BT (British Telecom) Outage Report in St Helens, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Bromborough, Liverpool, Runcorn, Wigan, Southport, Lymm, Skelmersdale, Warrington and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Bromborough |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Wigan |
Internet | |
| Southport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Jim Pearson
(@mightyjimpo) reported
from
Up Holland, England
@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Marko
(@SopranoCrew) reported
from
Atherton, England
Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Mckenna 💙
(@blackvanman1) reported
@btsport Trying to cancel a subscription on the phone is absolutely impossible, you just keep people on hold till they give up. I’m just gonna cancel my direct debit. Awful service.
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Jim
(@MijBmal) reported
@glasgowcathcart @BBCchrismclaug @btsport Ex-Celtic manager and player not welcome at Ibrox. What is wrong with this? This is what's called football rivalry. You are trying to stir up trouble where there is no trouble to be found. Grow up! And BTW, I'm a member of the SNP before you start your nonsense.
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brodie
(@brodie187255) reported
@glasgowcathcart @BBCchrismclaug @btsport Shut ******** up. Jesus Christ. They aren’t allowed in because they are bitter bigots.
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Jim Cunning
(@jimcunning1) reported
@BBCchrismclaug @btsport @policescotland Ur like all smsm. U helped to o bring this bile back into Scottish football under a different name SCOTTISH football was normal till the rangers football club came into the premier League the. The name rangers. Should never have been allowed by to soil our league agsin
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Alex Markham
(@MarkhamAlex) reported
@GManBoydd @bt_uk I can’t get onto any servers like warzone or Fifa, had/have no idea what issue was apart from maybe being BT related?
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Liz ★
(@CyberDiva2) reported
I've made almost daily calls to @bt_uk with no help, I've had to make numerous 60 mile round trips to check on her & still nothing. Utterly disgraceful way to treat a loyal customer.
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Liz ★
(@CyberDiva2) reported
My mum told @bt_uk she was moving house on 1 Sept a month in advance of her move. Since she's moved in she's had no phone or broadband & no resolution. She's elderly & vulnerable, lives alone & can't use a mobile phone.
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Reeds
(@DrewReed) reported
@bt_uk Is there a problem connecting to Warzone via Xbox? Got kicked and can’t get back on. All internet working ok just Warzone not accessible
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Garreth
(@GManBoydd) reported
@bt_uk trying to have a chill night playing some games but you’re disastrous internet service is stopping this. Why do I not have internet? Is there an outage in places?
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JT
(@Askthoudogs) reported
@bt_uk I can’t get online on Warzone and by the looks of it it’s an issue on your end. What is going on?