BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in St Helens come from postal codes WA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 03/12/2026 08:45

March 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport, Wigan, Liverpool, Skelmersdale, Birkenhead, Frodsham, St Helens, Runcorn, Warrington and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Phone
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSkelmersdale E-mail
United KingdomBirkenhead E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • BaptistBecker1 Spezza (@BaptistBecker1) reported from Southport, England

    Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bigalsand Alex (@bigalsand) reported

    @bt_uk what a load of shite your service is. CH3 postcode. Intermittent and slow service. Any rain or wind and it all grinds to a halt. Appalling. Fibre super mega speed... my arse.

  • elliestewartttt Ellie Stewart x (@elliestewartttt) reported

    @CHIPFAT_ please just keep trying to upload it🤞🏼 @bt_uk get your **** together man

  • Mayf1yMike Mike (@Mayf1yMike) reported

    Jenas is foolish. Studs down on the ankle area is a foul. It’s not a debate and his commentary is poor. Remove your bias. He keeps reiterating the slowed down replay. Even at normal speed it’s a foul. End of. Low quality commentating on this @btsport game. #WOLMUN

  • MrBudjie Budjie Borrow (@MrBudjie) reported

    @alexroycee @btsport @SkySports Crazy it really is .. it did feel like it was never official though and now we know why! .. both sides knew about it. I’ve always said Usyk beats AJ.. can’t change my mind now it’s happening!

  • robbiemanu77 Robbie Doyle (@robbiemanu77) reported

    @jjenas8 any chance you can shut up for ten minutes cause your as bad a commentator as your were a player.@btsport are scrapping the barrel with you.wish game was on @SkySports

  • cuddy271 Michael Cuddington (@cuddy271) reported

    I never enjoy the football presentation or commentary on @btsport , something lacking from what you get on @bbcsport or @SkySports

  • MatthewKaragich Matthew Karagich (@MatthewKaragich) reported

    @Berisha57 @btsport The marketing is bad all on all fronts, contributes to the notion that people aren’t interested in the 2. Bundesliga. Which is simply not true.

  • SteveRoberts78 Steve Roberts (@SteveRoberts78) reported

    @bt_uk had no WiFi and poor internet all afternoon… any chance of fixing as it’s shocking service

  • MikeP0WER Mike Power (@MikeP0WER) reported

    Jermain Penis going full retard saying that’s not a pen. A clear stamp on VDB. Is there an option to mute commentary the second half @btsport #mufc

  • hurrymartyn martyn hurry (@hurrymartyn) reported

    @btsport stick that Jermaine Jenas in the 🗑 awful.