BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Seaforth, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
||
| Wigan |
Phone | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Moore
(@StevieNo3) reported
@bt_uk It's BT, the service has switched to Hybrid Connect as there's an issue at the exchange. The fault has been closed twice without being resolved, the current open one has been "running" since 20 Feb.
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IpsBhoy
(@IpsBhoy) reported
@bt_uk @WeAreOpenreach bt openreach working up a pole today. Come home no Internet. Ring sky told an engineer will come out in the next 48 hrs. BT won't send no one out because @SkyHelpTeam are my provider. Working from home no service passing the buck. Poor customer service
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Kevin Cook
(@kevincookdevon) reported
@bt_uk Another engineer turned up today trying to sort my fault that makes 12 now in under 12 months STILL couldn't fix the fault tried blaming the wifi box strange as its brand new another one is coming friday maybe 13 will be my lucky number
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Eye_Jacker
(@eye_jacker) reported
@bt_uk #philipjanssen how is this price increase justified. To appease you shareholders because it is definitely not in the consumer interest. Be ready for a mighty explosion of grief from consumers, after 10years my speed have never increased. I have nothing to justify this
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Яɧɣƽ §m!†ɧ
(@rhyssmith55) reported
@bethanyelliottt Wow, that's terrible! @bt_uk get on this!
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Donna Bates
(@smileyd34) reported
@bt_uk am still waiting handset from my order which should have arrived 24th Feb... can someone help?
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GuiniBZH
(@GuiniBZH) reported
Unbelievable that @O2 thinks it's ok to increase price by 13 % when the service is so bad. No reception in central Bristol. I have to be on WiFi as soon as I can or I can't do anything with my phone... I miss you @bt_uk can I come back?
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Nixx
(@Missposition_) reported
Especially when your internet service is spotty at best and drops out constantly, offering zero stability. But I guess you're getting paid so that doesn't matter huh @bt_uk
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SHANEY
(@shanerhyssmith) reported
@dexieCS @bt_uk yeah i'm in the same boat here. ******* awful
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R Miles
(@rmiles67) reported
@bt_uk Can you let me know why my complaint re delayed order, made on Saturday am, hasn’t even been looked at for 2 days?Had no contact from you & no updates online since then.Could you ask someone to review it urgently please? I need to know if I need to stop VM cutting us off!