BT (British Telecom) Outage Report in St Helens, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Skelmersdale, Liverpool, Wigan, Runcorn, Seaforth and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Kris Leonard
(@Kay_Leno) reported
from
Seaforth, England
Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport
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BarryFergEFC
(@BazzaTomFerg) reported
from
Seaforth, England
Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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othermixed
(@othermixed) reported
Day 22 with no broadband and still @bt_uk and @OpenreachHelp can't fix things. Been escalated at least 4 times and so far 6 installation dates have been missed
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Richard Wiles
(@Richard64257879) reported
@bt_uk WHAT ARE YOU DOING?? The now on-site BT engineer has just informed that you have CEASED MUMS LINE and REMOVED HER NUMBER!! Every has been removed. Just WTF are you@doing to us/her? Call me immediately. Escalating to Mike Gauterin now
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Bill Butcher
(@wcbutcher) reported
My transfer to @bt_uk was not without issues but that was more down to @WeAreOpenreach and their obfuscation but now it’s complete I appreciate how poor @virginmedia was. The television is sharper and the internet is better. Thank you BT.
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Trevor Lambert #SaveTheBBC
(@TrevorMLambert) reported
I wish I could be as crap at my job as people at @bt_uk, @DynoUK, @weareboxt etc are at theirs and still earn a decent living. Life would be so much easier.
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Jane davis
(@saoirse60) reported
@bt_uk Please tell her to ring correct number. The number she keeps ringing is broken. It should no longer be on my file.
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Jane davis
(@saoirse60) reported
@bt_uk Can you tell her to ring the right number 07395 153782. The other number people keep ringing should have been deleted from my file. It’s broken.
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Paulypops
(@PaulRobertNicol) reported
@bt_uk can someone help? My broadband and phone has been down since early hours of this morning. I work for Openreach and I'm working from home but can't due to no internet. I've been on hold for a while but no luck #bt Thank you
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othermixed
(@othermixed) reported
Hey @BTGroup can you have a little word with your friends @bt_uk and @OpenreachHelp. They've messed up my order and left us without broadband for 22 days with no timeline for resolution. My kids may be plotting to murder me in my sleep if they can't play Fortnite
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neil summersgill
(@nsummers1234) reported
@bt_uk Unbreakable ? No agents available on chat ? Everytime I phone up with a technical issue ... "We'll run a line check" - no other option. How can I get my issue resolved?
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DYƧLӨGIX 🃏
(@Dyslogix) reported
@bt_uk The small increase " per year ", it's not a one off, and why should everyone else be responsible for your service doubling? You're charging everyone else, for services you offer? lol