BT (British Telecom) Outage Report in Urmston, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Urmston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Urmston, Trafford, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Bolton, Sale, Stockport, Ashton-under-Lyne, Oldham, Warrington, Salford, Cheadle, Wilmslow, Wigan and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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Louise Rogerson
(@louise_rogerson) reported
from
Manchester, England
Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@Jay_whitehead87 @bt_uk We had them at first at BD .. tons of problems until one engineer figured out that somebody else had literally piggybacked our line as such (their staff not some ***** or summat) .. maybe they've done the same again???
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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Daz Chadders
(@dazchad) reported
from
Urmston, England
Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Katie Bretherton
(@KLBretherton) reported
from
Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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United
(@RED_MUFC_69) reported
from
Rochdale, England
@bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Patty
(@PattiMcConnell1) reported
@preppet @BTCare Happy to take your money & not deliver on basic service.
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David Nelson
(@DJNelsonPhotos) reported
@JayGale23 @btsport Moto2 and 3 often the best races. Maybe @btsportmotogp will give me a free weekend pass to make up for that awful advert! 😜
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Ollie
(@sysollie_) reported
My router made by @bt_uk: Call us on [...] 24/7 to fix your broadband connection. @bt_uk: No. Call us in 8 hours. Great customer service as always.
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I & I
(@Martinjlbailey) reported
@bt_uk yes, expensive and unreliable, can't wait for my contract to expire, BT are awful
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rean addy
(@reanaddy) reported
@bt_uk if you pulled your fingers out and sorted out ftth everywhere, probably not, we are at least 2 or 3 years away still, which is bad for a town with 65,000 + people living in it
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Wes Parker
(@WesParker23) reported
@bt_uk I have a @Hyperoptic fibre connection that can provide the connection I need yet you guys won’t cancel my contract despite your copper broadband connection being terrible
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sophie hawes
(@smudgeit123) reported
@bt_uk our Internet has gone down its saying to call an 0800 number saying I need to call (on the bt webiste).. but your staff are all 👻ghosts
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Mark Lowery
(@HelloMarkLowery) reported
@bt_uk If you can guess how much time I've spent on hold to you today I'll send you a pound of cheese. Nope. Ok. I'll tell you then. 3 and a half hours! 225 minutes! 13500 seconds! Quite incredible. I could've watched dances with wolves and still had time to bake a cake. Awful.
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Stephanie
(@preppet) reported
@bt_uk 2/2 why is it that I pay for a service that I can’t actually use ! For over two weeks now I can’t make or receive calls yet I’ve paid for the line . I’m so sick of this HISTORICAL & ANNUAL issue I’m going to take it further . Check my records you’ll see how often it occurs 😡
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Zoe
(@ZoeBell_) reported
@bt_uk Thanks I’ve just done that and it said that the connection is fine which is true we can connect it’s just really slow. It’s not a problem with connection at home bc it only went slow today after openreach were working here