BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 02/14/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Liverpool, Wigan, Seaforth, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.

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City Problem Type Report Time
United KingdomWarrington Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • BazzaTomFerg BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hibbsy John Hibbs (@hibbsy) reported

    @bt_uk Shambles of a process. Initially contacted BT to cancel my services, then went ahead & booked new supplier only to be told BT had put a ‘lock’ on the account and I needed to stop the cancellation & should of just let the new supplier do this. Now I’m paying twice for 3 weeks!

  • frdragonspouse Jill Hayward (@frdragonspouse) reported

    @stillawake @bt_uk Yes. Some companies really do respond but with others it's purely damage limitation.

  • mazymixer Simon Walkden (@mazymixer) reported

    @DavidLavelle19 @bt_uk I have Sky TV & broadband in my house, but the BT account is in the house my ex lives in. I wouldn't go back to BT as their TV service and broadband are substandard.

  • Alasdairpkirby Alasdair Kirby 🏋️🥋🤼🖥️🎞️ (@Alasdairpkirby) reported

    Last weekend, I decided to upgrade my broadband and TV package with @bt_uk I could have looked elsewhere as I'm in Virgin fibre area, but as we may be moving I decided to hold off for a while. Plus I had been happy with service. What could go wrong /1

  • mazymixer Simon Walkden (@mazymixer) reported

    I don't like to call out companies on here, but @bt_uk has made me absolutely livid this weekend. 7 hours I have wasted trying to get a resolution to a problem they made. I've been told lies; promised tasks haven't been done and calls to confirm action taken haven't been made...

  • mazymixer Simon Walkden (@mazymixer) reported

    @bt_uk another day, another nightmare with your company. I've just received a scheduled call from your complaints team, but it cut off before I could answer as my signal dropped out & they haven't even bothered to try me again. This is after 5 hours on message/calls yesterday!

  • DenisseSister Denisse Cathy Denise Gomez💗❄️🦋🐬 (@DenisseSister) reported

    @WWEUK @btsport Help

  • mazymixer Simon Walkden (@mazymixer) reported

    @bt_uk still no call, which I was promised between 12 & 2pm. I am now on hold AGAIN trying to chase up why you can't keep your promises. The lack of respect you show to your customers when you have made an error with their service is completely unacceptable.

  • mazymixer Simon Walkden (@mazymixer) reported

    ...there are too many big companies like @bt_uk who don't actually live the values they state. If customer satisfaction was so important, someone would have taken ownership of this as they promised me after a 2 hour call yesterday. I'm absolutely furious about this!

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @l_60db Sorry about the issues, If this is related to a business account could you please send to @btbusinesscare so we can discuss. If you could provide your name, business name, address and telephone number thanks