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BT (British Telecom)

BT (British Telecom) Outage Report in Bolton, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Bolton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Bolton, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Blackburn, Stockport, Salford, Wigan, Newton-le-Willows, Little Hulton, Bolton, and Sale.

CityProblem TypeReport Time
Manchester Phone 1 day ago
Blackburn Internet 1 day ago
Manchester Internet 2 days ago
Blackburn Internet 5 days ago
Manchester Phone 6 days ago
Blackburn Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • RunningMissM11
    💖M💖 (@RunningMissM11) reported from Urmston, England

    Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • RunningMissM11
    💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.

  • Ric_Bond
    Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • drchrisferguson
    Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • MrPostlethwaite
    John Postlethwaite 🇬🇧 (@MrPostlethwaite) reported from Salford, England

    @bt_uk That amount of **** adverts I've come across with him on it.

  • drbexl
    Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • SopranoCrew
    Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • Ashtoncrouch
    Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • drbexl
    Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

  • FreakDanceUK
    FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • Lerounxi
    Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

  • Redutd99Rhys
    OBESE RHYS (@Redutd99Rhys) reported from Stockport, England

    @The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one

  • gkse16
    Graham Henderson-King (@gkse16) reported from Salford, England

    @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

  • StretfordEndT
    Tony (@StretfordEndT) reported from Urmston, England

    BTSport are poor. Any links?

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • MichelleBoudin_
    Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • RunningMissM11
    💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk is the service down today? My connection keeps dropping. It’s done so 8 times and it was doing it yesterday as well as Sunday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WhatsupNikki
    Nikki (@WhatsupNikki) reported

    @mark_impactedu @richardbranson @bt_uk BT is cheaper for the same shitty service. For me it’s about saving money on the shitness.

  • 2Markdavid
    Mark Adams (@2Markdavid) reported

    @bt_uk broadband has been dropping out all night. First bit of bad weather and it can’t cope. Why doesn’t that surprise me?!

  • bonjoursouffle
    Bridie (@bonjoursouffle) reported

    @bt_uk Hour & 15 mins trying to get Wifi again 😫. What am I paying for exactly? No service most of the day again. This is why I will NEVER sign up to a BT contract. Are they open now?

  • bertyfatboy
    Robert Symons (@bertyfatboy) reported

    @bt_uk had a call this morning saying they were you from 0017164405900, stating I had a fault with my internet connection. After getting passed to a technical team I terminated the call as they wanted me to access my laptop to show me the issue. Is this you??? Or a scam???

  • HannahO09795343
    hannah oconnor🌹 (@HannahO09795343) reported

    @lollujo @bt_uk Kev we use a company called italk. We have the fibre optic broadband which £30 a month and we have never had a problem with it, it may be something worth looking into

  • mrdmc01
    mrDmc01 (@mrdmc01) reported

    @bt_uk @fearedup They don't want an engineer. They want the as advertised £100. Which you will never give them as you log are a fraud. Advertising standards should look in to this blatant false advertising of a product they will never give(£100) sham of a company. avoid at a costs people.

  • Dmtr_crpt
    TECHcryptoNO (@Dmtr_crpt) reported

    @bt_uk Get stuck with the contract and bad Internet for 2 years... Just to get 100 £ haha

  • PepperellLuke
    Luke Pepperell (@PepperellLuke) reported

    @bt_uk So my broadband problem that was “not showing as an issue” yesterday has now left myeloma without internet since yesterday. Same for all my estate. Not good enough especially for those of us working from home for companies supporting the NHS!!!

  • Yinkster
    Yinkster (@Yinkster) reported

    @bt_uk Hi, please can you tell me, does your network allow use of the “Merge calls” facility on mobile phones? Thanks

  • _ChrisPrior
    Chris Prior (@_ChrisPrior) reported from Eastbourne, England

    @bt_uk Hi, my broadband still won't work and keeps cutting me off. Landline didn't have a dial tone last night. Not checking now as it has cut my broadband off doing that. Told an engineer coming but no date. Trying to work from home but can't. PLEASE HELP