BT (British Telecom) Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Wigan, Seaforth, Southport, Skelmersdale, Birkenhead and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Runcorn |
Internet | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Jane Holt X
(@Losecontr0lx) reported
from
Garswood, England
@bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x
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Andy W
(@AndyWhittle2) reported
from
Aspull, England
@btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.
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Ged McCann
(@GMcC74) reported
from
Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk My girl has had the text but still not working ?
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Thomas Booth
(@tboothy) reported
from
Liverpool, England
@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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Bernard Platt
(@plattyphoto) reported
from
St Helens, England
@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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pat-harrow1966
(@harrowboy66) reported
@England @bt_uk I wouldn't watch that crap if u paid me
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AJ Rochester
(@AjRochester97) reported
I am not here for this do better ffs @SkySports @btsport @TheHoopGenius please get them to fix up. The UK fans miss out on everything . Ffs
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Ryan😒
(@LFCryan__) reported
@Lami_1988 @England @bt_uk Didn’t think he played that well. Don’t like him but I’d give it to Pickford. No outfield player stood out for me really poor game of football.
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Rhys
(@bIoodcuIts) reported
to think of the amount of money i pay you every month for you to give me a service which literally doesn’t work @bt_uk
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AJ Rochester
(@AjRochester97) reported
UK sports channels need to do better. It’s the playoffs for **** sake ! One game or 2 a night don’t count it!!! But if it’s football it’s there for everywhere to see. Paying monthly for @SkySports and @btsport needs to be better . Joke ting
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Dr Rima Saini-Thakor 💙
(@RimaSaini3105) reported
@bt_uk when are you going to sort out the broadband service outage in AL1, it's been 36 hours and I'm losing the will to live and ability to work
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Usman 🇵🇸⭐⭐
(@UsmanXi) reported
@England @bt_uk All terrible icl
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Big Serge
(@AmBigSerge) reported
@England @bt_uk Grealish. However it's been a very low bar. Off to support Scotland for the Euros. Southgate Out.
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D.
(@DLHarpz) reported
@buxzino @England @bt_uk I thought Lingard was poor.
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AGC #KroenkeOut #WeWantOurArsenalBack #SaveOurSoul
(@GreatScotGooner) reported
@England @bt_uk I don’t support teams with Harry Diving Kane in them but voted Saka! Little🌶