BT (British Telecom) outages and service status in St Helens, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 23, 4:19 PM GMT+1.
- Internet (38%)
- Wi-fi (25%)
- E-mail (13%)
- TV (13%)
- Phone (13%)
The latest reports from users having issues in St Helens come from postal codes WA10 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Warrington, Skelmersdale, Wigan, Newton-le-Willows, Widnes, and Frodsham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 1 day ago |
|
Liverpool
|
Internet | 1 day ago |
|
Liverpool
|
Wi-fi | 3 days ago |
|
Liverpool
|
9 days ago | |
|
St Helens
|
Wi-fi | 10 days ago |
|
Birkenhead
|
Phone | 23 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
scousenatalie 😘 (@scousenatalie) reported from Liverpool, England@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
-
Jake Adamson (@jakeadamson99) reported from Ellesmere Port, EnglandJust let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
-
Ed Manning (@Ed_Manning) reported from Birkenhead, EnglandAs for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
-
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
Matthew Burrow (@matt_burrow) reported from Frodsham, England@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
-
Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
-
sarah (@sarahsuttonx) reported from Newton-le-Willows, EnglandFantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
-
Brilliant Tours (@brilliant_tours) reported from Liverpool, England@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
-
Mike Kivi (@mikekivi) reported from Garston, England@bt_uk can you offer a better service for Broadband than Sky?
-
Andi Jarvis (@andijarvis) reported from Liverpool, EnglandDo you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
-
Jim Pearson (@mightyjimpo) reported from Up Holland, England@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
-
Chris (@chriscol6765) reported from Garston, EnglandHey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
-
Bernard Platt (@plattyphoto) reported from St Helens, England@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
-
This is me 🧶 (@Margymoo) reported from Birkenhead, England@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
-
Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
-
TheBigRedFella (@CarlV_B) reported from Seaforth, England@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
-
Sam Cartwright (@samtcartwright) reported from Golborne, England@virginmedia @BTCare do you want another customer?
-
Andy Leggott (@andyleg66) reported from Lymm, England@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
-
Thomas Booth (@tboothy) reported from Liverpool, England@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Apex Signs (@apex_signs1) reported@btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!
-
Nix's (@nickinoonoos) reported@bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64
-
Trainstation Fitness (@tsfitness2) reportedWe’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk
-
rossdenholm (@rossdenholm980) reported@bt_uk no had problems for about a month now in middle of a online game and the broadband starts flashing orange and kicks me
-
Chris Fletcher (@Get_Fletch) reported@bt_uk I'm waiting for a call from the reactivation team. Apparently, they are outbound only when I spoke to your customer service and sales team this morning
-
KingshillNo.1 (@The_pit_bing) reported@btbusinesscare youve emailed me every weekday for a week claiming to have called me and "went to voicemail" Lies, phone sitting beside me as I wait to promptly resolve ridiculous billing complaint. I reply to your "missed you" emails pointing this out You just repeat - disgrace
-
Graeme Wallace (@Waldomatt) reported@bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.
-
Victor Olliver (@VictorOlliver) reportedInternet outage reported @btbusinesscare @EE on England south coast.
-
6igantuar (@6igantuar) reportedI'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus
-
Ralph Hardwick (@HardwickRalph) reported@bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.