BT (British Telecom)

BT (British Telecom) Outage Report in Urmston, Trafford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Urmston, Trafford, England 02/02/2026 05:55

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Urmston, Trafford, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Oldham, Stockport, Bolton, Sale, Wigan, Warrington, Knutsford, Ashton-under-Lyne, Salford and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomWilmslow E-mail
United KingdomOldham Internet
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • Stirling061 Ian Stirling (@Stirling061) reported from Salford, England

    @skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.

  • SamHarkness8 Sam Harkness (@SamHarkness8) reported from Oldham, England

    @bt_uk so not only is my internet down and no engineer available for a week, I also find out I’ve not been getting the speed I’ve been paying for. Thanks, not sure how I’m going to work from home with no internet for the rest of the week!

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing

  • KirstyTonge Kirsty (@KirstyTonge) reported from Manchester, England

    @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make

  • RED_MUFC_69 United (@RED_MUFC_69) reported from Rochdale, England

    @bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!

  • ChallisDave Dave Challis (@ChallisDave) reported from Cheadle Hulme, England

    @btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat

  • dazchad Daz Chadders (@dazchad) reported from Urmston, England

    Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

  • TherapyUpNorth Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England

    @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisadawson Chris Dawson (@chrisadawson) reported

    @bt_uk can you help to why any emails in my inbox older than 3 weeks get deleted and this has only started recently??

  • unstabler Paul Stabler (@unstabler) reported

    @bt_uk been trying to get broadband connected to my new home for over a month now. 3 times you have closed my order without contacting me. Awful customer service and no accountability. Disgraceful.

  • Sishoot1 Sishoot (@Sishoot1) reported

    @SmartCom_Net @bt_uk @ruskin147 I can say from experience this is the coolest way to be receiving these types of formal calls from bank/insurers/telephony providers - in 2021 there is no reason for big businesses to use (or fail to rectify) anonymous tech !

  • marie2monaco Marie Billon (@marie2monaco) reported

    @btbusinesscare Hi, I just did both. Both told me they can't help. A complaint has been raised but I'm no further.

  • ShermanMcginger Daren Bennett (@ShermanMcginger) reported

    @btbusinesscare just spent 45 minutes trying to get someone to understand what a Hybrid Connect unit is and how it doesn't work. Eventually said they would send a replacement - email says they are sending a 4G assure kit! No one knows what the Hybrid Connect is.

  • CaslinCathy cathy caslin (@CaslinCathy) reported

    @bt_uk your customer service is the worst I have ever received. I have been promised call backs from your time wasting agents and nobody ever has called back. I am due a refund

  • mrstracey1972 tracey (@mrstracey1972) reported

    @bt_uk its not a landline problem there is an outage in my area was suppsed to be fixed yesterday still ongoing any idea on time

  • Ken_E_Winnit Ken Collins (@Ken_E_Winnit) reported

    Absolutely disgusted by @bt_uk! We're leaving Sky, and BT want £70 to reconnect our phone and we have to wait two weeks for the privilege! What a rip off!! Will be ditching them as soon as possible. Customer care is non-existent

  • misscthomson Caroline Jackson (@misscthomson) reported from Motherwell, Scotland

    @bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

  • robdylan Rob Otto (@robdylan) reported

    @BTCare we need to talk about my Full Fibre broadband service that still isn't working 3 weeks after installation