BT (British Telecom) outages and service status in Bolton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 5 outage signals in the last 24 hours around Bolton, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 25, 7:15 PM GMT+1.
- Internet (52%)
- Wi-fi (23%)
- E-mail (13%)
- Phone (7%)
- Total Blackout (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bolton, England
The most recent BT (British Telecom) outage reports came from the following cities: Salford, Manchester, Stockport, Blackburn, Chorley, Rawtenstall, Leigh, Rochdale, and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Salford
|
Internet | 15 minutes ago |
|
Manchester
|
Internet | 41 minutes ago |
|
Manchester
|
Wi-fi | 1 hour ago |
|
Stockport
|
4 hours ago | |
|
Blackburn
|
Internet | 21 hours ago |
|
Blackburn
|
Internet | 1 day ago |
Nearby cities with recent reports
8 recent signals
7 recent signals
4 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Pete Edwards (@MrPeteEdwards) reported from Urmston, EnglandHello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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Grim Up North (@wheatabeat) reported from Rochdale, EnglandThat massive Urn graphic they have to interchange with replays is tragically bad. Like some horrid clip art thing. It’s irritating me miles more than England’s tribulations. #ashes #AusvsEng @btsport
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Michael (@miguelinho2910) reported from Middleton, England@bt_uk Hi guys, have sent over a DM regarding this issue which still hasn't been resolved if you can look into it please! Thanks
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Indomitable Strength Barbell Club (@IndomitableUK) reported from Salford, EnglandI’d personally like to thank @bt_uk for being the worst company I’ve ever dealt with. 2 months after my order & I’ve been messed around constantly with still no broadband or phone line. Nobody knows what’s going on. CCTV, card terminals and computer all left useless with no net.
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Dr Amanda Lee (@amandaleehull) reported from Barton upon Irwell, England@bt_uk three different bills to get out the contract - lots of phone calls and your bills get higher every time… hope these calls are all recorded as thanks for opening the complaint - looking forwards to a formal response . #CustomerService #poorservice
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Liam Melvin (@LiamMelvin92) reported from Manchester, EnglandSteve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!
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Dr Bex Lewis #KeepYourDistance (@drbexl) reported from Stockport, England@bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.
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Lee Howarth (@leehow2) reported from Urmston, England@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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OBESE RHYS (@Redutd99Rhys) reported from Stockport, England@The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one
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Sam Cartwright (@samtcartwright) reported from Golborne, England@virginmedia @BTCare do you want another customer?
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K e r r i (@KerryM811) reported from Horwich, England@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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sami (@samihowarth) reported from Brinscall, England@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
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Darren de Vally 🏳️🌈🏳️⚧️ (@darrendevally) reported from Manchester, England@bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.
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The Shire (@AskTheShire) reported from Salford, England@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
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Jonathan Kahn (@jkisthe1) reported from Salford, EnglandHi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time
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Simon Hand (@simon_hand) reported from Sale, England@brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out
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Daniel Couser (@couser85) reported from Bury, England@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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G kumar (@govinddhankhar) reported from Manchester, England@bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman
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Louise Rogerson (@louise_rogerson) reported from Manchester, EnglandVery disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England@bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael E (@Michael35427696) reported@bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!
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Steve George (@Baggieboy1888) reported@bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.
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john littler (@jonboy_103) reported@bt_uk hi , I’m having problems logging into my BT webmail at the moment? It was ok earlier this morning ?
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Welsh1 (@D1Bluebird) reported@bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.
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Berni (@BikerBerni) reported@bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised
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Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported@bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon
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Tom Tolkien (@tomtolkien) reported@bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.
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Ian Branch (@branchy_boy) reported@BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too
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Chris (Christina) (@GalanthusA) reported@scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.
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Paul Beeson (@peeceebee23) reported@bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.