BT (British Telecom) Outage in Rochdale, England

@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

@BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this

@bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test

@bt_uk I’ve sent you a DM about my internet service.

@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄

@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

@BTCare Have they fixed the problem in my aera has the bt app says there is problems in my aera

@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

Maybe if he sparred he wouldn’t be spent after the 8th! Poor training! #kovalevvsyarde #btsport

@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

@NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

@btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.

@btsport Usual crap from Steve McManaman. Saying West Ham should deliberately bring City players down to stop them having an opportunity to score.

@bt_uk We wasn’t expecting a call no, our internet has gone slow. But to be randomly rang and spoke to the way he did was disgusting. I’m not even convinced it was someone from BT

Why someone is calling me from @bt_uk who can barely speak English, and being very very rude, demanding me to do some steps, then to pass the phone to my partner then when I say he’s at work put the phone down on me! If there is an issue speak to me in a polite manor #rude #bt

Another potential Wi-Fi-less few days it seems. I’m not entirely sure @bt_uk’s fix of tying a tree branch away from the main box using blue nylon cord wrapped round a large rock has been a total success, you know.

Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

@bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.

@bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed

@bt_uk Its still saying temporary problem and other errors!

@btsport @WWEUK Woah! This is huge. Hopefully not in a bad way

@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

@btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.

@bt_uk please can you help me I am losing the will to live trying to get through to you

@jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too

@btsport Sack Walton and Savage both clueless , I've no dog in this fight , but that was never a pen !

@fowl_original @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I think Sky were still smarting from the loss of PPV sales when the Network was released in the UK just weeks into a 5 year deal.

@btsportscore @btsportfootball @btsport @themichaelowen @PaulInce @chris_sutton73 @jjenas8 @RobbieSavage8 @julesbreach @markpougatch The worst lineup I have ever seen

Just been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport

@Spike______ @Fric_and_Frac @SkySportsPL @btsport @BBCSport @ITVSport @UKChange Yeah, starting with that Irish ****** on Sky that is obsessed with formations. “They’ve started with a 3-5-2 but can change, maybe going to a 5-4-1 or a 4-1-4-1.whatever they do they shouldn’t go for a 4-4-1-1 just in case the opposition counter it with a 3-1-5-1..just **** off”

Looking forward to watching the two tribes documentary on btsport tonight, when everything else is going to shit, we still have football to keep us going

If you’re watching the #ePremierLeague on @SkySports then you need to give your head a wobble. Don’t support it, ridiculous Sky Sports even saw value in the righrs acquisition! That crap belongs on @btsport at the most.

@Mikey7Moore @themichaelowen @btsport I should think so pal ,he’s an ex athlete, trained ,and eats right..... in a fat piss head with high blood pressure and a cholesterol problem

@lynseyhipgrave1 @btsport @jjenas8 @PaulInce @chris_sutton73 @andymay did paul ince just say costa is always on one,im a man utd fan,no one worse than paul ince,kicked out of the club for being a mouthy thug. paul you get away with looking like a dummy with stupid eyes on talksport,we can all see how ridulous you look on tv

@bt_uk sort your shit out

@bt_uk I did, I have contacted your consumer help god knows how many times but I get the same crap. Your equipment is trash, and your upload speeds are a joke!

@HannahB4LiviMP @bt_uk It’s all about the money for @bt_uk . Personally got shocking treatment from them when I tried to get phone/tv from them. Long story but suffice to say they don’t give a shit as long as 💰 comes their way.

@btsport You admitted your wrongness. Stephanie admitted as much as. Best you lot **** off and die. @Humberbeat Cops, they said they were wrong.

@bt_uk Well I guess I’m going to bed now. Deeply unsatisfied customer.

@bt_uk might just be the worst wifi provider I have ever had! Every time it rains or there’s a strong gust of wind it cuts the wifi! Stupid design, absolutely ****. Currently wouldn’t recommend!

@NicDakinMP Please thank whomever it was from your office, that gave me her phone number recently. I know your heart's in the right place. Doesn't really help me, mind you. @Scun_Samaritans Still, I'm okay, at the moment. @btsport

@bt_uk Well this looked like promising customer service with a prompt reply but nothing for over 2 hrs makes it pretty unhelpful in fact. Also, problem persists.

@btsport Terrible advert. And new logo is an embarrassment.

@bt_uk is the broadband not working. Can’t connect have restarted several times