BT (British Telecom) Outage Report in Newton-le-Willows, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Bolton, Warrington, Skelmersdale, Salford, Altrincham, Wigan, Bury, Runcorn and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Agden, England
@EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Tony
(@StretfordEndT) reported
from
Urmston, England
BTSport are poor. Any links?
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💖M💖
(@RunningMissM11) reported
from
Urmston, England
@bt_uk is the service down today? My connection keeps dropping. It’s done so 8 times and it was doing it yesterday as well as Sunday.
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Kris & Janet Shenton
(@kjshenton) reported
from
Salford, England
@bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
St Helens, England
@ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lyndsey Jane Marriot
(@LyndseyJMarr) reported
@bt_uk I’m waiting for a callback from customer services tomorrow
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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mark mansfield
(@dago1st) reported
@bt_uk hi you transferred my 2 phones over to ee , SIM cards arrived Tues no info as which SIM is for which old number,½ hour to get through to help still number not transferred
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Daz T
(@Napos2005) reported
@bt_uk Well was hoping my Hybrid connect issue was going to be sorted yesterday evening but guess what? It's not. I give up with BT can't really even get this part right...
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Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk Probably not. My formal complaint is in progress. BT now knows way more about my thinking than they probably want to know. I doubt the signal in my zoom was dropping at my end, but who knows! As a service for vonnecti ity I am not complaining.
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Joseph Jacob
(@JoeMFCForLife) reported
So annoyed i cant watch the game tmr. So stupid how u cant watch the 3 oclock games on tv @premierleague @SkySportsPL @btsport
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UTD we stand
(@deancf1) reported
@bt_uk Rubbish can’t even fix an internet outage my home internet has been down for 4 days now sent out an EE hub and that is worse than rubbish nearly out of my monthly 4g on my contract awful service
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Caris
(@_Princesscaz) reported
@btbusinesscare We are still without internet been told on chat we ‘have a fault’ yet we have had TWO engineers unable to fix it.. how long is this saga going to go on? We have only just upgraded our contract so thinking to use our cooling period and cancel.
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Dr Helen Scott 🇺🇦
(@drhelenscott) reported
@bt_uk Husband is on his 4th phone call trying to cancel account and get refund for money you took off us because you didn’t cancel it when requested. I’ll leave that to him but please advise on how to ask for compensation for time wasted and the pain of this process.
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Michael Rogers
(@mpr147) reported
Appalled (but not surprised) by how @bt_uk reacted to a fault on our line. The issue was your fault (reported by contact staff) and you cut us off from the internet and cannot reconnect us until Tuesday. I work from home. We have two young children. Not even an apology.