BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 09/18/2025 06:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Seaforth, Newton-le-Willows, Warrington, Wigan and Atherton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • bobblebardsley Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jessica_Utto Jessica Uttom (@Jessica_Utto) reported

    @bt_uk Purple flashing router, no internet, seems a few others are having this issue too

  • WayneYo44194508 Wayne Young (@WayneYo44194508) reported

    @btbusinesscare good morning BT, my buisness BB has now been down for a week now. Im currently using my mobile data which is nearly run out, and all I've had is a phone call saying we're looking at the problem. Im a patient person but that's starting to run thin

  • StevenW41560478 Steven Walters (@StevenW41560478) reported

    @bt_uk so I posted and DM'd yet all seem to have been ignored? (: Your call centres are less than helpful and you've disconnected my service but can't figure out where I live? Come on

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    Appalling service from @bt_uk elderly relatives phone line down for around two weeks with no expected date of resolution. Her Life Line is inoperative so if she has a fall or needs help it's not available to her. Spoken to '150' they say it's not BT but another 'fault'.

  • scotthortop Scott Hortop (@scotthortop) reported

    @bt_uk I think you have still understood me. But never mind...

  • DaviesReadman Ann Davies (@DaviesReadman) reported

    @bt_uk So if you don’t want to get ripped off hang around on phone for hours

  • VoiceOfARealist LogicalRealist (@VoiceOfARealist) reported

    Wow...it's 2022 and still @SkyUK's #skybroadband has a complete meltdown during a storm. I NEVER had these issues with @bt_uk. I'll deffo be back there when my contract ends with sky

  • Scarlett_hump Scarlett (@Scarlett_hump) reported

    @bt_uk my wifi isn’t working could you tell me if it’s down?

  • inactiveabba inactivee (@inactiveabba) reported

    @bt_uk @Scarlett_hump Hi there got the same problem for me aswell my BT wifi just went down out of no where now :(

  • daisydoll1972 andrea (@daisydoll1972) reported

    @bt_uk Broadband still not working and no fix date can be provided according to the service checker. This is just unacceptable. Have ran the tests via text service and it says estimated fix date was yesterday.