BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Newton-le-Willows, and Wigan.

City	Problem Type	Report Time
Liverpool	Wi-fi	3 days ago
Liverpool	Internet	9 days ago
St Helens	E-mail	19 days ago
Liverpool	Internet	20 days ago
Liverpool	Phone	22 days ago
Liverpool	Internet	25 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  W (@tweetJumpy) reported 2 minutes ago from Birkenhead, England

  @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

• 
  Jim Pearson (@mightyjimpo) reported 6 minutes ago from Up Holland, England

  @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

• 
  nicola (@bailene) reported 12 minutes ago from Appley Bridge, England

  @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

• 
  Martin Harkness (@Harkness7) reported 15 minutes ago from Runcorn, England

  @btbusinesscare any known issues in 01928 area?

• 
  Reg white (@Rockraj31) reported 16 minutes ago from Birkenhead, England

  @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

• 
  scousenatalie 😘 (@scousenatalie) reported 17 minutes ago from Liverpool, England

  @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

• 
  Pete Shaw (@Fireypop) reported 20 minutes ago from Garston, England

  @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

• 
  Jon H (@jonh64) reported 20 minutes ago from Garston, England

  @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

• 
  Michelle Daltry (@MichelleDaltry) reported 25 minutes ago from Birkenhead, England

  @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

• 
  Michael Dodd (@MJADodd) reported 28 minutes ago from Seaforth, England

  @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

• 
  K e r r i (@KerryM811) reported 31 minutes ago from Horwich, England

  @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

• 
  Dezzy (@Dezzy_Dezzy_80) reported 39 minutes ago from Liverpool, England

  @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

• 
  Unbearable for the foreseeable 🏆 (@AntSweeney) reported 42 minutes ago from St Helens, England

  @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

• 
  Vicky Denison Pinder (@vickypinder) reported 43 minutes ago from St Helens, England

  @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

• 
  Tony Hall-Turner (@TonyHT) reported 44 minutes ago from Bold Heath, England

  @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

• 
  Chris (@chriscol6765) reported 47 minutes ago from Garston, England

  @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

• 
  BoundinForward (@BoundinForward) reported 48 minutes ago from Liverpool, England

  @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

• 
  Michael Nolan (@MikeNolan) reported 54 minutes ago from Burscough, England

  Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

• 
  Jesus Pablo (@amijesuspablo) reported 55 minutes ago from Liverpool, England

  @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

• 
  BarryFergEFC (@BazzaTomFerg) reported 57 minutes ago from Seaforth, England

  Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Technicslover (@technicslover) reported 1 minute ago

  Het @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.

• 
  Colin Burns (@ColinWBurns) reported 4 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Spineless from those who did the damage. Whatever happened to being honest and owning up to one’s mistakes?

• 
  dannnehhh (@dannnehhh) reported 5 minutes ago

  Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

• 
  Chris (@tringgooner) reported 6 minutes ago

  @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

• 
  Et0nRifle (@TheEtonRifle) reported 7 minutes ago

  @bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 8 minutes ago

  @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

• 
  Amai Chong Memes business (@AmaiChong_ninja) reported 10 minutes ago

  @bt_uk Our thoughts are with the people who used BT’s service and found out: •Hidden charges are everywhere. •The app is useless and has no interaction with the company. I’ve messaged you 6 times now with no reply. Scammers

• 
  lauren. (@cyberbeautiful) reported 11 minutes ago

  Why do you never answer the damn phone!?! @bt_uk

• 
  Moyboy (@charlesdor66408) reported 11 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Fair bit of damage there Jim to soffits and fascia boards also looks like a scaffold job as well. Don't know why you have to chase up estimates?

• 
  mrchrisjohn (@mrchrisjohn) reported 11 minutes ago

  @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve