BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Seaforth, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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billy omalley
(@b11oma) reported
from
Warrington, England
@bt_uk is there a problem with Bt email
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Ged McCann
(@GMcC74) reported
from
Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡
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Bernard Platt
(@plattyphoto) reported
from
St Helens, England
@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Murun Buchstansangur Management
(@lowerformofwit) reported
@bt_uk Can't call because *mobile* network down - please read my first tweet
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BT Business Care
(@btbusinesscare) reported
@Kazzaa_24 Hi, I am so sorry to hear this. If you pay rental for your service with another supplier they will raise an issue with the Openreach engineers for you. Your supplier should be able to confirm this for you. We and @BT_UK can only access BT customer accounts. I hope this helps.
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Jill Martin World Champion Pasty Winner
(@TheTownKitchen1) reported
@bt_uk Ex BT Openreach engineer.. "Trying to get your service provider to send out a BT Openreach engineer can b very stressful, time consuming endurance test" now why is that?
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Jeff Norton
(@thejeffnorton) reported
@bt_uk I think it’s shameful and abusing the customer relationship to tie tech support on a product I am paying for to signing up for a new contact. That’s mafia style racketeering. Is this BT standard operating procedure? I shall be referring the tactic to @Ofcom
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John Clements
(@JohnCle63935180) reported
@bt_uk Thanks. Is this a different number to customer services?
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Jeff Norton
(@thejeffnorton) reported
@bt_uk Thanks, James. Broadband still spotty and dropping constantly. The advisor on the phone initiated that BT would not help fix the problem because I am “out of contract” and the only way to ensure quality broadband was to sign up for a new router with a 24 mos contact.
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Tijo Joy
(@TijoJoy) reported
@bt_uk Need urgent help!! I have ordered a new connection & due to issues with the infra its getting delayed for weeks. Can i talk to someone to arrange something as a temp solution. I'm working frm home & without a connection is been tough. Please advise
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Chypoetldn
(@Chy78) reported
@bt_uk can you advise if there is a problem in SW8? My broadband keeps disconnecting has been for 2 days now.
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Georgina Mears
(@georgina_mears) reported
@bt_uk @WeAreOpenreach Well 6 months 14 Days and still no service Jo from BT inExecutive Customer Resolutions has been no help except to stop them taking money each moth for no service at all they could pay back the money taken last 6 months AS Always all Talk NO Action **** !!!
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🔆 Dave Thorne 💙
(@demuxdispatches) reported
@bt_uk is there a problem with your website, unable to login trying to report that the broadband speed is v poor and has been for a few days!!