BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Newton-le-Willows, Wigan, Liverpool, Skelmersdale, and Leigh.

City	Problem Type	Report Time
Newton-le-Willows	E-mail	4 hours ago
Wigan	Wi-fi	1 day ago
Liverpool	Total Blackout	2 days ago
Liverpool	Internet	12 days ago
Wigan	Internet	19 days ago
Liverpool	Total Blackout	23 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Rick Owen (@RickVNasties) reported 1 minute ago from Liverpool, England

  @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

• 
  Chris (@chriscol6765) reported 2 minutes ago from Garston, England

  @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

• 
  burnzcarping (@scouser_burnzy) reported 14 minutes ago from Roby, England

  @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

• 
  Lisa Brown (@lisamarieb2010) reported 15 minutes ago from Runcorn, England

  @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

• 
  Mike Halton (@mch2010uk) reported 17 minutes ago from St Helens, England

  @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

• 
  Pat Wisedale (@Pat_Wisedale46) reported 17 minutes ago from Warrington, England

  @bt_uk Hello, nope still experiencing issues.

• 
  Craig Pedder (@Pedder_YT) reported 21 minutes ago from Sandymoor, England

  Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

• 
  Alridge Prior (@redams66) reported 22 minutes ago from Liverpool, England

  @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

• 
  Vicky Denison Pinder (@vickypinder) reported 23 minutes ago from St Helens, England

  @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

• 
  TheBigRedFella (@CarlV_B) reported 28 minutes ago from Seaforth, England

  @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

• 
  Peter Hamilton (@Ashtoncrouch) reported 29 minutes ago from Bryn, England

  @bt_uk Internet slow in Wigan WN4 area

• 
  Cheyvonne Bower (@femaledec) reported 38 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  Stephen Grumpy (@steve_goulden) reported 43 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  Thom Rawlinson (@ThomRawlinson) reported 45 minutes ago from Kirkby, England

  Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

• 
  Ste the H ⚽️🥊 (@StetheH) reported 47 minutes ago from Liverpool, England

  **** @bt_uk off people. Rob you blind.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 50 minutes ago from Liverpool, England

  @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  sarah (@sarahsuttonx) reported 52 minutes ago from Newton-le-Willows, England

  Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

• 
  scousenatalie 😘 (@scousenatalie) reported 56 minutes ago from Liverpool, England

  @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

• 
  Tony Hall-Turner (@TonyHT) reported 57 minutes ago from Bold Heath, England

  @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

• 
  Brilliant Tours (@brilliant_tours) reported 57 minutes ago from Liverpool, England

  @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace hooper (@messalinahooper) reported 7 minutes ago

  Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

• 
  David Keight (@dkeight) reported 7 minutes ago

  @bt_uk We are currently leaving BT business contract after being a customer for decades. The last straw was a botched order for fibre broadband ending with a case via Ofcom, and our move to another supplier. BT then closed our account and appear to have blocked our online a/c

• 
  Kate (@ManiacSpaniel) reported 8 minutes ago

  @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.

• 
  RaeRubyRae (@RaeRubyRaeK) reported 8 minutes ago

  @MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!

• 
  Katy Nicholls (@Its_Baby_K) reported 15 minutes ago

  @bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 16 minutes ago

  @bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.

• 
  Bilal Ahmed (@Bilalahmadjj) reported 17 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  AcharyaViren (@AcharyaShahV) reported 18 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Alan Swanson (@Haggisguy) reported 20 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  LisaF1 🏁 (@lisa7514) reported 20 minutes ago

  @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡