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BT (British Telecom)

BT (British Telecom) outages and service status in Ashton-under-Lyne, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 3 outage signals in the last 24 hours around Ashton-under-Lyne, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 10, 12:23 AM GMT+1.
  • 55% Internet (55%)
  • 17% Wi-fi (17%)
  • 15% Phone (15%)
  • 8% E-mail (8%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Ashton-under-Lyne come from postal codes OL5 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ashton-under-Lyne, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stalybridge, Rochdale, Oldham, Wilmslow, Ashton-under-Lyne, Salford, and Altrincham.

CityProblem TypeReport Time
Manchester Internet 1 hour ago
Manchester Wi-fi 14 hours ago
Stalybridge Internet 17 hours ago
Manchester Internet 1 day ago
Manchester Internet 2 days ago
Manchester Internet 4 days ago

Nearby cities with recent reports

Manchester

11 recent signals

1 hour ago
Stalybridge

1 recent signals

17 hours ago
Rochdale

1 recent signals

4 days ago
Oldham

1 recent signals

5 days ago
Wilmslow

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • bluwes
    Wes (@bluwes) reported from Oldham, England

    @johnny997594342 @btsport @mrjakehumphrey needs to sit down and take a lesson. Embarrassed himself today

  • 1985_phil
    MCFCPip (@1985_phil) reported from Ashton-under-Lyne, England

    @bt_uk I want to contact your customer services ASAP via email. Can you provide the correct email address please?

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today

  • RED_MUFC_69
    United (@RED_MUFC_69) reported from Rochdale, England

    @bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!

  • CalumKnight1
    Calum Knight (@CalumKnight1) reported from Saddleworth, England

    The picture quality on BT is proper dog **** init? When watching straight through the telly. The app is fine. Through the telly is not good at all. Sort it out @btsport - like watching it through a potato. #LFC #CommunityShield

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • drbexl
    Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

  • Redutd99Rhys
    OBESE RHYS (@Redutd99Rhys) reported from Stockport, England

    @The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one

  • Chrisisace9
    Chris (@Chrisisace9) reported from Chapel-en-le-Frith, England

    @bt_uk problem dragging on for 6 weeks now, countless non-returned calls and a complaint now raised, yet still you failed to call again on Friday and I have just spent 30 mins on hold for nothing. Please can someone to call me for an update? See DM for account

  • forgedbyfiree
    Forged By Fire (@forgedbyfiree) reported from Manchester, England

    Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

  • karensskitchen
    do not touch that thermostat (@karensskitchen) reported from Manchester, England

    @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

  • LeahWhitehorse
    Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk Hi - No - it says no known issues.

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • ChallisDave
    Dave Challis (@ChallisDave) reported from Cheadle Hulme, England

    @btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat

  • DinglerGmail
    DazPenny (@DinglerGmail) reported from Bramhall, England

    @bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.

  • drbexl
    Dr Bex Lewis #KeepYourDistance (@drbexl) reported from Stockport, England

    @bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • MrPeteEdwards
    Pete Edwards (@MrPeteEdwards) reported from Urmston, England

    Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • em_doapsi
    Emma (@em_doapsi) reported

    Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Yes, tried that, doesn't work. That's why I am contacting you? Has BT reached the stage where it simply isn't able to fix basic faults?

  • chartjohn30
    John Davis (@chartjohn30) reported

    @bt_uk As a Broadband customer of 16 yrs I have been very pleased to access inclusive hotspots when other services are not available. Yesterday I tried to use one. Put in user and passw, fine, but... (1/4)

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

  • DrMaxPolitics
    Dr. Max (@DrMaxPolitics) reported

    Waiting to find out if you have a job interview is stressful enough without @bt_uk Email service dropping out and stopping you from being able to check!

  • L_Livingstone1
    Loretta Livingstone (@L_Livingstone1) reported

    @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

  • Robswanney
    Robbie Swanson (@Robswanney) reported

    @btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.

  • wearesiam
    "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported

    @bt_uk not a word from you re no email service Appalling service!!!

  • BeckieMetcalfe2
    Beckie Metcalfe (@BeckieMetcalfe2) reported

    @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

  • SianElin_PT73
    Sian (@SianElin_PT73) reported

    @bt_uk Did you read my message correctly? I do not have signal to call!