BT (British Telecom)

BT (British Telecom) Outage Report in Newton-le-Willows, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newton-le-Willows, St. Helens, England 06/05/2025 19:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Altrincham, Prescot, Warrington, Liverpool, Ormskirk, St Helens, Wigan, Runcorn, Bolton, Sale, Bury, Salford, Widnes and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomAltrincham E-mail
United KingdomPrescot E-mail
United KingdomWarrington E-mail
United KingdomLiverpool E-mail
United KingdomOrmskirk E-mail
United KingdomSt Helens E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • Juevans70A Julie Evans (@Juevans70A) reported from Sale, England

    So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    @bt_uk How is that going to help me right now?

  • TimDuckworth7 Tim Duckworth (@TimDuckworth7) reported from Bury, England

    Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from Garswood, England

    @bt_uk my boyfriends got a situation with his newly installed wifi with you guys… can you please help? @Marty_Young17 x

  • AndyWhittle2 Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • donutvan Donovan Whyte 🇵🇸 (@donutvan) reported from Walkden, England

    @bt_uk after a terrible night watching Salford rugby, I come home and think, I will out the music channel on..... Not one of them work! Do I have them in your rubbish channel selections where you suck Sky off?

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

  • leehow2 Lee Howarth (@leehow2) reported from Bolton, England

    @bt_uk you are the worst company I've ever had the displeasure to deal with in my almost 45 years on planet earth. What a ****** awful company!

  • storm_imaging Craig Cooke (@storm_imaging) reported from Adlington, England

    @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @btsport @btsportfootball are you ever going to fix your app on #PS5?

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • Nickbr1001 Nick Broughall (@Nickbr1001) reported from Sale, England

    If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mothematician Graeme (@Mothematician) reported

    @bt_uk Why is no one answering your tech support lines? Currently on hold for 32 mins (previously had to give up at 40 mins). For an update on my housebound parents' outstanding landline fault.

  • johnstone_kate1 Kate 🤦🏻‍♀️ (@johnstone_kate1) reported

    @bt_uk How can I call the when I have no phone signal??

  • Mothematician Graeme (@Mothematician) reported

    @bt_uk Could you fix my elderly, housebound parents' landline - even answering the support line & giving us an update would be a start

  • johnstone_kate1 Kate 🤦🏻‍♀️ (@johnstone_kate1) reported

    @bt_uk My mobile service is down, is there a problem in Aberdeen?

  • dawnlovesgreece Dawn (@dawnlovesgreece) reported

    @bt_uk As the fix by time is now 9pm, and it’s moved back and back several times since 7am yesterday, I doubt it!

  • isaacbirchall Isaac Birchall Creative (@isaacbirchall) reported

    @bt_uk We've just lost our static IP - and access to all our customers whose kit is locked to us. Is there an issue you're aware of?

  • Scoobysg5 Pete 🤓 (@Scoobysg5) reported

    @bt_uk So its never worked and I've got to chase it....

  • Fra_brennan Francis Brennan (@Fra_brennan) reported

    @KyleOK10 @bt_uk Having the same issues! Installation date was meant to be on the 18th… they came, done nothing and have now told me to install the line requires major work. I’ve already cancelled my old provider and now am stuck with no internet or TV!

  • keetmufc keet. (@keetmufc) reported

    @bt_uk Na. You're all right. I've done it countless times and it's never your fault. Not once. It's always something on my end. Funny thing is though. It's only ever happened with BT. Odd that.

  • dawnlovesgreece Dawn (@dawnlovesgreece) reported

    @Captain_Bold @bt_uk No. It’s still intermittent and currently not working 😒