BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Southport, Wigan, Lymm, Skelmersdale, Warrington, Widnes, Birkenhead, St Helens and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Marko
(@SopranoCrew) reported
from
Atherton, England
Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul da Rita
(@PauldaRita) reported
@IanDarke What a ridiculous tweet! I’d take it seriously rather than just a cheap shot if you tweeted similarly when other players go down easily! No wonder @btsport is seen as the most biased broadcaster!
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Melika Jeddi
(@MelikaJ93) reported
@realgeedub1979 @bt_uk @keiranatharmony Trying to cancel Virgin Media goes about as smoothly as wrangling a lion. Literally the only reason I've come back to them was because they were the only service provider my home had access to. Their customer service is appalling.
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Muhammad Brown
(@AhmadBr0wn) reported
@keiranatharmony @virginmedia @bt_uk BT are more expensive than my current virgin package and I have TV phone and Internet. I understand frustration about recent service but overall virgin have been good for years, they are just going through a rough patch because their owner thought he could orbit the earth.
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Ron Stidolph
(@RonnieStidolph) reported
@keiranatharmony @virginmedia @bt_uk Id stay where your at with Virgin mate Yes, today sucks...But if your virgin bill is going up, call them before 20/4/23 & I guarantee they'll renegotiate your contract for you to help bring costs down Others like EE (not sure on BT) will fob you off saying 'terms & conditions'
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daaaaaan💪
(@danwhatmore20) reported
@virginmedia @bt_uk piss all over virgin, everyone leave and join BT 💪 can't go wrong with their service.. EVER
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AJM 🔰
(@UnitedRed78) reported
@realgeedub1979 @bt_uk @keiranatharmony Virgin are having a bad day. BT have them too I switched from BT to Virgin due to downtime (multiple times everyday for 2 weeks) IMO customer service are equally as shocking.
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Kevin Dix
(@Dixeyroyal) reported
@keiranatharmony @virginmedia @bt_uk I will be doing the same, fed up with Virgin lack of service, and their constant prices rises that are way above inflation, enough is enough now, bye bye Virgin
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Name cannot be blank
(@eehbygum) reported
@realgeedub1979 @bt_uk @keiranatharmony No company can deal with a switch from Virgin. You have to leave first then contact whichever company you want to join and give them the leading day. I wrote to VM in the end when I was leaving as I couldn't get through on the phone, and there's no online option to cancel.
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Malcolm Hodgson
(@malandbren75) reported
@bt_uk @keiranatharmony I might take you up on that as a long suffering customer of @virginmedia I have had enough with a second class service for extortionate prices
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Charlie Joyce
(@Charlie59524597) reported
@virginmedia Absolute discrace how can you possibky charge so much money during a cost of living crisis when your service isnt fit for customer use at the momment its diabolical i am considering moving to @EE or @bt_uk. Shambolic service from virgin media