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BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in St Helens come from postal codes WA9 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Widnes, Frodsham, and Runcorn.

CityProblem TypeReport Time
Birkenhead Phone 12 hours ago
Liverpool Internet 2 days ago
Warrington TV 4 days ago
Liverpool Total Blackout 9 days ago
Liverpool Internet 11 days ago
Liverpool Internet 11 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • gill_nedelcu
    Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • retired_replica
    James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • andrewmoss76
    andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • DeanMackenzie2
    Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • Bigsmig1
    Allan Smith (@Bigsmig1) reported from Maghull, England

    @Foulkes3y @btsport gonna have to buy BT sport to watch the CL final, the free stream is #shit

  • cecilbumfluff83
    Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • LynseyF85
    Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • andymurphy79
    Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • ScouseNotEnglsh
    ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • kevdkev77
    KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • awesome_walls
    Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • chuckles_xx
    Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • AnfieldMan1996
    JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • jakemac97
    Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • Johncharlesart1
    John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • jakemac97
    Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • FormerTramp
    Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • bobblebardsley
    Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

  • ljones1986
    Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • simonbailey40
    SB (@simonbailey40) reported

    @bt_uk - during my recent conv. with your retention team re broadband/sport renewal, there was so much background clapping, I couldn’t hear the call rep, so asked him to tell them to be quiet….so he hung up the call. Perhaps it’s time to move to a better deal/service from Sky?

  • Bexj78
    Bexter (@Bexj78) reported

    @bt_uk @VodafoneUK Yet again it’s raining and our internet has gone off. It happens every single time, so there’s clearly a problem somewhere. PLEASE can you help me.

  • Andy_Hobs
    Andrew Hobson (@Andy_Hobs) reported

    @bt_uk Still not a single word on what’s going on? You’re aren’t providing any customer service you are trying to create barriers to information. Will I be credited for a) this lack of service and b) the shocking customer experience?

  • iyke_EV
    Ikenna (@iyke_EV) reported

    @bt_uk hi there. I need some help, I upgraded by speed two weeks ago but now it’s massively dropped and it’s affecting me working today. I’m seeing speeds of 14Mbps rather than 59.

  • TimPendry
    Tim Pendry (@TimPendry) reported

    @bt_uk It's up and down and that's the problem ... three or four failures in three weeks though mostly fine. We need consistency of service. Check out services in central Tunbridge Wells.

  • cathy81368291
    cathy (@cathy81368291) reported

    @bt_uk Lol yeah right erm I’m with EE/BT and my broadband goes down all the time, so yes it’s breakable

  • ClaireStep1
    Claire Stephenson (@ClaireStep1) reported

    @bt_uk . (1 of 2) I very nearly lost all faith in your customer service today - cancelling my contract early and losing all access to my sevices , and when i called to complain absolutely nothing the member of staff promised to do was followed through on .

  • djmikewheeler
    No War Mikey 🌈🇺🇦 (@djmikewheeler) reported

    @cumrolad BTSport always used to do that for us despite being on their fastest broadband. No problem with any other streaming service. Binned it and then binned BT too

  • chrissyhatcher
    Christine Hatcher (@chrissyhatcher) reported

    @bt_uk 1.45 on call so far to the WORST customer service. Trying to get a PAC to leave this dire service, and keep getting told I am being put on hold, and instead they just divert me to another caller. Now on my 6th person! beyond a joke!

  • BTCC_Mark
    Mark Randall (@BTCC_Mark) reported

    @btbusinesscare Day 17, still no fixed line service