BT (British Telecom) outages and service status in St Helens, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in St Helens come from postal codes WA9 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Widnes, Frodsham, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Phone | 7 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Warrington
|
TV | 10 days ago |
|
Liverpool
|
Total Blackout | 16 days ago |
|
Liverpool
|
Internet | 18 days ago |
|
Liverpool
|
Internet | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England@bt_uk Hello, nope still experiencing issues.
-
matthew bradley (@mb1984) reported from Roby, England@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
-
burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
-
dylan (@dylanh7389) reported from Warrington, England@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
-
Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
-
Pete Shaw (@Fireypop) reported from Garston, England@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
-
F.W. Woolworth (@moshirisboys) reported from Liverpool, England@mrjakehumphrey @btsport Never watched before,and not starting now.
-
Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
-
nicola (@bailene) reported from Appley Bridge, England@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
-
Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, EnglandDo me a favour @btsport, as a customer, sack off McManaman. He's crap.
-
Pete Shaw (@Fireypop) reported from Garston, England@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
-
sarah (@sarahsuttonx) reported from Newton-le-Willows, EnglandFantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
-
burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
-
-
scousenatalie 😘 (@scousenatalie) reported from Liverpool, England@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
-
lozza (@othemightyi) reported from Liverpool, England@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
-
Paul (@Bumpydogo) reported from Liverpool, EnglandTodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
-
Ed Manning (@Ed_Manning) reported from Birkenhead, EnglandAs for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
-
Gemma Conlin (@Conlin86) reported from Up Holland, England@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
-
Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
IAMSHARLIEANNE (@sharliesangel) reported@bt_uk I have been in contact with you about an issue on and off for monwths. It still hasn't been resolved and I am getting very angry. I was told my online chat my complaint has been submitted but the reference they gave me doesn't work. When I try to complain online it won't..
-
Oran Gallagher (@OranGallagher3) reported@btsport hi, how can I watch ufc 257 in ROI, if I’m not a Sky Tv or BT customer? I just want to pay the pay per view price
-
LifeOfANonLeagueOfficial (@goldstone3) reported@SkySports The law is a farce, but the ref was right by the law. To have @rioferdy5 telling millions of viewers on @btsport that the ref made a 'terrible decision' only fuels the hate towards match officials at all levels.
-
othermixed (@othermixed) reportedMade the incredibly stupid mistake of trying to switch broadband to @bt_uk and now they're trying to sell me a crappier connection for more money after cutting me off from previous supplier so am without internet for 2 weeks if I don't go with them
-
Leanne Smith (@LeanneSmith29) reported@bt_uk I was due a call a manager this morning from two managers and I haven’t heard, this isn’t the first time it has happened. It’s disgusting customer service.
-
Oliver (@Olivrrpb) reported@BTCare internet down in Leeds... any updates?
-
Jes Marwaha (@jesmarwaha) reported@bt_uk I understand, however I believe when you guys eventually get PS5 stock in again, I would need to be an existing customer to purchase? This is where I am confused because the two accounts aren't linked in anyway
-
IAMSHARLIEANNE (@sharliesangel) reported@bt_uk submit and tells me I have missing information. You block my email account and it is entirely your fault and yet I can't access my emails and nobody wants to help. How can you get away with such awful Customer Service. Also, whilst ranting you need to ....
-
Ian Sharpe (@sharpey1983) reported@SkyHelpTeam @bt_uk The boxes don't have to even be turned on, just in standby and connected to the local network.
-
lochsandglens (@lochs_and_glens) reported@MarcAllera @bt_uk BT has done absolutely nothing to help me.