BT (British Telecom) Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury, Warrington, Liverpool, Salford, Sale, Bolton, Altrincham, Prescot, Wigan, St Helens, Runcorn, Skelmersdale, Ormskirk, Newton-le-Willows and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Wi-fi | |
| Bury |
Wi-fi | |
| Salford |
Phone | |
| Sale |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)
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💖M💖
(@RunningMissM11) reported
from
Urmston, England
Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis
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MikeB
(@mekonmcfc) reported
from
Urmston, England
Is everyone’s @bt_uk WiFi as bad as mine, so slow@
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out
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Luke Royle
(@lukeroyle41) reported
from
Urmston, England
Hey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport @jonnos32 so only people on the "Flexible" contract can pause it .. so thats actually doing nothing cos that can do that anyway !! cancelling my contract in July when its up !! Very bad customer service from @btsport #btsport
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BBird
(@bizzarebird) reported
from
Bolton, England
@primevideouk you brag about having so much tennis in 2020. But you throw it out with no commentary. At least @btsport and @Eurosport_UK give it the attention is deserves. World no1 match and no commentary... Its bad
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MikeB
(@mekonmcfc) reported
from
Urmston, England
@bt_uk why is broadband so slow, I am actually turning it off and using 4G !! What am I paying for
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Dan #Tech4Good Sodergren
(@dansodergren) reported
from
Urmston, England
@IanMCalvert @EE @bt_uk @MarcAllera So it hasn't just happened to me then... Right it's worth a complaint or three to @EE and @BT and maybe even a spot on @BBCWatchdog or @bbc5live
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Gemma Conlin
(@Conlin86) reported
from
Up Holland, England
@BTCare hi, I really need to cancel my subscription for bt sport, I've tried calling but as a key worker I haven't got all the time in the world. I understand you are busy butIs there any other way I can do it please.
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💖M💖
(@RunningMissM11) reported
from
Urmston, England
@bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Axemonkey
(@axemonkey) reported
@bt_uk No, it’s just when I click through from a link in an email from BT about upgrading my broadband service. The rest of the site appears to work ok. Odd!
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Phil Nester
(@NesterPhil) reported
@MarcAllera @btsport Watch on @btsport with EE is a joke! I’ve been trying to correct a fault on this service since 19 October. I’ve spent approx 6hr over 2weeks trying to get it sorted. I keep being batted between Mobile & Broadband depts. Frustrated beyond words.
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David Gardner
(@DavidPGardner) reported
@bt_uk Hi Alannah. Looks like someone has tried to hack the account and it’s been locked due to many unsuccessful login tries. NOWTV will unlock it within 72 hours. If there’s an issue after that then I will be back in touch.
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SteveS
(@oldCODger6) reported
@bt_uk Internet been down for hours DN3 area. What's the long delay? Have to say that losing internet is very rare for us.
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Natasha Maddison
(@natasha4mp) reported
@BTGroup @bt_uk help please! Elderly mum with alarm connected to phone has had no service since at least Thursday. Tried Priority service which ironically says there's a fault on the also since Thursday, have reported online - no response, trying to call but cannot get through
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Alex Dodd
(@alex_dodd) reported
@bt_uk Thanks Neil. So as our speed is roughly 150x the required for video calling, what do you recommend to fixing the issue we are having? Looking at advanced router settings? Scheduling a video call test? Engineer visit? Replacement router?
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Jen Harrison
(@JenHarr20295953) reported
@natasha4mp @BTGroup @bt_uk I've had the same issue - our elderly with alarm systems should be priority but afraid my experience suggests that they don't see it as priority
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Camilla
(@camilsss) reported
@bt_uk hi, it's not an area issue. You just decided to cut off our contract for no apparent reason. We already spoke to your customer service, is going to take over ONE WEEK to solve..
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Lisa Wetton
(@IamLisaWetton) reported
@bt_uk I don’t know. I spoke to Sales again today, as mentioned, and he still needs to do a callback on Thursday. Still need tech to install equipment. I know the order in error was closed today. So maybe the complaint was closed too?
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niceblokephil
(@niceblokephil) reported
@bt_uk One more question if I may, now my line is a digital line, will I get a faster broadband service, to my existing service that is 🤔