BT (British Telecom) outages and service status in St Helens, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 28, 3:29 PM GMT+1.
- Internet (67%)
- Wi-fi (20%)
- E-mail (7%)
- Total Blackout (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 3 days ago |
|
Liverpool
|
Internet | 3 days ago |
|
Liverpool
|
Internet | 3 days ago |
|
Liverpool
|
Wi-fi | 4 days ago |
|
Liverpool
|
Internet | 6 days ago |
|
Liverpool
|
Total Blackout | 12 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Amelia (@acmaerldiya) reported from Warrington, England@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
-
Owen H ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ (@drowen44) reported from Seaforth, EnglandHey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but sheโs still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService
-
This is me ๐งถ (@Margymoo) reported from Birkenhead, England@bt_uk My girl has had the text but still not working ?
-
Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, EnglandDo me a favour @btsport, as a customer, sack off McManaman. He's crap.
-
Brian O'Keefe (@rider45) reported from Seaforth, England@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but itโs bad again today.
-
Jamie Dixon (@redwitterer) reported from Birkenhead, England@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I canโt do online. You then ignored my DM. Please help me as I donโt have time to call you again.
-
Mike Kivi (@mikekivi) reported from Garston, England@bt_uk can you offer a better service for Broadband than Sky?
-
Gary CPOS (@Garycpos) reported from Liverpool, England@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
-
Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data ๐ฃ
-
Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk Well, it looks like Iโm getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I donโt lose service.
-
Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@msjenniferquinn @bt_uk Iโm pretty sure this gives us the right to cancel
-
Niccy Rich ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฐ๐ณ (@NiccyRich) reported from Liverpool, England@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
-
Rick Owen (@RickVNasties) reported from Liverpool, England@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I canโt get through on the number provided. Is anyone there to help?!
-
Steve Mc (@LeedsViking) reported from Warrington, England@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the โoffโ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help ๐ค๐ป
-
Ged McCann (@GMcC74) reported from Widnes, England@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
-
Jane Holt X (@Losecontr0lx) reported from Garswood, England@bt_uk my boyfriends got a situation with his newly installed wifi with you guysโฆ can you please help? @Marty_Young17 x
-
Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then youโll have trouble ahead as bt canโt do anything about it.
-
jo m b (@joanreece) reported from Liverpool, EnglandGame is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! ยฃ25 down the drain ๐ก๐ก๐ก๐ก
-
Gemma Conlin (@Conlin86) reported from Up Holland, England@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
-
Jesus Pablo (@amijesuspablo) reported from Liverpool, England@bt_uk This is poor customer service. Iโve provided the address etc. in a DM for fault and youโre just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you canโt be bothered to read my DM.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jessica (@Jessica67669786) reported@ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?
-
emze (@KerZE87) reported@bt_uk your service in the Deal area has been absolutely appalling the last few days. If my wifi goes down again Iโd like money off my next bill if not all of it. Why am I paying ยฃ83 a month for a shoddy connection?
-
Graeme Davis (@GraemeDavis) reported@bt_uk That doesnโt work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?
-
DemonicSuccubus (@MissSatanism) reported@bt_uk Weโve done this. But they donโt help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?
-
CFD (@TenFourEverton) reported@bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW
-
Russell (@Russell0123456) reported@bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.
-
Kenta (@nemurikyosirou) reportedHello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, Iโve been incorrectly charged ยฃ33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is
-
Steve D (@PhotogSmd) reported@bt_uk We received a text saying there IS a problem and we should have it back today, still nothing
-
Paul stagg (@Staggly) reported@bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here
-
Click Clack (@kharikola1) reported@bt_uk the BT app is very slow loading pages!