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BT (British Telecom)

BT (British Telecom) outages and service status in St Helens, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around St Helens, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Apr 14, 2:56 PM GMT+1.
  • 56% Internet (56%)
  • 13% E-mail (13%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)
  • 6% Phone (6%)

The latest reports from users having issues in St Helens come from postal codes WA10 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: St Helens, Birkenhead, Liverpool, Warrington, Skelmersdale, Wigan, Newton-le-Willows, Widnes, Frodsham, and Runcorn.

CityProblem TypeReport Time
St Helens Wi-fi 20 hours ago
Birkenhead Phone 14 days ago
Liverpool Internet 15 days ago
Warrington TV 17 days ago
Liverpool Total Blackout 23 days ago
Liverpool Internet 25 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • moshirisboys
    F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • CarlV_B
    TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • bailene
    nicola (@bailene) reported from Appley Bridge, England

    @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • mb1984
    matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • SopranoCrew
    Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • Harkness7
    Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • Losecontr0lx
    Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • mikekivi
    Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • Pedder_YT
    Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • m7leicauser
    Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • scouser_burnzy
    burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jcbing
    Julie Bingham (@jcbing) reported

    9pm on a Friday night and my internet speed is 24mbps 🙄 it’s honestly never anywhere near what I pay for @bt_uk @BTCare

  • phillyboy1962
    Phil Robinson (@phillyboy1962) reported

    @BTCare We are on holiday in Switzerland unable to neither make nor receive any mobile calls. BT is our mobile provider. We urgently need to phone insurance provider for healthcare. Please can you help? We cannot make any calls to the UK

  • MK_CAB
    MiltonKeynesCAB (@MK_CAB) reported

    @btbusinesscare Thanks , but no one's been in touch - mind you , could be difficult on a phone system that's not working. Nevertheless , nothing received on e-mail either.

  • Farrowmagic
    Andrew Farrow (@Farrowmagic) reported

    @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

  • eaters2009
    Eaters (@eaters2009) reported

    @bt_uk what is your problem. You are a communications company. But I can’t call you in the phone because your “system is busy”!!!

  • bchutney1
    Theresa (@bchutney1) reported

    @bt_uk Hi, we seem to have a connection issue. We have broadband/wifi but some of our devices like the TV are unable to connect. I have used the service checker and it says there is an issue. What do I do next please?

  • iceman500000
    Richard (@iceman500000) reported

    @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home

  • tinnie31
    moz💤 (@tinnie31) reported

    @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

  • Sudo_1962
    susie dolphin (@Sudo_1962) reported

    After almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare

  • AmandaJ07927690
    AJ69 (@AmandaJ07927690) reported

    @btbusinesscare my 90 year old Mother is still waiting for her landline to be fixed. Fault at exchange. 3 days now she has been without and she's on your priority list. Her lifeline system is also not working because of the Fault with her landline..... When is it going to be on