BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Wigan, Seaforth, Southport, Skelmersdale, Birkenhead and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Lynsey Finney
(@LynseyF85) reported
from
St Helens, England
@GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!
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Jake McLaughlin
(@jakemac97) reported
from
Wigan, England
@jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Jake McLaughlin
(@jakemac97) reported
from
Wigan, England
Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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daniell
(@dxjohnston) reported
@bt_uk your services are down in my area apparently I was wondering if there’s any updates on the issue. (BT203EQ Bangor Co Down NI)
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Steve Flatman
(@SteveFlatman2) reported
@bt_uk For information I just checked my monthly bill and found that BT had overcharged me by about 20% due to some incorrect simple calculations. Not sure how many other customers suffer?? Perhaps you could offer Care to these and also help your billing department with simple maths?
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Murun Buchstansangur Management
(@lowerformofwit) reported
@bt_uk The form didn't work and offered me no option to save my carefully worded message. Your site is a nightmare I'm afraid - seems designed to discourage customer contact. Status for postcode says no issue (I'm told EE is provider). I'd just like a simple way to log the issue
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Customers r Special
(@CustomerSpecial) reported
"..... is scheduled for the 20th May; I'm sorry there's nothing we can assist with in relation to BT Cloud the correct team is dealing and will be in touch." This is a joke yes? I have been waiting since mid April for tech support? @bt_uk @BTCare @bt_global
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John Clements
(@JohnCle63935180) reported
@bt_uk Thanks. Is this a different number to customer services?
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Tijo Joy
(@TijoJoy) reported
@bt_uk Need urgent help!! I have ordered a new connection & due to issues with the infra its getting delayed for weeks. Can i talk to someone to arrange something as a temp solution. I'm working frm home & without a connection is been tough. Please advise
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The Hill Joinery
(@hilljoinery) reported
@bt_uk "We're working hard to provide the best service in the industry, keeping the nation connected" Is that why you are charging my company a £991 termination fee for a service you have failed to supply in 4 months? Happy to take money for no service
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Nicola Ashbrook
(@NicolaAWrites) reported
The internet issues are ongoing @bt_uk We have received a replacement 4G hub but after yesterday’s shenanigans, we didn’t receive the call promised today and our plug-in date has been pushed back another week. Apparently it is not possible to speak to a manager 🤬
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Customers r Special
(@CustomerSpecial) reported
THE BIG BAD LIE. KNOWING THEY ARE TALKING S*** AS THEY HAVE BEEN MAKING PROMISE AFTER PROMISE, LIE AFTER LIE: "They have the call-back set for that date, things may change and an update may be available sooner. If so, the team will be in touch." @BTCare @bt_global @bt_uk
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Murun Buchstansangur Management
(@lowerformofwit) reported
@bt_uk Can't call because *mobile* network down - please read my first tweet