BT (British Telecom) Outage Report in Ashton-under-Lyne, Borough of Tameside, England
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The latest reports from users having issues in Ashton-under-Lyne come from postal codes OL6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ashton-under-Lyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Ashton-under-Lyne, Oldham, Stockport, Salford, Wilmslow, Altrincham, Sale, and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 12 hours ago |
|
Manchester
|
Phone | 4 days ago |
|
Ashton-under-Lyne
|
5 days ago | |
|
Manchester
|
Wi-fi | 5 days ago |
|
Oldham
|
Phone | 6 days ago |
|
Stockport
|
6 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Lee Howarth (@leehow2) reported from Urmston, England@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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Daniel Couser (@couser85) reported from Bury, England@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Daz Chadders (@dazchad) reported from Urmston, EnglandPretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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United (@RED_MUFC_69) reported from Rochdale, England@bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!
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simufc7 (@goodall007) reported from Manchester, EnglandThere is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague
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Dave Challis (@ChallisDave) reported from Cheadle Hulme, England@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Sam Harkness (@SamHarkness8) reported from Oldham, England@bt_uk so not only is my internet down and no engineer available for a week, I also find out I’ve not been getting the speed I’ve been paying for. Thanks, not sure how I’m going to work from home with no internet for the rest of the week!
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The Shire (@AskTheShire) reported from Salford, England@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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Craig Dyer (@cdyer291) reported from Bury, EnglandWhen I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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(((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Lee Howarth (@leehow2) reported from Urmston, EnglandYour systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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Kirsty (@KirstyTonge) reported from Manchester, England@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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(((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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EMMA STOTHARD (@emstoth) reported from Salford, England@bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.
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Louise Rogerson (@louise_rogerson) reported from Manchester, EnglandVery disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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OAFCDambuster #MHFA (@oafc617) reported from Oldham, England@Jay_whitehead87 @bt_uk We had them at first at BD .. tons of problems until one engineer figured out that somebody else had literally piggybacked our line as such (their staff not some ***** or summat) .. maybe they've done the same again???
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Ian Stirling (@Stirling061) reported from Salford, England@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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EMMA STOTHARD (@emstoth) reported from Salford, England@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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Lee Howarth (@leehow2) reported from Urmston, England@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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eddy477 (@EdEddy477) reported@bt_uk worth pointing they gained nothing by this 'upgrade'. Previous contract was 30mb, new contract states max speed 30mb. I also note new customer deals who are have passed there tie in period are paying 45 a month or there abouts after month 24. Not right to be fleecing pensioners.
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Sarah Pie 🌻🌻 (@craftysarahp) reported@bt_uk Sent u a DM lack of customer service elderly neighbours no phone over a week please help
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Liz F (@Lizcf) reported@bt_uk please can you confirm the fault affecting my service WILL be fixed tomorrow? No broadband or telephone for six days and the mini hub just isn’t up to the job.
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Algar Goredema-Braid (@AILAHT0909) reportedNow being told by @bt_uk they are having problems speaking to an #Openreach engineer and the system for booking to fix my #BTbroadband is stuck. Unable to escalate so no choice but to wait.
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Annabel Beeforth (@AnnabelBeeforth) reported@groveshall Hopeless. Egton village is now 11 days without broadband due to a fallen tree - including the school & businesses like my own. We've been promised two fix dates that have passed. Phone calls last 70mins+. Twitter easier. Message @bt_uk, they usually DM pretty quickly.
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Katarzyna Lorenz-Dobuch (@LorenzDobuch) reported@btbusinesscare Hello maybe you can help me with not working landline from 22.10, today I spend 40min to hear sorry someone will call you in 10min and guess nobody call. Is hard to get any information from you guys, if this is a good care about your client I’m really disappointed
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Jill Baron (@JillBaron) reported@bt_uk Following on from the promise of our line problems being sorted out today, (Tuesday), no sign of anyone from Openreach & it’s dark now. It’s been 18 days now with nothing happening plus umpteen promises of reconnection!
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Andy Hails 👨💻 (@AndyHails) reported@bt_uk Actually, this is still a problem. Joining a VPN doesn't provide me with internal DNS -> still can't connect to sites I could before.
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kate (@kateblythart) reported@bt_uk utter rubbish - my parents are in their 70's and have had no internet since the 21st Oct. BT can neither tell us what the issue is or when it will be fixed. They work full-time online from home and rely on the internet to keep their jobs. Terrible service
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eddy477 (@EdEddy477) reported@bt_uk Hi Paul, unfortunately I have tried that twice and they refuse to help as they were signed up to a new contract in feb for 2 years! Signed up to halo3 from fibre 1. I dont believe they were aware of what they were being sold and hence agreed to whatever was suggested to them.