BT (British Telecom) Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Southport, Bromborough, Liverpool, Runcorn, Lymm, Skelmersdale, Warrington and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Southport |
Internet | |
| Bromborough |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
-
Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
-
Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
-
Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
-
Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
-
Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
-
Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
-
Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
-
Jim Pearson
(@mightyjimpo) reported
from
Up Holland, England
@bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem
-
Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
-
Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
-
Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
-
BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
-
Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
-
Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
-
Marko
(@SopranoCrew) reported
from
Atherton, England
Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
-
Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
-
Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Catherine
(@kxt_cxt) reported
@btsport what is the ads about during the ring corner advice ??? I want to hear and you keep adding ads, you never done this before, very rude of you
-
DaveN
(@DaveN68773368) reported
@BTSportBoxing @btsport @DynamiteDubois No contest really! Picture quality was awful!
-
Jamie Dobson
(@JamieDobson) reported
.@bt_uk - my router broke. I cannot find how to ask for a new one in the customer portal. Please help! You asked me to text you but when I did you said you didn’t know me.
-
Lou Spolton
(@LouSpolton) reported
@btsport very poor sound quality on the @SaintsRugby @LeicesterTigers match. Ads play fine, match is stuttery.
-
Big Capybara Energy 🌈 🦄 🍉 🥳
(@LMGM) reported
British Telecom cut off my internet for “unpaid bill”, except I paid it and now I’m trying to call customer service, which is taking ages. A great way to start my Sunday, thanks .@bt_uk
-
NPN
(@bc108) reported
@lucylloyd68 @WeAreOpenreach Agree, and BT retail (our ISP) @bt_uk incident communications is awful, just “Thursday”.
-
CM
(@clm3747) reported
@btsport got a yank singing the UK anthem? poor... #BryanDubois
-
yaknottocs
(@yakalot2) reported
@bt_uk Senior long serving BT switch engineers no cost of living pay rise 2 yrs, still waiting to hear this year (due 1 June!), no experience pay rise over 20 years. Why is BT not paying cost of living rises? What is BT doing to help them during cost living crisis? @CWU_AndyKerr
-
Andy Robson
(@coughingAndyR) reported
@CambsRespPhys @bt_uk I have had two experiences with BT customer services. The first was horrendous (very much like yours actually) the second (started with extreme trepidation) was an absolute pleasure. In other words, it’s a crapshoot.
-
Phil Grimley
(@PhilGrimley) reported
Watching Leicester on @btsport and the overriding thing I’m thinking is that Dallaglio is still as much of an idiot as he’s always been. Unbearably biased towards anyone who’s not in green and seemingly has no actual clue about laws…