BT (British Telecom)

BT (British Telecom) Outage Report in Urmston, Trafford, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Urmston, Trafford, England 01/02/2026 07:25

January 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Urmston, Trafford, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wigan, Stockport, Bolton, Sale, Oldham, Bury, Salford, Rochdale, Wilmslow, Lymm and Warrington.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester Internet
United KingdomManchester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

  • pubscene Mike (@pubscene) reported from Bollington, England

    @btsport mcmanaman. Why another season with him. Worst ever pundit

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • Alison_louise31 Alison Clark (@Alison_louise31) reported from Oldham, England

    @bt_uk We wasn’t expecting a call no, our internet has gone slow. But to be randomly rang and spoke to the way he did was disgusting. I’m not even convinced it was someone from BT

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • Alison_louise31 Alison Clark (@Alison_louise31) reported from Oldham, England

    @bt_uk I’ve sent you a DM about my internet service.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • Eaveysmom EaveysMom (@Eaveysmom) reported from Urmston, England

    @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GCClifford Gordon Clifford (@GCClifford) reported

    @bt_uk I don’t use BT as a service provider but I have bought a Premium Wholehouse Wi-Fi mesh system for home, it is amazing, no black holes, speed is consistent throughout the house and is faster than my old router. Recommended!

  • LeanneM155cap Leanne Capstick (@LeanneM155cap) reported

    @btsport @BTCare I’ve phoned twice and held for 60 minutes both times. I just want to cancel my subscription with you please for BT Sports. I am at the end of contract.

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk you never visit.. you never write... you never call... not even a DM. Why would I trust my communications with a company that doesn't communicate? @SkyUK @virginmedia timescale & best price for superfast broadband in #Holnfirth please?

  • rach_jones20 Rachael (@rach_jones20) reported

    @bt_uk hey BT. Had fibre installed few days ago but have had no Internet since it was installed. Try to phone customer service and just get put in a queue which never seems to end? Help please.

  • Charl_Roberts94 CharlotteRoberts (@Charl_Roberts94) reported

    @bt_uk can you tell me what 'stuck in the system' means? I've had no WiFi for 3 days now and engineers don't turn up when arranged! your CS tell me my fault is stuck in the system meaning they can't book another engineer and basically can't help at all. How am I supposed to work?

  • Jo_digger Jo Shoebridge (@Jo_digger) reported

    So disappointed with the service received by @bt_uk this afternoon, left this morning without internet or landline (no notice) which has been discussed, but now I have raised a further issue but as it's an open reach issue they wont help :(

  • Gavin19340404 Amazing Guy (@Gavin19340404) reported

    @bt_uk shocking service from BT should of had an installation on Wednesday but engineer didn't turm up been told Monday now then got a text saying i needed to book another appointment otherwise you would cancel my account your waiting times for the call centre are shocking also

  • Angela_Harkness Angela Harkness (@Angela_Harkness) reported

    .@btsport It is really poor practise that I have to sit on a phone for 15mins to cancel my subscription. Why can't I do it online?

  • Garrett41404647 Garrett (@Garrett41404647) reported

    @MMAHistoryToday @btsport It's not like you're going broke because some people stream your ****.. relax

  • 14thluke luke🥡 (@14thluke) reported

    @SkyUK you just lost a customer, im moving to @bt_uk