BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Southport, Skelmersdale, Birkenhead, Frodsham, Runcorn and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
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| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Antoni Chmielowski
(@AntoniChm) reported
from
Southport, England
@bt_uk how long until the national broadband problem gets fixed? TIA
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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andrealou
(@likesaseat) reported
@bt_uk No one has even bothered to contact me this morning either. I have wasted more of my time on your disgraceful organisation. No integrity what so ever. Terrible brand.
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M
(@arthur_mp) reported
@bt_uk when I signed up to your service, I never signed up to receive calls from scammers. I receive these calls on a daily basis. Do something, pls. I won't pay extra for excluding junk calls from my landline.
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Nated4wgy
(@Natedawgy) reported
@bt_uk @bracken20 No he’s proving a point like the rest of the people commenting. Don’t advertise bullshit when you can’t back it up with a decent service. Idiots. There’s a reason people are whinging rather that praising you.
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Rhian
(@RhianM55) reported
@btsport I've been trying to reactivate my subscription but the page doesn't work once you click 'reactivate' it just gets stuck on the loading screen. Tried 3 devices, wifi and 4G. Can you help please?
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Ben
(@oldmangroom) reported
@virginmedia & @btsport - Trying to watch the AFL via the Virgin Media Go app on iPad but there’s a rights issue? Is this a permanent thing now? It was fine yesterday 🤔
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SpotOfLuck 🍀
(@SpotOfLuck) reported
@bt_uk I'm not the account holder so if it is still bad today, they will contact BT probably via phone as they are not tech savvy and don't do social media
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Mark S (@ 🏠)
(@jacobs_ladder71) reported
@bt_uk Hello. My Internet has gone down - my ISP (Zen) has checked their end & it's fine & they think it's a copper issue on our BT line, but you don't make it easy to get or find help. It's currently stopping me from working from home. Can someone please help?
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Alex
(@alex_10bucks) reported
@bt_uk Your 'broadband deal' is to charge me £10 extra a month for the same service which isn't great. Had to use my mobile as a hotspot last weekend to play Call of duty. To be fair youll give me a free upgrade to full fibre in 5 years. New customers get 'deals'.
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John McGregor
(@RacingPuma) reported
@bt_uk BT Openreach have left disabled 79yo relative with no internet and very crackly landline (including on emergency call button) for 10 days now, asking us to repeat home tests we have already done numerous times and once they closed the fault report without telling us
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Jo
(@joirritableowl) reported
@bt_uk Not impressed with your service. Signed up for new package. No router three days letter. Now on endless hold- despite admission that a mistake has been made. 😡