BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 02/17/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Wigan, Seaforth, Southport, Skelmersdale, Birkenhead and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomWarrington Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnarchistDicky 𝑳𝒐𝒓𝒅 𝑻𝒐𝒏𝒚 𝑴𝒂𝒈𝒓𝒂𝒕𝒉𝒆𝒂 (@AnarchistDicky) reported

    @btsport OH NO I HAVE SEEN IT AND THE GEOBLOCK DOESNT WORK

  • UmarManzoor_ Umar Manzoor (@UmarManzoor_) reported

    @Yusuf03162735 @Ollieslost @btsport Shut up *******

  • Jo_jodie_ Jodie (@Jo_jodie_) reported

    @bt_uk really disappointed with your service (or lack of) this week. Two engineer visits not undertaken as booked and two promised call backs which failed to materialise. Please advise how this can be resolved.

  • westcountrybird Rachel (@westcountrybird) reported

    @bt_uk Your service so far has been appalling. No internet for a week now. Absolutely useless when I need to be able to work at home. This has been reported several times. Please advise me why the promised repair by today still hasn’t happened?

  • Ells41131425 Ellie✌🏼 (@Ells41131425) reported

    @bt_uk My internet has been down for 3 hours now again!!! I’ve had 4 hours of internet access in the last 24 hours. Any updates please?

  • DansThatMan Dan (@DansThatMan) reported

    Holy ****, @KMbappe is actually an unreal talent #ChampionsLeague #BARPSG #btsport

  • ollyismyname Olly Clements (@ollyismyname) reported

    @btsport commentary team acting as if Barcelona haven't been on this bad run for a few seasons now. Yes they need a rebuild, they also needed a new team after their 8-2 loss last season!

  • Iborra79L Phil Louey 🏏 (@Iborra79L) reported

    Fair to say pitch side interviewers ask some pretty ****, boring questions. I could do their job, in fact I'm going to apply to @btsport to see if they will give me a go. Des Kelly just asked Henderson if he thought Liverpool needed that win. Duh!

  • Zaki21034 Zaki Abdul (@Zaki21034) reported

    @bt_uk is so bad

  • _mak91 MAK (@_mak91) reported

    @btsport the sounds pretty bad on bt sport 3