BT (British Telecom) outages and service status in St Helens, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around St Helens, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Aug 10, 7:53 AM GMT+1.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- Wi-fi (17%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Newton-le-Willows, Wigan, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 12 hours ago |
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Liverpool
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Internet | 5 days ago |
|
Newton-le-Willows
|
13 days ago | |
|
Wigan
|
Wi-fi | 14 days ago |
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Liverpool
|
Total Blackout | 15 days ago |
|
Liverpool
|
Internet | 24 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Chris (@chriscol6765) reported from Garston, England@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Ged McCann (@GMcC74) reported from Widnes, England@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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BarryFergEFC (@BazzaTomFerg) reported from Seaforth, EnglandThought Peter Walton was gonna start crying in the @btsport studio then ๐ฉ๐ฉ it was a clear penalty you bad melt
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Vicky Denison Pinder (@vickypinder) reported from St Helens, England@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk Iโve been on to your call centre as the service isnโt what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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K e r r i (@KerryM811) reported from Horwich, England@bt_uk Hi, my internet is running painfully slow - Iโve done a speed test thatโs coming back at 32, but I canโt connect on my devices, also whilst watching Netflix/Prime itโs buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk Iโve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and Iโve not even done uploads/downloads!! #*****
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@bt_uk plus, that youโve chosen to ignore this complaint despite being open since 8am is really annoying!
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Mike Gibbons (@Gibbo28) reported from Prescot, England@WatchedToffee @btsport He truly is awful isnโt he.
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Mike Halton (@mch2010uk) reported from St Helens, England@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
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Owen H ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ (@drowen44) reported from Seaforth, EnglandHey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but sheโs still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService
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Niccy Rich ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฐ๐ณ (@NiccyRich) reported from Liverpool, England@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
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Chris (@chriscol6765) reported from Garston, England@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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Bobby Rooney ๐บ๐ฆโฎ๏ธ (@RealBobbyRooney) reported from Maghull, EnglandNo busses, no trains, hammered down with rain. Game finished 8:45, rolled in 10:15pm. Shite. @btsport you can swerve that in future, thanks.
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Michelle Abraham (@ChelleAbraham) reported from Wigan, England@bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.
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Cheyvonne Bower (@femaledec) reported from Croft, England@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details ๐ก
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Rick Owen (@RickVNasties) reported from Liverpool, England@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I canโt get through on the number provided. Is anyone there to help?!
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BoundinForward (@BoundinForward) reported from Liverpool, England@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Rendall (@clairerendall1) reported@bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail
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Alan Swanson (@Haggisguy) reported@bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.
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Pierssy ๐ (@Pierssy) reported@bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!
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Alice (@alpinefaery) reported@bt_uk I have access now, thank you to the nice BT man for helping me! ๐๐ป And sorry again for losing credit and cutting the poor man off :( I felt so bad!
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Karen: โI identify as a Goddess ๐โ Totes Bonafido (@ladylittler) reported@riprap1 Haha! The worst thing was you can no longer talk to anyone @bt_uk How they expect you to log on with no internetโฆ.Had to use my phone as a hotspot! Remember the good old days of itโs good to talk!
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Kevin Chubb (@swanseagas) reportedIt only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.
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Catherine (@teacherCate1) reported@bt_uk Itโs not an issue of him not being on top of bills and it definitely needs looking into - heโs over ยฃ800 in credit yet heโs still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.
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BudeBee (@_BudeBee) reported@bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue
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trevor rhodes (@trevjrho) reported@bt_uk Having a really poor experience with the switch to Digital Voice. Included being sent inaccurate information, wrong switch over date, I've now been unable to receive incoming calls for 3 days. Latest news 'should be resolved within a further 3 working days'. A thread 1/2
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible ๐