BT (British Telecom) outages and service status in St Helens, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (44%)
- Wi-fi (22%)
- Phone (22%)
- E-mail (11%)
The latest reports from users having issues in St Helens come from postal codes WA9 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: St Helens, Liverpool, Newton-le-Willows, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
9 days ago | |
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Liverpool
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Internet | 11 days ago |
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Liverpool
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Phone | 13 days ago |
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Liverpool
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Internet | 15 days ago |
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Liverpool
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Wi-fi | 21 days ago |
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Liverpool
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Internet | 22 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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brewsterera (@AndrewScouse) reported from Roby, EnglandWtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Sharon Fisher (@SharonFisher6) reported from Birkenhead, England@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England@bt_uk Hello, nope still experiencing issues.
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Amelia (@acmaerldiya) reported from Warrington, England@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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Michael Dodd (@MJADodd) reported from Seaforth, England@julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Martin Harkness (@Harkness7) reported from Runcorn, England@btbusinesscare any known issues in 01928 area?
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Jim Pearson (@mightyjimpo) reported from Up Holland, England@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Michael Nolan (@MikeNolan) reported from Burscough, EnglandOrdered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Lee 🖤💛 (@Crosby71) reported from Liverpool, EnglandI know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Niccy Rich 🏴🇰🇳 (@NiccyRich) reported from Liverpool, England@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
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Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England@btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo
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Chris (@chriscol6765) reported from Garston, EnglandHey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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sarah (@sarahsuttonx) reported from Newton-le-Willows, EnglandFantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Chris (@chriscol6765) reported from Garston, England@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie Crouch (@EddieCrouch) reportedAfter 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?
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Et0nRifle (@TheEtonRifle) reported@bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?
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Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported@bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles
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The Real Philip Lyon (@phillyonskem) reportedEvery time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.
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jenny leyshon (@jennyleyshon) reported@bt_uk absolutely useless - TV is slow in buffering and laptop is slow but do you think I can talk to somebody with a bit of common sense? No. Been told everything is fine but it’s not. I want an engineer out to fix as I need to be able to work from home.
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Even The Stars Music (@eventhestarsuk) reported@bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look
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Anthony (@LookingBack22) reported@juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.
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Chris (@tringgooner) reported@bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.
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namecantbebrank (@alreetson) reported@bt_uk @MoneySavingExp @MartinSLewis Hey, I tell a lie. She received a cable by post that arrived the day before people came to wreck one of her utilities. Where is the recompense? Where? Where is the thought in the process that stops this from being a long-winded problem for people again and again.
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Akram🇵🇸 (@akrxm94) reported@bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?