BT (British Telecom) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Skelmersdale, Birkenhead, Frodsham, St Helens, Southport, Liverpool, Runcorn, Warrington, Wigan and Seaforth.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
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| Birkenhead |
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| Frodsham |
Internet | |
| St Helens |
Internet | |
| Southport |
Phone | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Bubley
(@disruptivedean) reported
Listening to @bt_uk CTO Howard Watson at #connectedbritain BT is sadly still talking about the long-obsolete concept of “seamless” blending of cellular, WiFi etc That’s entirely the wrong sort of network convergence Also mentioned edge for compute + also storage
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Helen Abnett
(@helen_abnett) reported
@bt_uk ..put them back onto the existent copper line. Please can someone help. My parents are in their late 70s and need phone and internet connection.
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CNX10/Snowy Starleaf
(@cnx_10) reported
@bt_uk has the internet gone down it's just on orange
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Paul Hickling
(@bobby_owl) reported
@bt_uk My BT Btoadband has now been down for nearly a day. I reported it first thing this morning but I’ve heard nothing from you since. I can’t have another day without WiFi, when are you going to fix it please?
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🐰Karin🐰
(@MistyMerlin66) reported
@bt_uk I get an email every month saying my bill is ready but not been a BT customer for months. Please how can I get the emails stopped?
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Jonathan Bassett
(@Jonatha45593637) reported
@bt_uk No known issues in our area. Tried restarting her modem, just goes back into the the same light sequence. Mainly orange but goes purple after 2-3mins.
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Darren Waring
(@Darrenw3004) reported
@bt_uk Hi Alanna I just had an email saying I would be refunded for 2 days loss of service, as I was without service for 7 days surely I should be getting 5 days credited to me?
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James Cassidy
(@jcassidy2) reported
@btsport @btsportfootball I am a virgin tv customer who pays extra for bt sport, however I am unable to watch the bt sports film “greavsie” that aired last night. How can I watch this? If I can’t watch it, then what am I paying for?
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Helen Abnett
(@helen_abnett) reported
@bt_uk My Dad has received a callback but the problem hasn’t been fixed and no-one seems able to fix it. A fibre connection was installed about three months ago. This broke four weeks ago. The connection cannot be fixed in the short term. But no-one has the authority to 1/2
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Kirby
(@kdj__h) reported
@bt_uk The WiFi is so slow. If my partner is on his computer, we cannot use it where else in the house. If I watch something on the tv, everything else is slow and buffering. Ridiculous for the monthly costd.