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BT (British Telecom)

BT (British Telecom) outages and service status in St Helens, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 18, 8:38 PM GMT+1.
  • 44% Internet (44%)
  • 33% E-mail (33%)
  • 22% Wi-fi (22%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Skelmersdale, Liverpool, and Leigh.

CityProblem TypeReport Time
Skelmersdale Internet 2 days ago
Liverpool E-mail 15 days ago
Leigh E-mail 15 days ago
Liverpool E-mail 15 days ago
Liverpool Wi-fi 23 days ago
Liverpool Internet 23 days ago

Nearby cities with recent reports

Skelmersdale

1 recent signals

2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mch2010uk
    Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • brilliant_tours
    Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • AndyWhittle2
    Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • mightyjimpo
    Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • Conlin86
    Gemma Conlin (@Conlin86) reported from Up Holland, England

    @BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • MikeNolan
    Michael Nolan (@MikeNolan) reported from Burscough, England

    Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

  • RobFoy9
    Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • drowen44
    Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • jakeadamson99
    Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • ThomRawlinson
    Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • mister__roy
    Roy Bayfield (@mister__roy) reported from Ormskirk, England

    @bt_uk They're still coming thick and fast. Is there a possibility of a human intervention to stop them? I will happily cancel the upgrade if that what it takes to end the pestering.

  • JamieJew590
    Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • plattyphoto
    Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • scottie_game
    Scott Game (@scottie_game) reported

    @bt_uk is there currently an issue with broadband in MK7 8HF?

  • GalanthusA
    Chris (Christina) (@GalanthusA) reported

    @bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've tried calling and it doesn't connected and hangs up after a second. I am using a USA e SIM right now, could that be the price problem?

  • ThisisSaffers
    thisissaffers (@ThisisSaffers) reported

    @bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.

  • weblivz
    steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported

    @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

  • BlakeUnit
    Simon Blake (@BlakeUnit) reported

    @jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor

  • jonboy_103
    john littler (@jonboy_103) reported

    @bt_uk hi , I’m having problems logging into my BT webmail at the moment? It was ok earlier this morning ?

  • JAH59
    JAH (@JAH59) reported

    @bt_uk I want to make a complaint

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

  • buxton081
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported

    @bt_uk I’m having an issue retrieving my emails is there something wrong on your end?