BT (British Telecom) Outage Report in St Helens, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Liverpool, Seaforth, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Liverpool |
||
| Liverpool |
Internet | |
| Seaforth |
Wi-fi | |
| Seaforth |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
TheBigRedFella
(@CarlV_B) reported
from
Seaforth, England
@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
-
helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
Alridge Prior
(@redams66) reported
from
Liverpool, England
@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
-
billy omalley
(@b11oma) reported
from
Warrington, England
@bt_uk is there a problem with Bt email
-
Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
-
Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
-
Ged McCann
(@GMcC74) reported
from
Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
-
Cheyvonne Bower
(@femaledec) reported
from
Croft, England
@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
-
Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
-
Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
-
Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
-
Cheyvonne Bower
(@femaledec) reported
from
Croft, England
Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡
-
Cheyvonne Bower
(@femaledec) reported
from
Croft, England
My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
-
Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
-
Andy Leggott
(@andyleg66) reported
from
Lymm, England
Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
-
Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
-
Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Gilly McEco-Zealot (i can boogie!!) 🏴
(@GillDurham) reported
@btbusinesscare I’ve sent DM’s till I’m blue in the face. Spent hours on the phone to BT and nothing has happened. Neighbours with serious health issues who can’t call out for help as no phones or broadband. It’s utterly ridiculous.
-
Sammy Curtin
(@SammyCurtin) reported
@bt_uk @Nathanb81236595 I need help my internet has been prematurely been cancelled by 3 weeks. Just returned to my flat to find that its already turned off. Tried restarting the router to make sure that wasn’t the issue. Please resolve ASAP I need to work tomorrow!
-
Gilly McEco-Zealot (i can boogie!!) 🏴
(@GillDurham) reported
Day 6 with still no broadband. @btbusinesscare @BTBusiness not really any good for anyone trying to run a business. Yet they still take the direct debit for the service I don’t have and they can’t give me a date for when it will be back up. Any workarounds they want to charge me!
-
Op Bull
(@Opinionatedbull) reported
Pathetic! @btsport, the ref was in the process of blowing his whistle. Why did he change his mind! Why can the commentators not see what the screen shows us? Terrible injustice to M United.
-
Neville Carolan
(@Nev_C) reported
For the second night in a row I've watched a game on @ScotlandSky and the thing that stuck me is what a poor standard their production is compared to what @btsport used to have.
-
adam timms
(@adamtimmsytimms) reported
Why is @bt_uk internet so **** my nan runs faster then their internet
-
Rebecca Dugdale
(@beccid79) reported
Phoned @bt_uk to cancel my grans phone line since she passed away, explained the number to be cut off and they only went and cut off my aunt's house next door instead. Won't fix it for a week. 🤬 Last thing we need at this time!!
-
Herr David
(@_HerrDavid_) reported
@bt_uk Someone has raised a fraudulent Line order at my property cutting off my existing provider. I have called your customer service team who where completely unhelpful and said there is nothing they can do. This is unacceptable and I need help.
-
David
(@davelympo) reported
@MartinSLewis Hi, I'm trying to renew my contract with @bt_uk but they won't offer me the same deal as new customers. What can I do? They just say the options aren't available to me, which according to customer loyalty penalties is incorrect. help please, #bt #broadband
-
Dee
(@Dillzie) reported
So @bt_uk broadband has been down since 4 o’clock and they are saying that I won’t have any service till 7th or December. The mediocre apology and the promise of a refund for the days without internet is diabolical.