BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Skelmersdale, Birkenhead, Frodsham, St Helens, Southport, Liverpool, Runcorn, Warrington, Wigan and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
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| Birkenhead |
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| Frodsham |
Internet | |
| St Helens |
Internet | |
| Southport |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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TheBigRedFella
(@CarlV_B) reported
from
Seaforth, England
@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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billy omalley
(@b11oma) reported
from
Warrington, England
@bt_uk is there a problem with Bt email
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@dazzymans) reported
@bt_uk this is untrue you have sent me an email closing the complaint and blackballed me to go to ombusdman as deadlock.i rely on panic alarm and lifeline to live here and not got working internet confirmed by u u are purting me at serious risk of harm because without it i can die
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Cyclist_With_Attitude (It/trouble/******/mad)
(@CyclistAttitude) reported
@bt_uk, why is it, that when I live 100 meters away from an exchange, you are unable to provide a 21st-century broadband solution in North London?
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Darren
(@dazzymans) reported
@bt_uk again thats complaints who Teresa yesterday treated me hostile told was a liar and your stance was go ombussman no help or inclusion support.why wont u help with everyrhing else and instead victimising me because i complained my disability notes and support went missing?
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Darren
(@dazzymans) reported
@bt_uk my disability details went missing complaints no sports still sport. definition of discrimination is if u complain about discrimination then refused service because of it even with me putting my life in danger as disability aids panic alarm linked.u saidyes to refusinghelp
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Dr Roger Henderson
(@rogerthedoctor) reported
Dear @bt_uk - why don't you offer a call back option instead of keeping a customer holding on for half an hour with no reply? (Shouldn't be too hard for a phone company to do..)
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Darren
(@dazzymans) reported
@bt_uk @Donna__McLean and why wont u do this for mr and help with my engineer when on priority been faulty months still not come? why do i have to only be spoken to by conplaints and refused service because ive complained. they cant fix my issues there not openreach etc or engineers bad 4 heart BT
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Amit Yadav
(@amityadav0205) reported
@bt_uk Really bad internet situation at my home, not able to do wfh
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DBA
(@Eros_DBA) reported
@bt_uk are there any issues in the G32 area? Hubs showing everything is supposedly fine but have no internet connection whatsoever
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Darren
(@dazzymans) reported
@bt_uk @BT_Sport bt staff wont help been blackballed none has the right story. its now my fault net is down because package on wifi they called me a liar again when said i use ethernet.there stance is its in deadlock until i go to ombudsman.have lifeline abuse alarm what neednet
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Stuart Wright
(@stuart_j_wright) reported
@bt_uk I managed to get through to someone on live chat. All they could do is offer me a more expensive package 😳 I'll have to switch providers. Thank you for your years of service regardless.