BT (British Telecom) Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Southport, Skelmersdale, Birkenhead, Liverpool, Runcorn, Warrington, Wigan, Bromborough and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Skelmersdale |
Internet | |
| Birkenhead |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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billy omalley
(@b11oma) reported
from
Warrington, England
@bt_uk is there a problem with Bt email
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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TheBigRedFella
(@CarlV_B) reported
from
Seaforth, England
@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@nathanl3600) reported
@bt_uk And texting fix service isn’t working
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No Overall Control
(@no_overall) reported
@btsport Where’s Vaughny? Commentary team is awful. Don’t bid for the Ashes again if you’re not going to take it seriously.
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Lewis McDermott
(@McDermott001) reported
**** @SkySports @btsport HOW CAN YOU CLASS SOMETHING AS A HANDBALL WHEN IT EVEN TOUCH IT ******* BIASED TOWARDS THE TOP 3 MUCH
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larachi
(@larachi70385294) reported
@bt_uk and leaving my business (office, letting agency, working on remote) without internet. I am the only responsible for my account , I never contacted you to cancel my broadband and you just decided that it doesn’t matter about
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melraunch
(@melraunch1) reported
@btsport my son wants to watch the fight on box office tonight but we can’t work out how to do it? Please can u help? It asks to sign in on app ?
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Nathan
(@nathanl3600) reported
@bt_uk help I have sent a DM
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Nerdometer
(@TheNerdometer) reported
@bt_uk Think its time I blog about horrendous BT SPORT is considering these people can't seem to help with giving me a direct place to buy the bOX OFFICE FIGHT OF JAKE PAUL...
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Nerdometer
(@TheNerdometer) reported
@bt_uk Considering if I have any legal rights to sue BT for not helping a disabled person buy the fight of Jake Paul and giving a link thats for an event that has changed and it comes up as not working. Discrimination not helping people and not serving me as needed.
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Walked the league 2020
(@LFC6Times2019) reported
@mrjakehumphrey Before I say anything. All clubs have SOME fans. But away fans singing (in a a Christmas tune) “feed the scousers” or “sign on, sign on” is pretty grim. Been going on for years. Maybe a bit of coverage on @btsport across any ground might help.
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Nerdometer
(@TheNerdometer) reported
@bt_uk Hello, I am still trying to buy the Jake Paul event and you guys have done nothing to really help me sort this, it comes up only as Jake vs Tommy and it doesn't work... FOR CRYING OUT LOUD lol