a new 55 LG TV and I cannot load the app because if a licensing issue you have with them. Also tried screen mirroring which is blocked. So I pay you a subscription and can’t watch in my own home!

  • stevewilley Fat Freddy's Cat (@stevewilley) reported

    @bt_uk do you not have a record on your systems when a customer is old and vulnerable? My 82 year old friend called me in some distress having been sent a new router and a letter saying his phone and broadband would stop working if he didn't replace his old one with the new one.

  • HelenHarries17 Helen Harries (@HelenHarries17) reported

    @bt_uk reported a problem with our landline yesterday morning by text, not heard anything since & when I go online to our account to track the fault, it says no faults on this account...please can you update? Thanks..

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk @bt_uk I am still waiting for an update on my fix. It's been a week of radio silence.

  • HerNamesLolly chantelle (@HerNamesLolly) reported

    @bt_uk No I didn’t. Still not working

  • TC38534491 TC (@TC38534491) reported

    @Jama10Awil @ETHthisistheway @btsport I'm not the one who's STILL missing the point - what does any of that have to do with football? You're making excuses for something terrible by saying "other terrible things happen too". Think harder. And stop making assumptions.