BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Newton-le-Willows, Wigan, and Skelmersdale.

City	Problem Type	Report Time
Liverpool	Wi-fi	22 hours ago
Liverpool	Internet	2 days ago
St Helens	Internet	4 days ago
Liverpool	Phone	7 days ago
Newton-le-Willows	Wi-fi	9 days ago
Liverpool	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Bobby Rooney 🇺🇦☮️ (@RealBobbyRooney) reported 6 minutes ago from Maghull, England

  No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.

• 
  Lisa Brown (@lisamarieb2010) reported 8 minutes ago from Runcorn, England

  @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

• 
  John McCormick (@JohnMc_91) reported 12 minutes ago from Widnes, England

  @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

• 
  Roy Bayfield (@mister__roy) reported 17 minutes ago from Ormskirk, England

  @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

• 
  Thom Rawlinson (@ThomRawlinson) reported 17 minutes ago from Kirkby, England

  Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

• 
  nicola (@bailene) reported 19 minutes ago from Appley Bridge, England

  @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

• 
  BoundinForward (@BoundinForward) reported 21 minutes ago from Liverpool, England

  @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

• 
  Michael Nolan (@MikeNolan) reported 21 minutes ago from Burscough, England

  Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

• 
  Steve Mc (@LeedsViking) reported 27 minutes ago from Warrington, England

  @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

• 
  Chloe Pitchford Music (@c_pitchford) reported 29 minutes ago from Liverpool, England

  @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

• 
  Jamie Dixon (@redwitterer) reported 37 minutes ago from Birkenhead, England

  @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

• 
  Craig Cooke (@storm_imaging) reported 40 minutes ago from Adlington, England

  @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

• 
  Vicky Denison Pinder (@vickypinder) reported 41 minutes ago from St Helens, England

  @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 42 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Ste the H ⚽️🥊 (@StetheH) reported 48 minutes ago from Liverpool, England

  @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

• 
  Stephen Grumpy (@steve_goulden) reported 49 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  K e r r i (@KerryM811) reported 53 minutes ago from Horwich, England

  @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

• 
  sarah (@sarahsuttonx) reported 57 minutes ago from Newton-le-Willows, England

  Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

• 
  Pete Shaw (@Fireypop) reported 58 minutes ago from Garston, England

  @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

• 
  Brilliant Tours (@brilliant_tours) reported 60 minutes ago from Liverpool, England

  @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Giles Shaxted (@gilesshaxted) reported 4 minutes ago

  @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

• 
  GerryC🏇🏾 (@Epsom1780) reported 5 minutes ago

  @Daddymerlin @bt_uk @FLOWJamaica I’m so sorry! That’s horrible! Hope you’re not paying for anything

• 
  Pete Wright (@CSI_Pete) reported 6 minutes ago

  @bt_uk Hi. Is the offer to upgrade my broadband for £1 a scam? The “checkout broadband “ only button doesn’t work unless I alter my tv package which then starts a new 24 month contract. Seems everyone has the same issue. Seems a con to me then.

• 
  Mr Gray (@Monetization26) reported 12 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  Not Now Dave (@not_now_dave) reported 13 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  . (@SpawnSoul) reported 15 minutes ago

  @bt_uk Phoned you close to ten times. And to be fair if our postcode wasn't so limited I'd not be using your trash service. But is what it is.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 19 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

• 
  sue evans (@untidysue) reported 21 minutes ago

  @bt_uk please can you tell me why I can’t test my broadband speed please? Suddenly it’s not working when I go into our garden and it always has before.

• 
  Kernal 💼🧼 (@chefkernal) reported 24 minutes ago

  @bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice

• 
  Mike Seaton (@mikeseat) reported 24 minutes ago

  @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls