BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Newton-le-Willows, Wigan, Liverpool, Skelmersdale, and Leigh.

City	Problem Type	Report Time
Newton-le-Willows	E-mail	3 days ago
Wigan	Wi-fi	4 days ago
Liverpool	Total Blackout	5 days ago
Liverpool	Internet	15 days ago
Wigan	Internet	22 days ago
Liverpool	Total Blackout	26 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 2 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  BeerGuzzler (@BeerGuzzler1878) reported 5 minutes ago from Liverpool, England

  @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

• 
  Bernard Platt (@plattyphoto) reported 10 minutes ago from St Helens, England

  @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

• 
  Jesus Pablo (@amijesuspablo) reported 13 minutes ago from Liverpool, England

  @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

• 
  Gary Kilroy (@Gary_Kilroy) reported 16 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Pete Shaw (@Fireypop) reported 18 minutes ago from Garston, England

  @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

• 
  Matthew Burrow (@matt_burrow) reported 19 minutes ago from Frodsham, England

  @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

• 
  Kris Leonard (@Kay_Leno) reported 20 minutes ago from Seaforth, England

  Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

• 
  Jamie Dixon (@redwitterer) reported 21 minutes ago from Birkenhead, England

  @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

• 
  Andi Jarvis (@andijarvis) reported 21 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  Marko (@SopranoCrew) reported 23 minutes ago from Atherton, England

  Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

• 
  Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported 30 minutes ago from Liverpool, England

  @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

• 
  This is me 🧶 (@Margymoo) reported 33 minutes ago from Birkenhead, England

  @bt_uk My girl has had the text but still not working ?

• 
  Bob Foy (@RobFoy9) reported 35 minutes ago from Liverpool, England

  Genuinely poor @btsport

• 
  Danny Bublé (@DannyBuble) reported 39 minutes ago from Wrightington, England

  @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

• 
  Cheyvonne Bower (@femaledec) reported 40 minutes ago from Croft, England

  My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

• 
  Andy Leggott (@andyleg66) reported 48 minutes ago from Lymm, England

  Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

• 
  K e r r i (@KerryM811) reported 50 minutes ago from Horwich, England

  @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

• 
  Lee 🖤💛 (@Crosby71) reported 52 minutes ago from Liverpool, England

  I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

• 
  Steve Mc (@LeedsViking) reported 56 minutes ago from Warrington, England

  Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith Stewart (@lovemymemo) reported 10 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!

• 
  Meinir H Thomas 🦅🖤 (@MeinirT) reported 10 minutes ago

  @bt_uk Issues again today with accessing #bt email!! When will this be sorted please?

• 
  Titch (@XxTitch92xX) reported 13 minutes ago

  @BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.

• 
  Vince (@vinc3h4ll) reported 13 minutes ago

  @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years

• 
  Si (@SimonHealey73) reported 13 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Alan Swanson (@Haggisguy) reported 14 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 17 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  Witold Chojnowski (@Boytjie8) reported 17 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone

• 
  Si (@SimonHealey73) reported 24 minutes ago

  @bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?

• 
  Dr Pauline Nelson (@DrP_Manc) reported 26 minutes ago

  @bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎