BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Widnes, Frodsham, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Phone | 1 day ago |
|
Liverpool
|
Internet | 2 days ago |
|
Warrington
|
TV | 5 days ago |
|
Liverpool
|
Total Blackout | 10 days ago |
|
Liverpool
|
Internet | 12 days ago |
|
Liverpool
|
Internet | 12 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Marko (@SopranoCrew) reported from Atherton, EnglandMcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
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Craig Pedder (@Pedder_YT) reported from Sandymoor, EnglandNow that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Ray Waring (@RayWaring) reported from Liverpool, England@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Jamie Dixon (@redwitterer) reported from Birkenhead, England@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Brian O'Keefe (@rider45) reported from Seaforth, England@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Keith Jones (@Kjones1892) reported from Halewood, England@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Jim Pearson (@mightyjimpo) reported from Up Holland, England@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Lisa Brown (@lisamarieb2010) reported from Runcorn, England@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up he’s one annoying prick @btsport #CHEMCI
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Farmer (@Stu_Farmer) reported@mitukshooter @btsport It switched on mine John. I never changed channels.
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kyle ralph (@kyle_ralph) reported@bt_uk Issue is still ongoing, hub light turns orange for a few minutes then comes back, also getting packet loss
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Stephanie Maria (@EmpathicOwl) reported@4Viewers Thanks for getting intouch, unfortunately the issue is @bt_uk TV box, I managed to watch it on my laptop.
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Empire Zamani (@EmpireZamani) reported@AxholmeMiller @bt_uk Hey mate had same issue also it was damm frustrating and kind of making me loosing appetite all I had to do was I contact a support specialist he got my error fixed and it work out perfectly and everything safe all thanks to him i suggest you contact him now I’m sure he will help
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CoffeeBean100 (@CBean100) reported@bt_uk please can you tell me if I have a 14 day cooling off period to cancel a mobile phone contract ordered over the phone?
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Mark Malone (@markmalone91) reported@bt_uk Still not working, don't worry, we are coming to renew with you guys and it won't be with you.
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marcus pip (@msp_mr_) reported@bt_uk Well over 2 weeks without Internet or phone and 7 missed repair deadlines... seems someone has broken the Internet
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Chloe Louise Maxwell (@ChloeMaxwellPR) reported@bt_uk no wifi since lunch time yday, told it was an outage that would be sorted by 12am, still none this morning and been told that there was no outage at all? meanwhile your chat agents are trying to sell me even more products despite me not getting the service I’m paying for
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Ameerkat (@Ameerkitty) reportedWhen @bt_uk sent a letter saying they were digging up the road a few blocks down, they failed to mention they'd get creative and block my driveway with zero notice. In a road where I'm not allowed to get a permit no less. Cheek of it.
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ross sharpe (@rossco69) reported@bt_uk It was due to go live Friday the engineer never showed up