BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 02/10/2026 03:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Seaforth, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • grieve51166 Helen Grieve 🇬🇧 (@grieve51166) reported from Southport, England

    @bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • 67Snowy Paul Snowdon (@67Snowy) reported from Maghull, England

    @AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…

  • RealBobbyRooney Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported from Maghull, England

    No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

  • DebMacc deborah (@DebMacc) reported from Prescot, England

    @ladylittler @bt_uk Have you got phone signal? X

  • MJADodd Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • mister__roy Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tweettwoo84 Name (@tweettwoo84) reported

    @rioferdy5 paul scholes chatting ****. Bailly was only second to ronaldo tonight. Played immense. #ATAMUN #BTSport #ManUtd

  • NorthWestOscar NORTHWEST OSCAR (@NorthWestOscar) reported

    @btsport Where are the clowns, who said Ronaldo was a bad signing???

  • mstarmatt M (@mstarmatt) reported

    @5tuart71 @bt_uk I can confirm that they did complete Clown College, the service is a joke also!

  • adamb0403 Adam (@adamb0403) reported

    Ole's name not even mentioned once yet on @btsport after another poor tactical performance 💀 most protected manager from media of all time.

  • N1ckPayne Nick Payne 💙 🌈 ⚽ 🍷 🐕 📷 🏉 🥃 📚 🏏 (@N1ckPayne) reported

    @GraceOnFootball @btsport I'm not an Apple fanboy, but this isn't an Apple-specific issue - I've been repeatedly getting the same problem with out-of-sync audio/video watching BT Sport on my Windows PC for months. But don't get me started on how shockingly bad @SkySports is on the same device. Grrr.

  • danniiiyyyl sᴘᴏᴏᴘʏ ɢᴇɴᴅᴇʀ ᴡɪᴛᴄʜ ᴅᴀɴʏʟ | 🏴󠁧󠁢󠁳󠁣󠁴󠁿🎃 (@danniiiyyyl) reported

    @bt_uk You can tell this is a bot, because I've just explained that I've been through that process and it completely failed me as a customer, and it's repeating it to me with no word of help whatsoever. Is this the best you can offer, @BT_UK?

  • dannyhesford Danny Hesford (@dannyhesford) reported

    This is the worst coverage of a football match I’ve seen. #BTSport #uefachampionsleague #ATLMUN

  • jimmycon23 jimmy the moonlite. (@jimmycon23) reported

    Mc manaman trying to talk posh is worst than him talking scouse @btsport

  • SpenceLittleW Spencer Littlewood (@SpenceLittleW) reported

    @rioferdy5 avoided that question there mate @btsport poor coaching or poor ability. Week in week in out its not good enough. Conceded more goals then the top 4 put together. Unacceptable

  • danniiiyyyl sᴘᴏᴏᴘʏ ɢᴇɴᴅᴇʀ ᴡɪᴛᴄʜ ᴅᴀɴʏʟ | 🏴󠁧󠁢󠁳󠁣󠁴󠁿🎃 (@danniiiyyyl) reported

    @bt_uk I've already been down that road, about ten minutes ago, and it was negative help -- the autobot running that service just forced a BT Engineer onto me tomorrow, when I'm at work, without any confirmation from me and did nothing to actually remedy my problems.