BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 12/25/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Southport, Bromborough, Liverpool, Runcorn, Lymm, Skelmersdale, Warrington and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomSouthport Internet
United KingdomBromborough Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Baileyphoto1 economically inactive and proud of it! (@Baileyphoto1) reported

    Thanks a bunch @btsport can't login on my TV, told to update my package on my laptop. It was only a European quarter final. As they say. It's only live once. What am I paying for again?

  • flappg Craig Campbell (@flappg) reported

    @mrgarethbrooks @btsportfootball @btsport Terrible keeping though

  • jev42 Jon (@jev42) reported

    @bt_uk Well, I spent an hour on live chat booking an engineer and have woken up to a text from ooenreach asking if the problem, in my office has been solved. Assistance is not required. Fix your website, it is shambolic.

  • KGB_GB Kevin Bell (@KGB_GB) reported

    Guardiola literally trying to escape into the Gents to try and get away from this terrible @btsportfootball interview #BTSport

  • AmmaarZahir Ammaar (@AmmaarZahir) reported

    @bt_uk are the worst broadband provider, told them numerous times that the connection is bad and keeps dropping yet nothing is done and they keep sending engineers who say different things, they tell me to test it through the BT app but when it’s down it doesn’t let me.

  • _amarvin_ _marvin_ (@_amarvin_) reported

    These BT sport commentators are ****** awful how do I move from listening to Peter Drury to listening to these clowns during midweek @btsport

  • tohaboo Tonyfluffbonce (@tohaboo) reported

    @bt_uk I left bt due to poor service and repeatedly being lied to by their agents. Never again.

  • 1cornishblue Cornish Blue (@1cornishblue) reported

    @AndyTelfer21 @btsport It does illustrate the problem. If he had been on VAR he’d have overturned the decision. Mind you he gets many of them wrong, so best keep him on TV where we are safe from him adding further incompetence to the game

  • Chigglesworld Chigs (@Chigglesworld) reported

    @bt_uk Roll out another firmware update - v0.26.03.01286-BT keeps kicking devices off or stops them allowing connections. People sent replacement routers work fine until it auto updates again to the firmware. FIX IT! All relevant tests done.

  • Tonysmini Tony (@Tonysmini) reported

    @samioik @jess_dubbs @bt_uk Have you looked at the MyBT app speed test to determine if it’s the line in or a WiFi issue?