BT (British Telecom) Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Southport, Liverpool, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Birkenhead, Frodsham and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Phone | |
| Southport |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Skelmersdale |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
-
Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
-
lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
-
Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
-
Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
-
burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
-
Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
-
burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
-
David Griffin
(@davidgtravel) reported
from
Southport, England
@bt_uk Bt is so out of zinc Jordan all companies I have spoke today have offered help,contract I have or not . Government have said all in it together , clearly BT not. I’m pursuing further I have copied BBC outlets and Martin Lewis as well
-
Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
-
Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
-
F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
-
Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
-
matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
-
scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
-
BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
-
Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
-
Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Blackmore
(@andymblackmore) reported
@bt_uk Never had a missed payment charge until I left funny that
-
Andrew Barker
(@AB_Racing1) reported
from
Scorton, England
Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them
-
Jonathan 🇬🇧 🇺🇸 🇮🇪
(@ANoviceTweeter) reported
@bt_uk where do I start. Left BT some 8 years ago due to poor line fault resolution & service. What a change it's undergone. Now offering FTTP speeds at 900mbps to our property (only ISP doing so) & the customer service is super on point. Spoke to Mike on the live chat side & 1/2
-
Bruised Three Stripes
(@GregCross82) reported
@bt_uk Hi BT, my landline and broadband not working this morning: no dial tone and orange flashing light on the Hub. Was Woking fine last night.
-
Andrew Antoniou
(@1andrewantoniou) reported
@bt_uk What is the email address to send a complaint to ?
-
Emma Harris
(@Emmalowri) reported
@BTBusiness @btbusinesscare I signed a new contract in July - BT still haven’t fulfilled the order. I pay my bill on time. I am patient - calling and holding, explaining, waiting for responses - which will ‘definitely be today’ but never are…and now I have received a cease order
-
Reply Guy
(@somebloketweetn) reported
@bt_uk @BTCare can you please help? My internet connectivity (not my wifi) cut out last night for an hour and is down again this morning. check-service-status shows no problems for my number.
-
Holmsey
(@YorkFarmGirl) reported
@bt_uk any chance you can tell me how I can tutor online successfully when my broadband/WiFi keeps cutting out? Having serious issues trying to run my business as the WiFi keeps cutting out - evenings are terrible! 3 times during one session. 😔
-
Terry
(@Terry01711833) reported
@matthayesthfc @btsport People may disagree with this but I think our problems started before the UCL final. A lot of our performances were below par and our games were becoming frustrating to watch. I think the decline started early 2018, and we were very fortunate to get to the final.
-
Ian durc
(@durc_ian) reported
@btsport is BTSPORT1 down, no sound or pictures? On Virgin