BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Newton-le-Willows, Wigan, and Skelmersdale.

City	Problem Type	Report Time
Liverpool	Phone	2 days ago
Newton-le-Willows	Wi-fi	4 days ago
Liverpool	Internet	6 days ago
Liverpool	Internet	10 days ago
Newton-le-Willows	E-mail	18 days ago
Wigan	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Chris (@chriscol6765) reported 2 minutes ago from Garston, England

  Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

• 
  Cheyvonne Bower (@femaledec) reported 2 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  Mike Halton (@mch2010uk) reported 5 minutes ago from St Helens, England

  @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

• 
  Craig Cooke (@storm_imaging) reported 6 minutes ago from Adlington, England

  @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

• 
  Mike Kivi (@mikekivi) reported 10 minutes ago from Garston, England

  @bt_uk can you offer a better service for Broadband than Sky?

• 
  Name Cannot Be Blank (@bdpscouse) reported 17 minutes ago from Liverpool, England

  @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

• 
  Marko (@SopranoCrew) reported 26 minutes ago from Atherton, England

  Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

• 
  Chris (@chriscol6765) reported 28 minutes ago from Garston, England

  @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

• 
  Craig Cooke (@storm_imaging) reported 30 minutes ago from Adlington, England

  @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

• 
  Alridge Prior (@redams66) reported 31 minutes ago from Liverpool, England

  @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

• 
  Jamie Dixon (@redwitterer) reported 40 minutes ago from Birkenhead, England

  @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

• 
  burnzcarping (@scouser_burnzy) reported 40 minutes ago from Roby, England

  @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

• 
  Dianne Coughlin (@ChickiD) reported 43 minutes ago from Birkenhead, England

  Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

• 
  Andi Jarvis (@andijarvis) reported 44 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  Jake Adamson (@jakeadamson99) reported 45 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

• 
  Kris Leonard (@Kay_Leno) reported 46 minutes ago from Seaforth, England

  Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

• 
  sarah (@sarahsuttonx) reported 46 minutes ago from Newton-le-Willows, England

  Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

• 
  nicola (@bailene) reported 46 minutes ago from Appley Bridge, England

  @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

• 
  Stephen Grumpy (@steve_goulden) reported 54 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  matthew bradley (@mb1984) reported 59 minutes ago from Roby, England

  @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Glover (@thequestingvole) reported 5 minutes ago

  Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

• 
  TobyBailey - will follow back (@bailey_toby) reported 6 minutes ago

  @Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!

• 
  Mark Walder 🇺🇸⚛️🇬🇧🇬🇧⚛️🇺🇸 (@MarkWalder2) reported 8 minutes ago

  @bt_uk One of your exchange buildings has an alarm going off (BN6 9SR) there is no way to contact you about this by phone, it is annoying everyone is up at their windows and doors, could you please deal thing this issue!

• 
  Peter Old (@HamPeasyStottie) reported 8 minutes ago

  @bt_uk I have phoned twice but the issue is still unresolved. I still can't log in

• 
  Amanda Llewellyn (@mandllewellyn) reported 9 minutes ago

  @btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.

• 
  Alan Swanson (@Haggisguy) reported 9 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  Alan Swanson (@Haggisguy) reported 12 minutes ago

  @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.

• 
  Tod ◣ ◢ (@tod1877) reported 13 minutes ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  Tom Tolkien (@tomtolkien) reported 15 minutes ago

  @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.

• 
  Amit (@Amit72191182463) reported 16 minutes ago

  @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?