BT (British Telecom) Outage Report in St Helens, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Wigan, Seaforth, Southport, Skelmersdale, Birkenhead and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Michael Dodd
(@MJADodd) reported
from
Seaforth, England
@julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person
-
Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
-
Bob Foy
(@RobFoy9) reported
from
Liverpool, England
Genuinely poor @btsport
-
Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
-
Bobby Rooney 🇺🇦☮️
(@RealBobbyRooney) reported
from
Maghull, England
No busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.
-
Paul Snowdon
(@67Snowy) reported
from
Maghull, England
@AdrianTempany @btsport BT Sport isn’t much better going on about the ‘brilliant Pep’; that’s the same ‘brilliant Pep’ who has never won the Champions League without the involvement of Lionel Messi…
-
deborah
(@DebMacc) reported
from
Prescot, England
@ladylittler @bt_uk Have you got phone signal? X
-
John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
-
Helen Grieve 🇬🇧
(@grieve51166) reported
from
Southport, England
@bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.
-
Dezzy
(@Dezzy_Dezzy_80) reported
from
Liverpool, England
@btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo
-
Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
-
John Slater
(@melonforecstasy) reported
from
Liverpool, England
@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
-
This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk My girl has had the text but still not working ?
-
Spezza
(@BaptistBecker1) reported
from
Southport, England
Just seem a few snippets from the @btsport punditry panel after the game last night. Thank **** I was at anfield and not listening to that
-
Thomas Booth
(@tboothy) reported
from
Liverpool, England
@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
-
Mike Halton
(@mch2010uk) reported
from
St Helens, England
@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
-
Amelia
(@acmaerldiya) reported
from
Warrington, England
@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
-
Andy W
(@AndyWhittle2) reported
from
Aspull, England
@btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.
-
Jane Holt X
(@Losecontr0lx) reported
from
Garswood, England
@bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x
-
Roy Bayfield
(@mister__roy) reported
from
Ormskirk, England
@bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Fraser
(@BenMFraser) reported
@virginmedia The fault is the Hub is broken, this is known. How can people wait over a week for a technician when WFH & smart home devices are part of every day life? Instead of posting a new Hub we'll wait a week for a technician to tell us we need a new Hub. Maybe @bt_uk want our business.
-
Sian Francis
(@SianFrancis14) reported
@bt_uk are you able to check if there is an issue with BT Internet in my area please? Mine has gone down..
-
Jane Bristow
(@JaneBristow1) reported
@bt_uk BT guide works at random. Been through all the checks. Frustrating we haven’t got the service/channels we’re paying for
-
Rodney Philcox
(@RodneyPhilcox) reported
@bt_uk I’m unable to login to your website/my BT/ email, getting security error message, warning about site certification. Is this a known general issue? @Theodora08
-
Mrod Swan
(@MRODSWAN) reported
@bt_uk If that's the best you can do you need to provide an alternative interim solution rather than the hub. It is useless
-
Connor Nixon
(@nixon_connor) reported
@bt_uk you are the biggest lot of scamming bastards. Nothing but crap service, sending people out over and over and over again and robbing us blind of 70 odd pound a month with no fix. I hope to god you let us out of this contract because if you don’t I’ll ruin you’s.
-
Dorset Culture | #RespectProtectEnjoy
(@DorsetCulture) reported
@bt_uk broadband is down for us, since about 8pm this evening in #Dorset #BroadbandDown #Broadband
-
Dani Mack
(@danimackney1) reported
@bt_uk Hello I work from home … I’ve been on the phone to an engineer all day ! Nothing has worked … I have the hybrid but nothing is working . Now they are saying the first appointment is Friday afternoon … this is unacceptable ? Please help
-
Alan
(@tontowilliams) reported
Dear @BTCare you fail to turn up to install our new phone line and broadband and now there’s a fault with the existing equipment and you fail to turn up to a second appt now you claim the fault is with the equipment you didn’t check in the first place.
-
Danny Long
(@DannyLo02181815) reported
@bt_uk Why am I paying for such a dismal service? I wouldn’t be surprised if we have the worst broadband service in the uk, it is that bad .. we are on the end of an archaic overhaul copper line which is approximately 2.5 miles from the exchange in the next village, abysmal .