BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 11/04/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Widnes, Wigan, Skelmersdale, Birkenhead, St Helens, Seaforth, Southport, Warrington and Runcorn.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWidnes Internet
United KingdomWigan Wi-fi
United KingdomLiverpool Internet
United KingdomSkelmersdale E-mail
United KingdomLiverpool E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • bobblebardsley Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelemmabyrne rachel byrne (@rachelemmabyrne) reported

    Let's see if @bt_uk come through today. Broadband supposed to be live today but it's not working yet. #midnight

  • ebayforme1 ebayforme (@ebayforme1) reported

    @dollytwh @bt_uk Agree 100% I don’t think they give a dam to be honest wasted a whole day today trying to get them to fix our connection their engineer broke yesterday!!

  • danpannett Dan Pannett (@danpannett) reported

    @btsport Hey, I am trying to sign up to the BT Sport Monthly Pass but am getting a message saying it is unavailable. Can you help?

  • thelottsarnies Jonathan Mccomb (@thelottsarnies) reported

    @bt_uk any one having any problems with there business phone line moved to the new cloud system and I haven’t had a working phone from last Thursday for two days it was user busy now it just rings ..

  • dollytwh Jean Parmesan (@dollytwh) reported

    @bt_uk Tell me one thing, under what circumstances will you start to send engineers to customer’s homes? Why when other businesses can and have adopted COVID secure practices have you lot just said, sorry we don’t do that anymore? How long will it be before an engineer can visit me?

  • markbtuk Mark (@markbtuk) reported

    @AmyRoseAlder @WeAreOpenreach Did you get a reply to this Amy? Is @bt_uk your service provider?

  • whatsarahsaw Sarah (@whatsarahsaw) reported

    @bt_uk So every month we have an issue. This month, £85 on account for an engineer visit you told us was free & now threats from customer service online. This really isn’t acceptable for customers with 10+ years loyalty.

  • realponeill Padraig O'neill (@realponeill) reported

    @bt_uk hi can you tell me why I have just received an email to say I’m paying for broadband with a halo 1 yet I have never had a halo 1 router? Why am I being charged for something I don’t have??

  • markhoundhine Mark Hine (@markhoundhine) reported

    So it transpires that @WeAreOpenreach aren’t carrying out the work I need due to current Covid restrictions & @bt_uk didn’t know! Very poor communication from both companies not only with each other but also to the end user, it only took 5 unattended appointments to be told! #bt

  • YorkshireMarc Marc (@YorkshireMarc) reported

    You'll Never Walk Alone on repeat. Lazy fake crowd noise from @btsport #MIDLIV #LFC