BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 03/07/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Skelmersdale, Birkenhead, Frodsham, St Helens, Southport, Runcorn, Warrington, Wigan and Seaforth.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSkelmersdale E-mail
United KingdomBirkenhead E-mail
United KingdomFrodsham Internet
United KingdomSt Helens Internet
United KingdomSouthport Phone

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • Smithy523 Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • BazzaTomFerg BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

  • tweetJumpy W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • thewolstencroft Michael Wolstencroft (@thewolstencroft) reported from Southport, England

    Been without broadband for a month, BT complaints team meant to ring today before 14:30 obviously no call. Currently on hold for 15 minutes. Absolute joke of a service @bt_uk

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • ChickiD Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • drowen44 Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

  • MikeNolan Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ellen__jones Ellen Jones (@ellen__jones) reported

    Hey, weird Q @bt_uk. @OpenreachHelp have just been to visit about wifi issues. They believe that something is wrong in the system with my address meaning I can't access higher speed broadband despite there being ports free & my neighbours having it. They said to contact you.

  • simonthoumire Simon Thoumire (@simonthoumire) reported

    I’m outraged at the terrible service @bt_uk are offering in not fixing my 80 yr old parents in South Lanarkshire. 5 days without phone and internet for their whole village. Sort it out!

  • Ianjones143 Ian Jones (@Ianjones143) reported

    @BoxingKingdom14 @btsport @jakepaul Slip or not, doesn’t look like he’d have gone down without being jabbed in the chops. Call it an assisted slip if you like 😖🥊

  • Inval1dUser AaronPWallis (@Inval1dUser) reported

    @BoxingKingdom14 @btsport @jakepaul He g9t hit then he fell down. What else is there to dicuss?

  • HitsOnlyCrew HOC_DEZ (@HitsOnlyCrew) reported

    @BoxingKingdom14 @btsport @jakepaul Knock down

  • c_bryson_ c_bryson (@c_bryson_) reported

    @BoxingKingdom14 @btsport @jakepaul The punch didn’t send him down but it landed though

  • Tomahol1 Tom Holland (@Tomahol1) reported

    @WeAreOpenreach @bt_uk it's Monday morning of the week that my fault will supposedly be fixed. Resolution date currently the 3rd. Any bets on what time it'll change (for the 7th time) to the 10th? #stilloffline

  • hunkkind Rashim Uddin (@hunkkind) reported

    @BoxingKingdom14 @btsport @jakepaul Let’s be honest it’s a knock because gloves touched the canvas but it was tommy coming forward taking a step and then getting hit being off balance and front front slipped still a knock down but it was hurting him at all no big deal lol

  • armstronskis Richard Armstrong (@armstronskis) reported

    @bt_uk when are you going to fix the broadband in my area (Wellingborough) the issue has been going on for ages now & it’s making it virtually impossible to work from my home office.

  • rickyomniscient Ricky Flores (@rickyomniscient) reported

    @BoxingKingdom14 @btsport @jakepaul Push jab, still a knock down yes. It throws off your balance when you take when of those!