BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Seaforth, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Marko
(@SopranoCrew) reported
from
Atherton, England
Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Jim Pearson
(@mightyjimpo) reported
from
Up Holland, England
@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Maisie Roberts
(@mazzz_) reported
@Ofcom Thank you I will log it with you as @bt_uk are making it extremely difficult to resolve my problem
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Mike Stevens
(@MikeIStevens) reported
@bt_uk any update on loss of Wi-Fi in Dunfermline, Fife? No service since 4-30pm and no update either
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David Beveridge
(@beveridge_david) reported
@bt_uk I have to say that all the people I have spoken to on the phone regarding my ongoing issues with the WiFi have been lovely. Although, the internet still doesn't work after six weeks of installation. 🙄
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Hugh Bonner
(@HuwBonner) reported
Commentary of Toulon/ Saracens on @btsport is shockingly bad
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FaZe Zilchy
(@ZilchyEU) reported
@bt_uk So is there a problem at your end?
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stella
(@starlight7674) reported
@bt_uk just wondered what was going on twice my broadband smart hub 2 went green then orange and back blue for no reason wondered if there was a problem it now 12.30 am saturday 14th may
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Steve Hawkins
(@BigSteveHawkins) reported
@bt_uk You aware of issues in the North of England? We have the BT Pro box and despite numerous resets and retunes we can't get any terrestrual HD channels such as BBC1 HD, ITV HD, Channel4 HD, etc. Right in the middle of the FA cup final!
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Brian
(@_nomorepolitics) reported
Thanks @bt_uk for your quick response to a problem with my Smart Hub. It went down at 10:30pm Thursday rang on a Friday morning and just received my new router that is working perfectly👍🏻👏🏻👏🏻👏🏻
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Rhona
(@arrbee54) reported
@bt_uk Friday 13th indeed for those of us in KY12 and KY11. No broadband since late yesterday afternoon. My contract is finishing so this outage of 17 hours and counting, combined with selling BT Sports is the final straw
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Spikeymires
(@spikeymires) reported
@ClaireBegbie @bt_uk Same here Claire. I had sky for 2 years, no problems at all. After a month with @bt_uk 2 big problems.