BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Warrington, Wigan, Skelmersdale, Birkenhead, Widnes, Ormskirk, Atherton, Runcorn, Ellesmere Port, Prescot, St Helens and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Warrington |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@tdev11) reported
@bt_uk are you having connection issues from the storm? Our box is not connecting
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Julieanne
(@Juliean48695451) reported
@bt_uk do you still do live chat help as it’s not coming up on my account
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Fran Wilson 🎹🖋
(@CrossEyedPiano) reported
@bt_uk So you need to tell me when you’re going to fix it because it’s preventing me from working
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N
(@jonimle) reported
@bt_uk There is absolutely no internet in my zone 1, central London flat where no power lines have been affected by the storm. This has been since FRIDAY. How long does it take to get internet for our street which already has dreadfully slow speeds?? We need internet to work!
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Helena Riches 🕷🇪🇺🐝💙
(@HelenaRiches) reported
Morning @bt_uk, just wanted to say how irritating it is not to be able to report *landline* problems on your website. Fault reporting defaults to broadband only, with no option to test/report landline. Some of us still have problems with one but not the other. Infuriating.
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ROLO ®
(@RoloGrg) reported
@bt_uk haven’t had internet at home since storm Eunice and still expected to fixed in 3-4 days. What is this poor service? My Neighbour virgin media and other service providers are working fine without issues and i didn’t BT to be this bad. Fix up please.
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Ares Glory ☔️
(@YouTubeGloryX) reported
WiFi’s still down @bt_uk
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RT Clio
(@RtClio) reported
@bt_uk Is there an internet issue across parts of Liverpool?
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rob-in-disguise
(@robert32500998) reported
@bt_uk internet down; zero assistance; zero information = zero service. Apparently you’ve told your employees to stay home, 🤷🏻, the storms have passed ffs.
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Paul 🦖
(@PFM192381) reported
OK @btsport, before I cancel my subscription, are there any offers going? Happy to stay as a customer with a reduction. 🤞🏼