BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 03/07/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Skelmersdale, Birkenhead, Frodsham, St Helens, Southport, Runcorn, Warrington, Wigan and Seaforth.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSkelmersdale E-mail
United KingdomBirkenhead E-mail
United KingdomFrodsham Internet
United KingdomSt Helens Internet
United KingdomSouthport Phone

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • Emma_Kearl Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davidhorsefield David (@davidhorsefield) reported

    @bt_uk 45 minutes on hold to report a fault with bt tv. 45 minutes!!! Still not spoken with anyone, terrible service

  • Hazzza_7 H (@Hazzza_7) reported

    Not sure what’s worse, Spurs performance or Jenas’ bias, poor punditry.. #UCL #BTSport

  • GSEforever GSEForever (@GSEforever) reported

    @bt_uk @virginmedia Why is it that BT Sport extra doesn't come as HD on virgin media? The UCL matches that are on the red button look horrible, 2004 quality. Why is 1080p not the standard? Absolutely ridiculous

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported

    @bt_uk I have been waiting since the 28th July for broadband to be installed at my property. I have spoken to numerous agents, who either don’t have a clue or lie. I need connectivity to work from home. I have never experienced such poor customer service in my life #disgrace

  • koumbalizer Jr. (@koumbalizer) reported

    @btsport I’m tryna get a monthly pass so can you ******* fix up and let me get it!! I’ve missed enough football because of YOUR incompetence!

  • NickManifold Nick Manifold (@NickManifold) reported

    @btsport @btsportfootball sort out your crap signal!!!!! Absolutely 🐶 💩

  • John_Mc31 JohnMc (@John_Mc31) reported

    Kevin Thompson is awful as a pundit @btsport

  • BenMShone Ben (@BenMShone) reported

    @bt_uk Why is your BT Sport HD channel on Sky (414) no longer broadcast in HD? Quality is really really poor!! Been like this since the start of the season.

  • Pyjama_Girl777 Lou 🧁☕ (@Pyjama_Girl777) reported

    @btsport @BrianODriscoll @AP_McCoy The app on our smart TV is shocking. Constant issues logging on and knocking us off. Always buffering. We've got good wi fi. All for £25 a month.

  • ChardTheRed Chard (@ChardTheRed) reported

    Internet is fine all day, I go to stream and it cuts out 5 minutes in. @bt_uk your service is terrible and if I could afford to buy out the rest of my contract so I could switch providers I absolutely would