BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in St Helens come from postal codes WA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 03/13/2026 05:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport, Wigan, Liverpool, Skelmersdale, Birkenhead, Frodsham, St Helens, Runcorn, Warrington and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Phone
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSkelmersdale E-mail
United KingdomBirkenhead E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • BazzaTomFerg BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HuntTheMole Mole (@HuntTheMole) reported

    @bt_uk Why do I never receive any follow up to my formally logged complaint?

  • MUFC_InMyVeins MUFC in my veins (@MUFC_InMyVeins) reported

    @HawkNooky00 @SkySports As much as I hate the woke box ticking agenda, particularly being perpetuated by @btsport I actually quiet like Pien Meulensteen on commentary. Unlike Lucy Ward and Karen Carney, Pien doesn’t waffle crap, and doesn’t have a voice that makes me want to shoot myself.

  • VincentSharple3 Vincent Sharples (@VincentSharple3) reported

    @bt_uk This is ridiculous. It’s hard to log into Wi-Fi when broadband isn’t working and your site/details are so hard to find. I’ve raised this issue already but will NOT put acct details on here. Do u really expect me to, chatbot?

  • stoner1968 @Stoner #BackBoris100% (@stoner1968) reported

    @bt_uk A renewal! Everything was working but renewal price was dearer than offers online. Called in to check why? Got price match. Then ongoing issues since with all WiFi discs being disconnected and 10days later still not working as per contract agreed

  • Cinister09 Cinister (@Cinister09) reported

    @bt_uk I have tried absolutely everything. I have reported it several times, have had a lovely engineer out, have had the line and number disconnected then reconnected. I have honestly tried everything - this has been an issue for a couple of years now at least. I am at my wits end.

  • itsxafx azzy ❤️‍🔥🏎️ (@itsxafx) reported

    @bt_uk my internet is suddenly extremely slow upstairs… 0.7mbps. i can’t seem to find any reason for this as this wasn’t the case yesterday.

  • DrChrisParry Chris Parry (@DrChrisParry) reported

    @btsport - where is @Saracens v @ospreys on your service? The game has started!

  • MalcsCaiger Malcs Caiger (@MalcsCaiger) reported

    @bt_uk Spent the morning on the phone with a helpful guy -Richard, just couldn’t get it back working. My kids think we’re in 1960. Disappointed as supposed to have a business line with same day repair and back up from the hybrid. Never trust companies with two letters in their name

  • Sam06075627 Sam (@Sam06075627) reported

    @btsportrugby @btsport I am trying to watch Saracens vs Ospreys and yet again BT Sport Ultimate is unwatchable due to signal….this isn’t the first time

  • cityon86 Oliver Nightingale (@cityon86) reported

    @bt_uk.... 8 days with no interner down and still no resolution in sight. Well over 12 hours spent on the phone trying to get it sorted. Endless promises of engineers and expert call backs... None of which have materlialised. Every time im call im told a different storey.