BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Southport, Birkenhead, Frodsham and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Skelmersdale |
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| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Matthew Burrow
(@matt_burrow) reported
from
Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
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W
(@tweetJumpy) reported
from
Birkenhead, England
@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Thom Rawlinson
(@ThomRawlinson) reported
from
Kirkby, England
Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Michael Wolstencroft
(@thewolstencroft) reported
from
Southport, England
Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
(@drowen44) reported
from
Seaforth, England
Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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TheBigRedFella
(@CarlV_B) reported
from
Seaforth, England
@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Hooley
(@pow_seeker) reported
@bt_uk Thanks for the reply appear my bit tv box is the problem !
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TimGresty
(@GrestyTim) reported
@bt_uk @CK_Chainz Hi there. BT's broadband support is appalling. As per BT's HomeMove leaflet, on 24 May I called 0800 085 5264. A month later, after 14 telecalls with 7 BT people and 247 mins, still don't have confirmed contract. Lovely people. Rubbish systems. Check my tweets.
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David Hooley
(@pow_seeker) reported
@bt_uk I’m sure it will once it arrives doesn’t help much until it does though !
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J- Blüdhavens guard
(@Jmariom86) reported
@bt_uk Hi, I am not a BT customer but we use openreach for the fibre optic service via Sky. I have checked and there are non problems with Sky. Happy to provide my postcode via PM
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Neil Puncher
(@NPuncher) reported
@bt_uk The speed to the hub is slow, surely that is beyond just switching off and on? I had an engineer out on Friday.
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C
(@chughs67) reported
@YvonneMarie80 @bt_uk Unfortunately, it will never be cut out while people can sit at home, probably using fake accounts, being abusive anonymously.
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Paul Pilmer
(@Pilmer) reported
@09Denno @bt_uk @skytv They’re absolutely awful mate. Just thankfully they cancelled with no charge. No admission of their fault or apology. I will never use them again, that’s for sure! Just going to get a good broadband deal I think for the amount we watch TV!
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Jazz💜🧈
(@sleepingpixiee) reported
@bt_uk Well we were trying to fix the internet connection, but even though she disconnected, it looks like it’s been fixed now. I did text for another advisor but didn’t get any response.
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Jesse
(@JJATWAL) reported
@bt_uk How can we have engineers out twice in 5 weeks and still have issues ..
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Jesus Zuul
(@JesusZuul) reported
@btsport WTF happened to 2+4=24 last night?