BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 01/15/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Leigh, Warrington, Ormskirk, St Helens, Wigan, Runcorn, Ellesmere Port, Skelmersdale, Birkenhead, Widnes, Atherton and Prescot.

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City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLeigh Wi-fi
United KingdomWarrington Wi-fi
United KingdomOrmskirk Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NJBruce29 Nathan Bruce (@NJBruce29) reported

    @bt_uk Hi, I managed to speak to 2 helpful colleagues at BT, I have logged a complaint with them and have opened up a complaint with openreach who "completed" the poor installation job. Just waiting for a response before I get back to BT. Thank you.

  • laura_jones82 Laura Jones (@laura_jones82) reported

    @bt_uk wow, custome for over 10 years, broadband renewal 60 pound, same package as a new customer 30 pounds! Time to look elsewhere.

  • PaulAtkins26 Paul Atkins (@PaulAtkins26) reported

    @bt_uk I have been left with very little internet, engineer booked and didn’t show !! This fault has been over a week. Current down load speed 3.5Mb & upload speed of 2.9Mb shocking service !

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    I quite enjoy ringing @bt_uk such lovely professional and caring staff . 40 min call went as if t was 5 mins . Took all the stress of the issue away and felt like I was talking to a friend . Top marks again @bt_uk

  • KernowJordan81 Jordan (@KernowJordan81) reported

    @bt_uk So if my neighbour denies access for whatever reason, the issue will remain unresolved? I'm sorry but that is beyond ridiculous. Meanwhile I am paying for a service not fit for purpose. If I was to cancel my Direct Debit, you'd sure as **** be on me dog on heat. Shocking service.

  • TheNigelroberts Nigel Roberts (@TheNigelroberts) reported

    Well @bt_uk openreach have possibly been the worst company I’ve dealt with in years due to the misinformation given by their engineer. Promised a call back again today , #hangingonthetelephone

  • SaraSinaguglia Sara Sinaguglia (@SaraSinaguglia) reported

    @bt_uk still no service, 11 days on, 3 engineers, several phone calls. Openreach engineers have acknowledged the fault, yet nothing is being done, apart from sending through my latest bill!

  • PedroMi70162754 PV_Miguel (@PedroMi70162754) reported

    @theMadridZone @btsport Don’t fall on this guys…. Distracting compliments from a coach who wants to knock us down!

  • Smamfa75 Sam (@Smamfa75) reported

    @bt_uk how do I cancel BT sport?

  • AmandaWJess1 Amanda W Jess (@AmandaWJess1) reported

    @bt_uk I’m leaving BT forthwith as they’ve not dealt with my upgrade or complaint. Will they care? I doubt it very much!