BT (British Telecom) outages and service status in St Helens, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around St Helens, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 2, 7:34 PM GMT+1.
- Internet (67%)
- Wi-fi (22%)
- E-mail (11%)
The latest reports from users having issues in St Helens come from postal codes WA10 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Warrington, Skelmersdale, Wigan, Newton-le-Willows, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
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Internet | 9 hours ago |
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Liverpool
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Internet | 3 days ago |
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Liverpool
|
Internet | 8 days ago |
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Liverpool
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Internet | 8 days ago |
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Liverpool
|
Internet | 9 days ago |
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Liverpool
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Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Lee 🖤💛 (@Crosby71) reported from Liverpool, EnglandI know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Cheyvonne Bower (@femaledec) reported from Croft, England@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡
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Craig Pedder (@Pedder_YT) reported from Sandymoor, EnglandNow that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England@Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.
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TheBigRedFella (@CarlV_B) reported from Seaforth, England@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
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Paul (@Bumpydogo) reported from Liverpool, EnglandTodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Danny Bublé (@DannyBuble) reported from Wrightington, England@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Chris (@chriscol6765) reported from Garston, England@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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Gemma Conlin (@Conlin86) reported from Up Holland, England@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Gary CPOS (@Garycpos) reported from Liverpool, England@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Cheyvonne Bower (@femaledec) reported from Croft, EnglandMy anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
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brewsterera (@AndrewScouse) reported from Roby, EnglandWtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Jim Pearson (@mightyjimpo) reported from Up Holland, England@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Paul Snowdon (@67Snowy) reported from Maghull, England@AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…
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Jane Holt X (@Losecontr0lx) reported from Garswood, England@bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Hazell (@Deano01973) reported@bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.
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Apex Signs (@apex_signs1) reported@btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@AliIndge @bt_uk Hi, I've tried again but was told it could be up to 10 days to fix
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julian hines-dedman (@dedmans) reported@adarkelimited @bt_uk It takes days to speak to someone in a far away country then you discover they have made two other accounts in your misspelt name and then decide in the ether that you broken those contracts and swipe £460 from your bank account!!
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Literate Cynic (@LiterateCynic) reportedBrilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!
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Bee@Tricy (@BeeTricy1) reported@bt_uk BT customer here! Issues with the new 900 Fast Broadband! Phoned today,Customer Assistant said it will phone me back but NO chance to get in touch!
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Dwain Driver (@TrainDriver1982) reported@bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.
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Future Tech (@neural_theory) reported@duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days
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PS1984 (@Awaken1984) reported@bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.
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fuey (@hongkongfu3y) reported@bt_uk hello BT. I was a BT customer for years but was shifted onto EE. I have a broadband package with them and 2 sim only deals (originated as BT sims) If I change back to BT would I still get the mobile discount with EE being the same as BT or would that change??