BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Widnes, Frodsham, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 days ago |
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Internet | 4 days ago |
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TV | 6 days ago |
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Total Blackout | 12 days ago |
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Internet | 14 days ago |
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Internet | 14 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Marko (@SopranoCrew) reported from Atherton, EnglandMcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
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Brian O'Keefe (@rider45) reported from Seaforth, England@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Craig Pedder (@Pedder_YT) reported from Sandymoor, EnglandNow that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Jim Pearson (@mightyjimpo) reported from Up Holland, England@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Keith Jones (@Kjones1892) reported from Halewood, England@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Ray Waring (@RayWaring) reported from Liverpool, England@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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F.W. Woolworth (@moshirisboys) reported from Liverpool, England@mrjakehumphrey @btsport Never watched before,and not starting now.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (@RobOfEarth6) reported@bt_uk Hi shambolic organisation. I was sent a cheque for £80 for the sheer amount of time I’ve spent on the phone with problem after problem. The cheque has bounced. This needs sorting ASAP.
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Steven Moore (@winternip1983) reported@bt_uk Soon as I can get out of this stupid contract with @virginmedia I will
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Robert Bearup (@RobertBearup) reported@bt_uk Was on the phone for 90 mins waiting yesterday only to be cut off and my issue of my Internet phasing in and out since the 25th of this month
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Chris | TheCynicalKitty (@TheCynicalKitty) reportedFor a internet company with 100000's of customers @bt_uk's stock price sucks...
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samyacook (@samyacook1) reported@bt_uk We are unable to connect to Customer Service and we need urgent help. Adam was talking to us about our landline but we got disconnected. He suggested booking an engineer. Please do.
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Daniel Craft (@DanielCraft94) reported@EchoesEm @bt_uk @Plusnet Wish i could say them same, i placed an order 120+ days ago with BT and all they have managed to do is leave me with no service from a takeover to themselfs, useless
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Daniel Craft (@DanielCraft94) reported@bt_uk Over 100 days ago I placed an order and you left me with no service for months.
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Vincenzo Franco (@vmfranco92) reported@BTCare raised a complaint about a mid-sold package when recontracting last Friday. Have not been called back. Also, asked to be put back onto old package as 14 day cooling off. was told would take 5 wrk days. This has not happened, & now I’ve just got returns bag. Unacceptable!
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Ripp (@iRipp_1) reported@JRyderGaming @bt_uk Ever since I used out mate and got bt myself not had 1 single problem and speeds are very good
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Daniel Craft (@DanielCraft94) reported@bt_uk Please get someone to call me I cant bare wasting another 2 hours explaining the entire issue again to someone who doesn’t care @bt_uk