BT (British Telecom) Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Skelmersdale, Birkenhead, Frodsham, St Helens, Southport, Liverpool, Runcorn, Warrington, Wigan and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
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| Birkenhead |
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| Frodsham |
Internet | |
| St Helens |
Internet | |
| Southport |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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deborah
(@DebMacc) reported
from
Prescot, England
@ladylittler @bt_uk Have you got phone signal? X
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Dezzy
(@Dezzy_Dezzy_80) reported
from
Liverpool, England
@btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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Michael Dodd
(@MJADodd) reported
from
Seaforth, England
@julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person
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Helen Grieve 🇬🇧
(@grieve51166) reported
from
Southport, England
@bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Thomas Booth
(@tboothy) reported
from
Liverpool, England
@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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John Slater
(@melonforecstasy) reported
from
Liverpool, England
@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk My girl has had the text but still not working ?
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Roy Bayfield
(@mister__roy) reported
from
Ormskirk, England
@bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.
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Bob Foy
(@RobFoy9) reported
from
Liverpool, England
Genuinely poor @btsport
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Jane Holt X
(@Losecontr0lx) reported
from
Garswood, England
@bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x
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Paul Snowdon
(@67Snowy) reported
from
Maghull, England
@AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…
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Andy W
(@AndyWhittle2) reported
from
Aspull, England
@btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.
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Bobby Rooney 🇺🇦☮️
(@RealBobbyRooney) reported
from
Maghull, England
No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate
(@Haribo_Lover) reported
@bt_uk trying 2 sign up for home essentials but reject @ check stage. I get legacy benefits, ur call centre confirmed eligibility & advised contacting who pays my benefits. 30 mins later waiting & tax credits say my record is right & no idea what the issue is. Please can u help.
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Greg Wallace
(@greg9rovers) reported
@bt_uk I can't believe how bad your service is. Why am I paying for 200mbps bur only getting 17mbps? Nobody will answer the chat and your phone line says thanks for calling before hanging up! This is shocking. #ComplaintIncoming
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Andy S
(@InWoyWeTwust) reported
@bt_uk is there an email address that I can contact as I have some questions about your 4g home broadband service
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Greg Wallace
(@greg9rovers) reported
@bt_uk It's now got worse. Eventually got through to chat online. Told I need an engineer visit, but won't come on a Saturday. I have no holidays left to take for B.T. Then my wi-fi goes off again during chat. This is horrendous service. Paying for a substandard service.
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unless978
(@unless978) reported
@bt_uk we have just been advised that you are switching us to Digital Voice next week. There is no mobile at all where we live. If there is a power cut, we risk my elderly mother not being able to call 999. This is awful, and I would like advice on how to make a formal complaint
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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James Peberdy
(@Jpebs) reported
Hey @bt_uk my talk21 has been locked and I’ve been advised that I’ll be emailed a code, which I’ve not received.. can you please help?!
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Pete Cousins
(@PeteCuzz) reported
@bt_uk Please explain what the current issue is in Smallfield, Surrey. No broadband now for 5 days and heard it won’t get fixed until 7th July! Can an engineer call before arriving?
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Rutto 🇵🇸
(@ezrandez) reported
@England @rioferdy5 @bt_uk Play Saka or i support Germany
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𝖍 𝖆 𝖓 𝖓 𝖆 𝖍 🍂
(@xsuperhan) reported
@bt_uk Not ideal really. The slot is 1PM-6PM which doesn’t help things either having such an open ended time slot. Hard to try and arrange around that when I’ve said something has come up. What happens if I’m unable to attend?