BT (British Telecom)

BT (British Telecom) Outage Report in St Helens, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Helens, St. Helens, England 02/24/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Southport, Liverpool, Runcorn, Warrington, Wigan, Seaforth, Skelmersdale and Birkenhead.

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City Problem Type Report Time
United KingdomSouthport Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomWarrington Internet
United KingdomWarrington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • bobblebardsley Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • steeleyp_ PS (@steeleyp_) reported

    @MarkAshley01 @btsport Here's something to blow your mind: Every channel you get from Virgin... you pay a proportion to each month. Are you a Sky subscriber because a few pence goes toward the carriage of Sky One? How about an ITV2 HD customer - because you pay toward that too.

  • antonseloc tony coles (@antonseloc) reported

    Once again we’re having to stay calm while TV signal keeps dropping out, broadband is sloth-like etc. Just phoned them but got cut off after waiting an eternity for an answer. I’m sure @bt_uk will tell me yet again that they’ve checked and all is fine!!😡😡😡

  • sarabara1973 Sara Waters (@sarabara1973) reported

    @bt_uk so now 13 days without any internet and estimated reconnection now moved to Friday so 17 days but moves on every day . Totally unacceptable service

  • deedeemac Donna McCausland (@deedeemac) reported

    @bt_uk I have in total called 4 times about problem, each time made promises that I will be kept updated and still no nearer to it being fixed

  • karengfenn Karen Fenn (@karengfenn) reported

    So @TalkTalk 'fix' our clapped -out Internet 😤.Tonight, we have practically NO service 😡..They convince us to take a fibre service by lying abt the terms.AND order @bt_uk to cut off our phone line @tristiaharrison What kind of company are you running?

  • SteelyCityDan Dan Pressland (@SteelyCityDan) reported

    @bt_uk I also spoke to your billing department today, who agreed to drop the tv charges which I had proof would not be charged, plus the bill for the month after I stopped being a customer. But they wouldn't honour the original cancellation cost, leaving me paying substantially more.

  • SarahMawdsley Sarah Mawdsley (@SarahMawdsley) reported

    @bt_uk Placed an order in December - moving over from another service provider. Service engineer was due on 14th January. When he came he said as we had an existing service (albeit with another provider) he was not allowed, due to Covid restrictions install it that day

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @BTCare been a customer for 30years and Neave in the loyalty department was so rude and unhelpful from a fault which was your own

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @BTCare I’m disgusted as a key worker you can’t fix my internet until Thursday and you won’t send out a 4G hub for no charge, there’s no care at all

  • earlythorn SJP 🦋🦊 (@earlythorn) reported

    @bt_uk ..please explain why fingerprint login expires 🙄 and then "link" to recover password that I've not used for months and cannot remember doesn't work