BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Southport, Liverpool, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Birkenhead, Frodsham and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Phone | |
| Southport |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Skelmersdale |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jake McLaughlin
(@jakemac97) reported
from
Wigan, England
@jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Jake McLaughlin
(@jakemac97) reported
from
Wigan, England
Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Lynsey Finney
(@LynseyF85) reported
from
St Helens, England
@GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Cardwell
(@iain_cardwell) reported
@bt_uk during June and July our broadband was down for 35 days starting from 08 June. My wife has had an email today to say that £25.20 has been credited to our account for the downtime. Based on the fact automatic compensation is £8.40/day, where does £25.20 come from??....
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Michael Nelson
(@Mikethebrick) reported
@bt_uk terrible company leave people without internet when they say the work has been carried out! Mini hubs are rubbish!
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Ryan Flynn
(@rdflynn) reported
@bt_uk Sorry, maybe I need to make it clearer. The upgrade has already happened - the equipment in the road etc has been fitted, hence why the other company can offer the service. Just wondered when BT would offer upgrade, but it seems from your reply that BT don’t know themselves?
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Julian
(@JuFitJuJu) reported
@bt_uk Cheaper bill would be nice? Top dollar for a below average service
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Nick Moulsdale
(@nickmoul) reported
@bt_uk Any hope of any resolution?
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Gerry OSullivan
(@GerryOSulliva19) reported
@bt_uk Alternatively don’t bother and save yourselves from dealing with an appalling organisation with little or no customer service values Don’t ruin your Sunday!
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Gem
(@gemhorne86) reported
from
Driffield, England
@bt_uk when do accept the problem to be fix in Driffield, East Yorkshire. Had no internet for last 5/6 hours
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Gerry OSullivan
(@GerryOSulliva19) reported
@bt_uk Am I the only customer answering your tweet who hasn’t had a response? I think I might be? PAR for the course for BT,no response across the board.
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Nick Moulsdale
(@nickmoul) reported
@bt_uk Ok so a week ago we were put on Digital Voice and Since then we’ve no landline service, our phone number we’ve had since 1986 May or may not be available and Open Reach are arguing with BT about whether the number we’ve had starting 01423 is allowed in 2022 worked 10 days
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Mike Crawford
(@MikeCra60741709) reported
@bt_uk My BB is down so not going well.