1. Home
  2. ❯
  3. Companies
  4. ❯
  5. BT (British Telecom)
  6. ❯
  7. St Helens, England
BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in St Helens come from postal codes WA9 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Skelmersdale, Wigan, Newton-le-Willows, St Helens, Widnes, Frodsham, and Runcorn.

CityProblem TypeReport Time
Birkenhead Phone 5 days ago
Liverpool Internet 6 days ago
Warrington TV 9 days ago
Liverpool Total Blackout 14 days ago
Liverpool Internet 16 days ago
Liverpool Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • AnthonyMalone_
    Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • GaryWarren99
    Gary Warren (@GaryWarren99) reported from Liverpool, England

    @BTSportBoxing @btsport Never a box office fight this, if it weren’t on at 5am then maybe you’d have a case

  • jakemac97
    Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • kevb9495
    Kevin Blackburn (@kevb9495) reported from Tyldesley, England

    "The 5 goals came from 5 shots on target." No shit Sherlock! 😂😂 #ChampionLeague #ManCityTottenham #BTsport

  • AnfieldMan1996
    JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • bobblebardsley
    Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

  • LynseyF85
    Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • DeanMackenzie2
    Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • ljones1986
    Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • gill_nedelcu
    Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • cecilbumfluff83
    Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • kevdkev77
    KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • chuckles_xx
    Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • retired_replica
    James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • andymurphy79
    Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • Johncharlesart1
    John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • Bigsmig1
    Allan Smith (@Bigsmig1) reported from Maghull, England

    @Foulkes3y @btsport gonna have to buy BT sport to watch the CL final, the free stream is #shit

  • RleEllis
    ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

  • jakemac97
    Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • karenfiliz
    karen filiz (@karenfiliz) reported

    @EE it’s been 4 days since the mast went down in my area and there is no 4g/signal. Thanks to @bt_uk I also have no broadband. Any ideas when this is being fixed?!

  • El41n384
    Elaine (@El41n384) reported

    @bt_uk Seems a pretty big coincidence that firstly there’s an issue in my area but now, I have a completely unrelated issue after that has seemingly been resolved?? #ismellbs @bt_uk

  • _Nell_AT_
    NNAT 📝🌏 (@_Nell_AT_) reported

    @bt_uk No internet connection in WD17 until end of next week! The internet should not be down for that long! How do I claim a refund on lost connectivity?

  • mwnciod
    y mwncïod (@mwnciod) reported

    @dawnlovesgreece @bt_uk Now you say that, mine's been a bit iffy, signal dropping in and out on limited connection since last night and this morning. Maybe it's a Liverpool/Wirral thing? Mine's really only started working properly with no drop-outs since about noon.

  • El41n384
    Elaine (@El41n384) reported

    @bt_uk I was advised this morning that there was an issue in my local area. Then I was advised it was fixed. However, I cannot connect to the internet and @bt_uk have now said they can send an engineer on Tuesday #useless

  • T10WS
    Tro (@T10WS) reported

    @bt_uk morning… is there a problem with the network this morning? My BT WI-FI isn’t working. I’ve done the old turn off turn on thing about 3 times??

  • danmacno1984
    daniel mcmenamin (@danmacno1984) reported

    Love @bigdaddybunce honesty, “he’s 6” shorter, wearing a pair of trainers and took it at late notice” Love it, we are not stupid, we want honestly from the panel. #btsport #boxing #bt

  • plumadventures
    Zak (@plumadventures) reported

    @bt_uk You've told my mother she would be set up with FTTP on the 16th and when the engineer came round he said he didn't know how to install the fttp (open reach) and now she's left with no TV or broadband and no signal, when she rang you said it can take a further 5 days, madness.

  • michie19
    Michelle Jefferies (@michie19) reported

    @btsport we have a problem on a business account and cannot resolve it because offices are closed until Monday now, not great for commercial premises that are open all weekend until late at night, will be seeking compensator loss of customers!

  • fizdave123
    Dg (@fizdave123) reported

    @EE @btsport Sort out your home broadband mines down again tonight for the 3rd time this week SORT IT OUT