BT (British Telecom) Outage Report in St Helens, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Southport, Bromborough, Runcorn, Lymm, Skelmersdale and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Southport |
Internet | |
| Bromborough |
Phone | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jackson
(@BomagJackson) reported
@bt_uk our Wi-Fi has been down all day and I can’t seem to get in touch with anyone. Could I have some help please?
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Tasha Stubbings
(@tashastubbings) reported
@bt_uk A power cut seems to have killed my Hybrid Connect device. Your online 'Chat With Us' service to isn't working, and i'm not really sure what department i need to be dealing with. How can i organise getting a replacement device?
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MMV
(@MMV14145180) reported
@__Mike99__ @btsport @SeniorsDarts Rude
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Anne Davies ☘️🏴💙
(@Annepop01) reported
@bt_uk Definitely not, the replacement BT box we were promised would arrive today will now not be here until Monday. Appalling customer service!
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Chris Haymes🇾🇪
(@ChrisHaymes1) reported
@giggsclass1 @The__1958 @btsport Pan, he’s a ******* idiot! Sell out mate!🤬
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Ana Valezzi Leckenby
(@AnaVLeckenbySEM) reported
@bt_uk why is the internet up and down? It’s been like this for days, my smart tv won’t connect. How come I have guarantee of being connected and it’s all up and down for work and in my own time. When are you fixing it?
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Nicole Seelig
(@Nicoleseelig) reported
@bt_uk Hi, is the BT wi-fi via the phone unlimited if I log in with my BT broadband login (email address and password)? We won't have any WiFi from Tuesday otherwise. And can you tell me how big the mini router is?
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Laura McIntosh
(@GrammarGirl1991) reported
@bt_uk Hi Dee, thanks for your reply. So you’re not even able to tell me whether there are any service issues?
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Jamie
(@Jamieonthisday) reported
@bt_uk Three times in 6 months? To the point I’ve lost work? Never had such a poor connection as I now have with BT. On phone now cancelling service. Thanks
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Sue Watson
(@spinnersue) reported
@bt_uk Pls can someone help with My BT App please