BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Wigan, Seaforth, Southport, Skelmersdale, Birkenhead and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Bob Foy
(@RobFoy9) reported
from
Liverpool, England
Genuinely poor @btsport
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
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Jane Holt X
(@Losecontr0lx) reported
from
Garswood, England
@bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Reg white
(@Rockraj31) reported
from
Birkenhead, England
@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?
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Craig Cooke
(@storm_imaging) reported
from
Adlington, England
@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Bernard Platt
(@plattyphoto) reported
from
St Helens, England
@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
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Thomas Booth
(@tboothy) reported
from
Liverpool, England
@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
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Michael Dodd
(@MJADodd) reported
from
Seaforth, England
@julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk My girl has had the text but still not working ?
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K e r r i
(@KerryM811) reported
from
Horwich, England
@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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John Slater
(@melonforecstasy) reported
from
Liverpool, England
@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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Andy W
(@AndyWhittle2) reported
from
Aspull, England
@btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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Paul Snowdon
(@67Snowy) reported
from
Maghull, England
@AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Broadhurst
(@MPBroadhurst) reported
@bt_uk It seems it isn't an issue with the line but the smart hub 2. It's disconnected three times since it was installed yesterday.
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debbie15
(@ammoprouk) reported
@bt_uk my internet has been down each day this week at 4pm. Report it but connection doesn’t last. Please can you investigate
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Naomi
(@khaleesi_101) reported
@bt_uk Nope still down. Died yesterday & you have a 48 hour fix time. Seriously??? In central London. What are you guys doing over there?
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Lisa Florey
(@lisa_florey) reported
@bt_uk what's with the weak signal all of a sudden on the BT TV?
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Kris
(@Kris08860201) reported
@bt_uk Last month I was told by Lesley R on this platform that she will put £10 credit to my account as I had several weeks of issues with internet- this credit is not applied and full monthly payment gone out of my bank account, this is really bad customer service! Why do you do this?
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BlastJB
(@BlastJB1) reported
@PeterStefanovi2 @bt_uk Myself and my work colleagues had major issues this morning, think maybe due to Windows updates.
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Carol & Dean
(@ServiceJunky) reported
@bt_uk my broadband has gone down.. online effort is so frustrating.. want to speak to someone..another great idea from Harmeen Mehta?
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Paul Downie
(@Cuddy2977) reported
OK, it’s not #Thunderbird: it’s #BT’s #email service. OK, @bt_uk … what’s happening with your email? My email client’s not connecting, and the webmail is having a fit
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Bob The Builder
(@CounselOfWolf) reported
Yet again @bt_uk internet is down for the 3rd time in less than 24 hours. What the hell is going on!? Come on #BT & @WeAreOpenreach @OpenreachHelp get it sorted out before we cancel and go to #Sky.
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SVish
(@SapnaVishwanath) reported
@bt_uk I don't believe I have a landline number. Its without phone Internet connection. How do I get in touch with the customer care. We work from home. Cannot do without Internet tomorrow. Pls need it fixed.