BT (British Telecom) outages and service status in St Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Aug 5, 11:02 PM GMT+1.
- Internet (40%)
- E-mail (20%)
- Total Blackout (20%)
- Wi-fi (20%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Newton-le-Willows, Wigan, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 4 days ago |
|
Newton-le-Willows
|
12 days ago | |
|
Wigan
|
Wi-fi | 14 days ago |
|
Liverpool
|
Total Blackout | 14 days ago |
|
Liverpool
|
Internet | 24 days ago |
|
Wigan
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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wayne peers (@wanner316) reported from Golborne, England@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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Andy B 💙 (@m7leicauser) reported from Comberbach, EnglandNow had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Brian O'Keefe (@rider45) reported from Seaforth, England@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Dianne Coughlin (@ChickiD) reported from Birkenhead, EnglandWhy are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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Kris Leonard (@Kay_Leno) reported from Seaforth, EnglandPissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport
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Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England@bt_uk Hello, nope still experiencing issues.
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Jesus Pablo (@amijesuspablo) reported from Liverpool, England@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Thomas Booth (@tboothy) reported from Liverpool, England@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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dylan (@dylanh7389) reported from Warrington, England@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Reg white (@Rockraj31) reported from Birkenhead, England@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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Michelle Abraham (@ChelleAbraham) reported from Wigan, England@bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.
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burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Chubb (@swanseagas) reported@bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.
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Joey (@laggyteabag) reported@bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?
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Nige Crooks (@Nige78) reported@btbusinesscare Broadband down in TS1?
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Titch (@XxTitch92xX) reported@BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.
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Ernesto (@ernestohegi) reported@bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?
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ABC (@charl32647) reportedThere is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.
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Alan Swanson (@Haggisguy) reported@bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??
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me (@shenry1972) reportedI'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.
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Allan Hailstone (not Alan) (@allhailtwit) reported@bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH
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grace hooper (@messalinahooper) reported@bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed