BT (British Telecom) Outage Report in St Helens, St. Helens, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in St Helens come from postal codes WA9 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Widnes, Frodsham, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Phone | 4 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Warrington
|
TV | 7 days ago |
|
Liverpool
|
Total Blackout | 13 days ago |
|
Liverpool
|
Internet | 15 days ago |
|
Liverpool
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Pete Shaw (@Fireypop) reported from Garston, England@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
-
F.W. Woolworth (@moshirisboys) reported from Liverpool, England@mrjakehumphrey @btsport Never watched before,and not starting now.
-
burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
-
Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
-
-
matthew bradley (@mb1984) reported from Roby, England@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
-
Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
-
Pete Shaw (@Fireypop) reported from Garston, England@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
-
Keith Jones (@Kjones1892) reported from Halewood, England@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
-
Gemma Conlin (@Conlin86) reported from Up Holland, England@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
-
Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
-
Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
-
scousenatalie 😘 (@scousenatalie) reported from Liverpool, England@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
-
lozza (@othemightyi) reported from Liverpool, England@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
-
Jim Pearson (@mightyjimpo) reported from Up Holland, England@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
-
Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
-
BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
-
Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
-
-
burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Aran Jonathan (@aranmc91) reported@bt_uk the worst customer service ever! My poor mum has called you twice to be cut off after waiting 30 mins to speak to you and then myself 49 mins on the phone to be cut off because you close at 8pm. No internet in her new home for several days passed change date!
-
🏄♂️ (@living4tweets) reported@bt_uk why isn’t my brand new broadband working after 1 day? Fix it immediately
-
Ross James (@RossJames1990) reported@bt_uk Yes on monday, so i lose a days pay tomorrow and without service for a weekend. Really glad a took a new contract out with you 2 weeks ago now
-
Ross James (@RossJames1990) reported@bt_uk connection down for the weekend and impossible to work from home so money lost, great service that
-
Mike A (@mike2alexander) reported@MarcAllera @bt_uk @CCNNIre Reply to your direct emails, don’t you have a secretary or support staff?
-
JackSharedGradient (@stancliffe_jack) reported@bt_uk @sharkey0505 BT I've been waiting for a month for my internet, I was told by a member of your executive customer relations team that it would be ready by today...why isn't it,?
-
Steve Wright (@flatcapchap) reported@kkjkhk2 @bt_uk You'd think the guy working in BT sales would have an idea that they are selling PS5's rather than been rude and be able to point me in the right direction. But appreciate your advice 👍
-
Out of the Shadows (@Outofthe_Shadow) reportedDisappointed in the service I have received from @bt_uk . Have emailed the CEO Philip Jensen directly as advised by @MoneyTelegraph . @MartinSLewis what BT have done and how I have been treated would make your toes curl.
-
Richard #FBPE (@Richard8urton) reported@bt_uk Reply from Emmett was "sorry for the delay, our connections team will be in touch next week" - so absolutely no news and no help
-
Mardy Bum 🌸 (@th3girlnamedAmy) reported@Andicurrie @bt_uk They’re honestly SO bad!