BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 03/02/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Skelmersdale, Birkenhead, Frodsham, St Helens, Southport, Liverpool, Runcorn, Warrington, Wigan and Seaforth.

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City Problem Type Report Time
United KingdomSkelmersdale E-mail
United KingdomBirkenhead E-mail
United KingdomFrodsham Internet
United KingdomSt Helens Internet
United KingdomSouthport Phone
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • 67Snowy Paul Snowdon (@67Snowy) reported from Maghull, England

    @AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…

  • DebMacc deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • MJADodd Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • grieve51166 Helen Grieve 🇬🇧 (@grieve51166) reported from Southport, England

    @bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.

  • mister__roy Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • RealBobbyRooney Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported from Maghull, England

    No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • MMArchieee ARCHIEEE (@MMArchieee) reported from Glasgow, Scotland

    How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts

  • 09WOD Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • jules878 jules878 🕷♦️🚴‍♀️🍷🦢 (@jules878) reported from Edinburgh, Scotland

    If anyone sent me an email between 5pm and midnight yesterday I didn't receive it. @bt_uk email was down for the 2nd time in a month, and all emails during this period were eaten by a @bt_uk and @YahooCare shaped black hole. #FedUpWithBTandYahoo #Unreliable

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk