BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Skelmersdale, Liverpool, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Southport, Birkenhead, Frodsham and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
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| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
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| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Marko
(@SopranoCrew) reported
from
Atherton, England
Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Jim Pearson
(@mightyjimpo) reported
from
Up Holland, England
@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Angus Quinn
(@Angus_Quinn17) reported
@bt_uk hi! I’m looking at moving and want to take a new BT service with me? If I move home with BT how quickly will my current service be turned off? Don’t want to be without Wifi while moving!
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Miguel González 🇬🇧🇪🇦
(@Miguel_UK_SPA) reported
Hi @bt_uk On your website, you have a 900mb broadband offer for £40.99 per month with a 24-month contract. Is this a fixed price for those 24 months, or can the price go up during my contract? If it does, could I cancel my contract without penalty? Thank you.
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Seb Parkinson
(@sebparkinson) reported
@bt_uk I just don't understand how my phone, on the same network, is showing 55mbps down, but my laptop is failing to register a download speed. And when it does, it's circa 2mbps?
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Tom Holland
(@Tomahol1) reported
62 days long, my @bt_uk internet outage. In that time, I could've downloaded 42.9TB of data over the 64Mb/s bandwidth I'm still paying for. 7 missed resolution dates. Paid £61.09 in bills, owed £504.00 compensation. @WeAreOpenreach ongoing SSKMD MSO for 116 days. #stilloffline
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Sarah Denton
(@LittleNaylor) reported
@bt_uk Tried that. Exactly the same issue. Tried turning my phone off and back on too.
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sarah lou
(@sarahlou24xxxxx) reported
@BTCare hi can you help me please -my dad is 80 and not great with technology-he has broadband /phone line and mobile phone with you -Sunday he rang and they told him EE were now in charge of his mobile and today he received a sim from EE but he wants to keep his old number
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Barry Frost
(@barryjohnfrost) reported
@BTCare made a complaint last week about pressure selling trying to blackmail me to renew my BB contract - was advised I’d be contacted within 72 hours but nothing happened - just had an email saying the complaint has been closed - well done BT , shocking attitude and service 😠
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Stevie Smith 🌱
(@thesteviesmith) reported
Today @bt_uk took time to talk to me in text and phone, calmly and we found a solution and I’m extremely happy that human intervention meant sense was found 🙏🏼 #customersatisfaction
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MiKE
(@GeekNamedMike) reported
@bt_uk They've text back and said there is no issue but it has been dropping out a lot yesterday and today, getting the purple light on the router. Done all the usual stuff with the route, still doesn't resolve anything
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Ryan
(@RyanDray) reported
@bt_uk I have signed up to you due to go live end of March on FTTP 500. On the mobile it says no price rise until March 2024 but when I ordered on the PC this didn't show. Can you confirm I am entitled to this or will I need to cancel and reorder to get this?