BT (British Telecom) Outage Report in Urmston, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Urmston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Urmston, Trafford, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Oldham, Stockport, Bolton, Sale, Wigan, Warrington, Knutsford, Ashton-under-Lyne, Salford and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Wilmslow |
||
| Oldham |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Urmston, England
Latest outage, problems and issue reports in Urmston and nearby locations:
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Ian Stirling
(@Stirling061) reported
from
Salford, England
@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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Sam Harkness
(@SamHarkness8) reported
from
Oldham, England
@bt_uk so not only is my internet down and no engineer available for a week, I also find out I’ve not been getting the speed I’ve been paying for. Thanks, not sure how I’m going to work from home with no internet for the rest of the week!
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Katie Bretherton
(@KLBretherton) reported
from
Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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United
(@RED_MUFC_69) reported
from
Rochdale, England
@bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!
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Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Daz Chadders
(@dazchad) reported
from
Urmston, England
Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Dawson
(@chrisadawson) reported
@bt_uk can you help to why any emails in my inbox older than 3 weeks get deleted and this has only started recently??
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Paul Stabler
(@unstabler) reported
@bt_uk been trying to get broadband connected to my new home for over a month now. 3 times you have closed my order without contacting me. Awful customer service and no accountability. Disgraceful.
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Sishoot
(@Sishoot1) reported
@SmartCom_Net @bt_uk @ruskin147 I can say from experience this is the coolest way to be receiving these types of formal calls from bank/insurers/telephony providers - in 2021 there is no reason for big businesses to use (or fail to rectify) anonymous tech !
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Marie Billon
(@marie2monaco) reported
@btbusinesscare Hi, I just did both. Both told me they can't help. A complaint has been raised but I'm no further.
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Daren Bennett
(@ShermanMcginger) reported
@btbusinesscare just spent 45 minutes trying to get someone to understand what a Hybrid Connect unit is and how it doesn't work. Eventually said they would send a replacement - email says they are sending a 4G assure kit! No one knows what the Hybrid Connect is.
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cathy caslin
(@CaslinCathy) reported
@bt_uk your customer service is the worst I have ever received. I have been promised call backs from your time wasting agents and nobody ever has called back. I am due a refund
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tracey
(@mrstracey1972) reported
@bt_uk its not a landline problem there is an outage in my area was suppsed to be fixed yesterday still ongoing any idea on time
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Ken Collins
(@Ken_E_Winnit) reported
Absolutely disgusted by @bt_uk! We're leaving Sky, and BT want £70 to reconnect our phone and we have to wait two weeks for the privilege! What a rip off!! Will be ditching them as soon as possible. Customer care is non-existent
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Caroline Jackson
(@misscthomson) reported
from
Motherwell, Scotland
@bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful
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Rob Otto
(@robdylan) reported
@BTCare we need to talk about my Full Fibre broadband service that still isn't working 3 weeks after installation