BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Newton-le-Willows, Wigan, and Skelmersdale.

City	Problem Type	Report Time
Liverpool	Wi-fi	10 hours ago
Liverpool	Internet	2 days ago
St Helens	Internet	4 days ago
Liverpool	Phone	6 days ago
Newton-le-Willows	Wi-fi	8 days ago
Liverpool	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Cheyvonne Bower (@femaledec) reported 1 minute ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  Jon H (@jonh64) reported 3 minutes ago from Garston, England

  @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

• 
  helen parker (@helly_welly_woo) reported 5 minutes ago from Garston, England

  @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

• 
  Dianne Coughlin (@ChickiD) reported 6 minutes ago from Birkenhead, England

  Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

• 
  Vicky Denison Pinder (@vickypinder) reported 9 minutes ago from St Helens, England

  @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 9 minutes ago from Liverpool, England

  @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

• 
  Craig Cooke (@storm_imaging) reported 33 minutes ago from Adlington, England

  @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

• 
  Chris (@chriscol6765) reported 34 minutes ago from Garston, England

  @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

• 
  Ray Waring (@RayWaring) reported 36 minutes ago from Liverpool, England

  @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

• 
  Jamie Grace (@JamieJew590) reported 37 minutes ago from Lymm, England

  @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

• 
  TheBigRedFella (@CarlV_B) reported 37 minutes ago from Seaforth, England

  @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

• 
  Sam Cartwright (@samtcartwright) reported 44 minutes ago from Golborne, England

  @virginmedia @BTCare do you want another customer?

• 
  Thom Rawlinson (@ThomRawlinson) reported 47 minutes ago from Kirkby, England

  Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

• 
  Matthew Burrow (@matt_burrow) reported 47 minutes ago from Frodsham, England

  @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

• 
  Vicky Denison Pinder (@vickypinder) reported 49 minutes ago from St Helens, England

  @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

• 
  Thomas Booth (@tboothy) reported 50 minutes ago from Liverpool, England

  @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

• 
  Kris Leonard (@Kay_Leno) reported 50 minutes ago from Seaforth, England

  Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

• 
  Steve Mc (@LeedsViking) reported 52 minutes ago from Warrington, England

  Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

• 
  burnzcarping (@scouser_burnzy) reported 53 minutes ago from Roby, England

  @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

• 
  Jamie Grace (@JamieJew590) reported 59 minutes ago from Lymm, England

  @bt_uk Service is still running just the cables and poles damaged

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 4 minutes ago

  Shock @bt_uk has another outage after saying they fixed the issue… I need recommendations for another provider because this contract is getting terminated.

• 
  Macro Bielsa (@Forex_trader_4u) reported 4 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

• 
  Macro Bielsa (@Forex_trader_4u) reported 5 minutes ago

  @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.

• 
  Sem Essessi (@SemiEssessi) reported 7 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  Emma Clarke (@ladyemmaclarke) reported 7 minutes ago

  @BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.

• 
  Ian Robson (@GFX2001) reported 8 minutes ago

  @Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.

• 
  Stewart James (@stewmj81) reported 13 minutes ago

  @bt_uk There is no point they are useless, no help whatsoever.

• 
  GerryC🏇🏾 (@Epsom1780) reported 16 minutes ago

  @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

• 
  MatCo (@btcmateus) reported 19 minutes ago

  @bt_uk @danprofit21 Internet is down again! CR8 2JA

• 
  John Adams (@JohnAdamsEbble) reported 19 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom