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BT (British Telecom)

BT (British Telecom) outages and service status in St Helens, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 10, 12:54 AM GMT+1.
  • 47% Internet (47%)
  • 27% E-mail (27%)
  • 13% Total Blackout (13%)
  • 7% Wi-fi (7%)
  • 7% Phone (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Liverpool, Skelmersdale, and Leigh.

CityProblem TypeReport Time
Wigan Internet 4 days ago
Liverpool Total Blackout 8 days ago
Skelmersdale E-mail 10 days ago
Liverpool Total Blackout 11 days ago
Liverpool Internet 11 days ago
Liverpool Wi-fi 11 days ago

Nearby cities with recent reports

Wigan

1 recent signals

4 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • amijesuspablo
    Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • JamieJew590
    Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • RealBobbyRooney
    Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported from Maghull, England

    No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • Pat_Wisedale46
    Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • BeerGuzzler1878
    BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • redwitterer
    Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • Bumpydogo
    Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • DannyBuble
    Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • tboothy
    Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • Smithy523
    Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • othemightyi
    lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JustClembo
    Justine Clement (@JustClembo) reported

    @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

  • KirsteenCampbel
    Kirsteen Campbell (@KirsteenCampbel) reported

    @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks

  • grantjarvis666
    JARVIS (@grantjarvis666) reported

    @bt_uk I have had possibly the worst internet from you over the past 4 years! I pay for 950mb and barely get 130mbps on a good day. Fobbed off every time I speak to customer service. Never again

  • whatawallyart
    W H A T A W A L L Y ©️ (@whatawallyart) reported

    @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

  • geosomerville
    George Somerville (@geosomerville) reported

    Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

  • rodrrobson
    Rod Robson (@rodrrobson) reported

    @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.

  • markie_sumark
    Markie_mark (@markie_sumark) reported

    Terrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness

  • swanseagas
    Kevin Chubb (@swanseagas) reported

    @bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

  • herbie963
    nicolas mcmillan (@herbie963) reported

    @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.