BT (British Telecom) outages and service status in St Helens, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 28, 3:29 PM GMT+1.
- Internet (69%)
- Wi-fi (19%)
- E-mail (6%)
- Total Blackout (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
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Wi-fi | 1 day ago |
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Liverpool
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Internet | 1 day ago |
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Liverpool
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Internet | 1 day ago |
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Liverpool
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Wi-fi | 2 days ago |
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Liverpool
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Internet | 4 days ago |
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Liverpool
|
Total Blackout | 10 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Owen H ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ (@drowen44) reported from Seaforth, EnglandHey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but sheโs still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService
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Chris (@chriscol6765) reported from Garston, England@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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Mike Halton (@mch2010uk) reported from St Helens, England@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
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PaulDC JFT96 โญโญโญโญโญโญ (@PaulDC28) reported from Liverpool, England@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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Michelle Abraham (@ChelleAbraham) reported from Wigan, England@bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.
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Bernard Platt (@plattyphoto) reported from St Helens, England@BTCare is there any problems with Bt mail stopped working yesterday and I canโt get it back on
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England@richardosman Iโve had the free BTsport APP on my EE Ipad but itโs never worked & ive spend hours on the phone to support & gave up ages ago!
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Jamie Dixon (@redwitterer) reported from Birkenhead, England@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I canโt do online. You then ignored my DM. Please help me as I donโt have time to call you again.
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Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isnโt ideal. And honestly if you are working on it we wouldnโt know as youโre keeping us waiting for a call until next Monday - you arenโt even providing a solution, just a call in another week ๐๐ป
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Bobby Rooney ๐บ๐ฆโฎ๏ธ (@RealBobbyRooney) reported from Maghull, EnglandNo busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.
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Brian O'Keefe (@rider45) reported from Seaforth, England@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but itโs bad again today.
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dylan (@dylanh7389) reported from Warrington, England@England @RoyRickard @bt_uk @JHenderson Henderson ๐ฎ๐ด one of the worst players of all time to captain a European cup winning team
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Mike Kivi (@mikekivi) reported from Garston, England@bt_uk can you offer a better service for Broadband than Sky?
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Michael Nolan (@MikeNolan) reported from Burscough, EnglandOrdered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up heโs one annoying prick @btsport #CHEMCI
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Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England@bt_uk Hello, nope still experiencing issues.
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Chris (@chriscol6765) reported from Garston, EnglandHey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Thom Rawlinson (@ThomRawlinson) reported from Kirkby, EnglandNever quite understand commentators making excuses for players diving saying the team needs the point. Itโs cheating ๐ #SHUEVE #BTsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Ruthen (@GregRuthen) reported@bt_uk @KerZE87 No one is following up our complaints 2 put of 12 recorded. Something is seriously wrong when technical support is trying to sell to you smells of desperation.
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Graeme Davis (@GraemeDavis) reported@bt_uk That doesnโt work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?
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ralphaverbuch (@ralphaverbuch) reported@bt_uk login to account but can't see any details on anything anymore? Something is broken. Who do we talk to to sort this?
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emze (@KerZE87) reported@bt_uk I already know thereโs an issue as this was discussed on a community Facebook page. But it wouldโve been nice to have been told by email or text that there was an issue.
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Simon Smith (@Simoncitizen) reported@Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk
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Angry Scotsman (@Ang_ryScotsman) reported@bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.
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Vae Vix ๐ซ๐ท ๐ฆ๐บ ๐จ๐ญ ๐ฌ๐ง (@VaeVix) reported@grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.
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Simon Smith (@Simoncitizen) reported@Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?
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THE FLORAL BOUTIQUE LTD (@SANDIEFLORIST) reported@btbusinesscare terrible connection again today. Slow download all morning. I didn't want to listen to the radio anyway! ๐ก
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๐ฒ๐๐๐๐๐๐๐ก๐๐ (@catallaxer) reported@omotforest @bt_uk @openreach Fully accept your point. However, you are missing out. 1 gigabit+ speeds really are worth it. 2.5 gigabit is next. You will never get that over copper or satellite. Copper is being phased out.