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BT (British Telecom)

BT (British Telecom) outages and service status in Bolton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Bolton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Apr 23, 7:38 PM GMT+1.
  • 70% Internet (70%)
  • 12% E-mail (12%)
  • 9% Wi-fi (9%)
  • 6% Phone (6%)
  • 3% Total Blackout (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bolton, England

The most recent BT (British Telecom) outage reports came from the following cities: Salford, Blackburn, Manchester, Stockport, Wigan, Newton-le-Willows, Little Hulton, and Bolton.

CityProblem TypeReport Time
Salford Internet 15 hours ago
Blackburn Internet 21 hours ago
Manchester Wi-fi 2 days ago
Manchester Internet 3 days ago
Blackburn Internet 3 days ago
Salford Internet 4 days ago

Nearby cities with recent reports

Blackburn

4 recent signals

21 hours ago
Manchester

4 recent signals

2 days ago
Salford

2 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • Lbartram
    Lee Bartram (@Lbartram) reported from Rochdale, England

    @davidakime @btsportmotogp @btsport Does that have all the sessions on Live and then on demand and is there a way to get it on your TV? Can you airplay it via an AppleTV for example and is it 4K or HD? Ha ha sorry for all the questions, genuinely interested as I have never had it 👍 #MotoGP

  • simon_hand
    Simon Hand (@simon_hand) reported from Sale, England

    @brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing

  • ChelleAbraham
    Michelle Abraham (@ChelleAbraham) reported from Wigan, England

    @bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.

  • miket_mt
    Michael Thomas (@miket_mt) reported from Salford, England

    @CamelPhat @btsport They mentioned in united game yesterday then Fred got a studs up. **** all said.

  • matthornby
    MattH (@matthornby) reported from Blackburn, England

    @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

  • MrPeteEdwards
    Pete Edwards (@MrPeteEdwards) reported from Urmston, England

    Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

  • miguelinho2910
    Michael (@miguelinho2910) reported from Middleton, England

    @bt_uk Hi guys, have sent over a DM regarding this issue which still hasn't been resolved if you can look into it please! Thanks

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    Random question but do any of my followers have an android TV, with the @btsport app installed? If so have you had any problems opening it?

  • YawnoftheDad
    Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @btsport @btsportfootball are you ever going to fix your app on #PS5?

  • Totallylancs
    (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • AskTheShire
    The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • TherapyUpNorth
    Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England

    @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

  • ianrohdebell
    Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • willisclarkie
    Will (@willisclarkie) reported from Manchester, England

    pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed

  • karensskitchen
    do not touch that thermostat (@karensskitchen) reported from Manchester, England

    @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

  • IndomitableUK
    Indomitable Strength Barbell Club (@IndomitableUK) reported from Salford, England

    I’d personally like to thank @bt_uk for being the worst company I’ve ever dealt with. 2 months after my order & I’ve been messed around constantly with still no broadband or phone line. Nobody knows what’s going on. CCTV, card terminals and computer all left useless with no net.

  • adamrcarney
    Adam Carney (@adamrcarney) reported from Salford, England

    @bt_uk How is that going to help me right now?

  • Totallylancs
    (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • dazchad
    Daz Chadders (@dazchad) reported from Urmston, England

    Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

  • PhilipChalk
    Philip Chalk (@PhilipChalk) reported

    @btbusinesscare Trying to help elderly neighbour who has fault with her business landline, after she had a new internal box and router fitted. Now no landline! Getting no joy from calling BT. She doesn’t have a mobile or email address and just getting automated responses. HELP!

  • carolbe33933864
    carol bell (@carolbe33933864) reported

    @btbusinesscare hi just to let you know I've been hanging on trying to get help with new handsets that were meant to be activated 23/12. We are a small tailoring business and our customers are telling us verbally our number isn't working. I've been waiting for more than 35 mins.

  • TEOL85
    The Evolution Of Life (@TEOL85) reported

    @bt_uk Everyone's new BT fibre phoneline is going out to random less than a minute orange light outages at the moment and the internet going down with it. Here in Feltham mine has oranged lighted random times for 1 week since last Friday and did it into this Friday and on to this Sunday

  • benjaminpooleok
    Ben (@benjaminpooleok) reported

    @btbusinesscare Don't bother awful company

  • AymsDesigns
    Aymi Duignan (@AymsDesigns) reported

    @btbusinesscare I can’t get through to you on any numbers to cancel. If I try contact to buy something I get through easily but then NO help when I want to cancel

  • SianyRum
    Sian Rumble (@SianyRum) reported

    @btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.

  • TEOL85
    The Evolution Of Life (@TEOL85) reported

    @bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere

  • bassetnormand
    Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported

    @melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @BillSco747 @KeoghsLaw @bt_uk Hi Bill, I am really sorry to hear that damage has been caused to your property. Whilst this is never our intention, I understand accidents to happen. All of our damage claims are dealt with by Keoghs. We cannot see the status of a damage claim here. You can email them at (1/2)