BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Newton-le-Willows, Wigan, and Skelmersdale.

City	Problem Type	Report Time
Liverpool	Phone	3 hours ago
Newton-le-Willows	Wi-fi	2 days ago
Liverpool	Internet	4 days ago
Liverpool	Internet	8 days ago
Newton-le-Willows	E-mail	16 days ago
Wigan	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  nicola (@bailene) reported 7 minutes ago from Appley Bridge, England

  @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 8 minutes ago from Liverpool, England

  @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

• 
  Jon H (@jonh64) reported 9 minutes ago from Garston, England

  @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

• 
  deborah (@DebMacc) reported 12 minutes ago from Prescot, England

  @ladylittler @bt_uk Have you got phone signal? X

• 
  Stephen Grumpy (@steve_goulden) reported 18 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  Martin Harkness (@Harkness7) reported 20 minutes ago from Runcorn, England

  @btbusinesscare any known issues in 01928 area?

• 
  Unbearable for the foreseeable 🏆 (@AntSweeney) reported 21 minutes ago from St Helens, England

  @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

• 
  Gemma Conlin (@Conlin86) reported 23 minutes ago from Up Holland, England

  @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

• 
  Ste the H ⚽️🥊 (@StetheH) reported 32 minutes ago from Liverpool, England

  @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

• 
  Jamie Dixon (@redwitterer) reported 38 minutes ago from Birkenhead, England

  @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

• 
  Jamie Grace (@JamieJew590) reported 40 minutes ago from Lymm, England

  @bt_uk Service is still running just the cables and poles damaged

• 
  BarryFergEFC (@BazzaTomFerg) reported 40 minutes ago from Seaforth, England

  Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

• 
  Chloe Pitchford Music (@c_pitchford) reported 44 minutes ago from Liverpool, England

  @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

• 
  Alridge Prior (@redams66) reported 48 minutes ago from Liverpool, England

  @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

• 
  Kris Leonard (@Kay_Leno) reported 51 minutes ago from Seaforth, England

  Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

• 
  Jesus Pablo (@amijesuspablo) reported 53 minutes ago from Liverpool, England

  Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

• 
  wayne peers (@wanner316) reported 55 minutes ago from Golborne, England

  @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

• 
  Rick Owen (@RickVNasties) reported 56 minutes ago from Liverpool, England

  @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

• 
  Andi Jarvis (@andijarvis) reported 56 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  Vicky Denison Pinder (@vickypinder) reported 60 minutes ago from St Helens, England

  @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TobyBailey - will follow back (@bailey_toby) reported 6 minutes ago

  @Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!

• 
  BudeBee (@_BudeBee) reported 7 minutes ago

  @bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue

• 
  Tim Hempstead (@thempstead) reported 7 minutes ago

  @bt_uk And that's the problem, it never does change ... for years and years "If you go with Halo 3 + when you get fttp then you should get a free upgrade. That should happen in 12 months" Yeah, didn't happen

• 
  David Wisdom (@Davewizzo1) reported 8 minutes ago

  @bt_uk TF3 area no internet once again! @WeAreOpenreach say to speak to you! Non stop for 3 weeks Telford town centre internet line is down once again! Please someone sort it out.. stop blaming each other

• 
  LillithVexx (@LillithVexx) reported 11 minutes ago

  @bt_uk I was hoping to chat online because my phone is playing up right now but there is no way of talking to anyone. I just want to manage my bloody hub but BT gave me a stupid EE hub so now I can't use the My BT app or the EE app to manage it???

• 
  DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported 12 minutes ago

  @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

• 
  Joey (@laggyteabag) reported 13 minutes ago

  @bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?

• 
  ABC (@charl32647) reported 15 minutes ago

  There is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.

• 
  mungo's mouthpiece (@MungoMouthpiece) reported 16 minutes ago

  @bt_uk Never mind my 'feelings', what about the threats & illegality? 'Reaching out' to a team that can only parrot the official narrative won't help. It's the ones at the top that need to have their dictatorial mentality reined in. I reiterate; it's ILLEGAL!

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 17 minutes ago

  @bt_uk I still need my mobile to be able to do this! The system won’t let me in on our login: saying incorrect when we know it isn’t. An update would be nice