BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 02/21/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Wigan, Seaforth, Southport, Skelmersdale and Birkenhead.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomWarrington Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • AntoniChm Antoni Chmielowski (@AntoniChm) reported from Southport, England

    @bt_uk how long until the national broadband problem gets fixed? TIA

  • BazzaTomFerg BarryFergEFC (@BazzaTomFerg) reported from Seaforth, England

    Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Christo84201981 Christopher Yeomans (@Christo84201981) reported

    @btsportmotogp @btsport What ********! Was he thinking! Well! '******* his wife or something, cos, it certainly weren't the race,he sitting at the bottom, of his bed, head in hand's,crying"she won't even let me **** her", IDIOT!

  • TravelGallivant Gallivant Travel (@TravelGallivant) reported

    @BTCare after 16 years of loyal custom upgrading to BT business about a 1 ago + 6 Emails on Premium service appalled by the sheer incompetence of BT. Fortunately, we have it all in writing and someone writing that our email is blocked because we are abroad?? Enough is enough!!🤬

  • simondenye Simon Denye (@simondenye) reported

    @Angels35Karen @bt_uk Yes having problems myself with full@fibre 900

  • GrantGoldberg3 Grant Goldberg (@GrantGoldberg3) reported

    @bt_uk embarrassing support from BT just lost a customer cya

  • FrenchyWHU Marc ⚒🦉 (@FrenchyWHU) reported

    @alexrichards94 @btsport 4th apparently, knew nothing about it. Oh well £25 down the drain

  • LNKRapid Dan (@LNKRapid) reported

    @bt_uk Hi there, my internet in Woking GU21 has been getting progressively worse over the last few days. I don’t have a landline number to put into the service status checker online to see if anything is happening. Can you help? Many thanks, Dan

  • Iggy999666 Ian George (@Iggy999666) reported

    @bt_uk Ok, but please understand my father in law suffers from Parkinson’s and is getting very frustrated with the whole issue and is venting it on family as he has no mobile and left alone needs that land line for his own reassurance

  • jieneee jiene (@jieneee) reported

    @bt_uk is your wifi down in lowestoft? i haven’t got a landline to check for shortages

  • Iggy999666 Ian George (@Iggy999666) reported

    @bt_uk So the update call today is “no update” will call you again Wednesday we are told. Disgusting service. 2 months on and no further forward

  • philipfduffy Phil Duffy (@philipfduffy) reported

    Yet again @bt_uk show how poor they are at service Reported a fault last week Appointment booked for today 8am to 1pm Took time off work checked status online @bt_uk say report cleared at 3.30 am! Was it b****cks Still got fault Now coming out on Wednesday