BT (British Telecom) outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Newton-le-Willows, Wigan, Liverpool, Skelmersdale, and Leigh.

City	Problem Type	Report Time
Newton-le-Willows	E-mail	1 day ago
Wigan	Wi-fi	2 days ago
Liverpool	Total Blackout	3 days ago
Liverpool	Internet	13 days ago
Wigan	Internet	20 days ago
Liverpool	Total Blackout	24 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  billy omalley (@b11oma) reported 4 seconds ago from Warrington, England

  @bt_uk is there a problem with Bt email

• 
  Thomas Booth (@tboothy) reported 2 minutes ago from Liverpool, England

  @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

• 
  Keith Jones (@Kjones1892) reported 3 minutes ago from Halewood, England

  @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

• 
  John Slater (@melonforecstasy) reported 5 minutes ago from Liverpool, England

  @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

• 
  John Vanderwerff+ (@jvblueboy) reported 6 minutes ago from Birkenhead, England

  @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

• 
  Cheyvonne Bower (@femaledec) reported 6 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  Steve Mc (@LeedsViking) reported 7 minutes ago from Warrington, England

  Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

• 
  Pete Shaw (@Fireypop) reported 9 minutes ago from Garston, England

  @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

• 
  Andy Leggott (@andyleg66) reported 24 minutes ago from Lymm, England

  @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

• 
  Andi Jarvis (@andijarvis) reported 24 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  Michael Nolan (@MikeNolan) reported 25 minutes ago from Burscough, England

  Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.

• 
  Sam Cartwright (@samtcartwright) reported 28 minutes ago from Golborne, England

  @virginmedia @BTCare do you want another customer?

• 
  Michelle Daltry (@MichelleDaltry) reported 33 minutes ago from Birkenhead, England

  @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

• 
  Cheyvonne Bower (@femaledec) reported 41 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  Ray Waring (@RayWaring) reported 45 minutes ago from Liverpool, England

  @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

• 
  burnzcarping (@scouser_burnzy) reported 45 minutes ago from Roby, England

  @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

• 
  Jake Adamson (@jakeadamson99) reported 49 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

• 
  John McCormick (@JohnMc_91) reported 52 minutes ago from Widnes, England

  @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

• 
  Jamie Dixon (@redwitterer) reported 53 minutes ago from Birkenhead, England

  @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

• 
  helen parker (@helly_welly_woo) reported 55 minutes ago from Garston, England

  @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  erika x (@_erikacx) reported 4 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Billy Kelly (@billykellyWWK) reported 8 minutes ago

  @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒

• 
  noone@nowhere (@nooneatnowhere) reported 8 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  Dr Pauline Nelson (@DrP_Manc) reported 8 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  Vince (@vinc3h4ll) reported 9 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  Steve Taylor (@stevetaylor10) reported 12 minutes ago

  I have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.

• 
  Scooby Miller (@Ragingtaxpayer) reported 12 minutes ago

  @bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.

• 
  On-On-On (@clark1919acaw) reported 12 minutes ago

  @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow

• 
  Alan Swanson (@Haggisguy) reported 14 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  Mat Oliver (@CrackedRearView) reported 18 minutes ago

  @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!