BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Seaforth, Warrington, Southport, Skelmersdale, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
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| Wigan |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
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David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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j
(@sunsayshi11) reported
@bt_uk Is there a problem with the WiFi in Chelsea/Belgravia area?
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Bridget💙
(@Heavener_67) reported
@bt_uk Hello BT. Why is your Broadband so consistently awful? Why can't you just do better?
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Lizzie
(@quietwatersmeet) reported
@IslamicChaplain @bt_uk Poor service 😖
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Chris Snaps of Scotland Thomson
(@SnapsOfScotland) reported
Internet down in Dumbarton @bt_uk ? #Internet #bt #Scotland
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Wehavetogobackjack
(@Wehavetogobkjak) reported
@bt_uk If you don't tell me specifically the amount of compensation coming off of my next bill then there is a high chance it will be the last bill I have with you. I don't want a link. I want a personal customer experience from you, who I have paid for 2 years my money to.
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Gemma
(@gemscottRVN) reported
@bt_uk still no resolution to my lack of internet. Went through text system. No reply to refreshing the connection. Can’t restart hub through the app.
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Prasan
(@PrasanModasia) reported
I keep being batted between @bt_uk & @OpenreachHelp. Moving home engineer didn’t arrive yesterday; tree cut cable from post to home; reported damage to @WeAreOpenreach won’t repair unless BT sends repair ticket; BT can’t until line is live…what do I do!?!
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Auntie of swans 🦢🚲🇬🇧🏴🇺🇦
(@SparklyG) reported
@bt_uk hi, my WiFi is cutting out 2 or 3 times a day. Hub seems to 'reboot' itself in some way. Please help
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Jimmy McBride
(@jimmymcbride1) reported
@fmworldbyamanda @bt_uk Ours is down as well 😔
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Sam Bull
(@bully2100) reported
@bt_uk Hi my customer hasn't come back to me. So I presume all is good thanks