BT (British Telecom) Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in St Helens come from postal codes WA10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Warrington, Southport, Runcorn, St Helens, Skelmersdale, Ormskirk, Newton-le-Willows, Leigh, Widnes and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
||
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
-
Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
-
Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
-
Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
-
Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
-
BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
-
Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
-
scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
-
Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
-
Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
-
burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
-
burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
-
Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
-
F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
-
David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
-
Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
-
lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
-
matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kate Neaves
(@KateNeaves) reported
@bt_uk Joke of the day How many engineers does it take to fix a drop in connection. 5 and just had to book another one as it is still not fixed.All engineers have checked internally. I’ve had new wires new router and socket the only thing left a new roof? MY FAULT IS EXTERNAL.
-
sheebe
(@sheebe9) reported
@bt_uk @oldbasingtweets You might like to sort out my problem. Been with BT for 2 years contract renewed 10th - different package. No internet since 1Oth told technical issue in area-rubbish! Daughter studying A levels exams next week hysterical as revision is online! In mobile all yesterday and today!!
-
Lucy D
(@speyquine) reported
@bt_uk there's a large broken branch leaning on one of your cables straining it near my house - where do I report? V windy here, N Sco.
-
Clover
(@cloveroverover) reported
@bt_uk Already checked. There are problems; there's no time frame for it being fixed. Problems last night too. Seems to be affecting people with different internet providers too.
-
Chris
(@Mouseyp89) reported
Austin Healey suggesting in every incident that a Saints player is likely “in trouble” as the very first comment is him showing his true colours. It’s pretty poor commentary impartiality wise, but also more importantly, this isn’t football… #LEIvNOR #btsport
-
kim⭐️
(@kimfordyce) reported
@bt_uk No problem I have DM’d
-
Christopher Crossan
(@criscros89) reported
@bt_uk as an employee of Openreach who took out a staff offer of broadband, end of January and had to cancel in May as it still wasn’t connected and now being chased for the return of equipment that I couldn’t use and did return some weeks ago! Someone needs to review this
-
Traction Software
(@tractionsoft) reported
@bt_uk Ultra Fast Fibre --> Ultra Slow Service. just been told can't connect fibre from pole across the road to house for 3 months! as they have to close tiny country rd for 1 hour! #bt #fibre @bt_uk
-
Gary Tunn
(@v8viva) reported
Austin Healey shouldn't be allowed to commentate when Leicester are playing.....saints player treads on a dandelion....."he could be in real trouble here......" @btsport @SaintsRugby
-
Gráinne McG
(@saphointe) reported
@bt_uk renewed BT contract for halo mid march. 11th June and still chasing fulfillment of order. Rang today & team still unable to resolve apparently as the order is still open. Unacceptable delays ré openreach. Complaint reopened - await update?