BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Lymm, Liverpool, Skelmersdale, Warrington, Widnes, Birkenhead, St Helens, Seaforth and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Wigan |
Internet | |
| Lymm |
Internet | |
| Liverpool |
||
| Skelmersdale |
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| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John D Harrison
(@jackdusty22) reported
@bt_uk They didn’t offer anything. More or less just said that’s life. I have been a BT customer for a long time now and this is very disappointing
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Colin
(@ceejay_epping) reported
@bt_uk ISPs are supposed to be the face to the customer, but that isn’t much good if they don’t have any information to supply (even though Openreach does have that info).
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Kev ⚓️
(@Lfckevom) reported
@bt_uk u came to fit broadband then your cause damaged to my property and you don’t even have the manners to respond to the complaint form. If it rains bad and water leaks into my property you will be facing a massive claim.😡
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Frank Mitchell
(@frank_broadcast) reported
@bt_uk A very pleasant member of staff based in England resolved the issue during a call that lasted over 40 minutes. As a new customer to BT TV I'd be hoping it doesn't happen too often. The attitude from the staff member however was very impressive.
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Ian Holden
(@ianholden13) reported
@btsportfootball To say you didn’t know and had no signal is a lie when Rio says he felt threatened why not say that on the night . Players in the dressing rooms knew they had signal and internet.@btsport @ChampionsLeague
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DPT
(@DCrawford2587) reported
North Carolina with 6 points in over 8 minutes and in the bonus for most of that. Please @btsport, never put them on again. What a waste of time watching that rubbish.
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HRH the Fiddler & the Cat 🎵🎶🎻🎵🎶
(@Violinbeau) reported
@bt_uk what the heck is going on with BT, can only report fault via text which costs ME , BOT not recognised fault although number of houses affected. Now the bt halo has not been connected as promised, and of course cannot get answer you will ring me back , eventually. Awful
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Dimitri
(@Dmitrij17983550) reported
@smooyacs @virginmedia @bt_uk I’m sorry to hear that, have you tried calling our customer support line? Please check if your wife cable is plugged in !
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Ross
(@rosstheconsumer) reported
@bt_uk Good old fashioned “take it or leave it” customer service. I remember why I left BT the last time now 😩
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Colin
(@ceejay_epping) reported
@bt_uk Just a general comment that this sort of problem shows a gap in customer comms between OR & ISPs when it comes to problems that occur with fibre rollout. People don’t like being ‘left behind’ without any comms that there is a plan in place that will ensure they are not forgotten.