BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Newton-le-Willows, Wigan, and Skelmersdale.

City	Problem Type	Report Time
Liverpool	Phone	1 day ago
Newton-le-Willows	Wi-fi	3 days ago
Liverpool	Internet	5 days ago
Liverpool	Internet	9 days ago
Newton-le-Willows	E-mail	17 days ago
Wigan	Wi-fi	18 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  wayne peers (@wanner316) reported 2 minutes ago from Golborne, England

  @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

• 
  BarryFergEFC (@BazzaTomFerg) reported 3 minutes ago from Seaforth, England

  Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

• 
  Pete Shaw (@Fireypop) reported 11 minutes ago from Garston, England

  @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

• 
  This is me 🧶 (@Margymoo) reported 13 minutes ago from Birkenhead, England

  @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

• 
  Jamie Dixon (@redwitterer) reported 17 minutes ago from Birkenhead, England

  @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

• 
  Andy Leggott (@andyleg66) reported 19 minutes ago from Lymm, England

  Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

• 
  Jamie Grace (@JamieJew590) reported 20 minutes ago from Lymm, England

  @bt_uk Service is still running just the cables and poles damaged

• 
  Michelle Daltry (@MichelleDaltry) reported 21 minutes ago from Birkenhead, England

  @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

• 
  John McCormick (@JohnMc_91) reported 23 minutes ago from Widnes, England

  @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

• 
  Tony Hall-Turner (@TonyHT) reported 24 minutes ago from Bold Heath, England

  @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

• 
  Pete Shaw (@Fireypop) reported 28 minutes ago from Garston, England

  @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

• 
  dylan (@dylanh7389) reported 30 minutes ago from Warrington, England

  @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

• 
  Andy Leggott (@andyleg66) reported 31 minutes ago from Lymm, England

  We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

• 
  Cheyvonne Bower (@femaledec) reported 31 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  lozza (@othemightyi) reported 33 minutes ago from Liverpool, England

  @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

• 
  Ed Manning (@Ed_Manning) reported 34 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  Michael Nolan (@MikeNolan) reported 36 minutes ago from Burscough, England

  Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

• 
  Andi Jarvis (@andijarvis) reported 39 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  Paul Smith 🦁 (@Smithy523) reported 48 minutes ago from Warrington, England

  @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

• 
  Chris (@chriscol6765) reported 56 minutes ago from Garston, England

  @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 10 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  Vince (@vinc3h4ll) reported 11 minutes ago

  @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years

• 
  Mini67!x (@jellywellys99) reported 12 minutes ago

  @bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card

• 
  Emma Clarke (@ladyemmaclarke) reported 14 minutes ago

  @BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.

• 
  Brian McBride (@brian_mcbride1) reported 14 minutes ago

  @bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 14 minutes ago

  @bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 14 minutes ago

  @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

• 
  Dr Pauline Nelson (@DrP_Manc) reported 17 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  MARK FISHER (@MARKFIS77921435) reported 17 minutes ago

  @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

• 
  trevor rhodes (@trevjrho) reported 20 minutes ago

  @bt_uk Having a really poor experience with the switch to Digital Voice. Included being sent inaccurate information, wrong switch over date, I've now been unable to receive incoming calls for 3 days. Latest news 'should be resolved within a further 3 working days'. A thread 1/2