BT (British Telecom) Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn, Wigan and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
||
| Liverpool |
Phone | |
| Southport |
Internet | |
| Skelmersdale |
Internet | |
| Birkenhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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John Slater
(@melonforecstasy) reported
from
Liverpool, England
@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Ged McCann
(@GMcC74) reported
from
Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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Bob Foy
(@RobFoy9) reported
from
Liverpool, England
Genuinely poor @btsport
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Jane Holt X
(@Losecontr0lx) reported
from
Garswood, England
@bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk My girl has had the text but still not working ?
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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Bernard Platt
(@plattyphoto) reported
from
St Helens, England
@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Andy W
(@AndyWhittle2) reported
from
Aspull, England
@btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.
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Thomas Booth
(@tboothy) reported
from
Liverpool, England
@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce G™ Esq. 😷🇵🇹
(@bruceg87) reported
Guaita no chance on the saves? His positioning is terrible. Just gifting goals for Liverpool Against Spurs he was Prime Manuel Neuer Liverpool? Prime Bruce Grobbelaar when hes got a bet on #CRYLIV #epl #btsport
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Agnes Bergman
(@AgiBergman) reported
@paulstpancras @AnyVan @bt_uk When I phoned to do ask for it guy said you are in luck you have fibre optic in your new property. He ordered transfer, we got texts emails saying it will go ahead. Today no service. Turns out bcs we only have copper they cancelled the order altogether saying nothing to us.
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Owain Sutton
(@OwainAlty) reported
@AgiBergman @bt_uk @aaisp are exceptional for technical support and general customer service. Not the cheapest, but you get what you pay for.
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PaulStPancras ⌛#NHS #COP26 #Rejoin #NoHS2 🇪🇺 ©™
(@paulstpancras) reported
@AgiBergman @AnyVan @bt_uk BT is a law unto itself. Any problems with them, go through your local councillor. Their track record is not good. BT told us it would take 3-6 months to install broadband. 😶 Our house had no phone connection at all. Our current broadband provider took an hour & a half. 🙄
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Joglaresa & Belinda Sykes
(@_Joglaresa) reported
@bt_uk Expedite the issue! I have been in contact (as you 'suggest') EVERY SINGLE DAY THIS WEEK. And I am on the phone to them right now. I want every precious hour of the rest of my life NOT to be wasted calling you! If you won't send a working sim, send a burner phone or something!
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Stas Murzynowski
(@SMurzynowski) reported
@bt_uk Hi Aled. My unhappiness with price is not the issue. It’s the fact that I was told my package was identical, only to find that it wasn’t when I wanted to watch something and then that I need to pay extra. I felt hoodwinked. All now resolved.
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Lost Sophist
(@Lost_Sophist) reported
Anyone else having trouble with the @btsport app? Two attempts at reloading the game, and have 'problem playing content' keep coming up #LFC
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Neil Gunn
(@88NFG) reported
@btsport Why haven’t LFC got a light strip on.? Can’t make out the difference between the teams in sunlight .! Poor
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DonLemons
(@donlemons) reported
@btsport crowd noise is just painful white noise poor from BT
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Ed Leighton
(@edl67) reported
@bt_uk upgraded broadband on Monday. Not worked since Tuesday am. Engineers visits, 2 hubs tried. Hours spent on the phone. Currently in q for 50mins. Very poor. Time to switch supplier I think.