BT (British Telecom) outages and service status in St Helens, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 11, 11:44 AM GMT+1.
- Internet (73%)
- E-mail (13%)
- Wi-fi (13%)
The latest reports from users having issues in St Helens come from postal codes WA10 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Warrington, Skelmersdale, Wigan, Newton-le-Willows, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
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Internet | 1 day ago |
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Liverpool
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2 days ago | |
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Liverpool
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Internet | 3 days ago |
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Liverpool
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Internet | 5 days ago |
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Liverpool
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Internet | 7 days ago |
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Liverpool
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Internet | 9 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Mike Gibbons (@Gibbo28) reported from Prescot, England@WatchedToffee @btsport He truly is awful isn’t he.
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Brian O'Keefe (@rider45) reported from Seaforth, England@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Andy Leggott (@andyleg66) reported from Lymm, EnglandWe're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Sam Cartwright (@samtcartwright) reported from Golborne, England@virginmedia @BTCare do you want another customer?
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BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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F.W. Woolworth (@moshirisboys) reported from Liverpool, England@mrjakehumphrey @btsport Never watched before,and not starting now.
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Michael Nolan (@MikeNolan) reported from Burscough, EnglandOrdered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Ray Waring (@RayWaring) reported from Liverpool, England@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Andi Jarvis (@andijarvis) reported from Liverpool, EnglandDo you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
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burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Michael Dodd (@MJADodd) reported from Seaforth, England@julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person
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Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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Martin Harkness (@Harkness7) reported from Runcorn, England@btbusinesscare any known issues in 01928 area?
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Gemma Conlin (@Conlin86) reported from Up Holland, England@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Sinfield (@omotforest) reportedDear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.
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Garv Mittal (@garv25mittal) reported@bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service
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CFD (@TenFourEverton) reported@BTCare your at arrangement with EE WiFi are a joke - asking to verify getting a code then losing the screen before being able to use the code is rubbish! Why do I pay such an exorbitant sum for such crap service? #BTrubbish
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Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
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CG2009 🦓🦓 (@CatherineG2009) reported@btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but I’ve had to close. 0/10.
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JB (@tinkjlb) reported@bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!
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Gizmo (@Gizmo83508413) reported@bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like
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Tommy (@leopardtommy) reported@bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.
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Sam R (@maz558) reported@bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap