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BT (British Telecom)

BT (British Telecom) outages and service status in St Helens, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 11, 11:44 AM GMT+1.
  • 85% Internet (85%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Warrington, and Skelmersdale.

CityProblem TypeReport Time
Liverpool Internet 6 days ago
Liverpool E-mail 7 days ago
Liverpool Internet 8 days ago
Liverpool Internet 11 days ago
Liverpool Internet 12 days ago
Liverpool Internet 15 days ago

Nearby cities with recent reports

Liverpool

1 recent signals

6 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Bumpydogo
    Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • TonyHT
    Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk Iโ€™m pretty sure this gives us the right to cancel

  • NiccyRich
    Niccy Rich ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฐ๐Ÿ‡ณ (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • c_pitchford
    Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isnโ€™t ideal. And honestly if you are working on it we wouldnโ€™t know as youโ€™re keeping us waiting for a call until next Monday - you arenโ€™t even providing a solution, just a call in another week ๐Ÿ‘Ž๐Ÿป

  • plattyphoto
    Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I canโ€™t get it back on

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the โ€˜offโ€™ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help ๐Ÿคž๐Ÿป

  • drowen44
    Owen H ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but sheโ€™s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - Iโ€™ve done a speed test thatโ€™s coming back at 32, but I canโ€™t connect on my devices, also whilst watching Netflix/Prime itโ€™s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • mister__roy
    Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

  • Smithy523
    Paul Smith ๐Ÿฆ (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but itโ€™s my so who complains about his game freezing in his bedroom

  • joanreece
    jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! ยฃ25 down the drain ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • moshirisboys
    F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • StetheH
    Ste the H โšฝ๏ธ๐ŸฅŠ (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • sarahsuttonx
    sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • Gibbo28
    Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isnโ€™t he.

  • Dezzy_Dezzy_80
    Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that ๐Ÿค” #ChampionsLeague #btsport #weirdo

  • melonforecstasy
    John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • SharonFisher6
    Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • adarkelimited
    Adam Darke (@adarkelimited) reported

    @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

  • TashTheBlade
    Tashtheblade (@TashTheBlade) reported

    @bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor

  • AliIndge
    Alison indge (@AliIndge) reported

    Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and itโ€™s saying wrong pw too - give me strength ๐Ÿคฌ

  • Milly1Molly
    Jane (@Milly1Molly) reported

    @weatherbraine @bt_uk @Ofcom We went away from BT due to their service. Who in their right mind uses Evri?

  • bryonycdc
    bryony (@bryonycdc) reported

    @bt_uk youโ€™re a ******* JOKE i cant take this anymore. i havenโ€™t had solid service for over a month since joining BT, and today i canโ€™t even talk to a real person cos you say someone will be in touch and hang up? i want to get out of this contract, get me off now

  • adarkelimited
    Adam Darke (@adarkelimited) reported

    @bt_uk youโ€™ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.

  • e4290936
    jack250213 (@e4290936) reported

    @bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here

  • rhondawainman
    Rhonda ๐Ÿ’™ ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€โšง๏ธ (@rhondawainman) reported

    @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk That doesnโ€™t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?