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BT (British Telecom)

BT (British Telecom) outages and service status in Altrincham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Altrincham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 7, 10:10 AM GMT+1.
  • 76% Internet (76%)
  • 12% Wi-fi (12%)
  • 6% E-mail (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Altrincham come from postal codes WA14 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Altrincham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Altrincham, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Ashton-under-Lyne, Altrincham, Salford, Knutsford, Oldham, Stockport, Warrington, Wilmslow, Wigan, Newton-le-Willows, and Little Hulton.

CityProblem TypeReport Time
Manchester Internet 11 hours ago
Manchester Internet 1 day ago
Manchester Wi-fi 2 days ago
Manchester Internet 4 days ago
Manchester Internet 8 days ago
Ashton-under-Lyne Phone 8 days ago

Nearby cities with recent reports

Manchester

4 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • acmaerldiya
    Amelia (@acmaerldiya) reported from Warrington, England

    @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

  • 1SuzanneDonovan
    Suzanne 🐝💙💫 (@1SuzanneDonovan) reported from Manchester, England

    @bt_uk hi, my elderly mum’s phone line is down. How can I report it?

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • tom_hiles
    Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • tasted_flight
    James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • TheSilverZebra
    ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • NickGibbons66
    Nick Gibbons (@NickGibbons66) reported from Oldham, England

    @btsport is it me or is the sound really poor on the #WSDC2022 at the circus tavern

  • sarahbirdsey
    sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • JPM9685
    John Millington 🅙 (@JPM9685) reported from Ashton-under-Lyne, England

    @BTCare why is my Internet proper dog 💩 today £80 a month and it’s piss poor

  • miguelinho2910
    Michael (@miguelinho2910) reported from Middleton, England

    @bt_uk Hi guys, have sent over a DM regarding this issue which still hasn't been resolved if you can look into it please! Thanjs

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    @BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • JardiniereChef
    Jardiniere Chef (@JardiniereChef) reported from Urmston, England

    @btsport cancelled my subscription. No one else has buffering issues.

  • KroolsBoxing
    Sean Krool (@KroolsBoxing) reported from Ashton-under-Lyne, England

    How did David Adeleve win that fight totally out worked and beaten too the punch let’s not beat around the bush that is a terrible decision #BTSport

  • threexhorses
    Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

  • AskTheShire
    The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • seanhickey1
    Sean Hickey (instagram seanhickeya) (@seanhickey1) reported from Marple, England

    Has @btsport got a MUTE button for Ian Darke? Boring one agenda crap, every #mufc game. #ACMMUN

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RaeRubyRaeK
    RaeRubyRae (@RaeRubyRaeK) reported

    @bt_uk You do sell customer info and I can prove it! So I can’t use the app unless I give you my mobile number is that what you’re telling me? There’s no other option?

  • Jsm0445
    Josh (@Jsm0445) reported

    @bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?

  • leopardtommy
    Tommy (@leopardtommy) reported

    @bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.

  • DerekDonkey1977
    Steph Murray (@DerekDonkey1977) reported

    @bt_uk 9 engineer visits No home phone and inconsistent broadband Poor!

  • RaeRubyRaeK
    RaeRubyRae (@RaeRubyRaeK) reported

    @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

  • Fliposteo
    Philip Godfrey (@Fliposteo) reported

    @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

  • tctantan
    Holly ®️ (@tctantan) reported from Exeter, England

    Almost a yr after i left...and im still getting emails and texts from @bt_uk telling me my bill is ready .. plus they never paid me the money they owed me #BT #EE make it stop

  • injuredcyclist_
    Tracy Kydd (@injuredcyclist_) reported

    @bt_uk can I get some help still waiting for my internet to be fixed since it was your engineer that some something to it outside line been a week now

  • Patrici34058203
    Patricia Kidd (@Patrici34058203) reported

    @bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.

  • Red_Rescue
    Sebastian Colt (@Red_Rescue) reported

    @bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)