BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Birkenhead, and Warrington.

City	Problem Type	Report Time
Liverpool	Total Blackout	9 hours ago
Liverpool	Wi-fi	14 hours ago
Liverpool	Internet	1 day ago
Liverpool	Internet	9 days ago
Liverpool	E-mail	10 days ago
Liverpool	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Roy Bayfield (@mister__roy) reported 6 minutes ago from Ormskirk, England

  @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

• 
  Chris (@chriscol6765) reported 10 minutes ago from Garston, England

  @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

• 
  Danny Bublé (@DannyBuble) reported 15 minutes ago from Wrightington, England

  @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

• 
  Cheyvonne Bower (@femaledec) reported 19 minutes ago from Croft, England

  My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

• 
  Cheyvonne Bower (@femaledec) reported 21 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  Michelle Daltry (@MichelleDaltry) reported 24 minutes ago from Birkenhead, England

  @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

• 
  Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported 24 minutes ago from Maghull, England

  No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

• 
  brewsterera (@AndrewScouse) reported 32 minutes ago from Roby, England

  Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

• 
  Gary Kilroy (@Gary_Kilroy) reported 32 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Michelle Abraham (@ChelleAbraham) reported 39 minutes ago from Wigan, England

  @bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.

• 
  Sam Cartwright (@samtcartwright) reported 40 minutes ago from Golborne, England

  @virginmedia @BTCare do you want another customer?

• 
  Thomas Booth (@tboothy) reported 41 minutes ago from Liverpool, England

  @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

• 
  burnzcarping (@scouser_burnzy) reported 41 minutes ago from Roby, England

  @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

• 
  billy omalley (@b11oma) reported 45 minutes ago from Warrington, England

  @bt_uk is there a problem with Bt email

• 
  Pete Shaw (@Fireypop) reported 47 minutes ago from Garston, England

  @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

• 
  Sheriff of Breck Road (@sherrif_breckRd) reported 48 minutes ago from Liverpool, England

  Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

• 
  Craig Pedder (@Pedder_YT) reported 48 minutes ago from Sandymoor, England

  Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

• 
  Ste the H ⚽️🥊 (@StetheH) reported 49 minutes ago from Liverpool, England

  **** @bt_uk off people. Rob you blind.

• 
  dylan (@dylanh7389) reported 55 minutes ago from Warrington, England

  @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

• 
  John Vanderwerff+ (@jvblueboy) reported 57 minutes ago from Birkenhead, England

  @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 2 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  H (@countrymousie) reported 2 minutes ago

  @btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet

• 
  Brian McBride (@brian_mcbride1) reported 3 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 6 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  George Somerville (@geosomerville) reported 6 minutes ago

  WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

• 
  Ian Robson (@GFX2001) reported 7 minutes ago

  @bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).

• 
  KG40 (@KG40332532) reported 8 minutes ago

  @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

• 
  Amy Lou (@Lashes_N_Ink) reported 14 minutes ago

  @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

• 
  Darren Mumby (@mumby83) reported 15 minutes ago

  @bt_uk what on earth is going on with account. I can’t sign in anywhere

• 
  JoycieB (@blairjoyce3) reported 18 minutes ago

  @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company