BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Seaforth, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
||
| Wigan |
Phone | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Michael Dodd
(@MJADodd) reported
from
Seaforth, England
@julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Paul Snowdon
(@67Snowy) reported
from
Maghull, England
@AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk My girl has had the text but still not working ?
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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John Slater
(@melonforecstasy) reported
from
Liverpool, England
@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Bernard Platt
(@plattyphoto) reported
from
St Helens, England
@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
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Thomas Booth
(@tboothy) reported
from
Liverpool, England
@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Bob Foy
(@RobFoy9) reported
from
Liverpool, England
Genuinely poor @btsport
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Jane Holt X
(@Losecontr0lx) reported
from
Garswood, England
@bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x
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Andy W
(@AndyWhittle2) reported
from
Aspull, England
@btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.
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Roy Bayfield
(@mister__roy) reported
from
Ormskirk, England
@bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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William Poel
(@wpoel) reported
How come cellphone and broadband coverage in a bunker in a warzone seems more reliable than it is in many parts of the UK, @YardleyShooting? The UK telecoms cartel is still dominated by @bt_uk and needs to do better as a matter of urgency. Poor show @Ofcom.
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Adrian Daniels
(@Lhasadreams) reported
@bt_uk putting your fibre broadband prices up only has one effect, a move back to Sky. You have no idea as to how to retain your customers, especially ones that pay for your premium level products. At the very least there should not be any in contract price rises. Awful company.
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Elodie
(@Eloditje) reported
@btbusinesscare @WeAreOpenreach tired of your incompetence! Been out of internet since Feb.18th due to a fallen tree. Engineers working on the road last week, issue supposed to be fixed last Friday, then last Monday. Still no internet. Today, engineer no show!
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wangleberry
(@Wangleberry) reported
@bt_uk Nope. I need to speak to someone over the phone as it's a complex case involving breach of contract. I still need to get someone to come out to fix the line. Please, please feed back that you need to get more people on the phones. I've been on hold *again* for 20 minutes so far.
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Phil
(@dr_phil_ok) reported
@btbusinesscare Still no phone or broadband. Just an email overnight with a 900£ early termination bill for a service I did not ask to be terminated. Shambles.
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𝚂𝚝𝚞 𝙲𝚊𝚖𝚙𝚋𝚎𝚕𝚕-𝙲𝚊𝚛𝚛𝚊𝚗 ఌ
(@MrStuCampbell) reported
@BTCare Many of their friends are not digitally savvy so now cannot contact them. Faults happen I get that. It’s simply the lack of customer comms and a valid reason for the delay that is not acceptable. This kind of thing is isolating for the older generations who rely on home phones.
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Moira McInnes
(@mcinnemo) reported
@bt_uk @johnbarc86 @Scotlandteam Lots of us here have had no broadband since 18.2.22 and the only communication in this time was a letter about price increases. Can you help? Got a 15 yo trying to study for his GCSEs. You sent a data hub but we have no coverage on that network.
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Morris Hickey # NOW LET'S SEE THE END OF SADIQ #
(@Morris2906) reported
@bt_uk Why do you not set them out in the letter? Heaven forbid that you should help your customers.
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Martin Cubberley
(@_Marty_) reported
@bt_uk Can you please tell me why the promised fix by yesterday hasn't happened, the promised call today hasn't happened, and why my call to you was cut off after 15 minutes on hold? This service is beyond disgraceful, and a £16 rebate doesn't come close to the time I've wasted
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Moira McInnes
(@mcinnemo) reported
@bt_uk Have had no broadband since 18.2.22 and the only communication in this time was a letter about price increases. Can you help? Got a 15 yo trying to study for his GCSEs. You sent a data hub but we have no coverage on that network.