BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Southport, Wigan, Lymm, Skelmersdale, Warrington, Widnes, Birkenhead, St Helens and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Jim Pearson
(@mightyjimpo) reported
from
Up Holland, England
@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Evans
(@inglebyblue) reported
@neal_army @bt_uk Same issues. Third visit by engineer today. Sending me another hub. If you aren’t getting your broadband speed you are entitled to compensation.
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Dave(6x🏆)🔴CHAMP19NS 🔴
(@dave_taylor1265) reported
@bt_uk Thanks for the reply been in contact looks like it's now going to be over a week to get another apointment,looks like I am going to cancel the order not great customer service form.@bt_uk
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steve
(@sjwarsap) reported
People are struggling and need help more than ever in these uncertain times so well done @bt_uk for whacking your prices up in line with inflation PLUS an extra 3.9% WELL DONE. The same firm who pestered me with phone calls to pay my bill two days after i had paid it.
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CricketMememes
(@CricketMememes) reported
@btsport Just watched the highlights of Barca PSG on YouTube. 5 gambling adverts through down my throat in an 8 minute watch - all free bets and promotions.. No1. Why are you not doing more to support responsible gambling? No2. How much ad revenue do you really need?
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Johnny Neal’s Blue & White Army
(@neal_army) reported
@inglebyblue @bt_uk We’re not getting any broadband or phone service at all at the moment, all shut down as per the switchover from previous provider but BT/Openreach just haven’t bothered switching them on. Was supposed to happen 2nd Feb! I’ve raised a complaint and they know I want compensation.
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adam every
(@printshowadam) reported
@bt_uk @BTGroup appalling service 😠 leaving a vulnerable 86yr old with health conditions without a phone since Monday and no sign of when it will be sorted, disgusting
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alunvaughan
(@alunvaughan) reported
@bt_uk Is there anyone I can report a company claiming to be BT please? I am getting daily scam calls regarding alleged internet problems
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Dani
(@Dan_idiot1) reported
@cupsoftherosay_ @btsport I never said that. I said that PSG isn't a small club anymore, their league is boring but I never compared it to the Premier League
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Jem Milner
(@JemMilner) reported
@Jotaro71251847 @btsport That’s exactly the point I’m making “lack of goals” from Barcelona because defensively PSG were fantastic. Barcelona are awful defensively they concede goals like the one shown on this thread almost weekly in La Liga let alone against someone with the quality of Mbappe.
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Harry
(@surgicalscalpel) reported
@bt_uk In terms of network connectivity as well though - oneplus list EE as being supported for 4/5G connectivity which I believe BTMobile uses for the core network as well? That's more the question I'm asking really, whether or not the carrier will support it.