BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Southport, Liverpool, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Widnes, Birkenhead, Frodsham and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
TV | |
| Southport |
Phone | |
| Southport |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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w r kelly
(@wrkelly1) reported
@bt_uk Hi #bt_tv just had an email saying my #britbox special offer is about to expire. Only watched it once ages ago and forgot I had it. When I try to manage it on your website it's sends me to theirs and when I go there they say manage thro your website. How do I cancel!!!
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Jamie Henry
(@JamHendricks) reported
@bt_uk hello I’m trying to get through so I can speak with someone? My grandparents have broken the box with the connection by accident. There is a panic alarm they rely on. Can someone assist me in getting a person to talk to to explain this? I have DMd.
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Bild @ Dead Winter's Night
(@DeadWintersNigh) reported
@bt_uk What good does reporting do when you can't even get on to BT's website because the connection is that bad. Been trying to do a food order since 9am this morning and can't get pages to load. You need to investigate the connections around the Chesterfield area. It's been rubbish -
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A
(@musicartaffairs) reported
@bt_uk My 79year old father has spent over FIVE HOURS queuing on the phone to see why the internet he booked to go live on 26th still isn’t live. It’s a shocking lack of customer care.
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David Babb
(@daveb1973) reported
@bt_uk another failed appointment, and more lies from your management, you really are the worst #worstcustomercare
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David Babb
(@daveb1973) reported
@bt_uk I notice you sent this unacceptable information via text, too cowardly to speak to a customer it seems #btarecowards
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Circle Cloud Comms
(@CircleCloudCo) reported
@HeartGallery @btbusinesscare We'd love to help if you're looking for a better provider. Ps, we answer the phone within one ring and resolve most issues including billing over the phone. Give us a try, 0333 043 6600
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SGU
(@sgu73) reported
@bt_uk The phone lines are down 0L69AT area. Is anything being done about this?
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Mary Ebbage
(@MaryEbbage) reported
@bt_uk Switched to BT in January and my internet us worse than with my provider! The wifi (via Ethernet connection) service drops out quite regularly whilst at the pc; can’t Zoom as I freeze & drop out the meeting - even if no one else is using wifi in my house!
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Jack
(@odegaardismagic) reported
@bt_uk hi there are you having issues today because my WiFi has been abysmal. Keeps dropping every 5 mins or so. Hub flashes purple, then solid orange, flashing orange, solid blue, repeat !