BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 03/27/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport, Liverpool, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Birkenhead, Frodsham and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Phone
United KingdomSouthport E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSkelmersdale E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • iain_cardwell Iain Cardwell (@iain_cardwell) reported

    @bt_uk during June and July our broadband was down for 35 days starting from 08 June. My wife has had an email today to say that £25.20 has been credited to our account for the downtime. Based on the fact automatic compensation is £8.40/day, where does £25.20 come from??....

  • Mikethebrick Michael Nelson (@Mikethebrick) reported

    @bt_uk terrible company leave people without internet when they say the work has been carried out! Mini hubs are rubbish!

  • rdflynn Ryan Flynn (@rdflynn) reported

    @bt_uk Sorry, maybe I need to make it clearer. The upgrade has already happened - the equipment in the road etc has been fitted, hence why the other company can offer the service. Just wondered when BT would offer upgrade, but it seems from your reply that BT don’t know themselves?

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk Cheaper bill would be nice? Top dollar for a below average service

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Any hope of any resolution?

  • GerryOSulliva19 Gerry OSullivan (@GerryOSulliva19) reported

    @bt_uk Alternatively don’t bother and save yourselves from dealing with an appalling organisation with little or no customer service values Don’t ruin your Sunday!

  • gemhorne86 Gem (@gemhorne86) reported from Driffield, England

    @bt_uk when do accept the problem to be fix in Driffield, East Yorkshire. Had no internet for last 5/6 hours

  • GerryOSulliva19 Gerry OSullivan (@GerryOSulliva19) reported

    @bt_uk Am I the only customer answering your tweet who hasn’t had a response? I think I might be? PAR for the course for BT,no response across the board.

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Ok so a week ago we were put on Digital Voice and Since then we’ve no landline service, our phone number we’ve had since 1986 May or may not be available and Open Reach are arguing with BT about whether the number we’ve had starting 01423 is allowed in 2022 worked 10 days

  • MikeCra60741709 Mike Crawford (@MikeCra60741709) reported

    @bt_uk My BB is down so not going well.