BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 12/21/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Wigan, Southport, Lymm, Skelmersdale, Warrington and Widnes.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomWigan Internet
United KingdomSouthport Wi-fi
United KingdomSouthport TV

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • CarlV_B TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • m7leicauser Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk And yes, my partner can test, as he's competent to do so. Is BT is willing to help or not?

  • PalsyRon Ron Palsy (@PalsyRon) reported

    @bt_uk hi why does nothing on your MyBT pages ever work? Trying to get a switching code and the website on any browser I've tried just refuses to show me a code. Every thing I've ever tried on your customer pages has always not worked and needed a phone call

  • sambucawasevil sam buca (@sambucawasevil) reported

    @NUFC do a massive tifo looked absolutely brilliant what do @btsportfootball @btsport do block it with team news what crap broadcasting that is #useless

  • justfranklin Rob Franklin (@justfranklin) reported

    BTSport have terrible co-commentators.#NEWLIV

  • biomulv biomulv (@biomulv) reported

    @bt_uk Not having any problems other than it being old and not fit for purpose anymore. In need of upgrading across the whole county. @bt_uk

  • OnceAFarmer Stephen Parkinson (@OnceAFarmer) reported

    @btbusinesscare good morning. I was expecting an engineer yesterday to install the line I ordered in Jan. Didn't show up, didn't let me know. You still haven't paid me the refund you owe me and almost 4 months since my order you haven't provided service. My BT is down. Shambles.

  • GermainLopez GLopez (@GermainLopez) reported

    @bt_uk Not today. But you can call me with a solution on Tuesday if that’s ok?

  • wrestlingsoph Knightrider (@wrestlingsoph) reported from Exeter District, England

    ****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk I taped a call - to show what has happened to my line, but your employee didn't want to hear it. I'd like to know how BT can close my complaint because it reads very much like the employee just wanted to close the case to look competent ....and not solve it.

  • Super__Chango Super Chango (@Super__Chango) reported

    @PhilKitro @btsport Yes, beautiful but what a crap football they proposed at Anfield.