BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9 and WA10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: St Helens, Wigan, Runcorn, Bromborough, Liverpool, Warrington, Widnes and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Wigan |
Phone | |
| Runcorn |
Internet | |
| Bromborough |
Total Blackout | |
| Wigan |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamesboy
(@sijames54a) reported
@bt_uk I have Virgin Broadband but I do have BT Sport - I’ve been continually let down by Virgin Media. I am in a typically bad service area and I don’t believe BT offer fiber optic
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Yamesh
(@yamesh) reported
@bt_uk Hi... No longer a customer and no return bag received for your kit (which you'll charge me for if I don't return it). Instructions on how to request a return bag aren't valid. Can you help me get one please?
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Brad Hobson
(@alfordbrad) reported
@bt_uk During recent power cuts had no mobile phone service.Bought a basic analogue phone that plugs directly into bt socket that will work during future power outages. However our elderly parents are fully digital so doesn’t work in their house. Can you recommend phone that will
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Daz
(@RandyWatson6969) reported
@bt_uk Well I've had a months of crap Internet I have had many complaints all were closed even though I had never said I was satisfied. I have an open complaint at the minute that's been escalated I've never had any compensation. So why are you pretending to care now?
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Martin Kelly
(@Kelly316M) reported
@bt_uk Brian @bt_uk @BTGroup I have little faith in your help !! In the last 24HOURS I HAVE SPOKEN TO MORE THAN TWELVE AGENTS. It is a simple case of changing my contract to what is agreed & STILL I am being charged for unlimited calls which was CHANGED !!!
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Nick Grossbard
(@GrossbardNick) reported
@bt_uk Absolutely disgusted by the service received by two of your call handlers. Please reach out to me ASAP or twitter won't be the only social media platform I make a noise on.
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Elliot Pike
(@ElliotcPike) reported
@bt_uk unless you cancel their order randomly, because you are terrible.
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Martin Kelly
(@Kelly316M) reported
@bt_uk I have just finished a call with Tony & He sent ANOTHER EMAIL & STILL THE CONTRACT IS WRONG. I AM HANDING THIS OVER TO OFCOM NOW BECAUSE IT IS A JOKE - @bt_uk DESERVES TO FAIL AS A COMPANY !! TONY WAS VERY PLEASANT BUT SEEMED TO THINK THIS IS ALL A JOKE !!
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Jamesboy
(@sijames54a) reported
@virginmedia What do you think @bt_uk should it take more than 10 days not to be able to fix a broadband issue in the CR5 area
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Paul waterton
(@Paulwaterton2) reported
@BTCare @OpenreachHelp are Openreach probably the worst company to be putting in the nation’s fibre infrastructure? - My personal experiences is they are appalling?