BT (British Telecom) Outage Report in St Helens, St. Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Widnes, Frodsham, and Runcorn.

City	Problem Type	Report Time
Birkenhead	Phone	2 days ago
Liverpool	Internet	3 days ago
Warrington	TV	5 days ago
Liverpool	Total Blackout	11 days ago
Liverpool	Internet	13 days ago
Liverpool	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Lisa Jones (@ljones1986) reported 35 seconds ago from Ellesmere Port, England

  @bt_uk Is the worst Customer Service ever!

• 
  Sarah (@TeamSJDay) reported 39 seconds ago from Warrington, England

  @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

• 
  andrew moss (@andrewmoss76) reported 12 minutes ago from Liverpool, England

  @virginmedia btsport 2 no signal missing the match here get it sorted

• 
  Jay B - 🔴 (@AnfieldMan1996) reported 17 minutes ago from Liverpool, England

  Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

• 
  Sarah (@TeamSJDay) reported 23 minutes ago from Warrington, England

  @bt_uk There’s an open complaint now! Still no internet x

• 
  Andy Murphy (@andymurphy79) reported 23 minutes ago from Roby, England

  @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

• 
  Lynsey Finney (@LynseyF85) reported 36 minutes ago from St Helens, England

  @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

• 
  Rob ☘️ (@FormerTramp) reported 42 minutes ago from Bryn, England

  @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

• 
  JB - 🔴 (@AnfieldMan1996) reported 42 minutes ago from Liverpool, England

  By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

• 
  Jake McLaughlin (@jakemac97) reported 42 minutes ago from Wigan, England

  Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

• 
  Dean Mackenzie (@DeanMackenzie2) reported 43 minutes ago from Warrington, England

  @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

• 
  ScouseNotEnglish (@ScouseNotEnglsh) reported 47 minutes ago from Burscough, England

  @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

• 
  Steve Wall (@awesome_walls) reported 47 minutes ago from Seaforth, England

  @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

• 
  Phil Hamlett (@hamlett_phil) reported 48 minutes ago from Birkenhead, England

  @btsport HD channel on Sky Q not working but SD channel 867 is

• 
  Keith Jones (@Kjones1892) reported 50 minutes ago from Halewood, England

  @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

• 
  Kellie Thomas (@chuckles_xx) reported 51 minutes ago from Ellesmere Port, England

  @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

• 
  John Charles (@Johncharlesart1) reported 51 minutes ago from Roby, England

  Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

• 
  Bobble Bardsley (@bobblebardsley) reported 52 minutes ago from Leigh, England

  @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

• 
  Jake McLaughlin (@jakemac97) reported 53 minutes ago from Wigan, England

  @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

• 
  Lisa & Millie (@LisaHewitt67) reported 58 minutes ago from Ellesmere Port, England

  @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ScouserinlondonO (@SneakingNICO) reported 5 minutes ago

  That was bloody awful by our prime minister @BorisJohnson he sounded like a presenter off @btsport looking left and right for reassurances and backing after making very statement. None of those questions asked was from an average Londoners concerns or perspective. Terrible!!!!!!!

• 
  Ryan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Ryan04__) reported 7 minutes ago

  @bt_uk **** Yous man ya bunch of ******* frauds paying like 70 a month for some ******* shitty WiFi I'm on 400 ******* ping on cod HELP

• 
  GandalfTheBeard (@gandalf_beard) reported 7 minutes ago

  @bt_uk What's the problem BT? Why you gotta fail me? 5 minutes left to activate Sitting on my chair Pulling out my hair, can't you see?

• 
  ✨Wear a mask✨ (@ReginaPhalan9e) reported 9 minutes ago

  @bt_uk Our internet in the NE6 area has been down since 12:30 13/01/2021, Do you have any updates?

• 
  Allen Heard (@AllenHeard) reported 11 minutes ago

  Help me out internet, I have a faulty @bt_uk disc, BT have given me fault reference, told to go back to @EE as I bought from them, (owned by BT anyway) product is guaranteed for 3 years, EE said they only replace within 30 days, each saying the other should replace. Help!!

• 
  Steph Larby (@Stephlarby) reported 11 minutes ago

  @bt_uk Can you please tell me if I took out a 2 year contract with you because I thought it was 18 months. Also surely you are in breach of contract by not providing the service that I am paying for. It took 11 hours to update and install my mobile. That can’t possibly be right.

• 
  Katherine (@KatGoulder) reported 12 minutes ago

  @mashead_2000 @bt_uk The process to get to this point has been super frustrating. So disappointing that the issues arose in the first place and then the calls teams we unable/ unwilling to try and resolve. Good luck!

• 
  Frunchie# livinglife (@3b6a1d326f834c7) reported 18 minutes ago

  @bt_uk just had 1hr and 40 mis with Amit on technical support given I had issues with all sorts of things. Brilliant support and very patient. Very good and listened to my mini rant about the BT Tv crapola remote that has a back button directly under the down arrow that has

• 
  Katherine (@KatGoulder) reported 18 minutes ago

  @mashead_2000 @bt_uk We’ve had an engineer round today (thanks to the social media team @bt_uk). Whilst the fault is not yet fixed and we are running off the previous owners broadband as the switchover has not yet happened we have, finally, made some progress and got someone to identify the issue.

• 
  Emma Kirby (@emmakirby966) reported 20 minutes ago

  @bt_uk another call from BT with no update on when we will have wifi and phone it’s only been 3 months since our original order has to be the worst ever company for there customer service