BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Southport, Bromborough, Runcorn, Lymm, Skelmersdale, Warrington and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wigan |
Phone | |
| Southport |
Internet | |
| Bromborough |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stevie baby
(@Stevie_SES) reported
@ScouseBirdBlogs @bt_uk They are horrendous, took me six months to resolve an issue a couple of years back. Mostly caused by external call centres who just don’t have the capacity to deal with your issue. I would never use again. Virgin and Sky are only a smidgeon better though
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Katheryn Sumner
(@KatherynSumner) reported
@bt_uk please help we are trying to get a phone line for our church office. This has been cancelled by BT three times due to us not having a door number. If Royal Mail can send us letters why can’t you connect a phone line?
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Steph Johnson - 🌹
(@ScouseBirdBlogs) reported
levels through the roof because I haven’t complained about that and I have to re explain that every day. They then tell me to speak to retentions which I have done HENCE why the complaint is raised. @bt_uk I HATE taking things to Twitter but for the love of god stop being so ****
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Daniel Jones
(@Narson) reported
@bt_uk Oh, absolutely not BT's fault. Just might have hoped Openreach would give an actual reason at least to BT as the service provider! Knowing if it is on property issues, off property etc is useful, esp. as renters. Or if FTTC was coming (given FTTP is going out from same cabinet)
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Kit Hawkins
(@kit_hawkins) reported
@PaulCottle @btsport worked great for me. what was the problem / what device were you watching on?
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Lookout Point
(@LookoutPoint2) reported
@nsummers1234 @bt_uk We need to swap engineers. I have the opposite problem.
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Guillaume Bergeron
(@GuillArchi) reported
@bt_uk No thanks, that is fine, problem solved.
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Andrea Worledge
(@Andrea_Worledge) reported
@BTCare How many times a mth do I lose my internet!?! I work from home & cannot have this! I certainly cannot pay MORE THAN TWICE my mthly payment to get ‘guaranteed’ internet. Why am I paying at all if you cannot give me wot I’m paying for? 4 days for fix too! Not happy 😡
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Andrew Baker (#highlightbrexitlies)
(@AndreBoulanger) reported
@SebStJohn1 @bt_uk I know that Open Reach are doing various update works in the TW area, ie more than one van at locations. Has there been any road disrepair issue related to the freezing in ur area? Does changing the signal channel on your bt online dashboard improve things? fibre cable?
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Chelsea🐶
(@Chelsea_ej) reported
@bt_uk I’ve just given up at this point! Just get excuses when we ring up. Honestly the worst internet we’ve ever had