BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 12/29/2025 23:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Southport, Bromborough, Runcorn, Lymm, Skelmersdale, Warrington and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Phone
United KingdomSouthport Internet
United KingdomBromborough Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • kevb9495 Kevin Blackburn (@kevb9495) reported from Tyldesley, England

    "The 5 goals came from 5 shots on target." No shit Sherlock! 😂😂 #ChampionLeague #ManCityTottenham #BTsport

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • Danny_Wafc 🇸🇱Danny🇸🇱 (@Danny_Wafc) reported from Up Holland, England

    Swear Leicester are on tele every week and every time I watch them they're ******* shite and the games are shit. Stop putting their games on tele @SkySports @btsport

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • RleEllis ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @talkSPORT The diving and cheating but tbh it’s always happened. Also @btsport coverage and terrible pundits such as Savage.

  • Welsh_Ellis Dawn Christine (@Welsh_Ellis) reported from Birkenhead, England

    The commentary @btsport is dreadful. Macmanaman is truly awful!

  • Bigsmig1 Allan Smith (@Bigsmig1) reported from Maghull, England

    @Foulkes3y @btsport gonna have to buy BT sport to watch the CL final, the free stream is #shit

  • GaryWarren99 Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

  • bobblebardsley Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • ray_p_oconnor Ray O Connor (@ray_p_oconnor) reported

    @BTCare I’ve received an email to return a Wi-Fi disc by March or else I’ll be charged £30. This was sent out to me free after speaking with customer services having had an engineer out to the house as we have the whole home package and needed an extra disc which was free 😡😡😡

  • 031293 - soph. 👩🏻‍🤝‍👨🏿 (@031293) reported

    @bt_uk just wondering if you are able to help me. My monitor that is just 2 years old has completely stopped working. Any idea as of why?

  • Gemma_Dorling Gemma Dorling (@Gemma_Dorling) reported

    @MoneySavingExp what advice would you give to a recently widowed woman who is considered vulnerable who has been upgraded an insane amount on her tariff with @bt_uk without consent and with no sympathy, no good outcome under consumer duty or treating the customer fairly.

  • neily_boy72 Neil Hastie (@neily_boy72) reported

    @bt_uk - why are your BTTV Pro boxes such utter garbage? Had nothing but bother since getting one and will be moving to @skytv once my contracts up! All you get on the community is we are releasing a software fix, works for a few months then issues again!

  • bigdaddymills1 Andy (@bigdaddymills1) reported

    @btbusinesscare private messaged you a issue

  • willybowwow Bowwow (@willybowwow) reported

    @bt_uk I’ve been giving your people those details for weeks and no one ever helps. No one in your organisation is there to help

  • AndrewJacobsLnD Andrew Jacobs (@AndrewJacobsLnD) reported

    @bt_uk Why are you assuming it's a compensation issue? I just need to know who to speak with to find out when it will be fixed.

  • funasagran Elaine (@funasagran) reported

    @sarahMo3W @bt_uk Raging at them. Changed from Sky because of bad customer service, beginning to regret that move now.