BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Liverpool, Wigan, Seaforth, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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BarryFergEFC
(@BazzaTomFerg) reported
from
Seaforth, England
Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Kris Leonard
(@Kay_Leno) reported
from
Seaforth, England
Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Hibbs
(@hibbsy) reported
@bt_uk Shambles of a process. Initially contacted BT to cancel my services, then went ahead & booked new supplier only to be told BT had put a ‘lock’ on the account and I needed to stop the cancellation & should of just let the new supplier do this. Now I’m paying twice for 3 weeks!
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Jill Hayward
(@frdragonspouse) reported
@stillawake @bt_uk Yes. Some companies really do respond but with others it's purely damage limitation.
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Simon Walkden
(@mazymixer) reported
@DavidLavelle19 @bt_uk I have Sky TV & broadband in my house, but the BT account is in the house my ex lives in. I wouldn't go back to BT as their TV service and broadband are substandard.
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Alasdair Kirby 🏋️🥋🤼🖥️🎞️
(@Alasdairpkirby) reported
Last weekend, I decided to upgrade my broadband and TV package with @bt_uk I could have looked elsewhere as I'm in Virgin fibre area, but as we may be moving I decided to hold off for a while. Plus I had been happy with service. What could go wrong /1
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Simon Walkden
(@mazymixer) reported
I don't like to call out companies on here, but @bt_uk has made me absolutely livid this weekend. 7 hours I have wasted trying to get a resolution to a problem they made. I've been told lies; promised tasks haven't been done and calls to confirm action taken haven't been made...
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Simon Walkden
(@mazymixer) reported
@bt_uk another day, another nightmare with your company. I've just received a scheduled call from your complaints team, but it cut off before I could answer as my signal dropped out & they haven't even bothered to try me again. This is after 5 hours on message/calls yesterday!
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Denisse Cathy Denise Gomez💗❄️🦋🐬
(@DenisseSister) reported
@WWEUK @btsport Help
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Simon Walkden
(@mazymixer) reported
@bt_uk still no call, which I was promised between 12 & 2pm. I am now on hold AGAIN trying to chase up why you can't keep your promises. The lack of respect you show to your customers when you have made an error with their service is completely unacceptable.
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Simon Walkden
(@mazymixer) reported
...there are too many big companies like @bt_uk who don't actually live the values they state. If customer satisfaction was so important, someone would have taken ownership of this as they promised me after a 2 hour call yesterday. I'm absolutely furious about this!
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BT Business Care
(@btbusinesscare) reported
@l_60db Sorry about the issues, If this is related to a business account could you please send to @btbusinesscare so we can discuss. If you could provide your name, business name, address and telephone number thanks