BT (British Telecom)

BT (British Telecom) Outage Report in Newton-le-Willows, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newton-le-Willows, St. Helens, England 02/03/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bolton, Sale, Wigan, Warrington, Skelmersdale, Knutsford, Runcorn, Salford and Bury.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomBolton Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk my down load is 0.90 My upload is 2.34

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • 09WOD Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • elgobsucram Marcus 👌🇬🇧🇯🇲🇮🇪 (@elgobsucram) reported from Salford, England

    @bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package

  • dopeydrafter david (@dopeydrafter) reported from Urmston, England

    @bt_uk Ok Jordan , the signal is really weak & drops out sometimes.

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • Emma_Kearl Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • ScouseNotEnglsh ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England

    @bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • dopeydrafter david (@dopeydrafter) reported from Urmston, England

    @bt_uk evening, just want to say my broadband signal upstairs is really poor , not happy

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve__Clare Steve Clare (@Steve__Clare) reported

    @ellis_red @IanRidley1 @bt_uk Ian, I tell them the computer is in the other room. Every time they ask me to check something I say 'hang on' and come back in three minutes. It drives the scammer crazy.

  • Normanton0809 Five Towns Gossip...STAY SAFE (@Normanton0809) reported

    @WakeyNic @bt_uk Twice over the last few years...usually works ok for a while. Looks like a re register is required. It’s always the customer who has to take action....@bt_uk have NEVER taken the criminal use of their network seriously.

  • andrew_2693 Andrew Thomson (@andrew_2693) reported

    Hi @bt_uk - can you provide an update on fixing the broadband outage in the G31 area of Glasgow? Really frustrating for those working/schooling from home. Thanks

  • quiettrickster Helen MacDonald (@quiettrickster) reported

    Hi @bt_uk - my broadband has been down since last night, part of what seems to a Glasgow-wide issue, but when I check my number on the status checker, it says there’s no problem. It also says I have a fault open fault on that line from when I raised it last night.. 1/2

  • Gardmuir Gardner Muirhead Art (@Gardmuir) reported

    @bt_uk is there an issue with wifi / broadband in G31 area Glasgow?

  • quiettrickster Helen MacDonald (@quiettrickster) reported

    @bt_uk Yeah, that’s what I’ve been trying. It says I have an open fault, but then doesn’t show anything when I log in, and it says the service status is okay - postcode is G31, and judging by the tweets there is a widespread problem.

  • JulieR282 Julie R (@JulieR282) reported

    @bt_uk Well your colleague replied to someone else stating they will check if they have the ‘correct package’ to be provided alternatives whilst it’s out. Which I’m guessing is the most expensive package which the majority of people won’t have, so yeah suggests that support varies

  • Katymc1974 Katy McCarthy (@Katymc1974) reported

    @bt_uk @kevinhandley My partner can not access work files with the mini-hub and one of my daughters cannot homeschool yet we are told we would have to pay £500 to get out of the contract! And we’re told every day that it should be “fixed the next day” and BT have 30 days to fix it!

  • electricaye [adhoc bampottery 3.14] (@electricaye) reported

    @bt_uk The issue is far more severe . Alarm required to be disconnected as "phone disconnected" message runs 24/7. Reported to Glasgow City Council Community Alarms. 0141 276 2020.

  • Jo_Rodgers Jo Rodgers (@Jo_Rodgers) reported

    .@bt_uk I signed a contract with ypu for a set payment per month which your salesperson said would not vary. You are overcharging me by £13/m. Please arrange a refund, your call centre said they'd do this in December. It's still to be actioned. Terrible customer service.