BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Skelmersdale, and Leigh.

City	Problem Type	Report Time
Liverpool	Internet	59 minutes ago
Wigan	Internet	1 day ago
Liverpool	Internet	1 day ago
Liverpool	E-mail	1 day ago
Liverpool	Phone	3 days ago
Liverpool	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Jamie Grace (@JamieJew590) reported 2 minutes ago from Lymm, England

  @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

• 
  Dianne Coughlin (@ChickiD) reported 7 minutes ago from Birkenhead, England

  Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

• 
  Andy B 💙 (@m7leicauser) reported 8 minutes ago from Comberbach, England

  Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

• 
  Keith Jones (@Kjones1892) reported 19 minutes ago from Halewood, England

  @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

• 
  Michelle Daltry (@MichelleDaltry) reported 22 minutes ago from Birkenhead, England

  @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

• 
  Brilliant Tours (@brilliant_tours) reported 23 minutes ago from Liverpool, England

  @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

• 
  Michael Dodd (@MJADodd) reported 26 minutes ago from Seaforth, England

  @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

• 
  Gemma Conlin (@Conlin86) reported 27 minutes ago from Up Holland, England

  @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

• 
  Cheyvonne Bower (@femaledec) reported 30 minutes ago from Croft, England

  My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

• 
  Name Cannot Be Blank (@bdpscouse) reported 31 minutes ago from Liverpool, England

  @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

• 
  Ed Manning (@Ed_Manning) reported 31 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 35 minutes ago from Liverpool, England

  @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Chris (@chriscol6765) reported 36 minutes ago from Garston, England

  @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

• 
  Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported 37 minutes ago from Liverpool, England

  @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

• 
  Sheriff of Breck Road (@sherrif_breckRd) reported 39 minutes ago from Liverpool, England

  Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

• 
  Paul (@Bumpydogo) reported 48 minutes ago from Liverpool, England

  TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

• 
  nicola (@bailene) reported 51 minutes ago from Appley Bridge, England

  @BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!

• 
  Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported 52 minutes ago from Seaforth, England

  Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

• 
  Marko (@SopranoCrew) reported 53 minutes ago from Atherton, England

  Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

• 
  Vicky Denison Pinder (@vickypinder) reported 56 minutes ago from St Helens, England

  @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu (@stoopo) reported 5 minutes ago

  @bt_uk now got rid of the voicemail but the line crackle is bad. Cables look sound. It’s been like this four days she says.

• 
  Brian Waters (@BDubleYou) reported 9 minutes ago

  @Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...

• 
  bob (@Rigamortai) reported 9 minutes ago

  @bt_uk can't wait. One month and I can after 20 years cancel my contract to finally enjoy a decent network speed for less money. Yeehaa @Starlink good riddance @bt. Your customer service stinks

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 10 minutes ago

  I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 11 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  Emma Holmes (@emmapenelope) reported 13 minutes ago

  @bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.

• 
  Ramnish Kalsi (@ramnishkalsi) reported 15 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  Amanda Eastwood (@eastwap) reported 18 minutes ago

  @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

• 
  Andy (@bigdaddymills1) reported 18 minutes ago

  Having an absolute nightmare with @btbusinesscare Had problems since yesterday none of them been without Sevices for 36 hours and been told I’ve just got to wait #dm

• 
  Tom Chapman 🐀 (@TomChap) reported 21 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?