BT (British Telecom)

BT (British Telecom) Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL3 and BL1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bolton, England 02/26/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bolton, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Salford, Manchester, Bolton, Sale, Stockport, Rossendale District, Wigan and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomSalford Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • FeeAkhtar Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • MaryLianne93 MaryLianne93 (@MaryLianne93) reported from Manchester, England

    @bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • AgueroBall ¹⁰ 🐝 (@AgueroBall) reported from Stockport, England

    @lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • elgobsucram Marcus 👌🇬🇧🇯🇲🇮🇪 (@elgobsucram) reported from Salford, England

    @bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • 09WOD Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk my down load is 0.90 My upload is 2.34

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jessicaarlowee Jess Lowe (@jessicaarlowee) reported

    @bt_uk can anyone help me disable the privacy separator on my WiFi network please?

  • gfrancie gfrancie (@gfrancie) reported

    @bt_uk And yet you and @OpenreachHelp never seem to have any direct communication. Have you folks ever thought of meeting for tea? I got a wild idea... let's chat together and solve every problem since the higher ups are incapable.

  • Morsmordre25 Robert Hutchings 🇪🇺🇬🇧💙 (@Morsmordre25) reported

    @bt_uk I'm on smart hub 2 and one of my firesticks keeps connecting to the 2.4ghz network and then struggles to stream. I don't see an option in the hub to seperate the 2.4 & 5ghz networks. Is there anything I can do to force a device to connection to 5ghz?

  • chrisrose83 Chris Rose (@chrisrose83) reported

    @bt_uk @bt_uk WORST CUSTOMER SERVICE IVE RECEIVED FROM ANY COMPANY EVER. Now I’ve just received for the 5th time, the following automated emails saying my support ticket has been closed despite the fact it is most certainly not resolved.

  • Garry27977708 Garry (@Garry27977708) reported

    @bt_uk Hi, you won't be able to sort it out, the problem is with your wireless router, BT are all ready aware of the connection issues, your CEO should be 'SACKED!'.

  • tudes_ NATALIE🧜🏻‍♀️ (@tudes_) reported

    Broadband hasn't worked since 6pm yesterday.Just come home. STILL NOT WORKING AGAIN. sick of paying £28 a month for a service I don't get on a dinosaur router! Should be sent a recent up to date router free of charge for all the times I've had no broadband. Sort it out @bt_uk 🤬

  • alexbunten Alex Bunten (@alexbunten) reported

    @bt_uk @OpenreachHelp Any help!!! Please!!!

  • kellynelsonuk Kelly Nelson (@kellynelsonuk) reported

    @bt_uk OK that's fine but I'm paying for a service that you aren't providing currently until this is fixed? I suggest you discount my bill...

  • Jonnnylawrenc3 jonny (@Jonnnylawrenc3) reported

    @bt_uk provided the worse WiFi and possibly the worse customer care. Do not think about using BT for WiFi!

  • adisilempa Admire (@adisilempa) reported

    @bt_uk im having problems with packet loss and high ping especially from 6 pm onwards its been occuring for months now bur recently its started to get even worse consistent 150 ping and often 7% packet loss