BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 01/26/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Seaforth, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • RleEllis ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • kevb9495 Kevin Blackburn (@kevb9495) reported from Tyldesley, England

    "The 5 goals came from 5 shots on target." No shit Sherlock! 😂😂 #ChampionLeague #ManCityTottenham #BTsport

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • Bigsmig1 Allan Smith (@Bigsmig1) reported from Maghull, England

    @Foulkes3y @btsport gonna have to buy BT sport to watch the CL final, the free stream is #shit

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • bobblebardsley Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • juniorjojo David Johnstone (@juniorjojo) reported

    @bt_uk I’ve DM’d the comedy of errors

  • MavisKernow Mark Dennett (@MavisKernow) reported

    @OpenreachHelp So basically you’re not checking you’re information before you send them. You’re as bad as the rest of them. @bt_uk please take note! @BBCWatchdog guess what these people want to do in my garden

  • chrismarsh323 Chris Marsh (@chrismarsh323) reported

    @bt_uk @Edsylad Looks like good customer service to me

  • angelofn1 HandelSapphoPicasso (@angelofn1) reported

    Hello @bt_uk - it seems hard to contact you on your website without being a customer - I want to complain about some workmen who claimed to be working for you, who drilled through a gas main causing us to be evacuated from our flats. They tried to cover it up with concrete.

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @bt_uk So you are offering to explain the contract once I’ve signed and agreed to it?! I have a hearing problem, dear - I’m not stupid!

  • Traves86 Lyndsey Traves (@Traves86) reported

    So disappointed and angry with @bt_uk been waiting for wifi/phone line for 77 days. One problem after another after another!! NOW, I’ve supposedly cancelled my order!! #timetoleave #massivecomplaint

  • ThatScouseCrank 🌹🔥Scouse Crank🔥🌹 (@ThatScouseCrank) reported

    THAT is what happens when private companies are allowed to operate as they please with no real recourse for the customer. Hours of my life wasted over problems that aren't of a making for which no one will accept blame. @bt_uk @VodafoneUK @virginmedia each as toxic as the last.

  • hillardm Hillard 👑 (@hillardm) reported

    @bt_uk Please DM I've spoken to the home move team on multiple occasions no one has been able to help without telling me it'll be a few days. If you can put someone in touch that can actually do something then that would be great!

  • VeryGrumpyKev Kev (@VeryGrumpyKev) reported

    @virginmedia Offering me a super deal. Too late. Gone to @bt_uk (and yes I know I have 14 days to cancel but I don’t care) and your attitude yesterday when cancelling also didn’t help (pending complaint) re: contract terms.

  • CatDoyleMCR Cat Doyle (@CatDoyleMCR) reported

    @bt_uk Hi there. My internet speed has been really slow this week. It’s normally fine, is there a problem in the M20 postcode area?