BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Newton-le-Willows, Wigan, Liverpool, Skelmersdale, and Leigh.

City	Problem Type	Report Time
Newton-le-Willows	E-mail	5 days ago
Wigan	Wi-fi	6 days ago
Liverpool	Total Blackout	7 days ago
Liverpool	Internet	16 days ago
Wigan	Internet	24 days ago
Liverpool	Total Blackout	28 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Kris Leonard (@Kay_Leno) reported 1 minute ago from Seaforth, England

  Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

• 
  jo m b (@joanreece) reported 2 minutes ago from Liverpool, England

  Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

• 
  Tony Hall-Turner (@TonyHT) reported 3 minutes ago from Bold Heath, England

  @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

• 
  Paul (@Bumpydogo) reported 8 minutes ago from Liverpool, England

  TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

• 
  Pete Shaw (@Fireypop) reported 8 minutes ago from Garston, England

  @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

• 
  Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported 11 minutes ago from Maghull, England

  No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

• 
  Brian O'Keefe (@rider45) reported 16 minutes ago from Seaforth, England

  @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

• 
  deborah (@DebMacc) reported 18 minutes ago from Prescot, England

  @ladylittler @bt_uk Have you got phone signal? X

• 
  Vicky Denison Pinder (@vickypinder) reported 23 minutes ago from St Helens, England

  @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

• 
  Jane Holt X (@Losecontr0lx) reported 23 minutes ago from Garswood, England

  @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

• 
  Andy B 💙 (@m7leicauser) reported 32 minutes ago from Comberbach, England

  Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

• 
  F.W. Woolworth (@moshirisboys) reported 33 minutes ago from Liverpool, England

  @mrjakehumphrey @btsport Never watched before,and not starting now.

• 
  Mike Kivi (@mikekivi) reported 34 minutes ago from Garston, England

  @bt_uk can you offer a better service for Broadband than Sky?

• 
  Jesus Pablo (@amijesuspablo) reported 43 minutes ago from Liverpool, England

  Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

• 
  burnzcarping (@scouser_burnzy) reported 56 minutes ago from Roby, England

  @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

• 
  Matthew Burrow (@matt_burrow) reported 57 minutes ago from Frodsham, England

  @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

• 
  Andy W (@AndyWhittle2) reported 58 minutes ago from Aspull, England

  @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

• 
  wayne peers (@wanner316) reported 58 minutes ago from Golborne, England

  @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

• 
  Mike Gibbons (@Gibbo28) reported 59 minutes ago from Prescot, England

  @WatchedToffee @btsport He truly is awful isn’t he.

• 
  Andy Leggott (@andyleg66) reported 60 minutes ago from Lymm, England

  @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JAH (@JAH59) reported 5 minutes ago

  @bt_uk I want to make a complaint

• 
  Ramnish Kalsi (@ramnishkalsi) reported 9 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  John (@palacejohn) reported 11 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  noone@nowhere (@nooneatnowhere) reported 11 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  erika x (@_erikacx) reported 12 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Shelley Squire (@badshelley) reported 13 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  George Somerville (@geosomerville) reported 15 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Chiara (@Mhairiang26) reported 19 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  Andy250 (@Ministryofmess) reported 20 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Digger (@JohnKaysCanoe) reported 24 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?