BT (British Telecom) Outage Report in Ashton-under-Lyne, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Ashton-under-Lyne come from postal codes OL6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Ashton-under-Lyne, Salford, Stockport, Oldham, Sale, Glossop, Bury, Rochdale, Stalybridge and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Ashton-under-Lyne |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
TV | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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David Brocklehurst
(@D8rok) reported
from
Whaley Bridge, England
Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable
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Francis Idehen
(@franco_blanco1) reported
from
Manchester, England
@bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed
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Alison Clark
(@Alison_louise31) reported
from
Oldham, England
@bt_uk We wasn’t expecting a call no, our internet has gone slow. But to be randomly rang and spoke to the way he did was disgusting. I’m not even convinced it was someone from BT
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter
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Alison Clark
(@Alison_louise31) reported
from
Oldham, England
Why someone is calling me from @bt_uk who can barely speak English, and being very very rude, demanding me to do some steps, then to pass the phone to my partner then when I say he’s at work put the phone down on me! If there is an issue speak to me in a polite manor #rude #bt
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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eileen fullen
(@FullenEileen) reported
from
Manchester, England
@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....
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Dave Shipp
(@daveshipp19) reported
from
Diggle, England
@btsport Usual crap from Steve McManaman. Saying West Ham should deliberately bring City players down to stop them having an opportunity to score.
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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EaveysMom
(@Eaveysmom) reported
from
Urmston, England
@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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𝕊𝕥𝕖𝕡𝕙𝕖𝕟 𝕁𝕒𝕔𝕜𝕤𝕠𝕟 🇬🇧🇫🇷🇪🇺
(@TheLittleChef) reported
from
Slaithwaite, England
Another potential Wi-Fi-less few days it seems. I’m not entirely sure @bt_uk’s fix of tying a tree branch away from the main box using blue nylon cord wrapped round a large rock has been a total success, you know.
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Eight Engines
(@EightEngines) reported
from
Manchester, England
@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.
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Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
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michael
(@Msx1234Michael) reported
from
Mossley, England
@BTCare Have they fixed the problem in my aera has the bt app says there is problems in my aera
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Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Ward
(@Metaorphan) reported
@bt_uk I know it’s not compulsory and I’m very keen to improve my dial up speed ‘broadband’ but I fail to see why it’s reasonable to potentially expect me to finance the work ofcom openreqch or BT, so that you can charge me to use your services
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Poppy Liqueur
(@poppyliqueur) reported
@bt_uk Are there issues in SE16? Had no internet since 1pm and no updates at all
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Beena Mistry
(@b3ena) reported
@bt_uk Funny that as she rang me in the middle of a client call I was on… 👏🏽👏🏽 well done on great customer service again
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D3mo
(@D3moralizer) reported
@bt_uk @J16642009 Is what’s happening BT are just a **** company? I loved the last time we had no internet for 3… yeah not a typo, 3 weeks and your team told me to go buy a screwdriver to go do my own tests on the line.
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Jane Murray Writes
(@AuthorJaneM) reported
@IanRouth I've just changed to BT, because my current supplier can't provide landline services once the analogue system is switched off. So I went full fibre FTTP, not that it makes any difference to the shoddy service from @btbusinesscare. This is how they treat new customers.
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Rich Ward
(@Metaorphan) reported
@bt_uk I already have and they were not of much use either. That BT might expect me to pay to improve the network infrastructure is immoral
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Mark Cockerton
(@CockertonMark) reported
@bt_uk Tomorrow. Problem is that we haven’t exchanged contracts on new house yet so no certainty at all. I can’t order a service on someone else’s house. Anyway, I’ll write off the £320 - put it down to BT inflexibility and find someone offering better customer service. #BTRipOff
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Ste Gordon
(@sgordon_the87) reported
@bt_uk hi, I’ve got an issue changing my TV package on the MyBT app and website, it keeps telling me to call which I did and I was told it couldn’t be done. I want to drop Big Sport for entertainment, I did this last summer without issue, is there anything you can do to help?
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk