BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Wigan, Seaforth, Southport, Skelmersdale, Birkenhead and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christa
(@Big_Pants) reported
@bt_uk any problems in the Welling area? My wifi keeps dropping out
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The Beery Moose
(@beery_moose) reported
@bt_uk It’s a BT broadband service
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Jane💙
(@yetholm18) reported
@pausingplace @bt_uk Have BT fixed the problem?
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Across The Pond With James Hill 🇬🇧🏈
(@pond_acrossthe) reported
@jordm87 @btsport I have the same issue. When it goes to a commercial and then gets stuck?
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Andy Stock
(@andystock22) reported
@OldMancunium @btsport Blame the English FA. Due to the football blackout ban, BT Sport are not allowed to show any live football until 17:15 on a Saturday.
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🧐
(@Ebadul7) reported
@bt_uk Hi, I contacted the tech team Via phone, and they’ve advised the name I have given is correct and can understand my frustration with your team. I would like to escalate your customer service as a team, as it has been awful.
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mike pearson
(@mikepHTFC) reported
@bt_uk No - I was trying to be a BT customer as I’m moving to a new build property with FTTP.
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Rob V
(@SomeguyLondon) reported
@btsport why is it that your coverage of the Juve Torino match started 15 mins late? As a paying customer, this is is disgraceful
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🧐
(@Ebadul7) reported
@bt_uk That is absolutely ridiculous, i am not receiving wifi, which I am paying for and you refuse to help me. Contact me via telephone. No bill has been sent to me. I would like to escalate this matter as you are not helping at all, the account is under my name, my address, etc
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Andy Stock
(@andystock22) reported
@Sparkomav @btsport @btsportfootball Blame the English FA. Due to the football blackout ban, BT Sport are not allowed to show any live football until 17:15 on a Saturday.