BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in St Helens come from postal codes WA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 03/20/2026 01:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Southport, Skelmersdale, Birkenhead, Frodsham, Runcorn and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • davidgtravel David Griffin (@davidgtravel) reported from Southport, England

    @bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Emma_Kearl Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • bailene nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • Ashtoncrouch Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • Conlin86 Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mark26bubble Plastic Fan (@mark26bubble) reported

    @kaejlaab @btsport Yeah, I picked up on that. Proper **** up.

  • Tcp_28 Pilks 💙🦊💙 (@Tcp_28) reported

    @btsport you do know it's LCFC v ARS yet you're playing West Ham songs as crowd...about as poor as the boring commentary

  • Tr1ckyTree red tinted glasses 🌳 (@Tr1ckyTree) reported

    Really, really annoyed and upset that my internet connection has been up and down several times today. I'm not sure if it is @bt_uk or their router. Hoping it is a glitch, but worried that it's not. #broadbandWoes #internet

  • LucasArcady Luke_YNWA (@LucasArcady) reported

    @btsport @martinkeown5 why have you not shut up all 2nd half about Leicesters injuries, I've heard.... Unprecedented, killing their rythem, and as a reason for defeat. Never heard you once mention it as a reason for liverpools results. ✊🏻💦

  • RhondaFerry HelpMeRhonda (@RhondaFerry) reported

    @bt_uk Thanks for getting back. It recorded a BBC1 programme that failed to record last week. I’ll let you know if there are further problems but I’m afraid there’s not much worth recording

  • Beckarrr Becca (@Beckarrr) reported

    @bt_uk are you having issues in Northampton?? Internet has gone about 8 times in last 3 hours very annoying

  • RWT15 Rob 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@RWT15) reported

    @bt_uk I have recently changed my BTTV package to be your new @NOWTV entertainment package. I have to say the stability of the platform is shockingly bad. It frequently freezes requiring a hard reset. Such a massive downgrade on my previous BT subscription.

  • iamnickvasko And I’m go do numbers (@iamnickvasko) reported

    @AfroMatic_88 @virginmedia @bt_uk Lol BT is terrible

  • AdrianByrne11 Adrian Byrne (@AdrianByrne11) reported

    @bt_uk what's your customer service like?

  • darrenbowles13 darren bowles (@darrenbowles13) reported

    @bt_uk why is your connections so bad of late I’m not sure why I’m paying for fibre when it cuts out every 30min I would be better off using 4g