BT (British Telecom) Outage in Altrincham, Trafford, England

@bt_uk There’s an open complaint now! Still no internet x

@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

@bt_uk I’ve sent you a DM about my internet service.

@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

@btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.

@btsport mcmanaman. Why another season with him. Worst ever pundit

@bt_uk We wasn’t expecting a call no, our internet has gone slow. But to be randomly rang and spoke to the way he did was disgusting. I’m not even convinced it was someone from BT

Why someone is calling me from @bt_uk who can barely speak English, and being very very rude, demanding me to do some steps, then to pass the phone to my partner then when I say he’s at work put the phone down on me! If there is an issue speak to me in a polite manor #rude #bt

@jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

@dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

@bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed

@bt_uk Its still saying temporary problem and other errors!

@btsport @WWEUK Woah! This is huge. Hopefully not in a bad way

@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

@btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.

@jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too

@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

@btsport Sack Walton and Savage both clueless , I've no dog in this fight , but that was never a pen !

@btsportscore @btsportfootball @btsport @themichaelowen @PaulInce @chris_sutton73 @jjenas8 @RobbieSavage8 @julesbreach @markpougatch The worst lineup I have ever seen

@EE still waiting on a call to stop @btsport please can this be resolved ASAP I have been a customer for years this is really frustrating

@KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

"The 5 goals came from 5 shots on target." No shit Sherlock! 😂😂 #ChampionLeague #ManCityTottenham #BTsport

@Spike______ @Fric_and_Frac @SkySportsPL @btsport @BBCSport @ITVSport @UKChange Yeah, starting with that Irish ****** on Sky that is obsessed with formations. “They’ve started with a 3-5-2 but can change, maybe going to a 5-4-1 or a 4-1-4-1.whatever they do they shouldn’t go for a 4-4-1-1 just in case the opposition counter it with a 3-1-5-1..just **** off”

Looking forward to watching the two tribes documentary on btsport tonight, when everything else is going to shit, we still have football to keep us going

If you’re watching the #ePremierLeague on @SkySports then you need to give your head a wobble. Don’t support it, ridiculous Sky Sports even saw value in the righrs acquisition! That crap belongs on @btsport at the most.

@Mikey7Moore @themichaelowen @btsport I should think so pal ,he’s an ex athlete, trained ,and eats right..... in a fat piss head with high blood pressure and a cholesterol problem

@lynseyhipgrave1 @btsport @jjenas8 @PaulInce @chris_sutton73 @andymay did paul ince just say costa is always on one,im a man utd fan,no one worse than paul ince,kicked out of the club for being a mouthy thug. paul you get away with looking like a dummy with stupid eyes on talksport,we can all see how ridulous you look on tv

@talkSPORT The diving and cheating but tbh it’s always happened. Also @btsport coverage and terrible pundits such as Savage.

Usual shit from @btsport maguire should have had red card but give him mom

@1cornishblue @btsport Phil Dowd just came out with one of the worst defences of a decision I’ve ever seen. Jenas was spot on about allowing for telepathy of player to player passes @btsportfootball

Terrible from @btsport tonight which has kept interupting its college football coverage with its own adverts. 2 mins to go in the main game and BT just played a 1 min ad break before any actual break in coverage

@btsport Worst part of this is the fact that the stadium noise is dulled

@jcGcab @virginmedia @EE @bt_uk @SkyUK . WHAT free view box can I connect to your Wi-Fi @EE @SkyUK @ThreeUK @VodafoneUK I have a network of co axial cables from virgin just need the convertor connectors to plug into the arial connector on tv Tv are smart tv with freeview box built in so do I even need a box

@HannahB4LiviMP @bt_uk Major problems with BT. Mainly customer service. Being put through the circle of “untechsupport” getting back to the start but being no further forward. Eventually ditched them and moved to Sky. Not perfect, but much better. Customer and tech support much better.

@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

@bt_uk fantastic no broadband for 2 days and when I phone up for help you cut me off 🤬🤬 customer services at there finest 👏👏👏

@bt_uk why is your wifi so ******* shit

@bt_uk Thanks, the problem seems to have fixed itself. It was last night (Friday) that we were experiencing issues.

@DanielBolland8 @EE @O2 @ThreeUKSupport @bt_uk Haha, my partner is also having an awful vodafone contract, cancelled her contract the other day for an arrears payment she didn’t even need to make 😂 (because she’s not in arrears lol)

@BritPackDrivers @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV * as a bare minimum for every session, but some free to air coverage on a decent channel would help (especially during the winter as we have very little before March)